BenQ SH910 4-Year Limited Warranty for purchases made on or after May 1st, 201

BenQ SH910 Manual

BenQ SH910 manual content summary:

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BENQ AMERICA CORP.
END USER LIMITED WARRANTY
DIGITAL PROJECTORS
Subject to the terms and conditions set forth below, BenQ America Corp. (“BenQ”) warrants the BenQ
Digital Projector (“Product”) you have purchased from BenQ
or from a BenQ authorized reseller in Canada
on or after May 1, 2010 to be free from defects in materials or workmanship under normal consumer use
during the warranty period in Canada. If the Product becomes defective during the warranty period BenQ
will, at its option, repair or replace the Product. BenQ may use new or reconditioned components or parts to
repair the Product, or replace the Product with a new or reconditioned Product of the same or functionally
equivalent model.
BenQ Projector Standard Limited Warranty:
Subject to the exclusions set forth below:
Four (4) years from the purchase date by the original retail purchaser
(the “Customer”)
(except for
lamps as specified below and refurbished units which have a separate warranty policy), parts and labor
only (No advance replacement).
Lamp Warranty:
Lamp is guaranteed 1 year or 2000 hours from the purchase date by the Customer,
whichever comes first.
Return Merchandise Authorization Shipping:
The Customer will pay shipping freight to BenQ or a
BenQ Authorized Service Provider and BenQ will pay shipping freight to the Customer during the
warranty period.
DOA (Dead On Arrival):
Must be reported within thirty (30) days of purchase. An RMA number
must be issued in order to process the replacement. BenQ will replace the DOA unit with a brand new
replacement. BenQ will cover the freight charges both ways.
Shipping Damages:
All shipping damages must be reported within seven (7) business days upon
receipt of the Product. BenQ is not responsible for the shipping damages reported after such period.
Repaired or Replaced Parts and Products:
All repaired or replaced parts or products shall be
warranted only for the remainder of the original warranty period specified above.
Obtaining Depot Warranty Service
If you purchased a BenQ product in
Canada, you are entitled to depot repair service during the warranty
period subject to the following terms and conditions:
1. Depot warranty service is available for all Products purchased and located in Canada.
2. You must contact BenQ Technical Support Center at 1-866-600-2367.
3. BenQ or BenQ Technical Support Center will attempt to resolve technical issues over the phone. If
telephone resolution is not possible, BenQ or BenQ Customer Service Center will then issue a Return
Merchandise
Authorization (“RMA”) number to be used as a means of identifying the product returned.
RMA authorization numbers are valid for thirty (30) days and void thereafter
4. You must return the product to BenQ unless otherwise directed by BenQ to a BenQ Authorized Service
Provider. You must prepay any shipping charges, export taxes, custom duties and taxes, or any charges
associated with transportation of the BenQ product. In addition, you are responsible for insuring any
Product shipped or returned and assume the risk of lost packages.