Brother International 206627 User Manual

Brother International 206627 Manual

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  • Brother International 206627 | User Manual - Page 1
    User's Guide PJ-522 and PJ-523 Mobile Printer l Before using this printer, be sure to read this User's Guide. l We suggest that you keep this manual in a handy place for future reference.
  • Brother International 206627 | User Manual - Page 2
    -KV PJ523-BTKV Before using the printer, be sure to read this User's Guide. We suggest that you keep this manual in a handy place for future reference any use of such marks by Brother Industries, Ltd. under license. Brother is a registered trademark of Brother Industries, Ltd. All other software
  • Brother International 206627 | User Manual - Page 3
    (Optional 3 Using the Operation Panel 4 Main Switch Functions 4 Indicator Lights 5 Chapter 2 - Using the Printer 6 Printing Solutions 6 Driver Installation 7 CD Install...7 Manual Install 8 Accessing Advanced Software Settings 8 Text Mode...8 Density Modes 9 2-ply Mode...9 Form Feed Modes
  • Brother International 206627 | User Manual - Page 4
    the Platen Roller 47 Cleaning the Printer's Exterior 49 Chapter 5 - Reference 51 Indicator Lights...51 Indicator Light Table 51 Indicator Light Warnings 52 Self-Test Feature 54 Chapter 6 - Troubleshooting 55 Overview...55 Paper Problems...56 Printed Image Problems 56 Pages Don't Print 59
  • Brother International 206627 | User Manual - Page 5
    , you can either purchase a plug adapter locally or contact your local reseller or Brother for assistance in acquiring a proper cord set. Battery Recycling Information This printer can run on an optional rechargeable Nickel-Metal Hydride (NiMH) battery. The battery is recyclable. At the end of
  • Brother International 206627 | User Manual - Page 6
    on the NiMH Battery pack supplied for the PocketJet 3/3 Plus printers indicates that Brother is voluntarily participating in an industry program to collect and recycle these battery packs at the end of their useful life, when taken out of service within the United States. The RBRC program provides
  • Brother International 206627 | User Manual - Page 7
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    ONOFF POWER DATA BATTER Y AC Cable AC Adapter Print Head Cleaning Cloth Printer Qui® ck Reference Card ® Quick Reference Card Thermal Paper (100 Sheets) Printer CIDnstva.l1la.0tion ©2009 Brother Mobile Solutions, Inc. Made in USA ConfiUgsuD ePraore'trstivuoSigM cnpFuEaeraeU nnesnD
  • Brother International 206627 | User Manual - Page 13
    power outlet to run it on AC power or to charge the battery (See "Charging the Battery", page 39). 1. Connect the AC adapter to the printer as shown in Figure 2. 2. Connect the AC power cord to the AC adapter. 3. Plug the AC power cord into a nearby AC power outlet (100~240
  • Brother International 206627 | User Manual - Page 14
    as options. See Chapter 8.) 2. Connect the power cord to the PocketJet. 3. Turn on the vehicle power, and then turn on the PocketJet. Figure 3. Connecting the printer to DC power Page 3
  • Brother International 206627 | User Manual - Page 15
    main switch to feed (or eject) paper. Manual form feeds cannot be performed for five seconds after the printer has received any data in order to assure the main switch twice quickly (same as when in normal operating mode). Service Mode: After powering the unit on, press and hold for 2 seconds until
  • Brother International 206627 | User Manual - Page 16
    more detail in Chapter 5. Some of the more common indications follow: • POWER light is steady green: The printer is operating on external power. • POWER light is red or orange: The printer is operating on battery power. Color and blink/solid indicates approximate charge remaining. • POWER light is
  • Brother International 206627 | User Manual - Page 17
    • Mac OS systems • Linux systems For most printer applications, your printer requires driver software to communicate with your computer. A CD with drivers and installation information is provided with your PocketJet. The supplied CD and the Brother Mobile Solutions website both list driver version
  • Brother International 206627 | User Manual - Page 18
    "New Hardware Wizard", disconnect the printer, and begin the driver installation to the host computer instructions before installing the PocketJet you wish to install. 4. Follow all on-screen instructions to install the software. Your Windows operating system will printer. Note: If the automatic
  • Brother International 206627 | User Manual - Page 19
    to your printer. 6. Follow the on-screen instructions. Be sure to select the appropriate communication interface during installation, since this will provide helpful hints. If the installation does not proceed as explained above, contact Brother Mobile Solutions Technical Support, (1-800-543
  • Brother International 206627 | User Manual - Page 20
    or the settings may be temporarily changed using the "Print Setup" from your application. As above, "Brother PJ-522" should be changed to match your printer model ("Brother PJ-523", Brother PJ-522-BT", or "Brother PJ-523-BT"). Density Modes You can set the print density to your preference from zero
  • Brother International 206627 | User Manual - Page 21
    document. For example, 200 lines equal 1 inch. On a PocketJet 3, this allows paper advancement from the print head area inside the printer to a position outside the printer. This provides for a "tear-off" position from a continuous roll feed that will include the entire printed image. 3. The Paper
  • Brother International 206627 | User Manual - Page 22
    / 2000 Professional driver. Select "Roll Paper Pause" for Windows XP / 2000 Professional for Paper Source on the "Paper" tab within the printer properties control panel. This setting causes a dialog to be displayed before EVERY printed page, including the first one. Perforated Roll Paper 1. Select
  • Brother International 206627 | User Manual - Page 23
    Roll Paper Pause" feature is not available in Vista. 2) This system supports both 32-bit and 64-bit Vista. Windows XP / 2000 Professional Letter, Legal, A4, and Custom). 2) Using Custom Forms a. Select Start:Settings:Printers: select Server Properties. b. On the Forms Page, create a form for use
  • Brother International 206627 | User Manual - Page 24
    Cable CAUTION: Install the driver software before connecting the printer to the computer via the USB cable. 1. Install the printer driver. See page 7. 2. Make sure your printer is off before installing the interface cable. 3. Insert the printer end of the cable into the interface connector on the
  • Brother International 206627 | User Manual - Page 25
    Utility that accompanies your PocketJet3 Bluetooth printer to set the printer's PIN password. See information on PIN setting in "Bluetooth Menu", page 19. NOTE: The default PIN code is "default". 3. Connect to the printer according to the instructions supplied with your Bluetooth equipped host
  • Brother International 206627 | User Manual - Page 26
    an AC power outlet, or have the DC adapter plugged in. 2. Turn the printer on by pressing the main switch once quickly. The POWER indicator lights up. See Figure 8. Figure 8. Turning the printer ON 3. Insert a sheet of Brother Genuine Thermal Paper into the paper input slot. Place the print side of
  • Brother International 206627 | User Manual - Page 27
    receiving data from your computer. NOTE: If you have inserted paper into the input slot and the green DATA light stays on (without blinking), the printer has received insufficient data to print an entire page. Press and hold the green Power button to eject the remainder of the page. Turning the
  • Brother International 206627 | User Manual - Page 28
    by Brother, only the following five options should be configured from the configuration utility: § Auto- On § Auto- Off § Pre-feed For Bluetooth Printers: § Install Configuration Utility" Button. You must follow the onscreen instructions to complete the installation (See "Driver Installation", page
  • Brother International 206627 | User Manual - Page 29
    appear as follows: Figure 5. Configuration Utility Then you may choose the appropriate PocketJet printer using either the 'File' pull- down, or the 'Printer' selector. The display above shows the parameters for the printers as default. These parameters may be different in other countries or may have
  • Brother International 206627 | User Manual - Page 30
    using the Export feature. NOTE: You must then Save Config to set the printer to this configuration. • Export - Save a configuration to a file. • Select Printer - Displays the currently available print queues for your printer, along with the port name, to make it easier to select the proper
  • Brother International 206627 | User Manual - Page 31
    to only a host that has the correct PIN code. Setting a new Local Name allows identification of this particular printer where multiple printers are available and discoverable. Both the PIN code and the Local Name must use alphanumeric characters (A-Z, a-z, 09) only. The Local Name can contain
  • Brother International 206627 | User Manual - Page 32
    You may enter from 1 to 16 alphanumeric characters for your PIN code. Click on the "Save PIN" button to transmit your PIN code to the printer. CAUTION: For security purposes, the Bluetooth PIN code cannot be programmed using the Bluetooth port. Please use the USB cable or IRDA port to program
  • Brother International 206627 | User Manual - Page 33
    Selections) Note: These configuration options are in most cases relevant only where the host computer will be sending simple text data to the printer and does not have a Brother-supplied driver available. The options which are common to all operating systems include Auto-On, Auto-Off, and Pre-feed
  • Brother International 206627 | User Manual - Page 34
    bit-mapped graphics as opposed to text. What you see printed is exactly what you see on your computer screen. In Text Mode, the Printers will print only the characters contained in the resident character set. For the PocketJet 3 and PocketJet 3 Plus, this character set is the Epson® ESC/P emulation
  • Brother International 206627 | User Manual - Page 35
    the end of each document. The page may be manually advanced using the Main Switch. Auto-On: When external power is applied to the printer, there are three possible actions that the printer may take. If Auto-On is set to 'Disabled', the printer will place itself in a "sleep" state where minimal power
  • Brother International 206627 | User Manual - Page 36
    in certain mobile installations where access to the Main Switch is difficult or unavailable. If Auto-On is set to 'Enabled-No Main Switch', the printer will power up as soon as an external power source is connected, and furthermore, the Main Switch cannot be used to turn the
  • Brother International 206627 | User Manual - Page 37
    move back to the left margin position. In most cases, these are sent at the ends of lines to position the printer for the next line of text. Some host computers send one or the other of these, and some send both, each hoping to move to
  • Brother International 206627 | User Manual - Page 38
    of lines that would equal at least one inch of print because this is the minimum length of paper that will feed properly through the printer. For example, if your current 'Text Line Spacing' is set to 6 lines per inch, you must specify at least '6' lines of form length. The maximum
  • Brother International 206627 | User Manual - Page 39
    Bottom Margin: This setting will modify the bottom margin when 'Page Size' is set to 'Custom'. 'Lines' allow you to set a bottom margin equal to the height of a specific number of text lines. The actual space that is left depends upon the current setting of the 'Text Line Spacing' setting. For
  • Brother International 206627 | User Manual - Page 40
    Left Margin: This setting can modify the left margin when the 'Custom' 'Page Size' is selected. You may choose to avoid any changes by selecting 'Use Paper Size' which will assume you wish to use the full 8" available print width. You may also choose to set a number of columns of unprinted left
  • Brother International 206627 | User Manual - Page 41
    Right Margin: This setting can modify the right margin when the 'Custom' 'Page Size' is selected. You may choose to avoid any changes by selecting 'Use Paper Size' which will assume you wish to use the full 8" available print width. You may also choose to set a number of columns of unprinted right
  • Brother International 206627 | User Manual - Page 42
    The value supplied here will, as noted above, affect the actual width of margin settings. Extended Characters: This command determines what the printer's ESC/P® emulation does when ASCII characters with values of between 128 and 255 are received. Either the graphics characters or italic versions of
  • Brother International 206627 | User Manual - Page 43
    Character Set Map: This menu allows you to select the use of special characters appropriate for one of the languages selected. See Appendix I for a chart of the special characters available. Page 32
  • Brother International 206627 | User Manual - Page 44
    configuration and image quality verification graphics. See illustration below. Note that the information in the page header can be helpful in problem solving (printer model, Bluetooth options, FIrmware version). Note also that this page can be printed from the Configuration Utility as well as from
  • Brother International 206627 | User Manual - Page 45
    Page 34
  • Brother International 206627 | User Manual - Page 46
    in "Cleaning Mode". Refer to that maintenance procedure in this manual for further instructions. Factory Reset: Clicking on this button will return the printer to its original factory settings for fonts and configuration. The configuration data from the file "PJ3Factory.cfg" or "PJ3PlusFactory
  • Brother International 206627 | User Manual - Page 47
    Installing the Battery (Optional) 1. Open the printer's battery cover by pressing the cover latch. Push the cover away push the battery connector into the terminal on the inside of the printer's battery compartment. See Figure 11. Figure 11. Pushing the battery connector into the terminal Page 36
  • Brother International 206627 | User Manual - Page 48
    4. Grasp the battery removal ribbon, which is attached to the inside of the battery compartment. See Figure 12. NOTE: If you forget to hold on to the ribbon, you may accidentally insert the battery on top of it. Then you won't be able to remove the battery by pulling the ribbon. Figure 12. Placing
  • Brother International 206627 | User Manual - Page 49
    Removing the Battery 1. Open the printer's battery cover by pressing the cover latch. Swing the cover open and remove it. 2. Remove the battery from the compartment. 4. Gently pull the battery connector from the terminal inside the printer. Figure 13. Instructions for removing the battery Page 38
  • Brother International 206627 | User Manual - Page 50
    the Battery NOTE: Batteries are shipped from the factory uncharged. Brother recommends that a complete charging cycle (following steps 1 through 3 below) be completed before using the battery for the first time. 1. Make sure the printer is connected to an AC power outlet with the AC adapter
  • Brother International 206627 | User Manual - Page 51
    Tips on Using the Battery Darker prints discharge the battery faster than lighter prints do. Use the density adjustment from the driver dialog on your computer or use the Configuration Utility to adjust lightness and darkness. See "Accessing Advanced Software Features" on page 8. Page 40
  • Brother International 206627 | User Manual - Page 52
    is parallel to the feed roller. 2. Press the paper gently into the printer's input slot until the roller pulls it into the starting position, then let . Pull the paper out, close the cover, and reinsert paper. • If the printer does start to print, wait for the page to be printed and then reprint that
  • Brother International 206627 | User Manual - Page 53
    ", page 10 and "Perforated Roll Paper", page 11. Use Brother Genuine Thermal paper Brother Genuine Thermal Paper has been designed and tested for optimal print quality, maximal reliability, and long printer life. Usage and Handling Instructions • When loading paper, make sure the smooth, coated side
  • Brother International 206627 | User Manual - Page 54
    you hold the switch down. This can be repeated as many times as necessary. If this does not move the jammed paper out of the printer, use Method 2 below. Note: This method can also be used to finely position a sheet of paper for printing, for instance on a pre-printed form. Method
  • Brother International 206627 | User Manual - Page 55
    2. Gently pull the paper out of the printer. Pulling in either direction is acceptable. See Figure 16. Figure 16. Pulling jammed paper out of the printer 3. Close the release cover. 4. Reinsert a new sheet of paper in the printer and restart the job. Page 44
  • Brother International 206627 | User Manual - Page 56
    NOTE: Defective or wrinkled paper can also cause broken or light characters. If the problem does not go away after you clean the print head, try a different sheet of paper or a higher density setting. 1. Make sure the printer is powered on without paper loaded. NOTE: If paper is loaded and detected
  • Brother International 206627 | User Manual - Page 57
    than the cleaning cloth. The cleaning cloth is for head and roller cleaning only. Do not use it to clean any other part of the printer. Don't throw the cleaning cloth away after you clean the print head. It should last for the life of the
  • Brother International 206627 | User Manual - Page 58
    executed instead. 2. Press the main switch for about two seconds. The "Data" LED will illuminate red. 3. Insert the black cleaning cloth that came with the printer into the printer's paper input slot with the rough black side, which contains the cleaning material, towards the front of the
  • Brother International 206627 | User Manual - Page 59
    cleaning cloth. The cleaning cloth is for head cleaning and platen roller cleaning only. Do not use it to clean any other part of the printer. Don't throw the cleaning cloth away after you clean the platen roller. It should last for the life of the
  • Brother International 206627 | User Manual - Page 60
    's Exterior Should the outside of the printer become dirty, clean it using a dry cloth. NOTE: Avoid saturating the cloth. Do not allow water to get inside the printer. Avoid the use of benzene, alcohol, paint thinner, or cleaners that are abrasive, alkaline, or acidic. Such cleaners may damage
  • Brother International 206627 | User Manual - Page 61
    Notes: Page 50
  • Brother International 206627 | User Manual - Page 62
    , > 13.1 Volts Battery in use, > 10.0 Volts Battery in use, > 6.6 Volts Battery is discharging Battery is charging Printer is receiving data Unprinted data remains in buffer Printer is receiving flash upgrade Printer is in "service" mode Page 51
  • Brother International 206627 | User Manual - Page 63
    -Out when charging Low Thermal Head temperature High Thermal Head temperature Data Receive Error Indicator Light Warnings The POWER indicator light does not light The printer is receiving no power. If you are using the AC adapter, make sure it is connected properly. See page 2, "Connecting to an AC
  • Brother International 206627 | User Manual - Page 64
    in a warmer environment. If this condition occurs in relatively warm environment (for example, at room temperature), the printer should be returned for service. High Thermal Head Temperature The temperature of the thermal head is too high. If allowed to become even hotter, the thermal head would
  • Brother International 206627 | User Manual - Page 65
    and idle, and paper must not be loaded in the printer. 2. Press the main switch for two seconds and release to place the printer in "Service Mode". The DATA light will illuminate red. 3. Insert a piece of Brother Genuine Thermal paper in the printer. The test page will print automatically. After the
  • Brother International 206627 | User Manual - Page 66
    driver as explained in Chapter 2, "Using the Printer". Look through the troubleshooting tips in this chapter for help correcting the problem. If none of these suggestions works: - If you are in the U.S., call Brother Technical Support at 1-800-543-6144 (extension 1601) from 8 AM to 5:00 PM Mountain
  • Brother International 206627 | User Manual - Page 67
    only. Heavy paper may not feed through the printer. If the release cover is closed and you are using Brother Genuine Thermal paper, the printer may have a damaged drive system. Call Technical Support at 1-800-543-6144, ext. 1601. Printed Image Problems The printed image is out of alignment Make
  • Brother International 206627 | User Manual - Page 68
    4, "Maintaining the Printer". Make sure the paper is not wrinkled prior to inserting it. Also, make sure you are using Brother Genuine Thermal paper problem, the print head may need maintenance. Call technical support. All pages have a white vertical line Clean the print head. Follow the instructions
  • Brother International 206627 | User Manual - Page 69
    light will remain lit green to indicate that data is still in the printer after the page has completed printing. The side margins are incorrect Check the original font was in error. The print contains random dots Check the printer driver to make sure it is set correctly. Check the interface cable to
  • Brother International 206627 | User Manual - Page 70
    should proceed. - An ASCII text application has not finished a text line with a CR/LF or form feed, and the printer does not know the line is complete. Printing another page or manually form feeding using the main switch may finish the page correctly. The application should be sending data to the
  • Brother International 206627 | User Manual - Page 71
    Optional) 2 types (Cigarette Plug or Wired type) USB Ver.2.0 (Full Speed) (A - mini-B=Printer, Peripheral) Ver.1.0 (IrCOMM and IrOBEX) V. 2.0 Class 2, Serial Port Profile Supported Software Printer font size Printer font face Barcode generation 10 cpi, 12 cpi, 15 cpi and Proportional sizes. Serif
  • Brother International 206627 | User Manual - Page 72
    Operating System environment REGULATORY EMI Safety (Power Supply) Windows 2000 Professional / XP / Windows Vista (USB, Bluetooth, IrDA), others FCC Class B EN50024:1998 EN61000-3-2 EN61000-3-3 CE EN60950 ERL (European UL Testing) to UL1950 See Declarations of Conformity for additional details.
  • Brother International 206627 | User Manual - Page 73
    For PocketJet 3 units sold in the U.S.A., the following decliaration of conformity applies: Page 62
  • Brother International 206627 | User Manual - Page 74
    For PocketJet 3 Plus units sold in the U.S.S., the following declaration of conformity applies: Page 63
  • Brother International 206627 | User Manual - Page 75
    For PocketJet 3 Bluetooth units sold in the U.S.A., the following declaration of conformity applies: Page 64
  • Brother International 206627 | User Manual - Page 76
    For PocvketJet 3 Plus Bluetooth units sold in the U.S.A., the following declaration of conformity applies: Page 65
  • Brother International 206627 | User Manual - Page 77
    and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there B limits of FCC rules. Any changes or modifications not expressly approved by Brother could void the user's authority to operate this equipment. You may purchase
  • Brother International 206627 | User Manual - Page 78
    Canadian Regulations This digital device does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Cet appariel numérique respecte les limites de bruit radioélectrique applicables
  • Brother International 206627 | User Manual - Page 79
    Ordering Information You can order the following supplies, and accessories for your printer. Consumables • Cut sheet Brother Genuine Thermal Paper (100-sheet boxes): - Letter size - Legal size - A4 size • Rolls of Brother Genuine Thermal Paper (100 ft.): - Letter width - A4 width - Perforated paper
  • Brother International 206627 | User Manual - Page 80
    • If you are in the U.S., call Brother at 1-800-543-6144 from 7 a.m. to 4 p.m. Mountain Time, Monday through Friday, and ask for Mobility Products Sales. • If you are outside the U.S., contact the dealer where you purchased your printer for information about ordering supplies, accessories and
  • Brother International 206627 | User Manual - Page 81
    Appendix I - Character Set Tables Extended Graphics Character Table MSB> 0 1 2 3 4 5 6 7 8 9 A B C D E F LSB 0 0@P` p 1 !1AQa q 2 "2BRb r 3 #3CSc s 4 $4DTd t 5 %5EUe u 6 &6FVf våûa 7 '7GWg wçùo 8 (8HXh x 9 )9IYi y A *:JZj z B +;K[k C ,
  • Brother International 206627 | User Manual - Page 82
    Fax: 303-460-1628 E-mail: [email protected] Internet: www.brothermobilesolutions.com Technical Support In US: 1-800-543-6144, ext. 1601 8 a.m. to 5 p.m. Mountain Time, M-F Outside US: Contact your local reseller or any of the Authorized Service Centers Ordering Supplies, Accessories or Replacement
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User’s Guide
PJ-522 and PJ-523
Mobile Printer
l
Before using this printer, be sure to read this User’s Guide.
l
We suggest that you keep this manual in a handy place
for future reference.