Brother International HL-2170W Network Users Manual - English
Brother International HL-2170W Manual
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Brother International HL-2170W manual content summary:
- Brother International HL-2170W | Network Users Manual - English - Page 1
Server NETWORK USER'S GUIDE HL-2150N HL-2170W Please read this manual thoroughly before using the printer. Keep the CD-ROM in a convenient place so you can use it quickly if you need to. Please visit us at http://solutions.brother.com where you can get product support, the latest driver updates and - Brother International HL-2170W | Network Users Manual - English - Page 2
works with other features. Improper Setup icons alert you to devices and operations that are not compatible with the printer. Trademarks Brother and the Brother logo are registered trademarks and BRAdmin Light and BRAdmin Professional are trademarks of Brother Industries, Ltd. UNIX is a registered - Brother International HL-2170W | Network Users Manual - English - Page 3
USA Printer Customer Support In Canada Brother International Corporation 26250 Enterprise Ct. # 250 Lake Forest, CA 92630 Brother International Corporation (Canada), Ltd. In Europe - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 European Product & Service Support - Brother International HL-2170W | Network Users Manual - English - Page 4
of Wi-Fi Protected Setup 22 3. Configure your printer for a wireless network 23 Using the Brother installer application on the CD-ROM to configure your wireless network printer (Recommended)...23 Using the one-push wireless setting mode to configure your printer for a wireless network 23 Using - Brother International HL-2170W | Network Users Manual - English - Page 5
in Ad-hoc mode ...36 Before configuring the wireless settings 36 Configure the wireless settings...36 Installing the printer driver ...44 5 Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) 47 Configuration in Infrastructure mode ...47 Before - Brother International HL-2170W | Network Users Manual - English - Page 6
How to select the printer driver...98 Other sources of information ...99 11 Control panel features 100 Overview...100 Printing the Printer Settings Page...100 Restoring the network settings to factory default 100 Enabling or disabling the wireless network (For HL-2170W 101 12 Security methods - Brother International HL-2170W | Network Users Manual - English - Page 7
Windows Vista® and Windows Server® 2003 IPP troubleshooting 117 Web Based Management (web browser) troubleshooting (TCP/IP 117 Wireless network troubleshooting...118 Wireless setup problems ...118 Wireless connection problem ...119 A Appendix A 120 Using services ...120 Other ways to set the IP - Brother International HL-2170W | Network Users Manual - English - Page 8
Printing (IPP) r Status Monitor r r Driver Deployment Wizard r 1 IEEE 802.11b/g Wireless Ethernet (TCP/IP) is available HL-2170W only. 2 BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com To use the Brother printer on a network, you need to - Brother International HL-2170W | Network Users Manual - English - Page 9
2003 and Mac OS® X 10.2.4 or greater computers. For installing BRAdmin Light, please see the Quick Setup Guide provided with the printer. For Macintosh® users, BRAdmin Light will be installed automatically when you install the printer driver. If you have already installed the printer driver, you do - Brother International HL-2170W | Network Users Manual - English - Page 10
the status of Brother products on your network and configure the machine or network settings using a standard web browser that is installed on your computer 4. Each computer must use the TCP/IP Protocol. The Brother printer needs to have an appropriate IP address configuration. If you are - Brother International HL-2170W | Network Users Manual - English - Page 11
USB In a larger network, we recommend a Network Shared printing environment. The "server" or the "print server" must use the TCP/IP print protocol. The Brother printer needs to have an appropriate IP address configuration unless the printer is connected via the USB interface at the server. 4 - Brother International HL-2170W | Network Users Manual - English - Page 12
(HL-2170W) 1 1 Connected to a computer with an access point in the network (Infrastructure mode) 1 This type of network has a central access point at the heart of the network. The access point can also act as a bridge or a gateway to a wired network. When the Brother wireless printer (your - Brother International HL-2170W | Network Users Manual - English - Page 13
administrator. APIPA 1 If you do not assign an IP address manually (using the BRAdmin applications) or automatically (using a DHCP/BOOTP/ 169.254.1.0 to 169.254.254.255. DNS client 1 The Brother print server supports the Domain Name System (DNS) client function. This function allows the - Brother International HL-2170W | Network Users Manual - English - Page 14
the IPv4 or IPv6 environment when using a computer that has the LLMNR Sender function such as Windows Vista®. Web Services 1 The Web Services protocol enables Windows Vista® users to install the Brother printer driver by right clicking the machine icon from the Start / Network selection. (See - Brother International HL-2170W | Network Users Manual - English - Page 15
printer to your network and install the network software and printer driver which you need to complete the network configuration. You will be guided by the on-screen instructions until you are able to use your Brother network printer. Please follow the instructions in the supplied Quick Setup Guide - Brother International HL-2170W | Network Users Manual - English - Page 16
Configuring your printer for a network Subnet mask Subnet masks restrict network communication. server settings. i See page 10 i See page 10 i See page 10 Using the BRAdmin Light utility Using the BRAdmin Professional utility Using the Web Based Management (web browser) Using other - Brother International HL-2170W | Network Users Manual - English - Page 17
name: The Node name for each Brother device on the network appears in BRAdmin Light. The default Node name of the network card in the printer is "BRNxxxxxxxxxxxx" for a wired network or "BRWxxxxxxxxxxxx" for a wireless network. • The default password for Brother print servers is access. a Start the - Brother International HL-2170W | Network Users Manual - English - Page 18
-click the unconfigured device. Windows® Configuring your printer for a network Macintosh® 2 Note • If the print server is set to its factory default settings without using a DHCP/BOOTP/RARP server, the device will appear as Unconfigured in the BRAdmin Light utility screen. • You can find the node - Brother International HL-2170W | Network Users Manual - English - Page 19
For Mac OS® X 10.2.4 or greater users Double-click Macintosh HD (Startup Disk) / Library / Printers / Brother / Utilities / BRAdmin Light.jar file. b Select the print server which you want to change the settings. c Select Network Configuration from the Control menu. d Enter a password. The default - Brother International HL-2170W | Network Users Manual - English - Page 20
as a download from http://solutions.brother.com This utility is only available for Windows® users. • Node name: The Node name for each Brother device on the network appears in BRAdmin Professional. The default Node name is "BRNxxxxxxxxxxxx" for a wired network or "BRWxxxxxxxxxxxx" for a wireless - Brother International HL-2170W | Network Users Manual - English - Page 21
Configuring your printer for a network Using Web Based Management (web browser) to change the 107. 2 2 Using other methods to change print server settings 2 You can configure your network printer using other methods. See Other ways to set the IP address (for advanced users and administrators) on - Brother International HL-2170W | Network Users Manual - English - Page 22
settings (For HL-2170W) 3 Overview 3 To connect your printer to your wireless network, you need to follow the steps in the Quick Setup Guide or the Network User's Guide. We recommend that you use the Brother installer application on the CD-ROM which we have provided with the printer. By using - Brother International HL-2170W | Network Users Manual - English - Page 23
• LEAP Cisco®LEAP (Light Extensible Authentication Protocol) has been developed by Cisco Systems, Inc. which uses user ID and password for authentication. Encryption methods Encryption is used to secure the data that is sent over the wireless network. The Brother printer supports the following - Brother International HL-2170W | Network Users Manual - English - Page 24
Configuring the wireless network settings (For HL-2170W) • CKIP The original Key Integrity Protocol for LEAP by Cisco Systems, Inc less than 63 characters in length. • LEAP Uses User ID and Password. • User ID: less than 64 characters in length. • Password: less than 32 characters in length. 17 - Brother International HL-2170W | Network Users Manual - English - Page 25
. See page 21 Using the Brother installer application (Recommended) Using the one-push wireless setting mode Using the PIN Method of Wi-Fi Protected Setup™ Temporarily using a network cable Using automatic wireless (one-push) method c Configure your printer for a wireless network. See page 23 - Brother International HL-2170W | Network Users Manual - English - Page 26
by using the Brother installer application. Using the Brother installer application c Configure your printer for a wireless network. See page 23 Configuring your printer for a wireless network (For Windows®) See page 36 (For Macintosh®) See page 59 Installing the printer driver (For Windows®) See - Brother International HL-2170W | Network Users Manual - English - Page 27
Configuring the wireless network settings (For HL-2170W) 1. Confirm your network environment 3 Connected to a does not have a central access point. Each wireless client communicates directly with each other. When the Brother wireless printer (your printer) is part of this network, it receives all - Brother International HL-2170W | Network Users Manual - English - Page 28
the wireless network settings (For HL-2170W) 2. Confirm your wireless network setup method in infrastructure mode 3 There are three methods to configure your wireless network printer; by using the Brother installer application on the CD-ROM (recommended), using the one-push wireless setting - Brother International HL-2170W | Network Users Manual - English - Page 29
Configuring the wireless network settings (For HL-2170W) Configuration using the one-push wireless setting mode 3 If your wireless access point (A) supports either SecureEasySetup™, Wi-Fi Protected Setup™ (PBC 1) or AOSS™, you can configure the machine without a computer. A 3 1 Push Button - Brother International HL-2170W | Network Users Manual - English - Page 30
For HL-2170W) 3. Configure your printer for a wireless network 3 Using the Brother installer application on the CD-ROM to configure your wireless network printer (Recommended) 3 For installation, see Wireless configuration for Windows® using the Brother installer application (For 3 HL-2170W) in - Brother International HL-2170W | Network Users Manual - English - Page 31
configuration for Windows® using the Brother installer application (For HL-2170W) 4 Configuration in Infrastructure mode 4 Before configuring the wireless settings 4 4 IMPORTANT • If you are going to connect the printer to your network, we recommend that you contact your system administrator - Brother International HL-2170W | Network Users Manual - English - Page 32
configuration for Windows® using the Brother installer application (For HL-2170W) d Click Wireless Network users. 4 Note For Windows Vista®, when the User Account Control screen appears, click Allow. e Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only, and then click Next - Brother International HL-2170W | Network Users Manual - English - Page 33
configuration for Windows® using the Brother installer application (For HL-2170W) f Choose Step by Step install (Recommended) and then click Next. 4 g Choose With cable (Recommended) and then click Next. h Connect the Brother wireless device to your access point using a network cable and click - Brother International HL-2170W | Network Users Manual - English - Page 34
Brother installer application (For HL-2170W) i Choose the printer you wish to configure, and click Next. If the list is blank, check if the access point and the printer are powered on, and then click Refresh. 4 Note The default Node name is "BRNxxxxxxxxxxxx". j The wizard will search for wireless - Brother International HL-2170W | Network Users Manual - English - Page 35
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) • If your access point is set to not broadcast the SSID you can manually add it by clicking the Add button. Follow the on-screen instructions for entering the Name (SSID), and then click Next. 4 k If your - Brother International HL-2170W | Network Users Manual - English - Page 36
configuration for Windows® using the Brother installer application (For HL-2170W) l If your network is configured for Authentication and Encryption, the following screen will appear. When configuring your Brother wireless printer, you must ensure that it is configured to match the Authentication - Brother International HL-2170W | Network Users Manual - English - Page 37
using the Brother installer application (For HL-2170W) n Disconnect the network cable between your access point (hub or router) and the printer, and click Next. 4 You have completed the wireless setup. If you chose to install the printer driver in step e, Go to Installing the printer driver on page - Brother International HL-2170W | Network Users Manual - English - Page 38
for Windows® using the Brother installer application (For HL-2170W) Configuration using the automatic wireless (one-push) method 4 IMPORTANT If you are going to connect the printer to your network, we recommend that you contact your system administrator prior to installation. a Make sure that the - Brother International HL-2170W | Network Users Manual - English - Page 39
configuration for Windows® using the Brother installer application (For HL-2170W) f Click Wireless Network users. 4 Note For Windows Vista®, when the User Account Control screen appears, click Allow. g Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only, and then click Next - Brother International HL-2170W | Network Users Manual - English - Page 40
configuration for Windows® using the Brother installer application (For HL-2170W) h Choose Automatic install (Advanced) and click Next. 4 i Confirm the on-screen message and click Next. j Press the wireless setup button located at the back of the machine for less than 2 seconds as show in the - Brother International HL-2170W | Network Users Manual - English - Page 41
for Windows® using the Brother installer application (For HL-2170W) k The printer starts the one-push wireless setting mode. The printer searches for an access point that supports SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™ for 2 minutes. l Put your access point in the SecureEasySetup - Brother International HL-2170W | Network Users Manual - English - Page 42
Brother installer application (For HL-2170W) 4 You have completed the wireless setup. If you chose to install the printer driver in step g, Go to the next step. o Check the box after you confirm that you have completed the wireless settings, and then click Next. Go to Installing the printer driver - Brother International HL-2170W | Network Users Manual - English - Page 43
for Windows® using the Brother installer application (For HL-2170W) Configuration in Ad-hoc mode 4 Before configuring the wireless settings 4 IMPORTANT • If you have previously configured the wireless settings of the printer, you must reset the print server back to the default factory settings (see - Brother International HL-2170W | Network Users Manual - English - Page 44
configuration for Windows® using the Brother installer application (For HL-2170W) d Click Wireless Network users. 4 Note For Windows Vista®, when the User Account Control screen appears, click Allow. e Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only, and then click Next - Brother International HL-2170W | Network Users Manual - English - Page 45
configuration for Windows® using the Brother installer application (For HL-2170W) f Choose Step by Step install (Recommended) and then click Next. 4 g Choose Without cable (Advanced) and then click Next. h Read the Important Notice to enable the wireless interface. Hold down the Go button for - Brother International HL-2170W | Network Users Manual - English - Page 46
Brother installer application (For HL-2170W) Note To confirm the wireless setting is enabled, check the text to the right side of IEEE 802.11b/g in the Node Type section on the Network Configuration page. Active means that the wireless computer's wireless settings. Follow the on-screen instructions. - Brother International HL-2170W | Network Users Manual - English - Page 47
configuration for Windows® using the Brother installer application (For HL-2170W) j To communicate with the un-configured wireless printer, temporarily change the wireless settings on your computer to match your printer's default settings shown on this screen. Check the box after you confirm - Brother International HL-2170W | Network Users Manual - English - Page 48
for Windows® using the Brother installer application (For HL-2170W) 6 Check the Wireless Network Connection status. It may take a few minutes to change from 0.0.0.0 to 169.254.x.x IP address to be shown on screen (where x.x. are numbers between 1 and 254). k Choose the printer you wish to configure - Brother International HL-2170W | Network Users Manual - English - Page 49
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) • If your target Ad-hoc network does not appear on the list, you can manually add the following screen will appear. When configuring your Brother wireless printer, you must ensure that it is configured to - Brother International HL-2170W | Network Users Manual - English - Page 50
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) Note • If you want to setup more than wireless device, you must configure your computer to use the same wireless settings. Manually change the wireless settings on your computer to match the printer's wireless - Brother International HL-2170W | Network Users Manual - English - Page 51
the Brother installer application (For HL-2170W) Installing the printer driver 4 Improper Setup DO NOT try to cancel any of the screens during this installation. If your wireless settings fail, an error message will appear during the installation of the printer driver and the installation will - Brother International HL-2170W | Network Users Manual - English - Page 52
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) c Choose Search the network for devices and choose from a list of discovered devices (Recommended). Or enter your printer's IP address or its node name. Click Next. 4 Note You can find your printer's IP - Brother International HL-2170W | Network Users Manual - English - Page 53
e Click Finish. Wireless configuration for Windows® using the Brother installer application (For HL-2170W) 4 Note • If you want to register your product on-line, check On-Line Registration. • If you do not want to set your printer as Default printer, uncheck Set as Default Printer. • If you - Brother International HL-2170W | Network Users Manual - English - Page 54
configuration for Macintosh® using the Brother installer application (For HL-2170W) 5 Configuration in Infrastructure mode 5 Before configuring the wireless settings 5 IMPORTANT • If you are going to connect the printer to your network, we recommend that you contact your system administrator - Brother International HL-2170W | Network Users Manual - English - Page 55
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) c Click Install Printer Driver on the menu screen. 5 d Click Wireless Network users. e Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only, and then click Next. 48 - Brother International HL-2170W | Network Users Manual - English - Page 56
configuration for Macintosh® using the Brother installer application (For HL-2170W) f Choose Step by Step install (Recommended) and then click Next. 5 g Choose With cable (Recommended) and then click Next. h Connect the Brother wireless device to your access point using a network cable and click - Brother International HL-2170W | Network Users Manual - English - Page 57
Brother installer application (For HL-2170W) i Choose the printer you wish to configure, and click Next. If the list is blank, check if the access point and the printer are powered on, and then click Refresh. 5 Note The default Node name is "BRNxxxxxxxxxxxx". j The wizard will search for wireless - Brother International HL-2170W | Network Users Manual - English - Page 58
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) • If your access point is set to not broadcast the SSID you can manually add it by clicking the Add button. Follow the on-screen instructions for entering the Name (SSID), and then click Next. 5 k If your - Brother International HL-2170W | Network Users Manual - English - Page 59
configuration for Macintosh® using the Brother installer application (For HL-2170W) l If your network is configured for Authentication and Encryption, the following screen will appear. When configuring your Brother wireless printer, you must ensure that it is configured to match the Authentication - Brother International HL-2170W | Network Users Manual - English - Page 60
using the Brother installer application (For HL-2170W) n Disconnect the network cable between your access point (hub or router) and the printer, and click Next. 5 You have completed the wireless setup. If you chose to install the printer driver in step e, Go to Installing the printer driver on page - Brother International HL-2170W | Network Users Manual - English - Page 61
for Macintosh® using the Brother installer application (For HL-2170W) Configuration using the automatic wireless (one-push) method 5 IMPORTANT If you are going to connect the printer to your network, we recommend that you contact your system administrator prior to installation. a Make sure that - Brother International HL-2170W | Network Users Manual - English - Page 62
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) f Click Wireless Network users. 5 g Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only, and then click Next. h Choose Automatic install (Advanced) and click Next. 55 - Brother International HL-2170W | Network Users Manual - English - Page 63
® using the Brother installer application (For HL-2170W) i Confirm the on-screen message and click Next. 5 j Press the wireless setup button located at the back of the machine for less than 2 seconds as show in the illustration below. This will put the printer in one-push wireless setting mode - Brother International HL-2170W | Network Users Manual - English - Page 64
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) m Wait for the Ready LED (Go button) of your printer to indicate connection succeeded. The Ready LED will turn on for 5 minutes. (See the table below) This indication means the machine has successfully - Brother International HL-2170W | Network Users Manual - English - Page 65
Brother installer application (For HL-2170W) 5 You have completed the wireless setup. If you chose to install the printer driver in step g, Go to the next step. o Check the box after you confirm that you have completed the wireless settings, and then click Next. Go to Installing the printer driver - Brother International HL-2170W | Network Users Manual - English - Page 66
Macintosh® using the Brother installer application (For HL-2170W) Configuration in Ad-hoc mode 5 Before configuring the wireless settings 5 IMPORTANT • If you have previously configured the wireless settings of the printer, you must reset the print server back to the default factory settings (see - Brother International HL-2170W | Network Users Manual - English - Page 67
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) d Click Wireless Network users. 5 e Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only, and then click Next. f Choose Step by Step install (Recommended) and then click Next. 60 - Brother International HL-2170W | Network Users Manual - English - Page 68
for Macintosh® using the Brother installer application (For HL-2170W) g Choose Without cable (Advanced) and then click Next. 5 h Read the Important Notice to enable the wireless interface. Hold down the Go button for 10 seconds, and then release the Go button when the printer prints a Network - Brother International HL-2170W | Network Users Manual - English - Page 69
configuration for Macintosh® using the Brother installer application (For HL-2170W) i You need to temporarily change your computer's wireless settings. Follow the on-screen instructions. Make sure you take notes on all the settings such as SSID or channel of your computer. You will need them - Brother International HL-2170W | Network Users Manual - English - Page 70
for Macintosh® using the Brother installer application (For HL-2170W) 2 Click the Network tab to see the available wireless devices. You can see the Brother wireless print server in the Network option. Select SETUP. 3 Your wireless network is connected successfully. k Choose the printer you wish to - Brother International HL-2170W | Network Users Manual - English - Page 71
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) • If your target Ad-hoc network does not appear on the list, you can manually add the following screen will appear. When configuring your Brother wireless printer, you must ensure that it is configured to - Brother International HL-2170W | Network Users Manual - English - Page 72
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) Note • If you want to setup more wireless device, you must configure your computer to use the same wireless settings. Manually change the wireless settings on your computer to match the printer's wireless - Brother International HL-2170W | Network Users Manual - English - Page 73
the Brother installer application (For HL-2170W) Installing the printer driver 5 Improper Setup DO NOT try to cancel any of the screens during this installation. If your wireless settings fail, an error message will appear during the installation of the printer driver and the installation will - Brother International HL-2170W | Network Users Manual - English - Page 74
Brother installer application (For HL-2170W) • If your printer fails to appear on the list, reset the print server back to the default factory settings (see Restoring the network settings to factory default on page 100) and try the wireless setup again. c When this screen appears, click OK. For Mac - Brother International HL-2170W | Network Users Manual - English - Page 75
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) f Choose your printer, and then click Add. 5 Note • If there is more than one of the same printer model connected on your network, the Ethernet address (MAC address) will be displayed after the model name. • - Brother International HL-2170W | Network Users Manual - English - Page 76
using the one-push wireless setting mode (For HL-2170W) 6 Overview 6 If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup™ (PBC 1) or AOSS™, you can configure the machine easily without a computer. Your Brother printer has one-push wireless setting mode. This - Brother International HL-2170W | Network Users Manual - English - Page 77
mode (For HL-2170W) How to configure your wireless printer, using the one-push wireless setting mode 6 IMPORTANT If you are going to connect the printer to your network, we recommend that you contact your system administrator prior to installation. a Press the wireless setup button located at - Brother International HL-2170W | Network Users Manual - English - Page 78
(turn on for 0.1 second and off for 0.1 second) for 30 seconds. 4 The LED will flash 10 times and then turn OFF for half a second. This pattern will repeat 20 times. You have completed the wireless setup. To install the printer driver, Go to step a on page 72 for Windows® or page 76 for Macintosh - Brother International HL-2170W | Network Users Manual - English - Page 79
-push wireless setting mode (For HL-2170W) For Windows® users 6 Improper Setup DO NOT try to cancel any of the screens during this installation. a Turn on your computer. (You must be logged on with Administrator rights.) Close any applications running before configuration. b Put the supplied CD - Brother International HL-2170W | Network Users Manual - English - Page 80
configuration using the one-push wireless setting mode (For HL-2170W) Note For Windows Vista®, when the User Account Control screen appears, click Allow. e Choose Driver Install Only, and then click Next. 6 f When the License Agreement window appears, click Yes if you agree to the License - Brother International HL-2170W | Network Users Manual - English - Page 81
configuration using the one-push wireless setting mode (For HL-2170W) g Choose Standard Installation, and then click Next. h Choose Search the network for devices and choose from a list of discovered devices 6 (Recommended). Or enter your printer's IP address or its node name. Click Next. Note - Brother International HL-2170W | Network Users Manual - English - Page 82
configuration using the one-push wireless setting mode (For HL-2170W) i Choose your printer, and then click Next. Note 6 If your printer takes a long time (about 1 minute) to appear on the list, click Refresh. j Click Finish. Note • If you want to register your product on-line, check - Brother International HL-2170W | Network Users Manual - English - Page 83
configuration using the one-push wireless setting mode (For HL-2170W) For Macintosh® users 6 Improper Setup DO NOT try to cancel any of the screens during this installation. a Turn on your Macintosh®. b Put the supplied CD-ROM into your CD-ROM drive. Double-click the HL2100 icon on your desktop - Brother International HL-2170W | Network Users Manual - English - Page 84
one-push wireless setting mode (For HL-2170W) e Choose Driver Install Only, and then click Next. Follow the on-screen instructions. Then, restart your Macintosh®. For Mac OS® X 10.2.4 to 10.2.8 users: Go to step h. 6 For Mac OS® X 10.3 or greater users: Go to step f. f The Brother software will - Brother International HL-2170W | Network Users Manual - English - Page 85
Wireless configuration using the one-push wireless setting mode (For HL-2170W) g When this screen appears, click OK. For Mac OS® X 10.3 or greater users: Setup is now complete. h When this screen appears, click Add. 6 i Make the following selection. 78 - Brother International HL-2170W | Network Users Manual - English - Page 86
configuration using the one-push wireless setting mode (For HL-2170W) j Choose your printer, and then click Add. Note • If there is more than one of the same printer model connected on your network, the Ethernet address 6 (MAC address) will be displayed after the model name. • You can find - Brother International HL-2170W | Network Users Manual - English - Page 87
settings. See the user's guide for your wireless LAN router / access point for instructions on how to access the Wi-Fi Protected Setup™ mode. Note Routers or access points that support Wi-Fi Protected Setup™ have a symbol as shown below. 7 How to configure your wireless printer, using the PIN Method - Brother International HL-2170W | Network Users Manual - English - Page 88
Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) b The printer will print a piece of . See the instruction manual that came with your access point / router. 7 1 Click Start and then Network. 2 Click Add a wireless device. 3 Choose your printer and click Next - Brother International HL-2170W | Network Users Manual - English - Page 89
of Wi-Fi Protected Setup™ (For HL-2170W) d Wait for the Ready LED (Go button) of your printer to indicate connection succeeded. (See the table below) This indication means the machine has successfully connected to your access point / router. You can now use your printer on the wireless network. If - Brother International HL-2170W | Network Users Manual - English - Page 90
Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) For Windows® users 7 Improper Setup DO NOT try to cancel any of the screens during this installation. a Turn on your computer. (You must be logged on with Administrator rights.) Close any applications running - Brother International HL-2170W | Network Users Manual - English - Page 91
Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) Note For Windows Vista®, when the User Account Control screen appears, click Allow. e Choose Driver Install Only, and then click Next. 7 f When the License Agreement window appears, click Yes if you agree to the - Brother International HL-2170W | Network Users Manual - English - Page 92
Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) g Choose Standard Installation, and then click Next. h Choose Search the network for devices and choose from a list of discovered devices (Recommended). Or enter your printer's IP address or its node name. Click - Brother International HL-2170W | Network Users Manual - English - Page 93
Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) i Choose your printer, and then click Next. Note If your printer takes a long time (about 1 minute) to appear on the list, click Refresh. j Click Finish. 7 Note • If you want to register your product on-line, - Brother International HL-2170W | Network Users Manual - English - Page 94
Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) For Macintosh® users 7 Improper Setup DO NOT try to cancel any of the screens during this installation. a Turn on your Macintosh®. b Put the supplied CD-ROM into your CD-ROM drive. Double-click the HL2100 icon - Brother International HL-2170W | Network Users Manual - English - Page 95
HL-2170W) e Choose Driver Install Only, and then click Next. Follow the on-screen instructions. Then, restart your Macintosh®. For Mac OS® X 10.2.4 to 10.2.8 users: Go to step h. For Mac OS® X 10.3 or greater users: Go to step f. 7 f The Brother software will search for the Brother printer. During - Brother International HL-2170W | Network Users Manual - English - Page 96
Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) g When this screen appears, click OK. For Mac OS® X 10.3 or greater users: Setup is now complete. h When this screen appears, click Add. 7 i Make the following selection. 89 - Brother International HL-2170W | Network Users Manual - English - Page 97
Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) j Choose your printer, and then click Add. Note • If there is more than one of the same printer model connected on your network, the Ethernet address (MAC address) will be displayed after the model name. • You can - Brother International HL-2170W | Network Users Manual - English - Page 98
the steps in the Quick Setup Guide. We recommend that you use the Brother installer application on the CD-ROM which we have provided with the printer. By using this application, you can easily connect your printer to your network and install the network software and printer driver which you need to - Brother International HL-2170W | Network Users Manual - English - Page 99
must specify which printer driver you wish to use. Select the appropriate driver from the list of supported printers. If you are using a driver supplied with the printer on the CD-ROM then select the Have Disk option to browse to the CD-ROM. k For example, select the "X:\\install\your language\PCL - Brother International HL-2170W | Network Users Manual - English - Page 100
-to-Peer printing l Specify a name and click Next. m Continue through the Wizard clicking Finish when complete. Printer driver already installed 8 If you have already installed the printer driver and wish to configure it for network printing, follow these steps: a For Windows Vista®: Click the - Brother International HL-2170W | Network Users Manual - English - Page 101
is properly configured to pass data between the two devices. • The default password for Brother print servers is access. IPP printing for Windows® 2000/XP, Windows Vista® and Windows Server® 2003 9 Use the following instructions if you wish to use the IPP printing capabilities of Windows® 2000 - Brother International HL-2170W | Network Users Manual - English - Page 102
in the list of supported printers, click Have Disk. You will then be asked to insert the driver disk. h Click Browse and select the appropriate Brother printer driver that is contained in the CD-ROM or in the network share. 9 For example, select the "X:\\install\your language\PCL\win2kxpvista - Brother International HL-2170W | Network Users Manual - English - Page 103
supports TCP/IP default it will appear as "BRNxxxxxxxxxxxx" for a wired network or "BRWxxxxxxxxxxxx" for a wireless network. g When you click Next, Windows® 2000/XP and Windows Server® 2003 will make a connection with the URL that you specified. If the printer driver has already been installed - Brother International HL-2170W | Network Users Manual - English - Page 104
appropriate Brother printer driver that is contained in the CD-ROM or in the network share. For example, select the "X:\\install\your language use this printer as the default printer. Click Next. m Click Finish and the printer is now configured and ready to print. To test the printer connection, - Brother International HL-2170W | Network Users Manual - English - Page 105
from a Macintosh® on a Network using the Simple Network Configuration capabilities on Mac OS® X 10.2.4 or greater. Printing from a Macintosh® using the install the printer driver. For installing the printer driver, see the Quick Setup Guide we provided with the printer. You do not need to manually - Brother International HL-2170W | Network Users Manual - English - Page 106
from Macintosh® f Choose your printer and then click Add. The printer is now ready to print. (Mac OS® X 10.2.x) (Mac OS® X 10.3.x) (Mac OS® X 10.4.x) 10 Other sources of information 10 How to configure the IP address of the printer, see Configuring your printer for a network on page 8. 99 - Brother International HL-2170W | Network Users Manual - English - Page 107
password and IP address information), please follow these steps: a Turn off the printer. b Make sure that the front cover is closed and the power cord is plugged in. c Hold down the Go button as you turn on the power switch. Keep the Go button pressed down until the Toner, Drum and Error LEDs light - Brother International HL-2170W | Network Users Manual - English - Page 108
settings. Note You can reset the print server back to its default factory settings using the BRAdmin applications or Web Based Management (web browser). For more information, see Changing the print server settings on page 12. Enabling or disabling the wireless network (For HL-2170W) 11 If you want - Brother International HL-2170W | Network Users Manual - English - Page 109
You can also learn how to manage your network printer securely. Security methods for E-mail notification 12 The Brother machine supports the following security methods for E-mail notification. to include an authentication method that encrypts the password when the client receives E-mail. 12 102 - Brother International HL-2170W | Network Users Manual - English - Page 110
service supports TCP/IP printer settings page. The NetBIOS name assigned is the first 15 characters of the node name and by default it will appear as "BRNxxxxxxxxxxxx" for a wired network or "BRWxxxxxxxxxxxx" for a wireless network. c Click Network Configuration. d Enter a user name and a password - Brother International HL-2170W | Network Users Manual - English - Page 111
Based Management. This is useful if your ISP (Internet Service Provider) implements the "Outbound Port 25 Blocking (OP25B)" service, and you are not using the ISP's SMTP server Configuration dialog appears. i Follow the instructions on-screen if you want to test with the current settings. 104 - Brother International HL-2170W | Network Users Manual - English - Page 112
utility or Web BRAdmin that are available as a download from http://solutions.brother.com If you use an older version of BRAdmin 1 to manage your brother devices the user authentication will not be secure. If you want to avoid access to your printer from older versions of BRAdmin 1, you need to - Brother International HL-2170W | Network Users Manual - English - Page 113
setting Change the print server settings Print the test page, the printer settings page and the network configuration page Restoring the printer settings to its factory reset Restoring the network settings to its factory reset You must use the TCP/IP protocol on your network and have a valid - Brother International HL-2170W | Network Users Manual - English - Page 114
also enter the DNS name of the print server. As the print server supports TCP/IP and NetBIOS, you can also enter the NetBIOS name of the print levels of password access. Users are able to access to Printer Settings. The default user name for User is "user" (case sensitive) and the default password is " - Brother International HL-2170W | Network Users Manual - English - Page 115
executable files which when run on a remote PC, completely automates the installation of a printer driver. The remote PC does not have to be connected to a network. Connection methods 14 The Driver Deployment Wizard supports the three connection methods. Peer-to-peer 14 The device is connected - Brother International HL-2170W | Network Users Manual - English - Page 116
Driver Deployment Wizard (Windows® only) Network Shared 14 The device is connected to a network and a central print queue is used to manage all print jobs. 5 Windows R 5 Windows R Windows R 4 TCP/IP 5 Windows R 2 3 1 1 Network Shared 2 Print server 3 Network printer 4 TCP/IP or USB 5 - Brother International HL-2170W | Network Users Manual - English - Page 117
in response to the Welcome message. e Read the license agreement carefully. Then follow the on-screen instructions. f Click Finish. Now the Driver Deployment Wizard software has been installed. Using the Driver Deployment Wizard software 14 a When you run the Wizard for the first time you will see - Brother International HL-2170W | Network Users Manual - English - Page 118
also the gateway address. e Choose the printer driver if you wish to install. If the printer driver you wish to use is installed on your computer: Check the box of Currently installed drivers and choose the printer you wish to install, and then click Next. If the driver you wish to use is not - Brother International HL-2170W | Network Users Manual - English - Page 119
queue that you define into the executable file, the driver when installed on the remote computer will default to LPT1 printing. • If you check the box of Currently installed drivers in e, you can change the default settings of the printer driver, such as paper size by clicking Custom.... i Click - Brother International HL-2170W | Network Users Manual - English - Page 120
brother.com This chapter is divided into the following sections: General problems Network print software installation problems Printing problems Protocol-specific troubleshooting General problems 15 CD-ROM is inserted, but does not start automatically 15 If your computer does not support - Brother International HL-2170W | Network Users Manual - English - Page 121
installation problems 15 The Brother print server is not found during the setup of the network print software or from the installation of the Brother printer driver. 15 Make sure you have completed the IP address setting of the Brother print server according to Chapter 2 of this User's Guide - Brother International HL-2170W | Network Users Manual - English - Page 122
the initial setup again. For information on how to reset to the default factory settings, see Restoring the network settings to factory default on page 100. f (For Windows®) If the installation failed, the Firewall on your computer may be blocking the necessary network connection to the printer. In - Brother International HL-2170W | Network Users Manual - English - Page 123
Troubleshooting Printing problems 15 Print job is not printed 15 Make sure the status and configuration of the print server. Check following: a Make sure that the printer is powered on, is on-line and ready to print. b Print the Printer Settings Page of the printer and check if the settings - Brother International HL-2170W | Network Users Manual - English - Page 124
Port 631 data through. To send a print job using IPP to a printer using Port 80 (the standard HTTP port) enter the following when configuring your to use Port 80 to communicate with the Brother print server. Web Based Management (web browser) troubleshooting (TCP/IP) 15 a If you cannot connect - Brother International HL-2170W | Network Users Manual - English - Page 125
Troubleshooting Wireless network troubleshooting 15 Wireless setup problems 15 The Brother print server is not found during setup using the Brother installer application on the CD- ROM. 15 a Make sure that the printer is powered on, is on-line and ready to print. b Move your machine closer to - Brother International HL-2170W | Network Users Manual - English - Page 126
Troubleshooting Wireless connection problem 15 The wireless network connection is sometimes disabled. 15 The wireless network connection status is affected by the environment where the Brother printer and other wireless devices are located. The following conditions may cause connection problems - Brother International HL-2170W | Network Users Manual - English - Page 127
Enter HELP at the command prompt for a list of supported commands. Service (Example) BINARY_P1 TEXT_P1 PCL_P1 Definition TCP/IP binary, NetBIOS service TCP/IP text service (adds carriage return after each line feed) PCL® service (switches PJL-compatible printer to PCL® mode) Other ways to set the - Brother International HL-2170W | Network Users Manual - English - Page 128
will not respond to BOOTP requests if you have not included a download filename in the configuration file. If this is the case, simply IP address from the BOOTP server when the printer is powered on. Using RARP to configure the IP address A The Brother print server's IP address can be configured - Brother International HL-2170W | Network Users Manual - English - Page 129
A The Brother print server supports the Automatic the gateway address is set to 0.0.0.0. By default, the APIPA protocol is enabled. If you on Windows® systems that have TCP/IP installed as well as UNIX® systems. To use ethernetaddress is the Ethernet address (MAC address) of the print server - Brother International HL-2170W | Network Users Manual - English - Page 130
SET IP ADDRESS command) or factory reset the print server (which will then an effective method to change the printer's IP address. But a the "#" prompt, enter the password access (the password will not appear on the any subnets, use one of the following default subnet masks: 255.0.0.0 for class A - Brother International HL-2170W | Network Users Manual - English - Page 131
do the following. Users who have administrator rights: Click Continue. For users who do not have administrator rights: Enter the administrator password and click OK. e Select Locate and install driver software. f Insert Brother CD-ROM. g Select Don't search online and then Browse my computer for - Brother International HL-2170W | Network Users Manual - English - Page 132
running before configuration. b Put the supplied CD-ROM into your CD-ROM drive. The opening screen will appear automatically. Choose your printer model and the language. c Click Install Printer Driver on the menu screen. Note Choose the Install Printer Driver icon for your region. d Click - Brother International HL-2170W | Network Users Manual - English - Page 133
Server, TFTP client and server, SMTP Client, APOP, ICMPv6, LLTD responder, LLMNR responder, Web Services 10/100BASE-TX Ethernet network Windows® 2000/XP, Windows Vista® and Windows Server® 2003 TCP/IP printing Mac OS® X 10.2.4 or greater printing 1 If you want to use the IPv6 protocol, visit - Brother International HL-2170W | Network Users Manual - English - Page 134
wireless network B Network node type NC-7400w Operating system support Windows® 2000/XP, Windows® XP Professional x64 Edition, Windows Vista®, B Windows Server® 2003, 2003 x64 Edition, Mac OS® X 10.2.4 or greater Protocol support Web Services TCP Services Network type IEEE 802.11b/g wireless - Brother International HL-2170W | Network Users Manual - English - Page 135
Space to B RAM install Windows® Operating System Windows supported. Management utilities B BRAdmin Light BRAdmin Professional 1 Web BRAdmin 1 Windows® 2000/XP/XP Professional x64 Edition, Windows Vista®, Windows Server® 2003/2003 x64 Edition Mac download from http://solutions.brother.com 128 - Brother International HL-2170W | Network Users Manual - English - Page 136
, 69 APIPA 6, 122 APOP 102 ARP 122 Authentication 16 Automatic wireless (one-push) method 31, 54 B BINARY_P1 120 BOOTP 6, 120 BRAdmin Light 2, 10, 12, 128 BRAdmin Professional 2, 13, 105, 128 Brother installer application 21 Brother Solutions Center 10, 13 C Channels 16 CKIP 17 Computer - Brother International HL-2170W | Network Users Manual - English - Page 137
Printing 91 TELNET 7, 123 TEXT_P1 120 TKIP 16 Trademarks i Troubleshooting 113 W Web Based Management (web browser) ..... 3, 14, 106 Web BRAdmin 2, 124, 128 Web Server 7 Web Services 7, 124 WEP 16 Wi-Fi Protected Setup 22, 31, 54, 69, 80 Wireless network 20, 101, 118 WPA-PSK/WPA2-PSK 16
NETWORK
USER’S GUIDE
Multi-Protocol On-board Ethernet Print Server and Wireless
(IEEE 802.11b/g) Ethernet Print Server
HL-2150N
HL-2170W
Please read this manual thoroughly before using the printer.
Keep the CD-ROM in a convenient place so you can use it quickly
if you need to.
Please visit us at http://solutions.brother.com
where you can get
product support, the latest driver updates and utilities, and
answers to frequently asked questions (FAQs) and technical
questions.
Note: Not all models are available in all countries.
Version
A
ENG