Brother International HL 5170DN Users Manual - English

Brother International HL 5170DN - B/W Laser Printer Manual

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  • Brother International HL 5170DN | Users Manual - English - Page 1
    Brother Laser Printer HL-5130 HL-5140 HL-5150D HL-5170DN User's Guide For visually-impaired users You can read this manual with Screen Reader 'text-to-speech' software. You must set up the hardware and install the driver before you can use the printer. Please use the Quick Setup Guide to set up the
  • Brother International HL 5170DN | Users Manual - English - Page 2
    Laser printer HL-5100 series User's Guide Definitions of warnings, cautions, and notes We use the following terms throughout this User's Guide: You must follow these warnings to prevent possible personal injury. You must follow these instructions to make sure you use the printer properly and do not
  • Brother International HL 5170DN | Users Manual - English - Page 3
    inside the printer. Before you clean the printer, clear a paper jam or replace parts, make sure you have turned off the power switch and unplugged the printer from the of the printer. Do not use cleaning materials that contain ammonia. They will damage the printer and the toner cartridge. II
  • Brother International HL 5170DN | Users Manual - English - Page 4
    trademarks of International Business Machines Corporation. Microsoft®, MS-DOS®, Windows® and Windows NT® are registered trademarks User's Guide are registered trademarks of their respective companies. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual
  • Brother International HL 5170DN | Users Manual - English - Page 5
    (For HL-5130 and HL-5140 1-44 Manual duplex printing from the multi-purpose tray (For HL-5150D and HL-5170DN) .... 1-45 Printing on both sides of the paper (automatic duplex printing 1-47 Guidelines for automatic duplex printing 1-47 2 Driver and software ...2-1 Printer driver ...2-1 For Windows
  • Brother International HL 5170DN | Users Manual - English - Page 6
    Toner cartridge ...5-2 Toner Low message ...5-2 Toner Empty message ...5-3 Replacing the toner cartridge 5-3 Drum unit ...5-8 Change Drum message ...5-8 Replacing the drum unit ...5-9 Cleaning ...5-12 Replacing periodic maintenance parts 5-13 6 Troubleshooting ...6-1 Identifying your problem
  • Brother International HL 5170DN | Users Manual - English - Page 7
    Numbers ...C-1 Register your product ...C-1 Frequently asked questions (FAQs C-1 Customer Service ...C-1 Service center locator (USA only C-2 Service center locations (Canada only C-2 Brother fax back system (USA only C-2 Important information: Regulations C-3 Federal Communications Commission
  • Brother International HL 5170DN | Users Manual - English - Page 8
    What is in the box? When you unpack the printer, check to see that you have all of the following parts. 1 1 Printer 2 Drum unit and toner cartridge assembly 3 Quick Setup Guide 4 CD-ROM 2 5 AC power cord Components may differ from one country to another. 3 4 5 The power cord may be slightly
  • Brother International HL 5170DN | Users Manual - English - Page 9
    Tray Support Flap (Support Flap) 2 Control Panel 3 Front Cover Release Button 4 (HL-5130 and HL-5140) Manual Feed Tray (HL-5150D and HL-5170DN) Multi-purpose Tray (MP Tray) 5 Paper Tray 6 Power Switch 7 Front Cover 8 Face-down Output Tray * The printer illustration is based on HL-5150D and HL-5170DN
  • Brother International HL 5170DN | Users Manual - English - Page 10
    -up Output Tray 2 Duplex Tray (For HL-5150D and HL-5170DN) 3 AC Power Connector 4 Parallel Interface Connector 5 USB Interface Connector 6 Side Cover 7 (HL-5170DN) 10/100BASE-TX Port 8 (HL-5170DN) LED (Light-emitting Diode) * The printer illustration is based on HL-5170DN. 8 7 6 5 1 - 3 ABOUT THIS
  • Brother International HL 5170DN | Users Manual - English - Page 11
    near the machine and is easy to get to so that, if there is an emergency, it can be easily unplugged. ■ Only use the printer within the printer in direct sunlight. If you have to put it near a window, use a blind or a heavy curtain to protect the printer from direct sunlight. ■ Do not put the printer
  • Brother International HL 5170DN | Users Manual - English - Page 12
    unit. The names for the paper trays in the printer driver and this Guide are as follows: Paper tray Manual feed tray Multi-purpose tray (MP tray) Optional lower tray unit Tray 1 Manual (HL-5130 and HL-5140) MP Tray (HL-5150D and HL-5170DN) Tray 2 (Not available for HL-5130) While looking at this
  • Brother International HL 5170DN | Users Manual - English - Page 13
    not use acidic or alkaline paper. ■ Use long-grain paper. ■ Use paper with a moisture content of approximately 5%. ■ This printer can use recycled paper that meets the DIN 19309 specification. Caution Do not use ink jet paper, or it may cause a paper jam and damage your printer. To help you choose
  • Brother International HL 5170DN | Users Manual - English - Page 14
    Printable area When using PCL emulation, the edges of the paper that cannot be printed on are shown below. Portrait 1 2 4 3 Figure 1-3 A4 1 4.2 mm (0.17 in.) 2 6.01 mm (0.24 in.) 3 mm (0.19 in.) B6 4.2 mm (0.17 in.) 5.0 mm (0.19 in.) 4.2 mm (0.17 in.) 5.0 mm (0.19 in.) 1 - 7 ABOUT THIS PRINTER
  • Brother International HL 5170DN | Users Manual - English - Page 15
    manual feed tray. For the paper you want to use, see What kind of paper can I use? on page 1-5. Printing on plain paper from the paper tray Illustrations in this section are based on HL-5150D and HL-5170DN. 1 Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver
  • Brother International HL 5170DN | Users Manual - English - Page 16
    2 Pull the paper tray completely out of the printer. Figure 1-5 3 While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. Check that the guides are firmly in the slots. Figure 1-6 1 - 9 ABOUT THIS PRINTER
  • Brother International HL 5170DN | Users Manual - English - Page 17
    , or paper jams may occur. Check that paper is below the maximum paper mark (▼). Figure 1-8 When you use pre-printed paper, put the side that is going to be printed on (blank side) face down, with the top of the paper at the front of the tray. 5 Put the paper tray firmly back in the printer. Check
  • Brother International HL 5170DN | Users Manual - English - Page 18
    support flap to prevent paper from sliding off the face-down output tray. Figure 1-9 If you choose not to pull out the output tray support flap, we recommend that you remove printed pages immediately after they come out of the printer. 6 Send the print data to the printer. 1 - 11 ABOUT THIS PRINTER
  • Brother International HL 5170DN | Users Manual - English - Page 19
    paper from the manual feed tray (For HL-5130 and HL-5140) The printer automatically turns on the Manual Feed mode when you put paper in the manual feed tray. 1 Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver. Media Type: Plain Paper Paper Source: Manual
  • Brother International HL 5170DN | Users Manual - English - Page 20
    fed properly, resulting in a skewed printout or a paper jam. ■ Do not put more than one piece of paper in the manual feed tray at the same time, or it may cause a jam. ■ If you put any Media (paper, transparency and so on) in the manual feed tray before the printer is in the Ready state, the media
  • Brother International HL 5170DN | Users Manual - English - Page 21
    HL-5150D and HL-5170DN) The printer automatically turns on the MP Tray mode when you put paper in the multi-purpose tray. 1 Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver. Media Type: Plain Paper Paper Source: MP Tray PCL driver PS driver ABOUT THIS PRINTER
  • Brother International HL 5170DN | Users Manual - English - Page 22
    the tray and remains under the maximum paper height guides on both sides of the tray. Figure 1-15 Make sure that the paper is straight and in the proper position on the MP tray. If it is not, the paper may not be fed properly, resulting in a skewed printout or a paper jam. 1 - 15 ABOUT THIS PRINTER
  • Brother International HL 5170DN | Users Manual - English - Page 23
    face up. ■ During printing, the inside tray rises to feed paper into the printer. ■ Put the leading edge (top of the paper) in first and push it gently into the tray. ■ The top of the paper stack must be under the maximum paper height guides that are on both sides of the tray. 6 Send the print
  • Brother International HL 5170DN | Users Manual - English - Page 24
    ? on page 1-5. Printing on thicker paper and card stock from the manual feed tray (For HL-5130 and HL-5140) 1 Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver. Media Type: Thick paper or Thicker paper Paper Source: Manual PCL driver 2 Open the face-up output
  • Brother International HL 5170DN | Users Manual - English - Page 25
    3 Send the print data to the printer. A NO PAPER status is shown by the control panel LEDs until you put a sheet of paper in the manual feed tray. Toner Drum Paper Status Figure 1-18 4 Open the manual feed tray. Slide the paper guides to fit the paper size. Figure 1-19 5 Using both hands put the
  • Brother International HL 5170DN | Users Manual - English - Page 26
    fed properly, resulting in a skewed printout or a paper jam. ■ Do not put more than one piece of paper in the manual feed tray at the same time, or it may cause a jam. ■ If you put any Media (paper, transparency and so on) in the manual feed tray before the printer is in the Ready state, the media
  • Brother International HL 5170DN | Users Manual - English - Page 27
    thicker paper and card stock from the multi-purpose tray (MP tray) (For HL-5150D and HL-5170DN) 1 Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver. Media Type: Thick paper or Thicker paper Paper Source: MP Tray PCL driver PS driver ABOUT THIS PRINTER 1 - 20
  • Brother International HL 5170DN | Users Manual - English - Page 28
    2 Open the face-up output tray, and then pull out the face-up output tray support if necessary. Figure 1-22 3 Open the MP tray and lower it gently. 4 Pull out the MP tray support flap. Figure 1-23 MP tray support flap Figure 1-24 1 - 21 ABOUT THIS PRINTER
  • Brother International HL 5170DN | Users Manual - English - Page 29
    in a skewed printout or a paper jam. 6 While pressing the paper-guide release lever, slide the paper guide to fit the paper size. Figure 1-26 When you put paper in the MP tray, please remember the following; ■ During printing, the inside tray rises to feed paper into the printer. ■ The side to be
  • Brother International HL 5170DN | Users Manual - English - Page 30
    Caution Remove each sheet immediately after printing. Stacking the sheets may cause a paper jam or the paper to curl. Figure 1-27 1 - 23 ABOUT THIS PRINTER
  • Brother International HL 5170DN | Users Manual - English - Page 31
    ■ with windows, holes, cutouts or perforations Figure 1-28 IF YOU USE ANY OF THE TYPES OF ENVELOPES LISTED ABOVE, THEY MAY DAMAGE YOUR PRINTER. THIS DAMAGE IS NOT COVERED UNDER ANY BROTHER WARRANTY OR SERVICE AGREEMENT. ■ Before you print envelopes, you must 'fan' the stack to avoid paper jams and
  • Brother International HL 5170DN | Users Manual - English - Page 32
    feed tray (For HL-5130 and HL-5140) The printer has a straight paper path from the manual feed tray to the back of the printer. Use this paper feed and output method when you want to print envelopes. The printer automatically turns on the Manual Feed mode when you put paper in the manual feed tray
  • Brother International HL 5170DN | Users Manual - English - Page 33
    3 Send the print data to the printer. A NO PAPER status is shown by the control panel LEDs until you put a sheet of paper in the manual feed tray. Toner Drum Paper Status Figure 1-30 4 Open the manual feed tray. Slide the paper guides to fit the envelope size. Figure 1-31 ABOUT THIS PRINTER 1 - 26
  • Brother International HL 5170DN | Users Manual - English - Page 34
    face-up output tray to reset the two blue tabs back to their original position. Figure 1-32 5 Using both hands put the envelope in the manual feed tray until the front edge of the envelope touches the paper feed roller. Hold the envelope in this position until the printer automatically feeds it in
  • Brother International HL 5170DN | Users Manual - English - Page 35
    tray at the same time, or it may cause a jam. ■ Put the envelope in the manual feed tray with the side to be printed face up. ■ If you put any Media (paper, transparency and so on) in the manual feed tray before the printer is in the Ready state, the media may be ejected without
  • Brother International HL 5170DN | Users Manual - English - Page 36
    when you want to print envelopes. The printer automatically turns on the MP Tray mode when you put paper in the MP tray. 1 Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver. Media Type: Envelopes Paper Source: MP Tray PCL driver PS driver 1 - 29 ABOUT THIS
  • Brother International HL 5170DN | Users Manual - English - Page 37
    2 Open the face-up output tray, and then pull out the face-up output tray support if necessary. Figure 1-34 3 Open the MP tray and lower it gently. 4 Pull out the MP tray support flap. Figure 1-35 MP tray support flap Figure 1-36 ABOUT THIS PRINTER 1 - 30
  • Brother International HL 5170DN | Users Manual - English - Page 38
    tray to reset the two blue the maximum paper height guides on both jam. Figure 1-38 Make sure that the envelopes are neatly stacked and in the proper position in the MP tray. If they are not, the envelopes may not be fed properly, resulting in a skewed printout or a jam. 1 - 31 ABOUT THIS PRINTER
  • Brother International HL 5170DN | Users Manual - English - Page 39
    height guides that are on both sides of the tray. 7 Send the print data to the printer. 8 After you finish the print job, close the face-up output tray. ■ If envelopes get smudged during printing, in the printer driver select MP Tray as the Paper Source for a straight paper path. Then, set the Media
  • Brother International HL 5170DN | Users Manual - English - Page 40
    , manual feed tray or MP tray. Printing on transparencies from the paper tray ■ Do not put more than 10 transparencies in the paper tray. ■ Illustrations in this section are based on HL-5150D and HL-5170DN. 1 Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver
  • Brother International HL 5170DN | Users Manual - English - Page 41
    that the guides are firmly in the slots. Figure 1-41 4 Put transparencies in the tray. Check that the transparencies are flat and below the maximum paper mark (▼). Do not put more than 10 transparencies in the tray at any one time, or it may cause a jam. Figure 1-42 ABOUT THIS PRINTER 1 - 34
  • Brother International HL 5170DN | Users Manual - English - Page 42
    5 Put the paper tray firmly back in the printer. Pull out the support flap to prevent transparencies from sliding off the face-down ouput tray. 6 Send the print data to the printer. Figure 1-43 Figure 1-44 Caution Remove each transparency immediately. 1 - 35 ABOUT THIS PRINTER
  • Brother International HL 5170DN | Users Manual - English - Page 43
    (For HL-5130 and HL-5140) When the face-up output tray is open, the printer has a straight paper path from the manual feed tray to the face-up output tray. 1 Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver. Media Type: Transparencies Paper Source: Manual PCL
  • Brother International HL 5170DN | Users Manual - English - Page 44
    3 Send the print data to the printer A NO PAPER status is shown by the control panel LEDs until you put a transparency in the manual feed tray. Toner Drum Paper Status Figure 1-46 4 Open the manual feed tray. Slide the paper guides to the transparency size. Figure 1-47 5 Using both hands put the
  • Brother International HL 5170DN | Users Manual - English - Page 45
    be fed properly, resulting in a skewed printout or a jam. ■ Do not put more than one transparency in the manual feed tray at the same time, or it may cause a jam. ■ If you put any Media (paper, transparency and so on) in the manual feed tray before the printer is in the Ready state, the media may
  • Brother International HL 5170DN | Users Manual - English - Page 46
    MP tray (For HL-5150D and HL-5170DN) When the face-up output tray is open, the printer has a straight paper path from the MP tray to the back of the printer. 1 Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver. Media Type: Transparencies Paper Source: MP Tray
  • Brother International HL 5170DN | Users Manual - English - Page 47
    Open the face-up output tray. 3 Send the print data to the printer. Figure 1-49 A NO PAPER status is shown by the control panel LEDs until you put a transparency in the MP tray. Toner Drum Paper Status 4 Open the MP tray and lower it gently. Figure 1-50 Figure 1-51 ABOUT THIS PRINTER 1 - 40
  • Brother International HL 5170DN | Users Manual - English - Page 48
    and in the proper position in the MP tray. If they are not, the transparencies may not be fed properly, resulting in a skewed printout or a jam. 7 While pressing the paper-guide release lever, slide the paper guide to fit the transparency size. 1 - 41 ABOUT THIS PRINTER Figure 1-54
  • Brother International HL 5170DN | Users Manual - English - Page 49
    maximum paper height guides that are on both sides of the tray. 8 After you finish printing, close the face-up output tray. Caution Remove each transparency immediately after printing. Stacking the printed transparencies may cause a paper jam or the transparency to curl. ABOUT THIS PRINTER 1 - 42
  • Brother International HL 5170DN | Users Manual - English - Page 50
    PCL printer drivers for Windows® 95/98/Me, Windows NT® 4.0, Windows® 2000/XP, Mac OS® 8.6 to 9.2 and Mac OS® X 10.1 or later all enable duplex printing. For more information about how to choose the settings, see the Help text in the printer driver. Guidelines for printing on both sides of the paper
  • Brother International HL 5170DN | Users Manual - English - Page 51
    duplex printing from the manual feed tray (For HL-5130 and HL-5140) Caution ■ Before you put the sheets back in the manual feed tray, you will have to straighten them, or you may get paper jams. ■ You should not use very thin or very thick paper. ■ When you use the manual duplex function, it is
  • Brother International HL 5170DN | Users Manual - English - Page 52
    Paper jams and how to clear them on page 6-6. 1 Choose the Manual Duplex printing mode from the Advanced tab, and from the Basic tab select the Paper Source to be MP Tray feed. 2 Using both hands put the paper in the MP tray with the side to be printed on first facing up. Follow the instructions
  • Brother International HL 5170DN | Users Manual - English - Page 53
    the first side has been printed on, and you cannot feed the paper for the second time from manual feed tray or MP tray to allow the other side of the paper to be printed on: At the back of the printer, open the face-up output tray and push down the blue tabs
  • Brother International HL 5170DN | Users Manual - English - Page 54
    may occur under some circumstances. If the paper jam occurs, see Paper jams and how to clear them on page 6-6. 1 Load paper into the paper tray or MP tray. 2 Make sure the lever on the Duplex tray is set for the proper paper size. Letter or Legal size A4 size Figure 1-61 1 - 47 ABOUT THIS PRINTER
  • Brother International HL 5170DN | Users Manual - English - Page 55
    the printer driver. In the Advanced tab select Duplex Printing mode, check Duplex, and make sure that Use Duplex tray has been selected. Select Duplex Type and set Binding Offset if you need, and then click the OK button. The printer will print on both sides of the paper automatically. PCL driver PS
  • Brother International HL 5170DN | Users Manual - English - Page 56
    in the Install Software section of the supplied CD-ROM. For Windows® 95/98/Me, Windows NT® 4.0 and Windows® 2000/XP ■ PCL (Hewlett-Packard LaserJet laser printer) compatible driver ■ BR-Script (PostScript®3 language emulation) driver (HL-5150D and HL-5170DN) For Macintosh® ■ Brother Laser driver for
  • Brother International HL 5170DN | Users Manual - English - Page 57
    HL-5150D and HL-5170DN) *2 These settings are not available with Brother Laser for Macintosh®. *3 These settings are not available with Windows NT® 4.0 and Windows® 2000/XP. *4 These settings are not available for HL-5130. *5 This setting is not available for HL-5130 and HL-5140. DRIVER AND SOFTWARE
  • Brother International HL 5170DN | Users Manual - English - Page 58
    you are using Windows NT® 4.0, Windows® 2000 or XP, you can access the Basic tab by clicking Printing Preferences... in the General tab of the Printer Properties screen. 1 2 1 Select the Paper Size, Multiple Page, Orientation and so on. 2 Select the Paper Source and so on. 2 - 3 DRIVER AND SOFTWARE
  • Brother International HL 5170DN | Users Manual - English - Page 59
    Windows NT® 4.0, Windows® 2000 or XP, you can access the Advanced tab by clicking Printing Preferences... in the General tab of the Printer toner save and print settings or gray printing setting. Resolution You can change the resolution as follows: ■ HQ 1200 ■ 600 dpi ■ 300 dpi DRIVER AND SOFTWARE
  • Brother International HL 5170DN | Users Manual - English - Page 60
    Printer Halftone (For Windows NT® 4.0, Windows® 2000/XP users only) You can print, using the printer setting by selecting the Use printer Halftone button. ■ Use System Halftone (For Windows NT® 4.0, Windows® 2000/XP users only) You can manually / Reverse print options. 2 - 5 DRIVER AND SOFTWARE
  • Brother International HL 5170DN | Users Manual - English - Page 61
    ■ TrueType Mode (For HL-5140, HL-5150D and HL-5170DN)* The Printer Function list may differ depending on the model. * If you are using Windows® 95, 98 or Me, you can change settings of HRC and TrueType Mode in Print Setting in the Print Quality option of the Advanced tab. DRIVER AND SOFTWARE 2 - 6
  • Brother International HL 5170DN | Users Manual - English - Page 62
    Setup function ON or OFF. A small selection window appears on your computer. This will then let you make changes to the settings of the following functions: ■ Multiple Page ■ Duplex Printing ■ Toner Save Mode ■ Paper Source ■ Media Type Sleep Time When the printer does not receive data for a certain
  • Brother International HL 5170DN | Users Manual - English - Page 63
    option to prevent changes being made. ■ SCALING LOCK Lock the scaling setting as shown below. 1 in 1 100% Insert Command/File (For HL-5140, 5150D and 5170DN: For Windows® 95/98/Me users only) This option allows data to be inserted into a print job. Using this function allows you to do the following
  • Brother International HL 5170DN | Users Manual - English - Page 64
    printer. ■ Light ■ Medium ■ Dark. ■ Off: Turn HRC off TrueType Mode (For HL-5140, HL-5150D and HL-5170DN) TrueType fonts may be sent to your printer in one of the following ways: ■ Download as TrueType (For HL-5150D and HL-5170DN) ■ Download as Bit Image ■ Print as Graphics 2 - 9 DRIVER AND SOFTWARE
  • Brother International HL 5170DN | Users Manual - English - Page 65
    Source Setting This feature recognizes the paper size in each paper tray. 3 Auto detection of printer options (For HL-5140, HL-5150D and HL-5170DN) The Auto Detect function finds the currently installed devices and shows the available settings in the printer driver. When you click the Auto Detect
  • Brother International HL 5170DN | Users Manual - English - Page 66
    If you are using Windows NT® 4.0, Windows® 2000 or XP, you can access the Support tab by clicking Printing Preferences... in the General tab of the Printer Properties screen. ■ You can download the latest driver or by accessing the Brother Solutions Center at http://solutions.brother.com ■ You can
  • Brother International HL 5170DN | Users Manual - English - Page 67
    the PS printer driver This section is for HL-5150D and HL-5170DN. You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com For more information, please see the Help text in the printer driver. The screens in this section are from Windows® XP. The
  • Brother International HL 5170DN | Users Manual - English - Page 68
    Device Settings tab Select the options you installed. 2 - 13 DRIVER AND SOFTWARE
  • Brother International HL 5170DN | Users Manual - English - Page 69
    Windows NT® 4.0, Windows® 2000 or XP, you can access the Layout tab by clicking Printing Preferences... in the General tab of the Printer BR-Script3 Properties screen. You can change the Layout setting by selecting the setting in the Orientation, Page Order and Page Per Sheet. DRIVER AND SOFTWARE
  • Brother International HL 5170DN | Users Manual - English - Page 70
    Paper / Quality tab Select the Paper Source. 2 - 15 DRIVER AND SOFTWARE
  • Brother International HL 5170DN | Users Manual - English - Page 71
    ... button in the Layout tab or the Paper / Quality tab. 1 2 3 1 Select the Paper Size and Copy Count. 2 Set the Print Quality, Scaling and TrueType Font setting. 3 You can change settings by selecting the setting in the Printer Features list: ■ Media Type ■ Toner Save ■ Sleep Time ■ BR-Script Level
  • Brother International HL 5170DN | Users Manual - English - Page 72
    For Macintosh® This printer supports Mac OS® 8.6 to 9.2 and Mac OS® X 10.1 to 10.2. You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com The screens in this section are from Mac OS® X 10.1 The screens on your Macintosh® will vary depending on
  • Brother International HL 5170DN | Users Manual - English - Page 73
    settings. Brother Laser driver PS driver You can change settings by selecting the setting in the Printer Features list: ■ Media Type ■ Resolution ■ Toner Save ■ Sleep Time (For PS driver only) Resolution You can change the resolution as follows: ■ 300 dpi ■ 600 dpi ■ HQ 1200 dpi DRIVER AND SOFTWARE
  • Brother International HL 5170DN | Users Manual - English - Page 74
    Toner Save setting, which reduces the print density. Sleep Time When the printer does not receive data for a certain period of time (timeout), it enters sleep mode. Sleep mode acts as though the printer printer use. While the printer is in sleep mode, the LED is off, but the printer the printer going
  • Brother International HL 5170DN | Users Manual - English - Page 75
    The BRAdmin Professional software is a utility for managing your Brother network enabled printers that are running under Windows® 95/98/Me, Windows NT® 4.0 and Windows® 2000/XP. It allows you to easily configure and check the status of your printer on the network. Driver Deployment Wizard This
  • Brother International HL 5170DN | Users Manual - English - Page 76
    computer, it automatically chooses the emulation mode. This feature has been set at the factory to ON. The printer can choose from the following combinations: Setting 1 (default) HP LaserJet BR-Script 3 EPSON FX-850 Setting 2 HP LaserJet BR-Script 3 IBM ProPrinter XL 2 - 21 DRIVER AND SOFTWARE
  • Brother International HL 5170DN | Users Manual - English - Page 77
    3 Control panel This section refers to the four Light Emitting Diodes (LEDs) (Toner, Drum, Paper, Status) and the two control panel buttons (Job Cancel, Go) on the control or LED is blinking When the power switch is off or the printer is in Sleep mode, all the LEDs are off. CONTROL PANEL 3 - 1
  • Brother International HL 5170DN | Users Manual - English - Page 78
    LED Toner Drum Paper Status Figure 3-2 Toner Drum Paper Status Figure 3-3 Toner Drum Paper Status Figure 3-4 Toner Drum Paper Status Figure 3-5 3 - 2 CONTROL PANEL Printer status Sleep mode The power switch is off or the printer is in Sleep mode. Pressing the Go button wakes up the printer from
  • Brother International HL 5170DN | Users Manual - English - Page 79
    Paper Status Figure 3-8 Toner Drum Paper Status Figure 3-9 Printer status Data remaining in memory Print data remains in the printer memory. If the Status LED is on for a long time and nothing has printed, press the Go button to print the remaining data. Toner low Indicates that the toner cartridge
  • Brother International HL 5170DN | Users Manual - English - Page 80
    LED Toner Drum Paper Status Figure 3-10 Toner Drum Paper Status Figure 3-11 Printer status Paper jam Clear the paper jam. See Paper jams and how to clear them on page 6-6. If the printer does not start printing, press the Go button. No paper Put paper in the printer. See Printing on plain paper in
  • Brother International HL 5170DN | Users Manual - English - Page 81
    user, the printer will show that a service call is needed by lighting up all the LEDs as shown in Figure 3-12. Toner Drum Paper Status Figure 3-12 If you see the service same service call indication after turning the printer back on, call your dealer or a Brother authorized service representative.
  • Brother International HL 5170DN | Users Manual - English - Page 82
    and Job Cancel LEDs Toner Fixing unit failure*1 Laser unit failure Main motor failure Main PCB failure Engine PCB DIMM failure failure Drum Paper Status Make a note of the indication and report the error status to your dealer or a Brother authorized service representative by referring to
  • Brother International HL 5170DN | Users Manual - English - Page 83
    panel buttons The control panel buttons have the following functions: Cancel printing If you press the Job Cancel button while printing, the printer will immediately stop printing and will then eject the paper. Wake-up If the printer is in Sleep mode, press the Go or Job Cancel button to wake the
  • Brother International HL 5170DN | Users Manual - English - Page 84
    Keep the Go button pressed down until the Toner LED comes on. When the Toner LED comes on, release the Go button. 4 Press the Go button again. The printer will print a test page. Using the printer driver If you are using Brother's Windows® PCL printer driver, click the Print Test Page button. It is
  • Brother International HL 5170DN | Users Manual - English - Page 85
    state. 3 Press the Go button three times. The printer will print the current printer settings. Using the printer driver If you are using Brother's Windows® PCL printer driver, you can print the current printer settings by clicking the Print Settings button in the Support tab. CONTROL PANEL 3 - 9
  • Brother International HL 5170DN | Users Manual - English - Page 86
    the Drum LED comes on, release the Go button. The printer will print a list of the internal fonts. Using the printer driver (Not available for HL-5130) If you are using Brother's Windows® PCL printer driver, you can print a list of the internal fonts by clicking the Print Fonts button in the Support
  • Brother International HL 5170DN | Users Manual - English - Page 87
    . When the Toner LED comes on, release the Go button. 4 Hold down the Go button and keep it pressed down until the green Status LED comes on. When the Status LED comes on, release the Go button. ■ For more information on APIPA, see the Network User's Guide or visit http://solutions.brother.com ■ You
  • Brother International HL 5170DN | Users Manual - English - Page 88
    the information for each item. Model HL-5130 HL-5140 HL-5150D HL-5170DN DIMM N/A L L L Lower tray unit N/A L L L Print server L L L Standard DIMM We recommend that you expand the printer memory to avoid any memory full errors. For HL-5140 and HL-5150D This printer has 16 MB of standard memory
  • Brother International HL 5170DN | Users Manual - English - Page 89
    may be necessary if you are using the Page Protection function. (For HL-5170DN) ■ You have to expand the printer memory by adding a DIMM to use the FTP/IPP protocol. Installing additional memory 1 Turn off the printer power switch, and then unplug the printer. Disconnect the interface cable from the
  • Brother International HL 5170DN | Users Manual - English - Page 90
    back on. 8 Reconnect the interface cable (printer cable) to your computer. Plug the printer back in, and then turn on the printer power switch. To check that you have installed the DIMM correctly, print the printer settings by using the selection in the driver and check the printout to make sure it
  • Brother International HL 5170DN | Users Manual - English - Page 91
    available for HL-5130) The lower tray unit is an optional device that can hold extra paper. It can hold a maximum of 250 sheets of paper (80 g/m2 or 21 lb). Figure 4-5 If you want to buy an optional lower tray unit, call the dealer you bought the printer from or Brother Customer Service. To install
  • Brother International HL 5170DN | Users Manual - English - Page 92
    ■ Superior network and printer management: ■ BRAdmin Professional Windows®-based Management utility. ■ SNMP MIB I and MIB II over IP or IPX ■ Remote console management via TELNET. ■ Embedded web server support. ■ Flash memory for easy updating of firmware. * For HL-5150D. HL-5170DN already has
  • Brother International HL 5170DN | Users Manual - English - Page 93
    video in the Maintenance Tutorial section of the CD-ROM we have provided with the printer. 1 2 3 4 5 6 7 1 You can see how to replace the toner cartridge. 2 You can see how to replace the drum unit. 3 You can see how to clean the scanner window. 4 You can see how to clean the corona wire in the
  • Brother International HL 5170DN | Users Manual - English - Page 94
    density setting for lighter or darker printing, the amount of toner that is used will change. ■ Wait to unpack the toner cartridge until immediately before you install it in the printer. Toner Low message Toner Drum Paper Status The Toner LED alternates turning on for 2 seconds and off for 3 seconds
  • Brother International HL 5170DN | Users Manual - English - Page 95
    distributed inside the cartridge. Toner Drum Paper Status Figure 5-2 Replacing the toner cartridge To ensure high quality printing, make sure you use quality toner cartridges. When you want to buy toner cartridges, call the dealer you bought the printer from or Brother Customer Service. We recommend
  • Brother International HL 5170DN | Users Manual - English - Page 96
    2 Pull out the drum unit assembly (drum unit with toner cartridge). Figure 5-4 Caution ■ We recommend that you place the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. ■ To prevent damage to the printer from static
  • Brother International HL 5170DN | Users Manual - English - Page 97
    Genuine Brother Brand replacement toner cartridges. Using or attempting to use potentially incompatible toner and/or toner cartridges in your printer may cause damage to the printer itself and/or it may result in unsatisfactory print quality. Our warranty coverage does not apply to any problem that
  • Brother International HL 5170DN | Users Manual - English - Page 98
    immediately after you have removed the protective cover. Do not touch the shaded parts shown in Figure 5-9 and Figure 5-10 to prevent any degradation to the print quality. Figure 5-9 Figure 5-10 6 Put the new toner cartridge firmly into the drum unit you hear it lock into place. If you put it in
  • Brother International HL 5170DN | Users Manual - English - Page 99
    several times. Return the tab to the home position (▲) before you put the drum unit back in the printer. If you do not, printed pages may have a vertical stripe. Figure 5-12 8 Put the drum unit assembly back in the printer. Close the front cover of the printer. Figure 5-13 ROUTINE MAINTENANCE 5 - 7
  • Brother International HL 5170DN | Users Manual - English - Page 100
    genuine Brother toner. The printer should be used only in a clean, dust-free environment with adequate ventilation. ■ Printing with a third-party drum unit may reduce not only the print quality but also the quality and life of the printer itself. Warranty coverage does not apply to problems caused
  • Brother International HL 5170DN | Users Manual - English - Page 101
    unit assembly. Figure 5-15 Figure 5-16 Caution ■ We recommend that you place the drum unit assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. ■ To prevent damage to the printer from static electricity, do not touch the electrodes shown in Figure 5-17
  • Brother International HL 5170DN | Users Manual - English - Page 102
    spill out of the unit. 4 Unpack the new drum unit. Caution Wait to unpack a drum unit until immediately before you put it in the printer. Exposure to direct sunlight or room light may damage the drum unit. 5 Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If
  • Brother International HL 5170DN | Users Manual - English - Page 103
    LED is red. Figure 5-20 7 Reset the drum counter. See the instructions supplied with the new drum unit. Caution ■ The Drum LED indication does not disappear until you reset the drum counter. ■ Do not reset the drum counter when you replace only the toner cartridge. 8 Close the front cover. 9 Make
  • Brother International HL 5170DN | Users Manual - English - Page 104
    When you replace the toner cartridge or the drum unit, make sure you clean the inside of the printer. If printed pages are stained with toner, clean the inside of the printer with a dry soft cloth. See the Maintenance Tutorial section in the supplied CD-ROM. You can see instructional videos on your
  • Brother International HL 5170DN | Users Manual - English - Page 105
    parts listed below after printing the following number of pages. Item Fixing unit Separator pad holder assembly Pick up roller assembly Approximate Life 80,000 pages * 50,000 pages * 50,000 pages * To Purchase Replacement Call Brother Customer Support Call Brother Customer Support Call Brother
  • Brother International HL 5170DN | Users Manual - English - Page 106
    6 Troubleshooting Identifying your problem First, check the following: ■ The power plug is connected properly and the printer is turned on. ■ All of the protective parts have been removed. ■ The toner cartridge and drum unit are installed properly. ■ The front cover is fully closed. ■ Paper is
  • Brother International HL 5170DN | Users Manual - English - Page 107
    area. See Paper jams and how to clear them on page 6-6. ■ Press the Go button. Specify the printable paper size. The paper size you can use for Duplex printing is A4, Letter or Legal. ■ Install the Duplex tray into the printer. ■ Move the Duplex lever to the correct position. TROUBLESHOOTING 6 - 2
  • Brother International HL 5170DN | Users Manual - English - Page 108
    a new toner cartridge and have it ready for when the Toner Empty status is indicated. ■ Turn the power switch off, wait a few seconds and then turn it on again. ■ Leave the printer for 10 minutes with the power on. If the error occurs again, call your dealer or Brother Customer Service. ■ Turn
  • Brother International HL 5170DN | Users Manual - English - Page 109
    or RPC program. ■ Change the following settings in the supplied Windows® driver and try again. The best combination of these settings will vary depending on your document: Graphics Mode TrueType™ mode Use Printer TrueType™ Fonts ■ Reduce the complexity of your document before you print to prevent
  • Brother International HL 5170DN | Users Manual - English - Page 110
    software. Please see your software application manual. ■ Clear the jammed paper. See Paper jams and how to clear them on page 6-6 or the paper jam instructional video on the CD-ROM. ■ Close the face-up output tray. ■ Make sure that the appropriate printer driver is selected. 6 - 5 TROUBLESHOOTING
  • Brother International HL 5170DN | Users Manual - English - Page 111
    and how to clear them When a paper jam occurs, the printer indicates it by lighting the control panel LEDs as shown below. Toner Drum Paper Status Figure 6-1 After you have just used the printer, some parts inside the printer are extremely hot. When you open the front cover or face-up output tray
  • Brother International HL 5170DN | Users Manual - English - Page 112
    1 Pull the paper tray completely out of the printer. Figure 6-3 2 Pull the jammed paper up and out of the printer. Figure 6-4 3 Press the cover release button and then open the front cover. 6 - 7 TROUBLESHOOTING Figure 6-5
  • Brother International HL 5170DN | Users Manual - English - Page 113
    the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out. Jam Dial Figure 6-6 Caution To prevent damage to the printer caused by static electricity, do not touch the electrodes shown in Figure 6-7. Figure 6-7 TROUBLESHOOTING
  • Brother International HL 5170DN | Users Manual - English - Page 114
    before you touch the internal parts of the printer. Figure 6-9 6 Open the jam clear cover. Pull the jammed paper out of the fuser unit. Figure 6-10 7 Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and
  • Brother International HL 5170DN | Users Manual - English - Page 115
    drum unit. Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically. Figure 6-13 11 Put the drum unit assembly back in the printer. 12 Put the paper tray in the printer. 13 Close the front cover. TROUBLESHOOTING
  • Brother International HL 5170DN | Users Manual - English - Page 116
    is too light, Toner Save mode may be on. Turn off Toner Save mode in the printer Properties tab of the driver. ■ Try installing a new toner cartridge. See Replacing the toner cartridge on page 5-3. ■ Try installing a new drum unit. See Replacing the drum unit on page 5-9. 6 - 11 TROUBLESHOOTING
  • Brother International HL 5170DN | Users Manual - English - Page 117
    the printer on page 1-4. ■ Use a new toner cartridge. See Replacing the toner cartridge in Chapter 5. ■ Use a new drum unit. See Replacing the drum unit on page 5-9. ■ Make sure you use paper that meets our specifications. Rough-surfaced paper or thick print media may cause this problem. See
  • Brother International HL 5170DN | Users Manual - English - Page 118
    of the OPC drum with a cotton swab until the dust or paper powder on the surface comes off. Caution Do not try to clean the surface of the photosensitive drum with a sharp object. ■ The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 5-9. 6 - 13 TROUBLESHOOTING
  • Brother International HL 5170DN | Users Manual - English - Page 119
    Replacing the toner cartridge on page 5-3. Make sure that a torn piece of paper is not inside the printer covering the scanner window. ■ The fixing unit may be smudged. Call Brother Customer Service. Black lines down the page Printed pages have toner stains down the page. TROUBLESHOOTING 6 - 14
  • Brother International HL 5170DN | Users Manual - English - Page 120
    the problem by wiping the scanner window with a soft cloth. See Cleaning on page 5-12. ■ The toner cartridge may be damaged. Put in a new toner cartridge. See Replacing the toner cartridge on page 5-3. White lines down the page AaAa0bBbc1CBdDec2EfCgdF3hGDie4jHk Page skewed ■ Make sure the paper or
  • Brother International HL 5170DN | Users Manual - English - Page 121
    left and right hand sides (as shown in the figure below). When you have finished printing your envelopes, close the face-up output tray to reset the two blue tabs back to their original position. See page 1-31. ABCDEFG EFGHIJKLMN Envelope creases TROUBLESHOOTING 6 - 16
  • Brother International HL 5170DN | Users Manual - English - Page 122
    or reduce the print resolution. ■ Expand the printer memory by adding a DIMM. See Installing additional memory on page 4-2. Set page protection to ON by using the supplied Windows® driver. ■ Change the following settings in the supplied Windows® driver, and then try again. The best combination of
  • Brother International HL 5170DN | Users Manual - English - Page 123
    A Appendix Printer specifications Engine Model Technology Print speed First print time Resolution Windows® 95/98/Me, Windows NT® 4.0, Windows® 2000 and Windows® XP DOS Mac OS® HL-5130 Electrophotographic Up to 18 ppm (Letter size) Up to 17 ppm (A4 size) Less than 10 sec*1 HQ1200 600 dpi 300
  • Brother International HL 5170DN | Users Manual - English - Page 124
    Resident fonts HL-5130 HL-5140 HL-5150D HL-5170DN Fujitsu BR-Script 3, Epson FX-850, IBM ProPrinter XL PCL N/A 49 scalable fonts, 12 bitmap fonts compatible with original USB (12 Mbps). *3 HL-5150D and HL-5170DN only. *4 Brother original Windows® management utility *5 Use a standard web
  • Brother International HL 5170DN | Users Manual - English - Page 125
    Software Model Printer driver Utilities Control panel HL-5130 HL-5140 HL-5150D HL-5170DN PCL Driver for Windows® 95/98/Me, Windows NT® 4.0, Windows® 2000 and Windows® XP Brother Laser Driver for Mac OS® 8.6 to 9.2 and Mac OS® X 10.1 to 10.2 N/A BR-Script® 3: PostScript Printer Description
  • Brother International HL 5170DN | Users Manual - English - Page 126
    -5130 HL-5140 HL-5150D HL-5170DN Multi- N/A purpose tray Plain paper, Bond paper, Recycled paper, Envelope, Labels, and Transparencies*10 Manual Plain paper, Bond paper, Recycled N/A feed tray paper, Envelope, Labels, and Transparencies Paper tray Plain paper, Bond paper, Recycled paper
  • Brother International HL 5170DN | Users Manual - English - Page 127
    HL-5170DN Model Dimensions (W × D × H) Weights HL-5130 HL-5140 382 × 383 × 252 mm (15.0 × 15.1 × 9.9 in.) Approx.10.5 kg (23.1 lb) including the drum unit and toner cartridge Other HL-5150D HL not supported under Windows® 95 or Windows NT®4.0. ** Power Macintosh with an Apple original pre-installed
  • Brother International HL 5170DN | Users Manual - English - Page 128
    for the printer. Paper for plain paper copies Paper is divided by usage, such as paper for printing and paper for copying. The usage is usually specified on the paper's package. Check the package to see whether it is suitable for laser printers. Use paper that is suitable for laser printers. Basis
  • Brother International HL 5170DN | Users Manual - English - Page 129
    be about 10% in a high humidity environment. When the amount of water increases, the characteristic of the paper changes greatly. The fixing of the toner may become worse. For storage of the paper and during use, we recommend that the humidity of the surrounding environment is between 50% and 60
  • Brother International HL 5170DN | Users Manual - English - Page 130
    for all your Printer needs. You can download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your Brother product. http://solutions.brother.com You can check here for the Brother driver updates. Customer Service Visit http://www
  • Brother International HL 5170DN | Users Manual - English - Page 131
    Regulations Radio interference (220 to 240 volt model only) This printer follows EN55022 (CISPR Publication 22)/Class B. Before you use popularization of energy-efficient office equipment. As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets the ENERGY STAR®
  • Brother International HL 5170DN | Users Manual - English - Page 132
    PRODUKT This printer has a Class 3B laser diode which produces invisible laser radiation in the scanner unit. You should not open the scanner unit under any circumstances. Caution: Use of controls or adjustments or performance of procedures other than those specified in this User's Guide may result
  • Brother International HL 5170DN | Users Manual - English - Page 133
    safe. For your safety, if in any doubt about the effective grounding of the power, call a qualified electrician. Disconnect device You must install this printer near a power outlet that is easily accessible. In case of an emergency, you must disconnect the power cord from the power outlet to shut
  • Brother International HL 5170DN | Users Manual - English - Page 134
    to BS1362 with the same rating as the original fuse. Always replace the fuse cover. Never use a plug that does not have a cover. Warning - This printer must be earthed. The wires in the mains lead are coloured in line with the following code: Green and Yellow: Blue: Brown: Earth Neutral Live
  • Brother International HL 5170DN | Users Manual - English - Page 135
    ku, Nagoya 467-8561, Japan Plant Brother Technology (Shenzhen) Ltd. NO6 Gold Garden Ind. Nanling Buji, Longgang, Shenzhen, China Herewith declare that: Product description Product Name Model Number : Laser Printer : HL-5130, HL-5140, HL-5150D, HL-5170DN : HL-51 are in conformity with provisions
  • Brother International HL 5170DN | Users Manual - English - Page 136
    -stop resource for all your Printer needs. You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your Brother product. http://solutions.brother.com You can check here for the Brother driver updates. Customer Service In USA: 1-800-276
  • Brother International HL 5170DN | Users Manual - English - Page 137
    the recorded instructions to receive a fax about how to use the system and an index of fax back subjects. In USA only:1-800-521-2846 Internet Addresses Brother Global Web Site: http://www.brother.com For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates
  • Brother International HL 5170DN | Users Manual - English - Page 138
    options: Laser Printer 5140, 5150D and HL-5170DN HL-51 Lower Tray Unit LT-5000, DIMM complies with Part 15 of used in accordance with the instructions, may cause harmful interference to not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment
  • Brother International HL 5170DN | Users Manual - English - Page 139
    of the International ENERGY STAR® Program is to promote the development and popularization of energy-efficient office equipment. As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. APPENDIX (FOR USA AND CANADA
  • Brother International HL 5170DN | Users Manual - English - Page 140
    of 1968. This means that the printer does not produce hazardous laser radiation. Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. FDA Regulations (100 to
  • Brother International HL 5170DN | Users Manual - English - Page 141
    safe. For your safety, if in any doubt about the effective grounding of the power, call a qualified electrician. Disconnect device You must install this printer near a power outlet that is easily accessible. In case of an emergency, you must disconnect the AC power cord from the AC power outlet to
  • Brother International HL 5170DN | Users Manual - English - Page 142
    6-5, A-3 Paper jams 3-4, 6-6 Parallel cable 1-1 PCL printer driver 2-2 Pick up roller 5-13 Plain paper 1-6 Power supply 1-4 Print configuration 3-9 Print media 1-5 Print quality 2-3, 6-11 Print server 4-5 Print test page 3-8 Printable area 1-7 Printer driver 2-1, 2-11, A-3 Printer parts
  • Brother International HL 5170DN | Users Manual - English - Page 143
    T Thicker paper 1-17, 1-20 Toner A-5 Toner cartridge 5-2, 5-3 Toner empty 3-3, 5-3 Toner low 3-3, 5-2 Trademarks III U Utilities A-3 W Watermark 2-4 Weights A-5 I - 2
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Brother Laser Printer
HL-5130
HL-5140
HL-5150D
HL-5170DN
User's Guide
Version 3
For visually-impaired users
You can read this manual with Screen Reader ‘text-to-speech’
software.
You must set up the hardware and install the driver before you can use the printer.
Please use the Quick Setup Guide to set up the printer. You can find a printed copy in the box.
Please read this User’s Guide thoroughly before you use the printer. Keep the CD-ROM in a
convenient place so you can use it quickly if you need to.
Please visit our web site at http://solutions.brother.com
where you can get answers to Frequently
Asked Questions (FAQs), Product Support and Technical Questions, and the latest Driver Updates
and Utilities.