Brother International Innov-is 900D Operation Manual

Brother International Innov-is 900D Manual

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  • Brother International Innov-is 900D | Operation Manual - Page 1
    Computerized Embroidery and Sewing Machine Operation Manual Product Code 885-V35/V37 GETTING READY SEWING BASICS UTILITY STITCHES EMBROIDERY APPENDIX Please visit us at http://solutions.brother.com where you can get product support and answers to frequently asked questions (FAQs).
  • Brother International Innov-is 900D | Operation Manual - Page 2
  • Brother International Innov-is 900D | Operation Manual - Page 3
    when making any adjustments mentioned in the instruction manual. • To unplug the machine, switch the machine to the nearest authorized dealer or service center for examination, repair, electrical or handle. Lifting the sewing machine by any other part may damage the machine or result in the machine
  • Brother International Innov-is 900D | Operation Manual - Page 4
    the event a malfunction occurs or adjustment is required, first follow the troubleshooting table in the back of the operation manual to inspect and adjust the machine yourself. If the problem persists, please consult your local authorized Brother dealer. Use this machine only for its intended use as
  • Brother International Innov-is 900D | Operation Manual - Page 5
    children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play
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    declares that the product Product Name: Model Number Brother Sewing Machine : NV900D This device complies with Part 15 of the FCC Rules. Operation is subject , if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there
  • Brother International Innov-is 900D | Operation Manual - Page 7
    Contents Introduction ...1 Important Safety Instructions 1 Machine Features ...8 Accessories...9 Included accessories ...9 Optional accessories ...10 Names of Machine Parts and Their Functions 11 Front view...11 Needle and presser foot section ...12 Right-side/rear view ...12 Operation
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    Useful Functions...64 Automatic sewing reverse/reinforcement stitches 64 Automatically cutting the thread ...65 Mirroring stitches ...66 Saving stitch settings ...67 Useful Sewing Tips ...68 Trial sewing ...68 Changing the sewing direction ...68 Sewing curves ...68 Sewing thick fabrics ...68
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    embroidery patterns from the computer 170 APPENDIX 173 Care and Maintenance ...174 Cleaning the machine surface ...174 Cleaning the race ...174 Troubleshooting ...176 Error messages ...181 Adjusting the LCD ...185 Operation beep...185 Upgrading Your Machine's Software 186 Index ...187 7
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    fabric weights (page 12). i Quick-set bobbin You can start sewing without pulling up the bobbin thread (page 27). j Easy-to-use needle threader You can thread the needle easily by one press of a lever (page 32). k Lighting Start/Stop button When the green light is on, the machine is ready to
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    31. 32. 33. 34. *1 75/11 2 needles, 90/14 2 needles , 90/14 2 needles: Ball point needle (gold colored) No. Part Name 1 Buttonhole foot "A" 2 Overcasting foot "G" 3 case 28 Hard case 29 USB cable 30 Operation manual 31 Quick reference guide 32 Grid sheet set 33 Language setting sheet 34
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    7 Open toe quilting foot 8 Side cutter "S" 9 Quilting guide Part Code U.S.A. / Canada Others SAEBT999 EBT-CEBN: XC5520-001 SA431 optional accessories or parts, contact your sales representative, the nearest authorized service center or visit the website at [http://www.brother.com/]. z All
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    parts. Front view a Thread guide cover (page 24, 33) Pass the thread under this thread guide cover when winding the bobbin thread and threading the machine. b Thread guide cutter to cut them. l Needle threader lever (page 35) Use the needle threader lever to thread the needle. m Thread tension dial
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    through the thread guide disk when using the needle threader to thread the needle. c Needle bar thread guide (page 34) Pass the upper thread through the needle bar thread guide. d Needle plate (page 70) The needle plate is marked with guides for sewing straight seams. e Needle plate cover (page
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    start or stop sewing. The machine sews at a slow speed at the beginning of sewing while the button is pressed. When sewing is stopped, the needle is lowered in the fabric. For details, refer to "Starting to sew" (page 55). The button changes color according to the machine's operation mode. Green
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    design a stitch pattern using the My Custom Stitch function. g Embroidery key Press this key to sew embroidery. h Settings key Press to set the needle stop position, the buzzer sound, and more. i Sewing machine help key Press to get help on using the sewing machine. Displays simple explanations of
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    in this chapter. Turning the Machine On/Off 16 LCD (Liquid Crystal Display) Operation 18 Winding/Installing the Bobbin 22 Upper Threading ...31 Replacing the Needle 39 Replacing the Presser Foot 43 Sewing Cylindrical Pieces and Large Pieces 46
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    GETTING READY Turning the Machine On/Off This section explains how to turn the sewing machine on and off. Power supply precautions Be sure to observe the following precautions concerning the power supply. WARNING ● Use only regular household electricity for the power source. Using other power
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    it to "|"). X The light, LCD and (Start/stop button) light up when the machine is turned on. Memo z When the machine is turned on, the needle and the feed dogs will make sound when they move; this is not a malfunction. X The light, LCD and (Start/stop button) go off when the
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    machine attributes that can be set are listed below. For details on operation, refer to page 20. Attribute Needle position Stitch width control Icon Details Specifies where the needle is positioned when the sewing machine is stopped. Allows the stitch width to be adjusted with the sewing speed
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    turned on. (There are models where this cannot be changed.) Initial needle position Language Selects whether "1 Straight stitch (left)" or "3 Straight the service count and the total number of embroidery stitches. The service count is a reminder to take your machine in for regular servicing. (
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    machine. a The highlighted display is the initial setting. X The LCD comes on. Press b panel. (Settings key) on the display Example: Changing the needle stop position X The setting screen appears. Press the item to be set. c Switch the screen using (Previous page key) and (Next page key
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    return to the item 1 selection screen. bobbin winding / setting bobbin thread / needle replacement / embroidery unit attachment / Example: Upper threading embroidery frame attachment / topic, refer to the corresponding page in this Operation Manual. LCD (Liquid Crystal Display) Operation 21
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    following precautions concerning the bobbin. CAUTION ● Only use the Bobbin (part code: SA156, SFB (XA5539-151)) designed specifically for this sewing operate correctly. Use only the included bobbin or bobbins of the same type (part code: SA156, SFB (XA5539-151)). 11.5 mm (7/16 inch) Actual size
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    Turn on the sewing machine. a Place the spool of thread for the bobbin onto e the spool pin. Slide the spool onto the pin so that the spool is horizontal and the thread unwinds to the front at the bottom. 1 Place the bobbin on the bobbin winder shaft so b that the spring on the shaft fits into
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    fine, cross-wound thread, use the small spool cap, and leave a small space between the cap and the spool. Pass the thread behind the thread guide cover h and to the front. While holding the thread near the spool with your right hand, pull the thread with your left hand as shown
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    may wind around the bobbin winder shaft. Pass the end of the thread through the guide k slit in the bobbin winder seat, and then pull the thread to the right bobbin winder seat, the thread may become tangled in the bobbin or the needle may bend or break when the bobbin thread starts to run out. Memo
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    is not passed under the pretension disk of the bobbinwinding thread guide correctly, the thread may become tangled under the bobbin winder seat Memo z If the bobbin winder shaft is set to the right side, the needle will not move. (Sewing is impossible.) Slide the sewing speed controller back to
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    wound with thread, otherwise the needle may break or the thread tension will be incorrect. a Bobbin-winding thread guide Slide the bobbin winder shaft to operate correctly. Use only the included bobbin or bobbins of the same type (part code: SA156, SFB (XA5539-151)). Actual size 11.5 mm (7/16 inch
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    the bobbin into the bobbin case with f your right hand. b a Needle position button b Presser foot lever Turn off the sewing machine. b Slide the be incorrect. Lightly hold down the bobbin with your right g hand, and then guide the thread as shown with your left hand. a Bobbin cover b Latch X
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    with the cutter. z Remove the bobbin cover. While lightly holding the upper thread with d your left hand, press (Needle position button) once or twice to raise the needle. a a Needle position button X The bobbin thread is looped around the upper thread and can be pulled up. Winding/Installing the
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    GETTING READY Carefully pull the upper thread upward to pull e out the end of the bobbin thread. Pull out about 10-15 cm (4-5 inches) of the f bobbin thread under the presser foot toward the rear of the machine. Reattach the bobbin cover. g Insert the tab in the lower-left corner of the bobbin
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    130/120 or thicker cannot be used with the needle threader. ● The needle threader cannot be used with the wing needle or the twin needle. ● If the needle threader cannot be used, refer to "Threading the needle manually (without using the needle threader)" (page 36). ● Never use a thread weight of 20
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    Set the spool of thread on the spool pin, and then thread the machine. Press (Needle position button) once or c twice to raise the needle. a CAUTION ● When threading the upper thread, carefully follow the instructions. If the upper threading is not correct, the thread may become tangled or the
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    , the thread may become tangled around the spool pin or the needle may break. Pull the thread from the spool and pass the g thread under the hook of the thread guide. a a Thread guide a b d c a Thread guide cover b Thread guide spring c Thread d When the presser foot lever is lowered Note z When
  • Brother International Innov-is 900D | Operation Manual - Page 36
    before passing the thread into the thread take-up lever. Pass the thread behind the needle bar thread k guide. The thread can easily be passed behind the needle bar thread guide by holding the thread in your left hand, then feeding the thread with your right hand, as shown. a b a a Notch of the
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    threader lever on the left o side of the machine as much as possible to make the hook turn. Raise the needle threader lever slowly. p Ta a 1 a Needle threader lever a Needle threader lever Raise the presser foot lever, and carefully pull q the loop of the thread through the eye of the Ta
  • Brother International Innov-is 900D | Operation Manual - Page 38
    manually (without using the needle threader) When using specialty thread, such as transparent nylon thread or metallic thread, a wing needle or a twin needle which cannot be used with the needle threader, thread the needle as described below. Thread the machine to the needle bar thread a guide
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    the thread spool on it. Then, thread the upper thread. Without passing the thread through the needle f bar thread guide, manually thread the right needle. Pass the thread through the eye of the needle from the front. 1 a Bobbin winder shaft b Extra spool pin c Thread spool Memo z When setting the
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    it returns to . Press k (Back key). X The initial screen appears again, and appears. Note z When changing the sewing direction, press (Needle position button) to raise the needle from the fabric, and then raise the presser foot lever and turn the fabric. CAUTION ● Do not try turning the fabric
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    that should be used depends on the fabric and thread thickness. Refer to the following table when choosing the thread and needle appropriate for the fabric that you wish to sew. Fabric Type/Application Medium weight fabrics Thin fabrics Broadcloth Taffeta Flannel, Gabardine Lawn Georgette Challis
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    are shown in the table (page 39). If the combination of the fabric, thread and needle is not correct, particularly when sewing thick fabrics (such as denim) with thin needles (such as 65/9 to 75/11), the needle may bend or break. In addition, the stitching may be uneven or puckered or there
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    has been determined to be straight according to the instructions in "Checking the needle" (page 40). Press (Needle position button) once or a twice to raise the needle. a Lower the presser foot lever. d 1 a a Presser foot lever Hold the needle with your left hand, and then e use a screwdriver to
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    , g use the screwdriver to tighten the needle clamp screw. Install the twin needle in the same way. CAUTION z Be sure to insert the needle until it touches the needle stopper and securely tighten the needle clamp screw with the screwdriver. Otherwise, the needle may break or damage may result. 42
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    . Otherwise, injuries may occur if one of the operation buttons is accidentally pressed and the machine starts sewing. Raise the presser foot lever. c a a Needle position button Turn off the sewing machine. b a Presser foot lever X The presser foot is raised. Press the black button at the back of
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    GETTING READY Place a different presser foot below the holder e so that the presser foot pin is aligned with the notch in the holder. Position the presser foot so the letter indicating the presser foot type (A, G, I, J, M, N or R) is positioned to be read. a Note z When a stitch is selected, the
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    presser foot is removed from the presser bar. ab a Screwdriver b Presser foot holder CAUTION z Do not hit the needle with your finger or the presser foot when attaching/removing it. The needle may break or cause injury. z Be sure to tighten the screw with the included screwdriver. If the screw is
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    extension table. This is useful for sewing large pieces. a a a Flat bed attachment X With the flat bed attachment removed, freearm sewing is possible. Slide the part that you wish to sew onto the b arm, and then sew from the top. a a Cover of embroidery unit (extension table) CAUTION ● Do not move
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    Raise up the two legs on the reverse side of the b extension table until they click. Turn back the extension table, and then store e the two legs in their original positions. 1 Attach the extension table to the sewing c machine arm. Keep the extension table horizontal and push it in slowly
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    GETTING READY 48
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    2 SEWING BASICS The necessary preparations for sewing are described in this chapter. Sewing...50 Setting the Stitch ...61 Useful Functions...64 Useful Sewing Tips 68
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    , read the following precautions. CAUTION z While the machine is in operation, pay special attention to the needle location. In addition, keep your hands away from all moving parts such as the needle and handwheel, otherwise injuries may occur. z Do not pull or push the fabric too hard while sewing
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    , refer to "Replacing the presser foot" (page 43). CAUTION z Use the presser foot appropriate for selected stitch. If the wrong presser foot is used, the needle may hit the presser foot and bend or break. Turn on the sewing machine. c • When an animation is displayed on the screen, touch the LCD
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    SEWING BASICS Select the stitch type. e † When selecting a decorative stitch If necessary, specify the settings for automatic g reverse/reinforcement stitching and adjust the stitch length, etc. • For details on sewing with each of the utility stitches, refer to Chapter3, "UTILITY STITCHES"
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    ■ Selecting characters Three styles of character stitches are available. The procedure for selecting a character is the same with all styles. † Example: BUS Follow steps a to d in "Selecting stitching" a (page 51) to display the screen where a stitch type can be selected. Select the character
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    left hand, turn the handwheel toward you (counterclockwise) with your right hand to lower the needle to the starting point of the stitching. Press (Needle position button) once or b twice to raise the needle. a j Needle position button Place the fabric under the presser foot. c Memo z If the seam
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    to sew at a faster speed. When the end of the stitching is reached, press c (Start/stop button) once. X The machine stops sewing with the needle lowered (in the fabric). Cut the threads. d • For details, refer to "Cutting the thread" (page 59). a a Sewing speed controller Press (Start/stop button
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    too quickly. X The machine starts sewing. When the end of the stitching is reached, f completely release the foot controller. X The machine stops sewing with the needle lowered (in the fabric). Cut the threads. g • For details, refer to "Cutting the thread" (page 59). 56
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    in, (Start/stop button) cannot be used to start When sewing with the straight stitch, for example, at sewing. z When sewing is stopped, the needle remains the end of an opening or where seams do not overlap, use reverse stitching or reinforcement lowered (in the fabric). The machine can be
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    SEWING BASICS After sewing 3 to 5 stitches, press c (Reverse/reinforcement stitch button). Keep (Reverse/reinforcement stitch button) held down until you reach the beginning of the stitching. • The machine sews at a slow speed when (Reverse/reinforcement stitch button) is held down. When the end
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    foot lever, then remove the b fabric. a a Presser foot lever CAUTION z Do not press (Thread cutter button) after threads have already been cut, otherwise the needle may break, the threads may become tangled or damage to the machine may occur. z Do not press (Thread cutter button) if there is no
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    of the machine to cut the threads. When you wish to finish the stitching and the a sewing machine is stopped, press (Needle position button) once to raise the needle. a a Needle position button Raise the presser foot lever. b a a Presser foot lever Pull the fabric to the left side of the machine
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    stretch stitch) was selected, changing the stitch width changes the needle position. Increasing the width moves the needle to the right; reducing the width moves the needle to the left. For details, refer to "Changing the needle position" (page 83). z Press to return the setting to its
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    CAUTION z If the stitches are bunched together, increase the stitch length. Continuing to sew with the stitches bunched together may result in the needle bending or breaking. c d a Wrong side of fabric b Right side of fabric c Upper thread d Bobbin thread ■ Upper thread is too tight If the bobbin
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    the correct thread tension cannot be achieved, rethread the upper thread and insert the bobbin correctly. z The level "4" on the tension dial is a guide for working normal fabrics (medium weight). However, the actual stitch tension you'll want to use will vary according to the fabric 2 and
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    SEWING BASICS Useful Functions Functions useful in improving sewing efficiency are described below. Automatic sewing reverse/ reinforcement stitches Position the fabric under the presser foot, and d then press (Start/stop button) once. The sewing machine can be set to automatically sew
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    Memo z Press (Start/stop button) when you want to stop the sewing machine in the middle of Press the stitch selection. b • For details on selecting a stitch, refer to "Selecting stitching" (page 51). sewing without reverse stitching or reinforcement stitching (for example, when you want to
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    SEWING BASICS After reaching the end of the stitching, press e (Reverse/reinforcement stitch button) once. Buttonholes or bar tacking require reinforcement stitching making this operation unnecessary. X After the reverse stitching or reinforcement stitching has been done, the sewing machine stops
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    Saving stitch settings This machine is preset with the default settings for the stitch width (zigzag width), stitch length, programmed thread-cutting, and automatic reverse/ reinforcement stitching for each stitch. However, if you wish to save specific settings for a stitch so that they
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    projects are described below. Refer to these tips when sewing your project. Trial sewing After you have set up the machine with the thread and needle appropriate for the type of fabric being sewn, the machine automatically sets the stitch length and width for the stitch that is selected. However
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    . And then, sew the edge of the hookand-loop fastener at a slow speed. If the needle does not pass through the hook-andloop fastener, replace the needle with the needle for thick fabrics (page 39). a X Once the trouble spot has been passed, the foot will return to its normal position. CAUTION z If
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    of the presser foot, and the edge of the fabric is aligned with either the right edge of the presser foot or a marking on the needle plate. ■ Aligning the fabric with the presser foot Sew while keeping the right edge of the presser foot aligned with a fixed distance from the edge
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    3 UTILITY STITCHES The various stitches and their applications are described in this chapter. Stitch Setting Chart 72 Overcasting Stitches 78 Basic Stitching ...82 Blind Hem Stitching 84 Buttonhole Stitching/Button Sewing 87 Zipper Insertion...94 Sewing Stretch Fabrics and Elastic Tape 99
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    used are listed for utility stitches in the following table. Utility stitches Twin Needle Walking Foot Presser Foot Stitch Name Pattern Application Stitch Width [mm (inch)] Auto Manual 1 J Basic stitching, sewing gathers or pintucks, etc. 0.0 (0) 0.0-7.0 (0-1/4) Stitch Length [mm (inch
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    Presser Foot Twin Needle Walking Foot Stitch Name Pattern Application 17 Blind hem stitch 18 R Blind hem stitching on mediumweight fabrics R Blind hem stitching on stretch fabrics Stitch Width [mm (inch)] Stitch Length [mm (inch)] Auto Manual Auto Manual Reverse/ Reinforcement Stitching
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    UTILITY STITCHES Presser Foot Twin Needle Walking Foot Stitch Name Pattern Application 35 J Decorative stitching Stitch Width [mm (inch)] Auto 4.0 (3/16) Manual 0.0-7.0 (0-1/4) Stitch Length [mm (inch)] Auto Manual Reverse/ Reinforcement Stitching 3.0 (1/8) 2.0-4.0 (1/16-3/16) No
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    Presser Foot Twin Needle Walking Foot Stitch Name Pattern Application 48 A Horizontal buttonholes on thin and mediumweight fabrics Stitch Width [mm (inch)] Stitch Length [mm (inch)] Auto Manual Auto Manual Reverse/ Reinforcement Stitching 5.0 (3/16) 3.0-5.0 (1/8-3/16) 0.5 (1/32)
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    UTILITY STITCHES Other stitches Presser Foot Twin Needle Pattern Size Adjustable Stitching Density Adjustable Pattern Length/width Left/Right Flipping Stitch Type Pattern 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
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    Presser Foot Twin Needle Pattern Size Adjustable Stitching Density Adjustable Pattern Length/width Left/Right Flipping Stitch Type Pattern 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
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    that fray easily Stitch Width [mm (inch)] Auto Manual Stitch Length [mm (inch)] Auto Manual Presser Foot 3.5 2.0 (1/8) (1/16) 2.5-5.0 (3/32-3/ refer to "Selecting stitching" (page 51). a a Guide Sew with the edge of the fabric against the d presser foot guide. a a Needle drop point 78
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    Stitch Name Pattern Application Stitch Width [mm (inch)] Auto Manual Stitch Length [mm (inch)] Auto Manual Presser Foot Zigzag stitch (center 7 needle position) Zigzag stitch 8 (right needle position) Preventing fraying (center baseline/reverse stitching) 3.5 (1/8) Preventing fraying
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    the presser foot holder, and then slowly lower the presser foot lever. Note z Thread the needle manually when using the side cutter, or only attach the side cutter after threading the needle using the needle threader. Remove the presser foot. a • For details on replacing the presser foot, refer to
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    the fabric in the side cutter. h The cut in the fabric should be positioned over the guide plate of the side cutter. Select a stitch. f • For details, refer to "Selecting stitching" (page 51). a a Guide plate Memo z If the fabric is not positioned correctly, the fabric will not be cut. 3 Lower
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    Temporarily securing Stitch Width [mm (inch)] Auto Manual Stitch Length [mm (inch)] Auto Manual - - Presser Foot 1 Straight stitch Basic stitching and sewing gathers or pintucks (left baseline/ 0.0 reverse stitching) (0) (left needle position) 2 Basic stitching and sewing gathers or
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    width is changed (between 0 and 7.0 mm (1/4 inch)), the needle position will also change. By changing the stitch width and sewing with with a fixed width. 0.0 2.0 5.5 7.0 a Stitch width setting b Distance from the needle position to the right side of the presser foot c 12.0 mm (1/2 inch) d
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    18 Blind hem stitching on mediumweight fabrics Blind hem stitching on stretch fabrics Stitch Width [mm (inch)] Auto Manual Stitch Length [mm (inch)] Auto Manual Presser Foot 00 3← - →3 2.0 (1/16) 1.0-3.5 (1/16-1/8) R CAUTION ● Be sure to turn off the main power before replacing the presser
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    of the presser foot, and then lower the presser foot lever. R c 1 b a Wrong side of fabric b Fold of hem c Guide Adjust the stitch width until the needle slightly k catches the fold of the hem. • For details on replacing the presser foot, refer to "Replacing the presser foot" (page 43). Select
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    the stitch width so that the needle slightly catches the fold of the hem. 1 2 a Wrong side of fabric b Right side of fabric Memo z For details, refer to "Adjusting the stitch width" (page 61). Sew with the fold of the hem against the l presser foot guide. Remove the basting stitching and reverse
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    Name Pattern Application 48 Horizontal buttonholes on thin and mediumweight fabrics Stitch Width [mm (inch)] Auto Manual Stitch Length [mm (inch)] Auto Manual Presser Foot 49 Horizontal buttonholes on areas that are subject to strain 5.0 3.0-5.0 0.5 0.2-1.0 50 Horizontal buttonholes on
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    is accidentally pressed and the machine starts sewing. The names of parts of buttonhole foot "A", which is used for sewing buttonholes, are the position a and length of the buttonhole. 1 2 5 6 3 4 A a Button guide plate b Presser foot scale c Pin d Reference marks e 5 mm (3/16 inch) f Bracket
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    (diameter + thickness of button) c 5 mm (3/16 inch) Example: For a button with a diameter of 15 mm (9/16 inch) and a thickness of 10 mm (3/8 inch), the button guide plate should be set to 25 mm (1inch) on the scale. 10mm Position the fabric with the front end of the e buttonhole mark aligned with
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    UTILITY STITCHES Note z Do not lower the needle into fabric when aligning the marks. Desired results may not be achieved. z When lowering the presser foot, do not push in the front of the
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    woven fabrics, use a gimp thread. Hook the gimp thread onto the part of a buttonhole foot "A" shown in the illustration. ■ Changing the density pull the gimp g thread to remove any slack. Use a handsewing needle to pull the gimp h thread to the wrong side of the fabric, and then tie
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    the two holes closest to you. Then, slide the button so that the needle goes into the two holes toward the rear of the sewing machine, and same way. Turn the handwheel toward you g (counterclockwise) to check that the needle correctly goes into the two holes of the button. Adjust the stitch width to
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    Start sewing. h Set the sewing speed controller to the left (so that the speed will be slow). X The sewing machine automatically stops after sewing reinforcement stitches. Note z Do not press (Thread cutter button). 3 Pull the upper thread at the end of the i stitching to the wrong side of
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    . Stitch Name Pattern Application Straight stitch (center 3 needle position) Attaching zippers Sewing concealed seams and pintucks Stitch Width [mm (inch)] Auto Manual Stitch Length [mm (inch)] Auto Manual Presser Foot 3.5 0.0-7.0 2.5 0.2-5.0 (1/8) (0-1/4) (3/32) (1/64-3/16) I CAUTION
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    c Outside basting d 5 mm (2 inches) Attach the presser foot holder to the right pin g of zipper foot "I". a 1 3 2 4 I b a Pin on the right side b Needle drop point • For details on replacing the presser foot, refer to "Replacing the presser foot" (page 43). a Stitching b Right side of fabric
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    to the left pin of the zipper foot. a I b a Basting stitching b Reverse stitches c Wrong side of fabric d End of zipper opening a Pin on the right side b Needle drop point • For details on replacing the presser foot, refer to "Replacing the presser foot" (page 43). 96
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    , refer to "Selecting stitching" (page 51). When you are about 5 cm (2 inches) from the j end of the zipper, stop the sewing machine with the needle lowered (in the fabric), and then raise the presser foot lever. Open the zipper and continue sewing. k CAUTION ● When using zipper foot "I", be sure
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    of fabric b End of zipper opening c Reverse stitches d Beginning of stitching e Basting stitching CAUTION ● When sewing, be sure that the needle does not touch the zipper, otherwise the needle may bend or break. When you are about 5 cm (2 inches) from the o end of the zipper, stop the sewing machine
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    Attaching elastic Attaching elastic to stretch fabrics Stitch Width [mm (inch)] Auto Manual 0.0 0.0-7.0 (0) (0-1/4) Stitch Length [mm (inch)] Auto Manual Presser Foot 2.5 1.5-4.0 (3/32) (1/16-3/16) 1.0 1.0-3.0 2.5 1.0-4.0 (1/16) (1/16-1/8) (3/32) (1/16-3/16) J 5.0 1.5-7.0 (3/16) (1/16
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    , refer to "Replacing the presser foot" (page 43). Select a stitch. c • For details, refer to "Selecting stitching" (page 51). CAUTION ● When sewing, be sure that the needle does not touch any pins, otherwise the
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    ) Appliqué quilting, free-motion quilting, satin stitching Stitch Width [mm (inch)] Auto Manual 0.0-7.0 3.5 (0-1/4) (1/8) Stitch Length [mm (inch)] Auto Manual 1.4 0.0-4.0 (1/16) (0-3/16) Presser Foot 19 Appliqué stitch 25 Attaching appliqués 2.5-7.0 2.5 1.6-4.0 (3/32-1/4) (3/32
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    seam allowance using an iron. Turn the handwheel toward you f (counterclockwise), and then begin sewing around the edge of the appliqué, making sure that the needle drops just outside of the appliqué. Turn the fabric over, and then baste or fuse it c onto the fabric that it will be attached to
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    the presser foot with the edge of the fabric, and sew using stitch 22 . 1 a 6.5 mm (1/4 inch) Memo z To change the width of the seam allowance (needle position), refer to "Changing the needle position" (page 83). Appliqué, Patchwork and Quilt Stitching 103
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    screw, and then tighten the screw with the screwdriver. a Walking foot Quilting guide Note z When sewing with the walking foot, sew at a speed between slow and medium. z When quilting, use a 90/14 home sewing machine needle. z The walking foot can only be used with straight or zigzag stitch
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    stitches that are equally spaced. Insert the stem of the quilting guide into the a hole at the rear of the walking foot or presser foot holder. † Walking foot 3 † Presser foot holder Adjust the stem of the quilting guide so that b the guide aligns with the seam that has already been sewn. Appliqu
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    freely in any direction. When free-motion quilting, use the following instructions with the optional free-motion open toe quilting foot "O" (SA187, F061 Be sure to securely tighten the screw with the screwdriver. Otherwise the needle may touch the presser foot, causing it to bend or break. Slide
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    Satin stitching using the sewing speed controller Press e (Back key). A decorative stitch can be sewn by changing the stitch width of a satin stitch. If the sewing machine is set so that the stitch width can be adjusted using the sewing speed controller, the stitch width can quickly and
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    subject to strain, such as sleeve holes, inseams and pocket corners. Stitch Name Pattern Application Stitch Width [mm (inch)] Auto Manual Triple stretch 4 stitch Reinforcing the seams of sleeves 0.0 and inseams (0) 0.0-7.0 (0-1/4) 60 Bar tack stitch Reinforcing the ends of openings, such
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    the desired length of the bar tack. a Set the button guide plate on buttonhole foot "A" to the desired length. (The the opening of the d pocket faces toward you, and then lower the presser foot lever so that the needle drops 2 mm (1/16 inch) in front of the pocket opening. 1 a 2mm (1/16 inch)
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    UTILITY STITCHES Gently hold the end of the upper thread in f your left hand, and then start sewing. X Once sewing is completed, the sewing machine automatically sews reinforcement stitches, then stops. Raise the presser foot lever, remove the fabric, g and then cut the threads. Raise the
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    Determine the desired length of the darning. a Set the button guide plate on buttonhole foot "A" to the desired length. (The distance For details, refer to "Selecting stitching" (page 51). 1 Position the fabric so that the needle is 2 mm 2 d (1/16 inch) in front of the area to be darned, 3
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    UTILITY STITCHES Memo z When lowering the presser foot, do not push in the front of the presser foot, otherwise the darning will not be sewn with the correct size. Gently hold the end of the upper thread in f your left hand, and then start sewing. a a Do not reduce the gap. Pull down the
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    Width [mm (inch)] Auto Manual 7.0, 6.0 or 7.0 5.0 (1/4) (1/4, 15/64 or 3/16) Stitch Length [mm (inch)] Auto Manual 7.0, 6.0 or 7.0 5.0 (1/4) and the machine starts sewing. Attach monogramming foot "N". a Lower the needle into the fabric at the d beginning of the stitching, and then
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    two pieces of fabric together across an open seam Stitch Width [mm (inch)] Auto Manual Stitch Length [mm (inch)] Auto Manual Presser Foot 5.0 (3/16) 0.0-7.0 (0-1/4) 2.5-7.0 (3/25-1/4) 2.5 1.0-4.0 (3/32) (1/16-3/16) 28 4.0 0.0-7.0 1.2 0.2-4.0 (3/16) (0-1/4) (1/16) (1/64-3/16) 29 Joining
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    stitching, etc. 47 35 Decorative stitch 36 37 38 Decorative stitching Stitch Width [mm (inch)] Auto Manual Stitch Length [mm (inch)] Auto Manual Presser Foot 6.0 (15/64) 1.5-7.0 1.6 1.0-4.0 5.0 (1/16-1/4) (1/16) (1/16-3/16) N (3/16) 3.0 2.0-4.0 4.0 (1/8) (1/16-3/16) (3/16
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    UTILITY STITCHES Sew with the center of the presser foot aligned f along the center of the two pieces of fabric. Scallop stitching The wave-shaped repeating pattern that looks like shells is called "scalloping". It is used on the collars of blouses and to decorate the edges of projects. Attach
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    Smocking The decorative stitch created by stitching or embroidering over gathers is called "smocking". It is used to decorate the front of blouses or cuffs. The smocking stitch adds texture and elasticity to fabric. Select stitch 31 , 32 , or 33 . e • For details, refer to "Selecting stitching"
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    increase the c thread tension. • For details, refer to "Selecting stitching" (page 51) and "Adjusting the thread tension" (page 62). Sew while making sure that the needle drops d slightly off the edge of the fabric
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    threader cannot be used with the wing needle, otherwise the sewing machine may be damaged. Manually pass the thread through the eye of the needle from the front to the back. For details, refer to "Threading the needle manually (without using the needle threader)" (page 36). 3 a Wrong side of
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    Two ways to create drawnwork are described below. ■ Drawnwork (Example 1) Pull out several threads from the fabric. a Note z When sewing with the wing needle, select a stitch width of 6.0 mm (15/64 inch) or less. Start sewing. d Attach monogramming foot "N". b CAUTION ● When sewing with the wing
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    Press e on the LCD. ■ Drawnwork (Example 2) X The pattern displayed at the top of the screen is mirrored. Pull out several threads from two sections of a the fabric, separated by an unfrayed section of about 4 mm (3/16 inch). 3 Sew along the other edge of the frayed section f so that it
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    Needles and threads When sewing thin, mediumweight or stretch fabrics, use the ball point needle. When sewing thick fabrics, use a 90/14 home sewing machine needle before sewing your project. In addition, while sewing, be sure to guide the fabric with your hands in order to prevent the fabric from
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    , or select for compact stitching. Repeat steps a and b. c CAUTION ● If the stitching density is too compacted, depending on the needle, the stitches may be bunched together, causing the needle to break. Memo z The large pattern size is the default. If the small pattern size is selected, small
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    UTILITY STITCHES Changing the length for satin stitches The length for one satin stitch can be changed in five gradations. Press (Utility stitch key) on the a operation panel, and then select (Satin stitch). Adjusting the character spacing The space between alphanumeric characters can be
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    the pattern while sewing on a piece of scrap fabric that is the same as that used for your project. Check the sewn pattern. e If the part of the pattern indicated in the illustration is sewn uniformly, the pattern is correctly aligned. Memo z Only the eyelet stitch in the utility stitches, cross
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    UTILITY STITCHES Press to decrease the vertical space in the design. Combining patterns You can sew with combinations of stitches from the decorative stitches, satin stitches, cross-stitches, decorative satin stitches, character stitches and combined utility stitches. Up to 70 patterns can be
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    After all of the desired patterns are selected, d start sewing. X The order that the patterns appear on the screen is the order that they will be sewn. ■ Repeating patterns When multiple stitches are combined, the sewing machine stops when the pattern displayed on the screen has been completed.
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    UTILITY STITCHES ■ Mirroring a pattern image After a single pattern has been selected, press a to mirror the pattern image horizontally. ■ Checking the pattern When the specified pattern is not displayed on the screen, check the pattern using the following steps. Press . a X The screen for
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    Saving patterns Combined patterns can be saved for later use. Since saved patterns are not lost after the sewing machine is turned off, they can be retrieved at any time. Up to 10 patterns can be saved. ■ Saving a pattern Select the pocket where the combined pattern b you wish to retrieve is
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    UTILITY STITCHES ■ Deleting a saved pattern A saved pattern in a pocket can be deleted. Press . a Select the pocket where the pattern you wish b to delete is saved. indicates pockets where patterns are already saved. X The selected pocket is shown in reverse highlighting, and the saved pattern
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    Designing a Pattern (My Custom Stitch) With the My Custom Stitch function, you can sew stitch patterns that you design yourself. Drawing a sketch of the pattern Prepare a grid sheet set. Mark the points in the pattern that are c positioned at intersections in the grid, and then link those
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    UTILITY STITCHES Entering the pattern data Repeat steps d through e to specify each point. f Follow the pattern drawn on the grid sheet and program the pattern into the sewing machine. Attach monogramming foot "N". a • For details, refer to "Replacing the presser foot" (page 43). Press (
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    Editing the pattern data To edit the pattern you entered, press . The screen for editing the pattern appears. You can move, insert and delete points. When you have finished editing the pattern, press to go back to the screen for entering the pattern, and then follow steps f through h on
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    UTILITY STITCHES Examples of designs Enter each of the points indicated in the table to sew the sample stitch. Point Point 1 0 0 21 38 13 2 12 0 22 35 14 3 18 3 23 32 13 4 22 6 24 30 10 5 23 10 25 32 6 6 21 13 26 35 3 7 17 14 27 41 0 8 14 13 28 45
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    4 EMBROIDERY The steps for embroidering are described in this chapter. Embroidering Neatly 136 Attaching the Embroidery Foot 138 Attaching the Embroidery Unit 141 Preparing the Fabric 144 Attaching the Embroidery Frame 148 Selecting Embroidery Patterns 150 Embroidering...157 Editing and Saving
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    not embroider fabrics that are too thick. To check the fabric thickness, attach the embroidery frame to the embroidery unit, and use (Needle position button) to raise the needle. If there is space between the presser foot and the fabric, the fabric can be embroidered. If there is not space, do not
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    embroidery foot, refer to "Attaching the embroidery foot" (page 138). ↓ 2 Checking the needle Use a needle matched to the fabric. For details on replacing the needle, refer to "Replacing the needle" (page 41). ↓ Attach the embroidery unit. 3 Embroidery unit attachment For details on attaching
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    presser foot is raised. Press and hold the black button on the back of d the presser foot holder to detach the presser foot. a a Needle position button Note z The needle is correctly raised when the mark on the handwheel is at the top. Check the handwheel mark is at the top position. b a Black
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    clamp screw to attach the embroidery foot to the presser foot bar. c b a a Screwdriver CAUTION ● Do not hit the needle with your finger or the embroidery foot "Q" when attaching it. The needle may break or cause injury. ● Be sure to tighten the screw with the included screwdriver. If the screw is
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    foot with your finger, loosen the presser foot holder screw, and then remove embroidery foot "Q". Turn the screwdriver toward the back. a a Needle position button Turn off the sewing machine. b a Screwdriver Attach the presser foot holder. e • For details, refer to "Removing and attaching the
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    Attaching the Embroidery Unit This section describes how to attach the embroidery unit. Embroidery unit precautions CAUTION ● Do not move the sewing machine with the embroidery unit in place. The embroidery unit may be dropped and cause injury. ● Keep your hands and other objects away from the
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    EMBROIDERY Slide the embroidery unit onto the sewing c machine arm. Push it in until it clicks and stops. a X The embroidery unit is attached. Note z Make sure that there is no gap between the embroidery unit and the sewing machine, otherwise the embroidery pattern may not be sewn correctly.
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    Removing the embroidery unit Make sure that the sewing machine is completely stopped and follow the instructions below. Remove the embroidery frame. a • For details on removing the embroidery frame, refer to "Removing the embroidery frame" (page 149). Press , and then press . b Hold
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    fabrics with a nap like towels. To obtain optional accessories or parts, visit [http://www.brother.com/], or [http:// www.brothermall.com] (in USA). CAUTION ● Always use stabilizer material when sewing embroidery projects. The needle may break or bend if you embroider without using a stabilizer
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    frame that matches the size of the pattern being embroidered. Otherwise, the embroidery frame may be hit by the presser foot and cause injury or needle breakage. Preparing the Fabric 145
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    EMBROIDERY Gently remove the fabric from the frame e without loosening the adjustment screw. Tighten the adjustment screw while removing g any slack in the fabric by hand. The goal is to have a drum-like sound when the stretched fabric is struck lightly. Memo z This precautionary step will help
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    Place the embroidery sheet on the inner frame. b a b a Embroidery sheet b Inner frame Line the mark on the fabric up with the base c line on the embroidery sheet. ■ Embroidery on fabrics that cannot be stretched on an embroidery frame When small pieces of fabric that cannot be stretched on an
  • Brother International Innov-is 900D | Operation Manual - Page 150
    from the top. Line up the embroidery frame guide tabs and the embroidery carriage frame holder slots and push in until it clicks and stops. a a a Presser foot lever Press (Needle position button) once or c twice to raise the needle. a a Needle position button Pass the embroidery frame under the
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    the instructions below. Raise the presser foot lever. a a a Presser foot lever Press (Needle position button) once or b twice to raise the needle. your 4 finger may be pricked with the needle or the needle may break. a Needle position button Press the part of the embroidery frame holder c in the
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    . bc a d e f a Embroidery patterns There are total 70 patterns. The patterns are completed by changing the upper thread according to the instructions displayed on the screen. For details, refer to "Selecting an embroidery pattern"(page 155). b Alphanumeric character patterns There are 6 types of
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    LCD (liquid crystal display) operation The LCD (liquid crystal display) is operated using the operation keys on the display panel. The use of the keys for embroidery will be explained below. ■ Operation keys † Setting the display while embroidering Press (Settings key) and then (Next page
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    EMBROIDERY NEEDLE COUNT: Needle progress number DISPLAY UNIT The measurement units that are displayed can be selected. [mm/inch] #123: Thread color number ■ LCD button Example: Selecting alphanumeric characters
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    to cancel multicolor. Memo z Keys that appear surrounded with a dotted line (ex. ) cannot be used. Example: Selecting an embroidery pattern The needle progresses one color or one stitch (if pressed continuously, 9 stitches to 30 stitches) at a time and changes the position for starting the
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    EMBROIDERY Selecting alphanumeric characters Specify the characters for embroidery. Memo z When "The pattern is too large for the embroidery frame" is displayed, no more characters can be input. z Characters from different fonts (sans serif and serif, etc.) cannot be combined. Select the
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    shapes, such as squares and circles, can be combined with 12 stitch types. Memo z Refer to "Frame patterns" in the Quick reference guide for frame pattern shapes and stitches. Press . a 4 X The pattern selection screen is displayed. Select the pattern. b Switch the screen using (Previous page
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    EMBROIDERY Select the stitch. c Switch the screen using (Previous page key) and (Next page key), and select from the 12 stitches. Insert the embroidery card in the embroidery b card slot on the right side of the sewing machine. Face the arrow on the embroidery card toward you, and insert it
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    embroidering b Current color step/Number of colors in design c Current name of color d Current color part e Next color part • Refer to "Threading the upper thread" (page 32). Note z Before using the needle threader, be sure to • The thread color number set displayed for the lower the presser foot
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    frame that matches the size of the pattern being embroidered. Otherwise, the embroidery frame may be hit by the presser foot and cause injury or needle breakage. After progressing 5-6 stitches, press f (Start/stop button) to stop the machine. Use scissors to cut the thread at the beginning g of the
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    Appliquéing Prepare the base fabric and the appliqué fabric (appliqué piece). Press (Settings key), and set the thread color display to NAME OF COLOR, so "APPLIQUE MATERIAL", "APPLIQUE POSITION" and "APPLIQUE" are displayed on the screen. Select an appliqué pattern. a Remove the fabric
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    "APPLIQUE MATERIAL", "APPLIQUE POSITION" and "APPLIQUE" are displayed, a specific color thread does not appear. Use a proper color thread to match the appliqué piece. Follow the instructions on the screen, and j change thread colors as you sew. 160
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    frame that matches the size of the pattern being embroidered. Otherwise, the embroidery frame may be hit by the presser foot and cause injury or needle breakage. Editing and Saving Patterns 161
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    EMBROIDERY Size key Increases/decreases the size of the pattern. Press to return to the previous screen. Decreases size Returns to original size. When the pattern was moved with the change position keys, it returns to its original position. Increases size Change position keys Moves the
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    when the embroidery frame is moving. The needle may break or bend. ● When you have revised the pattern, check the display of available embroidery frames and use an appropriate frame. If you use
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    EMBROIDERY Connecting character patterns If the character pattern is too long to fit in the embroidery frame, follow the steps below. Example: Connecting "ABC" with "DEF" Enter "ABC" and press . a Press to turn off the automatic thread b cutting ( ). Press f to turn it to . X The
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    Use (change position keys) to move l the needle to the embroidery end position of "ABC". a a Embroidery end position Lower the presser foot, and then press m (Start/Stop button) to embroider "DEF". Resewing When
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    Thread runs out partway through a design When the upper thread or the bobbin thread runs out while sewing, the sewing machine stops. Move the needle back about 10 stitches and resume sewing. Memo z When the bobbin thread runs out, cut the threads and remove the embroidery frame before replacing
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    want to embroider. Note z Always detach the embroidery unit when you move the sewing machine. Press (Forward one stitch) to increase j the needle count. If is pressed continuously, it moves forward 1 -> 9 ->30 stitches. 4 Turn on the sewing machine, and then select f the pattern. Memo
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    embroidery data other than our original patterns, the thread or needle may break when sewing with a stitch density that is Download the driver from our web site (http://solutions.brother.com).) ■ Precautions on Using the Computer to title is mentioned in this manual has a Software License Agreement
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    Saving patterns The embroidery patterns and the alphanumeric characters you have customized can be saved in the sewing machine's memory. Since the saved patterns will not be erased when the power is turned off, you can always retrieve them for embroidery. This is convenient for saving names and
  • Brother International Innov-is 900D | Operation Manual - Page 172
    EMBROIDERY Retrieving embroidery patterns from the computer The "Removable Disk" icon appears in "My b Computer" on the computer. Plug the USB cable connectors into the a corresponding USB port connectors on the computer and on the machine. a b Copy the pattern data to "Removable Disk". c b
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    Select the pattern you wish to retrieve. e Switch screens using (Previous page key) and (Next page key). b a c a Total amount of memory used b Total amount of memory space c Number of the currently displayed page from the total number of pages X The selected pattern is shown in reverse
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    EMBROIDERY 172
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    5 APPENDIX The various maintenance and troubleshooting procedures are described in this chapter. Care and Maintenance 174 Troubleshooting ...176 Upgrading Your Machine's Software 186 Index ...187
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    off the sewing machine. a Unplug the power supply cord from the power b supply jack on the right side of the sewing machine. a a Needle plate cover X The needle plate cover is removed. Remove the bobbin case. f Grasp the bobbin case, and then pull it out. CAUTION ● Unplug the power supply cord
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    that is scratched. Otherwise, the upper thread may become tangled, the needle may break or sewing performance may suffer. For a new bobbin case (part code: XC3152-221 (green marking)), contact your nearest authorized service center. ● Be sure that the bobbin case is correctly installed, otherwise
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    Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at [http://solutions.brother.com]. If the problem persists, contact your dealer or the nearest authorized service The needle breaks. The fabric is pulled too much. The spool is incorrectly installed. Lightly guide the
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    being used, or the thread has come out of the needle bar thread guide.) Correct the upper threading. Use the spool cap that best Replace the bobbin case. Contact your dealer or the nearest authorized service center. - A bobbin designed specifically for this machine is not 174 Troubleshooting 177
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    spring which is on the left side of the thread guide cover. The bobbin thread is incorrectly installed. Correctly install the bobbin thread. The thread tension is incorrect. The combination of fabric, thread and needle is not correct. The presser foot holder is incorrectly installed. Select
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    the nearest authorized service center. - The needle threader lever does The needle has not been service center. Turn on the machine. page 17 Nothing appears in the LCD. The brightness of the LCD is either too light or too dark. Adjust the brightness of the LCD. page 185 Troubleshooting
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    on the thread guide spring which is on the left side of the thread guide cover. The of the embroidery frame is causing problems. Stretch the fabric on the frame once again so the table, the embroidery unit movement will be impaired. Support the fabric while embroidering. The fabric is catching.
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    If you press (Start/stop button) without rethreading the machine, the thread tension may be wrong or the needle may break and cause injury. 6 You tried to create a design with too many points with the My 8 connected. You tried to use the foot controller for embroidery. Troubleshooting 181
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    APPENDIX No Error Message Probable Cause 9 While embroidering, data is written to the "Removable Disk" in the connected computer or data is deleted from the "Removable Disk". 10 The "Start/Stop" button was pressed before the editing was completed with the My Custom Stitch function. 11 on
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    to save them by pressing the manual memory key. You tried to select an embroidery pattern or change the layout when 19 the needle was down. The machine is turned on while the needle is lowered and the embroidery . 26 Bobbin thread has run out. Little bobbin thread remains. Troubleshooting 183
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    a number of characters that will not fit within the frame. The upper thread has become tangled around the bobbin case, and the 29 needle is bent and hitting the needle plate, etc., so the sewing machine stops (refer to page 176). 30 You tried to use a function that cannot be used when
  • Brother International Innov-is 900D | Operation Manual - Page 187
    operation is performed Two or four beeps sound. X The screen for changing the beep setting appears. Press e (Back key). X The initial stitch screen appears again. Troubleshooting 185
  • Brother International Innov-is 900D | Operation Manual - Page 188
    APPENDIX Upgrading Your Machine's Software You can use a computer to download software upgrades for your sewing machine. Visit our website at "http://solutions.brother.com" for notification of available updates. Note z Be sure to download the upgrade file for this model from our web site. An
  • Brother International Innov-is 900D | Operation Manual - Page 189
    embroidery pattern types 150 bobbin winding 22 bobbin-winding thread guide 11, 24 embroidery sets 9 embroidery sheet 146 button of designs 134 care 174 changing sewing direction 68 character spacing 124 checking needle 40 extension table 46 extra spool pin 9, 36 eyelet punch 9, 90
  • Brother International Innov-is 900D | Operation Manual - Page 190
    174 manual needle threading 36 memory key 14 mirroring stitches 66 My Custom Stitch 131 N needle bar thread guide 12 needle condition 40 needle plate 12 needle plate cover 12 needle plate marking 70 needle position button 13 needle position, changing 83 needle replacement 41 needle set
  • Brother International Innov-is 900D | Operation Manual - Page 191
    S triple stretch stitch 82, 99, 108 safety instructions 1 satin stitch length, changing 124 satin stitches 122 saving patterns 129, 169 troubleshooting 176 turning machine on/off 16 twin needle 9 twin needle sewing 36 scallop stitch 114 scallop stitching 116 U screwdriver 9
  • Brother International Innov-is 900D | Operation Manual - Page 192
    English XE3848-101② Printed in China
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Product Code
885-V35/V37
GETTING READY
SEWING BASICS
UTILITY STITCHES
EMBROIDERY
APPENDIX
Computerized Embroidery and Sewing Machine
Operation Manual
Please visit us at
where you can get product support and answers to
frequently asked questions (FAQs).