BenQ SW320 User Manual

BenQ SW320 Manual

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  • BenQ SW320 | User Manual - Page 1
    SW Series LCD Monitor User Manual
  • BenQ SW320 | User Manual - Page 2
    or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation. Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the
  • BenQ SW320 | User Manual - Page 3
    BATTERIES ACCORDING TO THE INSTRUCTIONS. For models with adapter: • Use only the power adapter supplied with your LCD Monitor. Use of another adapter to a proper power source. • Do not attempt to service the power adapter. There are no service parts inside. Replace the unit if it is damaged or
  • BenQ SW320 | User Manual - Page 4
    misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from www.BenQ.com for more support. Caution • The monitor should be 50 ~ 70 cm (20 ~ 28 inches) away from your eyes
  • BenQ SW320 | User Manual - Page 5
    monitor height ...25 Rotating the monitor ...26 Viewing angle adjustment ...27 Using the monitor wall mounting kit 28 Getting the most from your BenQ monitor 29 How to install the monitor 51 System menu ...53 Troubleshooting ...58 Frequently asked questions (FAQ)...58 Need more help? ...60 12/12/17
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    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor (For edge-to-edge models) Monitor Stand Monitor Base Quick Start Guide CD-ROM 6 Getting started
  • BenQ SW320 | User Manual - Page 7
    Power Cord (Picture may differ from product supplied for your region.) Video Cable: DP (Optional accessory) Video Cable: DP to mini DP Video Cable: HDMI Audio Cable (Optional accessory) USB Cable: Type-C (For models with USB Type-C socket only) USB Cable Hotkey Puck Getting started 7
  • BenQ SW320 | User Manual - Page 8
    separately. • Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor. The fitted foam packing is ideal for protecting the monitor during transport. Always keep the product and accessories out of reach of small children. 8 Getting started
  • BenQ SW320 | User Manual - Page 9
    Getting to know your monitor Front view (For edge-to-edge models) 1. Control buttons 2. Power button Back view 12 12 3. Cable management hole 4. Input and 10) 7 5. Kensington lock slot 6 6. USB ports (downstream; connecting to USB devices) 7. SD card slot 3 45 Getting to know your monitor 9
  • BenQ SW320 | User Manual - Page 10
    HDMI socket 4. DisplayPort socket 1 2 3 4 5 67 5. Mini DisplayPort socket 6. Headphone jack SW271 7. USB port (upstream; connecting to the PC) 8. USB Type-C port 1 2 3 4 8 76 • Depending on the product specifications, the supported resolution and timing may vary. • Above diagram may vary
  • BenQ SW320 | User Manual - Page 11
    can purchase them separately. For detailed connection methods, see page 15 - 16. SW320 SD card USB peripherals Speakers / Headphone PC/Notebook Getting to know your monitor 11
  • BenQ SW320 | User Manual - Page 12
    SW271 SD card USB peripherals Speakers / Headphone PC/Notebook • If USB Type-C Alternate mode (DP Alt mode) is enabled, USB 2.0 is available from the USB or DP and USB Type-C works as upstream port, USB 3.1 Gen 1 (5 Gb/s) is available from the USB downstream ports. 12 Getting to know your monitor
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    or turn-on the power to the monitor until instructed to do so. • The following supported timing may vary by input signal. Refer to the "Preset display modes" section on the link "Adjusting the Screen Resolution" for more information. Avoid finger pressure on the screen surface. 1. Attach the monitor
  • BenQ SW320 | User Manual - Page 14
    base as illustrated. And then turn the stand counterclockwise to face forward. Orient and align the stand arm with the monitor ( 1 ), push them together until they click and lock into place ( 2 ). Gently attempt to pull them back apart to check that they have properly engaged. Carefully
  • BenQ SW320 | User Manual - Page 15
    to the USB Type-C port of a laptop. It allows signal, audio, and data transmission from the laptop to the monitor. The Type-C port on the monitor transfers data only and does not support power delivery to the laptop. Additional power supply to the connected laptop is required. Due to USB Type
  • BenQ SW320 | User Manual - Page 16
    an SD or MMC memory card following the direction indicated on the card to exchange files. Supported memory card formats are as follows: •SD / SDHC / SDXC •MMC 6. Connect the Hotkey Puck to the monitor. Connect the Hotkey Puck to the mini USB port (exclusively for Hotkey Puck connection) on the
  • BenQ SW320 | User Manual - Page 17
    product supplied for your region. Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions in Getting the most from your BenQ monitor on page 29 to install the monitor software. To extend the service life of the product, we recommend that
  • BenQ SW320 | User Manual - Page 18
    a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or
  • BenQ SW320 | User Manual - Page 19
    Turn the stand counterclockwise until you cannot go further. And then detach the base from the stand. How to assemble your monitor hardware 19
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    the product supplied for your region). • Please be careful to prevent damage to the shading hood and the monitor. Different pieces of shading hood are well-designed and can fit into your monitor properly. Do not use excessive force when installing the shading hood to avoid possible damage. • Avoid
  • BenQ SW320 | User Manual - Page 21
    the hood (plate R2) with the holes on the right side of the monitor, and insert the hooks. After that, press down plate (Rt) to . 5. Attach to the left side of the monitor. Align the hooks on the hood (plate L2) with the holes on the left side of the monitor, and insert the hooks. After that, press
  • BenQ SW320 | User Manual - Page 22
    instruction manuals of the colorimeter you purchased and the provided software (e.g., Palette Master Element) to complete the installation and calibration monitor upright on its stand on a flat even surface. Make sure the monitor is rotated to the portrait mode as instructed in Rotating the monitor
  • BenQ SW320 | User Manual - Page 23
    on the hood with the holes on the right side of the monitor, and insert the hooks. After that, press down plate ( as illustrated. 5. Attach to the left side of the monitor. Align the hooks on the hood with the holes on the left side of the monitor, and insert the hooks. After that, press down plate
  • BenQ SW320 | User Manual - Page 24
    , slide to open the cover on the top plate so the colorimeter can be installed. Follow the instruction manuals of the colorimeter you purchased and the provided software (e.g., Palette Master Element) to complete the installation and calibration process. 24 How to assemble your monitor hardware
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    part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries. Keep children out of reach of the monitor while performing this operation. • If the monitor has been rotated to portrait mode and height adjustment is desired, you
  • BenQ SW320 | User Manual - Page 26
    before installing the shading hood. See Portrait installation on page 22 for more information. 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select Screen resolution from the popup menu
  • BenQ SW320 | User Manual - Page 27
    Viewing angle adjustment You may position the screen to the desired angle with monitor tilt, swivel, and height adjustment functions. Refer to the product specifications for details. If your monitor is an edge-to-edge monitor, handle it with care. Avoid finger pressure on the screen surface. How to
  • BenQ SW320 | User Manual - Page 28
    the instruction manuals of the wall mount bracket you purchased to complete the installation. Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for
  • BenQ SW320 | User Manual - Page 29
    the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process
  • BenQ SW320 | User Manual - Page 30
    selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to
  • BenQ SW320 | User Manual - Page 31
    computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows 10, Windows 8 (8.1), and Windows 7 Operating System (OS). The BenQ LCD Monitor driver for your model
  • BenQ SW320 | User Manual - Page 32
    menu. 3. Click the Hardware tab. 4. Click Generic PnP Monitor, and then the Properties button. 5. Click the Driver tab and the Update Driver button. 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the Update Driver Software window, select the option Browse my computer
  • BenQ SW320 | User Manual - Page 33
    menu. 3. Click the Hardware tab. 4. Click Generic PnP Monitor, and then the Properties button. 5. Click the Driver tab and the Update Driver button. 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the Update Driver Software window, select the option Browse my computer
  • BenQ SW320 | User Manual - Page 34
    menu. 3. Click the Hardware tab. 4. Click Generic PnP Monitor, and then the Properties button. 5. Click the Driver tab and the Update Driver button. 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the Update Driver Software window, select the option Browse my computer
  • BenQ SW320 | User Manual - Page 35
    How to adjust your monitor The control panel No. Name 1. Control keys 2. Power key 1 2 Description Accesses the functions or menu items displayed on the screen, right next to each key. Turns the power on or off. How to adjust your monitor 35
  • BenQ SW320 | User Manual - Page 36
    and access the OSD menus. You need to connect the Hotkey Puck to your monitor prior to use. Follow the instructions in Connect the Hotkey Puck to the monitor. on page 16. 1 2 3 4 5 6 No. Name 1. Controller Key 1 2. Controller Key 2 3. Controller Key 3 4. Return button ( ) Description
  • BenQ SW320 | User Manual - Page 37
    : Enters sub menus. 6. OK key ( ) • : Returns to the previous menu. • Activates the hot key menu. • Selects menu items. Hotkey Puck is designed for BenQ LCD Monitor exclusively and is available for compatible models only. Do not connect it to other devices with mini USB ports. How to adjust your
  • BenQ SW320 | User Manual - Page 38
    OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1 2 4 3 1. Press any of the control keys. Alternatively, press the key on the Hotkey Puck. 2. The hot key menu is displayed. The left three controls are
  • BenQ SW320 | User Manual - Page 39
    setup menu by pressing Key 1/2/3 for settings. or , and confirm with . Alternatively, go to System > Controller Working with HDR technology • Your monitor supports HDR10 technology. • The information regarding HDR-compatible devices and content in this document is most up-to-date at the time of
  • BenQ SW320 | User Manual - Page 40
    from 4K UHD (Blue-Ray) or new HDR games on Xbox One S and PS4 Pro. 3. Make sure the player and the monitor has been Guide). The access: www.BenQ.com > Purchased model > the Download or Support tab • To apply the calibrated result, go to Color Adjustment > Color Mode > Calibration 1 or Calibration
  • BenQ SW320 | User Manual - Page 41
    selection in PIP/PBP mode (for models with PIP/PBP function) Your monitor scans for the available video sources in the following order: HDMI, DP, its supporting second sources. SW320 Main source Inputs HDMI DP Mini DP Possible second sources HDMI DP Mini DP V V V V V V SW271 Main
  • BenQ SW320 | User Manual - Page 42
    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys or the key on the Hotkey Puck to bring up the hot key menu. Select details. (Menu) to access
  • BenQ SW320 | User Manual - Page 43
    selection. Item Input Function Range Use this to change the input to that appropriate to your video cable connection type. (SW320) • HDMI • DP • Mini DP (SW271) • HDMI-1 • HDMI-2 • DP • USB-C Navigating the main menu 43
  • BenQ SW320 | User Manual - Page 44
    Item Aspect Ratio Function This feature is provided to allow aspect ratios other than 16:9 to be displayed without geometric distortion. Full Scales the input image to fill the screen. Ideal for 16:9 aspect images. Aspect The input image is displayed without geometric distortion filling as
  • BenQ SW320 | User Manual - Page 45
    Color Adjustment menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain
  • BenQ SW320 | User Manual - Page 46
    software download and more information Calibration (Palette Master Element How-to-Use Guide). 3 The access: www.BenQ.com > Purchased (SW271 model > the Download or Support tab. only) Custom 1 Applies a combination of color settings defined Custom 2 by users. CAD / CAM Enhances the contrast
  • BenQ SW320 | User Manual - Page 47
    Some color gradations may not be displayed well if this the setting has been adjusted. Custom Allows to adjust color temperature by 100K. 5000K ~ 9300K User Define The blend of the Red, Green and Blue primary colors can be altered to change the color tint of the image. Go to the
  • BenQ SW320 | User Manual - Page 48
    Item Function Range Saturation Adjusts the purity degree of colors. • R • G • B Some color gradations may not be displayed well if this the setting has been adjusted. • C • M • Y Black Level Adjusts the luminance of the dark areas in an image. Save Color Saves a new set of customized
  • BenQ SW320 | User Manual - Page 49
    314, y=0.351 Darkroom V V V N/A HDR N/A N/A V N/A Calibration 1 N/A N/A V N/A Calibration 2 N/A N/A V N/A Custom 1 V V V V Custom 2 N/A V V N/A V V V V V V N/A N/A N/A N/A N/A V SW271 Color Mode Brightness Adobe RGB V sRGB V B+W (*) V Rec. 709 V DCI-
  • BenQ SW320 | User Manual - Page 50
    SW271 Color Mode Brightness Contrast Sharpness Color Temp. Darkroom V V V N/A HDR N/A N/A V N/A Calibration 1 N/A N/A V N/A Calibration 2 N/A N/A V N/A Calibration 3 N/A N/A V N/A Custom 1 V V V V Custom 2 V V V V • V: all options are available for adjustment.
  • BenQ SW320 | User Manual - Page 51
    PIP/PBP menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions,
  • BenQ SW320 | User Manual - Page 52
    Item Function Range PIP/PBP Source Sets the second video source for the PIP/PBP mode. (SW320) • HDMI • DP • Mini DP (SW271) • HDMI-1 • HDMI-2 • DP • USB-C PIP Size H. Position Determines the size of the inset window in the PIP mode. • Small • Medium • Large Adjusts the horizontal position
  • BenQ SW320 | User Manual - Page 53
    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their
  • BenQ SW320 | User Manual - Page 54
    be disabled. To unlock the OSD controls, press and hold any key for 10 seconds. CAL. Reminder Sets to remind you when monitor calibration is • ON recommended. When the monitor is in use, the used time • OFF is automatically calculated by a built-in timer. OSD Key Bri. Adjusts the LED indicator
  • BenQ SW320 | User Manual - Page 55
    the gray level response time of the LCD panel. Sets the time to power off the monitor automatically in power saving mode. • ON • OFF • ON • OFF • OFF • notice of the recommended resolution when a new input source is detected by the monitor. • ON • OFF Custom Key 1 Sets the function to be accessed
  • BenQ SW320 | User Manual - Page 56
    by Controller Key 3. Allows the monitor settings to be set through the software on the PC. Range • Brightness • Contrast • Adobe RGB • sRGB • B+W • Rec. 709 • DCI-P3 • HDR • DICOM (SW271 only) • Darkroom • Calibration 1 • Calibration 2 • Calibration 3 (SW271 only) • Custom 1 • Custom 2 • CAD / CAM
  • BenQ SW320 | User Manual - Page 57
    Options for data transfer via USB Type-C Refresh rate USB transmission speed 3840 x 2160@60Hz + USB 2.0 3840 x 2160@30Hz + USB 3.1 60 Hz 30 Hz 480Mbps 5Gbps Navigating the main menu 57
  • BenQ SW320 | User Manual - Page 58
    please contact your dealer to get necessary support. The image is distorted, flashes or flickers. Read the instructions on the link "Adjusting the Screen Resolution refresh rate and make adjustments based on these instructions. You are running the monitor at its native resolution, but the image is
  • BenQ SW320 | User Manual - Page 59
    rate and make adjustments based on these instructions. Faint shadow from the static image displayed a display mode that this monitor does not support, please change the setting to one of the supported mode. Please read the monitor, the built-in speakers are automatically muted.) Troubleshooting 59
  • BenQ SW320 | User Manual - Page 60
    to the monitor). • Check supported player, content, and the certified cable are used. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com for more support and local customer service. 60 Troubleshooting
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SW Series
LCD Monitor
User Manual