BenQ RP860K InstaQPrint User Manual

BenQ RP860K Manual

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  • BenQ RP860K | InstaQPrint User Manual - Page 1
    InstaQPrint User Manual
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    changes. This user manual aims to provide the most updated and accurate information to customers, and thus all contents may be modified from time to time without prior notice. Please visit www.benq.com for the latest version of this manual. The illustrations and the images in this guide are for your
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    Table of contents Copyright 2 Disclaimer 2 BenQ ecoFACTS 2 Privacy policy 6 General information 6 Android OS System Permissions 6 Introduction 7 What is InstaQPrint? 7 What content can one print with InstaQPrint? 7 How it works? 7 Wireless printing:
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    40 Print Range 40 Odd or Even Pages 41 Reverse order 41 Troubleshooting 42 Alert: Invalid credentials 42 Alert: Please log in via your web error: Host is unresolved 47 ERR Authentication failure: unknown user name or bad password 47 Error during discover: ERROR_BUSINESS_PRINTERS
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    Rendering error 256 59 Rendering error 32 59 Rendering error 4096 59 Rendering error 64 60 5
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    of permissions with brief explanation why we require them and what they are user for: To be able to print emails, Google Docs, configure Google the application and report problems. It's also used for anonymous analytical data collection via industry-standard Flurry.com service, which helps us
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    world over the Internet. No matter what printer you have, what connection it supports and where it is located, you'll be able to print today. one print with InstaQPrint? ● Office documents, including MS Word, Excel, PowerPoint, PDF; ● Text files and other popular file types; ● Photos and images; ●
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    pages to be printed. Wireless printing: Wi-Fi Many printers support Wi-Fi Direct connectivity and don't require a computer as a printer. Shared local and remote printing Other printers, old and new, which do not support Wi-Fi or Bluetooth connectivity, have to be connected to a computer (Mac, PC
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    in background and starts with operating system so you don't need to interact with it much. There are 2 ways to share your printer using Remote server) - InstaQPrint Remote account required ● Locally (via Nearby Service) - no InstaQPrint Remote account required The main advantage of using InstaQPrint
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    use drivers available on mobile device. Because of that, there's no compatibility or quality problems for any mobile device, content type or printer. Practically, it's guaranteed to work as some mobile devices are unable to communicate with a printer properly even if USB Host mode is supported. 10
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    App overview Controls Here is a short description of the app's controls: ● Manage Printers - Select a printer to print on. ● Gear - Access Settings menu of the app. ● Action overflow - Access additional menu items. Manage Printers Manage Printers menu lets one select a printer by tapping the
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    ● Printer Manage printing options (e.g. Printout Mode, Paper, etc.) ● Menu Customize Manage the Main menu items (e.g. enable/disable the menu items and alter their order) ● Libraries Manage the libraries (e.g. download/delete rendering or driver libraries needed for scanning and printing) 12
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    ● Cloud Services Sign in to the cloud service of your choice (e.g. Dropbox or OneDrive) ● Dialogs Manage dialogs shown (e.g. disable/enable app's dialogs to save time while printing) ● Theme Switch between Standard Theme and Holo Dark Theme (the latter helps save energy on AMOLED screens) 13
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    ● Language Alter the language of the app's user interface (e.g. English, German, Chinese, etc.) ● Advanced General: set printing timeouts and default paper size Protocol: set USB delay Rendering: choose default PDF rendering library Action overflow This button provides access to the additional menu
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    app being the main entry point of the app. Here is a short description of the main entries available in the Main menu: ● Files - Print documents (pdf, doc/docx, ppt/pptx, txt, hwp and more) and images (jpg, gif, png, bmp) on your smartphone or tablet. ● Gallery - Print images from the Gallery
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    don't be surprised to only see the files that we can print. The following are main supported types: ● DOC/DOCX - Microsoft Word ● XLS/XLSX - Microsoft Excel ● PPT/PPTX - Microsoft PowerPoint ● PDF - Adobe PDF ● TXT - text files ● JPG/JPEG, BMP, PNG, GIF - images ● HWP - Hangul Word Processor You can
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    page without having to start InstaQPrint application and manually navigating to the same page from it. Google Drive You can print documents and images stored in your Google Drive tied to any Google account
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    tap Printer Setup Wizard button located in the bottom of the said menu 3. After that you will see the Choosing your printer dialog which will guide you through the printer configuration process 18
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    4. Finally you should be able to print on the printer by selecting content from the app's main menu or by sharing content to the InstaQPrint app from 3rd party apps 19
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    Network setting 1. On the home screen, select Apps ( )>Settings ( ). 2. Make sure that both devices are connected to the same Wi-Fi network 3. Set up the printer in the InstaQPrint app 20
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    Printing via Wi-Fi To print via Wi-Fi one needs to do as follows: 4. Make sure that the Wi-Fi connection is ON on both mobile device and the printer 5. Make sure that both devices are connected to the same Wi-Fi network (in case of printing on a local printer via the local Wi-Fi network) 6. Set up
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    or tap Scan for Wi-Fi Printers if there are no printers displayed 4. Also you can select a driver for your printer manually by long tapping the printer's name and then Select Manually (optional) 5. After selecting the printer you might see the pop-up asking you to install the drivers and finally see
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    6. With this done, you should be ready to print 23
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    Printing from the InstaQPrint app 1. If you would like to print an image, go to the app's main menu and select Gallery entry to select a bucket (folder) 2. Select a single image or a series of images by tapping on each of them and then tap Print to see the print preview 3. In the print preview
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    4. Finally tap Print to select the additional Print Options and finally print the image or a series of images by tapping OK Printing via USB To print via Bluetooth one needs to do as follows: 25
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    USB Host mode. Please note that some of the mobile devices are unable to communicate with a printer properly even if USB Host mode is supported. This happens due to specific electrical design of the USB port or limitations placed by the device manufacturer. Note: The fact that your mobile device
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    would like to set up or tap Scan for USB Printers if there are no printers displayed 3. Also you can select a driver for your printer manually by long tapping the printer's name and then Select
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    4. After selecting the printer you might see the pop-up asking you to install the drivers (which need to be installed by tapping the Install button) and finally see the printer's name in the header of the app's main screen 5. With this done, you should be ready to print 28
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    Printing from the InstaQPrint app 1. If you would like to print an image, go to the app's main menu and select Gallery entry to select a bucket (folder) 2. Select a single image or a series of images by tapping on each of them and then tap Print to see the print preview 3. In the print preview
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    4. Finally tap Print to select the additional Print Options and finally print the image or a series of images by tapping OK Printing via InstaQPrint Remote With InstaQPrint Remote you can share printers connected to your Windows or Mac computer and then print to them both locally and remotely from
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    You can also let other people - relatives, friends, colleagues - print on one of your printers in almost no time. To print via InstaQPrint Remote one needs to: 1. Install the InstaQPrint Remote desktop software and share printers using it 2. Select one of the shared printers in the InstaQPrint app
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    5. With this done, you should be ready to print Printing from the InstaQPrint app 1. If you would like to print an image, go to the app's main menu and select Gallery entry to select a bucket (folder) 2. Select a single image or a series of images by tapping on each of them and then tap Print to see
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    4. Finally tap Print to select the additional Print Options and finally print the image or a series of images by tapping OK 33
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    Print options InstaQPrint app provides variety of printing options depending on the make and the model of your printer and the driver selected. Most options are available from the Print Options menu located in the print preview screen. Other options are located in the additional Print Options menu
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    Printer This option lets one to select a printer. Also one can select a driver (mostly needed when printing on an unsupported printer or on a printer supported by a driver designed for a similar printer model) using the Manage Printers menu entry. 35
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    Paper This option lets one to select a proper paper size to fit the media used to print. Say, if you are using A4 paper size, selecting A4 paper size in the app should be the right decision. Printout Mode Use this option one can switch between printing in color and grayscale (shades of gray or b/w,
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    Actually, there are 2 options available: ● Long Edge (Standard) The app will print the pages so that you flip them like you would a book. Picture Size This option lets one to select the desired actual size of the printout. You might not want all the pictures to fit the sheet of paper. Instead you
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    Page orientation Using this setting you can select whether to print your image in album or portrait orientation. By default it is set to Auto to let your printer's driver decide on the better option. Note: this option is available for images only. Page Margins If you need to leave some free space
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    Scale With this option you can tell the printer how to deal with content which does not have the same aspect ratio as your media. Say, if you are printing a photo on A4 paper, there is a chance that your photo has aspect ratio different from your media. For instance, you might have some photos with
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    are 3 options: ● All - prints all pages in the document ● Selected - prints pages selected with a tick in the print preview screen ● Pages - prints the pages listed manually using the page numbers 40
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    printed. Say, if you just need to print pages 1, 3, 5 and 7 - you can simply select odd pages to be printed instead of inputting all the numbers manually. Select All pages in range if you need to print the whole document. Hint: you can use the option to print on both sides of
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    Troubleshooting Here we have gathered solutions for the issues one might face while using our mobile app. If you've been unable to find a solution suitable for you, please send a message to our Customer support. Please describe your problem thoroughly and provide complete information about your
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    please tell us more about the problem: we will need to know You input an incorrect value in IP address field in manual setup screen or left the field empty 7. If you 2. Right-click the name of your printer>Properties 3. Click 'Web Services' tab or 'Ports' (will depend on your Windows version). 11.
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    again. Also please try using another data cable. 16. Inappropriate driver selected 17. Make sure that your printer is supported. If it is supported, please try selecting an appropriate driver manually. 18. To select a driver for your printer you need to do as follows: 1. Launch the app 2. Go to the
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    and Printers 2. Right-click the name of your printer>Properties 3. Click 'Web Services' tab or 'Ports' (will depend on your Windows version). 11. To find 17. Make sure that your printer is supported. If it is supported, please try selecting an appropriate driver manually. 18. To select a driver for
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    the router. 6. You input an incorrect value in IP address field in manual setup screen or left the field empty 7. If you would like to Devices and Printers 2. Right-click the name of your printer>Properties 3. Click 'Web Services' tab or 'Ports' (will depend on your Windows version). 11. To find the
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    printer is supported. If it is supported, please try selecting an appropriate driver manually. 18. user name or bad password This message is displayed if incorrect email account settings were rejected by the email service provider. 1. After inputting your email address and your password, tap 'Manual
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    Hotmail, Outlook, Live (all share the same settings): Account type: IMAP IMAP server: imap-mail.outlook.com Port: 993 Security type: SSL Gmail: Account type: IMAP IMAP server: imap.gmail.com Port: 993 Security type: SSL Orange: Account type: IMAP IMAP server: imap.orange.fr Port: 993 Security type:
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    Port: 995 Security type: SSL Yahoo: Account type: IMAP IMAP server: imap.mail.yahoo.com Port: 993 Security type: SSL Sbcglobal: Account type: POP3 POP3 server: inbound.att.net Port: 995 Security type: SSL AOL: Account type: IMAP IMAP server: imap.aol.com Port: 993 Security type: SSL Charter: Account
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    Seznam: Account type: IMAP IMAP server: imap.seznam.cz Port: 993 (143 if not using SSL) Security type: SSL 1und1: Account type: IMAP IMAP server: imap.1und1.de Port: 993 or 995 Security type: SSL Comcast: Account type: IMAP IMAP server: imap.comcast.net Port: 993 Security type: SSL Yandex: Incoming
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    If you are printing on a local Wi-Fi printer, please select 'Nearby Wi-Fi printers' in 'Manage printers' menu. Note that your Wi-Fi printer and your mobile device have to be connected to the same wireless network. Please refer to our Wi-Fi Printing help page for more information. 51
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    from your network and then share it again using standard tools of the OS. Please note that you have to configure your printer if it supports wireless connectivity using the network utility tool that came with it (probably on an installation disk). If a wireless printer is not shared through the
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    printing: Printer unsupported This error message appears if a printer is not supported by the app. Unfortunately we are not sure when or if we pack. Re-install the app if the problem persists. Alternatively you can try downloading the libraries manually. ● Make sure that your Internet connection is
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    , your printer and the router ● Re-install the app if the problem persists Error: File open error This error might appear when opening a an unsupported file format. Please make sure that the file format is supported by the app. Supported file formats are listed below. Images: ● JPEG ● PNG (not to
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    the app fails to be restored using a valid ID, please contact support. Do not forget to specify the Transaction ID and details of your transaction pack. Re-install the app if the problem persists. Alternatively you can try downloading the libraries manually. ● Make sure that your Internet connection
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    in the software, the Android device you are using does not support USB Host mode. If the app is unable to identify the printer over USB, restart the printer along with the mobile device. Please follow the steps below to troubleshoot the issue ● Please try using the USB Host Diagnostics app. With
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    communicate with a printer properly even if USB Host mode is supported. This happens due to specific electrical design of the USB your mobile device, your printer and the router ● Re-install the app if the problem persists Internal error: EPIPE (Broken pipe) This error appears when the app fails to
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    the app if the problem persists Rendering error 131072 This error appears when opening an empty or corrupted file. Please follow the suggestions below to troubleshoot the issue. ● Make helps, please contact support and specify the account (email address) which you were using to buy the app. 58
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    usually happens to TXT documents with a type of encoding that is not supported by our app. Please try changing the encoding of a document to or installed properly. You can try installing or reinstalling the libraries manually. ● Make sure that your Internet connection is ON ● Launch the app
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    ) - both are free. We have also tested Documents created with Google Docs, Office Suite Pro and Docs2Go with satisfactory results. QuickOffice word documents are not supported yet. You can also try converting the document from DOCX or XLSX to DOC or XLS file format respectively. 60
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InstaQPrint
User Manual