BenQ FP551 BenQ LCD Monitor - 3-Year Warr
BenQ FP551 Manual
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BenQ FP551 manual content summary:
- BenQ FP551 | BenQ LCD Monitor - 3-Year Warr - Page 1
. ("BenQ") warrants all BenQ brand products, BenQ Scanner, BenQ FilmScanner, BenQ ScanPremio, BenQ Digital Camera, BenQ CRT Monitor, BenQ LCD Monitor, BenQ CD-ROM Drive, BenQ CDReWriter Drive, BenQ DVD-ROM Drive, BenQ DVD-RW Drive, BenQ Plasma Display, BenQ LCD TV, BenQ Digital Projector, BenQ MP3 - BenQ FP551 | BenQ LCD Monitor - 3-Year Warr - Page 2
reserve the right to refuse and return, freight collect, Products (i) that are not covered by BenQ's warranty; or (ii) for which there is no trouble found. Products delivered to BenQ or a BenQ Authorized Service Provider with an expired RMA may be refused and returned to the customer freight collect - BenQ FP551 | BenQ LCD Monitor - 3-Year Warr - Page 3
or other delays beyond their control. 8. Refund policy is depended on the sales term between end users and resellers/retailers. BenQ will only provide repair or replacement services to end-users. 9. The DOA (Defective on Arrival) policy is depended on the sales term between end users and resellers - BenQ FP551 | BenQ LCD Monitor - 3-Year Warr - Page 4
rights. ** Subject to refurbished replacement availability. Please call Technical Support Center to report a defective product. Hours: M-F 8:30am - address: ATTN: RMA Department BenQ America Corp. 53 Discovery Irvine, CA 92618 To avoid delays, please DO NOT SEND ANY BenQ product to this address.
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BenQ End User Limited Warranty
BenQ America Corp. ("BenQ") warrants all BenQ brand products, BenQ Scanner, BenQ FilmScanner, BenQ
ScanPremio, BenQ Digital Camera, BenQ CRT Monitor, BenQ LCD Monitor, BenQ CD-ROM Drive, BenQ CD-
ReWriter Drive, BenQ DVD-ROM Drive, BenQ DVD-RW Drive, BenQ Plasma Display, BenQ LCD TV, BenQ
Digital Projector, BenQ MP3 Players, BenQ Keyboard with accompanying cables and adapters (collectively
"Keyboard") you have purchased from BenQ or from a BenQ authorized reseller/retailer to be free from defects in
materials or workmanship under normal use during the warranty period*:
Monitors
CRT monitors
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Three (3) years parts, labor, and Cathode Ray Tube from purchase date.
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A refurbished replacement unit** will be shipped via 48-hour courier by the following business day after BenQ has
received the defective unit. (The only exception to the 48-hour rule is no deliveries on Saturdays, Sundays, or holidays
and shipments to certain remote areas may be delayed due to the shipper's practices.)
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Each party will pay for one-way shipping.
LCD monitors
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Three (3) years parts, labor, and LCD back light from purchase date.
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Advance refurbished replacement unit** will be shipped via 48-hour courier by the following business day after an RMA
number is issued for the first year. (The only exception to the 48-hour rule is no deliveries on Saturdays, Sundays, or
holidays and shipments to certain remote areas may be delayed due to the shipper's practices.)
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BenQ will pay for both ways shipping in the first year.
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A refurbished replacement unit** will be shipped via 48-hour courier by the following business day after BenQ has
received the defective unit during the second and third year. (The only exception to the 48-hour rule is no deliveries on
Saturdays, Sundays, or holidays and shipments to certain remote areas may be delayed due to the shipper's practices.)
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Each party will pay for one-way shipping in the second and third years.
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DOA* (Dead On Arrival) Policy:
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DOA* policy will extend to all resellers and end users
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DOA* period is 30 day from customer's invoice date