Bose Smart Soundbar 300 English Owners Guide

Bose Smart Soundbar 300 Manual

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  • Bose Smart Soundbar 300 | English Owners Guide - Page 1
    SMART SOUNDBAR 300
  • Bose Smart Soundbar 300 | English Owners Guide - Page 2
    and use instructions. Bose Corporation hereby long periods of time. 12. R efer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in means there are important operating and maintenance instructions in this guide. Do not ingest battery, chemical burn
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    IMPORTANT SAFETY INSTRUCTIONS • To reduce the risk of fire or electrical shock, do NOT expose at altitude less than 2000 meters only. • Only use the following hardware to mount this product: Bose Soundbar Wall Bracket • Do not mount on surfaces that are not sturdy, or that have hazards concealed
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    and used in accordance with the instructions, may cause harmful interference to help. Changes or modifications not expressly approved by Bose Corporation could void the user's authority to operate on the remote until the light bar on the soundbar pulses white twice then fades to black. Repeat to
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    resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product. Management Regulation for Low-power Radio-frequency Devices Article XII According to "Management
  • Bose Smart Soundbar 300 | English Owners Guide - Page 6
    /perchlorate Please complete and retain for your records The serial and model numbers are located on the back of the soundbar. Serial number Model number Please keep your receipt with your owner's guide. Now is a good time to register your Bose product. You can easily do this by going to global
  • Bose Smart Soundbar 300 | English Owners Guide - Page 7
    of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Use of the Works with Apple badge means that an Acoustimass, Bose, Bose Bass Module, Bose Music, Bose Noise Cancelling Headphones, Bose Smart Soundbar, Bose Soundbar Wall Bracket, Bose Surround
  • Bose Smart Soundbar 300 | English Owners Guide - Page 8
    -party software packages included as components of your Bose Smart Soundbar 300 product: 1. On the remote, press and hold the Play/Pause button F and Volume up button H for 5 seconds. 2. Connect a micro-USB cable to the SERVICE port on the back of the soundbar. 3. Connect the other end of the cable
  • Bose Smart Soundbar 300 | English Owners Guide - Page 9
    for wall mounting 14 POWER Connect the soundbar to power 15 Network standby...15 BOSE MUSIC APP SETUP Download the Bose Music app 16 EXISTING BOSE MUSIC APP USERS Add the soundbar to an existing account 17 Connect to a different Wi-Fi® network 17 SOUNDBAR CONTROLS Remote functions...18 Power on
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    assistant 24 Access Google Assistant 25 Use your voice...25 Use the soundbar controls 26 Play music with Google Assistant 27 Choose a default audio service 27 Access Amazon Alexa...28 Use your voice...28 Use the soundbar controls 29 Control audio with Voice4Video 30 Set up Voice4Video 30
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    app 41 Reconnect a Bose SoundLink Bluetooth speaker or Bose Noise Cancelling Headphones 700 41 CARE AND MAINTENANCE Update the soundbar...42 Replace the remote battery 42 Clean the soundbar...44 Replacement parts and accessories 44 Limited warranty...44 TROUBLESHOOTING Try these solutions first
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    : Bose Smart Soundbar 300 Remote (battery included) Power cord* Optical cable * May ship with multiple power cords. Use the power cord for your region. NOTE: If any part of the product is damaged, don't use it. Contact your authorized Bose dealer or Bose customer service. Visit: worldwide.Bose
  • Bose Smart Soundbar 300 | English Owners Guide - Page 13
    or above your TV with the grille facing into the room. • Place the soundbar on its rubber feet on a stable and level surface. For proper support, both feet must be resting on the surface. Vibration can cause the soundbar to move, particularly on smooth surfaces like marble, glass, or highly polished
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    S oundbar P lacement WALL MOUNT THE SOUNDBAR You can mount the soundbar on a wall. To purchase the Bose Soundbar Wall Bracket, contact your authorized Bose dealer. Visit: worldwide.Bose.com/Support/SB300 CAUTION: Do NOT use any other hardware to mount the soundbar. Adjust audio for wall mounting
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    SERVICE HDMI (ARC) 1 The soundbar powers on, and the light bar glows solid amber. NETWORK STANDBY The soundbar transitions Bose Music app. • Talk to Google Assistant or Amazon Alexa. NOTES: • To access your voice assistant in network standby, make sure the soundbar has been set up using the Bose
  • Bose Smart Soundbar 300 | English Owners Guide - Page 16
    , and get new features. NOTE: If you have already created a Bose Music account for another Bose product, add the soundbar to your existing account (see page 17). DOWNLOAD THE BOSE MUSIC APP 1. On your mobile device, download the Bose Music app. BOSE MUSIC 2. Follow the app instructions. | 1 6 E N G
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    m until the light bar glows amber. 2. On your mobile device, open your Wi-Fi settings. 3. Select Bose Smart Soundbar 300. 4. Open the Bose Music app and follow the app instructions. NOTE: If the app doesn't prompt you to set up the soundbar, on the main screen, tap H to add your product. | 1 7 E N G
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    controls are located on the top of the soundbar and on the remote. TIP: You can also control the soundbar using the Bose Music app. REMOTE FUNCTIONS Use the remote to control the soundbar, Bluetooth connections, and Bose Music app. Power button (see page 19) Volume up (see page 21) Volume down
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    set the soundbar to power on whenever a sound signal is received. To toggle between auto-wake and default power settings, on the remote, press and hold I for 5 seconds until you hear a tone and the light bar pulses white twice. TIP: You can also enable/disable auto-wake using the Bose Music app
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    Soundbar Controls Sources You can control your TV, Bluetooth connections, and Bose Music app using your remote. To select a source, press the appropriate button (TV O, Bluetooth l, or Bose Music app m) on the remote. TIPS: • You can also use Voice4Video to select your Bluetooth source (see page 30
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    Soundbar Controls Media playback and volume FUNCTION Play/Pause Skip forward Skip backward Volume up Volume down Mute/Unmute WHAT TO DO Press F . NOTES: • When audio is paused, the sides of the light bar glow solid white until audio resumes. • You can only play/pause audio when the Bose Music app
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    Dialogue mode improves the clarity of dialogue and vocals in movies, TV programs, and podcasts by adjusting the audio balance of the soundbar. To enable Dialogue mode, use the Bose Music app. NOTE: When you enable Dialogue mode, it stays enabled for your current source even if you switch to another
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    to your third-party remote owner's guide or website for instructions. Once programmed, the third-party remote controls basic soundbar functions such as power on/off and volume. NOTE: Not all third-party remotes are compatible with the soundbar. The remote must support IR (infrared) signals in order
  • Bose Smart Soundbar 300 | English Owners Guide - Page 24
    Assistant or Amazon Alexa. NOTE: • You can't set the soundbar to access Google Assistant and Amazon Alexa at the same time. , make sure your mobile device and the soundbar are connected to the same Wi-Fi network. To set up your voice assistant, use the Bose Music app. You can access this option
  • Bose Smart Soundbar 300 | English Owners Guide - Page 25
    ACCESS GOOGLE ASSISTANT Your soundbar with Google Assistant. You can easily enjoy music at home; you can play your favorite music, control volume, and find information about the song that you are listening to, hands-free. You can also plan your day, set alarms, and control smart devices around your
  • Bose Smart Soundbar 300 | English Owners Guide - Page 26
    control Google Assistant. They are located on the top of the soundbar. Microphone off button THINGS TO TRY Talk to Google Assistant Stop alarms then say your request. For a list of things to try, visit: https://support.google.com/assistant Tap b. Tap b. Tap n. NOTE: When the microphone is off,
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    Assistant app. Turn up the volume. Play NPR on TuneIn. NOTE: Google Assistant doesn't support all audio services. Play some jazz on the living room speakers. NOTE: Make sure you say the speaker name you assigned in the Bose Music app. If multiple speakers have the same name, use the name assigned in
  • Bose Smart Soundbar 300 | English Owners Guide - Page 28
    service that you can talk to on your soundbar. All you have to do is ask Alexa to play music, hear the news, set a timer, control your smart 't support all audio services. Play on a specific speaker Play jazz in the "Kitchen." NOTE: Make sure you say the speaker name you assigned in the Bose Music
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    The Action button b and Microphone off button n are used to control Alexa. They are located on the top of the soundbar. Microphone off button THINGS TO TRY Talk to Alexa Stop alarms and timers Stop Alexa Turn the microphone on/off WHAT TO DO Tap b then
  • Bose Smart Soundbar 300 | English Owners Guide - Page 30
    on your TV and smart soundbar, tune to a station by network name or channel number, and start watching your favorite shows instantly. Say goodbye to missing remotes and remote tutorials, because Bose Voice4Video will make everyone feel like experts - even the babysitter or your tech-troubled in-laws
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    VOICE ASSISTANT Use your voice Start with "Alexa," then say: THINGS TO TRY Power on TV EXAMPLES OF WHAT TO SAY Turn on TV. Power off TV Turn off TV. Play video Play. Pause video Pause. Resume video Resume. Skip video forward Next. Skip video backward Previous. Switch input to
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    BLUETOOTH CONNECTIONS CONNECT A MOBILE DEVICE 1. On the remote, press the Bluetooth button l. The light bar pulses blue. 2. On your mobile device, turn on the Bluetooth feature. NOTE: The Bluetooth menu is usually found in the Settings menu. | 3 2 E N G
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    Look for the name you entered for your soundbar in the ­Bose Music app. If you didn't name your soundbar, the default name appears. Bose Smart Soundbar 300 Once connected, you hear a tone, and the light bar glows solid white then fades to black. The soundbar's name appears in the mobile device list
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    ADDITIONAL MOBILE DEVICE You can store up to eight devices in the soundbar device list. NOTE: You can play audio from only one device pulses blue. 2. On your mobile device, select your soundbar from the device list. NOTE: Make sure the Bluetooth feature is enabled on your mobile device. CLEAR
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    or multiple speakers. NOTES: • To use AirPlay 2, you need an Apple device running iOS 11.4 or later. • Your Apple device and soundbar must be connected to the same Wi-Fi network. • For more information about AirPlay, visit: https://www.apple.com/airplay STREAM AUDIO FROM THE CONTROL
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    bar NOTE: The light bar displays one status at a time of the selected source. WI-FI STATUS Shows the Wi-Fi connection status of the soundbar. LIGHT BAR ACTIVITY Pulsing white Solid white then fades to black SYSTEM STATE Connecting to Wi-Fi Connected to Wi-Fi BLUETOOTH STATUS Shows the
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    SVOOUINCDE BAASRSISSTTAATNUTS VOICE ASSISTANT STATUS Shows the status of your voice assistant. LIGHT BAR ACTIVITY Off White light slides to the center then glows solid White light slides to the sides Pulsing white (full) Pulsing yellow Microphone off light SYSTEM STATE Voice assistant is idle Voice
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    STATUS MEDIA PLAYBACK AND VOLUME STATUS Shows the soundbar status when controlling media playback and volume. LIGHT STATE Wi-Fi setup in progress Downloading update Updating soundbar Source error - refer to the Bose Music app Request is temporarily unavailable - try again later Error - contact
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    A DVA N CED F EAT U R E S DISABLE/ENABLE WI-FI CAPABILITY On the remote, press and hold the Mute button A and Bluetooth button l until the light bar pulses white twice then fades to black. | 3 9 E N G
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    accessories to the soundbar. For more information, refer to your accessory owner's guide. • Bose Bass Module 700: worldwide.Bose.com/Support/BASS700 • Bose Bass Module 500: worldwide.Bose.com/Support/BASS500 • Acoustimass 300 bass module: global.Bose.com/Support/AM300 • Bose Surround Speakers 700
  • Bose Smart Soundbar 300 | English Owners Guide - Page 41
    . For more information, visit: worldwide.Bose.com/Support/Groups NOTES: • Make sure that the product you're connecting to is powered on, within 30 ft (9 m) of the soundbar, and ready to connect to another device. For more information, refer to your product owner's guide. • You can connect only one
  • Bose Smart Soundbar 300 | English Owners Guide - Page 42
    CARE AND MAINTENANCE UPDATE THE SOUNDBAR The soundbar updates automatically when connected to the Bose Music app and your Wi-Fi network. REPLACE THE REMOTE BATTERY 1. Using a coin, turn the battery compartment cover left (counter-clockwise) and remove the cover. | 4 2 E N G
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    CAARdEvaAnNcDeMdAFINeaTtEuNrAeNsC E 2. Insert the new battery flat side up, with the H symbol facing up. NOTE: Use only an agency approved (e.g., UL) CR2032 or DL2032 3-volt lithium battery. 3. Reset the cover and turn it right (clockwise) to lock in place. | 4 3 E N G
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    through Bose customer service. Visit: worldwide.Bose.com/Support/SB300 LIMITED WARRANTY The soundbar is covered by a limited warranty. Visit our website at global.Bose.com/warranty for details of the limited warranty. To register your product, visit global.Bose.com/register for instructions. Failure
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    Place the soundbar according to the placement guidelines (see page 13). OTHER SOLUTIONS If you could not resolve your issue, see the table below to identify symptoms and ­solutions to common problems. If you are unable to resolve your issue, contact Bose customer service. Visit: worldwide.Bose.com
  • Bose Smart Soundbar 300 | English Owners Guide - Page 46
    42). Refer to your bass module or surround speakers owner's guide for troubleshooting (see page 40). Make sure your bass module or surround speakers are compatible with the soundbar (see page 40). Unplug the power cords for the soundbar and optional bass module or surround speakers, wait 30 seconds
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    TROUBLESHOOTING SYMPTOM Sound is ­coming from TV ­speaker Poor or ­distorted audio Soundbar doesn't play audio from the . Adjust the bass level using the Bose Music app (see page 22). Power off your TV speakers. Refer to your TV owner's guide. If the soundbar is wall mounted, adjust the audio
  • Bose Smart Soundbar 300 | English Owners Guide - Page 48
    router. If your router supports both 2.4GHz and 5GHz bands, make sure both the device (mobile or computer) and soundbar are connecting to the same AC (mains) outlet. Uninstall the Bose Music app on your mobile device, reinstall the app, and restart setup. Soundbar doesn't connect to mobile device
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    your Apple device. Make sure the soundbar is up to date (see page 42). If you can't find the AirPlay icon A in the music app you are ­streaming from, stream audio from the Control Center. For additional support, visit: https://www.apple.com/airplay Bose Music app doesn't work on mobile device
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    Assistant from the soundbar using the Bose Music app. Add Google Assistant again. Choose Pandora or Spotify as your default audio service (see page 27). Make sure you use the same audio service account on the Bose Music app and Google Assistant app. Google Assistant may not support your request. New
  • Bose Smart Soundbar 300 | English Owners Guide - Page 51
    postal code and service provider for your cable/satellite box. Alexa may not support your request. New features are added periodically. For additional support, visit: https://www.amazon.com/usealexa Soundbar doesn't ­connect to a Bose SoundLink Bluetooth speaker or Bose Noise Cancelling ­Headphones
  • Bose Smart Soundbar 300 | English Owners Guide - Page 52
    TROUBLESHOOTING SYMPTOM Soundbar doesn't ­reconnect to ­previously-connected Bose Noise Cancelling Headphones 700 Delayed audio from a connected Bose SoundLink Bluetooth speaker or Bose Noise Cancelling ­Headphones 700 SOLUTION Connect using the Bose Music app. You can access this option from the
  • Bose Smart Soundbar 300 | English Owners Guide - Page 53
    light bar glows solid amber. 2. To restore the soundbar's network and audio settings: a. Launch the Bose Music app on your mobile device and add the soundbar to your network (see "Add the soundbar to an existing account" on page 17). b. If the soundbar is mounted on the wall, adjust audio for wall
  • Bose Smart Soundbar 300 | English Owners Guide - Page 54
    P ETNrDoIXu:bSlEeTsUhPooRtEiFnE RgE N C E CONNECTION OPTIONS Connect the soundbar to your TV using one of the following connection options: you to use your TV remote to control the power, volume, and mute functions of the soundbar. 1. On the back of your TV, locate the HDMI IN and Audio OUT (optical
  • Bose Smart Soundbar 300 | English Owners Guide - Page 55
    YOUR TV After choosing an audio cable, connect the soundbar to your TV. Option 1: HDMI ARC (not provided) 1. Insert one end of your HDMI cable into page 56. 2. Insert the other end of the cable into the HDMI (ARC) port on the soundbar. POWER IR BASS OPTICAL IN SERVICE HDMI (ARC) | 5 5 E N G
  • Bose Smart Soundbar 300 | English Owners Guide - Page 56
    /or the port. 3. Hold the plug at the other end of the optical cable. 4. Align the plug with the soundbar's OPTICAL IN port and insert the plug carefully. POWER IR BASS OPTICAL IN SERVICE HDMI (ARC) NOTE: The port has a hinged door that swings inward when inserting the plug. 5. Firmly push the
  • Bose Smart Soundbar 300 | English Owners Guide - Page 57
    Refer to your TV owner's guide for more information. 1. soundbar. 4. On the soundbar remote, press the Mute button A. You don't hear sound coming from the TV ­speakers or soundbar. NOTE: If you don't hear sound coming from the soundbar or hear sound coming from your TV speakers, see "Troubleshooting
  • Bose Smart Soundbar 300 | English Owners Guide - Page 58
    ©2020 Bose Corporation, 100 The Mountain Road, Framingham, MA 01701-9168 USA AM858459-0010 Rev. 00
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SMART SOUNDBAR 300