Brother International 1920CN Users Manual - English

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  • Brother International 1920CN | Users Manual - English - Page 1
    USER'S GUIDE FAX-1920CN MFC-3320CN ®
  • Brother International 1920CN | Users Manual - English - Page 2
    to call Customer Service Please complete the following information for future reference: Model Number: FAX-1920CN and MFC-3320CN (Circle your model number) Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the back of the unit. Retain this User's Guide with your sales
  • Brother International 1920CN | Users Manual - English - Page 3
    your Fax Machine/Multi-Function Center needs. You can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the "Solutions" section to learn how to get the most from your Brother product. http://solutions.brother.com You can check here for Brother driver updates
  • Brother International 1920CN | Users Manual - English - Page 4
    1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Ink Cartridge Ink Cartridge(blue) Ink Cartridge(red) Ink Cartridge Telephone Line Cord Telephone Handset Handset Curled Cord ADF Document Support ADF Document Output Support Output Paper
  • Brother International 1920CN | Users Manual - English - Page 5
    , TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this
  • Brother International 1920CN | Users Manual - English - Page 6
    Items is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge to you
  • Brother International 1920CN | Users Manual - English - Page 7
    Brother® One Year Limited Warranty and Replacement Service (USA only) provided such replacement products conform to the manufacturer's specifications for new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid
  • Brother International 1920CN | Users Manual - English - Page 8
    to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a "Brother" Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt. For laser products: Failure to remove the Toner Cartridge (and
  • Brother International 1920CN | Users Manual - English - Page 9
    the machine safely Please refer to these instructions for later reference and before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the machine or , be careful not to touch the edge of the metallic part shown in the illustration. vii
  • Brother International 1920CN | Users Manual - English - Page 10
    line, or unplug the cords during a lightning storm. IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be the power cord and batteries indicated in this guide. Do not dispose of batteries in a fire. They may explode. Check with local
  • Brother International 1920CN | Users Manual - English - Page 11
    to electrical outlets controlled by wall switches or automatic timers. ■ Disruption of power can wipe out information in the machine's memory. ■ Do not connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. ■ Avoid
  • Brother International 1920CN | Users Manual - English - Page 12
    only) 1 Press Menu/Set, 0,1. 2 Press or to select Fax Only, Manual, Fax/Tel or External TAD, and then press Menu/Set. Select Receive Mode (FAX-1920CN only) 1 Press Menu/Set, 0,1. 2 Press or to select Fax Only, Manual, or Fax/Tel, and then press Menu/Set. Storing numbers Storing One
  • Brother International 1920CN | Users Manual - English - Page 13
    press Menu/Set. 7 Press Black Start or Color Start. Brother fax back system: In USA: 1-800-521-2846 Brother Global Web Site: http://www.brother.com Frequently Asked Questions (FAQs) and Product Support http://solutions.brother.com Brother Accessories & Supplies: In USA: 1-888-879-3232 (voice
  • Brother International 1920CN | Users Manual - English - Page 14
    Guide 1-1 Fax Test Sheet and Product Registration (USA only 1-2 On-Line Registration (USA and Canada 1-2 Control panel overview 1-3 Turning the machine on and off 1-6 About fax machines 1-7 Custom features 1-7 Do you have Voice Mail on the phone line 1-7 Why should there be problems
  • Brother International 1920CN | Users Manual - English - Page 15
    2-4 Paper capacity of the output paper support 2-5 Printable area 2-6 How to load 3 On-screen programming 3-1 User-friendly programming 3-1 Menu table FAX-1920CN only)....... 4-9 Choosing the Handset Volume (For Volume Amplify) (FAX-1920CN only 4-10 Setting Volume Amplify (FAX-1920CN
  • Brother International 1920CN | Users Manual - English - Page 16
    Ring Time (Fax/Tel mode only).......... 5-7 Setting the Fax/Tel Announcement (FAX-1920CN only 5-7 Easy Receive (MFC-3320CN only 5-8 Easy Receive (FAX-1920CN only 5-9 Printing a reduced incoming fax (Auto Reduction 5-10 Receiving a fax at the end of a conversation (FAX-1920CN Only 5-10
  • Brother International 1920CN | Users Manual - English - Page 17
    is the easiest way to send a fax 6-4 Automatic transmission (FAX-1920CN Only 6-4 This is the easiest way to send a fax 6-4 Manual transmission (MFC-3320CN only 6-5 Manual transmission (FAX-1920CN only 6-5 Sending a fax at the end of a conversation (FAX-1920CN only 6-6 Basic sending operations
  • Brother International 1920CN | Users Manual - English - Page 18
    only 7-9 How to dial 7-9 Making a telephone call 7-9 Hold (FAX-1920CN only 7-9 8 Remote Fax Options 8-1 Fax Forwarding/Paging 8-1 Programming a Fax Forwarding number 8-1 Programming your pager number 8-2 Setting Fax Storage 8-3 Backup Print 8-3 This is a safety feature in case the
  • Brother International 1920CN | Users Manual - English - Page 19
    the Transmission Verification Report ... 10-1 Setting the Journal Period 10-2 Printing reports 10-3 To print a report 10-3 Making copies 11-1 Using the machine as a copier 11-1 Enter Copy mode 11-1 Making a single copy 11-2 Making multiple copies 11-2 Out of Memory message 11-2 Using the
  • Brother International 1920CN | Users Manual - English - Page 20
    13-4 Important safety instructions 13-5 Trademarks 13-7 14 Troubleshooting and routine maintenance 14-1 Troubleshooting 14-1 Error messages machine 14-15 Routine maintenance 14-18 Cleaning the scanner 14-18 Cleaning the machine printer platen 14-18 Replacing the ink cartridges 14-19
  • Brother International 1920CN | Users Manual - English - Page 21
    G Glossary G-1 S Specifications S-1 Product description S-1 General S-1 Print media S-2 Copy S-3 PhotoCapture Center (MFC-3320CN only S-3 Fax S-4 Scanner (MFC-3320CN only S-5 Printer S-6 Interfaces S-7 Computer requirements S-7 Consumable items S-8 Network (LAN S-9 15
  • Brother International 1920CN | Users Manual - English - Page 22
    1 Introduction Using this Guide Thank you for buying a Brother fax machine or Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by viewing through this Guide. Finding information All
  • Brother International 1920CN | Users Manual - English - Page 23
    (USA only) After setting your Station ID, please fill in the Test Sheet included with your machine and fax it to Brother's Automated Fax Response System as your first transmission. This will check that your machine is working properly. To get a response, you must have set up your Station ID. (See
  • Brother International 1920CN | Users Manual - English - Page 24
    Control panel overview FAX-1920C 15 13 12 11 10 12 4 5 6 MFC-3320CN 14 7 8 9 13 12 11 10 12 3 5 6 7 8 9 INTRODUCTION 1 - 3
  • Brother International 1920CN | Users Manual - English - Page 25
    dial numbers. Hook Press before dialing if you want to make sure a fax machine answers, and then press Black Start or Color Start. Hold (FAX-1920CN only) Lets you place telephone calls on hold. Fax Resolution Sets the resolution when you send a fax. 7 Dial Pad Use these keys to dial telephone and
  • Brother International 1920CN | Users Manual - English - Page 26
    mode. C Liquid Crystal Display (LCD) Displays messages on the screen to help you set up and use your machine. D Ink/Reports (FAX-1920CN only) Lets you clean the print heads, replace an ink cartridge and check the available ink volume. -OR- Lets you access the Reports menu by pressing it with the
  • Brother International 1920CN | Users Manual - English - Page 27
    ) MC: Msg Ctr (FAX-1920CN only) Fax Receive, Easy Receive, Delayed Fax, Remote Fax Options, Remote Retrieval. ■ You cannot receive a fax with Black Start or Color Start. ■ Delayed Fax and Remote Fax Options should be set before you switch off the machine. Manual Delayed Fax, Easy Receive ■ You
  • Brother International 1920CN | Users Manual - English - Page 28
    with Voice Mail choose an alternative service, which is called "Distinctive Ring", and they are very satisfied with it. (See Distinctive Ring on page 5-14.) Another way to avoid possible problems is to replace your Voice Mail with an answering machine. Your Brother machine is designed to work with
  • Brother International 1920CN | Users Manual - English - Page 29
    about 40 seconds over the phone line, and the LCD shows Receiving. If your machine is set to the Fax Only mode, it will answer every call automatically with fax receiving tones. If the other person hangs up, your machine will continue to send the "chirps" for about 40 seconds, and the LCD continues
  • Brother International 1920CN | Users Manual - English - Page 30
    Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error. ECM transmissions are only possible between fax machines that both have this feature. If they
  • Brother International 1920CN | Users Manual - English - Page 31
    fax "handshake". Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine service, have registered the distinctive ring pattern on your machine, and use that number as a fax
  • Brother International 1920CN | Users Manual - English - Page 32
    telephone jack.) 3 Set your external TAD to four rings or less. (The machine's Ring Delay setting does not apply.) 4 Record the outgoing message on your 3320CN only) on page 5-1.) For FAX-1920CN, set the Receive Mode to Manual (See Choosing the Receive Mode (FAX-1920CN only) on page 5-3.) Make sure
  • Brother International 1920CN | Users Manual - English - Page 33
    manual and automatic fax reception. 1 Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving,
  • Brother International 1920CN | Users Manual - English - Page 34
    on any of the other numbers; when the other lines are busy and a second fax call is received, the fax call would be transferred to a line that does not have a fax machine. Your machine will work best on a dedicated line. Two-line phone system A two-line phone system is nothing more than two separate
  • Brother International 1920CN | Users Manual - English - Page 35
    the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triple adapter. Triplex Adapter RJ14 RJ11 RJ14 1 - 14 INTRODUCTION
  • Brother International 1920CN | Users Manual - English - Page 36
    labeled L1 or L1/L2, and the other labeled L2. You will need at least three telephone line cords, the one that came with your machine and two for your external two-line TAD. You will need a fourth line cord if you add a two-line telephone. 1 Place the two-line TAD
  • Brother International 1920CN | Users Manual - English - Page 37
    switchboard operator, it is recommended that the Receive Mode be set to Manual. All incoming calls should initially be regarded as telephone calls. Custom an answering service, an alarm system or other custom feature on one phone line it may create a problem with the operation of your machine. (See
  • Brother International 1920CN | Users Manual - English - Page 38
    must be between 3.5 and 8.5 inches wide and 5 and 14 inches long. ■ Make sure you place the originals face down, top edge first. ■ Adjust the paper guides to fit the width of your original. Recommended environment Temperature: 68° F - 86° F Humidity: 50% - 70% Paper: 20 lb LTR Paper
  • Brother International 1920CN | Users Manual - English - Page 39
    ■ The automatic document feeder (ADF) can hold up to 20 pages, feeding each one individually through the machine. Use standard (20 lb) paper when using the ADF. Fan the paper, and then stagger the pages in the ADF as shown: Approx. 1/2 inch DO
  • Brother International 1920CN | Users Manual - English - Page 40
    proper media in the "Basic" tab in the printer driver. Also avoid stacking by removing each page after it exits the machine to avoid smudging. Handling and using special paper ■ Store . Visit us at http://solutions.brother.com and check the latest recommendations for paper that can be used with your
  • Brother International 1920CN | Users Manual - English - Page 41
    in. 50 of 20 lb 20 20 10 10 30 30 * You can copy only on Letter, Legal and Photo Card (4"(W) x 6"(H)) paper. * You can receive faxes only on Letter or Legal paper. Paper specifications for the paper tray Cut Sheet Paper Plain Paper: 17 to 32 lb Weight Inkjet Paper: 17
  • Brother International 1920CN | Users Manual - English - Page 42
    sheets of 20 lb (Letter) ■ Transparencies and glossy paper must be picked up from the output paper support one page at a time to avoid smudging. ■ Legal cannot be stacked on the output paper support. Do not use paper or envelopes: ■ that are damaged, curled, wrinkled, or irregularly shaped 0.04 in
  • Brother International 1920CN | Users Manual - English - Page 43
    2 ■ unprintable area Paper Paper Size 1Top 2Bottom 3Left 4Right Cut Sheet Letter, Legal Fax Copy 0.12 in. 0.47 in. 0.23 in. 0.23 in. 0.12 in. 0.12 in. 0.12 in. , Printable area depends on the Printer driver settings. The figures above are approximate and the printable area may vary
  • Brother International 1920CN | Users Manual - English - Page 44
    other media 1 Fan the stack of paper well to avoid paper jams and mis-feeds. 2 Unfold the paper support, and press and slide the paper guide to fit the paper width. Paper Support Paper Guide 3 Gently insert the paper. Make sure the print side is towards you and the paper is below the maximum
  • Brother International 1920CN | Users Manual - English - Page 45
    them as flat as possible. If the envelopes are 'double-feeding', put one envelope in the paper tray at a time. 2 Press and slide the paper guide to fit the width of the envelopes. Insert them into the paper tray with the address side toward you and pointed in the direction below
  • Brother International 1920CN | Users Manual - English - Page 46
    have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options. Menu table You can probably program your machine without the User's Guide if you use the Menu table
  • Brother International 1920CN | Users Manual - English - Page 47
    by pressing Menu/Set. When you enter the menu, the LCD scrolls. Press 1 for General Setup menu 1.General Setup -OR- Press 2 for Fax menu 2.Fax -OR- Press 3 for Copy menu 3.Copy .... Press 0 for Initial Setup 0.Initial Setup You can scroll more quickly through each menu level by pressing
  • Brother International 1920CN | Users Manual - English - Page 48
    volume. 5.Volume Amplify (FAX-1920CN only) On (Permanent/ Temporary) Off For the hearing-impaired, you can set the volume to the VOL AMPLIFY:ON setting on a permanent or temporary basis. 4-10 4-11 The factory settings are shown in Bold. *1 See the complete Software User's Guide on the CD-ROM
  • Brother International 1920CN | Users Manual - English - Page 49
    00 Sets the number of 5-5 rings before the machine answers in Fax or Fax/Tel mode. 2.Ring Delay (FAX-1920CN only) Ring Delay 04 03 02 01 00 Sets the number of 5-5 rings before the machine answers in Fax or Fax/Tel mode. Toll Saver On Off The machine rings 5-6 two extra times if there are no
  • Brother International 1920CN | Users Manual - English - Page 50
    memory. 6-10 6.Polled TX On Off Sets up your machine with an original to be retrieved by another fax machine. 6-15 7.Overseas On Mode Off Adjusts for overseas transmissions, which can sometimes cause problems. 6-13 3.Set Quick- 1.One-Touch Dial Dial Stores One-Touch 7-1 Dial numbers
  • Brother International 1920CN | Users Manual - English - Page 51
    Retrieval. 4.Print Fax - (Backup Print) Prints incoming faxes 5-10 stored in the 8-3 memory. 6.Remaining - - Checks which jobs 6-11 Jobs are in the memory or cancels a delayed fax or polling job. The factory settings are shown in Bold. *1 See the complete Software User's Guide on the CD
  • Brother International 1920CN | Users Manual - English - Page 52
    ring pattern with the machine. 5-14 2.Caller ID Display # Print Report View or print a list of the last 30 Caller IDs stored in the memory. 5-18 3.Call On Waiting ID Off (FAX-1920CN only) Lets you use the telephone company's Call Wating/Caller ID subscriber service. 5-19 1.Quality Best
  • Brother International 1920CN | Users Manual - English - Page 53
    size. 12-9 3.Brightness - - + Adjusts the - + brightness. - + - + - + 12-10 4.Contrast - - + Adjusts the contrast. 12-10 - + - + - + - + The factory settings are shown in Bold. *1 See the complete Software User's Guide on the CD-ROM. 3 - 8 ON-SCREEN PROGRAMMING
  • Brother International 1920CN | Users Manual - English - Page 54
    . 2-23*1 3.ColorFile PDF Type JPEG Selects the default file format for color scanning. 2-23*1 The factory settings are shown in Bold. *1 See the complete Software User's Guide on the CD-ROM. ON-SCREEN PROGRAMMING 3 - 9
  • Brother International 1920CN | Users Manual - English - Page 55
    -OR- Select & Set Select & Set Main Menu Submenu 4.LAN (FAX-1920CN only) 5.LAN (MFC-3320CN only) 1.Setup TCP/IP Menu Selections ]. [000-255] Enter the Subnet mask. Enter the Gateway address. See Network User's Guide on the CD-ROM 5.Host Name BRN_XXXXXX Enter the Host name. 6.WINS Config
  • Brother International 1920CN | Users Manual - English - Page 56
    Select & Set Select & Set to to accept exit Main Menu 4.LAN (FAX-1920CN only) 5.LAN (MFC-3320CN only) Submenu Menu Selections Options Descriptions Page 2. attached to the Internet Fax data. The factory settings are shown in Bold. *1 See the complete Software User's Guide on the CD-ROM.
  • Brother International 1920CN | Users Manual - English - Page 57
    E-mail documents. Sends notification messages. Relays a document to another fax machine. Registers the Domain name. Prints the Relay Broadcast Report. Selects Ethernet link mode. See Network User's Guide on the CD-ROM 5.Test Print (FAX-1920CN only) 6.Test Print (MFC-3320CN only) 7.Scan to E-mail
  • Brother International 1920CN | Users Manual - English - Page 58
    (FAX-1920CN only) 7.Print Reports (MFC-3320CN only) Submenu Menu Selections 1.Help List - 2.Quick-Dial - 3.Fax - Journal 4.Transmission - 5.User - Mode Fax Only You can choose the 5-1 Fax/Tel receive mode that 5-2 External TAD best suits your needs. (MFC-3320CN only) Manual 2.
  • Brother International 1920CN | Users Manual - English - Page 59
    4s Getting started Initial Setup Setting the Date and Time Your machine displays the date and time and if you set up the Station ID it prints on every fax you send. If there is a power failure, you may have to reset the date and time. All other settings will not be affected
  • Brother International 1920CN | Users Manual - English - Page 60
    Setting the Station ID You should store your name or company name and fax number to be printed on all fax pages that you send. 1 Press Menu/Set, 0, 3. 2 Enter your fax number (up to 20 digits). 3.Station ID Fax: Press Menu/Set. You cannot enter a hyphen. 3 Use the dial pad to enter your name (
  • Brother International 1920CN | Users Manual - English - Page 61
    Entering text When you are setting certain menu selections, such as the Station ID, you may need to type text into the machine. Most number keys have three or four letters printed above them. The keys for 0, # and do not have printed letters because they are used for
  • Brother International 1920CN | Users Manual - English - Page 62
    Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission
  • Brother International 1920CN | Users Manual - English - Page 63
    , 1 Min, 2 Mins, 5 Mins or Off. 3 Press Menu/Set. General Setup Setting the Mode Timer (FAX-1920CN only) The machine has two temporary mode keys on the control panel: Fax and Copy. You can change the number of seconds or minutes the machine takes after the last Copy operation before it returns to
  • Brother International 1920CN | Users Manual - English - Page 64
    immediately to prevent smudging or paper jams. Setting the Paper Size (FAX-1920CN only) You can use two sizes of paper for printing your faxes and copies: letter and legal. When you change the type of paper you load in the machine, you will need to change the setting for Paper Size at the
  • Brother International 1920CN | Users Manual - English - Page 65
    copies: letter and legal. When you change the type of paper you load in the machine, you will need to change the setting for Paper Size at the same time so your machine can fit an incoming fax on the page. 1 Press Menu/Set, 1, 3. 2 Press or to select Letter or Legal. 3.Paper Size
  • Brother International 1920CN | Users Manual - English - Page 66
    Beeper Volume You can change the beeper volume. The default (factory) setting is Low. When the beeper is on, the machine beeps every time you press a key or make a mistake and after a fax is sent or received. 1 Press Menu/Set, 1, 4, 2. 2 Press or to select your option. (Low, Med, High or Off
  • Brother International 1920CN | Users Manual - English - Page 67
    Setting the Handset Volume (FAX-1920CN only) 1 Press Menu/Set, 1, 4, 4. 2 Press to select High or Low, and then press Menu/Set. 3 Press Stop/Exit. 4.Handset -OR- You can adjust the handset
  • Brother International 1920CN | Users Manual - English - Page 68
    FAX-1920CN only) Before you begin to use the machine, you must decide if you need to set the handset volume to Vol Amplify:On for a user users are hearing-impaired. During a conversation, users can press Volume or on the control panel to adjust the volume to Low or High. When the handset is replaced
  • Brother International 1920CN | Users Manual - English - Page 69
    Setting Volume Amplify (FAX-1920CN only) Please carefully read Choosing the Handset Volume on page 4-10 before you do the following steps: 1 Press Menu/Set, 1, 4, 5. 2 If none of the users are 5.Volume Amplify Vol Amplify: Off hearing-impaired, press or to select Off, and then press Menu/Set
  • Brother International 1920CN | Users Manual - English - Page 70
    when it is switched Off, but it will purge the ink head periodically. If you turn this setting to On, you can receive faxes or calls even when the machine is switched Off. 1 Press Menu/Set, 1, 6. 2 Press or to select On (or Off). 3 Press Menu/Set. 4 Press Stop/Exit. 6.On/Off Setting
  • Brother International 1920CN | Users Manual - English - Page 71
    extension telephone) External TAD (with an external answering device) Manual (manual receive) (with an external or extension telephone or with Distinctive Ring) How it works The machine automatically answers every call as a fax. The machine controls the line and automatically answers every call. If
  • Brother International 1920CN | Users Manual - English - Page 72
    change your Receive Mode 1 If it is not illuminated in green, press 2 Press Menu/Set, 0, 1. 3 Press or to select (Fax). 1.Receive Mode Fax Only, Fax/Tel, External TAD or Manual. Press Menu/Set. 4 Press Stop/Exit. If you are changing the Receive Mode while in another operation, the LCD will
  • Brother International 1920CN | Users Manual - English - Page 73
    See Message Center (FAX-1920CN only) on page 9-1 to set up the MC:Msg Ctr mode.) LCD Fax Only (automatic receive) Fax/Tel* (fax and telephone) Manual (manual receive) (with Distinctive Ring) MC:Msg. Ctr ON How it works The machine automatically answers every call as a fax. The machine controls the
  • Brother International 1920CN | Users Manual - English - Page 74
    F/T : Fax/Tel Mnl : Manual MC : Msg. Ctr Press and hold until it lights. OFF If the Message Center Mode is On, it overrides your Receive Mode setting. The screen shows MC:Msg Ctr. If the Message Center Mode is Off, the Receive Mode returns to your own setting. (See Message Center (FAX-1920CN only
  • Brother International 1920CN | Users Manual - English - Page 75
    1920C only) modes. If you have extension phones on the same line as the machine or subscribe to the telephone company's Distinctive Ring service, keep the Ring Delay setting of 4. (See Easy Receive (FAX-1920CN only) on page 5-9 or Easy Receive (MFC-3320CN only) on page 5-8. Also, see Operation from
  • Brother International 1920CN | Users Manual - English - Page 76
    Setting Toll Saver (FAX-1920CN Only) When you set the toll saver feature, the machine answers after four rings if you don't have voice or fax messages and after two rings if you do have voice or fax messages. This way, when you call the machine for remote retrieval and let it ring three times, you
  • Brother International 1920CN | Users Manual - English - Page 77
    /Exit. Even if the caller hangs up during the pseudo/double-ringing, the machine will continue to ring for the set time. Setting the Fax/Tel Announcement (FAX-1920CN only) For the Fax/Tel receive mode, you can set up the machine to play an outgoing announcement for callers when no one is there to
  • Brother International 1920CN | Users Manual - English - Page 78
    On allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone. When you see Receiving on the LCD or when you hear 'chirps' through the handset of an extension phone connected to another telephone wall jack, just replace the handset and
  • Brother International 1920CN | Users Manual - English - Page 79
    Receive (FAX-1920CN only) When you use this feature, you don't have to press Black Start, Color Start, or the Fax Receive Code 5 1 when you answer a fax call and wall jack, just replace the handset. Your machine does the rest. Selecting On allows the machine to receive fax calls automatically, even
  • Brother International 1920CN | Users Manual - English - Page 80
    Start or Color Start. 3 If you picked up the handset, replace it. Printing a fax from the memory If you set Fax Storage to ON for Remote Retrieval, you can still print a fax from the memory when you are at your machine. (See Setting Fax Storage on page 8-3.) 1 Press Menu/Set, 2, 5, 4. 4.Print
  • Brother International 1920CN | Users Manual - English - Page 81
    manual fax. ■ Press 51 and wait for the chirp or until the machine's LCD displays Receiving, and then hang up. Your caller will have to press Start to send the fax. For Fax/Tel mode only When the machine is in Fax you're at the machine, you can lift the handset to answer. (FAX-1920CN only). Lift the
  • Brother International 1920CN | Users Manual - English - Page 82
    first, you will have to go to the machine so you can press Hook to transfer the call to the cordless handset. Changing the remote codes Remote Codes might not work with some telephone systems. The preset Fax Receive Code is 51. The preset Telephone Answer Code is #51. If you are
  • Brother International 1920CN | Users Manual - English - Page 83
    who is involved in Polling needs to set up their fax machines for Polling. When someone polls your machine to receive a fax, they pay for the call. If you poll someone's fax machine to receive a fax, you pay for the call. Some fax machines do not respond to the Polling feature. Setting up Polling
  • Brother International 1920CN | Users Manual - English - Page 84
    Telephone services Your machine supports the Distinctive Ring and Caller ID subscriber telephone services that some telephone companies offer. The FAX-1920CN also supports the Call Waiting/Caller ID subscriber service. Distinctive Ring Brother uses the term 'Distinctive Ring' but different telephone
  • Brother International 1920CN | Users Manual - English - Page 85
    you get a new fax number, make sure you reset this feature. Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one
  • Brother International 1920CN | Users Manual - English - Page 86
    ring patterns and then answer with a fax tone. When the 'voice number' is called, the machine will not answer. Registering the Distinctive Ring pattern Very important! After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual automatically. Unless you have a TAD or
  • Brother International 1920CN | Users Manual - English - Page 87
    1 Press Menu/Set, 2, 0, 1. 2 Press or to select Off. Press Menu/Set. 3 Press Stop/Exit. 1.Distinctive If you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the Receive Mode again. (See To select or change your Receive Mode on page 5-2.) 5 - 17
  • Brother International 1920CN | Users Manual - English - Page 88
    . If both the name and number are received, the LCD shows only the name. You can print a list of Caller ID information received by your machine. (See Printing Caller ID List on page 5-19.) Caller ID service varies with different carriers. Call your local telephone company to determine the kind of
  • Brother International 1920CN | Users Manual - English - Page 89
    Waiting Caller ID (FAX-1920CN only) The Call Waiting/Caller ID feature lets you use the Call Waiting/Caller ID subscriber service offered by many local telephone companies. This feature displays the telephone number (or name, if available) of Call Waiting Callers on your fax machine's LCD. To set
  • Brother International 1920CN | Users Manual - English - Page 90
    Send How to fax You can send faxes from the ADF (automatic document feeder). Enter Fax mode Before sending faxes, make sure (Fax) is illuminated in green. If not, press setting is Fax. (Fax) to enter Fax mode. The default How to dial There are four ways to dial. Manual dialing Press all
  • Brother International 1920CN | Users Manual - English - Page 91
    you press the One-Touch Key. To dial One-Touch number 5 to 8 (For MFC-3320CN) or 3 to 4 (For FAX-1920C), hold down Shift as you press the One-Touch Key. (MFC-3320CN) (FAX-1920CN) If the LCD shows Not Registered when you press the One-Touch key, number has not been stored on
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    of the name you are looking for. Out of Memory message If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel the scan. If you get an Out of Memory message while scanning a subsequent page, you will have the option to
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    or Search. (See How to dial on page 6-1.) 4 Press Black Start or Color Start. Automatic transmission (FAX-1920CN Only) This is the easiest way to send a fax. Do not pick up the hand set of the machine or the external phone or press Hook to listen for a dial tone. 1 If it is not illuminated
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    . -OR- If you pressed Hook, dial using the machine's control panel. 5 When you hear the fax tone, press Black Start or Color Start. 6 If you picked up the handset of the external phone, replace it. Manual transmission (FAX-1920CN only) Manual transmission lets you hear the dialing, ringing and
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    you both hang up. 1 Ask the other party to wait for fax tones (beeps) and then to press Start before hanging up. 2 If it is not illuminated in green, press (Fax). 3 Load your original. (See Load originals on page 2-1.) 4 Press Black Start or Color Start. 5 Replace the handset. 6 - 6 SETUP SEND
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    want to set the contrast. Use Light to send a light document or make the fax darker. Use Dark to send a dark document or make the fax lighter. 1 If it is not illuminated in green, press (Fax). 2 Load your original. (See Load originals on page 2-1.) 3 Press Menu/Set, 2, 2, 1. 4 Press or to
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    of gray. This has the slowest transmission time. Manual and automatic fax Redial If you are sending a fax manually and the line is busy, press Redial/Pause, and If you are sending a fax automatically and the line is busy, the machine will automatically redial one time after five minutes. 6 - 8
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    Color fax transmission Your machine can send a color fax to machines that support this feature. However, color faxes cannot be stored in the memory, so Delayed fax and Polling Transmit features are not available. 1 If it is not illuminated in green, press (Fax). 2 Load your original. (See Load
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    to the Setup Send menu. -OR- Press 2 if you have finished choosing settings. 7 Enter a fax number. Press Black Start or Color Start. In Real Time Transmission, the redial feature doesn't work. If you are sending a color Fax, the machine will send it in real time (even if Real Time TX is set to
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    you are scanning it into memory by pressing Stop/Exit. You can also cancel a job while the machine is dialing or sending the original by pressing Stop/Exit. Canceling a scheduled job You can cancel a fax job that is stored and waiting in memory. 1 Press Menu/Set, 2, 6. 6.Remaining Jobs Any jobs
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    include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialed numbers. If you did not use up any of the numbers for Groups, access codes or credit card numbers, you can 'broadcast' faxes to as many as 154 (FAX-1920CN) or 158 (MFC-3320CN) different numbers. However, the available memory
  • Brother International 1920CN | Users Manual - English - Page 102
    or name of the other party, press Menu/Set. 7 Enter another fax number. (Example: Manual dialing using the dial pad.) 8 Press Black Start. Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the phone line, we recommend that you turn on the Overseas
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    you want to choose more settings and the LCD will return to the Setup Send menu. -OR- Press 2 if you have finished choosing settings. 6 Enter a fax number. Press Black Start. The number of pages you can scan into the memory depends on the amount of data that is printed on each
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    transmit occurs, you must first cancel this job. If you press 2 in Step 5, the document will be stored and can be retrieved from any other fax machine until you delete the fax in memory by using the Canceling a Job menu setting. (See Canceling a scheduled job on page 6-11.) SETUP SEND 6 - 15
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    Transmission (Not available for color faxes) Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one
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    Dial numbers Your machine has 4 (MFC-3320CN) or 2(FAX-1920CN) One-Touch keys where you can store 8 (MFC-3320CN) or 4 (FAX-1920CN) fax or phone Type:Fax/Tel (or E-Address). Press Menu/Set. For information on using an E-mail address, see Chapter 6 Internet Fax in the Network User's Guide. QUICK
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    4 Enter a number (up to 20 digits). Press Menu/Set. ■ If you want to enter a pause in the dialing sequence (for example, to access an outside line), press Redial/Pause as you are entering the digits. Each key press of Redial/Pause enters a 3.5 second pause when the number is dialed, and a dash
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    or Color Start). The machine can store 100 Speed FAX-1920CN). (For example, press 05.) Press Menu/Set. 3 Press or to select Type:Fax/Tel (or E-Address). Press Menu/Set. For information on using an E-mail address, see Chapter 6 Internet Fax in the Network User's Guide. 4 Enter the phone or fax
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    Changing One-Touch and Speed-Dial numbers If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to do one of the following: 1 Press 1 to change the stored number. 1.Change 2.
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    up a One-Touch key or a Speed-Dial location. Finally, you can have up to six small Groups, or you can assign up to 103 numbers (FAX-1920CN) or up to 107 numbers (MFC-3320CN) to one large Group. (See Storing Speed-Dial numbers on page 7-3 and Changing One-Touch and Speed-Dial
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    4 To include One-Touch or Speed-Dial numbers in the Group, enter them as if you were dialing. For example, for One-Touch key 02, press One-Touch key 02. For Speed-Dial location 09, press Search/Speed Dial, then press 09 on the dial pad. The LCD shows 02, #09. 5 Press Menu/Set to accept the numbers
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    them up on separate keys in any combination. You can even include manual dialing using the dial pad. The combined number will be dialed in dial '555-7000'. To temporarily change a number, you can substitute part of the number with manual dialing using the dial pad. For example, to change the number
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    , but need to send Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals. 1 If you have the FAX-1920CN, lift the handset. -OR- If you have the MFC-3320CN, lift the handset of the external
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    (voice) operation (FAX-1920CN only) You can use the machine to make voice telephone calls by dialing manually or by using Search be able to hear you unless you pick up the handset.) 3 To hang up, replace the handset. Hold (FAX-1920CN only) 1 Press Hook/Hold to put a call on Hold. 2 You can put down
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    is set to On automatically. If you bring the Paging or Fax Forwarding feature back to Off, Fax Storage stays on. Programming a Fax Forwarding number When Fax Forwarding is set to On, your machine stores the received fax in the memory. Then it dials the fax number you've programmed and forwards the
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    /Set. Do not include the area code if it is the same as that of your machine. For example, press 1 8 0 0 5 5 5 1 2 1 2 # #. 4 If your pager needs a PIN, enter the PIN, press #, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press 1 2 3 4 5 # Redial/Pause
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    Storage is set to On automatically. If you turn the Paging or Fax Forwarding feature back to Off, Fax Storage stays on. Backup Print If you've set Fax Storage to On, your machine automatically prints faxes as they are received into the memory. This is a safety feature in case the power goes off
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    you access the Remote Retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have ' ' cannot be changed.) Do not use the same digits that appear in your Fax Receive Code( 51) or Telephone Answer Code (# 51). (See Operation from extension
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    fax machine using touch tone. 2 When your machine answers, immediately enter your Remote Access Code (3 digits followed by ). 3 The machine signals if it has received fax messages: 1 long beep - Fax messages 2 long beep - Voice messages (FAX-1920CN only) 3 long beep - Fax & Voice messages (FAX
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    next 9 STOP Playing 93 Erase all ICM (FAX-1920CN Only) 94 Play and Record OGM in Memory (FAX-1920CN only) 1 Play 1 Msg Ctr OGM 2 F/T OGM 2 Record 1 Msg Ctr OGM 2 F/T OGM Operation details After a long beep, you can exit Remote Retrieval. After one long beep, the machine plays the ICM. Press 1 while
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    one long beep. If no, you will hear three short beeps. 97 Check the receiving status You can check whether your machine has (FAX-1920CN only) received any FAX or VOICE messages. If 1 Fax 2 Voice yes, you will hear one long beep. If no, you will hear three short beeps. 98 Change the Receive
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    Remote commands 98 Change Receive Mode (FAX-1920CN only) 1 Msg Ctr 2 Fax/Tel 3 Fax Only Operation details If you hear one long beep, you can change the Receive Mode. REMOTE FAX OPTIONS 8 - 8
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    pad to press 954. 4 Wait for the long beep, and then use the dial pad to enter the new number of the remote fax machine where you want your fax messages forwarded followed by ## (up to 20 digits). You cannot use and # as dial numbers. However, press # if you want to store a pause
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    (FAX-1920CN only) Message Center mode Message Center mode allows you to store up to 99 incoming voice messages that are a maximum of 3 minutes each in the memory. Voice messages are stored on a "first-come, first-served" basis. You can retrieve voice messages remotely. (See Setting Fax Storage
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    leave a message after the signal. If you wish to send a fax, please press 5 1, wait for fax tones, then press the Start button. 5 Replace the handset. The Message Center will play your OGM. 6 Press Stop the volume by pressing Volume 4 Press Stop/Exit. or . 9 - 2 MESSAGE CENTER (FAX-1920CN ONLY)
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    9-1.) MC:Msg Message indicator The light flashes when you have new messages waiting for your review. The LCD displays the total number of voice and fax messages stored in the Message Center memory. Voice:03 Fax:00 MESSAGE CENTER (FAX-1920CN ONLY) 9 - 3
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    /Record. After two seconds, the fax machine begins to play voice messages. 2 If the Fax Storage is set to On and Print Fax there are fax messages in memory, the LCD shows: 1.Yes 2.No 3 To print the faxes, press 1. -OR- Press 2 to exit without printing. 9 - 4 MESSAGE CENTER (FAX-1920CN ONLY)
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    To erase voice messages individually 1 Press Play/Record. The machine sounds a two-second beep and begins message playback. Each erasing Erase All Voice all voice messages (Voice), all document messages (Fax), or all voice and fax messages (Msg.). Press Menu/Set. 3 Press 1 to erase. -
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    Setting Maximum Time for incoming messages Your machine comes set to receive voice messages up to 30 seconds long. You can change this setting to 60, 120 or 180 2, 7, 3. 2 Use or to select Off (or On). 3.ICM Rec.Monitr Press Menu/Set. 3 Press Stop/Exit. 9 - 6 MESSAGE CENTER (FAX-1920CN ONLY)
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    Record Fax/Tel Outgoing Announcement (F/T OGM) This is the announcement played by your machine (not an external TAD) when someone calls and your machine is set to Fax/Tel receive need to review the steps for setting up the Fax/Tel receive mode, see Chapter 5. MESSAGE CENTER (FAX-1920CN ONLY) 9 - 7
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    10 Printing reports Machine settings and activity You need to set up the Transmission Verification the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful
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    want an extra report before it is due to print, you can print it without erasing the jobs from memory. If you select Every 50 Faxes, the machine will print the Journal when the machine has stored 50 jobs. PRINTING REPORTS 10 - 2
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    3.Fax Journal 4.Transmission 5.User Settings 6.Network Config Prints the Help List so you can see at-a-glance how to quickly program your machine. Lists your settings. Lists your Network settings. To print a report 1 For FAX-1920CN, press Ink/Reports key with Shift key, or press Menu/Set, 6. For
  • Brother International 1920CN | Users Manual - English - Page 134
    that (Copy) is illuminated in green. If it is not, press (Copy) to enter Copy mode. The default setting is Fax. You can change the number of seconds or minutes that the machine stays in Copy mode. (See Setting the Mode Timer (MFC-3320CN only) on page 4-5 or Setting the Mode Timer
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    while you are making copies, the LCD message will Out of Memory guide you through the next step. If the Out of Memory message appears, , you can turn off Fax Storage. (See Setting Fax Storage on page 8-3.) -OR- Print the faxes that are in the memory. (See Printing a fax from the memory on page
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    You can use different combinations. These settings are temporary, and the machine returns to its default settings 60 seconds after it finishes copying. If and Scan (Only for MFC Models) modes to 0 or 30 seconds, the machine returns to the default settings after the number of seconds that has been set
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    Quality You can select the copy quality. The default setting is Normal. Press Quality and or Normal Fast Best Recommended mode for ordinary printouts. Good copy quality with adequate copy speed. Fast copy speed and lowest ink consumption. Use FAST to save time (original to be proof-read, large
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    Options Use the Options key to set the following copy settings only for the next copy. Press Copy Options Menu Selections select Enlarge/Reduce Paper Type Paper Size Brightness Contrast Stack/Sort Page Layout No. of Copies Options Factory Setting Page select 50%/ 78%:LGL→ LTR/ 93% A4→ LTR/
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    Enlarge/Reduce You can select the following enlargement or reduction ratios. Custom allows you to enter a ratio from 25% to 400%. Press Options 100% 104%:EXE→LTR 186%:4" × 6"→LTR 200% Custom(25-400%) and or to select Enlarge/Reduce 93%:A4→LTR 78%:LGL→LTR 50% 1 Press (Copy) to illuminate
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    Paper Type You can change the paper type only for the next copy. Select the type of media that you are using to get the best print quality. 1 Press (Copy) to illuminate it in green. 2 Load your original. (See Load originals on page 2-1.) 3 Use the dial pad to enter the number of copies you want
  • Brother International 1920CN | Users Manual - English - Page 141
    Paper Size You can change the paper size setting only for the next copy. You can copy only on Letter, Legal, and Photo Card (4"(W)X6"(H)) paper. 1 Press (Copy) to illuminate it in green. 2 Load your original. (See Load originals on page 2-1.) 3 Use the dial pad to enter the number of copies you
  • Brother International 1920CN | Users Manual - English - Page 142
    Contrast You can adjust the copy contrast to help an image look sharper and more vivid. 1 Press (Copy) to illuminate it in green. 2 Load your original. (See Load originals on page 2-1.) 3 Use the dial pad to enter the number of copies you want (up to 99). 4 Press Options and or to select
  • Brother International 1920CN | Users Manual - English - Page 143
    or to select Page Layout. Press Menu/Set. 5 Press or to select 2 in 1, 4 in 1(P), 4 in 1(L), (or Off (1 in 1)). Press Menu/Set. For FAX-1920C, you cannot select 4 in 1 (P) and 4 in 1 (L). 6 Press Black Start or Color Start to scan the original. (P) means Portrait and (L) means Landscape
  • Brother International 1920CN | Users Manual - English - Page 144
    in the Paper Type setting, 2 in 1 and 4 in 1 copies are not available. 2 in 1 or 4 in 1 copies in color are not available with Multiple Copies. For FAX-1920C, 2 in 1 copies in color is not available. For FAX-1920C, 4 in 1 copies is not available. MAKING COPIES 11 - 11
  • Brother International 1920CN | Users Manual - English - Page 145
    Changing the default copy settings You can change the default copy settings. These settings will stay until you change them again. Copy Quality 1 Press Menu/Set, 3, 1. 2 Press or to select Normal, Best or Fast. Press Menu/Set. 3 Press Stop/Exit. 1.Quality Brightness 1 Press Menu/Set, 3,
  • Brother International 1920CN | Users Manual - English - Page 146
    Color Adjustment 1 Press Menu/Set, 3, 4. 2 Press or to select Red, Green or Blue. 4.Color Adjust Press Menu/Set. 3 Press to increase the color saturation. -OR- Press to decrease the color saturation. Press Menu/Set. 4 Return to Step 2 to select the next color. -OR- Press Stop/Exit.
  • Brother International 1920CN | Users Manual - English - Page 147
    either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of Deposit ■ Internal Revenue Stamps (canceled or uncanceled) ■ Selective Service or draft papers ■ Passports ■ United States/Canadian Postage Stamps (
  • Brother International 1920CN | Users Manual - English - Page 148
    Walk-Up PhotoCapture Center™ (MFC-3320CN only) Introduction Your Brother machine includes four media drives (slots) for use with popular Simultaneous operation is not available.) ■ IBM Microdrive™ is not compatible with the machine. ■ The machine can read up to 999 files in a media card. ■ Use only
  • Brother International 1920CN | Users Manual - English - Page 149
    started on page 12-3.) 2 Press PhotoCapture. If your digital camera supports DPOF printing, see DPOF printing on page 12-8. 3 Print the index shows thumbnails views of photos stored on your media card. Even if the machine is not connected to the computer, you can know the individual image number
  • Brother International 1920CN | Users Manual - English - Page 150
    Getting started There are separate slots on your machine, for a CompactFlash® card, a SmartMedia® card, Memory Stick® and SD Card. Use only Smart media cards with a 3.3v voltage rating. Firmly insert the card into the
  • Brother International 1920CN | Users Manual - English - Page 151
    reading or writing to the card (the PhotoCapture key is blinking). You will lose your data or damage the card. The machine can only read one Media card at a time so do not insert more than one card. The settings that you want to use with the
  • Brother International 1920CN | Users Manual - English - Page 152
    Printing the Index (Thumbnails) The PhotoCapture Center™ assigns numbers for images (such as No.1, No.2, No.3, and so on). It does not recognize any other numbers or file names that your digital camera or PC have used to identify the pictures. You can print a thumbnail page (Index page with 6 or 4
  • Brother International 1920CN | Users Manual - English - Page 153
    Printing images Before you can print an individual image, you have to know the image number. Print the Index first. (See Printing the Index (Thumbnails) on page 12-5.) 1 Make sure you inserted the media card. Press PhotoCapture. (See page 12-3.) 2 Press or to choose Print Images Print
  • Brother International 1920CN | Users Manual - English - Page 154
    Paper Type & Paper Size 5 Press or to select the type of paper you are using, (Letter Glossy, 4"X 6" Glossy, Letter Plain, Letter Inkjet or 4"X 6" Inkjet). Press Menu/Set. If you selected Letter, go to Step 6. If you selected another size, go to Step 7. -OR- To print without changing
  • Brother International 1920CN | Users Manual - English - Page 155
    it easier to print images from a digital camera. If your digital camera supports DPOF printing, you will be able to select on the Digital Camera display or Memory Stick® or SecureDigital) with DPOF information is put into your machine, you can print the selected image easily. 1 Insert your media
  • Brother International 1920CN | Users Manual - English - Page 156
    Changing the default settings You can adjust the Print Quality, Paper & Print Size, Brightness, Contrast, True2Life® and Cropping settings, that are shown in the chart. These settings will remain set until you change them again. Press Menu/Set, 4, followed by the number of the setting you want to
  • Brother International 1920CN | Users Manual - English - Page 157
    Brightness 1 Press Menu/Set, 4, 3. 2 Press to make a lighter print. -OR- Press to make a darker print. Press Menu/Set. 3 Press Stop/Exit. 3.Brightness Contrast You can choose the contrast setting. More Contrast will make an image look sharper and more vivid. 1 Press Menu/Set, 4, 4. 2
  • Brother International 1920CN | Users Manual - English - Page 158
    Color enhancement (True2Life®) You can turn on the color enhancement (True2Life®) feature to print more vivid images. 1 Press Menu/Set, 4, 5. 2 Press or to select On (or Off). 5.True2Life Press Menu/Set. If you select On, you can customize the White Balance, Sharpness or Color Density. 3
  • Brother International 1920CN | Users Manual - English - Page 159
    to improve a washed out or weak picture. Cropping If your photo is too long or wide to fit the available space on your selected layout, part of the image will be automatically cropped. The default setting is On. If you want to print whole image, turn this setting to Off. 1 Press
  • Brother International 1920CN | Users Manual - English - Page 160
    that is not supported. Using PhotoCapture Center™ from your PC You can access the media card that is in the media drive (slot) of the machine from your PC. See Using PhotoCapture Center™ from your PC. (See Using the PhotoCapture Center™ from your PC on page 7-1 in Software User's Guide on the CD
  • Brother International 1920CN | Users Manual - English - Page 161
    used in the United States only. (FAX-1920CN only) This equipment is hearing-aid early morning or late evening. This equipment complies with Part 68 of the FCC rules and the requirements adopted modular jack that is also compliant. See installation instructions for details. The REN is used to determine
  • Brother International 1920CN | Users Manual - English - Page 162
    service. If trouble is experienced with this equipment, for repair or warranty information, please contact Brother Customer Service. (See Brother If you are not able to solve a problem with your machine, call Brother Customer Service. (See Brother numbers on page i.) WARNING For protection against
  • Brother International 1920CN | Users Manual - English - Page 163
    Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the products Product Name: FAX-1920CN and MFC-3320CN comply with Part accordance with the instructions, may cause equipment off and on, the user is encouraged to try to
  • Brother International 1920CN | Users Manual - English - Page 164
    Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. Industry of energy-efficient office equipment. As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets the ENERGY STAR
  • Brother International 1920CN | Users Manual - English - Page 165
    all warnings and instructions marked on the product local power company. Use only the power cord supplied with this machine. 9 This product is equipped with a 3-wire grounded plug, insert the plug into the outlet, call your electrician to replace your obsolete outlet. Do not defeat the purpose of
  • Brother International 1920CN | Users Manual - English - Page 166
    not place anything in the path of received faxes. 13 Wait until pages have exited the machine before picking them up. 14 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric
  • Brother International 1920CN | Users Manual - English - Page 167
    is a trademark of International Business Machine Corporation. SmartMedia is a registered trademark manual has a Software License Agreement specific to its proprietary programs. All other brand and product names mentioned in this User's Guide, the Software User's Guide, and the Network User's Guide
  • Brother International 1920CN | Users Manual - English - Page 168
    panel cover or top cover is not closed completely. The other person or other person's fax machine stopped the call. ACTION Take out the ink cartridge and put it in again seating it properly. (See Replacing the ink cartridges on page 14-19.) See Using the automatic document feeder (ADF) on page
  • Brother International 1920CN | Users Manual - English - Page 169
    . (See Replacing the ink cartridges on page 14-19.) Insert Original The original was not inserted properly. See Load originals on page 2-1. Low Temperature The print heads are too cold. Allow the machine to warm up. Machine Error The machine has a mechanical problem. XX Call Brother Customer
  • Brother International 1920CN | Users Manual - English - Page 170
    is not programmed. Out of Memory (May occur when the machine's used as a printer) You can't store data in the memory. numbers on page 7-1 and Storing Speed-Dial numbers on page 7-3.) (Fax sending or copy operation in process) Press Stop/Exit and wait until TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 3
  • Brother International 1920CN | Users Manual - English - Page 171
    ADF that is not jammed. 2 Pull the jammed original out toward the front of the machine. 3 Press Stop/Exit. Original is jammed inside the back of the control panel. 1 toward the back of the machine. Control Panel Cover 4 Close the control panel cover. 14 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE
  • Brother International 1920CN | Users Manual - English - Page 172
    Remove the jammed paper depending on where it is jammed in the machine. Paper is jammed inside the front of the machine. 1 Pull the paper toward you. Paper is jammed in the paper tray 1 Remove any paper from the paper tray that is not jammed. Paper Tray TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 5
  • Brother International 1920CN | Users Manual - English - Page 173
    it while holding down the Paper Release Lever. Paper Release Lever Paper is jammed inside the paper tray 1 Pull the paper tray out of the machine. Paper Tray 14 - 6 TROUBLESHOOTING AND ROUTINE MAINTENANCE
  • Brother International 1920CN | Users Manual - English - Page 174
    you, and then lift the top cover toward the back. 2 Remove the jammed paper. If the jammed paper is under the Print Head, unplug the machine, and then you can move the Print Head to remove the paper. 3 Close top cover and the control panel cover. TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 7
  • Brother International 1920CN | Users Manual - English - Page 175
    the sending machine. Try receiving from another fax machine. If the problem continues, call Brother Customer Service at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or (514) 685-6464 (in Montreal). Received color fax prints only in black and white. Replace the color ink cartridges that are
  • Brother International 1920CN | Users Manual - English - Page 176
    voices or music on the line as a calling fax machine and respond with fax receiving tones. Deactivate the fax by pressing Stop/Exit. Try avoiding this problem by turning Easy Receive to Off. (See Easy Receive (FAX-1920CN only) on page 5-9) Sending a Fax Call to the machine. If you answered at the
  • Brother International 1920CN | Users Manual - English - Page 177
    User's Guide on the CD-ROM.) There are some dense lines. Check 'Reverse Order' in the Basic tab of the printer driver PC and you have loaded the Brother software, the PC will show 'MFC machine to a different port on your hub using a different cable. 14 - 10 TROUBLESHOOTING AND ROUTINE MAINTENANCE
  • Brother International 1920CN | Users Manual - English - Page 178
    machine will regularly clean the print head. You can start the cleaning process when needed. Clean the print head and ink cartridges machine will go back standby mode automatically. If you clean the print head at least five times and the print has not improved, call Brother your dealer for service
  • Brother International 1920CN | Users Manual - English - Page 179
    with a Black OK? 1.Yes 2.No problem. The LCD shows: Press 1 (Yes). The machine will start cleaning the colors. Start Cleaning? machine will start printing the Print Quality Check Sheet again and then return to STEP A. 8 If STEP A is OK, press 1 to proceed to STEP B. 14 - 12 TROUBLESHOOTING
  • Brother International 1920CN | Users Manual - English - Page 180
    . When an ink head nozzle is clogged the printed sample looks like this. After the ink head nozzle is cleaned, the horizontal lines are gone. TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 13
  • Brother International 1920CN | Users Manual - English - Page 181
    .) After replacing the ink cartridge, check it by printing another Print Quality Check Sheet. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call your Brother Customer Service. (See Brother numbers on
  • Brother International 1920CN | Users Manual - English - Page 182
    properly, you could void your warranty. Caution Do NOT unplug the machine after a print job until you hear the final click. 1 First, remove all the ink cartridges and attach the white shipping cover. (See Replacing the ink cartridges on page 14-19.) After attaching the white shipping cover, press
  • Brother International 1920CN | Users Manual - English - Page 183
    is a fax model, remove the handset and handset curled cord. If you are packing the machine for the Brother Exchange Service, keep these items and return only the machine. 7 Wrap the machine in the bag and place it in the original carton with the original packing material. 14 - 16 TROUBLESHOOTING AND
  • Brother International 1920CN | Users Manual - English - Page 184
    not pack the used ink cartridges in the carton. If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your "Exchange" machine. 9 Close the carton. TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 17
  • Brother International 1920CN | Users Manual - English - Page 185
    machine, and then open the control panel cover. Clean the flat white pressure bar and the glass strip below the bar with isopropyl alcohol on a lint-free cloth. White Bar Glass Strip Cleaning the machine printer platen WARNING ■ Be sure to unplug the machine your machine printer platen
  • Brother International 1920CN | Users Manual - English - Page 186
    is running out of ink, the machine will notify you with a message on the LCD. The LCD shows you which color cartridges are low or empty. Be sure to follow the LCD prompts so you replace the color cartridges in the appropriate order. When the ink cartridges are running low, you must use the
  • Brother International 1920CN | Users Manual - English - Page 187
    running low.) The machine will enter a cleaning cycle for approximately 3 minutes for each replaced cartridge. The LCD alternately shows Cleaning and Please Wait. When the machine completes the cleaning cycle, the LCD returns to Standby mode condition. 14 - 20 TROUBLESHOOTING AND ROUTINE MAINTENANCE
  • Brother International 1920CN | Users Manual - English - Page 188
    . Caution ■ DO NOT remove ink cartridges if you do not need to replace them. If you do so, it cartridges, check that the ink cartridges are installed properly. If you still cannot solve a problem with your machine, call Brother Customer Service. (See Brother numbers on page i.) TROUBLESHOOTING
  • Brother International 1920CN | Users Manual - English - Page 189
    the handset of an external phone. Automatic fax transmission (FAX-1920CN only) Sending a fax without picking up the handset of the machine or pressing Hook. Automatic Redial A feature that enables your machine to redial the last fax number after five minutes if the fax did not go through because the
  • Brother International 1920CN | Users Manual - English - Page 190
    that day. Distinctive Ring A subscriber service purchased from the telephone company that gives you another phone number on an existing phone line. The Brother machine uses the new number to simulate a dedicated fax line. Dual Access Your machine can scan outgoing faxes or scheduled jobs into memory
  • Brother International 1920CN | Users Manual - English - Page 191
    or press Hook so you can hear the receiving fax machine answer before you press Black Start or Color Start to begin transmission. Manual fax (FAX-1920CN only) When you lift the handset of the machine or press Hook so you can hear the receiving fax machine answer before you press Black Start or Color
  • Brother International 1920CN | Users Manual - English - Page 192
    resolution setting that uses varying shades of gray for the best representation of photographs. Polling The process of a fax machine calling another fax machine to retrieve waiting fax messages. Pulse A form of rotary dialing on a telephone line. Quick Dial List A listing of names and numbers stored
  • Brother International 1920CN | Users Manual - English - Page 193
    A form of dialing on the telephone line used for Touch Tone telephones. Transmission The process of sending faxes over the phone lines from your machine to the receiving fax machine. Transmission Verification Report A listing of each transmission, that shows its date, time and number. G - 5 GLOSSARY
  • Brother International 1920CN | Users Manual - English - Page 194
    True2Life® Adjusts the color in the image for better print quality by improving sharpness, white balance and color density. User Settings A printed report that shows the current settings of the machine. GLOSSARY G - 6
  • Brother International 1920CN | Users Manual - English - Page 195
    Humidity: 50% - 70% Paper: 20 lb Letter size 100 Sheets (20 lb) Ink Jet Piezo with 75 × 4 nozzles 16 characters × 1 line 120V AC 50/60Hz (FAX-1920CN) Minimum: Under 4 watts Standby: 10.5 Wh or less (25°C) Peak: 26 Wh or less (MFC-3320CN) Minimum: Standby: Peak: Under 4 watts 10.5 Wh or less
  • Brother International 1920CN | Users Manual - English - Page 196
    sheets of Letter plain paper (Face up print delivery to the output paper support) For inkjet (coated paper) and transparency, we recommend removing printed pages from the output paper support immediately after they exit the machine to avoid smudging. Legal paper cannot be stacked on the output paper
  • Brother International 1920CN | Users Manual - English - Page 197
    Letter paper) Does not include the time it takes to feed the paper. Based on Brother standard pattern. Fast mode Stacks or Sorts up to 99 pages 25% to 400% I/O card such as Compact LAN card and Compact Modem card are not supported.) SmartMedia® (3.3V) (Not available for use with ID) Memory Stick®
  • Brother International 1920CN | Users Manual - English - Page 198
    8.03 in. 256 levels Standard, Sequential: (Black only) Automatic/Light/Dark (manual setting) • Horizontal 203 dot/inch • Vertical Standard - 98 line/inch (Black) (FAX-1920CN) Up to 480*1/400*2 pages (MFC-3320CN) Up to 480*1/350*2 pages (FAX-1920CN) *1 "Pages" refers to the "Brother Standard
  • Brother International 1920CN | Users Manual - English - Page 199
    to 600 × 1,200 dpi (optical) * Maximum 1200 x 1200 dpi scanning with Windows® XP (resolution up to 2400 x 2400 dpi can be selected by using the Brother scanner utility) Color: up to 9 sec. Mono: up to 4 sec. (* Letter size in 100 × 100 dpi) ADF Width: 3.5" to 8.5" ADF Height: 5" to 14" 8.26 in
  • Brother International 1920CN | Users Manual - English - Page 200
    Printer For FAX-1920CN, you can download the Brother Printer Driver and PC Fax Driver from the Brother Solutions Center. Visit us at: http://solutions.brother.com Printer Driver Resolution Windows® 98/98SE/Me/2000 Professional and XP driver supporting Brother Native Compression mode and bi-
  • Brother International 1920CN | Users Manual - English - Page 201
    MB Mac OS® X 10.1/10.2.1 or greater (Printing*5, Scanning*2*4, PC-FAX Send and Remote Setup*6 Only) 128 MB 160 MB NOTE: All drivers, go to the Brother Solutions Center at http://solutions.brother.com/ *1 Application Software is different for Windows® and Macintosh® *2 Scanning is supported
  • Brother International 1920CN | Users Manual - English - Page 202
    Consumable items Ink Service Life of Ink Cartridge Black and 3 individual color ink cartridges separate from the print heads. Approximately 500 page/Black cartridge at 5% coverage Approximately 400 page/Color cartridge at 5% coverage with 600 x 150 dpi resolution (Fast). These numbers are based on
  • Brother International 1920CN | Users Manual - English - Page 203
    machine to a network for Network Printing, Network Scanning and Internet Fax. Also included is Brother BRAdmin Professional Network Management software. Support , FTP Internet Fax-T37 Simple Mode SMTP/POP3 E-mail Services are required for Internet Fax. * Network Printing and PC-FAX are available for
  • Brother International 1920CN | Users Manual - English - Page 204
    redial 6-8 transmission 6-4 B Broadcasting 6-12 setting up Groups for ........7-5 Brother accessories and supplies .....ii Brother numbers i Customer Service i fax back system ii Frequently Asked Questions (FAQs i product support i test sheet, sending 1-2 Warranties iii, iv, vi C Caller
  • Brother International 1920CN | Users Manual - English - Page 205
    D Date and Time 4-1 Delayed Batch Transmission 6-16 Delayed Fax 6-14 Dialing a pause 7-8 access codes and credit card numbers 7-7 automatic fax redial ......... 6-8 Groups 6-12 manual 6-1 One-Touch 6-2 Search 6-3 Speed-Dial 6-2 Distinctive Ring 5-14 setting ring pattern ......... 5-16
  • Brother International 1920CN | Users Manual - English - Page 206
    7-9 I Ink cartridges checking ink volume ..... 14-14 replacing 14-19 Ink Dot Counter 14-19 J Jacks convert to RJ11 jack triplex adapter 1-13 EXT external telephone .......1-10 TAD (answering machine 1-10 L LCD (liquid crystal display 3-1, 3-2 M Maintenance, routine .......14-18 Manual dialing
  • Brother International 1920CN | Users Manual - English - Page 207
    2-6 difficulties 14-8 drivers S-6 fax from memory 5-10 Fax Only 5-1, 5-3 Fax/Tel 5-1, 5-3 Manual 5-1, 5-3 Redial/Pause 6-8 Reducing copies 11-6 incoming faxes 5-10 Remote Retrieval 8-5 access code 8-4, 8-5 commands 8-6 getting your faxes 8-9 Reports 10-1 Caller ID List 5-19 Fax
  • Brother International 1920CN | Users Manual - English - Page 208
    fax 6-8 Ring Delay 5-5 S Safety Instructions .......vii, 13-5 Setup Date and Time 4-1 Station ID (fax header) entering text 4-2 Shipping the machine characters 4-4 Toll Saver 5-6 Tone signals on Pulse line ..... 7-8 Troubleshooting 14-1 checking ink volume ..... 14-14 error messages on LCD ...
  • Brother International 1920CN | Users Manual - English - Page 209
    REMOTE RETRIEVAL ACCESS CARD Using Remote Access Code 1 Dial your fax number from a telephone or fax machine using touch tone. 2 When your machine answers, immediately enter your Remote Access Code (3 digits followed by ). 3 Your machine signals the kinds of messages it received: 1 long beep
  • Brother International 1920CN | Users Manual - English - Page 210
    Number, press 4. Enter the new fax number where you want your fax messages forwarded followed by . Turn Fax Storage On, press 6. Turn Fax Storage Off, press 7. RETRIEVE A FAX Press 9 6 then to Retrieve all faxes, press 2, then enter the number of remote fax machine followed by . After the beep
  • Brother International 1920CN | Users Manual - English - Page 211
    it handy will help you derive the full benefit of your machine's Paging, Fax Forwarding, and Remote Retrieval features. REMOTE RETRIEVAL ACCESS CARD (FAX-1920CN ONLY) R - 3 Changing Remote Access Code "When you are at the machine:" 1 Press Menu/Set, 2, 5, 3. 2 Enter a three-digit number from 000 to
  • Brother International 1920CN | Users Manual - English - Page 212
    REMOTE RETRIEVAL ACCESS CARD Using Remote Access Code 1 Dial your fax number from a telephone or fax machine using touch tone. 2 When your machine answers, immediately enter your Remote Access Code (3 digits followed by ). 3 Your fax machine signals the kinds of messages it received: 1 long beep
  • Brother International 1920CN | Users Manual - English - Page 213
    EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface
  • Brother International 1920CN | Users Manual - English - Page 214
    Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and CANADA only. We cannot recommend using them overseas because it may violate the Telecommunications Regulations
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USER’S GUIDE
®
MFC-
3320
CN
FAX
-
1920
CN