Brother International HL-3400CN Users Manual - English
Brother International HL-3400CN - Color Laser Printer Manual
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- Brother International HL-3400CN | Users Manual - English - Page 1
Brother Color Laser Printer HL-3400CN Series USER'S GUIDE Please read this manual thoroughly before using the printer. Keep this manual in a convenient place for quick reference at all times. I - Brother International HL-3400CN | Users Manual - English - Page 2
mark. All other brand and product names mentioned in this user's guide are registered trademarks or trademarks of respective companies. Compilation and Publication Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions - Brother International HL-3400CN | Users Manual - English - Page 3
In CANADA Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 BBS For downloading drivers from our Bulletin Board Service, call: In - Brother International HL-3400CN | Users Manual - English - Page 4
IV - Brother International HL-3400CN | Users Manual - English - Page 5
HL-3400CN Series USER'S GUIDE (For USA & CANADA Only) For technical and operational assistance, please call: In USA 1-877-284-3238 In CANADA 1-800-853-6660 514-685-6464 (within Montreal) If you have comments or suggestions, please write us at: In USA In CANADA Printer Customer Support - Brother International HL-3400CN | Users Manual - English - Page 6
The following conventions are used in this User's Guide: Warning Indicates warnings that must be observed to prevent possible personal injury. ! Caution Indicates cautions that must be observed to use the printer properly or prevent damage to the printer. Note Indicates notes and useful tips to - Brother International HL-3400CN | Users Manual - English - Page 7
periodically in accordance with the instructions found in your user manual. Warning If metal objects, water or other liquids get inside the printer, turn the printer off immediately and unplug the printer. Contact your dealer. Warning Do not put consumables such as the Toner Cartridges and the Waste - Brother International HL-3400CN | Users Manual - English - Page 8
Warning In case of a fuser oil spill, you must clean it up immediately . Warning Do not put any pressure on the Feeder Cassette or the Front Cover when it is opened. If you do so, you might get injured because there is a possibility that the printer can fall on you. iv - Brother International HL-3400CN | Users Manual - English - Page 9
's and Don'ts for Optimum Print Quality ! Caution Before you move or lift the printer, remove the Toner Cartridges, Waste Toner Pack, Oil Bottle and Fusing Unit to avoid spills. Be sure to keep the printer as level as possible. Damage caused by failure to remove the supplies will void your warranty - Brother International HL-3400CN | Users Manual - English - Page 10
2-5 Install the Toner Cartridges 2-7 Install the Oil Bottle and the Fuser Cleaner 2-10 Loading Paper in the Media Cassette 2-13 Connecting the Printer to Your Computer 2-17 Turning the Printer On 2-19 Printing the Test Patterns or Lists 2-21 Install the Printer Driver 2-23 vi - Brother International HL-3400CN | Users Manual - English - Page 11
3-3 ABOUT THE CONTROL PANEL 3-5 Selecting the Local Language Display 3-5 Using the Panel Buttons 3-6 Printer Settings 3-7 PAPER HANDLING 3-8 Print Media 3-8 Cassette Feed 3-16 Manual Feed 3-17 CHAPTER 4 CONTROL PANEL DISPLAY AND LEDS 4-1 Display 4-1 About Routine Maintenance - Brother International HL-3400CN | Users Manual - English - Page 12
25 CLEANING THE PRINTER 5-30 REPACKING AND RELOCATING THE PRINTER 5-32 OPTIONS 5-33 Lower Tray Unit 5-33 Duplex Unit 5-40 Font Card, Flash Memory/HDD Card 5-50 Installing a Font Card, Flash Memory Card and HDD Card 5-50 Selecting the Optional Fonts 5-52 Network Option 5-53 Modular - Brother International HL-3400CN | Users Manual - English - Page 13
CHAPTER 6 TROUBLE SHOOTING TROUBLESHOOTING Operator Call Messages Maintenance Messages (appear on the lower row) Error Messages Service Call Messages Paper Jams Q & A Setting Up the Printer Setting Up the Printer Paper Handling Printing Print Quality TABLE OF CONTENTS 6-1 6-1 6-3 6-4 6-6 6-9 6-13 - Brother International HL-3400CN | Users Manual - English - Page 14
Corporate Boulevard Bridgewater, NJ 08807-0911, U.S.A. TEL : (908) 704-1700 declares, that the products Product Name : Brother Color Laser Printer HL-3400CN Model Numbers : HL-3400C Product Options : Lower Tray Unit LFU-3 and Duplex Unit DUP-3 HDD (HD-6G) complies with Part 15 of the FCC - Brother International HL-3400CN | Users Manual - English - Page 15
Compatibility Directive 89/336/EEC (as amended by 91/263/EEC and 92/31/EEC). Issued by: Brother Industries, Ltd. Printer Products Division Radio Interference (220-240 V Model Only) This printer complies with EN55022(CISPR Publication 22)/Class B. Before this product is used, ensure that you use - Brother International HL-3400CN | Users Manual - English - Page 16
USER'S GUIDE WITH the Network Card NC-2010h, NC-2100h EMC Notice Warning This is a Class A product. In a domestic environment this product may cause radio interference in which case the user accordance with the instruction manual, may cause harmful by Brother Industries, Ltd. could void the user's - Brother International HL-3400CN | Users Manual - English - Page 17
Compatibility Directive 89/336/EEC (as amended by 91/263/EEC and 92/31/EEC). Issued by: Brother Industries, Ltd. Printer Products Division Radio Interference (220-240 V Model Only) This printer complies with EN55022(CISPR Publication 22)/Class A. Before this product is used, ensure that you use - Brother International HL-3400CN | Users Manual - English - Page 18
USER'S GUIDE Laser Notices Laser Safety (For 120 V Model Only) This printer is certified as a Class I laser product under the U.S. Department of Health and Human Services in this manual may result in hazardous radiation exposure. IEC 825 Specification (For 220 - 240 V Model Only) This printer is a - Brother International HL-3400CN | Users Manual - English - Page 19
REGULATIONS This printer has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances. Caution: Use of controls, adjustments or performance of procedures other than those specified in this manual may result in - Brother International HL-3400CN | Users Manual - English - Page 20
USER'S GUIDE Safety Information IMPORTANT - For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point that is effectively grounded through the normal household wiring. Any extension cords used with this printer must be three- - Brother International HL-3400CN | Users Manual - English - Page 21
in accordance with the following code: Green and yellow: Ground Blue: Neutral Brown: Live The colours of the wiring in the power lead of this printer may not correspond with the markings which identify the terminals in your plug. If you need to fit a different plug, proceed as follows. Remove - Brother International HL-3400CN | Users Manual - English - Page 22
helps you troubleshoot the printer in case of problems. APPENDICES contain printer specifications and paper specifications. INDEX provides an alphabetical list of the contents of this manual. Notes When you read this User's Guide, note the following: • This User's Guide contains instructions or - Brother International HL-3400CN | Users Manual - English - Page 23
USER'S GUIDE ABOUT THIS PRINTER Features This printer has the following standard features. 2400 x 600 DPI Class Resolution This printer prints at a default resolution of 600 dots per inch (dpi). By utilizing the 300-dpi mode, the printer and Economical Toner Cartridge The toner cartridge can print - Brother International HL-3400CN | Users Manual - English - Page 24
from the media cassette. For detailed paper specifications, see 'Paper Handling' in Chapter 3. Three Interfaces This printer has a high speed bi-directional Brother NC-3100h Networking solution. If your application software supports the bi-directional parallel interface, you can monitor the printer - Brother International HL-3400CN | Users Manual - English - Page 25
USER'S GUIDE Automatic Emulation Selection This printer can automatically select the printer emulation mode depending on the print commands it receives from the computer software. With this feature, many users can share the printer on a network. Data Compression Technology This printer can - Brother International HL-3400CN | Users Manual - English - Page 26
Toner Save Mode This printer has an economical Toner Save Mode. By using this feature you can substantially reduce printer operating costs and extend the life expectancy of the toner data for printer usage analysis. Saving User Settings You can personalize the printer by customizing your own control - Brother International HL-3400CN | Users Manual - English - Page 27
USER'S GUIDE Options The following options are available for this printer: [Paper Handling] Lower Tray Unit (LT-34CL) A lower tray unit expands the paper source capacity. You can load extra paper or different sizes of paper. You can load 330 x 483mm (13"x19"), Ledger, Letter, A3, A4, and legal - Brother International HL-3400CN | Users Manual - English - Page 28
. You also can use the Brother Analysis Tool software and the Brother Card Monitor software. For more network. RAM Expansion By installing commercial memory modules you can expand the memory capacity up to 320 Mbytes. Note Installation instructions for each options is provided in the manual - Brother International HL-3400CN | Users Manual - English - Page 29
USER'S GUIDE Operating and Storage Environment Please take note of the following before using the printer. Power Supply Use the printer within the specified air conditioner, copier, shredder, etc. If you must use the printer with these appliances, we recommend that you use a voltage transformer or - Brother International HL-3400CN | Users Manual - English - Page 30
28") 70cm(28" 20cm(8") Front Fig. 1-1 Recommended area around the Printer Note • Ensure that there is enough space behind the printer so that you can easily access the rear cover or Duplex unit if a paper jam occurs. • Make sure that the Paper Cassette does not extend past the edge of the table - Brother International HL-3400CN | Users Manual - English - Page 31
Oil Bottle Fuser Cleaner Standard Media Cassette Oil Syringe Printer Reference Guide and Quick Setup Guide CD-ROM Fig. 2-1 Components in the Printer Carton Toner Cartridges (Black, Cyan, magenta and Yellow) Power Cord ! Caution The Toner Cartridges, OPC Belt cartridge, Oil Bottle and Fuser - Brother International HL-3400CN | Users Manual - English - Page 32
USER'S GUIDE Note An interface cable is not a standard accessory. Please in and the HL-3400CN series model purchased. Note We recommend keeping a spare of the following consumables at all times. When the following consumables are exhausted, the printer will cease printing. * Toner Cartridges (TN - Brother International HL-3400CN | Users Manual - English - Page 33
General View Control Panel CHAPTER 2 SETTING UP THE PRINTER Top Cover Power Button Media Cassette Fig. 2-2 Front View Front Cover Controller Box Rear Side Cover Rear Access Cover Fig. 2-3 Rear View Power Cord Connector 2-3 - Brother International HL-3400CN | Users Manual - English - Page 34
USER'S GUIDE SETTING UP THE PRINTER Remove the Protective Parts After checking that you have all of the correct parts, temporarily place the printer where you can easily reach all sides. Remove the protective parts that secure the printer against damage during transportation, as shown below: - Brother International HL-3400CN | Users Manual - English - Page 35
Install the OPC Belt Cartridge CHAPTER 2 SETTING UP THE PRINTER ! Caution • Do not touch the green surface of the OPC Belt Cartridge. This can degrade print quality. • Do not expose the OPC Belt to light ( - Brother International HL-3400CN | Users Manual - English - Page 36
USER'S GUIDE 3. Remove the orange OPC Belt Tension Release Pins from both sides of the OPC Belt Cartridge. Fig. 2-7 Remove the Pins 4. Remove the Protective Sheet from the OPC Belt Cartridge. Fig. 2-8 Remove the Protective Sheet 5. Insert the OPC Belt Cartridge into the printer cartridge guide - Brother International HL-3400CN | Users Manual - English - Page 37
or letter-size single-sided pages at about 5% coverage. (Actual toner yield will depend on the images being printed.) Note The toner cartridges shipped with the printer are starter cartridges that contain only half the normal amount of toner. (7,000 pages (Black) and 4,250 A4 pages (Cyan, Magenta - Brother International HL-3400CN | Users Manual - English - Page 38
Cover 4. Install the 4 toner cartridges by positioning them in the correct guides. Each color cartridge is individually keyed to prevent improper installation. Match each cartridge color label to the corresponding color label on the printer. Fig. 2-13 Install the Toner Cartridges 5. Close the Front - Brother International HL-3400CN | Users Manual - English - Page 39
SETTING UP THE PRINTER ! Caution • Insert the toner cartridges gently into the printer. Do not try to lock them into the printer by pushing them all the way into the cartridge guide. The cartridges will be correctly positioned when the front cover is closed. • Do not stand the toner cartridge on its - Brother International HL-3400CN | Users Manual - English - Page 40
USER'S GUIDE Install the Oil Bottle and the Fuser Cleaner 1. Open the Top Cover. 2. Unlock the Cleaning Roller Lock Levers and Oil Bottle Lock Levers. Fig. 2-15 - Brother International HL-3400CN | Users Manual - English - Page 41
. Fig. 2-17 Install the Oil Bottle ! Caution Do not spill oil inside the printer. If oil does spill, it might cause damage to the printer. If you do spill any oil, consult your dealer or an authorized Brother service representative. 5. Lock the Oil Bottle in place by turning the Oil Bottle Lock - Brother International HL-3400CN | Users Manual - English - Page 42
USER'S GUIDE 6. Place the Fuser Cleaner into the Fusing Unit with the roller side facing you. Fig. 2-19 Install the Fuser Cleaner 7. Lock the Fuser Cleaner in place by turning the Fuser Cleaner Lock Levers. Fig. 2-20 Lock the Fuser Cleaner Lock Levers 8. Close the Top Cover. 2-12 - Brother International HL-3400CN | Users Manual - English - Page 43
in the Media Cassette CHAPTER 2 SETTING UP THE PRINTER Note This printer has a 250 sheet Media Cassette as standard. An additional Lower Tray Unit is available as an option. Since the Media Cassette supports universal paper types, you can place 13"x19", Ledger, Letter, A3, A4, B4, B5, Legal - Brother International HL-3400CN | Users Manual - English - Page 44
USER'S GUIDE To install the Media Cassette follow these steps to set the paper guides: Note • Be sure to select the same paper size in your application software, or printing errors will occur. If your application software does not support paper size selection in its print menu, you can change the - Brother International HL-3400CN | Users Manual - English - Page 45
CHAPTER 2 SETTING UP THE PRINTER 2. Adjust the Paper Guides to accommodate the paper size you wish to use. Hold the shaded parts shown below and gently slide the guides into place. Fig. 2-22 Adjust the Paper Guides 3. Load paper into the Media Cassette and refit the paper cassette cover. 2-15 - Brother International HL-3400CN | Users Manual - English - Page 46
USER'S GUIDE Note • Adjust the tray to the correct paper size indication arrow. If you do not adjust it correctly, the printer may detect the wrong size of paper. • Do not load more than 250 sheets of paper (90 g/m2or 24 lbs.) in the cassette, or paper jams may occur. Paper (90 g/m2 or 24 lbs.) - Brother International HL-3400CN | Users Manual - English - Page 47
For the settings on the computer, refer to the manual of the computer or software you use. Connect the printer to your computer as follows: 1. Make sure that both the computer and printer are turned off. ! Caution Always turn off the printer and computer when connecting and disconnecting the cable - Brother International HL-3400CN | Users Manual - English - Page 48
interface cable to the interface connector on your computer. Be sure to tighten the connection on the computer as well. Note When you connect to a network, you can use the Brother NC-3100h , NC-2010h, or NC-2100h network cards. For more details, refer to the Network User's Guide. 2-18 - Brother International HL-3400CN | Users Manual - English - Page 49
voltage and frequency. • USA and Canada: AC 120 V, 50/60 Hz • Europe, Australia and others: AC 220 to 240 V, 50/60 Hz • Since this printer must be electrically grounded, the power cord should be connected to a grounded AC outlet. • The total length of the power cord, including extension cords - Brother International HL-3400CN | Users Manual - English - Page 50
as this may cause a paper jam and adversely affect the printer. The printer performs self-diagnosis at start-up to check its hardware and software. If the printer should find any problems, the display will change to show the corresponding error message. See "TROUBLESHOOTING" in Chapter 6. The - Brother International HL-3400CN | Users Manual - English - Page 51
have loaded paper into the cassette. Make sure that you have removed the protective parts on the Waste Toner Pack. 2 Turn on the printer. Wait FONT Button" in Chapter 4. • If user-defined characters are already downloaded into the printer memory as permanent download fonts, you can print a list of - Brother International HL-3400CN | Users Manual - English - Page 52
USER'S GUIDE 6. Press the Set button. The printer starts printing the selected test pattern or list. When the printer finishes printing, it automatically returns to the off-line mode. Press the SEL button to place the printer - Brother International HL-3400CN | Users Manual - English - Page 53
then select the language you require. Follow the instructions that appear on screen.. 5. Click the 'Install Driver & Software', select the printer driver type you want to install. 6. After the printer driver has been installed, the HL-3400CN series window will appear. Follow the onscreen messages to - Brother International HL-3400CN | Users Manual - English - Page 54
, you should re-install it. Re-installing the previous driver will make the new HL-3400CN driver inactive. • The installer makes the installed printer driver the Windows® default. • The installer automatically sets the printer port to the parallel interface, LPT1. • During this installation, changes - Brother International HL-3400CN | Users Manual - English - Page 55
color output, we recommend you use the Brother BR-Script 2 emulation. The printer is set to the HP color printer emulation (PCL5C) mode automatically. Since PCL5C To select the emulation mode manually, use the Emulation button. For further information, see "EMULATION Button" in Chapter 4. - Brother International HL-3400CN | Users Manual - English - Page 56
USER'S GUIDE Notes When you use the automatic emulation selection, note the following: • manually using the Emulation button Try this function with your application software or network server. If the function does not work properly, select the required emulation mode manually using the printer - Brother International HL-3400CN | Users Manual - English - Page 57
PRINTER AUTOMATIC INTERFACE SELECTION This printer has an automatic interface selection function. When the printer printer. (Note: Always turn off both your computer and printer both the printer and computer to the printer if your computer manually with the Mode button (INTERFACE MODE) on the printer - Brother International HL-3400CN | Users Manual - English - Page 58
USER'S GUIDE Notes When you use the automatic interface selection, note the following: • Once takes a few seconds to work. If you want to speed up printing, select the required interface manually via the Mode button. If you typically use only one interface, we recommend you select that interface - Brother International HL-3400CN | Users Manual - English - Page 59
ABOUT THE CONTROL PANEL Selecting the Local Language Display The display shows the current printer status. When you operate the control panel buttons, it shows functions and settings. If a problem occurs, it shows the corresponding error message. These messages are displayed in several languages - Brother International HL-3400CN | Users Manual - English - Page 60
USER'S GUIDE Using the Panel Buttons The printer printer memory. SEL - Selects on-line or off-line mode. FORM FEED - Prints remaining data or reprints the same print job or page. FEEDER - Selects paper settings. EMULATION - Selects printer emulation. ECONOMY - Selects toner save or power save mode - Brother International HL-3400CN | Users Manual - English - Page 61
Settings with the Mode button and restore them with the Reset button. The current settings are cleared after restoring one of the saved user settings. Factory Settings The printer settings have been set at the factory before shipment. They are called "Factory Settings." Although you can operate the - Brother International HL-3400CN | Users Manual - English - Page 62
USER'S GUIDE PAPER HANDLING Print Media Paper Size 1. The Standard Media Cassette Since the Media Cassette is a universal type, you can use any of the paper sizes listed below. The cassette can hold up to 250 sheets of paper (90 g/m2 or 24 lbs.) or up to 30 envelopes (paper should be loaded only - Brother International HL-3400CN | Users Manual - English - Page 63
that you test paper, especially special sizes and types of paper, on this printer before purchasing large quantities. • Print quality will vary depending on the paper being used. Note Do not load envelopes in the Paper cassette in the Optional Lower Tray Unit. It may cause paper jams. 3-9 - Brother International HL-3400CN | Users Manual - English - Page 64
USER'S GUIDE Printable Area The Printable Area depends on the settings in your application. The figure below shows the printable and non printable areas of various paper types with this printer. Simplex Paper: 5mm (0.2") Other: 10mm (0.39") Duplex 5mm (0.2") Side B 7mm (0.28")Side A Plane Paper - Brother International HL-3400CN | Users Manual - English - Page 65
WORKING WITH THE PRINTER Note If you use paper that does not meet the specifications listed in this User's Guide the life of the various consumables and parts may be reduced. ! Caution When you feed thin paper in the Long Edge Feed direction, paper jams may occur. If a paper jam occurs, feed - Brother International HL-3400CN | Users Manual - English - Page 66
USER'S GUIDE Using Envelopes You will need to attach the Envelope Adapter when you want to print envelopes. the Envelope adapter into the Media Cassette. Fig. 3-3 Attach the Envelope Adapter 3. Adjust the Envelope Guide to the size of the envelopes you want to load. Fig. 3-4 Adjust the Envelope - Brother International HL-3400CN | Users Manual - English - Page 67
CHAPTER 3 BEFORE WORKING WITH THE PRINTER 4. Adjust the Paper Guide to the Envelope Adapter size . Fig. 3-5 Adjust the Paper Guide 5. Fit the Media Cassette Cover and reinstall the Media Cassette into the printer. Note Be sure to adjust the Paper Guide of the Media Cassette to the Envelope Adapter - Brother International HL-3400CN | Users Manual - English - Page 68
USER'S GUIDE Avoid using envelopes with the following characteristics: • Glossy or shiny surfaces • Protection cover on the envelopes' adhesive parts • Sealing flaps that have not been folded at purchase • Sealing flaps as shown below • Three or more layers of paper in the marked area • Each side - Brother International HL-3400CN | Users Manual - English - Page 69
3 BEFORE WORKING WITH THE PRINTER Before loading envelopes in the cassette, check the following: • Envelopes should have a lengthwise sealing flap. • The sealing flaps should be crisply and correctly folded (irregularly cut or folded envelopes may cause paper jams). • Envelopes should consist - Brother International HL-3400CN | Users Manual - English - Page 70
USER'S GUIDE Cassette Feed The printer can feed paper from the Media Cassette, Optional Lower Media Cassette or Optional Legal Cassette. Notes When you load paper into the Media Cassette, note the following: • If your application software supports paper size selection on the print menu, you can - Brother International HL-3400CN | Users Manual - English - Page 71
WORKING WITH THE PRINTER Manual Feed Since this printer does not have a manual feed or multi purpose tray, you cannot manually feed irregular sized paper. However, this printer has a special Manual Feed Mode using Tray 1 (upper tray) to accommodate non-standard paper sizes. See "Manual Mode" in - Brother International HL-3400CN | Users Manual - English - Page 72
light to indicate the current printer status. Copy Pages Orientation Feeder EmulationMode Toner K C M Y problems occur, the display shows the corresponding operator call, error, or service call message to prompt you to take an action. For more information on these messages, see "TROUBLESHOOTING - Brother International HL-3400CN | Users Manual - English - Page 73
USER'S GUIDE Printer Status Messages (on the upper row) The following table shows the printer status messages that are displayed during normal operation: Printer Status Message 00 READY 001P T1 00 IDLE 001P T1 AUTO PCL5C HP PCL5C 00 BUSY 001P T1 00 SLEEP 001P T1 01 PRINT 001P - Brother International HL-3400CN | Users Manual - English - Page 74
The printer has reset the 120K Kit life counter. Refer to Chapter 5 for details. The printer has reset the Transfer Drum life. The printer has reset the printer Paper Feeding Kit life. The printer has reset the Lower Tray 1 Paper Feeding Kit life. The printer has reset the Lower Tray 2 Paper Feeding - Brother International HL-3400CN | Users Manual - English - Page 75
USER'S GUIDE LJ PRINT 002 L sT1 AUTO s s s s K C MY Duplex I : duplex : simplex Paper Source "T1"... Tray 1 "T2"... Tray 2 "MN"... Manual Feed Copy Pages Orientation "P"... Portrait "L"... Landscape Toner Level I : sufficient toner (blinking I): toner nearly empty "p"... Reverse portrait - Brother International HL-3400CN | Users Manual - English - Page 76
Blinking Meaning Data remains in the printer buffer. Pressing the Form Feed button prints the data and clears the buffer. Receiving or processing data ALARM LED indication On Meaning A problem has occurred in the printer. ON LINE LED indication On Off Meaning The printer is on-line and ready to - Brother International HL-3400CN | Users Manual - English - Page 77
USER'S GUIDE BUTTONS IN NORMAL MODE You can control the basic printer operations and change various printer settings in the NORMAL mode. Functions available in the NORMAL mode are shown above the panel buttons. Copy Pages Orientation Feeder EmulationMode Toner K C M Y Ready On Line Data Sel - Brother International HL-3400CN | Users Manual - English - Page 78
button to perform the displayed function. When you press the Set button, the printer stores the settings you have selected into the memory as "User Settings." Every time you turn on the printer, it is reset to these user settings. They remain effective until you make new settings or restore them to - Brother International HL-3400CN | Users Manual - English - Page 79
USER'S GUIDE orientation, paper size, margins, & others. FORMAT MODE Set horizontal & vertical offsets. FORMAT MODE Set orientation, paper size ADVANCED MODE Set network mode, print density, & others. ADVANCED MODE Set network mode, print density, & others. ADVANCED MODE Set network mode, print - Brother International HL-3400CN | Users Manual - English - Page 80
XL modes. Note The mode menus and settings that appear will vary according to the current emulation mode, printer status and any options that may be installed in the printer. Mode Menu INTERFACE MODE Setting Menu I/F=PARALLEL I/F=RS-232C I/F=EXPAND I/O I/F=AUTO Sub-Setting Menu Setting HIGH - Brother International HL-3400CN | Users Manual - English - Page 81
USER'S GUIDE Mode Menu (Continued) INTERFACE MODE (Continued) Setting Menu I/F AUTO (Continued) FORMAT MODE ORIENTATION AUTO MODE PAGE FORMAT MODE Sub-Setting Menu MIO Setting ORI=PORTRAIT AUTO LF=OFF AUTO CR=OFF AUTO WRAP=OFF AUTO SKIP=ON (HP mode) AUTO MASK=OFF (EPSON & IBM modes) exit PAPER - Brother International HL-3400CN | Users Manual - English - Page 82
font ID for saved font. SECONDARY FONT Save secondary font. FONT ID=##### Set secondary font ID for saved font. DOWNLOAD FONT Save download font. FONT ID=##### Set download font ID for saved font. Exit Exit to DEVICE OPERATION DELETE MACRO ID=##### Delete the selected macro. DATA ID - Brother International HL-3400CN | Users Manual - English - Page 83
USER'S GUIDE Mode Menu (Continued) Setting Menu ADVANCED MODE NETWORK MODE CONTINUE MODE SCALABLE FONT INPUT BUFFER Sub-Setting Menu LOCK PANEL=OFF PASS NO=### AUTO FF=OFF WAIT TIME= 5s FF SUPPRESS=OFF exit CONTINUE=MANUAL FONT=ALL ttttt SAVE SETTINGS FAX MODE TIME SETTINGS SAVE SETTING 1 - Brother International HL-3400CN | Users Manual - English - Page 84
status and any options that may be installed in the printer. Mode Menu INTERFACE MODE Same as HP PCL5C Mode Setting Menu Sub-Setting Menu Setting FORMAT MODE PAGE FORMAT MODE PAPER=LETTER LETTER, LEGAL, A4, A5, B5, (For 120V model) PAPER=A4 JIS B5, EXECUTIVE, COM10, C5 and DL (For 220 - Brother International HL-3400CN | Users Manual - English - Page 85
USER'S GUIDE Mode Menu (Continued) ADVANCED MODE Setting Menu Sub-Setting Menu NETWORK MODE LOCK PANEL=OFF PASS NO=### AUTO FF=OFF WAIT TIME= 5s FF SUPPRESS=OFF exit ERROR PRINT ERROR PRINT=OFF CONTINUE MODE CONTINUE=MANUAL INPUT BUFFER ttttt SAVE SETTINGS SAVE SETTING 1 SAVE SETTING 2 - Brother International HL-3400CN | Users Manual - English - Page 86
the HP-GL mode. Note The mode menus and settings that appear will vary according to the current emulation mode, printer status and any options that may be installed in the printer. Mode Menu INTERFACE MODE Same as PCL5C Mode Setting Menu Sub-Setting Menu Setting FORMAT MODE PAGE FORMAT MODE - Brother International HL-3400CN | Users Manual - English - Page 87
USER'S GUIDE Mode Menu (Continued) PAGE PROTECTION Setting Menu PROTECT=AUTO exit DEVICE OPERATION Same as BR-Script mode Sub-Setting Menu ADVANCED MODE Same as PCL5C - Brother International HL-3400CN | Users Manual - English - Page 88
CHAPTER 4 CONTROL PANEL Basic Operating Procedures When you operate the Mode button, remember the following basic steps: 1. Press the Sel button to take the printer off-line. 2. Press the Mode button to enter the MODE menus. • Press the v or w button to scroll forward or backward through the menus. - Brother International HL-3400CN | Users Manual - English - Page 89
USER'S GUIDE Operation Example: Selecting the Parallel Interface To manually select the parallel interface: 1. Press the Sel button to take the printer when a commercial MIO compatible sharing/network card has been installed. • Some models are supplied with the network card pre-installed. 4. Press - Brother International HL-3400CN | Users Manual - English - Page 90
been factory set. If you want to select a specific interface manually, use interface mode to select it. Display Message I/F=PARALLEL factory setting = 5 seconds. This time out is the duration during which the printer will not allow another automatic change to the interface. Even if you choose the - Brother International HL-3400CN | Users Manual - English - Page 91
USER'S GUIDE s Parallel Interface When you use the parallel interface, you must set computer and printer and faster transmission of data-you must install the Brother driver supplied on the CD-ROM included with the printer or a third party printer driver or software that supports these features. - Brother International HL-3400CN | Users Manual - English - Page 92
input/output (MIO) card in the printer, you can select the extended I/O interface manual for the MIO card. Note This setting appears only when an MIO card has been installed. For installation of the MIO card, see the Network manual. The network card may be pre-installed on some HL-3400CN series - Brother International HL-3400CN | Users Manual - English - Page 93
USER'S GUIDE FORMAT MODE ORIENTATION When you select "ORIENTATION", you can set portrait or landscape orientation. Note The ORIENTATION selection is effective in the HP PCL5C, EPSON FX-850 and IBM Proprinter XL modes. It does not work in other emulation modes. This printer can print pages in - Brother International HL-3400CN | Users Manual - English - Page 94
feed occurs when the printer position reaches the bottom margin. The printer ignores the top and bottom margin settings you selected via the control panel. The page length is automatically set to 11" for letter or A4-size paper and to 14" for legal-size paper. The printer operates according to the - Brother International HL-3400CN | Users Manual - English - Page 95
USER'S GUIDE Note on "AUTO MASK" When you use application software in non-HP modes, be sure to set "AUTO MASK" to ON. When you use letter or A4 size paper . AUTO Mode AUTO LF AUTO CR AUTO WRAP AUTO SKIP AUTO MASK Printer Emulation (Factory settings in bold print) HP PCL5C EPSON FX-850 IBM - Brother International HL-3400CN | Users Manual - English - Page 96
: 0, 0.33 (Non-HP), 0.5 (HP), 1.0, 1.5, or 2.0 inches. Set the bottom margin at a distance from the bottom edge of the paper: 0, 0.33 (NonHP), 0.5 (HP), 1.0, 1.5, or 2.0 inches. Set the number of lines per page from 5 to 128 lines. See "List of Factory Settings" in this chapter. The - Brother International HL-3400CN | Users Manual - English - Page 97
has been factory set for 220/240V models. • When you use paper smaller than specified in the PAGE FORMAT MODE, be sure that the print area is smaller than the paper size; otherwise the inside of the printer will get stained with toner. We recommend that you perform a test before actual use. For this - Brother International HL-3400CN | Users Manual - English - Page 98
Margin) Line Feed Pitch [Vertical Motion Index (VMI)] The setting of lines/page is subject to the current paper size and orientation. For example, when letter-sized paper is used, the printer can print 60 lines per page in portrait orientation. If the orientation is changed, the line settings are - Brother International HL-3400CN | Users Manual - English - Page 99
USER'S GUIDE GRAPHICS MODE Note The settings in this mode menu are effective only in the HP-GL mode. They do not appear in any other emulation - Brother International HL-3400CN | Users Manual - English - Page 100
CHAPTER 4 CONTROL PANEL s Character Set When you select "CHARACTER SET," you can select the standard and alternate character sets used in the HP-GL emulation mode. Enter the sub-setting menu and select the menu for the standard or alternate character set with the v or w button and press the Set - Brother International HL-3400CN | Users Manual - English - Page 101
USER'S GUIDE RESOLUTION MODE The print resolution, Color Advanced Photoscale Technology (CAPT) and High Resolution Control (HRC) can be set in this mode menu. Display Message RESOLUTION CAPT SETTING HRC SETTING Resolution Mode Set the print resolution of the printer. Set the CAPT function. Set - Brother International HL-3400CN | Users Manual - English - Page 102
is printing in this mode, the display prompts "01 PR300 ... ." • If the printer cannot print files even at 300 dpi, a "MEMORY FULL" error occurs. See "TROUBLESHOOTING" in Chapter 6. • This automatic resolution decrease function works with the page protection on. See also "PAGE PROTECTION" in this - Brother International HL-3400CN | Users Manual - English - Page 103
USER'S GUIDE s HRC Setting When you select "HRC SETTING," you can set the high resolution control (HRC). This is a special function that offers improved print quality of characters and graphics that conventional laser printers cannot attain with resolutions of 300 or 600 dpi. Display Message HRC - Brother International HL-3400CN | Users Manual - English - Page 104
only when it is necessary. (Factory setting) Page protection on for letter size paper. Page protection on for A4 size paper. Page protection on for legal size paper. Page protection off To protect pages, your printer will need the minimum memory shown in the following table: Protection Off Letter - Brother International HL-3400CN | Users Manual - English - Page 105
USER'S GUIDE DEVICE OPERATION Notes • BE SURE TO TURN OFF THE PRINTER POWER BUTTON BEFORE INSTALLING OR REMOVING A FLASH to install a commercial flash memory card or HDD card in the correct card slot of the printer. When you are in this mode menu, you can save macros and fonts in the installed - Brother International HL-3400CN | Users Manual - English - Page 106
or optional HDD. Exit to DEVICE OPERATION When the display shows "FORMAT DEVICE," press the Set button to format the installed card. After the printer finishes formatting the card, you must exit to the "DEVICE OPERATION" menu. Notes • When the card is formatted, data that was previously written - Brother International HL-3400CN | Users Manual - English - Page 107
USER'S GUIDE Note A common use of the flash memory is with FORMS software packages. With these commercially available software packages you have an option to send a form to the printer without any data. After you have sent the form to the printer, you may save the form in the flash memory as a - Brother International HL-3400CN | Users Manual - English - Page 108
Message SAVE DATA SAVE MACRO PRIMARY FONT SECONDARY FONT DOWNLOAD FONT Save Menu Save data that the printer will receive and set its ID. Save a macro , the display shows the guide menu. The guide menu message prompts you to press the Set button again so that the printer exits from the data reception - Brother International HL-3400CN | Users Manual - English - Page 109
USER'S GUIDE Notes When you send data to be saved on the card, it is temporarily stored in the RAM of the printer. Note the MACRO" menu appears only in the HP PCL5C emulation mode. If you have downloaded a macro into the printer's memory, you can save the macro on the installed flash memory card, - Brother International HL-3400CN | Users Manual - English - Page 110
press the Set button at the "PRIMARY FONT" or "SECONDARY FONT" message, the printer prompts you to select the ID of the font. Select the ID with the v or w button and press the Set button again, so that the printer saves the font with the selected ID. Note When you see an asterisk on - Brother International HL-3400CN | Users Manual - English - Page 111
USER'S GUIDE Notes When you save the primary or secondary font, note the following: • The font is temporarily stored in the RAM of the printer and change the printer resolution to 300 dpi, the printer cannot print the saved font. • Download Font Notes • The "DOWNLOAD FONT" menu appears - Brother International HL-3400CN | Users Manual - English - Page 112
the HDD card are selected in a print job, they are copied into the printer RAM. It may cause a printer memory full error because those fonts occupy some RAM space. We recommend that you install optional DIMM memory to use the downloaded fonts on the HDD card. s Delete When you select "DELETE" and - Brother International HL-3400CN | Users Manual - English - Page 113
USER'S GUIDE • Format Device You can format the flash memory card, HDD card or optional HDD to delete its contents. Instructions are in the following menu: FORMAT DEVICE When you press the Set button in this menu, the printer asks if you want to delete all contents of the device. Then press the - Brother International HL-3400CN | Users Manual - English - Page 114
will not be able to unlock it and the display will show the following message: INCORRECT!! s Auto Form Feed If unprinted data remains in the printer's memory, the Data LED stays on. You must print the remaining data with the Form Feed button. See "FORM FEED Button" in Chapter 4. The auto - Brother International HL-3400CN | Users Manual - English - Page 115
USER'S GUIDE s Form Feed Suppress You can turn the form feed suppress function pages contain no print data, the printer would normally print blank pages. When you turn this function on, you can suppress printing blank pages. When the printer is used in a network environment, it may be set to - Brother International HL-3400CN | Users Manual - English - Page 116
program or a font selection command. To cope with this font problem, you can restrict the font selection by using this setting as follows: Display Message FONT=ALL FONT=LJ Scalable Font All scalable fonts for this printer can be selected with the font selection command. (Factory setting) Scalable - Brother International HL-3400CN | Users Manual - English - Page 117
USER'S GUIDE INPUT BUFFER You can increase or decrease the capacity of the input buffer with the v or w button in this mode menu. A larger capacity allows the printer to receive data from the computer faster. Note If the printer reports a memory full error, reduce the capacity of the input buffer - Brother International HL-3400CN | Users Manual - English - Page 118
in Chapter 4. Note No user settings have been factory set. FAX MODE You can use this printer as a Fax machine using the FAX Mode of this printer. To use this function, you need to download the Fax driver and the operation manual from the Brother web site. Please visit : www.brother.com. For the - Brother International HL-3400CN | Users Manual - English - Page 119
USER'S GUIDE Please refer to the following chart when you want to set the Time Zone. - 12.0 - 11.0 - 10.0 - 9.0 - 8.0 - 7.0 - 6.0 - 5.0 - 4.0 - 3.5 - 3.0 - 2.0 - 1.0 0.0 + 1.0 + 2.0 + 3.0 + 3.5 + 4.0 + 4.5 + 5.0 + 5.5 + 6.0 + 7.0 + 8.0 + 9.0 + 9.5 + 10.0 + 11.0 + 12.0 Eniwetok, Kwajalein Midway - Brother International HL-3400CN | Users Manual - English - Page 120
CHAPTER 4 CONTROL PANEL PAGE COUNTER You can check the total number of printed pages with this mode. When you enter this mode, the display shows the number for a short time and then automatically moves to "exit MODE" menu. EXIT MODE When you finish setting your desired option in the mode menus, - Brother International HL-3400CN | Users Manual - English - Page 121
USER'S GUIDE FONT work in the BR-Script 2 mode. • If the application software supports font and symbol/character set selection, you do not need to set font cartridge/card happens to have a font of similar characteristics, the printer will print with an unexpected font. • You can store the fonts you - Brother International HL-3400CN | Users Manual - English - Page 122
FONT DEVICE3 FONT PERMANENT FONT Font Source Internal font of the printer Optional card font in slot 1 Optional card font in slot 2 Optional HDD Permanent download font defined in the HP emulation mode Since these steps instruct you how to select the standard font, select the "INTERNAL FONT - Brother International HL-3400CN | Users Manual - English - Page 123
USER'S GUIDE 5. Press the Set button. When you enter the font setting mode, the display first shows the current font with an asterisk. 6. Press the v or w button - Brother International HL-3400CN | Users Manual - English - Page 124
height). The display shows "PITCH" or "POINT" accordingly. The following displays show "PITCH" to simplify instructions. 9. Press the v or w button until the desired font size appears on the display. 10. the Set button to exit from the setting mode. The printer returns to the off-line state. 4-53 - Brother International HL-3400CN | Users Manual - English - Page 125
USER'S GUIDE Setting the Font and Character Set in the EPSON FX-850 or IBM FONT Font Source Internal font of the printer Optional card font in slot 1 Optional card font in slot 2 Permanent download font defined in the HP emulation mode Since these steps instruct you how to select the standard font - Brother International HL-3400CN | Users Manual - English - Page 126
or another emulation mode is selected, the permanent fonts cannot be selected. No selection appears on the display. • When you select the optional font or download font, press the Set button to enter the sub-menu. After you select your desired font with the v or w button, press the Set button again - Brother International HL-3400CN | Users Manual - English - Page 127
USER'S GUIDE 4-56 Note The style indication appears after the font name in points (height). The display shows "PITCH" or "POINT" accordingly. The following displays show "PITCH" to simplify instructions. PITCH= 10.00 * 9. Press the v or w button until the font size you want appears on the display - Brother International HL-3400CN | Users Manual - English - Page 128
v or w button to skip this menu. Then the display shows the exit menu. 17. Press the Set button to exit from the setting mode. The printer returns to the off-line state. 4-57 - Brother International HL-3400CN | Users Manual - English - Page 129
USER'S GUIDE List of Fonts Display Message BROUGHAM LETTERGOTHIC OCR-A OCR-B LETTERGOTH16.6 LTRGOTH16 LTN2 LTRGOTH16 LTN5 LTRGOTH16 LTN6 PcTENNESSEE OKLAHOMA CONNECTICUT CLEVELAND Cd PcBRUSSELS UTAH UTAH CONDENSED - Brother International HL-3400CN | Users Manual - English - Page 130
CHAPTER 4 CONTROL PANEL List of Symbol/Character Sets The symbol sets and character sets are subject to the current emulation mode. HP PCL5C EPSON IBM ROMAN 8 US ASCII * PC-8 * ISO LATIN1 GERMAN PC-8 D/N ISO LATIN2 UK ASCII I PC-850 ISO LATIN5 FRENCH I PC-852 ISO LATIN6 DANISH I PC - Brother International HL-3400CN | Users Manual - English - Page 131
USER'S GUIDE FORM FEED Button (REPRINT Button) The Form Feed button works in two ways according to the Data LED status. Form Feed When the printer is off-line and there is data remaining in the printer memory, the Data LED comes on. Pressing the Form Feed button executes a form feed and prints the - Brother International HL-3400CN | Users Manual - English - Page 132
, Private and Print only) for each documentation through the printer driver. Documents which have the Proof, Public or Private attributes the data from the control panel or the browser. • Anybody can delete the data manually from the control panel or the browser. • The data and password sent will be - Brother International HL-3400CN | Users Manual - English - Page 133
USER'S GUIDE This function works as follows. Proof Public Private exit User 1 User 2 : User 1 User 2 : User 1 User 2 : Document 1 Document2 Document3 : Document 1 : Document 1 Document2 Document3 : Document 1 : Document 1 Document2 Document3 : Document 1 : Action = Print / Delete Action = Print - Brother International HL-3400CN | Users Manual - English - Page 134
set to MANUAL, you need to press the Continue button to recover from a printer error message. If you set the mode to AUTO, the printer attempts to cure-all. The printer cannot recover from some errors. Take corrective action, referring to the error message. See "TROUBLESHOOTING" in Chapter 6. 4-63 - Brother International HL-3400CN | Users Manual - English - Page 135
USER'S GUIDE BUTTONS IN SHIFT MODE You can control the basic printer operations and make various printer settings also in SHIFT mode. Functions available in SHIFT mode are labeled with the indications just below the panel buttons. Copy Pages Orientation Feeder EmulationMode Toner K C M Y Ready On - Brother International HL-3400CN | Users Manual - English - Page 136
Button This factory setting for the automatic emulation selection function is ON. The printer will select the emulation mode automatically when it receives data from the computer. To set the emulation mode manually, hold down the Shift button and press the Emulation button. Then enter the - Brother International HL-3400CN | Users Manual - English - Page 137
USER'S GUIDE 7. Select EPSON or IBM with the v or w button. Since the printer cannot distinguish between the EPSON and IBM emulation modes, you must select the EPSON or IBM emulation even in AUTO mode. When the printer receives data from the computer, it automatically selects the emulation mode in - Brother International HL-3400CN | Users Manual - English - Page 138
) BR-Script is a Brother original page description language and it is a PostScript® language emulation interpreter. This printer has level 2 BRScript, which supports full color printing at 600 dpi. BR-Script enables superior control for text and graphics printing. The HL-3400CN will deliver optimum - Brother International HL-3400CN | Users Manual - English - Page 139
USER'S GUIDE ECONOMY Button TONER SAVE MODE You can turn on or off the toner save mode as follows: Display Message TONER SAVE=OFF TONER SAVE=ON Toner Save Mode Turn off the toner save mode. (Factory setting) Turn on the toner save mode. The amount of toner on the paper the printer automatically - Brother International HL-3400CN | Users Manual - English - Page 140
feeder or auto paper feed. Enable/disable the manual feed mode. Select print media Select duplex printing mode (only with the DX-3400 duplex unit change the feeder, manual feed mode, etc. FEEDER To select the feeder, follow these steps: 1. Press the Sel button to take the printer off-line. 2. - Brother International HL-3400CN | Users Manual - English - Page 141
your print job to continue without error if one of the paper trays becomes empty. The printer automatically will select the other tray when one tray becomes empty. • When you select FEEDER=AUTO, the printer automatically searches for the paper size you set with the Mode button in the PAGE FORMAT - Brother International HL-3400CN | Users Manual - English - Page 142
paper in the usual way. However this printer has a special Manual Feed Mode with Tray 1 to accommodate non-standard paper sizes. When "MANUAL MODE=ON" is selected or a manual feed command is sent to the printer, the printer will wait for you to replace the paper in Tray 1 with the paper for manual - Brother International HL-3400CN | Users Manual - English - Page 143
USER'S GUIDE Duplex Mode If the optional duplex printing unit has been installed, the duplex . BIND=LONG BIND=SHORT Fig.4-9 Binding 4. Press the Set button to exit the DUPLEX MODE. The printer exits from the Duplex setting mode to the Feeder setting mode. 5. Press the Set button again to exit the - Brother International HL-3400CN | Users Manual - English - Page 144
003P T1 AUTO Note If you send too many pages to be stored in the printer memory, part or all of the set of pages or copies may not be printed number of copies, follow these steps: 1. Press the Sel button to take the printer off-line. 2. Hold down the Shift button and press the Copy button. When - Brother International HL-3400CN | Users Manual - English - Page 145
USER'S GUIDE RESET Button You can reset the printer with the Reset button. The print data that the printer has already received from the computer is cleared and the printer settings are restored to the user settings or factory settings. Any temporary download fonts and macro settings selected with - Brother International HL-3400CN | Users Manual - English - Page 146
Press the Set button to make the displayed selection effective. The printer is reset according to the selected reset mode. Selected Mode RESET PRINTER RESET SETTING 1-2 FACTORY SETTINGS LCD message 08 RESET TO ↔USER SETTINGS 08 RESET TO ↔SETTING # 1* 09 RESET TO ↔FACTORY SETTINGS 1* - # indicates - Brother International HL-3400CN | Users Manual - English - Page 147
USER'S GUIDE Button MODE Item Sub-Item Factory Setting INTERFACE MODE FORMAT MODE - I/F=AUTO For AUTO mode TIME OUT TIME OUT= 5s For bi-directional PARALLEL interface - Brother International HL-3400CN | Users Manual - English - Page 148
Button Item MODE (continued) FORMAT MODE (continued) CHAPTER 4 CONTROL PANEL Sub-Item Factory Setting PAGE FORMAT MODE (HP PCL5C, EPSON, & IBM) PAPER LETTER (For 110/120V model) A4 (For 220/240V model) LEFT M 0 (13 x 19", Portrait) 0 (A3, Portrait) 0 (B4, Portrait) 0 (Ledger, Portrait) - Brother International HL-3400CN | Users Manual - English - Page 149
USER'S GUIDE Button Item MODE (continued) FORMAT MODE (continued) Sub-Item Factory Setting PAGE FORMAT MODE (HP PCL5C, EPSON, & IBM) RIGHT M 125 (13 x 19", Portrait) 112 (A3, - Brother International HL-3400CN | Users Manual - English - Page 150
Button Item MODE PAGE FORMAT (continued) (continued) Sub-Item LINES (HP) CHAPTER 4 CONTROL PANEL Factory Setting 108 (13 x 19", PORTRAIT) 93 (A3, PORTRAIT) 79 (B4, PORTRAIT) 96 (Ledger, PORTRAIT) 60 (LETTER, PORTRAIT) 78 (LEGAL, PORTRAIT) 64 (A4, PORTRAIT) 53 (B5, Portrait) 54 (JIS B5, Portrait - Brother International HL-3400CN | Users Manual - English - Page 151
USER'S GUIDE Button Item COLOR MODE FORMAT MODE (BR-Script 2) FORMAT MODE (HP-GL) Landscape) X OFFSET=0 Y OFFSET=0 COLOR PRINT=ON X OFFSET X OFFSET=0 Y OFFSET Y OFFSET=0 PAGE FORMAT MODE PAPER LETTER (For 110/120V model) A4 (For 220/240V model) X OFFSET X OFFSET=0 Y OFFSET Y OFFSET=0 - Brother International HL-3400CN | Users Manual - English - Page 152
Setting RESOLUTION=600 CAPT=OFF HRC=MEDIUM PROTECT=AUTO LOCK PANEL=OFF AUTO FF=OFF WAIT TIME= 5s FF SUPPRESS=OFF ERROR PRINT=OFF CONTINUE=MANUAL FONT=ALL ttttt 0 BROUGHAM PC-8 BROUGHAM PC-8 BROUGHAM US ASCII BROUGHAM PC-8 AUTO TIME OUT= 5s EPSON/IBM=EPSON KEEP PCL=OFF 4-81 - Brother International HL-3400CN | Users Manual - English - Page 153
USER'S GUIDE Button Item Sub-Item ECONOMY - TONER SAVE MODE - POWER SAVE MODE - For POWER SAVE=ON TIME OUT FEEDER FEEDER - MANUAL MODE - MEDIA TYPE - COPY - - LANGUAGE (FORM FEED + - POWER ON) Factory Setting TONER SAVE=OFF POWER SAVE=ON TIME OUT=30m FEEDER=AUTO For FEEDER=AUTO - Brother International HL-3400CN | Users Manual - English - Page 154
control panel settings you have configured for the printer as user settings. Prints the list of internal or resident fonts. Prints the list of optional fonts stored in the font card. Prints the list of permanent download fonts. Exits from the test mode. The printer does not perform the test. 4-83 - Brother International HL-3400CN | Users Manual - English - Page 155
USER'S GUIDE Notes The message "PRINT FONTS C" or "PRINT FONTS P" appears only when the optional font card is installed in the font slot or permanent download fonts are stored in printer memory. • If the optional font card is installed, you can print the list of optional fonts. Since the list - Brother International HL-3400CN | Users Manual - English - Page 156
the print data in hexadecimal form. To enter the hex dump mode, follow these steps: 1. Check the printer power status. 2. Proceed as follows: • If the printer has been turned off, turn on the printer. The printer starts the self-test and the display shows the following message. 04 SELF TEST • If the - Brother International HL-3400CN | Users Manual - English - Page 157
USER'S GUIDE To exit from the hex dump mode, follow these basic steps: 1. Press the Sel button to take the printer off-line. 2. Reset the printer with the Reset button. Or turn off the printer, wait for a few seconds, and turn it on again. 4-86 - Brother International HL-3400CN | Users Manual - English - Page 158
inconvenience, you may want to purchase spare consumables before the printer stops printing. LCD Maintenance Message (Toner nearly empty) K C MY (Toner nearly empty) KC MY FUSER OIL LOW Consumable to Replace Toner Cartridge Black Toner Cartridge Cyan, Magenta or Yellow Oil Bottle Approximate Life - Brother International HL-3400CN | Users Manual - English - Page 159
= blinking ) K C M Y If the Cyan and Magenta toner cartridges are empty, the indicator will have disappeared. *3 - To replace the Paper Feeding Roller, the Separator Pad and the Transfer Drum, consult your local dealer/retailer or Service provider. *4 - Definition of pages: actual output page - Brother International HL-3400CN | Users Manual - English - Page 160
of printed pages, percent coverage and media type used. Toner Cartridges ! Caution We strongly recommend using genuine Brother toner cartridges. Using generic or refilled toner cartridges may void the warranty for this printer. Toner Nearly Empty Message Check printed pages, page counter, and - Brother International HL-3400CN | Users Manual - English - Page 161
USER'S GUIDE Replacing the Toner Cartridges ! Caution When replacing the Toner Cartridges, handle them carefully so that toner does not spill. Note To ensure optimum print quality, use genuine Brother toner cartridges. Third party toner cartridges may not work in your printer. To obtain genuine - Brother International HL-3400CN | Users Manual - English - Page 162
. They should rest loosely in the guide rails, and will be correctly positioned when the front cover is closed. • The printer may be damaged or may not work correctly if you install consumables other than genuine Brother supplies or if you use refilled toner cartridges. This could void your warranty - Brother International HL-3400CN | Users Manual - English - Page 163
USER'S GUIDE Oil Bottle Oil Bottle Low Message When the Oil has almost run careful not to spill oil inside the printer, it may cause considerable damage and void your warranty. If you spill some oil, consult your dealer or Brother authorized service representative. Replacing the Oil Bottle 1. Press - Brother International HL-3400CN | Users Manual - English - Page 164
Oil Bottle Lock Levers 4. Remove the empty Oil Bottle from the Fusing Unit. Hold a sheet of paper under the Oil Bottle and lift it out of the Fusing Unit. Move the bottle away from the printer to the right, so that the oil will not spill into it. Be careful not to - Brother International HL-3400CN | Users Manual - English - Page 165
USER'S GUIDE 5. Install the new Oil Bottle into the Fusing Unit with the label facing you. The Oil Bottle is keyed to prevent incorrect installation. Fig. 5-7 Install the Oil Bottle 6. Lock the Oil Bottle Lock Levers securely. 7. Close the Top Cover. 8. Press the Power button to turn the printer On. - Brother International HL-3400CN | Users Manual - English - Page 166
the Fuser Cleaner will need to be replaced: REPLACE FCR Fuser Cleaner Change Message When the following message appears on the LCD panel and the printer stops printing, you must replace the Fuser Cleaner: 24 CHANGE FCR Replacing the Fuser Cleaner Warning The Fusing unit and the parts around it are - Brother International HL-3400CN | Users Manual - English - Page 167
USER'S GUIDE 3. Release the Fuser Cleaner Lock Levers on both sides as shown below: Fig. 5-8 Release the Levers 4. as shown below. Fig. 5-9 Removing the Fuser Cleaner 5. Install the new Fuser Cleaner into the guide with the roller side facing you. 5-10 Fig. 5-10 Installing the Fuser Cleaner - Brother International HL-3400CN | Users Manual - English - Page 168
CHAPTER 5 MAINTENANCE 6. Lock the Fuser Cleaner with the Fuser Cleaner Lock Levers. 7. Close the Top Cover. 8. Press the Power button to turn the printer On. 9. Press the Sel button and take the printer Off Line. 10. Press the Reset button while holding down the Shift button. 11. When you see "RESET - Brother International HL-3400CN | Users Manual - English - Page 169
USER'S GUIDE Waste Toner Pack At approximately every 18,000 A4 or letter size images printed at 5% coverage, you must change the Waste Toner Pack. Waste Toner Pack Full Message When the Waste Toner Pack is full, the following message appears on the LCD panel and the printer will stop printing. When - Brother International HL-3400CN | Users Manual - English - Page 170
from the holder located at the lower right side of the printer. Be careful not to spill the toner. Fig. 5-11 Take the Waste Toner Pack out 3. Peel off the sealing sticker on the right side of the Waste Toner Pack. Seal the opening with the sealing sticker. See Fig. 5-12 for the correct - Brother International HL-3400CN | Users Manual - English - Page 171
USER'S GUIDE OPC Belt Cartridge OPC Belt Cartridge Message When the OPC Belt Belt Cartridge may void your warranty. Replacing the OPC Belt Cartridge 1. Press the Power button and turn the printer Off. 2. Open the Front Cover and then open the Top Cover. 3. Pull the green Belt Cartridge Lock - Brother International HL-3400CN | Users Manual - English - Page 172
CHAPTER 5 MAINTENANCE 4. Remove the OPC Belt Cartridge from the printer. Fig. 5-14 Removing the OPC Belt Cartridge 5. Remove the Tension Release Pins from both sides of the new OPC Belt Cartridge. Fig. 5-15 Removing the - Brother International HL-3400CN | Users Manual - English - Page 173
USER'S GUIDE 7. Insert the new Belt Cartridge into the printer guides with the flat side facing you. Fig. 5-17 Inserting the new Belt Cartridge 8. Press the Belt Cartridge Lock Levers on both sides of the OPC Belt Cartridge to the rear to lock the cartridge into the printer. 9. Close the Front Cover - Brother International HL-3400CN | Users Manual - English - Page 174
CHAPTER 5 MAINTENANCE Ozone Filter Ozone Filter You will need to replace the Ozone Filter once a year to prevent ozone from coming out of the printer. ! Caution You must replace the Ozone Filter once a year. If you do not, it might cause a noticeable smell of Ozone. Replacing the Ozone Filter 1. - Brother International HL-3400CN | Users Manual - English - Page 175
USER'S GUIDE Fusing Unit Fusing Unit When the following message appears on the LCD . Replacing the Fusing Unit 1. Press the Power button to turn off the printer. Unplug the printer. To avoid injury, wait until the printer has cooled down sufficiently before replacing the Fusing Unit. 2. Open the Top - Brother International HL-3400CN | Users Manual - English - Page 176
completely through to the Heat Roller. If you begin using a new Fusing Unit immediately, poor print quality may result. 4. Remove the Fusing Unit from the printer by holding the handles on both sides. Fig. 5-21 Removing the Fusing Unit ! Caution When removing the Fusing Unit from the - Brother International HL-3400CN | Users Manual - English - Page 177
USER'S GUIDE 7. Secure the Fusing Unit with the instructions. Partially used Oil Bottles can be reused with a new Fusing Unit. Please wait for 30 minutes after installing a new Fusing Unit to allow the oil to circulate completely through the Heat Roller. 10. Close the Top Cove and plug the printer - Brother International HL-3400CN | Users Manual - English - Page 178
Reset button while holding down the Shift button. 14. When you see "RESET PRINTER" on the LCD panel, press the v (UP) or w (DOWN) button " with the v (UP) or w (DOWN) button. 15. Press the Set button, the printer is now On Line. ! Caution Please be careful when replacing the Fusing Unit. Do not place - Brother International HL-3400CN | Users Manual - English - Page 179
in the 120K Kit, which includes the Paper Discharger. Note • User replacement of some of the following 120K Kit parts is not recommended. • We recommend that you contact your local Brother authorized dealer or service center for replacing the Paper Feeding Roller, Separator Pad and Transfer Drum - Brother International HL-3400CN | Users Manual - English - Page 180
printer. Note • User replacement of some of these parts is not recommended. • For replacement of the Paper Feeding Roller, Separator Pad and the Transfer Drum, consult your local dealer/retailer. • Actions 6 to 9 should only be carried out by your dealer or Brother authorized service center - Brother International HL-3400CN | Users Manual - English - Page 181
USER'S GUIDE 6. Press the Sel button to take the printer Off Line. 7. Press the Reset button while holding down the Shift button. 8. When you see "RESET PRINTER" on the LCD panel, press the v (UP) or w (DOWN) button and select "RESET PARTS LIFE". Press the Set button and select "120K KIT" with the v - Brother International HL-3400CN | Users Manual - English - Page 182
user replacement of the Drum Cleaner and Transfer Roller please refer to the instructions below. • We recommend that you contact your local Brother authorized dealer or service center for replacing the Paper the Power button to turn the printer Off and unplug the printer. 2. Open the Top Cover. 5-25 - Brother International HL-3400CN | Users Manual - English - Page 183
USER'S GUIDE 3. Remove the Drum Cleaner Cover. Fig. 5-28 Opening the Cover 4. Remove the Drum Cleaner by lifting it upwards out of the printer with both hands. Fig. 5-29 Removing the Drum Cleaner 5-26 - Brother International HL-3400CN | Users Manual - English - Page 184
CHAPTER 5 MAINTENANCE 5. Install the new Drum Cleaner into the printer by gently placing the brass bearings into the guides and pushing the handle down until the bearings click into place. Ensure that the Drum Cleaner is free to move slightly upwards (rotating slightly around - Brother International HL-3400CN | Users Manual - English - Page 185
USER'S GUIDE Replacing the Transfer Roller 1. Release the Transfer Roller Lock Lever and lift the Lever to release the Transfer Roller. Fig. 5-31 Releasing the Lock Lever 2. - Brother International HL-3400CN | Users Manual - English - Page 186
printer. Note • User replacement of some of these parts by is not recommended. • For replacement of the Paper Feeding Roller, Separator Pad and the Transfer Drum, consult your local dealer/retailer. • Actions 7 to 10 should only be carried out by your dealer or Brother authorized service center - Brother International HL-3400CN | Users Manual - English - Page 187
USER'S GUIDE CLEANING THE PRINTER Clean the printer exterior and interior periodically with a dry soft cloth. If the printed page gets stained with toner, clean the printer interior with a dry soft cloth. Cleaning the Printer Exterior Clean the printer exterior as follows: 1. Turn off the printer - Brother International HL-3400CN | Users Manual - English - Page 188
CHAPTER 5 MAINTENANCE Periodic Printer Cleaning Every 20,000 pages printed or every 12 months, we recommend cleaning the following parts with a dry cloth. Clean the Paper Guide and Registration Roller to prevent paper jams. Fig. 5-35 Paper Guide and Registration Roller Clean the Exit Roller after - Brother International HL-3400CN | Users Manual - English - Page 189
in separate bags (do not put them in the printer carton box): * Fusing Unit * Waste Toner Pack * Toner Cartridges * OPC Belt Cartridge • Remove the Oil Bottle and then use the syringe supplied with the printer to remove Oil from the Fusing Unit tray. Using a cloth, wipe up any remaining oil that - Brother International HL-3400CN | Users Manual - English - Page 190
unit, please consult the dealer where you purchased the printer. With the lower tray unit installed, load paper into the lower paper cassette in the same way as you do the upper media cassette. How to Install the Lower Tray Unit Warning • This printer is heavy and weighs approximately 56kg (124 lbs - Brother International HL-3400CN | Users Manual - English - Page 191
USER'S GUIDE 3. Adjust the Anchor Feet located at the rear and right hand side at the bottom of the Lower Tray Unit to level the tray unit. The Anchor Foot moves up and down as it is turned. Adjustment is completed when the Anchor Foot touches the surface of the work surface and the tray unit - Brother International HL-3400CN | Users Manual - English - Page 192
. 5-40 Metal Plate Position 6. Check the two alignment pins on the Lower Tray Unit. Use two people to lift the printer and place it onto the Lower Tray Unit. Be sure to use the handholds located at the bottom four corners of the printer. Check to ensure that the pins align correctly into the - Brother International HL-3400CN | Users Manual - English - Page 193
USER'S GUIDE 7. Remove the Connection Cable cover. Fig. 5-42 Removing the Connection Cable Cover 8. Securely connect the printer and the Tray Unit at the rear with the metal lock plate and the screw. Undo the screw a little to release the lock plate and hook the metal tip into the printer, then - Brother International HL-3400CN | Users Manual - English - Page 194
CHAPTER 5 MAINTENANCE 9 . Insert the connection cable into the printer's connector. Fig. 5-44 Inserting the Connection Cable 10. Lock the printer and the Tray unit at the front by turning the Metal Plate Lock as shown below. Fig. 5-45 Lock the Metal Plate Lock 5-37 - Brother International HL-3400CN | Users Manual - English - Page 195
USER'S GUIDE 11. Install the covers on both sides of the Lower Tray Unit. Install the covers by fitting them first to the rear of the printer and then fit the cover into the front of the printer. Fig. 5-46 Installing the Cover 12. Install the Media Cassette into the Lower Tray Unit. 13. Install the - Brother International HL-3400CN | Users Manual - English - Page 196
in the cassette loaded into the optional Lower Tray Unit. It may cause paper jams. How to Clear Paper Jams in the Lower Tray Unit Paper Jam in the Cassette 1. When a Paper Jam has occurred in the Media Cassette, remove the Media Cassette from the printer. Pull the Cassette out, slightly lift it and - Brother International HL-3400CN | Users Manual - English - Page 197
USER'S GUIDE Duplex Unit Following sized paper can be used for the Duplex Unit. 330 x 483 mm (13 x 19"), A3, A4, B4, B5 Executive, Ledger, Legal, Letter, ! Caution It is essential that the printer is correctly earthed when the Duplex unit is installed. Failure to do so will cause paper jams. Note - Brother International HL-3400CN | Users Manual - English - Page 198
CHAPTER 5 MAINTENANCE 4. Remove the Back caps (2 pieces) of the Lower Tray Unit. Push down lightly on the cap and then slide to the rear of the printer to remove them. Fig.5-49 Removing the Back Caps 5. Use the handholds of the Duplex Unit to lift the Duplex Unit up. Fig.5-50 Hold - Brother International HL-3400CN | Users Manual - English - Page 199
USER'S GUIDE 7. Secure the pawl of the Duplex Unit into the rectangular hole in the back of the printer. Fig.5-52 Secure the Pawl 8. Open the Duplex Cover Top Assembly. 9. Securely connect the Duplex Unit and the Printer with the thumb screws (2 pieces). Fig. 5-53 Connect the Duplex Unit and the - Brother International HL-3400CN | Users Manual - English - Page 200
CHAPTER 5 MAINTENANCE 11. Connect the connector cable to the upper connector on the printer. Fig.5-54 Connecting the Connector Cable 12. Fit the left hand side cover of the Lower Tray Unit to the Lower Tray Unit. 13. Plug in the printer and turn the printer on. 5-43 - Brother International HL-3400CN | Users Manual - English - Page 201
USER'S GUIDE How to Clear a Paper Jam in the Duplex Unit Paper Jam in the Duplex Cover Top Assembly When the following message appears on the LCD panel, follow the steps shown to remove the jammed paper. 13 JAM DPX1 1. When a Paper Jam occurs in the Duplex Cover Top Assembly, open the Duplex Cover - Brother International HL-3400CN | Users Manual - English - Page 202
in the Lower Assembly of the Duplex Unit When the following message appears on the LCD panel, follow the steps shown to remove the jammed paper. 13 JAM DPX2 1. When a Paper Jam occurs in the Lower Assembly of the Duplex Unit, open the Duplex Lower Cover. If you find a jammed piece of - Brother International HL-3400CN | Users Manual - English - Page 203
USER'S GUIDE 3. If you cannot still find the jammed paper, open the cover of the Inside Unit and remove the jammed paper. Fig.5-58 Open the Cover of the Inside Unit 4. Close the Cover of the Inside Unit, the Inside Unit and the Duplex Lower Cover. 5-46 - Brother International HL-3400CN | Users Manual - English - Page 204
Duplex Unit Installed When the following message appears on the LCD panel with the Duplex Unit installed , follow the steps shown to remove the jammed paper. 13 JAM REAR 1. Open the Duplex Lower Cover. Fig.5-59 Open the Duplex lower Cover 2. Open the Inside Unit of the Duplex Unit Fig.5-60 - Brother International HL-3400CN | Users Manual - English - Page 205
USER'S GUIDE 3. Open the Rear Access Cover of the printer. Fig.5-61 Open the Rear Access Cover 4. Open the Duplex Cover Top Assembly. Fig.5-62 Open the Duplex Cover Top Assembly 5. Open the Top Cover of the printer and set the Pressure Release Levers of the Fusing Unit to the OPEN position. 5-48 - Brother International HL-3400CN | Users Manual - English - Page 206
Access Cover. Fig.5-64 Remove the Jammed Paper 7. Set the Pressure Release Levers of the Fusing Unit to the SET position and close the Top Cover. Fig.5-65 Set the Levers 8. Close the Duplex Cover Top Assembly. 9. Close the Rear Access Cover of the printer. 10. Close the Inside Unit and the - Brother International HL-3400CN | Users Manual - English - Page 207
USER'S GUIDE Font Card, Flash Memory/HDD Card Installing a Font Card, Flash Memory Card and HDD Card This printer has two slots the printer. • For the latest information: http://www.brother.com Follow these steps to install or remove a card: 1. Make sure the printer is turned off. If the printer is - Brother International HL-3400CN | Users Manual - English - Page 208
CHAPTER 5 MAINTENANCE The following type of flash memory card can be installed: • 4 Mbyte • 8 Mbyte • 16 Mbyte • 32 Mbyte : Fujitsu : Fujitsu : Fujitsu : Fujitsu MB98A81273 MB98A81373 MB98A81473 MB98A81573 • 1 Mbyte • 2 Mbyte • 4 Mbyte • 10 Mbyte : AMD : AMD : AMD : AMD AMC001CFLKA - Brother International HL-3400CN | Users Manual - English - Page 209
USER'S GUIDE your application software, follow the instructions specific to your software. Refer to your software manual if you need assistance. When installed font card happens to have a font of similar characteristics, the printer will print in an unexpected font. Font ID Number To select fonts - Brother International HL-3400CN | Users Manual - English - Page 210
-2010h/2100h User's Guide for the FCC notice. (CANADA) When you install the NC-2010h/2100h Ethernet interface card, this printer complies with the network card. For more information about MIO cards, consult the dealer where you purchased this printer. Because the NC-3100h is installed on this printer - Brother International HL-3400CN | Users Manual - English - Page 211
USER'S GUIDE 2. Unscrew the two screws securing the rear plate of the main controller board. Remove the screws and pull out the main controller board. Fig. 5-68 Unscrew the two screws 3. Remove the Lock Bar securing the NC-3100h Fig. 5-69 Removing the Lock Bar 5-54 - Brother International HL-3400CN | Users Manual - English - Page 212
. 7. Secure the MIO card with the two captive screws on the card. Fig. 5-71 Securing the MIO 8. Plug in the power cord and turn the printer on. 5-55 - Brother International HL-3400CN | Users Manual - English - Page 213
USER'S GUIDE 9. Retain the cover plate and two screws removed in Step 2 in case you want to remove the MIO card later. Fig. 5-72 Installing the MIO Card RAM Expansion This printer has 64 Mbytes of memory standard and 2 slots for optional expansion memory. The memory can be expanded up to 320 - Brother International HL-3400CN | Users Manual - English - Page 214
unplug the power cord from the AC outlet. Note Be sure to turn off the power to the printer before installing or removing the DIMMs. 2. Unscrew the two screws securing the rear plate of the main controller board and pull out the main controller - Brother International HL-3400CN | Users Manual - English - Page 215
USER'S GUIDE 5. Press the DIMM straight into the slot (press firmly). Make sure 1 and the smaller capacity DIMM in Slot 2. 6. Refit the main controller board into the printer by sliding it into the guide rails. Fig. 5-75 Refit the Main Controller board 7. Secure the main controller board with the - Brother International HL-3400CN | Users Manual - English - Page 216
CHAPTER 5 MAINTENANCE HDD (Hard Disk Drive) 1. Turn off the printer and unplug the power cord from AC outlet. 2. Unscrew the two screws securing the rear plate of the main controller board and pull out the - Brother International HL-3400CN | Users Manual - English - Page 217
USER'S GUIDE 5. Fit the 4 HDD pins into the 4 holes of the main controller board, and secure the pillars with the screws provided from the rear of the main controller board. Fig. 5-79 Set the HDD 6. Connect the flat cable to the main controller board. Fig. 5-80 Insert the flat cable 5-60 - Brother International HL-3400CN | Users Manual - English - Page 218
7. Install the main controller board into the printer by sliding it into the guide rails. Fig. 5-81 Install the main controller board 8. Secure the main controller board with the 2 screws. 9. Connect the printer interface cable, AC power cord and turn the printer on. 10. Format the HDD from the - Brother International HL-3400CN | Users Manual - English - Page 219
XX NO CASSETTE 16 TONER EMPTY XXXX COLOR Meaning Action Check the paper tray. Check that the paper is correctly inserted in XXXXXXX is TRAY 1/ TRAY 2/ the tray when the CHECK TRAY 1 message TRAY3. appears. Load a stack of paper into the cassette. The Front cover of the printer is Close the - Brother International HL-3400CN | Users Manual - English - Page 220
USER'S GUIDE Operator Call Message Meaning Action XX LOAD PAPER ***** SIZE The wrong size of paper was Load the requested size of paper in loaded in the Media Cassette. the Media Cassette and press the XX is T1/ T2/ T3. Form Feed button. T1 MANUAL FEED ***** SIZE The printer is requesting - Brother International HL-3400CN | Users Manual - English - Page 221
in the Lower Tray Unit 2. The Waste Toner Pack is almost full. Replace the Paper Feeding Kit (Paper Feeding Roller and Separator Pad) in the printer. Replace the Paper Feeding Kit (Paper Feeding Roller and Separator Pad) in the Lower Tray Unit 1. Replace the Paper Feeding Kit (Paper Feeding Roller - Brother International HL-3400CN | Users Manual - English - Page 222
USER'S GUIDE Error Messages Error Message 32 BUFFER ERROR 34 MEMORY FULL 40 LINE ERROR 41 PRINT CHECK Meaning Input buffer overflow Work memory overflow Error in the communications circuit Error in communication with the engine controller Action Reset the printer or turn off and on the printer. - Brother International HL-3400CN | Users Manual - English - Page 223
CHAPTER 6 TROUBLESHOOTING Error Message 42 DEVICE1(2/3) FULL 43 DEVICE1(2/ 3)W ERR 45 MIO 2 or HDD read Use a new device. If the error same error occurs, consult your dealer or service provider. Data is ignored because of an error Press the Reset button. in the PostScript® language program. - Brother International HL-3400CN | Users Manual - English - Page 224
USER'S GUIDE Service Call Messages When any of the following messages appear on the LCD, turn the printer Off , wait 5 seconds and then turn the printer On again. If this does not clear the problem, consult your dealer or our authorized service representative. Service Call Message 61 PROG ERROR 62 - Brother International HL-3400CN | Users Manual - English - Page 225
CHAPTER 6 TROUBLESHOOTING Service Call Message 88 WARNING D3 88 WARNING D4 88 error Turn off the printer. Wait a few seconds, then turn it on again. Drum error Turn off the printer. Wait a few seconds, then turn it on again. Toner empty sensor error Turn off the printer. Wait a few seconds - Brother International HL-3400CN | Users Manual - English - Page 226
USER'S GUIDE Service Call Message 88 WARNING F2 88 WARNING F4 88 WARNING F5 error. Optional fan error. Action Turn off the printer. Wait a few seconds, then turn it on again. Turn off the printer. Wait a few seconds, then turn it on again. Turn off the printer. Wait a few seconds, then turn it on - Brother International HL-3400CN | Users Manual - English - Page 227
CHAPTER 6 TROUBLESHOOTING Paper Jams This printer has been designed to be trouble free. However, if a problem should occur, note the display message and take the appropriate action. This section describes the actions to be taken against paper jams and unsatisfactory printouts. Warning Some parts - Brother International HL-3400CN | Users Manual - English - Page 228
USER'S GUIDE After you have followed the instructions, the printer automatically resumes printing. However, the Data LED may come on and the following message may appear on the display: 07 FF PAUSE After a paper jam has occurred, data usually remains in the printer memory. The message prompts you - Brother International HL-3400CN | Users Manual - English - Page 229
6 TROUBLESHOOTING 3. Lock the Fusing Unit Pressure Release Levers and close the Top Cover, then close the Rear Access Cover. Note When paper jams at the Rear Access Cover replace the Paper Discharger. s Paper Jam at Fusing Roller inside the printer 13 JAM INSIDE or 13 JAM DRUM If a paper jam - Brother International HL-3400CN | Users Manual - English - Page 230
USER'S GUIDE ! Caution • Do not touch the printed surface of the jammed paper. Toner may stain your hands or clothes. • After removing the jammed paper, if the next printed paper is stained with toner, print several test pages before restarting your print job. • Remove the jammed paper carefully to - Brother International HL-3400CN | Users Manual - English - Page 231
6 TROUBLESHOOTING Q & A This section contains commonly asked questions and the answers concerning your HL-3400CN printer. If you have encountered a problem, find your question below and follow the recommended steps: Setting Up the Printer Question The printer does not come on. The printer does - Brother International HL-3400CN | Users Manual - English - Page 232
page. Computer indicates a device time-out. Computer indicates Paper Empty. Computer indicates Off Line Computer indicates Power Off Computer indicates an error message other than above. If you install the printer driver for your HL-3400CN from the Plug & Play installation, the installation may - Brother International HL-3400CN | Users Manual - English - Page 233
you adjust the paper guide. Your application software also must be set up correctly to print on the envelope size you are using. This is usually done in the page setup or document setup menu of your software. Refer to your applications manual for further information. See 'Paper Handling' in Chapter - Brother International HL-3400CN | Users Manual - English - Page 234
USER'S GUIDE Printing Question The printer prints unexpectedly or it prints incorrect characters. The computer hangs up when the printer starts software is correctly set up to use this printer and check the printer driver settings or printer settings in your application software. Check to see - Brother International HL-3400CN | Users Manual - English - Page 235
CHAPTER 6 TROUBLESHOOTING Print Quality Note You can resolve a print quality problem by replacing a toner cartridge with a new one if the LCD indicates the 'toner low' or 'toner empty' message. Question White horizontal lines or bands or rubbing ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. - Brother International HL-3400CN | Users Manual - English - Page 236
USER'S GUIDE Question Black vertical streaks or bands 1) Check if the problem is solved after changing the paper to freshly unpacked paper. 2) Check the specified paper is used. 3) Check colored) spots or Toner Contact your dealer or Brother authorized service stain representative. - Brother International HL-3400CN | Users Manual - English - Page 237
Check that toner cartridges are not empty. 4) Adjust the color by using the custom setting in the driver. Colors the printer can display and colors you see on a monitor are different. The printer may not be able to reproduce the colors on your monitor. 5) Check to ensure the specified paper is used - Brother International HL-3400CN | Users Manual - English - Page 238
USER'S GUIDE Question Uneven density 1) Check that the problem is solved after changing to a recommended type of paper. 2) Check that the is closed correctly. 2) Check that the toner cartridges are installed correctly. 3) Replace the toner cartridges. Insufficient Gloss 1) Check that the - Brother International HL-3400CN | Users Manual - English - Page 239
. CHAPTER 6 TROUBLESHOOTING Recommendation 1) Check that the specified paper is being used Paper Guide, the Registration Roller and the Exit Roller referring to 'Periodic Printer Cleaning' in Chapter 5. If the same problem re-occurs, contact your dealer or Brother authorized service - Brother International HL-3400CN | Users Manual - English - Page 240
In CANADA Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 BBS For downloading drivers from our Bulletin Board Service, call: In - Brother International HL-3400CN | Users Manual - English - Page 241
Print Consumables Resident Printer Fonts Electrophotography by semiconductor can be enhanced to 2400 dpi class by using Brother exclusive HRC (High Resolution Control) and (Color down print delivery from standard upper cassette feed) Toner in a single color single-component cartridge Life - Brother International HL-3400CN | Users Manual - English - Page 242
USER'S GUIDE Functions CPU Emulation Interface RAM HDD option Card Slots Control Panel Diagnostics VR4310 - 167 Mhz Automatic emulation selection • HP Color Printer (PCL5C ) including HP LaserJet 4+ (PCL 5e) and HP LaserJet 5 (PCL 6) monochrome mode • BR-Script Level 2 (Adobe Postscript Level 2 - Brother International HL-3400CN | Users Manual - English - Page 243
80% (without condensation) Dimensions (W x H x D) 615 x 420 x 540 mm (19.5 x 15.3 x 19.3 inches) Weight Approx. 56 kg (124 lbs.) Approx. 76kg (167.5 lbs.) with 2 optional lower tray units and toner cartridges installed . A-3 - Brother International HL-3400CN | Users Manual - English - Page 244
USER'S GUIDE PAPER SPECIFICATIONS Paper Input Printed Output Paper Type Media Trays : • Standard upper tray (Tray 1) • Optional lower tray (Tray 2) • Paper sizes: Standard: Letter, Ledger, Legal, A4, A3, ISO B5, JIS B5, B4, Executive, 330x483mm(13"x19"), A5, COM10, DL Optional lower tray: Letter, - Brother International HL-3400CN | Users Manual - English - Page 245
purchase, please contact your nearest authorized sales representative or the place of purchase. s PAPER The printer is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples - Brother International HL-3400CN | Users Manual - English - Page 246
DEFECTS CAUSED BY THE USE OF PAPERS LISTED UNDER "PAPER TYPES TOAVOID" WILL NOT BE COVERED UNDER ANY WARRANTY OR SERVICE AGREEMENTS. s ENVELOPES Most envelopes will perform acceptably on your printer. However; some envelopes will have feeding and print quality problems because of their construction - Brother International HL-3400CN | Users Manual - English - Page 247
problems. All labels and transparencies used in this printer must be able to withstand a temperature of 200 degrees centigrade (392 degrees Fahrenheit) for a period of 0.1 seconds. Label and transparency sheets should not exceed the paper weight specifications described in the User's Guide. Labels - Brother International HL-3400CN | Users Manual - English - Page 248
USER'S GUIDE INTERFACE SPECIFICATIONS Bi-directional Parallel Interface Interface Connector A shielded cable that is IEEE 1284 compliant with the following pin assignment should be used. Most standard parallel cables support bidirectional communication, but some might have incompatible pin - Brother International HL-3400CN | Users Manual - English - Page 249
is high. The signal becomes high under data receiving, off-line, or error states. This signal becomes high when a paper empty state is detected. This signal becomes high when the printer is selected and low when it is deselected. This signal is used only for the bi-directional interface. This signal - Brother International HL-3400CN | Users Manual - English - Page 250
USER'S GUIDE Parallel Cable Connection for IBM-PC/AT or Compatible Computers and IBM-PS/2 Computers Signal DATA STROBE DATA 0 DATA 1 DATA 2 DATA 3 DATA 4 DATA 5 DATA 6 DATA 7 ACKNLG BUSY PE SLCT AUTO FEED GND FAULT SLCT IN Printer Pin No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 19 - 30 32 36 Computer - Brother International HL-3400CN | Users Manual - English - Page 251
should be used. 13 10 7 4 1 25 21 18 14 Fig. A-2 Serial Interface Connector Pin Assignment Pin Signal IN/OUT Pin Signal IN/OUT No. Printer Controller No. Printer Controller 1 FG 14 NC 2 SD 15 NC 3 RD 16 NC 4 RS 17 NC 5 NC 18 NC 6 DR 19 NC 7 SG 20 ER 8 NC 21 - Brother International HL-3400CN | Users Manual - English - Page 252
USER'S GUIDE Signal Description Signal Name IN/OUT Explanation FG - Frame Ground SD OUT Send Data. RD IN Receive Data. Receives data transmitted from the computer. RS OUT Request To Send. "SPACE" level when the printer is ready to send data to the computer. DR IN Data Set Ready. When - Brother International HL-3400CN | Users Manual - English - Page 253
DR (DSR) 8 CS (CTS) s DB-25 Serial Connection When you use a computer with a 25-pin serial port, use a cable with the following pin configurations. Printer (Male) FG 1 SD 2 RD 3 DR (DSR) 6 SG 7 ER (DTR) 20 Computer (Female) 1 FG 3 RD 2 SD 20 ER (DTR) 7 SG 5 CS (CTS) 6 DR (DSR) Note - Brother International HL-3400CN | Users Manual - English - Page 254
USER'S GUIDE Network Interface Network Interface 3 1 5 7 2 4 6 8 Fig. A-3 10/100Base TX Port Pin Assignment RJ45 pin 1 TX+ 2 TX− 3 RX+ 4 5 6 RX− 7 8 Signal Transmit Data + Transmit Data − Receive Data + N.C. N.C. Receive Data − N.C. N.C. For more information, see the "Network User's Guide" - Brother International HL-3400CN | Users Manual - English - Page 255
APPENDICES SYMBOL/CHARACTER SETS You can select the symbol and character sets with the FONT switch in the HP LaserJet, EPSON FX-850, and IBM Proprinter XL emulation modes. See "FONT Switch" in Chapter 4. When you have selected the HP-GL emulation mode, you can select the standard or alternate - Brother International HL-3400CN | Users Manual - English - Page 256
USER'S GUIDE OCR Symbol Sets When the OCR-A or OCR-B font is selected, the corresponding symbol set is always used. OCR-A OCR-B A-16 - Brother International HL-3400CN | Users Manual - English - Page 257
HP PCL Mode Roman 8 (8U) ISO Latin1 (0N) ISO Latin2 (2N) ISO Latin5 (5N) APPENDICES A-17 - Brother International HL-3400CN | Users Manual - English - Page 258
USER'S GUIDE PC-8 (10U) PC-8 D/N (11U) PC-850 (12U) PC-852 (17U) A-18 - Brother International HL-3400CN | Users Manual - English - Page 259
PC-8 Turkish (9T) Windows Latin1 (19U) Windows Latin2 (9E) Windows Latin5 (5T) APPENDICES A-19 - Brother International HL-3400CN | Users Manual - English - Page 260
USER'S GUIDE Legal (1U) Ventura Math (6M) Ventura Intl (13J) Ventura US (14J) A-20 - Brother International HL-3400CN | Users Manual - English - Page 261
PS Math (5M) PS Text (10J) Math-8 (8M) Pi Font (15U) APPENDICES A-21 - Brother International HL-3400CN | Users Manual - English - Page 262
USER'S GUIDE MS Publishing (6J) Windows 3.0 (9U) Desktop (7J) MC Text (12J) A-22 - Brother International HL-3400CN | Users Manual - English - Page 263
Symbol (19M) Windings (579L) APPENDICES The following table shows characters available only in the corresponding character set. The numbers at the top of the table are hexadecimal code values with which characters are to be replaced in the Roman 8 character set. For other characters, see the Roman - Brother International HL-3400CN | Users Manual - English - Page 264
USER'S GUIDE EPSON Mode US ASCII The following table shows characters available only in the corresponding character set. The numbers at the top of the table are - Brother International HL-3400CN | Users Manual - English - Page 265
PC-8 PC-8 D/N PC-850 PC-852 APPENDICES A-25 - Brother International HL-3400CN | Users Manual - English - Page 266
USER'S GUIDE PC-860 PC-863 PC-865 PC-8 Turkish A-26 - Brother International HL-3400CN | Users Manual - English - Page 267
IBM Mode PC-8 PC-8 D/N PC-850 PC-852 APPENDICES A-27 - Brother International HL-3400CN | Users Manual - English - Page 268
USER'S GUIDE PC-860 PC-863 PC-865 PC-8 Turkish A-28 - Brother International HL-3400CN | Users Manual - English - Page 269
HP-GL Mode ANSI ASCII 9825 CHR. SET APPENDICES A-29 - Brother International HL-3400CN | Users Manual - English - Page 270
USER'S GUIDE FRENCH/GERMAN SCANDINAVIAN SPANISH/LATIN JIS ASCII A-30 - Brother International HL-3400CN | Users Manual - English - Page 271
ROMAN8 EXT. ISO IRV ISO SWEDISH ISO SWEDISH:N APPENDICES A-31 - Brother International HL-3400CN | Users Manual - English - Page 272
USER'S GUIDE ISO NORWAY 1 ISO GERMAN ISO FRENCH ISO U.K. A-32 - Brother International HL-3400CN | Users Manual - English - Page 273
ISO ITALIAN ISO SPANISH ISO PORTUGUESE ISO NORWAY 2 APPENDICES A-33 - Brother International HL-3400CN | Users Manual - English - Page 274
USER'S GUIDE Symbol Sets Supported by the Printer's Intellifont Compatible Typefaces PCL Symbol Set Set ID 8U 0N 2N 5N 6N 10U 11U 12U 17U 26U 9T 19U 9E 5T 7J 9J 10J - Brother International HL-3400CN | Users Manual - English - Page 275
APPENDICES PCL Symbol Set Set ID Symbol Set Typeface(Continued) LetterGothic Mary- Oklahoma PC PC Utah 16.66** land Brussels Tennessee 8 U Roman-8 • • • • • • 0 N ISO 8859-1 Latin1 • • • • • • 2 N ISO 8859-2 Latin2 • • • • • • 5 N ISO 8859-9 Latin5 • • • • • • 6 N - Brother International HL-3400CN | Users Manual - English - Page 276
USER'S GUIDE Symbol Sets Supported by the Printer's TrueType™ and Type 1 Font Compatible, and Original Typefaces PCL Symbol Set Set ID 8U 0N 2N 5N 6N 10U 11U 12U 17U 26U 9T 19U - Brother International HL-3400CN | Users Manual - English - Page 277
APPENDICES PCL Symbol Set Set ID Symbol Set Typeface Bermuda Script 8 U Roman-8 • 0 N ISO 8859-1 Latin1 • 2 N ISO 8859-2 Latin2 5 N ISO 8859-9 Latin5 6 N ISO 8859-10 Latin6 1 0 U PC-8 • 1 1 U PC-8 D/N • 1 2 U PC-850 • 1 7 U PC-852 2 6 U PC-775 9T PC-Turk 1 9 U Windows 3.1 Latin1 - Brother International HL-3400CN | Users Manual - English - Page 278
74 D Data Compression 1-4 Data LED 4-5 Delete Data 4-41 Font Format Device Macro Demo Page Device Operation DIMM MDisplay (DOWN) button Download Font Drum Cleaner Drum Cover Duplex Unit E Economy button Emulation button Emulation Modes Envelopes EPSON FX-850 Mode Error Messages Error Print - Brother International HL-3400CN | Users Manual - English - Page 279
optional cartridge/card fonts permanent download fonts printer settings List of Factory Settings List of Fonts List of Symbol/Character Sets Lock panel Lower Tray Unit 4-1 4-5 4-27 2-21 2-21 2-21 2-21 4-76 4-59 4-60 4-43 1-6, 5-33 M Maintenance Message Manual Feed Manual Mode Media Type MIO Card - Brother International HL-3400CN | Users Manual - English - Page 280
Select button Serial Interface Service Call Messages Set button Shift button Standard Media Cassette T Tension Release Pin Test button Test Pattern TIME SETTINGS Time Zone Toner Cartridge Toner Save Mode 4-6 2-17, 3-3, 4-20 6-6 4-7 4-65 2-13, 3-8, 3-9 5-15 4-84 2-21 4-48 4-49 2-7, 5-3 1-5, 4-69
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I
Brother Color Laser Printer
HL-3400CN Series
USER’S GUIDE
Please read this manual thoroughly before using the printer.
Keep this manual in a convenient place for quick reference at all times.