Brother International HL 1030 User Guide

Brother International HL 1030 - B/W Laser Printer Manual

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  • Brother International HL 1030 | User Guide - Page 1
    Brother Laser Printer HL-1030/1240/1250 User's Guide Please read this manual thoroughly before using the printer. You can print or view this manual from the CD-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all times.
  • Brother International HL 1030 | User Guide - Page 2
    options are available 1-7 Place the printer 1-8 Power Supply 1-8 Environment 1-8 System Requirements for the Brother Printing Solution for Windows 1-9 What kind of paper can I use 1-10 How to load paper into the Paper Cassette 1-15 How to load a sheet of paper manually 1-18 How to print on
  • Brother International HL 1030 | User Guide - Page 3
    is the Brother print server (NC-2010p) ........ 2-10 Features 2-10 How to add extra Memory (For HL-1250 Only) ... 2-11 How to install additional SIMM memory 2-12 CHAPTER 3 MAINTENANCE How to replace the Toner Cartridge 3-3 How to replace the Drum Unit 3-9 How to clean the printer 3-14 Cleaning
  • Brother International HL 1030 | User Guide - Page 4
    TABLE OF CONTENTS CHAPTER 4 TROUBLESHOOTING Identifying your problem 4-1 Control Panel Indications 4-2 Operator calls and how to clear them 4-2 Service call indications 4-4 Error messages in the Status Monitor 4-6 Error message printouts 4-8 Paper Handling 4-10 PAPER JAMS and how to clear
  • Brother International HL 1030 | User Guide - Page 5
    -1240/1250 Only A-8 HL-1240 A-8 Bitmapped Fonts A-8 HL-1250 A-8 Bitmapped Fonts A-8 Scalable Fonts A-9 Symbol Sets / Character Sets (HL-1240/1250 Only A-10 OCR Symbol Sets (HL-1250 Only A-10 HP LaserJet IIP Mode (HL-1240 A-10 HP LaserJet 6P Mode (HL-1250 A-10 EPSON Mode (HL-1250 Only A-11
  • Brother International HL 1030 | User Guide - Page 6
    The following conventions are used in this User's Guide: Warning Indicates warnings that must be observed to prevent possible personal injury. ! Caution Indicates cautions that must be observed to use the printer properly or prevent damage to the printer.  Note Indicates notes and useful tips to
  • Brother International HL 1030 | User Guide - Page 7
    is recommended that you save and use the original packaging. The Printer should also be adequately insured with the carrier. ! Caution When shipping the Printer, the DRUM UNIT assembly including the TONER CARTRIDGE must be removed from the Printer and placed in the plastic bag. Failure to remove the
  • Brother International HL 1030 | User Guide - Page 8
    USA Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 In CANADA Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 BBS For downloading drivers from our Bulletin Board Service, call
  • Brother International HL 1030 | User Guide - Page 9
    in the carton Components When you unpack the printer, check to see that you have all of the following parts: Drum unit assembly (with toner cartridge included) AC power cord Printer CD-ROM Documents Floppy disk Fig. 1-1 Components in the Printer Carton Components may differ from one country
  • Brother International HL 1030 | User Guide - Page 10
    Face down output tray Front cover Manual feed paper guides Fig. 1-2 Front View Rear cover Modular jack for lower tray unit Power switch AC power inlet Parallel Interface connector USB (Universal Serial Bus Interface) connector (HL-12401250 Only) Fig. 1-3 HL-1030/1240 Rear View 1-2 Power switch
  • Brother International HL 1030 | User Guide - Page 11
    and User-Friendly Operation for Windows® The dedicated printer drivers for Microsoft® Windows® 95/98, Windows 3.1 and Windows NT 4.0 are available on the CD-ROM supplied with your printer. You can easily install them into your Windows system using our installer program. The driver supports our
  • Brother International HL 1030 | User Guide - Page 12
    Printer Emulation Support (For HL-1240/1250 Only) These printers support the following popular printer emulation modes. The HL-1240 supports HP LaserJet IIP (PCL4). The HL-1250 supports HP LaserJet 6P (PCL6), Epson FX-850 and IBM Proprinter XL. When you use DOS application software or Windows
  • Brother International HL 1030 | User Guide - Page 13
    CHAPTER 1 ABOUT THIS PRINTER t USB Interface (For Windows 98, iMac and Power Macintosh G3 with USB users Only) (For HL-1240/1250 Only) This printer can be connected using the USB (Universal Serial Bus) Interface to a PC which has a USB interface. Drivers to allow you to use the USB port are provided
  • Brother International HL 1030 | User Guide - Page 14
    from two economy modes-25% toner saving and 50% toner saving-through the Windows printer driver supplied with your printer. Sleep Mode (Power Save Mode) When the printer is not used for a certain period of time, sleep mode automatically reduces power consumption. The HL-1030/1240 consumes less than
  • Brother International HL 1030 | User Guide - Page 15
    NC-2010p) An optional Network print server Brother NC-2010p is available, which allows your printer to be connected to your Network via the parallel interface. See "What is the Brother print server (NC-2010p)" in Chapter 2  Lower Tray Unit (LT-400) (HL-1250 Only) A lower tray unit expands the
  • Brother International HL 1030 | User Guide - Page 16
    a blind or a heavy curtain to protect the printer from direct sunlight when the printer is unavoidably set up near a window. • Do not place the printer near devices that contain magnets or generate magnetic fields. • Do not subject the printer to strong physical shocks or vibrations. • Do not
  • Brother International HL 1030 | User Guide - Page 17
    requirements to setup and operate the printer in Brother Printing Solution for Windows: • IBM PC or compatible with 80486 SX or higher microprocessor • 10 MB of space available on your hard disk for the printer driver and all fonts • Microsoft Windows 3.1/3.11, Windows 95/98 or Windows NT 4.0 1-9
  • Brother International HL 1030 | User Guide - Page 18
    HL-1250 Only) Paper size letter, A4, ISO B5, Executive, A5, A6, and legal (US and Canada Only) A4, Letter letter, A4, B5 (JIS/ISO), Executive, A5, A6, legal COM 10 003 to 0.005 in.) 4% to 6% by weight Manual Feed Slot Basis Weight Caliper Moisture Content Cut Sheet 64 to 158 g/m2 (17 to 43 lb.) 0.
  • Brother International HL 1030 | User Guide - Page 19
    laser printers. • The printing speed may change, depending on the paper size and the media type in use, in order to avoid damage to the printer . Paper Capacity Upper Paper Cassette A4/Letter paper: Transparencies Approx. 250 sheets of 80 g/m2 (21 lb.) 10 sheets Up to 27
  • Brother International HL 1030 | User Guide - Page 20
    paper, on this printer before purchasing large problems feeding from the paper cassette, use the manual feed slot and try again. Use neutral paper. Do not use acid paper to avoid any damage to the printer drum unit. Make sure that you have selected the appropriate media type in the printer driver
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    to avoid paper jams and misfeeds. Do not use organizer sheets that are stuck together. The glue that is used might cause damage to the printer. Before using any paper, make sure that it is not curled. If it is, you should straighten the paper as much as possible. Feeding curled
  • Brother International HL 1030 | User Guide - Page 22
    with self-adhesive closures • Envelopes of baggy construction • Envelopes not sharply creased • Embossed envelopes • Envelopes already printed by a laser printer • Envelopes pre-printed on the inside • Envelopes that cannot be arranged uniformly when placed in a pile Fig. 1-6 Envelopes Printable
  • Brother International HL 1030 | User Guide - Page 23
    to load paper into the Paper Cassette  1. Pull the paper cassette completely out of the printer. Fig. 1-8 Pull out the paper cassette  2. Adjust the paper guides at the right and rear of the paper cassette to match the paper size you want to load. Make sure that the tip of the
  • Brother International HL 1030 | User Guide - Page 24
     3. Load paper into the paper cassette. Make sure that the paper is flat in the cassette at all four corners. Fig. 1-10 Load the paper  Note Do not load more than 250 sheets of paper (80 g/m2) in the cassette, or paper jams may occur. Paper should
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    . Make sure it is inserted fully into the printer.  Note • Extend the Output tray extension flap to prevent the paper from sliding off the face down output tray. Fig. 1-12 Extend the Output tray
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     Note • Insert the paper into the manual feed slot using both hands. • The printer turns the manual feed mode on automatically when you insert paper into the manual feed slot. • If the paper you are printing is between A4 and A6 in size, and between 64 g/m2 and 105 g/m2 we recommend that you
  • Brother International HL 1030 | User Guide - Page 27
     1. Select manual feed mode in the printer driver. CHAPTER 1 ABOUT THIS PRINTER 1-19
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    Fig. 1-14 Select manual feed mode  2. Send the print data to the printer.  Note A "NO PAPER" message is shown in the Status Monitor until you insert a sheet of paper into the manual feed slot. Drum Ready Paper Alarm Toner Data Fig. 1-15 No paper 1-20
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    . Fig. 1-16 Set the width of the manual feed slot paper guides  4. Insert the paper into the manual feed slot with both hands until the front edge of the paper touches the paper feed roller. Hold the paper in this position until the printer feeds the paper in automatically a short distance and
  • Brother International HL 1030 | User Guide - Page 30
    in the printer driver.  2. Lift up the rear cover at the rear of the printer. Fig. 1-18 Lift up the rear cover  3. Send the print data as usual.  Note A "NO PAPER" message is shown in the Status Monitor until you insert a sheet of paper into the manual feed slot. Drum Ready Paper Alarm Toner Data
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    CHAPTER 1 ABOUT THIS PRINTER  4. Set the width of the manual feed paper guides using both hands to the paper width you want to use.  5. Insert the paper into the manual feed slot with both hands until the front edge of the paper touches the paper feed roller. Hold the paper in this position
  • Brother International HL 1030 | User Guide - Page 32
    print on both sides of the paper (Manual Duplexing) The supplied printer drivers for Windows 95/98, Windows 3.1 and Windows NT 4.0 all enable manual duplex printing. For more information about how to make the settings, see the Help text in the printer driver. Guidelines for printing on both sides of
  • Brother International HL 1030 | User Guide - Page 33
    cassette  1. Select the required manual duplex printing mode from the driver.  2. The printer will automatically print all the even toward you. Follow the instructions on the computer screen. Fig. 1-21 Paper orientation for the paper cassette  4. The printer will now automatically print
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    with the side to be printed (blank side) face up, and the top of the printed side towards the printer. Follow the instructions on the computer screen. Fig. 1-22 Paper operation for the manual feed slot  4. Repeat action 3 until you have printed all the odd numbered pages on the reverse side of the
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    used in the illustrations in this chapter. r LED is Off LED is Blinking  LED is On Drum Ready Paper Alarm Toner Data Fig. 1-23 LEDs and Button on the Control Panel  Note When the power switch is off or the printer is in sleep mode, all LEDs including the Ready LED are off. 1-27
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    and stops printing until the internal temperature of the printer lowers. The printer is ready to print. This LED also works as the Paper LED with the Alarm LED. They blink simultaneously to indicate a paper error LED Drum Ready Paper Alarm Toner Data Error Paper jam Action Clear the paper jam
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    Data (Toner) LED indications CHAPTER 1 ABOUT THIS PRINTER The Data LED indicates the current status of the print data process. LED Off r Blinking Printer status The printer has no print data. The printer is receiving data from the computer or the printer is processing data in memory. On Print
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    Toner cartridge" in Chapter 3 . LED Drum Ready Paper Alarm Toner Data Error Toner low Action Indicates that the toner cartridge is nearly empty. Purchase a new toner cartridge and have it ready for when Toner empty is indicated. Blinking every 5 seconds Drum Ready Paper Alarm Toner Data Toner
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    at the end of its life. We recommend you to obtain a new drum unit to replace the current one. See "How to replace the drum unit" in Chapter 3. Alarm LED indications The Alarm LED blinks (with no other LEDs) to indicate a printer error status such as "COVER OPEN" or "MEMORY FULL." If any other
  • Brother International HL 1030 | User Guide - Page 40
    is used for the following purposes depending on the situation. Cancel Printing If you press the button during printing, the printer immediately stops printing and ejects the paper. Wake-Up If the printer is in sleep mode, pressing the button wakes it up into the ready state. It will take up to
  • Brother International HL 1030 | User Guide - Page 41
    . The Ready LED blinks to indicate that the printer is warming up. • You can change the timeout for the sleep mode with the supplied printer driver (all models) or Remote Printer Console program. Refer to the Help section in the printer driver or RPC program for more information about the sleep
  • Brother International HL 1030 | User Guide - Page 42
    execute the selected option. LED Lit Drum Ready Alarm Data Choice Test sample page Print Config & Print Fonts I Factory Reset Hex Dump Print Function The printer prints a test sample page. The printer returns to the ready status after printing. The printer prints the current configuration of the
  • Brother International HL 1030 | User Guide - Page 43
    accessories and supplies, and you can increase the capabilities of the printer with these items. Supplies Item 1 Toner cartridge 2 Drum unit 3 Print Server Information See page 3-3 See page 3-9 See page 2-10 1 2 3 Item 1 Lower Tray Unit 2 Serial Interface 3 SIMM Features
  • Brother International HL 1030 | User Guide - Page 44
    HL-1250 Only) The lower tray unit is an optional device that functions as a third paper source. It can contain a maximum of 250 sheets of paper (80 g/m2). To obtain the optional lower tray unit, please consult the dealer or store where you purchased the printer ) Weight and capacity 64 to 105 g/m2
  • Brother International HL 1030 | User Guide - Page 45
    How to use the SERIAL INTERFACE (RS-100M) Connection (For HL-1250 Only) To connect the printer to a DOS computer with a serial interface or to an the main controller board inside the printer. For installation details, see the instruction guide which is provided with the serial interface board. 2-3
  • Brother International HL 1030 | User Guide - Page 46
    or RS-232C (IBM) Serial Interface (For HL-1250 Only)  Note This section is only for printer models which have had the serial interface installed. ! If necessary, select the interface type as follows:  1. Make sure that the printer is in the off-line state.  2. Select the RS-422A(Apple) or
  • Brother International HL 1030 | User Guide - Page 47
    places; within your DOS application, within the Windows Printer Icon (for Windows application software only) or within your AUTOEXEC.BAT file using MODE commands. For information on serial interface parameters, see the user's guide of your computer or software. • Do not alter the dual in - line
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    Bit Parity Parity Protocol Robust Xon On (up) See Table 2 See Table 2 7 bits 2 bits See Table 3. See Table 3. Xon/Xoff + DTR On Off (down) 8 bits 1 bit • If the robust Xon setting is turned on with selector 8, the printer sends Xon signals at one second intervals to the connected computer until it
  • Brother International HL 1030 | User Guide - Page 49
    RS-100M Interface Connector 876 543 21 Fig. 2-4 Interface Connector Pin Assignment Pin No. 1 2 3 4 5 6 7 8 Signal IBM(RS-232C) Apple(RS-422A) DTR DTR DSR DSR TxD TxD- 0V 0V RxD RxD- TxD+ N.C. RxD+ CHAPTER 2 OPTIONS 2-7
  • Brother International HL 1030 | User Guide - Page 50
    installed. You need a serial interface cable with an 8-pin, DIN-type connector to connect your printer and computer.  Note • Consult your dealer for a serial interface cable. • If you are a Macintosh user, you can easily find the necessary cable at a local computer store. Look for Apple serial
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    that the power switch is turned off. ! Caution Be sure to turn off the power switch before connecting or disconnecting the interface cables, or the printer may be damaged.  2. Insert and secure the parallel interface connector from the computer into the parallel interface port of the
  • Brother International HL 1030 | User Guide - Page 52
    to share a Brother printer on a 10 Mbit Ethernet network. Any user can print their job as if the printer was directly connected to their computer. No special software is required on the host computers and users on DEC, UNIX, Novell, AppleTalk, LAN Server/Warp Server, Windows NT, Windows 95/98
  • Brother International HL 1030 | User Guide - Page 53
    HL-1250 Only) The HL-1030/1240 printer has 2 Mbyte of standard memory and is not able to be upgraded with additional memory. The HL-1250 printer A4 Legal 300 dpi 2 MB 3 MB 600 dpi 6 MB 6 MB This printer can accept memory SIMM with the following specifications: Speed Pin Type Height Output 60
  • Brother International HL 1030 | User Guide - Page 54
     Note The HL-1250 can also support a resolution of true 600 dpi and 1200 x 600 dpi under Windows 95/98, Windows 3.1 and Windows NT 4.0 with the supplied printer driver. We recommend you expand the printer memory to avoid any memory full errors.  Note The printer has only one slot for a SIMM
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    2 OPTIONS ! Caution Be sure to turn off the power switch and unplug the AC cord to the printer before installing or removing the SIMM to/from the main controller PCB.  2. Open the rear cover. wrist strap, or frequently touch the surface of the antistatic package or bare metal on the printer. 2-13
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    Fig. 2-7 Install the SIMM  5. Install the access cover.  6. Secure the access cover with the two screws. Close the rear cover.  7. Reconnect the interface cable (printer cable) from your computer. Plug the power cord into the AC outlet and turn on the power switch.  8. To check that the SIMM is
  • Brother International HL 1030 | User Guide - Page 57
    LED maintenance message Toner empty Drum Ready Paper Alarm Toner Data Consumable to replace Toner cartridge Approximate life 3,000 pages * (standard toner cartridge) 6,000 pages * (high capacity toner cartridge) How to replace See 3-3 Drum life Drum Ready Paper Alarm Toner Data Drum unit Up
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    assy Pick up roller assy Approximate life 50,000 pages * 50,000 pages * 50,000 pages * To purchase replacement Call customer support Call customer support Call customer support * The actual number of printed pages may vary depending on your average type of print job and type of paper. The figures
  • Brother International HL 1030 | User Guide - Page 59
    . Be sure to seal the toner cartridge tightly so that toner powder does not spill out of the cartridge. Dispose of the used toner cartridge in accordance with local plastic waste regulations. • It is recommended that you clean the printer when you replace the toner cartridge. See "How to clean the
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    not stop until you have installed a new toner cartridge. The toner cartridge is replaced in the following way. You can also view the toner cartridge replacement method in the instructional video on the supplied CD-ROM:  1. Open the front cover. Pull out the drum unit assembly. Fig. 3-2 Removing the
  • Brother International HL 1030 | User Guide - Page 61
    containing the old toner cartridge on a flat, horizontal surface, and pull the toner cartridge out of the drum unit assembly while pushing the lock lever down with your right hand. Fig. 3-4 Removing the old toner cartridge ! Caution Handle the toner cartridge carefully. If toner scatters on your
  • Brother International HL 1030 | User Guide - Page 62
    life of a genuine Brother drum unit. Warranty coverage does not apply to problems caused by the use of 3rd party toner or 3rd party toner cartridges. • Printing with a 3rd party drum unit or OPC drum may reduce not only the printing quality but also the quality and life of the printer itself. It may
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    by a click. When the toner cartridge is installed correctly, the lock lever is lifted automatically. X Fig. 3-9 Installing the toner cartridge into the drum unit ! Caution Make sure that the toner cartridge is installed correctly, or the toner cartridge may separate from the drum unit when you hold
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    . Home Position (v) Fig. 3-10 Cleaning the primary corona wire ! Caution Make sure that you return the tab to the home position (v mark position) before reinstalling the drum unit assembly into the printer or printed pages may have vertical stripes.  7. Re-install the drum unit assembly into the
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    Paper Alarm Toner Data Fig. 3-12 Drum unit nearly at the end of its Life ! Caution • When removing the drum unit, handle it carefully as it may contain toner. • You should clean the printer when you replace the drum unit. See "How to clean the printer" in this chapter and in the instructional video
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    Follow these steps to replace the drum unit. You can also view the drum unit replacement method in the instructional video on the supplied CD-ROM:  1. Open the front cover of the printer and pull out the drum unit assembly. Fig. 3-13 Removing the drum unit assembly ! Caution Do not touch the
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    toner cartridge carefully as it contains toner. If toner scatters and your hands or clothes get dirty, wipe or wash it off with cold water immediately.  3. Unpack the new drum unit. ! Caution • Only unpack a drum unit immediately before you need to install it into the printer. If an unpacked drum
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    from the drum unit when you hold the drum unit assembly. X Fig.3-16 Install the toner cartridge into the drum unit  5. Install the drum unit assembly into the printer. Fig. 3-17 Installing the drum unit Make sure that the printer is turned on, the front cover is open and the Drum and Alarm LEDs are
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    CHAPTER 3 MAINTENANCE   6. Reset the page counter referring to the instructions supplied with the new drum unit. ! Caution Do not reset the page counter when you replace the toner cartridge only.  7. Close the front cover.  8. Make sure that the Drum LED is now off. 3-13
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    periodically. If printed pages get stained with toner, clean the printer interior and drum unit. Cleaning the printer exterior  Note Clean the printer exterior using the information in the following instructions. This is also shown in the instructional video on the supplied CD-ROM.  1. Turn
  • Brother International HL 1030 | User Guide - Page 71
    for cleaning. Cleaning with volatile liquids such as thinners or benzene will damage the surface of the printer.  3. Wipe dirt and dust away from the printer exterior with the damp cloth and allow the printer to dry completely before turning the power on again.  4. Plug in the power cord. 3-15
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    Cleaning the printer interior and Drum Unit  Note Clean the printer interior and the drum unit using information in the following instructions. This is also shown in the instructional video on the supplied CD-ROM.  1. Turn off the power switch and unplug the power cord. Warning • There are high
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    with a soft dry cloth. Scanner Window Fig. 3-21 Cleaning the scanner window ! Caution • Do not touch the scanner window with your fingers. • Do not wipe the scanner window with cleaning alcohol (isophorol). • Handle the drum unit carefully as it contains toner. If toner scatters and your hands or
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    Be sure to position the tab at the home position, or printed pages may have vertical stripes.  7. Install the drum unit assembly into the printer. See the section "How to replace the Drum unit" earlier in this Chapter.  8. Close the front cover.  9. Plug in the power cord and turn on the power
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    CHAPTER4 TROUBLESHOOTING CHAPTER 4 TROUBLESHOOTING Identifying your problem First, check the following: • The power plug is connected correctly and the printer is turned on. • All of the protective parts have been removed. • The toner cartridge and drum unit are installed correctly. • The Front
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    each indication to correct it. The printer automatically recovers from most errors, but you may also need to reset the printer with the panel button as described below. For example, the following are the indications when the toner is low. Drum Ready Paper Alarm Toner Data Fig. 4-1 LED indications
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    LED Drum Ready Paper Alarm Toner Data Drum Ready Paper Alarm Toner Data Error Paper jam No paper Misfeed Toner low CHAPTER 4 TROUBLESHOOTING Action Clear the paper jam by referring to the next section "PAPER JAMS and how to clear them". Press the panel button if the printer does not automatically
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    Ready Paper Alarm Toner Data Drum Ready Paper Alarm Toner Data Fig. 4-2 LED indications caused by a fuser malfunction error Service Call Drum Ready Alarm Data Fuser malfunction r r r Laser BD malfunction r r r Scanner malfunction r r ROM error r r r Service Call Drum Ready Alarm Data D-RAM
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    again. If you cannot clear the error and see the same service call indication after turning on the printer, consult your dealer or our authorized service representative. Please note the indication and report the error status and problem by referring to the above table.  Note Ensure that the front
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    Empty status is indicated. • Refer to 'How to replace the Toner cartridge' in Chapter 3 or view the instructional video on the CD-ROM. • Press the panel button to print the data remaining in the printer. • If this does not clear the error, reduce the complexity of your document or reduce the print
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    TROUBLESHOOTING Error message MEMORY FULL Action • Press the panel button to print the data remaining in the printer. • Reduce the print resolution or reduce the complexity of your document. RESOLUTION ADAPTED (The printer has printed the document at a reduced resolution.) FUSER MALFUNCTION LASER
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    HL-1250 Only) • Expand the printer memory by adding a commercially available SIMM. Refer to 'How to add extra Memory' in Chapter 2. Set page protection to ON by using the supplied Windows driver settings such as baud rate and stop bit on both your computer and printer are the same. • Press the
  • Brother International HL 1030 | User Guide - Page 83
    CHAPTER 4 TROUBLESHOOTING Error Message SERIAL INTERFACE OVERRUN ERROR (HL-1250 Only) SERIAL INTERFACE INPUT BUFFER OVERFLOW (HL-1250 Only) Action • Press the control as the handshake protocols on both your computer and printer. • If the error occurs again, the interface hardware may be damaged,
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    software application manual. • Clear the jammed paper referring to "PAPER JAMS and how to clear them" or the paper jam instructional video on the CDROM. • Close the rear cover. • Make sure that the cable is connected to the printer • Make sure that the appropriate printer driver is selected. 4-10
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    4 TROUBLESHOOTING PAPER JAMS and how to clear them When a paper jam occurs, the printer indicates by lighting the LEDs as shown below. Drum Ready Paper Alarm Toner Data Fig. 4-3 LED indication caused by a paper jam Warning After you have just used the printer, some internal parts of the printer are
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    description or you can view the paper jam instructional video on the CD-ROM. If the jammed paper is removed completely by using the information in the following steps, you can close the paper cassette first, then close the front cover and the printer will resume printing automatically. If the
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     2. Pull any jammed paper up and out of the printer. CHAPTER 4 TROUBLESHOOTING Fig. 4-6 Pull the jammed paper up and out  3. Open the front cover. 4-13
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    TROUBLESHOOTING  4. Remove the drum unit assembly. Pull any jammed paper up and out of the printer. Do not remove the drum unit assembly with additional force at this time if you cannot remove it easily. Instead, pull the edge of the jammed paper from the paper cassette. Fig. 4-7 Remove the drum
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    fuser may get dirty with toner powder and may result in toner scatter on the next printed page or pages. Print a few copies of the test page until the toner scatter on the printed pages stops. Fig. 4-10 Pull the jammed paper  6. Close the rear cover.  7. Install the drum unit assembly and close
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    the DIP switches. For DOS users (For HL-1240/1250 Only) Problem Unable to print from application software. Recommendation • Check that the DOS application software interface settings match that of your printer : for example, if you are using a parallel printer cable, you would most likely set
  • Brother International HL 1030 | User Guide - Page 91
    CHAPTER 4 TROUBLESHOOTING For Apple Macintosh Computers user using RS-100M (For HL-1250 Only) Problem Unable to print from application software. Recommendation • Make sure that the supplied Macintosh printer driver is installed in the System Folder and it is selected with Chooser. • Check the PORT
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    to occur. • If the whole page is too light, toner save mode may be on. Disable toner save mode within the Printer Properties tab of the Driver. • Try installing a new toner cartridge. See "How to replace the Toner cartridge" in Chapter 3. • Try installing a new drum unit. See "How to replace the
  • Brother International HL 1030 | User Guide - Page 93
    abcde 01234 Toner specks Hollow print CHAPTER 4 TROUBLESHOOTING Recommendation • Make sure that you use paper that meets the specifications. A rough surfaced paper may cause the problem. See "What kind of paper can I use" in Chapter 1. • The drum unit may be damaged. Install a new drum unit. See
  • Brother International HL 1030 | User Guide - Page 94
    examples Recommendation • If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the OPC drum surface. Clean the drum unit as follows 94 mm (3.7 in.) 94 mm (3.7 in.) 1. Position the print sample in front of the drum unit, and find the exact
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    4 TROUBLESHOOTING Image defect examples Recommendation ! Caution Do not try to clean the surface of the photosensitive drum with 94 mm anything sharp such as ball-point pen etc. (3.7 in.) 94 mm (3.7 in.) • The drum unit may be damaged. Install a new drum unit. See "How to replace the Drum
  • Brother International HL 1030 | User Guide - Page 96
    the Drum unit" in Chapter 3. • The toner cartridge may be damaged. Install a new toner cartridge. See "How to replace the Toner cartridge" in Chapter 3. Make sure that a torn piece of paper is not inside the printer covering the scanner window. • The fixing unit may be smudged. Call customer support
  • Brother International HL 1030 | User Guide - Page 97
    or creases Recommendation • You may clear the problem by wiping the scanner window with a soft cloth. See "How to clean the printer" in Chapter 3. • The toner cartridge may be damaged. Install a new toner cartridge. See "How to replace the Toner cartridge" in Chapter 3. • Make sure the paper or
  • Brother International HL 1030 | User Guide - Page 98
    of your document or reduce the print resolution. (HL-1250 Only) • Expand the printer memory by adding a commercially available SIMM. Refer to 'How to add extra Memory' in Chapter 2. Set page protection to ON by using the supplied Windows driver or RPC program. • Change the following settings in
  • Brother International HL 1030 | User Guide - Page 99
    CHAPTER 4 TROUBLESHOOTING Problem My headers or footers appear when I view my document on screen but do not show up when I print them. (For connecting using the RS-232C/422A interface on HL-1250 Only) The printer prints the first couple of pages correctly, then some pages have text missing.
  • Brother International HL 1030 | User Guide - Page 100
    Printer Technical Specifications Printing Print Method Laser Resolution Print Quality Electrophotography by semiconductor laser beam scanning Wavelength: Output: HL-1030: 780 nm 5 mW max 600 dots/inch (under Brother Printing Solution for Windows ) HL-1240: 600 dots/inch (under Brother
  • Brother International HL 1030 | User Guide - Page 101
    Print Speed Warm-Up First Print Print Media Life Expectancy: Life Expectancy: HL-1030: HL1240/1250: Up to 10 pages per minute Up to 12 pages per minute (When A4 or letter-size paper is loaded from the paper cassette) NOTE: Maximum print speed
  • Brother International HL 1030 | User Guide - Page 102
    Windows NT 4.0 driver, supporting Brother Native Compression mode Windows 3.1/3.11, Windows 95/98 driver, supporting bi-directional capacity iMac, Power Macintosh G3 with USB printer driver (HL-1240/1250 Only) Optional Macintosh driver available for System 6.0.7 or higher (HL-1250 with RS-100M user
  • Brother International HL 1030 | User Guide - Page 103
    (HL-1030/1240): (HL- 10 to 32.5°C (50 to 90.5°F) 0 to 40°C (38 to 104°F) 20 to 80% (without condensation) 10 to 85% (without condensation) 360 x 370 x 235 mm (14.2 x 14.6 x 9.3 inches) 360 x 430 x 235 mm (14.2 x 16.9 x 9.3 inches) Approx. 9.5 kg (20.9 lbs) including the drum unit and toner cartridge
  • Brother International HL 1030 | User Guide - Page 104
    the printer and your computer. Only IEEE 1284 cables support all Printer Side: Amphenol 57RE-40360-730B (D12) or equivalent A shielded cable should be used. Pin Assignment Pin No. Signal 1 DATA STROBE 2 DATA 1 3 DATA 2 4 DATA 3 5 DATA 4 6 DATA 5 7 DATA 6 8 DATA 7 9 DATA 8 10
  • Brother International HL 1030 | User Guide - Page 105
    has the pin connections above must be used. Pin 1 18 2 19 3 4 20 5 6 21 7 8 22 9 10 24 11 23 12 13 14 25 16 15 17 Shield Pin 1 19 2 20 3 21 4 22 5 23 6 24 7 25 8 26 9 27 10 28 11 29 12 17 13 15 14 30 31 33 32 34 36 35
  • Brother International HL 1030 | User Guide - Page 106
    APPENDIX USB (Universal Serial Bus) Interface (For HL-1240/1250 Only) Interface connector 2 1 4 3 Fig. A-2 USB interface connector Pin Assignment Pin No. 1 2 3 4 Signal Vcc (+5V) - Data + Data Ground Serial Data Serial Data + A-7
  • Brother International HL 1030 | User Guide - Page 107
    ) • Brougham 12 (10 point) Normal, Italic, Bold, BoldItalic (Portrait & Landscape) • Letter Gothic 16.66 (8.5 point) Normal, Italic, Bold, BoldItalic (Portrait & Landscape) HL-1250 : Bitmapped Fonts This printer has the following bitmapped fonts. They can be used in the HP LaserJet 6P, EPSON FX
  • Brother International HL 1030 | User Guide - Page 108
    Scalable Fonts The following scalable fonts can be used in the HP LaserJet 6P, EPSON FX-850 and IBM Proprinter XL modes. Intellifont PC Brussels Light (Italic, Demi, DemiItalic) • Utah (Oblique, Bold, BoldOblique) • Utah Condensed (Oblique, Bold, BoldOblique) Microsoft Windows 3.1 TrueType
  • Brother International HL 1030 | User Guide - Page 109
    set is always used. • OCR-A • OCR-B HP LaserJet IIP Mode (HL-1240) Roman 8 (8U) ISO Latin1 (0N) PC-8 (10U) PC-850 (12U) PC-852 (17U) PC-8 Turkish (9T) Windows Latin1 (19U) Legal (1U) ISO2 IRV (2U (1D) ISO69 French (1F) ISO84 Portuguese (5S) ISO85 Spanish (6S) HP German (0G) HP Spanish (1S) A-10
  • Brother International HL 1030 | User Guide - Page 110
    PC-860 PC-863 PC-865 PC-8 Turkish German UK ASCII I French I Danish I Italy Spanish Swedish IBM Mode (HL-1250 Only) PC-8 PC-8 D/N PC-850 PC-852 PC-860 PC-863 Japanese Norwegian Danish II UK ASCII II French "Print form" option in the Direct Access Menu of the Remote Printer Console Program. A-11
  • Brother International HL 1030 | User Guide - Page 111
    t HP LaserJet IIP/ HP LaserJet 6P (HL-1250 only) A-12
  • Brother International HL 1030 | User Guide - Page 112
    APPENDIX The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set. For other characters, see the Roman 8 character set. A-13
  • Brother International HL 1030 | User Guide - Page 113
    t HP LaserJet IIP/6P, EPSON FX-850, IBM Proprinter XL t EPSON FX-850 A-14
  • Brother International HL 1030 | User Guide - Page 114
    APPENDIX The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the US ASCII character set. For other characters, see the US ASCII character set. A-15
  • Brother International HL 1030 | User Guide - Page 115
    trademarks of Seiko Epson Corporation. Hewlett Packard is a registered trademark and HP LaserJet 6P, 6L, 5P, 5L, 4, 4L 4P, III, IIIP User's Guide are registered trademarks of their respective companies. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual
  • Brother International HL 1030 | User Guide - Page 116
    the products Product Name : Brother Laser Printer HL-1030, HL-1240, HL-1250 Model Numbers : HL-12 Product Options : ALL and used in accordance with the instructions, may cause harmful interference to by turning the equipment off and on, the user is encouraged to try to correct the interference by
  • Brother International HL 1030 | User Guide - Page 117
    , monitors, printers, facsimile receivers and copy machines world-wide. As an International ENERGY STAR partner, Brother Industries, Ltd or less. Laser Safety (For 110-120 V Model Only) This printer is certified as a Class I laser product under the U.S. Department of Health and Human Services (DHHS)
  • Brother International HL 1030 | User Guide - Page 118
    printer indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States. MANUFACTURED: Brother Corporation (Asia) Ltd. Brother this manual may result in hazardous radiation exposure. Declaration of Conformity (For Europe) We, Brother Industries,
  • Brother International HL 1030 | User Guide - Page 119
    KLASSE 1 PRODUKT This printer has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances. Caution Use of controls, adjustments or performance of procedures other than those specified in this manual may result in
  • Brother International HL 1030 | User Guide - Page 120
    is completely safe. For your safety, if in any doubt about the effective grounding of the power, consult a qualified electrician. Disconnect device This printer must be installed near a power outlet which is easily accessible. In case of emergencies, you must disconnect the power cord from the power
  • Brother International HL 1030 | User Guide - Page 121
    in accordance with the following code: Green and yellow: Ground Blue: Neutral Brown: Live The colours of the wiring in the power lead of this printer may not correspond with the markings which identify the terminals in your plug. If you need to fit a different plug, proceed as follows. Remove
  • Brother International HL 1030 | User Guide - Page 122
    Reset 1-34 front cover 1-2 -H- hex dump print 1-34 INDEX high resolution control 1-5 HRC 1-5 -I- IBM 2-4 interface A-3 -L- LED 1-27 LEDs 1-27 lower paper cassette 1-10 lower tray unit 1-7, 2-2 -M- manual feed paper guide 1-2 manual feed slot 1-2, 1-10, 1-18 manual feed slot paper guide
  • Brother International HL 1030 | User Guide - Page 123
    service call 4-4 SIMM 2-11 sleep mode 1-6, 1-33 slide switch 2-4 stop bit 2-6 symbol set A-10, A-11 -T- test print mode 1-34 test sample page 1-34 thicker paper 1-22 timeout 1-33 toner empty 1-30, 4-3 low 1-30, 4-3 toner cartridge 3-3 toner cartridge high capacity 1-6 toner cartridge
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Brother Laser Printer
HL-1030/1240/1250
User’s Guide
Please read this manual thoroughly before using the printer. You can print or view this
manual from the CD-ROM at any time, please keep the CD-ROM in a convenient place for
quick and easy reference at all times.