Bose Smart Speaker 500 English Owners Guide

Bose Smart Speaker 500 Manual

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  • Bose Smart Speaker 500 | English Owners Guide - Page 1
    SMART SPEAKER 500
  • Bose Smart Speaker 500 | English Owners Guide - Page 2
    and use instructions. Bose Corporation hereby declares long periods of time. 11. Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in means there are important operating and maintenance instructions in this guide. Contains small parts which may be
  • Bose Smart Speaker 500 | English Owners Guide - Page 3
    , if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there radio/TV technician for help. Changes or modifications not expressly approved by Bose Corporation could void the user's authority to operate this equipment. This
  • Bose Smart Speaker 500 | English Owners Guide - Page 4
    recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product. Biphenyl (PBB) O Metal Parts X O O O O Plastic Parts O O O O O Speakers X O O O O Cables X O O O O This table is prepared in accordance with the
  • Bose Smart Speaker 500 | English Owners Guide - Page 5
    of Hazardous Substances Table Equipment name: Powered Speaker, Type designation: 423888 Restricted substances and its 3, Minsheng East Road, Taipei City 104, Taiwan Phone Number: +886-2-2514 7676 Mexico Importer: Bose de México, S. de R.L. de C.V., Paseo de las Palmas 405-204, Lomas de Chapultepec
  • Bose Smart Speaker 500 | English Owners Guide - Page 6
    and other countries. App Store is a service mark of Apple Inc. Use of the Bose Corporation Headquarters: 1-877-230-5639 Bose, Bose Music, Bose Noise Cancelling Headphones, Bose Smart Speaker, QuietComfort, SimpleSync, SoundLink, and SoundLink Revolve are trademarks of Bose Corporation. ©2021 Bose
  • Bose Smart Speaker 500 | English Owners Guide - Page 7
    LICENSE DISCLOSURES To view the license disclosures that apply to the third-party software packages included as components of your Bose Smart Speaker 500 product: 1. On the speaker, tap and hold the Volume up button H and the Volume down button z for 5 seconds. 2. Connect a micro-USB cable to the
  • Bose Smart Speaker 500 | English Owners Guide - Page 8
    IN THE CARTON Contents...12 SPEAKER PLACEMENT Recommendations...13 POWER Connect the speaker to power 14 Network standby...14 Manually set the speaker to network standby 14 BOSE MUSIC APP SETUP Download the Bose Music app 15 EXISTING BOSE MUSIC APP USERS Add the speaker to an existing account 16
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    assistant 20 Access Alexa...21 Use your voice...21 Use the speaker controls 22 Access Google Assistant 23 Use your voice...23 Use the speaker controls 24 Play Music with Google Assistant 25 Choose a default audio service 25 PRESET PERSONALIZATION Set a Preset...26 Play a Preset...26 BLUETOOTH
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    FEATURES Update the speaker...37 Disable/Enable Wi-Fi...37 CONNECT BOSE PRODUCTS Connect a Bose SoundLink Bluetooth speaker or Bose headphones........ 38 Benefits...38 Compatible products 38 Connect using the Bose Music app 39 Reconnect a Bose SoundLink Bluetooth speaker or Bose headphones.... 39
  • Bose Smart Speaker 500 | English Owners Guide - Page 11
    CONTENTS CARE AND MAINTENANCE Clean the speaker...40 Replacement parts and accessories 40 Limited warranty...40 TROUBLESHOOTING Try these solutions first 41 Other solutions...41 Reset the speaker...45 Restore the speaker network and audio settings 45 | 1 1 E N G
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    parts are included: Bose Smart Speaker 500 Power cord* *May ship with multiple power cords. Use the power cord for your region. NOTE: If any part of the product is damaged, do not use it. ­Contact your authorized Bose ­dealer or Bose customer service. Visit: worldwide.Bose.com/Support/HS500
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    . • To avoid interference, keep other wireless equipment 1 - 3 ft. (0.3 - 0.9 m) away from the speaker. Place the speaker outside and away from metal cabinets and direct heat sources. • Place the speaker on its rubber base on a stable and level surface. • Make sure there is an AC (mains) outlet
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    Alexa or Google Assistant. NOTE: To access your voice assistant in network standby, make sure the speaker is set up using the Bose Music app and the microphone is on (see page 20). Manually set the speaker to network standby Tap and hold the Play/Pause button F until the display changes to the
  • Bose Smart Speaker 500 | English Owners Guide - Page 15
    , and manage speaker settings. NOTE: If you have already created a Bose account in the app for another Bose ­product, see "Existing Bose Music app users" on page 16. DOWNLOAD THE BOSE MUSIC APP 1. On your mobile device, download the Bose Music app. 2. Follow the app instructions. | 1 5 E N G
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    and the Play/Pause button F until the light bar glows amber. 2. On your mobile device, open your Wi-Fi settings. 3. Select Bose Smart Speaker 500. 4. Open the Bose Music app and follow the app instructions. NOTE: If the app doesn't prompt you for setup, go to the My Products screen and add your
  • Bose Smart Speaker 500 | English Owners Guide - Page 17
    SPEAKER CONTROLS Play/Pause Volume down Volume up Action button (see page 19) Microphone off button (see page 19) Preset buttons (see page 26) AUX button (see page 31) Bluetooth button (see page 27) | 1 7 E N G
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    controls are located on the top of the speaker. NOTE: You can also control your speaker using the Bose Music app. Media playback and volume Play/Pause Volume down Volume up FUNCTION Play/Pause Skip forward Skip backward Volume down Volume up WHAT TO
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    Action button Microphone off button PRESETS The speaker includes six presets that you can set to play audio from your favorite music services. Once set, you can access your music at any time, with a simple touch of a button or by using the Bose Music
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    can program your speaker to quickly and Action button b (see page 24). NOTE: You can't set the speaker to access Amazon Alexa and Google Assistant at the same time. SET UP device and the speaker are connected to the same Wi-Fi network. To set up your voice assistant, use the Bose Music app. You
  • Bose Smart Speaker 500 | English Owners Guide - Page 21
    hear the news, check the weather, control smart home devices, and more. Using Alexa on your speaker is as simple as asking. Just ask or 't support all audio services. Play funk in the living room. NOTE: Make sure you say the speaker name you assigned in the Bose Music app. If multiple speakers have
  • Bose Smart Speaker 500 | English Owners Guide - Page 22
    The Action button b and Microphone off button n are used to control Alexa. They are located on the top of the speaker. Microphone off button THINGS TO TRY Talk to Alexa Stop alarms and timers Stop Alexa Turn the microphone on/off WHAT TO DO Tap b then
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    Voice assistant ACCESS GOOGLE ASSISTANT With your Bose Smart Speaker 500, talk to Google to easily enjoy set alarms and control smart devices around your home -- just by using your voice. For more information about what Google Assistant can do, visit: https://support.google.com/assistant NOTES:
  • Bose Smart Speaker 500 | English Owners Guide - Page 24
    to control Google Assistant. They are located on the top of the speaker. Microphone off button THINGS TO TRY Talk to Google Assistant Stop alarms your request. For a list of things to try, visit: https://support.google.com/assistant Tap b. Tap b. Tap n. When the microphone is off, n
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    . Turn up the volume. Play NPR on TuneIn. NOTE: Google Assistant doesn't support all audio services. Play some jazz on the living room speakers. NOTE: Make sure you say the speaker name you assigned in the Bose Music app. If multiple speakers have the same name, use the name assigned in the Google
  • Bose Smart Speaker 500 | English Owners Guide - Page 26
    . NOTE: You can't set presets in Bluetooth mode or AUX mode. SET A PRESET 1. Stream music using the Bose Music app. 2. While the music is playing, tap and hold a preset button on the speaker until you hear a tone. Preset buttons The display shows that the preset has been set. PLAY A PRESET Once
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    . TIP: The Bluetooth menu is usually found in the Settings menu. 3. Select your speaker from the device list. TIP: Look for the name you entered for your speaker in the Bose Music app. If you didn't name your speaker, the default name appears. Device Name Once connected, you hear a tone. The light
  • Bose Smart Speaker 500 | English Owners Guide - Page 28
    CONNECTIONS DISCONNECT A MOBILE DEVICE Use the Bose Music app to disconnect your mobile device. mobile device. CONNECT AN ADDITIONAL MOBILE DEVICE You can store up to eight devices in the speaker device list, and the speaker can b­ e actively connected to two devices at a time. NOTE: You can play
  • Bose Smart Speaker 500 | English Owners Guide - Page 29
    l for 10 seconds until the light bar fills to the center, pulses white twice then fades to black. The light bar pulses blue. 2. Delete the speaker from the Bluetooth list on your device. All devices are cleared, and the speaker is ready to connect (see page 27). | 2 9 E N G
  • Bose Smart Speaker 500 | English Owners Guide - Page 30
    Apple device running iOS 11.4 or later. • Your Apple device and speaker must be connected to the same Wi-Fi network. • For more corner of the screen, then tap the AirPlay icon A. 3. Select your speaker or speakers. STREAM AUDIO FROM AN APP 1. Open a music app (like Apple Music), and select a
  • Bose Smart Speaker 500 | English Owners Guide - Page 31
    WIRED CONNECTIONS CONNECT AN AUDIO CABLE You can connect a smartphone, tablet, computer or other type of mobile device to the speaker using a 3.5 mm audio cable (not provided). 1. Connect one end of the 3.5 mm audio cable (not provided) to the headphone jack on your mobile device. 2. Connect
  • Bose Smart Speaker 500 | English Owners Guide - Page 32
    SPEAKER STATUS The LED light bar located on the front of the speaker shows the speaker status. Light bar WI-FI STATUS Shows the Wi-Fi connection status of the speaker. LIGHT BAR ACTIVITY Pulsing white Solid white then fades to black SYSTEM STATE Connecting to Wi-Fi Connected to Wi-Fi | 3 2 E N G
  • Bose Smart Speaker 500 | English Owners Guide - Page 33
    Speaker Status BLUETOOTH CONNECTION STATUS Shows the Bluetooth connection status for mobile devices. LIGHT BAR ACTIVITY Pulsing blue Pulsing white Solid white then fades to black
  • Bose Smart Speaker 500 | English Owners Guide - Page 34
    Speaker Status VOICE ASSISTANT STATUS Shows the status of your voice assistant. LIGHT BAR ACTIVITY Off White light slides to the center then glows solid White
  • Bose Smart Speaker 500 | English Owners Guide - Page 35
    to left White light slides from left to right Pulses amber four times Pulses red four times Solid red Downloading update Updating speaker Source error - refer to the Bose Music app Request is temporarily ­unavailable - try again later Speaker error - contact Bose ­customer service | 3 5 E N G
  • Bose Smart Speaker 500 | English Owners Guide - Page 36
    as the streaming service, album and artist currently playing. Display SET THE CLOCK Use the Bose Music app to set the display clock. TURN THE DISPLAY OFF The display is always lit. To turn the display off: 1. Disable the clock using the Bose Music app. 2. Manually set the speaker to network standby
  • Bose Smart Speaker 500 | English Owners Guide - Page 37
    A DVA N CED F EATUR ES UPDATE THE SPEAKER The speaker updates automatically when connected to the Bose Music app and to your Wi-Fi network. DISABLE/ENABLE WI-FI Press and hold Play/Pause F and the Bluetooth button l for 5 seconds until the
  • Bose Smart Speaker 500 | English Owners Guide - Page 38
    You can connect most Bose SoundLink Bluetooth speakers and select Bose ­headphones to your Bose Smart Speaker 500. Popular compatible products include: • Bose SoundLink Revolve+ Bluetooth speaker • Bose SoundLink Mini Bluetooth speaker • Bose SoundLink Color Bluetooth speaker • Bose Noise Cancelling
  • Bose Smart Speaker 500 | English Owners Guide - Page 39
    Speaker 500. For more information, visit: worldwide.Bose.com/Support/Groups NOTES: • Make sure that the product you're connecting to is powered on, within 30 ft (9 m) of your Bose Smart Speaker 500, and ready to connect to another device. For more information, refer to your product owner's guide
  • Bose Smart Speaker 500 | English Owners Guide - Page 40
    through Bose customer service. Visit: worldwide.Bose.com/Support/HS500 LIMITED WARRANTY The speaker is covered by a limited warranty. Visit our website at global.Bose.com/warranty for details of the limited warranty. To register your product, visit global.Bose.com/register for instructions. Failure
  • Bose Smart Speaker 500 | English Owners Guide - Page 41
    resolve your issue, see the table below to identify symptoms and ­solutions to common problems. If you are unable to resolve your issue, contact Bose customer service. Visit: worldwide.Bose.com/contact SYMPTOM Speaker doesn't power on SOLUTION Plug the power cord into a different AC (mains) outlet
  • Bose Smart Speaker 500 | English Owners Guide - Page 42
    mobile device. If your router supports both 2.4GHz and 5GHz bands, make sure both your mobile device and the speaker are ­connecting to the same band. NOTE: Give each band a unique name to make sure you're ­connecting to the correct band. Reset the router. Uninstall the Bose Music app on your mobile
  • Bose Smart Speaker 500 | English Owners Guide - Page 43
    , stream audio from the Control Center. For additional support, visit: https://www.apple.com/airplay Speaker isn't visible to add to ­a­nother Bose account Make sure sharing is enabled on the speaker using the Bose Music app. Make sure the speaker and your mobile device are connected to the same
  • Bose Smart Speaker 500 | English Owners Guide - Page 44
    device list until you hear the name for your Bose Smart Speaker 500. For ­product-specific instructions, refer to your product owner's guide. NOTE: Certain speakers and headphones, including Bose Noise Cancelling Headphones 700, don't support the ability to cycle through the product device list
  • Bose Smart Speaker 500 | English Owners Guide - Page 45
    the white light fills to the center, pulses white twice then fades to black. Volume down AUX button The speaker reboots. When the reset is complete, the light bar glows solid amber. Restore the speaker network and audio settings Set up the speaker using the Bose Music app (see page 15). | 4 5 E N G
  • Bose Smart Speaker 500 | English Owners Guide - Page 46
    ©2021 Bose Corporation, 100 The Mountain Road, Framingham, MA 01701-9168 USA AM868834-0010 Rev. 00
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SMART SPEAKER 500