Brother International IntelliFAX 1840c Users Manual - English
Brother International IntelliFAX 1840c - Color Inkjet Fax Machine Manual
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- Brother International IntelliFAX 1840c | Users Manual - English - Page 1
USER'S GUIDE FAX-1840C FAX-1940CN MFC-3240C MFC-3340CN ® Version C - Brother International IntelliFAX 1840c | Users Manual - English - Page 2
Customer Service Please complete the following information for future reference: Model Number: FAX-1840C, FAX-1940CN, MFC-3240C and MFC-3340CN (Circle your model number) Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the back of the unit. Retain this User's Guide with - Brother International IntelliFAX 1840c | Users Manual - English - Page 3
/Multi-Function Center needs. You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your Brother product. http://solutions.brother.com You can check here for Brother driver updates. For Customer Service In USA: 1-800-284-4329 - Brother International IntelliFAX 1840c | Users Manual - English - Page 4
BROTHER (voice) Description Ink Cartridge Standard Ink Cartridge High Yield Ink Cartridge (blue) Ink Cartridge (red) Ink Cartridge for A/C Power Telephone Line Surges and Voltage Spikes (8 outlets) User's Guide Item LC41BK (Prints up to 500 pages) LC41HYBK (Prints - Brother International IntelliFAX 1840c | Users Manual - English - Page 5
THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the - Brother International IntelliFAX 1840c | Users Manual - English - Page 6
warranty repair without authorization from Brother and/or alteration/removal of the serial number). What to do if you think your Product is eligible for warranty service: Report your issue to either our Customer Service Hotline at 1-800-284-4329 for Fax, MFC and DCP and 1-800-276-7746 for Printers - Brother International IntelliFAX 1840c | Users Manual - English - Page 7
new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems with your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the - Brother International IntelliFAX 1840c | Users Manual - English - Page 8
Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner - Brother International IntelliFAX 1840c | Users Manual - English - Page 9
refer to these instructions for later reference and before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the machine, make at each side of the unit so you are supporting the base when you lift it. (See the illustration on the right.) vii - Brother International IntelliFAX 1840c | Users Manual - English - Page 10
quality surge protection device on the AC power line and on the telephone line, or unplug the cords during a lightning storm. IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to - Brother International IntelliFAX 1840c | Users Manual - English - Page 11
Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where the temperature remains between 50° and 95°F (10°-35°C). Caution ■ Avoid - Brother International IntelliFAX 1840c | Users Manual - English - Page 12
Quick Reference Guide Sending faxes Automatic Transmission 1 If it is not illuminated in green, press (Fax). 2 Load your document. 3 Enter the fax number using One-Touch, Speed-Dial, - Brother International IntelliFAX 1840c | Users Manual - English - Page 13
Dialing operations One-Touch Dialing/ Speed-Dialing 1 If it is not illuminated in green, press (Fax). 2 Load your document. 3 Press the One-Touch key of the number you want to call. Making copies 1 Press (Copy) to illuminate it in green. 2 Load your document. 3 Press Black Start or - Brother International IntelliFAX 1840c | Users Manual - English - Page 14
problems 1-19 Fax tones and handshake 1-20 ECM (Error Correction Mode 1-21 2 Getting started 2-1 Initial Setup 2-1 Setting the Date and Time 2-1 Setting Tone and Pulse dialing mode 2-1 Setting the Station ID 2-2 General Setup 2-3 Setting the Mode Timer (MFC-3240C and MFC-3340CN - Brother International IntelliFAX 1840c | Users Manual - English - Page 15
Automatic Daylight Savings Time...........2-10 Setting the LCD Contrast 2-10 Setup Send 3-1 How to enter Fax mode 3-1 How to dial 3-1 Manual dialing 3-1 One-Touch dialing 3-2 Speed-Dialing 3-2 Search 3-3 Fax Redial 3-3 How to Fax (B&W and Color 3-4 Color fax transmission 3-4 Faxing from - Brother International IntelliFAX 1840c | Users Manual - English - Page 16
Setting the F/T Ring Time (Fax/Tel mode only).......... 4-7 Setting the Fax/Tel Announcement (FAX-1940CN only 4-7 Easy Receive (MFC-3240C and MFC-3340CN only) ... 4-8 Easy Receive (FAX-1840C and FAX-1940CN only) ... 4-9 Printing a reduced incoming fax (Auto Reduction).... 4-10 Receiving a fax - Brother International IntelliFAX 1840c | Users Manual - English - Page 17
for color faxes) ......... 6-1 Setting up Fax Forwarding 6-1 Programming your pager number 6-2 Setting Fax Storage 6-3 Setting PC Fax Receive (MFC-3340CN only 6-3 Turning off Remote Fax Options 6-4 Setting your Remote Access Code 6-5 Remote Retrieval 6-6 Using your Remote Access Code - Brother International IntelliFAX 1840c | Users Manual - English - Page 18
reducing the image copied 9-6 Setting paper type 9-7 Setting paper size 9-8 Adjusting brightness 9-8 Adjusting contrast 9-9 Sorting copies (FAX-1940CN and MFC-3340CN only 9-9 Making N in 1 copies (Page Layout 9-10 Changing the default copy settings 9-12 Increasing copy speed or quality 9-12 - Brother International IntelliFAX 1840c | Users Manual - English - Page 19
12-23 Cleaning the Scanner 12-23 Cleaning the machine Printer Platen 12-24 Replacing the ink cartridges 12-25 A Appendix A A-1 Setting up telephone services A-1 Distinctive Ring A-1 What does your telephone company's 'Distinctive Ring' do A-1 What does Brother's 'Distinctive Ring - Brother International IntelliFAX 1840c | Users Manual - English - Page 20
Caller ID A-5 Viewing Caller ID List A-6 Printing Caller ID List A-6 Advanced receiving operations A-7 Operation from extension telephones A-7 Fax/Tel mode when power key is On A-8 Fax/Tel mode when power key is Off A-8 Using a cordless external handset A-9 Changing the remote codes A-9 - Brother International IntelliFAX 1840c | Users Manual - English - Page 21
™ (MFC-3340CN only S-4 Fax S-5 Scanner (MFC-3240C and MFC-3340CN only S-6 Printer S-7 Interfaces S-8 Computer requirements S-8 Consumable items S-9 Network (LAN) (FAX-1940CN and MFC-3340CN only S-10 Optional External Wireless Print/Scan Server (NC-2200w) (MFC-3240C and MFC-3340CN - Brother International IntelliFAX 1840c | Users Manual - English - Page 22
1 Introduction Using this Guide Thank you for buying a Brother fax machine or Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by reading through this Guide. Finding information All - Brother International IntelliFAX 1840c | Users Manual - English - Page 23
Control panel overview MFC-3240C 1 2 3 456 7 89 MFC-3340CN 1 2 3 456 12 11 10 7 89 14 1 - 2 INTRODUCTION 12 11 10 - Brother International IntelliFAX 1840c | Users Manual - English - Page 24
FAX-1840C 1 2 3 456 7 89 FAX-1940CN 1 2 3 456 12 11 10 7 89 13 12 11 10 INTRODUCTION 1 - 3 - Brother International IntelliFAX 1840c | Users Manual - English - Page 25
down this key as you press the One-Touch key. 2 Ink (MFC-3240C and MFC-3340CN only) Lets you clean the print head, check the print quality, and check the available ink volume. Ink/Reports (FAX-1840C and FAX-1940CN only) Lets you clean the print head, check the print quality, and check the available - Brother International IntelliFAX 1840c | Users Manual - English - Page 26
still receive faxes when it is turned off. 0 Color Start Lets you start sending faxes or making copies in full color. Also for MFC-3240C and MFC-3340CN, lets you start a scanning operation (in color or mono, depending on the scanning setting on your PC). A Black Start Lets you start sending - Brother International IntelliFAX 1840c | Users Manual - English - Page 27
be available. Even if you turned the machine off, it will periodically clean the print head to preserve print quality. Turning the machine off Press and machine will not work when it is switched Off, but it will purge the ink head periodically. If you turn this setting to Fax Receive:On, you can - Brother International IntelliFAX 1840c | Users Manual - English - Page 28
receive telephone calls by lifting the handset. Manual Fax/Tel*2 Delayed Fax*1, Easy Receive ■ (FAX-1840C and FAX-1940CN only) You can receive telephone calls by lifting the handset. *1 Should be set before you switch off the machine. *2 (MFC-3240C and MFC-3340CN only) You can not receive a fax - Brother International IntelliFAX 1840c | Users Manual - English - Page 29
that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped. DO NOT use cardboard, newspaper or fabric. ■ Make sure documents written with ink are completely dry. ■ Documents to be faxed must be from 3.5 to 8.5 inches (8.9 to 21.6 cm) wide and 5 to 14 inches (12.7 to 35.6 cm - Brother International IntelliFAX 1840c | Users Manual - English - Page 30
stagger them at an angle. 2 Open the document support (1) and the document tray (2), then pull out the extension (3). 3 Put the documents face down, top edge first in the ADF until you feel them touch the feed roller (4). 4 Adjust the paper guides to fit the width of your documents (5). Documents - Brother International IntelliFAX 1840c | Users Manual - English - Page 31
paper), glossy paper, transparencies and envelopes. We recommend testing various paper types before purchasing large quantities. For best results of the printer driver or in the Paper Type setting of the menu (Menu/Set, 1, 2). ■ When you print on Brother glossy paper, load the instruction sheet - Brother International IntelliFAX 1840c | Users Manual - English - Page 32
side of transparencies, because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing. Do not use paper: ■ that are damaged - Brother International IntelliFAX 1840c | Users Manual - English - Page 33
Letter 8 1/2" x 11" (216 x 279 mm) - A4 8.3" x 11.7" (210 x 297 mm) - Copy Yes Yes Yes Yes Yes - Yes Yes Usage PhotoCapture Printer (MFC-3340CN only) Yes Yes Yes Yes - Yes - Yes - Yes - Yes - Yes Yes Yes - Yes Yes Yes - Yes - Yes - Yes - Yes - Yes - Yes - Brother International IntelliFAX 1840c | Users Manual - English - Page 34
Paper weight, thickness and capacity Paper Type Cut Paper Plain Paper Inkjet Paper Glossy Paper Cards Photo Card Index Card Post Card Envelopes Transparencies Weight 17 to 32 lb (64 to 120 g/m2) 17 to 53 lb (64 to 200 g/m2) Up to 58 lb (Up to 220 g/m2) Up to 64 lb (Up to 240 g/m2) Up to - Brother International IntelliFAX 1840c | Users Manual - English - Page 35
in. (0 in.)*1 Envelopes 0.47 in. 0.94 in. 0.12 in. 0.12 in. , *1 When you set the Borderless feature to On. Printable area depends on the Printer driver settings. The figures above are approximate and the printable area may vary depending on the type of cut sheet paper you are using. 1 - 14 - Brother International IntelliFAX 1840c | Users Manual - English - Page 36
of the machine and remove the output paper tray. 2 Press and slide the paper side guide to fit the paper width. Paper Side Guide 3 Pull out the paper support and unfold the paper support flap. Paper Support Paper Support Flap Use the paper support flap for Letter, Legal and A4. INTRODUCTION 1 - 15 - Brother International IntelliFAX 1840c | Users Manual - English - Page 37
) in first. Check that the paper is flat in the tray and below the maximum paper mark. Maximum Paper Mark ■ Make sure the paper side guides touch the sides of the paper. ■ Be careful that you do not push the paper in too far; it may lift at the back of - Brother International IntelliFAX 1840c | Users Manual - English - Page 38
To load envelopes ■ Use envelopes that weigh from 20 to 25 lb. ■ Some envelopes require margin settings in the application. Make sure you do a test print first. To prevent possible damage to the feeding mechanism, do not use the types of envelopes shown below. DO NOT USE ENVELOPES: ■ that are - Brother International IntelliFAX 1840c | Users Manual - English - Page 39
tray with the address side down and the leading edge (top of the envelopes) in first. Slide the paper side guide to fit the width of the envelopes. If you have problems when printing on envelopes, try the following suggestions: 1 Open the envelope flap. 2 Make sure the open flap is either to - Brother International IntelliFAX 1840c | Users Manual - English - Page 40
people with Voice Mail choose an alternative service, which is called "Distinctive Ring", and they are very satisfied with it. (See Distinctive Ring on page A-1.) Another way to avoid possible problems is to replace Voice Mail with an answering machine. Your Brother machine is designed to work with - Brother International IntelliFAX 1840c | Users Manual - English - Page 41
Fax tones and handshake When someone is sending a fax, the machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You'll hear them after you dial and press Black Start or Color Start and they will continue for about 60 seconds after dialing. During that - Brother International IntelliFAX 1840c | Users Manual - English - Page 42
ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error. ECM transmissions are only possible between fax machines - Brother International IntelliFAX 1840c | Users Manual - English - Page 43
2 Getting started Initial Setup Setting the Date and Time When the machine is not in use it will display the date and time. If you set up the Station ID the date and time displayed by your machine will be printed on every fax you send. If there is a power failure, you may have to reset the date - Brother International IntelliFAX 1840c | Users Manual - English - Page 44
Setting the Station ID You should store your name or company name and fax number so they print on all fax pages you send. 1 Press Menu/Set, 0, 3. 2 Enter your fax number (up to 20 digits). 3.Station ID Press Menu/Set. You cannot enter a hyphen. To enter a space press once between numbers. 3 Use - Brother International IntelliFAX 1840c | Users Manual - English - Page 45
only) The machine has four temporary mode keys on the control panel: PhotoCapture (MFC-3340CN only), Fax, Scan and Copy. You can change the number of seconds or minutes the machine takes after the last Scan, Copy or PhotoCapture operation - Brother International IntelliFAX 1840c | Users Manual - English - Page 46
Setting the Paper Type To get the best print quality, set the machine for the type of paper you are using. 1 Press Menu/Set, 1, 2. 2 Press ▲ or ▼ to select 2.Paper Type Plain, Inkjet, Glossy or Transprncy. Press Menu/Set. 3 Press Stop/Exit. The machine ejects paper with printed surfaces face - Brother International IntelliFAX 1840c | Users Manual - English - Page 47
Setting the Ring Volume You can turn the ring Ring Volume:Off or you can select the ring volume level. 1 Press Menu/Set, 1, 4, 1. 2 Press ▲ or ▼ to select Low, Med, High or Off. 1.Ring Press Menu/Set. 3 Press Stop/Exit. -OR- You can adjust the ring volume when your machine is idle (not being - Brother International IntelliFAX 1840c | Users Manual - English - Page 48
Setting the Speaker Volume You can adjust the speaker volume. 1 Press Menu/Set, 1, 4, 3. 2 Press ▲ or ▼ to select Low, Med, High or Off. 3.Speaker Press Menu/Set. 3 Press Stop/Exit. -OR- Press Hook, and then adjust the speaker volume by pressing or . The LCD shows the setting you are choosing. - Brother International IntelliFAX 1840c | Users Manual - English - Page 49
Setting the Handset Volume (FAX-1840C and FAX-1940CN only) 1 Press Menu/Set, 1, 4, 4. 2 Press ▼ to select High or Low. 4.Handset Press Menu/Set. 3 Press Stop/Exit. -OR- You can adjust the handset volume any time you are talking on the telephone. There are two handset volume levels, Low and High - Brother International IntelliFAX 1840c | Users Manual - English - Page 50
-1940CN only) Before you begin to use the machine, you must decide if you need to set the handset volume to Volume Amplify:On for a user who is hearing-impaired. The AMPLIFY volume level complies with FCC standards. Volume Amplify:Off This default setting is appropriate if none of the - Brother International IntelliFAX 1840c | Users Manual - English - Page 51
-1940CN only) Please carefully read Choosing the Handset Volume on page 2-8 before you do the following steps: 1 Press Menu/Set, 1, 4, 5. 2 If none of the users are 5.Volume Amplify hearing-impaired, press ▲ or ▼ to select Off, and then press Menu/Set and go to Step 4. -OR- If some or all of - Brother International IntelliFAX 1840c | Users Manual - English - Page 52
Turning on Automatic Daylight Savings Time You can set the machine to change automatically for Daylight Savings Time. It will reset itself forward one hour in the Spring and backward one hour in the Fall. Make sure you have set the correct day and time in the Date/Time setting. 1 Press Menu/Set - Brother International IntelliFAX 1840c | Users Manual - English - Page 53
. If not, press (Fax) to enter Fax mode. The default setting is Fax. How to dial You can dial in any of the following ways. Manual dialing Press all of the digits of the phone or fax number. 3 - 1 SETUP SEND - Brother International IntelliFAX 1840c | Users Manual - English - Page 54
numbers on page 5-1.) To dial One-Touch numbers in the black square, hold down Shift as you press the One-Touch Key. (FAX-1940CN) (MFC-3340CN) (FAX-1840C/MFC-3240C) Speed-Dialing Press Search/Speed Dial, #, and then the two digit Speed-Dial number. (See Storing Speed-Dial numbers on page 5-2.) two - Brother International IntelliFAX 1840c | Users Manual - English - Page 55
, you can use the dial pad to enter the first letter of the name you are looking for. Fax Redial If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Black Start or Color Start to try again. If you want to make a second - Brother International IntelliFAX 1840c | Users Manual - English - Page 56
How to Fax (B&W and Color) Color fax transmission Your machine can send a color fax to machines that support this feature. However, color faxes cannot be stored in the memory. When you send a color fax, the machine will send it in real time (even - Brother International IntelliFAX 1840c | Users Manual - English - Page 57
transmission Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. 1 If it is not illuminated in green, press (Fax). 2 Load your document. 3 Pick up the handset of the machine (FAX-1840C and FAX-1940CN)/external phone (MFC-3240C and MFC-3340CN - Brother International IntelliFAX 1840c | Users Manual - English - Page 58
Sending a fax at the end of a conversation At the end of a conversation you can send a fax to the other party before you both hang up. 1 Ask the other party to wait for fax tones (beeps) and then to press Start or Send key before hanging up. 2 If it is not illuminated in green, press (Fax). 3 - Brother International IntelliFAX 1840c | Users Manual - English - Page 59
Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission. 1 If it is not illuminated in green, press (Fax). After - Brother International IntelliFAX 1840c | Users Manual - English - Page 60
Fax Resolution You can use the Fax Resolution key to change the setting temporarily (for this fax only). In Fax mode , press Fax Resolution and ▲ or ▼ to select the setting you want, and then press Menu/Set. -OR- You can change the default setting: 1 If it is not illuminated in green, press - Brother International IntelliFAX 1840c | Users Manual - English - Page 61
Dual Access (Not available for color faxes) You can dial a number, and begin scanning the fax into memory- even when the machine is sending from memory or receiving faxes. The LCD shows the new job number and available memory. Your machine normally uses Dual Access. However, to send a color fax, the - Brother International IntelliFAX 1840c | Users Manual - English - Page 62
Real Time Transmission When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the phone line is free, the machine will start dialing and sending. If the memory becomes full, the machine will send the document in real time (even if Real Time - Brother International IntelliFAX 1840c | Users Manual - English - Page 63
Checking job status Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting.) 1 Press Menu/Set, 2, 6. 2 If you have more than one job 6.Remaining Jobs waiting, press ▲ or ▼ to scroll through the list. 3 Press Stop/Exit. Canceling a fax - Brother International IntelliFAX 1840c | Users Manual - English - Page 64
include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialed numbers in the same broadcast. Press Menu/Set between each of 3 Enter a number using One-Touch, Speed-Dial, a Group number, Search or manual dialing using the dial pad. (Example: Group number) 4 When the LCD displays the - Brother International IntelliFAX 1840c | Users Manual - English - Page 65
the numbers for Groups, access codes or credit card numbers, you can 'broadcast' faxes to as many as 100 (FAX-1840C and MFC-3240C), 154 (FAX-1940CN) or 158 (MFC-3340CN) different numbers. ■ The available memory will vary depending on the types of jobs in the memory and the number of locations used - Brother International IntelliFAX 1840c | Users Manual - English - Page 66
Delayed Fax (Not available for color faxes) During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 4. 1 If it is not illuminated in green, press 2 Load your document. 3 Press Menu/Set, 2, 2, 3. 4 Press - Brother International IntelliFAX 1840c | Users Manual - English - Page 67
Setting up Polled Transmit (Not available for color faxes) Polled Transmit is when you set up your machine to wait with a document so another fax machine can call and retrieve it. 1 If it is not illuminated in green, press 2 Load your document. 3 Press Menu/Set, 2, 2, 6. 4 Press ▲ or ▼ to choose - Brother International IntelliFAX 1840c | Users Manual - English - Page 68
Delayed Batch Transmission (Not available for color faxes) Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be - Brother International IntelliFAX 1840c | Users Manual - English - Page 69
Setup Receive Basic receiving operations (FAX-1840C, MFC-3240C and MFC-3340CN only) Choosing the Receive Mode There are four . Voice messages are stored on the external TAD. Fax messages are printed. Manual (manual receive) (with an external or extension telephone or with Distinctive Ring) You - Brother International IntelliFAX 1840c | Users Manual - English - Page 70
Press ▲ or ▼ to select Fax Only, Fax/Tel, External TAD or Manual. Press Menu/Set. 4 Press Stop/Exit. Current Receive Mode Fax : Fax Only F/T : Ring service, keep the Ring Delay setting of 4. (See Operation from extension telephones on page A-7 and Easy Receive (MFC-3240C and MFC-3340CN only - Brother International IntelliFAX 1840c | Users Manual - English - Page 71
. (See Message Center mode on page 7-1 to set up the MC:Msg. Ctr. mode.) LCD Fax Only (automatic receive) Fax/Tel (fax and telephone) Manual (manual receive) (with Distinctive Ring) MC:Msg. Ctr. How it works The machine automatically answers every call as a fax. The machine controls the line and - Brother International IntelliFAX 1840c | Users Manual - English - Page 72
. (Fax). 1.Receive Mode Press Menu/Set. 4 Press Stop/Exit. Current Receive Mode Fax : Fax Only F/T : Fax/Tel Mnl : Manual MC : Msg Ctr Press and hold until it lights. OFF If the Message Center Mode is On, it overrides your Receive Mode setting. The screen - Brother International IntelliFAX 1840c | Users Manual - English - Page 73
and MC:Msg. Ctr. modes. If you have extension phones on the same line as the machine or subscribe to the telephone company's Distinctive Ring service, keep the Ring Delay setting of 4. (See Easy Receive (FAX-1840C and FAX-1940CN only) on page 4-9 and Operation from extension telephones on page - Brother International IntelliFAX 1840c | Users Manual - English - Page 74
Setting Toll Saver (Msg Ctr mode) When you set the toll saver feature, the machine answers after four rings if you do not have voice or fax messages and after two rings if you do have voice or fax messages. This way, when you call the machine for remote retrieval and let it ring three times, you - Brother International IntelliFAX 1840c | Users Manual - English - Page 75
Setting the F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you'll need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. (If it's a fax call, the machine prints the fax.) This pseudo/double-ring happens after - Brother International IntelliFAX 1840c | Users Manual - English - Page 76
Easy Receive (MFC-3240C and MFC-3340CN only) When you use this feature, you don't have to press Black Start, Color Start, or the Fax Receive Code 51 when you answer a fax - Brother International IntelliFAX 1840c | Users Manual - English - Page 77
Easy Receive (FAX-1840C and FAX-1940CN only) When you use this feature, you don't have to press Black Start, Color Start, or the Fax Receive Code 51 when you answer a fax call and hear calling beeps. Just hold the handset and wait a few seconds. Selecting Easy RX:On allows the machine to receive - Brother International IntelliFAX 1840c | Users Manual - English - Page 78
Printing a reduced incoming fax (Auto Reduction) If you choose Reduction:On, the machine automatically reduces an incoming fax to fit on one page of A4, letter or legal size paper. The machine calculates the reduction ratio by using the page size of the document and your Paper Size setting (Menu/ - Brother International IntelliFAX 1840c | Users Manual - English - Page 79
Polling Polling is the process of retrieving faxes from another fax machine. You can use your machine to 'poll' other machines, or you can have someone poll your machine. Everyone who is involved in Polling needs to set up their fax machines for Polling. When someone polls your machine to receive a - Brother International IntelliFAX 1840c | Users Manual - English - Page 80
you press the One-Touch key. (See One-Touch dialing on page 3-2.) One-Touch keys are located on the left side of the control panel. (MFC-3340CN) 1 Press Menu/Set, 2, 3, 1. Set Quick-Dial 2 Press the One-Touch key where you want to store a number. 1.One-Touch Dial 3 Enter the phone or fax - Brother International IntelliFAX 1840c | Users Manual - English - Page 81
/Set, 2, 3, 2. 2 Use the dial pad to enter a two-digit 2.Speed Dial Speed-Dial location number (01-40 for FAX-1840C and MFC-3240C) (00-99 for FAX-1940CN and MFC-3340CN). (For example, press 05.) Press Menu/Set. 3 Enter the phone or fax number (up to 20 digits). Press Menu/Set. 4 Use the - Brother International IntelliFAX 1840c | Users Manual - English - Page 82
Changing One-Touch and Speed-Dial numbers If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to do one of the following: 1 Press 1 to change the stored number. -OR- 05:Mike - Brother International IntelliFAX 1840c | Users Manual - English - Page 83
location. Finally, you can have up to six small Groups, or you can assign up to 103 numbers (FAX-1940CN), 107 numbers (MFC-3340CN) and 49 numbers (FAX-1840C and MFC-3240C) to one large Group. (See Storing Speed-Dial numbers on page 5-2 and Changing One-Touch and Speed-Dial numbers on page - Brother International IntelliFAX 1840c | Users Manual - English - Page 84
5 Press Menu/Set to accept the numbers for this Group. 6 Use the dial pad and the chart on page B-12 to enter a name for the Group. Press Menu/Set. (For example, NEW CLIENTS) 7 Press Stop/Exit. You can print a list of all One-Touch and Speed-Dial numbers. (See Printing reports on page 8-3.) Group - Brother International IntelliFAX 1840c | Users Manual - English - Page 85
-Touch and Speed-Dial numbers in any combination. You can even include manual dialing using the dial pad. (See Storing One-Touch Dial numbers on '. To temporarily change a number, you can substitute part of the number with manual dialing using the dial pad. For example, to change the number to 555- - Brother International IntelliFAX 1840c | Users Manual - English - Page 86
Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals. 1 For Fax-1840C and FAX-1940CN, lift the handset. -OR- For MFC-3240C and MFC-3340CN, lift the handset of the external phone. 2 Press - Brother International IntelliFAX 1840c | Users Manual - English - Page 87
Telephone (voice) operations (FAX-1840C and FAX-1940CN only) You can use the machine to make voice telephone calls by dialing manually or by using Search, One-Touch Dial or Speed-Dial memory. You can use the handset or Speaker Phone (FAX-1940CN only) to make and - Brother International IntelliFAX 1840c | Users Manual - English - Page 88
Answering calls with the Speaker Phone (FAX-1940CN only) When the machine rings, instead of lifting the handset, press Speaker Phone. Speak clearly, toward the microphone . To end the call, press Speaker Phone. If you have a bad telephone line connection, the other party might hear your voice echoed - Brother International IntelliFAX 1840c | Users Manual - English - Page 89
available for color faxes) You can only use one remote fax option at a time: Fax Forwarding-OR-Paging-OR-Fax Storage-OR- PC FAX Receive (MFC-3340CN only)-OR-Off. You can change your selection at any time (Menu/Set, 2, 5, 1). (See Turning off Remote Fax Options on page 6-4.) Setting up Fax - Brother International IntelliFAX 1840c | Users Manual - English - Page 90
Programming your pager number When Paging is selected, your machine dials the pager number you've programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a voice (FAX-1940CN only) or fax message in the memory. 1 Press Menu/Set, - Brother International IntelliFAX 1840c | Users Manual - English - Page 91
Exit. If you have set Fax Storage, a backup copy of the received fax will automatically be printed at the machine. Setting PC Fax Receive (MFC-3340CN only) If you select PC Fax Receive, your machine will temporarily store your received faxes in its memory, and then automatically send the faxes to - Brother International IntelliFAX 1840c | Users Manual - English - Page 92
■ Before you can set up PC Fax Receive you must install the MFL-Pro Suite software on your PC. Make sure your PC is connected and turned on. (For details see Using Brother PC-FAX software on page 5-1 in Software User's Guide on the CD-ROM.) ■ If you select Backup Print:On, the machine will also - Brother International IntelliFAX 1840c | Users Manual - English - Page 93
Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- ). 1 Press Menu/Set, 2, 5, 2. - Brother International IntelliFAX 1840c | Users Manual - English - Page 94
times, if you enter an invalid command. 5 Press 90 to reset the machine when you've finished. 6 Hang up. If your machine is set to Manual mode and you want to use the remote retrieval features, you can access your machine by waiting about 2 minutes after it starts ringing, and then - Brother International IntelliFAX 1840c | Users Manual - English - Page 95
Remote commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by ), the system will give two short beeps and you must enter a remote command. Remote commands 91 Playing Voice Messages ( - Brother International IntelliFAX 1840c | Users Manual - English - Page 96
Remote commands Operation details 95 Change the Fax Forwarding, Paging or Fax Storage settings 1 OFF You can select Off after you have retrieved or erased all your messages. 2 Fax Forwarding 3 Paging 4 Fax Forwarding number 6 Fax Storage If you hear one long beep, the change has been accepted. - Brother International IntelliFAX 1840c | Users Manual - English - Page 97
Remote commands 98 Change the Receive Mode (Except for FAX-1940CN) 1 External TAD 2 Fax/Tel 3 Fax Only 98 Change the Receive Mode (FAX-1940CN only) 1 Msg Ctr 2 Fax/Tel 3 Fax Only 90 Exit Operation details If you hear one long beep, your change has been accepted. If you hear one long beep, your - Brother International IntelliFAX 1840c | Users Manual - English - Page 98
Retrieving fax messages You can call your machine from any touch tone phone and have your fax messages sent to a fax machine. 1 Dial your fax number. 2 When your machine answers, immediately enter your Remote Access Code (3 digits followed by ). If you hear one long beep, you have messages. 3 As - Brother International IntelliFAX 1840c | Users Manual - English - Page 99
7 Message Center (FAX-1940CN only) Message Center mode Message Center mode allows you to store up to 99 incoming voice messages that are a maximum of 3 minutes each in the memory. Voice messages are stored on a "first-come, first-served" basis. You can retrieve voice messages remotely. (See Remote - Brother International IntelliFAX 1840c | Users Manual - English - Page 100
on the Message Center. 3 Press ▲ or ▼ to select Record OGM. Press Menu/Set. 4 Pick up the handset to record a message. For example: Hello. We are unable to take your call at this time. Please leave a message after the signal. If you wish to send a fax, please press 5 1, wait for fax tones - Brother International IntelliFAX 1840c | Users Manual - English - Page 101
Listening to Outgoing Message (OGM) 1 Press Menu/Set, 2, 7, 1. 2 Press ▲ or ▼ to select Msg Ctr OGM (or F/T OGM). Press Menu/Set. 3 Press ▲ or ▼ to select Play OGM. Press Menu/Set. Adjust the volume by pressing Volume 4 Press Stop/Exit. 1.OGM or . Erasing Outgoing Message (OGM) 1 Press Menu/Set, - Brother International IntelliFAX 1840c | Users Manual - English - Page 102
Message indicator The light flashes when you have new voice messages waiting for your review. The LCD displays the total number of voice and fax messages stored in the Message Center memory. Voice:03 Fax:00 Fax messages will be - Brother International IntelliFAX 1840c | Users Manual - English - Page 103
Printing a fax message Once you print a new fax message stored in memory, it is erased from the memory automatically. 1 Press Play/Record. After two seconds, the fax machine begins to play voice messages. 2 If the Fax Storage is on and there are fax messages in memory, the LCD shows: 3 To - Brother International IntelliFAX 1840c | Users Manual - English - Page 104
To erase messages all at once 1 Press Erase. 2 Press ▲ or ▼ to select erasing all voice messages (Voice:), all Erase All Voice? Select ▲▼ & Set document messages (Fax), or all voice and fax messages (Erase All Msg.?). Press Menu/Set. 3 Press 1 to erase. -OR- Press 2 to cancel. 4 Press Stop/ - Brother International IntelliFAX 1840c | Users Manual - English - Page 105
Outgoing Announcement (F/T OGM) This is the announcement played by your Brother machine (not an external TAD) when someone calls and your Erasing Outgoing Message (OGM) on page 7-3.) If you need to review the steps for setting up the Fax/Tel receive mode, see Chapter 4 Setup Receive. 7 - Brother International IntelliFAX 1840c | Users Manual - English - Page 106
8 Printing reports Fax settings and activity You need to set up the Transmission Verification Report and Journal Period in the menu table. Press Menu/Set, 2, 4, 1. -OR- Press Menu/Set, 2, 4, 2. 1.Transmission 2.Journal Period Customizing the Transmission Verification Report You can use the - Brother International IntelliFAX 1840c | Users Manual - English - Page 107
Setting the Journal Period You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Journal:Off, you can print the report by following the steps on the next page. The default setting is Every 50 Faxes. 1 Press - Brother International IntelliFAX 1840c | Users Manual - English - Page 108
Fax Journal 4.Transmission 5.User Settings (FAX-1940CN and MFC-3340CN only) 6.Network Config (FAX-1940CN and MFC-3340CN only) Prints the Help 1 For MFC-3240C, press Menu/Set, 4. -OR- For MFC-3340CN, press Menu/Set, 6. -OR- For FAX-1840C and FAX-1940CN, hold down Shift as you press Ink/Reports. 2 - Brother International IntelliFAX 1840c | Users Manual - English - Page 109
that the machine stays in Copy mode. (See Setting the Mode Timer (FAX-1840C and FAX-1940CN only) on page 2-3 or Setting the Mode Timer (MFC-3240C and MFC-3340CN only) on page 2-3.) The LCD shows the default copy setting Copy Ratio Quality No of Copies 9 - 1 MAKING COPIES - Brother International IntelliFAX 1840c | Users Manual - English - Page 110
. 3 Use the dial pad to enter the number of copies you want (up to 99). 4 Press Black Start or Color Start. (FAX-1940CN and MFC-3340CN only) To sort the copies, press the Options key. (See Using the temporary Copy keys (Temporary settings) on page 9-3.) Stop copying To stop copying, press - Brother International IntelliFAX 1840c | Users Manual - English - Page 111
has been set for mode timer. (See Setting the Mode Timer (FAX-1840C and FAX-1940CN only) on page 2-3 or Setting the Mode Timer (MFC-3240C and MFC-3340CN only) on page 2-3.) You can save the copy settings you use most often by setting them as default. (See Changing the default copy settings - Brother International IntelliFAX 1840c | Users Manual - English - Page 112
. Press Quality Normal and or Fast Best Recommended mode for ordinary printouts. Good copy quality with adequate copy speed. Fast copy speed and lowest ink consumption. Use Fast to save time (document to be proof-read, large documents or many copies). Use this mode to copy precise images such - Brother International IntelliFAX 1840c | Users Manual - English - Page 113
copy. Press Menu Selections Options Options Factory Setting Page select Enlarge/Reduce Paper Type Paper Size Brightness Contrast Stack/Sort (FAX-1940CN and MFC-3340CN only) Page Layout No. of Copies select 50%/69%/78%/83%/ 100% 9-6 93%/97%/100%/ 104%/142%/186%/ 198%/200%/ Custom(25-400 - Brother International IntelliFAX 1840c | Users Manual - English - Page 114
Enlarging or reducing the image copied You can select the following enlargement or reduction ratios. Custom(25-400%) allows you to enter a ratio from 25% to 400%. Press Options and or to select Enlarge/Reduce Custom(25-400%) 200% 198% 4"x6"→A4 186% 4"x6"→LTR 142% A5→A4 104% EXE→LTR 100% 97% LTR→A4 - Brother International IntelliFAX 1840c | Users Manual - English - Page 115
5 Press ▲ or ▼ to select the enlargement or reduction ratio you want. Press Menu/Set. -OR- You can select Custom(25-400%) and press Menu/Set. Use the dial pad to enter an enlargement or reduction ratio from 25% to 400%. Press Menu/Set. (For example, press 5 3 to enter 53%.) 6 Press Black Start or - Brother International IntelliFAX 1840c | Users Manual - English - Page 116
Setting paper size If copying on paper other than Letter size, you will need to change the paper size setting. You can copy on Letter, Legal, A4, A5 or Photo Card (4"(W) x 6"(H)) paper. 1 Press (Copy) to illuminate it in green. 2 Load your document. 3 Use the dial pad to enter the number of - Brother International IntelliFAX 1840c | Users Manual - English - Page 117
the contrast. Contrast -OR- Press ▼ to decrease the contrast. Press Menu/Set. 6 Press Black Start or Color Start. Sorting copies (FAX-1940CN and MFC-3340CN only) You can sort multiple copies. Pages will be stacked in the order 3-2-1, 3-2-1, 3-2-1, and so on. 1 Press (Copy) to illuminate it in - Brother International IntelliFAX 1840c | Users Manual - English - Page 118
had been selected. ■ If you are producing multiple color copies, N in 1 copies are not available. ■ N in 1 color copies are not available for FAX-1840C and MFC-3240C. MAKING COPIES 9 - 10 - Brother International IntelliFAX 1840c | Users Manual - English - Page 119
Place document face down in the direction shown below. 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) 9 - 11 MAKING COPIES - Brother International IntelliFAX 1840c | Users Manual - English - Page 120
Changing the default copy settings You can save the copy settings you use most often by setting them as default. These settings will remain until you change them again. Increasing copy speed or quality 1 Press Menu/Set, 3, 1. 2 Press ▲ or ▼ to select Normal, Best or Fast. Press Menu/Set. 3 Press - Brother International IntelliFAX 1840c | Users Manual - English - Page 121
the next color. -OR- Press Stop/Exit. Out of Memory message If the memory becomes full while you are making copies, the LCD message will guide you through the next step. If the Out of Memory message appears, press Stop/Exit to cancel or Black Start or Color Start to copy - Brother International IntelliFAX 1840c | Users Manual - English - Page 122
either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of Deposit ■ Internal Revenue Stamps (canceled or uncanceled) ■ Selective Service or draft papers ■ Passports ■ United States/Canadian Postage Stamps ( - Brother International IntelliFAX 1840c | Users Manual - English - Page 123
10 Walk-Up PhotoCapture Center™ (MFC-3340CN only) Introduction Even if your machine is not connected to your computer, you can print photos directly from the digital camera media. Your Brother machine includes five media drives (slots) for use with popular digital camera media: CompactFlash®, - Brother International IntelliFAX 1840c | Users Manual - English - Page 124
is not saved to the same folder the machine may not be able to read the file or print the image. WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY) 10 - 2 - Brother International IntelliFAX 1840c | Users Manual - English - Page 125
the card. The machine can only read one media card at a time so do not insert more than one card. 10 - 3 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY) - Brother International IntelliFAX 1840c | Users Manual - English - Page 126
. Please see the remaining pages of this chapter for more detailed instructions. 1 Insert the media card firmly into the media drive (slot by pressing PhotoCapture. 2 Press PhotoCapture. If your digital camera supports DPOF printing, see DPOF printing on page 10-8. 3 Print (MFC-3340CN ONLY) 10 - 4 - Brother International IntelliFAX 1840c | Users Manual - English - Page 127
be slower than 6 Images/Line, but the quality is better. To print an image, see Printing images on page 10-6. 10 - 5 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY) - Brother International IntelliFAX 1840c | Users Manual - English - Page 128
the image numbers, press Menu/Set again, and go to Step 5. -OR- If you have finished choosing settings, press Color Start. WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY) 10 - 6 - Brother International IntelliFAX 1840c | Users Manual - English - Page 129
will be kept until you take out the media card from the drive (slot), print images or press Stop/Exit. 10 - 7 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY) - Brother International IntelliFAX 1840c | Users Manual - English - Page 130
created this standard to make it easier to print images from a digital camera. If your digital camera supports DPOF printing, you will be able to select on the Digital Camera display the images and number of No. 6 Press Color Start to print. WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY) 10 - 8 - Brother International IntelliFAX 1840c | Users Manual - English - Page 131
selected Letter or A4, press ▲ or ▼ to select the print size (4"x 3", 5"x 3.5", 6"x 4", 7"x 5", 8"x 6" or Max. Size). Press Menu/Set. 3 Press Stop/Exit. 10 - 9 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY) - Brother International IntelliFAX 1840c | Users Manual - English - Page 132
press Menu/Set, then go to Step 5. If you select On, you can customize the White Balance, Sharpness or Color Density. WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY) 10 - 10 - Brother International IntelliFAX 1840c | Users Manual - English - Page 133
. You can increase or decrease the amount of color in an image to improve a washed out or weak picture. 10 - 11 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY) - Brother International IntelliFAX 1840c | Users Manual - English - Page 134
time will be slightly slower. 1 Press Menu/Set, 4, 7. 2 Press ▲ or ▼ to select Off (or On). Press Menu/Set. 3 Press Stop/Exit. WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY) 10 - 12 - Brother International IntelliFAX 1840c | Users Manual - English - Page 135
you're using the PhotoCapture Center™, you can easily identify and troubleshoot any difficulties. When an error message appears on the LCD, the card that is either bad or not formatted, or when there is a problem with the media drive. To clear this error, take out the media card (MFC-3340CN ONLY) - Brother International IntelliFAX 1840c | Users Manual - English - Page 136
documents You can scan documents and save them on a media card to quickly and easily make documents portable. (See Scan to Card (not available for MFC-3240C, MFC-210C and MFC-5440CN) on page 2-23 in Software User's Guide on the CD-ROM.) WALK-UP PHOTOCAPTURE CENTER™ (MFC-3340CN ONLY) 10 - 14 - Brother International IntelliFAX 1840c | Users Manual - English - Page 137
(FAX-1840C and FAX-1940CN only) When programming emergency numbers or making test calls to emergency numbers: ■ Remain on the line and briefly explain connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of - Brother International IntelliFAX 1840c | Users Manual - English - Page 138
trouble is experienced with this equipment, for repair or warranty information, please contact Brother Customer Service. (See Brother numbers on page i.) If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem - Brother International IntelliFAX 1840c | Users Manual - English - Page 139
Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the products Product Name: FAX-1840C, FAX-1940CN, MFC-3240C, MFC-3340CN with the instructions, may cause equipment off and on, the user is encouraged to try to - Brother International IntelliFAX 1840c | Users Manual - English - Page 140
or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. Industry of the power, call a qualified electrician. LAN connection (FAX-1940CN and MFC-3340CN only) Caution Do not connect this product to a LAN connection that is subject - Brother International IntelliFAX 1840c | Users Manual - English - Page 141
instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace - Brother International IntelliFAX 1840c | Users Manual - English - Page 142
opening or removing covers may expose you to dangerous voltage points and other risks and may void your warranty. Refer all servicing to a Brother Authorized Service Center. For the location of your nearest Brother Authorized Service Center, please call In USA: 1-800-284-4357 or In Canada: 1-877 - Brother International IntelliFAX 1840c | Users Manual - English - Page 143
to Authorized Service Personnel under the following conditions: ■ When the power cord is damaged or frayed. ■ If liquid has been spilled into the product. ■ If the product has been exposed to rain or water. ■ If the product does not operate normally when the operating instructions are followed - Brother International IntelliFAX 1840c | Users Manual - English - Page 144
is mentioned in this manual has a Software License Agreement specific to its proprietary programs. All other brand and product names mentioned in this User's Guide, the Software User's Guide (MFC-3240C and MFC-3340CN only), and the Network User's Guide (FAX-1940CN and MFC-3340CN only) are registered - Brother International IntelliFAX 1840c | Users Manual - English - Page 145
problems by yourself. If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother machine's memory. Print data remains in the machine's memory. The USB cable was unplugged while the computer was sending the data to the - Brother International IntelliFAX 1840c | Users Manual - English - Page 146
installed. Take out the ink cartridge and put it in again seating it properly. (See Replacing the ink cartridges on page 12-25.) No File (MFC-3340CN only) The media card in the media drive Reinsert the correct media card. does not contain a .JPG file. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - Brother International IntelliFAX 1840c | Users Manual - English - Page 147
ACTION Add paper, and then press Black Start or Color Start. See Printer jam or paper jam on page 12-6. Verify the number and try again memory on page 4-10.) (Printing operation in process) Reduce print resolution. (See Printer jam or paper jam on page 12-6.) Reload the correct size of paper (Letter, - Brother International IntelliFAX 1840c | Users Manual - English - Page 148
's memory, press 2. 4. After the faxes are transferred, disconnect the machine from the power source for several minutes, and then reconnect it. (For details see Using Brother PC-FAX software on page 5-1 in Software User's Guide on the CD-ROM.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 4 - Brother International IntelliFAX 1840c | Users Manual - English - Page 149
Document Jam If the document is jammed, follow the steps below. Document is jammed inside the front of the machine. 1 Remove any paper from the ADF that is not jammed. 2 Pull the jammed document out toward the front of the machine. 3 Press Stop/Exit. 12 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE - Brother International IntelliFAX 1840c | Users Manual - English - Page 150
Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the machine. Paper is jammed inside the paper tray 1 Pull the paper tray out of the machine. Paper Tray 2 Slowly pull out the jammed paper to remove it. Jammed paper TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 6 - Brother International IntelliFAX 1840c | Users Manual - English - Page 151
Re-insert the jam clear cover. 3 If you can not pull out the jammed paper, close the document support and the document tray and lift the open cover to the open position until it locks securely into place. 4 can move the print head to take out the paper. 12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE - Brother International IntelliFAX 1840c | Users Manual - English - Page 152
5 Close the top cover. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 8 - Brother International IntelliFAX 1840c | Users Manual - English - Page 153
12-16.) Make sure the Printer Driver or Paper Type setting in the menu matches the type of paper you are using. (See Media Type on page 1-8 in Software User's Guide on the CD-ROM and Setting the Paper Type on page 2-4.) Make sure your ink cartridges are fresh. Cartridges remain fresh for up to two - Brother International IntelliFAX 1840c | Users Manual - English - Page 154
is not dirty with ink. (See Cleaning the machine Printer Platen on page 12-24.) Make sure you are using the paper support flap. (See How to load paper, envelopes and post cards on page 1-15.) Check 'Reverse Order' in the Basic tab of the printer driver. In the printer driver 'Basic' tab, click the - Brother International IntelliFAX 1840c | Users Manual - English - Page 155
color fax again. (See Replacing the ink cartridges on page 12-25.) Check that Fax See Basic receiving operations (FAX-1840C, MFC-3240C and MFC-3340CN only) on page 4-1 and Basic problem, your scanner is dirty. (See Routine maintenance on page 12-23.) 12 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE - Brother International IntelliFAX 1840c | Users Manual - English - Page 156
the File menu and select the Brother TWAIN/WIA driver. Software Difficulties (MFC-3240C and MFC-3340CN only) Cannot install software or print Run the MFL-Pro Suite Repair and Install program on the CD-ROM. This program will repair and reinstall the software. 'Device Busy' Make sure the machine - Brother International IntelliFAX 1840c | Users Manual - English - Page 157
MFC-3340CN only) Removable Disk does not work properly. a)Have you installed the Windows® 2000 update? If not, do the following: 1. Disconnect the USB cable. 2. Install the Windows® 2000 update. Please see the Quick Setup Guide Active for 2 seconds. 12 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE - Brother International IntelliFAX 1840c | Users Manual - English - Page 158
to select Basic, (or Normal). 1.Compatibility For FAX-1940CN, MFC-3240C and MFC-3340CN, you can select High to return to 33600 bps. Press Menu/Set. 3 Press Stop/Exit. ■ Basic reduces the modem speed to 9600 bps. Unless interference is a recurring problem on your phone line, you may prefer to use - Brother International IntelliFAX 1840c | Users Manual - English - Page 159
The machine will clean the print head. When cleaning is finished, the machine will go back to standby mode automatically. If you clean the print head at least five times and the print has not improved, call Brother Customer Service (see Brother numbers on page i). 12 - 15 TROUBLESHOOTING AND ROUTINE - Brother International IntelliFAX 1840c | Users Manual - English - Page 160
by printing the Print Quality Check Sheet and looking at the nozzle check pattern. 1 Press Ink. 2 Press ▲ or ▼ to select Test Print. Press Menu/Set. 3 Press ▲ or ▼ to select Print Quality. Press Menu/ for black and three colors. Black OK? 1.Yes 2.No TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 16 - Brother International IntelliFAX 1840c | Users Manual - English - Page 161
problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call Brother Customer Service (see Brother the print head nozzle is cleaned, the horizontal lines are gone. 12 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE - Brother International IntelliFAX 1840c | Users Manual - English - Page 162
become faded then adjustment may need to be made. 1 Press Ink. 2 Press ▲ or ▼ to select Test Print. Press Menu/Set. 3 Press ▲ or ▼ to select of the test print that most closely matches the number 0 sample 1200dpi Adjust Select Best # 5 (1-8). 8 Press Stop/Exit. TROUBLESHOOTING AND ROUTINE - Brother International IntelliFAX 1840c | Users Manual - English - Page 163
. The LCD shows the ink volume. 4 Press Stop/Exit. Ink Volume Bk:- + (MFC-3240C and MFC-3340CN only) You can check the ink volume from your computer. (See MFC Remote Setup (not available for DCP-110C and MFC-210C) on page 4-1 in Software User's Guide on the CD-ROM or MFC Remote Setup (Mac OS - Brother International IntelliFAX 1840c | Users Manual - English - Page 164
this parking process may lead to print problems and possible damage to the print head. 1 Close the document support and the document tray. 2 Lift the top cover to the open position until it locks securely into place. 3 Remove all the ink cartridges and attach the protective parts. (See Replacing - Brother International IntelliFAX 1840c | Users Manual - English - Page 165
remove it and the handset curled cord. If you are packing the machine for the Brother Exchange Service, keep these items and return only the machine. 9 Wrap the machine in the bag and place it in the original carton with the original packing material. 12 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE - Brother International IntelliFAX 1840c | Users Manual - English - Page 166
the original carton as shown below. Do not pack the used ink cartridges in the carton. (FAX-1840C and FAX-1940CN only) (MFC-3240C and MFC-3340CN only) If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials - Brother International IntelliFAX 1840c | Users Manual - English - Page 167
Routine maintenance Cleaning the Scanner Unplug the machine, close the document support and the document tray and then open the top cover. Clean the flat white plate and the glass strip below the bar with isopropyl alcohol on a lint-free cloth. White Plate Glass Strip 12 - 23 TROUBLESHOOTING AND - Brother International IntelliFAX 1840c | Users Manual - English - Page 168
to clean your machine printer platen, wipe it with a lint free cloth that is dry. ■ If ink is scattered on or around the printer platen be sure to wipe it off with a soft, dry, lint-free cloth. Encoder Film Do NOT Touch! Paper Feed Star Wheel Do NOT Touch! Clean Here TROUBLESHOOTING AND ROUTINE - Brother International IntelliFAX 1840c | Users Manual - English - Page 169
LCD shows Ink Empty Black and Open Cover. 3 Pull the ink cartridge hook toward you and remove the ink cartridge for the color shown on the LCD. Ink Cartridge Hook 4 Open the new ink cartridge bag for the color shown on the LCD, and then take out the ink cartridge. 12 - 25 TROUBLESHOOTING AND ROUTINE - Brother International IntelliFAX 1840c | Users Manual - English - Page 170
the bag the cartridge will not be damaged. 6 Each color has its own correct position. Keep the ink cartridge in an upright position when you insert it into slot. Press down on the ink cartridge until the hook snaps over it. New Ink Cartridge Ink Cartridge Hook TROUBLESHOOTING AND ROUTINE MAINTENANCE - Brother International IntelliFAX 1840c | Users Manual - English - Page 171
the ink dot counter. If the Install message is on the display after you have installed ink cartridges, check that the ink cartridges are installed properly. WARNING If ink gets in your eyes, irrigate them with water immediately and call a doctor if you are concerned. 12 - 27 TROUBLESHOOTING AND - Brother International IntelliFAX 1840c | Users Manual - English - Page 172
not apply to any problem that was caused by the use of unauthorized third party ink and/or cartridges. To protect your investment and guarantee your print quality please continue to replace consumed ink cartridges with only Genuine Brother Branded Supplies. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - Brother International IntelliFAX 1840c | Users Manual - English - Page 173
have Voice Mail on your phone line, please read the following carefully. Distinctive Ring Brother uses the term 'Distinctive Ring' but different telephone companies have other names for this service such as SmartRing, RingMaster, Teen-Ring, Indent-a-Call or Indent-a-Ring. What does your telephone - Brother International IntelliFAX 1840c | Users Manual - English - Page 174
line, so both Voice Mail and the machine can work together without any problems. If each one has a separate phone number, neither will interfere with the other's operations. If you decide to get the Distinctive Ring service from the telephone company, you will need to follow the directions below to - Brother International IntelliFAX 1840c | Users Manual - English - Page 175
You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you. Ring Pattern 1 Rings long-long 2 short-long-short 3 short-short-long - Brother International IntelliFAX 1840c | Users Manual - English - Page 176
0, 2. 2 Press ▲ or ▼ to select Off. Press Menu/Set. 3 Press Stop/Exit. Miscellaneous 2.Distinctive If you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the Receive Mode again. (See To select or change your Receive Mode on page 4-4.) APPENDIX A A - 4 - Brother International IntelliFAX 1840c | Users Manual - English - Page 177
. ■ You will see the first 16 characters of the number (or name). ■ Out of Area display means call originated outside your Caller ID service area. ■ Private Call display means the caller has intentionally blocked transmission of information. You can print a list of Caller ID information received by - Brother International IntelliFAX 1840c | Users Manual - English - Page 178
calls. When the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine. 1 Press Menu/Set, 2, 0, 3. 2 Press ▲ or ▼ to select Display#. Press Menu/Set. Miscellaneous 3.Caller ID If the name - Brother International IntelliFAX 1840c | Users Manual - English - Page 179
Code 51, the machine starts to receive a fax. (See Easy Receive (MFC-3240C and MFC-3340CN only) on page 4-8 or see Easy Receive (FAX-1840C and FAX-1940CN and no one is on the line, you should assume that you're receiving a manual fax. ■ Press 51 and wait for the chirp or until the machine's LCD - Brother International IntelliFAX 1840c | Users Manual - English - Page 180
. If you answer before the machine answers with pseudo/double-ringing, you can pick up the call at an external or extension phone. For MFC-3240C and MFC-3340CN: Fax/Tel mode does not work when the power button is Off. The machine will not answer telephone or fax calls and will keep - Brother International IntelliFAX 1840c | Users Manual - English - Page 181
Using a cordless external handset If your cordless telephone is connected to the EXT. jack on the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. Changing the remote codes Remote Codes might not work with some telephone systems. - Brother International IntelliFAX 1840c | Users Manual - English - Page 182
cord to the jack labeled EXT. in the back of the machine. Extension Telephone External Telephone When you are using a TAD, the LCD shows Telephone (MFC-3240C and MFC-3340CN only) or Ext. Tel in Use (FAX-1840C and FAX-1940CN only). APPENDIX A A - 10 - Brother International IntelliFAX 1840c | Users Manual - English - Page 183
for the fax "handshake". Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the jack only if you subscribe to your telephone company's Distinctive Ring service, have registered the distinctive ring pattern on your machine, and - Brother International IntelliFAX 1840c | Users Manual - English - Page 184
If You Do Not Subscribe to Distinctive Ring Service: You must plug your TAD into the EXT. jack of on the same phone line. TAD TAD When you are using a TAD, the LCD shows Telephone (MFC-3240C and MFC-3340CN only) or Ext. Tel in Use (FAX-1840C and FAX-1940CN only). Connections The external TAD must - Brother International IntelliFAX 1840c | Users Manual - English - Page 185
6 For FAX-1940CN, set the Receive Mode to Manual. (See Choosing the Receive Mode on page 4-3.) -OR- For FAX-1840C, MFC-3240C and MFC-3340CN, set the Receive Mode to External TAD. (See pause, but if your machine has trouble receiving, then you must re-record the OGM to include it. A - 13 APPENDIX A - Brother International IntelliFAX 1840c | Users Manual - English - Page 186
appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a two-line phone and see if it can access both lines. If it can, you must separate the line for your machine. (See Easy Receive (MFC-3240C and MFC-3340CN only) on page 4-8.) APPENDIX A A - 14 - Brother International IntelliFAX 1840c | Users Manual - English - Page 187
Converting telephone wall outlets There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the - Brother International IntelliFAX 1840c | Users Manual - English - Page 188
Installing machine, external two-line TAD and two-line telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the machine on - Brother International IntelliFAX 1840c | Users Manual - English - Page 189
operator, it is recommended that the Receive Mode be set to Manual. All incoming calls should initially be regarded as telephone calls. Custom ID, RingMaster, an answering service, an alarm system or other custom feature on one phone line it may create a problem with the operation of your - Brother International IntelliFAX 1840c | Users Manual - English - Page 190
to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options. Menu table You can probably program your machine without the User's Guide if you use the Menu table that begins on page B-3. These pages will help - Brother International IntelliFAX 1840c | Users Manual - English - Page 191
Navigation keys Access the menu Go to the next menu level Accept an option Scroll through the current menu level Go back to the previous menu level Exit the menu You can access the menu mode by pressing Menu/Set. When you enter the menu, the LCD scrolls. Press 1 for General Setup menu 1.General - Brother International IntelliFAX 1840c | Users Manual - English - Page 192
Main Menu 1.General Setup Submenu Menu Selections Options 1.Mode Timer - 5 Mins 2 Mins 1 Min 30 Secs (Default for MFC-3240C, MFC-3340CN) 0 Sec (Default for FAX-1840C, MFC-1940CN) Off 2.Paper Type - Plain Inkjet Glossy Transprncy 3.Paper Size - Letter Legal A4 A5 4"x6" 4.Volume 1.Ring - Brother International IntelliFAX 1840c | Users Manual - English - Page 193
Main Menu 1.General Setup (Continued) 2.Fax Submenu 4.Volume (Continued) Menu Selections 5.Volume Amplify (FAX-1840C, FAX-1940CN only) Options On (Permanent/ Temporary) Off 5.Auto - On Daylight Off 6.On/Off Setting 7.LCD Contrast 1.Setup Receive (In Fax mode only) - Fax Receive:On Fax - Brother International IntelliFAX 1840c | Users Manual - English - Page 194
Main Menu 2.Fax (Continued) Submenu Menu Selections Options Descriptions Page 1.Setup Receive (In Fax mode only) (Continued) 4.Remote Code On ( 51, #51) Off You can answer all A-9 calls at an extension or external phone and use codes to turn the machine on or off. You can personalize these - Brother International IntelliFAX 1840c | Users Manual - English - Page 195
5.Remote Fax 1.Fwd/Page/ Opt Store Off Sets the machine to 6-1 Fax Forward forward fax 6-2 Paging messages, to call 6-3 Fax Storage PC Fax Receive (MFC-3340CN only) your pager, to store incoming faxes in the memory (so you can retrieve them while you are away from your machine), or to - Brother International IntelliFAX 1840c | Users Manual - English - Page 196
30 On Off 0.Miscellaneous 1.Compatibility High (FAX-1940CN, MFC-3240C, MFC-3340CN only) Normal Basic 2.Distinctive Off Set (On) 3. Off. Adjust the transmission that are having problem. Uses the Telephone Company's Distinctive Ring subscriber service to register the ring pattern with the machine - Brother International IntelliFAX 1840c | Users Manual - English - Page 197
of Green in copies. G:- + G:- + G:- + 3.Blue B:- + Adjusts the amount B:- + of Blue in copies. B:- + B:- + B:- + 4.PhotoCapture 1.Print - (MFC-3340CN Quality only) 2.Paper & - Size Normal Photo Selects the print quality. Letter Glossy 4"x 6" Glossy 5"x 7" Glossy A4 Glossy - Brother International IntelliFAX 1840c | Users Manual - English - Page 198
25*1 2.B/W File Type TIFF PDF Selects the default file format for black and white scanning. 2-26*1 3.ColorFile PDF Type JPEG Selects the default file format for color scanning. 2-27*1 The factory settings are shown in Bold. *1 See the complete Software User's Guide on the CD-ROM. APPENDIX - Brother International IntelliFAX 1840c | Users Manual - English - Page 199
Main Menu 5.LAN (MFC-3340CN only) Submenu Menu Selections Options Descriptions Page [000-255]. [000-255]. [000-255] Enter the Subnet mask. Enter the Gateway address. See Network User's Guide on the CD-ROM 5.Host Name BRN_XXXXXX Enter the Host name. 6.WINS Config Auto Static You can choose - Brother International IntelliFAX 1840c | Users Manual - English - Page 200
User - Settings 6.Network - Config (MFC-3340CN only) 1.Receive - Mode (Excluding FAX-1940CN) 1.Receive - Mode (FAX-1940CN only) 2.Date/Time - Options - - - - - - Fax Only Fax/Tel External TAD Manual Fax Only Fax/Tel Manual 4-3 2-1 2-2 2-1 See Quick Setup Guide APPENDIX B B - 11 - Brother International IntelliFAX 1840c | Users Manual - English - Page 201
Entering Text When you are setting certain menu selections, such as the Station ID, you may need to type text into the machine. Most number keys have three or four letters printed above them. The keys for 0, # and do not have printed letters because they are used for special characters. By pressing - Brother International IntelliFAX 1840c | Users Manual - English - Page 202
▲ ▲ Special characters and symbols Press , # or 0, and then press or to move the cursor under the special character or symbol you want. Then press Menu/Set to select it. Press for (space Press # for Press 0 for 0 APPENDIX B B - 13 - Brother International IntelliFAX 1840c | Users Manual - English - Page 203
-1940CN), Hook/Hold (FAX-1840C), or Hook (FAX-1840C, MFC-3240C and MFC-3340CN). Automatic Redial A feature that enables your machine to redial the last send the same fax message to more than one location. Caller ID A service purchased from the telephone company that lets you see the number (or name) - Brother International IntelliFAX 1840c | Users Manual - English - Page 204
Delayed Fax Sends your fax at a specified later time that day. Distinctive Ring A subscriber service purchased from the telephone company that gives you another phone number on an existing phone line. The Brother machine uses the new number to simulate a dedicated fax line. Dual Access Your machine - Brother International IntelliFAX 1840c | Users Manual - English - Page 205
you can use to program your machine when you do not have the User's Guide with you. Fax Journal Lists information about the last 200 incoming and outgoing -Screen Programming and shows the date and time when the machine is idle. Manual fax When you lift the handset of the machine (FAX-1840C and FAX- - Brother International IntelliFAX 1840c | Users Manual - English - Page 206
OCR (optical character recognition) (MFC-3240C and MFC-3340CN only) The bundled ScanSoft® OmniPage® software application converts an image of Redial/Pause as many times as needed for longer pauses. PhotoCapture Center™ (MFC-3340CN only) Allows you to print digital photos from your digital camera at - Brother International IntelliFAX 1840c | Users Manual - English - Page 207
image of a paper document into your computer. Scan to Card (MFC-3340CN only) You can scan a black and white or color document into a Media Card. Black and white images will be in TIFF or PDF file format and color images may be in PDF or JPEG file format. Search An electronic, alphabetical listing of - Brother International IntelliFAX 1840c | Users Manual - English - Page 208
A listing for each transmission, that shows its date, time and number. True2Life® (MFC-3340CN only) Adjusts the color in the image for better print quality by improving sharpness, white balance and color density. User Settings A printed report that shows the current settings of the machine. GLOSSARY - Brother International IntelliFAX 1840c | Users Manual - English - Page 209
description General Memory Capacity Automatic Document Feeder (ADF) Paper Tray Printer Type Print Method LCD (Liquid Crystal Display) Power Source Power Consumption 8 MB (FAX-1840C and MFC-3240C) 16 MB (FAX-1940CN and MFC-3340CN) Up to 20 pages Temperature: 68°F - 86°F (20°C - 30°C) Humidity - Brother International IntelliFAX 1840c | Users Manual - English - Page 210
Dimensions 10.9 inch (277 mm) 15.3 inch (388 mm) 7.5 inch (191 mm) 14.2 inch (361 mm) 14.7 inch (373 mm) 21.7 inch (551 mm) 15.8 inch (402 mm) 14.3 inch (364 mm) Weight Noise Temperature Humidity 11 lb (5 kg) Operating: Operating: Best Print Quality: Operating: Best Print Quality: 12.7 inch ( - Brother International IntelliFAX 1840c | Users Manual - English - Page 211
include the time it takes to feed the paper. Based on Brother standard pattern. (Fast mode/Stack Copy) Copy speeds vary with the complexity of the document. Stacks up to 99 pages Sorts up to 99 pages (FAX-1940CN and MFC-3340CN only) 25% to 400% (in increments of 1%) Up to 600 x 1200 - Brother International IntelliFAX 1840c | Users Manual - English - Page 212
Center™ (MFC-3340CN only) Available Media File Extension (Media Format) (Image Format) Color Enhancement Number of Files Folder Borderless CompactFlash® Version 1.0 (Microdrive™ is not compatible) (Compact I/O card such as Compact LAN card and Compact Modem card are not supported.) SmartMedia - Brother International IntelliFAX 1840c | Users Manual - English - Page 213
mm) (Black) 4 (2 x 2) (FAX-1940CN) 8 (4 x 2) (MFC-3340CN) 10 (5 x 2) (FAX-1840C, MFC-3240C) 40 stations (FAX-1840C, MFC-3240C) 100 stations (FAX-1940CN and MFC-3340CN) 100 stations (FAX-1840C, MFC-3240C) 154 stations (FAX-1940CN) 158 stations (MFC-3340CN) 1 time after 5 minutes 0, 1, 2, 3 or 4 rings - Brother International IntelliFAX 1840c | Users Manual - English - Page 214
to 300*1/250*2 pages (FAX-1840C) Up to 200*1/170*2 pages (MFC-3240C) Up to 480*1/400*2 pages (FAX-1940CN, MFC-3340CN) Up to 300*1/250*2 pages (FAX-1840C) Up to 200*1/170*2 pages (MFC-3240C) *1 "Pages" refers to the "Brother Standard Chart No. 1" (a typical business letter, Standard resolution, MMR - Brother International IntelliFAX 1840c | Users Manual - English - Page 215
, you can download the Brother Printer Driver from the Brother Solutions Center. Visit us at: http://solutions.brother.com Printer Driver Resolution Print Speed Printing Width Disk-Based Fonts Borderless Windows® 98/98SE/Me/2000 Professional and XP driver supporting Brother Native Compression mode - Brother International IntelliFAX 1840c | Users Manual - English - Page 216
Explorer 5 or greater. *2 Maximum 1200 x 1200 dpi scanning with Windows® XP. (Resolutions up to 2400 x 2400 dpi can be selected using the Brother Utility.) *3 Dedicated "Scan" key and direct Network Scanning (MFC-3340CN only) supported in Mac® Operating Systems Mac OS® X 10.2.4 or greater. *4 PC - Brother International IntelliFAX 1840c | Users Manual - English - Page 217
Consumable items Ink Service Life of Ink Cartridge The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate ink cartridge; • The printing frequency; • The number of pages printed; • Periodic, automatic, print head assembly cleaning (Your machine will clean the - Brother International IntelliFAX 1840c | Users Manual - English - Page 218
Network (LAN) (FAX-1940CN and MFC-3340CN only) LAN Support for Protocols You can connect your machine to a network for Network Printing, Network Scanning and PC Fax Send. Also included is Brother BRAdmin Professional Network Management software. Windows® 98/98SE/Me/2000/XP Mac OS® 8.6 - 9.2, Mac - Brother International IntelliFAX 1840c | Users Manual - English - Page 219
and MFC-3340CN only) NC-2200w External Wireless Print/Scan Server (Optional) Network types Support for Protocols Connecting the optional External Wireless Print/Scan Server (NC-2200w) to your machine will allow you to print and scan over a wireless network. IEEE 802.11b wireless LAN Windows® 98 - Brother International IntelliFAX 1840c | Users Manual - English - Page 220
redial ......... 3-11 Paging 6-7 Cleaning print head 12-15 printer platen 12-24 scanner 12-23 CNG tones 1-20 Connecting external TAD A-11 external telephone ......... A-10 two-line external TAD or telephone A-16 Consumable items S-9 Control Center See Software User's Guide on the CD-ROM - Brother International IntelliFAX 1840c | Users Manual - English - Page 221
12 manual transmission Ink Empty 12-2 Near Empty 12-2 No Paper Fed 12-3 Not Registered ........ 3-2, 12-3 Out of Memory 12-3 while scanning a document 9-13 Unable to Change .......... 12-4 Unable to Clean 12-4 Unable to Init 12-4 Unable to Print 12-4 Unable PC See Software User's Guide on the - Brother International IntelliFAX 1840c | Users Manual - English - Page 222
3-7 enter Fax mode 3-1 from memory (Dual Access) .......3-3, 3-9 manual 3-5 overseas 3-13 Real Time Transmission 3-10 resolution 3-8 Fax/Tel keys ....B-2 Menu Table B-1, B-3 Hold 5-9 I Ink cartridges checking ink volume .....12-19 replacing 12-25 Ink Dot Counter 12-25 J Jacks convert to - Brother International IntelliFAX 1840c | Users Manual - English - Page 223
S-4 xD-Picture Card 10-1 Polling 4-11 Power failure B-1 Print area 1-14 difficulties 12-9, 12-10 drivers S-7 fax from memory 4-10 from PC See Software User's Guide on the CD-ROM improving quality .......... 12-15 paper jams 12-6 report 8-3 resolution S-7 specifications S-7 I - 4 INDEX - Brother International IntelliFAX 1840c | Users Manual - English - Page 224
Manual 4-1 MC Msg. Ctr 4-3 Redial/Pause 3-3 Reducing copies 9-6 incoming faxes 4-10 Remote Retrieval 6-6 access code 6-5, 6-6 commands 6-7 getting your faxes 6-10 Remote Setup See Software User's Guide 4-5 S Safety Instructions ....... vii, 11-5 Scanning See Software User's Guide on the CD - Brother International IntelliFAX 1840c | Users Manual - English - Page 225
.......... B-13 Tone signals on Pulse line ... 5-7 Troubleshooting 12-1 checking ink volume .... 12-19 error messages on LCD ... 12 -11 receiving faxes .......... 12-11 scanning 12-12 sending faxes 12-11 software 12-12 paper jam 12-6 print quality 12-15 True2Life® PhotoCapture Center™ - Brother International IntelliFAX 1840c | Users Manual - English - Page 226
Remote Retrieval Access card (FAX-1940CN only) If you plan to retrieve voice or fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit in your - Brother International IntelliFAX 1840c | Users Manual - English - Page 227
Check Receiving Status Press 9 7 then for Fax messages, press 1. Voice messages, press 2. 1 long beep - Received message 3 short beeps - No messages Change Receive Mode Press 9 8 then for MC:Msg Ctr, press 1. Fax/Tel, press 2. Fax Only, press 3. Exit Remote Retrieval Press 9 0. 5 MESSAGE CENTER - Brother International IntelliFAX 1840c | Users Manual - English - Page 228
short beeps, enter a command. 5 Press 9 0 to reset your machine when you finish. 6 Hang up. 4 1 Remote Retrieval Access card (FAX-1840C, MFC-3240C and MFC-3340CN only) If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will - Brother International IntelliFAX 1840c | Users Manual - English - Page 229
Changing Remote Access Code 1 Press Menu/Set, 2, 5, 2. 2 Enter a three-digit number from 000 to 999. The cannot be changed. 3 Press Menu/Set. 4 Press Stop/Exit. Remote Commands CHANGE PAGING/FAX FORWARDING SETTING Press 9 5. then to Turn feature Off, press 1. Select Fax Forwarding, press 2. Select - Brother International IntelliFAX 1840c | Users Manual - English - Page 230
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface - Brother International IntelliFAX 1840c | Users Manual - English - Page 231
Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because it may violate the Telecommunications
USER’S GUIDE
®
FAX
-1840C
FAX
-1940CN
MFC-3240C
MFC-3340CN
Version C