Brother International MFC 3220C Users Manual - English

Brother International MFC 3220C - Color Inkjet - All-in-One Manual

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  • Brother International MFC 3220C | Users Manual - English - Page 1
    USER'S GUIDE FAX-1820C MFC-3220C ®
  • Brother International MFC 3220C | Users Manual - English - Page 2
    need to call Customer Service Please complete the following information for future reference: Model Number: FAX-1820C and MFC-3220C (Circle your model number) Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the back of the unit. Retain this User's Guide with your sales
  • Brother International MFC 3220C | Users Manual - English - Page 3
    your Fax Machine/Multi-Function Center needs. You can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the "Solutions" section to learn how to get the most from your Brother product. http://solutions.brother.com You can check here for Brother driver updates
  • Brother International MFC 3220C | Users Manual - English - Page 4
    1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Ink Cartridge Ink Cartridge(blue) Ink Cartridge(red) Ink Cartridge Telephone Line Cord Telephone Handset Handset Curled Cord ADF Document Support ADF Document Output Support Output Paper
  • Brother International MFC 3220C | Users Manual - English - Page 5
    THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the
  • Brother International MFC 3220C | Users Manual - English - Page 6
    and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper. • Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be
  • Brother International MFC 3220C | Users Manual - English - Page 7
    Brother® One Year Limited Warranty and Replacement Service (USA only) provided such replacement products conform to the manufacturer's specifications for new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid
  • Brother International MFC 3220C | Users Manual - English - Page 8
    (Canada) Ltd. ("Brother"), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum
  • Brother International MFC 3220C | Users Manual - English - Page 9
    Safety precautions To use the machine safely Please refer to these instructions for later reference and before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the machine or clear a paper jam, make sure you have unplugged the power cord
  • Brother International MFC 3220C | Users Manual - English - Page 10
    line, or unplug the cords during a lightning storm. IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be the power cord and batteries indicated in this guide. Do not dispose of batteries in a fire. They may explode. Check with local
  • Brother International MFC 3220C | Users Manual - English - Page 11
    to electrical outlets controlled by wall switches or automatic timers. ■ Disruption of power can wipe out information in the machine's memory. ■ Do not connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. ■ Avoid
  • Brother International MFC 3220C | Users Manual - English - Page 12
    up to 15 characters (or leave it blank), and then press Menu/Set. 5 Press Stop/Exit. 1 Press Menu/Set, 0,1. 2 Press or to select Fax Only, Manual, Fax/Tel or External TAD, and then press Menu/Set. Storing Speed-Dial numbers 1 Press Menu/Set, 2, 3, 2. 2 Using the dial pad, enter a two-digit
  • Brother International MFC 3220C | Users Manual - English - Page 13
    press Menu/Set. 7 Press Black Start or Color Start. Brother fax back system: In USA: 1-800-521-2846 Brother Global Web Site: http://www.brother.com Frequently Asked Questions (FAQs) and Product Support http://solutions.brother.com Brother Accessories & Supplies: In USA: 1-888-879-3232 (voice
  • Brother International MFC 3220C | Users Manual - English - Page 14
    and off 1-6 About fax machines 1-7 Custom features 1-7 Do you have Voice Mail on the phone line 1-7 Why should there be problems 1-7 How can you avoid possible problems 1-7 Fax tones and handshake 1-8 ECM (Error Correction Mode 1-9 Connecting the machine 1-9 Connecting an external
  • Brother International MFC 3220C | Users Manual - English - Page 15
    4-4 Setting Tone and Pulse dialing mode 4-4 General Setup 4-5 Setting the Mode Timer (MFC-3220C only 4-5 Setting the Mode Timer (FAX-1820C only 4-5 Setting the Paper Type 4-6 Setting the Paper Size 4-6 Setting the Ring Volume 4-7 Setting the Beeper Volume 4-7 Setting the Speaker
  • Brother International MFC 3220C | Users Manual - English - Page 16
    Setting the F/T Ring Time (Fax/Tel mode only).......... 5-3 Easy Receive (MFC-3220C only 5-4 Easy Receive (FAX-1820C only 5-5 Printing a reduced incoming fax (Auto Reduction 5-6 Receiving a fax at the end of a conversation (FAX-1820C only 5-6 Printing a fax from the memory 5-6 Advanced
  • Brother International MFC 3220C | Users Manual - English - Page 17
    This is the easiest way to send a fax 6-4 Automatic transmission (FAX-1820C only 6-4 This is the easiest way to send a fax 6-4 Manual transmission (MFC-3220C only 6-5 Manual transmission (FAX-1820C only 6-5 Sending a fax at the end of a conversation (FAX-1820C only 6-6 Basic sending operations
  • Brother International MFC 3220C | Users Manual - English - Page 18
    the Transmission Verification Report..... 9-1 Setting the Journal Period 9-2 Printing reports (FAX-1820C only 9-3 To print a report 9-3 Printing reports (MFC-3220C only 9-4 To print a report 9-4 10 Making copies 10-1 Using the machine as a copier 10-1 Enter Copy mode 10-1 Making
  • Brother International MFC 3220C | Users Manual - English - Page 19
    How to improve print quality 12-11 Cleaning the print head 12-11 Print Quality Check 12-11 Checking the ink volume 12-14 Packing and shipping the machine 12-15 Routine maintenance 12-18 Cleaning the scanner 12-18 Cleaning the machine printer platen 12-19 Replacing the ink cartridges 12-20
  • Brother International MFC 3220C | Users Manual - English - Page 20
    S Specifications S-1 Product description S-1 General S-1 Print media S-3 Copy S-3 Fax S-4 Scanner (MFC-3220C only S-5 Printer S-6 Interfaces S-7 Computer requirements S-7 Consumable items S-8 13 Index I-1 14 Remote Retrieval Access card R-1 xviii
  • Brother International MFC 3220C | Users Manual - English - Page 21
    for buying a Brother fax machine or Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by viewing through this Guide. Finding information All the chapter headings and subheadings are
  • Brother International MFC 3220C | Users Manual - English - Page 22
    (USA only) After setting your Station ID, please fill in the Test Sheet included with your machine and fax it to Brother's Automated Fax Response System as your first transmission. This will check that your machine is working properly. To get a response, you must have set up your Station ID. (See
  • Brother International MFC 3220C | Users Manual - English - Page 23
    Control panel overview FAX-1820C 12 11 10 9 8 123 4 MFC-3220C 12 5 6 7 11 10 9 8 123 4 5 6 7 INTRODUCTION 1 - 3
  • Brother International MFC 3220C | Users Manual - English - Page 24
    . It also inserts a pause in auto dial numbers. Hook (MFC-3220C only) Press before dialing if you want to make sure a fax machine answers, and then press Black Start or Color Start. Hook/Hold (FAX-1820C only) Lets you dial telephone and fax numbers without lifting the handset. -OR- Lets you place
  • Brother International MFC 3220C | Users Manual - English - Page 25
    messages on the screen to help you to set up and use your machine. B Ink/Reports (FAX-1820C only) Lets you clean the print heads, replace an ink cartridge and check the available ink volume. -OR- Lets you access the Reports menu by pressing it with the Shift key. Ink (MFC-3220C only) Lets you clean
  • Brother International MFC 3220C | Users Manual - English - Page 26
    Fax Only Fax/Tel (FAX-1820C only) External TAD Fax Receive, Easy Receive, Delayed Fax, Remote Fax Options, Remote Retrieval. ■ You cannot receive a fax with Black Start or Color Start. ■ Delayed Fax and Remote Fax Options should be set before you switch off the machine. Manual Fax/Tel* (MFC-3220C
  • Brother International MFC 3220C | Users Manual - English - Page 27
    with Voice Mail choose an alternative service, which is called "Distinctive Ring", and they are very satisfied with it. (See Distinctive Ring on page 5-10.) Another way to avoid possible problems is to replace your Voice Mail with an answering machine. Your Brother machine is designed to work with
  • Brother International MFC 3220C | Users Manual - English - Page 28
    about 40 seconds over the phone line, and the LCD shows Receiving. If your machine is set to the Fax Only mode, it will answer every call automatically with fax receiving tones. If the other person hangs up, your machine will continue to send the "chirps" for about 40 seconds, and the LCD continues
  • Brother International MFC 3220C | Users Manual - English - Page 29
    Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error. ECM transmissions are only possible between fax machines that both have this feature. If they
  • Brother International MFC 3220C | Users Manual - English - Page 30
    fax "handshake". Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine service, have registered the distinctive ring pattern on your machine, and use that number as a fax
  • Brother International MFC 3220C | Users Manual - English - Page 31
    , do not connect a TAD elsewhere on the same phone line. (MFC-3220C) TAD TAD When the TAD is in use, the LCD shows Telephone. Connections The external TAD must be plugged into the back of the machine, into the jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall
  • Brother International MFC 3220C | Users Manual - English - Page 32
    manual and automatic fax reception. 1 Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving,
  • Brother International MFC 3220C | Users Manual - English - Page 33
    the other lines are busy and a second fax call is received, the fax call would be transferred to a line that does not have a fax machine. Your machine will work best on a dedicated line. Two must separate the line for your machine. (See Easy Receive (MFC-3220C only) on page 5-4.) INTRODUCTION 1 - 13
  • Brother International MFC 3220C | Users Manual - English - Page 34
    the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triple adapter. Triplex Adapter RJ14 RJ11 RJ14 1 - 14 INTRODUCTION
  • Brother International MFC 3220C | Users Manual - English - Page 35
    labeled L1 or L1/L2, and the other labeled L2. You will need at least three telephone line cords, the one that came with your machine and two for your external two-line TAD. You will need a fourth line cord if you add a two-line telephone. 1 Place the two-line TAD
  • Brother International MFC 3220C | Users Manual - English - Page 36
    line If you have Call Waiting/Caller ID with the MFC-3220C, or Call Waiting, Voice Mail, RingMaster, an answering service, an alarm system or other custom feature on one phone line it may create a problem with the operation of your machine. (See Custom features on page 1-7 and See Custom features on
  • Brother International MFC 3220C | Users Manual - English - Page 37
    long. ■ Make sure you place the originals face down, top edge first. ■ Adjust the paper guides to fit the width of your original. Recommended environment Temperature: 68° F - 86° F Humidity: 50% - 70% Paper: 20 lb LTR Paper Guides Originals are Face Down in the ADF LOADING ORIGINALS AND
  • Brother International MFC 3220C | Users Manual - English - Page 38
    the ADF as shown: Approx. 1/2 inch DO NOT use curled, wrinkled, folded, or ripped paper, or paper with staples, paper clips, paste or tape attached. DO NOT use cardboard, newspaper or fabric. Make sure originals written with ink are completely dry. DO NOT pull on the original while it is in progress
  • Brother International MFC 3220C | Users Manual - English - Page 39
    best results, use the recommended paper. When you print on inkjet paper (coated paper), transparencies and glossy paper, be sure to select the proper media in the "Basic" tab in the printer driver. Also avoid stacking by removing each page after it exits the machine to avoid smudging. Handling and
  • Brother International MFC 3220C | Users Manual - English - Page 40
    * You can copy only on Letter, Legal and Photo Card (4"(W) x 6"(H)) paper. * You can receive faxes only on Letter or Legal paper. Paper specifications for the paper tray Cut Sheet Paper Plain Paper: 17 to 32 lb Weight Inkjet Paper: 17 to 53 lb Glossy Paper: Up to 58 lb Index card: Up to 32 lb
  • Brother International MFC 3220C | Users Manual - English - Page 41
    be stacked on the output paper support. Do not use paper or envelopes: ■ that are damaged, curled, wrinkled, or irregularly shaped 0.04 in. or longer 0.04 in. or longer ■ that are extremely shiny or highly textured ■ that were previously printed by a printer ■ that cannot be arranged uniformly
  • Brother International MFC 3220C | Users Manual - English - Page 42
    in. Envelopes DL,C5, COM10, Monarch, JE4 Printer 0.39 in. 0.79 in. 0.12 in. 0.12 in. , Printable area depends on the Printer driver settings. The figures above are approximate and the printable area may vary depending on the type of cut sheet paper you are using. 2 - 6 LOADING ORIGINALS AND
  • Brother International MFC 3220C | Users Manual - English - Page 43
    paper well to avoid paper jams and mis-feeds. 2 Unfold the paper support, and press and slide the paper guide to fit the paper width. Paper Support Paper Guide 3 Gently insert the paper. Make sure the print side is towards you and the paper is below the maximum paper mark. Maximum Paper Mark Print
  • Brother International MFC 3220C | Users Manual - English - Page 44
    to make them as flat as possible. If the envelopes are 'double-feeding', put one envelope in the paper tray at a time. 2 Press and slide the paper guide to fit the width of the envelopes. Insert them into the paper tray with the address side toward you and pointed in the direction below. Maximum
  • Brother International MFC 3220C | Users Manual - English - Page 45
    has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options. Menu table You can probably program your
  • Brother International MFC 3220C | Users Manual - English - Page 46
    by pressing Menu/Set. When you enter the menu, the LCD scrolls. Press 1 for General Setup menu 1.General Setup -OR- Press 2 for Fax menu 2.Fax -OR- Press 3 for Copy menu 3.Copy .... Press 0 for Initial Setup 0.Initial Setup You can scroll more quickly through each menu level by pressing
  • Brother International MFC 3220C | Users Manual - English - Page 47
    Select & Set Submenu Menu Selections Options 1.Mode Timer - 5 Mins 2 Mins 1 Min 30 Secs (MFC-3220C only) 0 Secs (FAX-1820C only) Off 2.Paper Type - Plain Inkjet Glossy (4-Color or 3-Color) Transprncy 3.Paper Size - Letter Legal 4.Volume 1.Ring High Med Low Off 2.Beeper High Med Low Off
  • Brother International MFC 3220C | Users Manual - English - Page 48
    : On Off Customizes the On/Off key in order to receive fax even in OFF mode. 4-11 1.Setup Receive (In Fax mode only) 1.Ring Delay 04 03 02 01 00 Sets the number of 5-2 rings before the machine answers in Fax or Fax/Tel mode. 2.F/T Ring Time 70 Sec 40 Sec 30 Sec 20 Sec
  • Brother International MFC 3220C | Users Manual - English - Page 49
    Only memory. 6-10 6.Polled TX On Off Sets up your machine with an original to be retrieved by another fax machine. 6-16 7.Overseas On Mode Off Adjusts for overseas transmissions, which can sometimes cause problems. 6-14 The factory settings are shown in Bold. ON-SCREEN PROGRAMMING 3 - 5
  • Brother International MFC 3220C | Users Manual - English - Page 50
    the Menu numbers. (ex. Press 1, 2 for Paper Type) -OR- Main Menu 2.Fax (Continued) Select & Set Select & Set to you are away from your machine. 3.Remote --- Access You must set your 8-4 own code for Remote Retrieval. 4.Print Fax - (Backup Print) Prints incoming faxes 5-6 stored in the
  • Brother International MFC 3220C | Users Manual - English - Page 51
    in the memory or cancels a delayed fax or polling job. 0.Miscellaneous 1.Distinctive Off Set (On) Uses the Telephone Company's Distinctive Ring subscriber service to register the ring pattern with the machine. 5-10 2.Caller ID Display # Print Report View or print a list of the last 30 Caller
  • Brother International MFC 3220C | Users Manual - English - Page 52
    Press the Menu numbers. (ex. Press 1, 2 for Paper Type) -OR- Main Menu 3.Copy Select & Set Submenu 1.Quality Menu Selections 2.Brightness - 3.Contrast - 4.Color Adjust 1.Red 2.Green 3.Blue 4.Test Print Select & Set Options Best Normal Fast - + - + - + - + - + - + - + - +
  • Brother International MFC 3220C | Users Manual - English - Page 53
    (ex. Press 1, 2 for Paper Type) -OR- Main Menu 5.Print Reports 0.Initial Setup Select & Set Submenu Menu Selections 1.Help List - 2.Quick-Dial - 3.Fax - Journal 4.Transmission - Select & Set Options - - - - to accept Descriptions to exit Page You can print these 9-3 lists and reports
  • Brother International MFC 3220C | Users Manual - English - Page 54
    4 Getting started Initial Setup Setting the Date and Time Your machine displays the date and time and if you set up the Station ID it prints on every fax you send. If there is a power failure, you may have to reset the date and time. All other settings will not be affected. 1 Press Menu
  • Brother International MFC 3220C | Users Manual - English - Page 55
    Setting the Station ID You should store your name or company name and fax number to be printed on all fax pages that you send. 1 Press Menu/Set, 0, 3. 2 Enter your fax number (up to 20 digits). 3.Station ID Fax: Press Menu/Set. You cannot enter a hyphen. 3 Use the dial pad to enter your name (
  • Brother International MFC 3220C | Users Manual - English - Page 56
    certain functions, such as the Station ID, you may need to type text into the machine. Most number keys have three or four letters printed above them. The keys for 0, # and do not have printed letters because they are used for special characters. By pressing the appropriate number key repeatedly
  • Brother International MFC 3220C | Users Manual - English - Page 57
    Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission
  • Brother International MFC 3220C | Users Manual - English - Page 58
    General Setup Setting the Mode Timer (MFC-3220C only) The machine has three temporary mode keys on the control panel: Fax, Copy and Scan. You can change the number of seconds or minutes the machine takes after the last Copy or Scan operation before it returns to Fax mode. If you select Off, the
  • Brother International MFC 3220C | Users Manual - English - Page 59
    . The machine ejects paper with printed surfaces face up on the paper tray in the front of the machine. When you use transparencies or glossy paper, remove each sheet immediately to prevent smudging or paper jams. Setting the Paper Size You can use two sizes of paper for printing your faxes and
  • Brother International MFC 3220C | Users Manual - English - Page 60
    Volume You can change the beeper volume. The default (factory) setting is Low. When the beeper is on, the machine beeps every time you press a key or make a mistake and after a fax is sent or received. 1 Press Menu/Set, 1, 4, 2. 2 Press or to select your 2.Beeper option. (Low, Med, High or
  • Brother International MFC 3220C | Users Manual - English - Page 61
    Setting the Speaker Volume You can adjust the machine's one-way speaker volume. 1 Press Menu/Set, 1, 4, 3. 2 Press or to select 3.Speaker (Low, Med, High or Off). Press Menu/Set. 3 Press Stop/Exit. -OR- In Fax mode, you can adjust the speaker volume by pressing Hook, and then selecting a
  • Brother International MFC 3220C | Users Manual - English - Page 62
    Choosing the Handset Volume (For Volume Amplify) (FAX-1820C only) Before you begin to use the machine, you must decide if you need to set the handset volume to Vol Amplify:On for a user who is hearing-impaired. The AMPLIFY volume level
  • Brother International MFC 3220C | Users Manual - English - Page 63
    Setting Volume Amplify (FAX-1820C only) Please carefully read Choosing the Handset Volume on page 4-9 before Set. 4 Press Stop/Exit. Turning on Automatic Daylight Savings Time You can set the machine to change automatically for Daylight Savings Time. It will reset itself forward one hour in
  • Brother International MFC 3220C | Users Manual - English - Page 64
    will not work when it is switched Off, but it will purge the ink head periodically. If you turn this setting to On, you can receive faxes or calls even when the machine is switched Off. 1 Press Menu/Set, 1, 6. 2 Press or to select On (or 6.On/Off Setting Off). 3 Press Menu/Set. 4 - 11
  • Brother International MFC 3220C | Users Manual - English - Page 65
    extension telephone) External TAD (with an external answering device) Manual (manual receive) (with an external or extension telephone or with Distinctive Ring) How it works The machine automatically answers every call as a fax. The machine controls the line and automatically answers every call. If
  • Brother International MFC 3220C | Users Manual - English - Page 66
    1. 3 Press or to select (Fax). 1.Receive Mode Fax Only, Fax/Tel, External TAD or Manual. Press Menu/Set. 4 Press Stop machine or subscribe to the telephone company's Distinctive Ring service, keep the Ring Delay setting of 4. (See Easy Receive (MFC-3220C only) on page 5-4 or Easy Receive (FAX
  • Brother International MFC 3220C | Users Manual - English - Page 67
    you with its special pseudo/double-ring when you have a voice call. (If it's a fax call, the machine prints the fax.) This pseudo/double-ring happens after the initial ringing from the phone company. Only the machine rings and no other phones on the same line will ring with the special pseudo
  • Brother International MFC 3220C | Users Manual - English - Page 68
    Easy Receive (MFC-3220C only) When you use this feature, you don't have to press Black Start, Color Start, or the Fax Receive Code 51 when you answer a fax call. Selecting On allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone. When
  • Brother International MFC 3220C | Users Manual - English - Page 69
    hear "chirps" through the handset of an extension phone connected to another wall jack, just replace the handset. Your machine does the rest. Selecting On allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone. Selecting Semi lets the
  • Brother International MFC 3220C | Users Manual - English - Page 70
    Printing a reduced incoming fax (Auto Reduction) If you choose On, the machine automatically reduces an incoming fax to fit on one page of letter or legal size paper. The machine calculates the reduction ratio by using the page size of the original and your Paper Size setting (Menu/Set, 1, 3). 1
  • Brother International MFC 3220C | Users Manual - English - Page 71
    external telephone in the EXT. jack of the machine, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code 51, the machine starts to receive a fax. (See Easy Receive (MFC-3220C only) on page 5-4 or Easy Receive (FAX-1820C only) on page 5-5.) If the
  • Brother International MFC 3220C | Users Manual - English - Page 72
    first, you will have to go to the machine so you can press Hook to transfer the call to the cordless handset. Changing the remote codes Remote Codes might not work with some telephone systems. The preset Fax Receive Code is 51. The preset Telephone Answer Code is #51. If you are
  • Brother International MFC 3220C | Users Manual - English - Page 73
    units in a single operation (Sequential Polling Receive). Afterwards, a Sequential Polling Report will be printed. 1 If it is not illuminated in green, press (Fax). 2 Press Menu/Set, 2, 1, 6. 3 Enter the fax machines you want to 6.Polling RX poll using One-Touch, Speed-Dial, a Group or the
  • Brother International MFC 3220C | Users Manual - English - Page 74
    's 'Distinctive Ring' do? The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company's Distinctive Ring service. The new phone number on your line can just receive faxes. You must pay for your telephone company's Distinctive
  • Brother International MFC 3220C | Users Manual - English - Page 75
    you get a new fax number, make sure you reset this feature. Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one
  • Brother International MFC 3220C | Users Manual - English - Page 76
    ring patterns and then answer with a fax tone. When the 'voice number' is called, the machine will not answer. Registering the Distinctive Ring pattern Very important! After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual automatically. Unless you have a TAD or
  • Brother International MFC 3220C | Users Manual - English - Page 77
    1 Press Menu/Set, 2, 0, 1. 2 Press or to select Off. Press Menu/Set. 3 Press Stop/Exit. 1.Distinctive If you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the Receive Mode again. (See To select or change your Receive Mode on page 5-2.) SETUP
  • Brother International MFC 3220C | Users Manual - English - Page 78
    . If both the name and number are received, the LCD shows only the name. You can print a list of Caller ID information received by your machine. (See Printing Caller ID List on page 5-15.) Caller ID service varies with different carriers. Call your local telephone company to determine the kind of
  • Brother International MFC 3220C | Users Manual - English - Page 79
    Call Waiting/Caller ID feature lets you use the Call Waiting/Caller ID service offered by many local telephone companies. This feature displays the telephone number (or name, if available) of Call Waiting Callers on your fax machine's LCD. To set the Call Waiting Caller ID to On (or Off): 1 Press
  • Brother International MFC 3220C | Users Manual - English - Page 80
    Send How to fax You can send faxes from the ADF (automatic document feeder). Enter Fax mode Before sending faxes, make sure (Fax) is illuminated in green. If not, press setting is Fax. (Fax) to enter Fax mode. The default How to dial There are four ways to dial. Manual dialing Press all
  • Brother International MFC 3220C | Users Manual - English - Page 81
    One-Touch dialing Press the One-Touch Key of the location you want to call. (See Storing One-Touch Dial numbers on page 7-1.) To dial One-Touch numbers 6 to 10, hold down Shift as you press the One-Touch Key. If the LCD shows Not Registered when you press the One-Touch key, number has not been
  • Brother International MFC 3220C | Users Manual - English - Page 82
    of the name you are looking for. Out of Memory message If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel the scan. If you get an Out of Memory message while scanning a subsequent page, you will have the option to
  • Brother International MFC 3220C | Users Manual - English - Page 83
    transmission (MFC-3220C only) This is the easiest way to send a fax. Do not pick up the hand set of the external phone or press Hook to listen for a dial tone 1 If it is not illuminated in green, press (Fax). 2 Load your original. (See Load originals on page 2-1.) 3 Enter the fax number using
  • Brother International MFC 3220C | Users Manual - English - Page 84
    Manual transmission (MFC-3220C only) Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. 1 If it is not illuminated in green, press (Fax). 2 Load your original. (See Load originals on page 2-1.) 3 Pick up the handset of the external phone and
  • Brother International MFC 3220C | Users Manual - English - Page 85
    to the other party before you both hang up. 1 Ask the other party to wait for fax tones (beeps) and then to press Start before hanging up. 2 If it is not illuminated in green, press (Fax). 3 Load your original. (See Load originals on page 2-1.) 4 Press Black Start or Color Start. 5 Replace the
  • Brother International MFC 3220C | Users Manual - English - Page 86
    want to set the contrast. Use Light to send a light document or make the fax darker. Use Dark to send a dark document or make the fax lighter. 1 If it is not illuminated in green, press (Fax). 2 Load your original. (See Load originals on page 2-1.) 3 Press Menu/Set, 2, 2, 1. 4 Press or to
  • Brother International MFC 3220C | Users Manual - English - Page 87
    page 2-1.) 3 Press Menu/Set, 2, 2, 2. 4 Press or to select the 2.Fax Resolution resolution you want. Press Menu/Set. 5 Press Stop/Exit. Standard Fine S. Fine Photo Suitable for most typed originals. Good for small print and transmits a little slower than Standard resolution. Good for small
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    If you are sending a fax manually and the line is busy, press Redial/Pause, and then five minutes. Color fax transmission Your machine can send a color fax to machines that support this feature. However, color faxes cannot be stored in the memory, so Delayed fax and Polling Transmit features
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    uses Dual Access. However, to send a color fax, the machine will send the original in real time (even if Real Time TX is Off). The number of pages you can scan into the memory will vary depending on the data that is printed on them. If you get a Out of Memory message while
  • Brother International MFC 3220C | Users Manual - English - Page 90
    . Press Black Start or Color Start. In Real Time Transmission, the redial feature doesn't work. If you are sending a color Fax, the machine will send it in real time (even if Real Time TX is set to Off). Checking job status Check which jobs are still waiting in
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    you are scanning it into memory by pressing Stop/Exit. You can also cancel a job while the machine is dialing or sending the original by pressing Stop/Exit. Canceling a scheduled job You can cancel a fax job that is stored and waiting in memory. 1 Press Menu/Set, 2, 6. 6.Remaining Jobs Any jobs
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    numbers and manually dialed numbers in the same broadcast, you must press Menu/Set between each of the numbers. Use Search/Speed Dial to help you choose the numbers easily. (See Setting up Groups for Broadcasting on page 7-5.) After the broadcast is finished, a Broadcast Report will be printed to
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    or name of the other party, press Menu/Set. 7 Enter another fax number. (Example: Manual dialing using the dial pad.) 8 Press Black Start. Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the phone line, we recommend that you turn on the Overseas
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    faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 4. Press Menu/Set to accept it, or enter another time for the faxes to be sent. 1 If it is not illuminated in green, press (Fax the fax to 3.Delayed Fax fax number. Press Black Start.
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    Setting up Polled Transmit (Not available for color faxes) Polled Transmit is when you set up your machine to wait with a paper original so another fax machine can call and retrieve it. 1 If it is not illuminated in green, press (Fax). 2 Load your original. (See Load originals on page 2-1.) 3
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    Transmission (Not available for color faxes) Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as
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    electrical power, the quick-dial numbers that are in the memory will not be lost. Storing One-Touch Dial numbers Your machine has 5 One-Touch keys where you can store 10 fax or phone numbers for automatic dialing. To access numbers 6 to 10, hold down Shift as you press the One-Touch
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    4 Use the dial pad to enter the name (up to 15 characters). Press Menu/Set. (You can use the chart on page 4-3 to help you enter letters.) -OR- Press Menu/Set to store the number without a name. 5 Go to Step 2 to store another One-Touch number. -OR- Press Stop/
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    two-digit number, and Black Start or Color Start). The machine can store 40 Speed-Dial numbers. 1 Press Menu/Set 05.) Press Menu/Set. 3 Enter the phone or fax number (up to 20 digits). Press Menu/Set. (You can use the chart on page 4-3 to help you enter letters.) -OR- Press Menu/Set to store
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    Changing One-Touch and Speed-Dial numbers If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to do one of the following: 1 Press 1 to change the stored number. 1.Change
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    key or a Speed-Dial location, allow you to send the same fax message to many fax numbers by pressing only a One-Touch key and Black Start or Search the two-digit location and Black Start. First, you'll need to store each fax number as a One-Touch or Speed-Dial number. Then, you can combine them
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    the Group. Press Menu/Set. (For example, NEW CLIENTS) 7 Press Stop/Exit. You can print a list of all One-Touch and Speed-Dial numbers. (See Printing reports (FAX-1820C only) on page 9-3 or Printing reports (MFC-3220C only) on page 9-4.) Group numbers will be marked in the GROUP column. 7 - 6 QUICK
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    them up on separate keys in any combination. You can even include manual dialing using the dial pad. The combined number will be dialed in dial '555-7000'. To temporarily change a number, you can substitute part of the number with manual dialing using the dial pad. For example, to change the number
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    Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals. 1 If you have the FAX-1820C, lift the handset. -OR- If you have the MFC-3220C, lift the handset of the external phone. 2 Press #. Any
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    Telephone (voice) operation (FAX-1820C only) You can use the machine to make voice telephone calls by dialing manually or by using Search, One-Touch Dial or Speed-Dial memory. You can use the handset to make and receive calls. When you dial an
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    set to On automatically. If you bring the Paging or Fax Forwarding feature back to Off, Fax Storage stays on. Programming a Fax Forwarding number When Fax Forwarding is set to On, your machine stores the received fax in the memory. Then it dials the fax number you've programmed and forwards the
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    /Set. Do not include the area code if it is the same as that of your machine. For example, press 1 8 0 0 5 5 5 1 2 1 2 # #. 4 If your pager needs a PIN, enter the PIN, press #, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press 1 2 3 4 5 # Redial/Pause
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    . (See Remote commands on page 8-6.) If there is paper in your machine, a back-up copy of each fax will be printed. The LCD will show when you have a fax stored in memory. 1 Press Menu/Set, 2, 5, 2. 2.Fax Storage The LCD will ask you to choose a fax setting. 2 Press or to select On (or Off
  • Brother International MFC 3220C | Users Manual - English - Page 109
    you access the Remote Retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have ' cannot be changed.) Do not use the same digits that appear in your Fax Receive Code( 51) or Telephone Answer Code (# 51). (See Operation from extension
  • Brother International MFC 3220C | Users Manual - English - Page 110
    Remote Access Code 1 Dial your fax number from a telephone or another fax machine using touch tone. 2 When your machine answers, immediately enter your Remote Access Code (3 digits followed by ). 3 The machine signals if it has received fax messages: 1 long beep - Fax messages No beeps - No messages
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    retrieved or erased all your messages). 96 Retrieve a fax 2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax message(s). (See page 8-7.) 3 Erase faxes from the memory If you hear one long beep, you can erase fax messages from the memory. 97 Check the receiving
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    . 5 Hang up after you hear your machine beep. Your machine will call the other machine, which will then print your fax messages. Changing your Fax Forwarding number You can change the default setting of your fax forwarding number from another telephone or fax machine using Touch Tone. 1 Dial your
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    9 Printing reports Machine settings and activity You need to set up the Transmission Verification +Image will print a section of the fax's first page on the report to help you remember. When the Verification Report is turned OFF, the Report will only print it there is a transmission error, and in
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    has passed, the machine will print the Journal early and then erase all jobs from memory. If you want an extra report before it is due to print, you can print it without erasing the jobs from memory. If you select Every 50 Faxes, the machine will print the Journal when the machine has stored 50
  • Brother International MFC 3220C | Users Manual - English - Page 115
    only) Five reports are available: 1.Help List 2.Quick-Dial 3.Fax Journal 4.Transmission 5.User Settings Prints the Help List so you can see at-a-glance how to quickly program your machine. Lists names and numbers stored in the One-Touch and Speed-Dial memory, in numerical order. Lists information
  • Brother International MFC 3220C | Users Manual - English - Page 116
    Printing reports (MFC-3220C only) Five reports are available: 1.Help List 2.Quick-Dial 3.Fax Journal 4.Transmission 5.User Settings Prints the Help List so you can see at-a-glance how to quickly program your machine. Lists names and numbers stored in the One-Touch and Speed-Dial memory, in
  • Brother International MFC 3220C | Users Manual - English - Page 117
    not, press (Copy) to enter Copy mode. The default setting is Fax. You can change the number of seconds or minutes that the machine stays in Copy mode. (See Setting the Mode Timer (MFC-3220C only) on page 4-5 or Setting the Mode Timer (FAX-1820C only) on page 4-5.) The LCD shows the default copy
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    memory becomes full while you are making copies, the LCD message will guide you through the next step. Out of Memory If the Out of memory, you can turn off Fax Storage. (See Setting Fax Storage on page 8-3.) -OR- Print the faxes that are in the memory. (See Printing a fax from the memory on page
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    you have set the Mode Timer for copy and Scan (Only for MFC Models) modes to 0 or 30 seconds, the machine returns to the default settings after the number of seconds that has been set for mode timer. (See Setting the Mode Timer (MFC-3220C only) on page 4-5.) Temporary Copy keys MAKING COPIES 10 - 3
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    . Press Quality and or Normal Fast Best Recommended mode for ordinary printouts. Good copy quality with adequate copy speed. Fast copy speed and lowest ink consumption. Use FAST to save time (original to be proof-read, large originals or many copies). Use this mode to copy precise images such
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    Options Use the Options key to set the following copy settings only for the next copy. Press Copy Options Menu Selections select Enlarge/Reduce Paper Type Paper Size Brightness Contrast Stack/Sort Page Layout No. of Copies Options Factory Setting Page select 50%/ 78%:LGL→LTR/ 93% A4→LTR/100
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    Enlarge/Reduce You can select the following enlargement or reduction ratios. Custom allows you to enter a ratio from 25% to 400%. Press Options 100% 104%:EXE→LTR 186%:4" × 6"→LTR 200% Custom(25-400%) and or to select Enlarge/Reduce 93%:A4→LTR 78%:LGL→LTR 50% 1 Press (Copy) to illuminate
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    Menu/Set. The print quality of black ink depends on the type of glossy paper you are using. Black ink is used when you select Glossy:4-Color. If the glossy paper you are using repels the black ink, select Glossy:3-Color, which simulates black ink by combining the three ink colors. 7 Press Color
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    You can copy only on Letter, Legal, and Photo Card (4"(W)X6"(H)) paper. 1 Press (Copy) to illuminate it in green. 2 Load your up to 99). 4 Press Options and or to select Paper Size. Press Menu/Set. 5 Press or to select the size of paper you are using (Letter, Legal or 4"(W)×6"(H) ). Press
  • Brother International MFC 3220C | Users Manual - English - Page 125
    Contrast You can adjust the copy contrast to help an image look sharper and more vivid. 1 Press (Copy) to illuminate it in green. 2 Load your original. (See Load originals on page 2-1.) 3 Use the dial
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    copying either two or four pages on one page. If you want to print a poster, use the scanner glass. Please make sure paper size is set to Letter or Legal. 1 Press (Copy) to illuminate it in green. 2 Load your original. (See Load originals on page 2-1.) 3 Use the dial
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    1 (P) (P) 4 in 1 (L) (L) If 2 in 1 or 4 in 1 copies are in color, you must use letter or A4 paper. For the other Special Copies, you must use letter, legal or A4 paper. If you selected Glossy in the Paper Type setting, 2 in 1 and 4 in 1 copies are not available. 2 in 1 or 4 in 1 copies in color are
  • Brother International MFC 3220C | Users Manual - English - Page 128
    a lighter copy. -OR- Press to make a darker copy. Press Menu/Set. 3 Press Stop/Exit. 2.Brightness Contrast You can change the contrast to help an image look sharper and more vivid. 1 Press Menu/Set, 3, 3. 2 Press to increase the contrast. 3.Contrast -OR- Press to decrease the contrast
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    Color Adjustment 1 Press Menu/Set, 3, 4. 2 Press or to select Red, Green or Blue. 4.Color Adjust Press Menu/Set. 3 Press to increase the color saturation. -OR- Press to decrease the color saturation. Press Menu/Set. 4 Return to Step 2 to select the next color. -OR- Press Stop/Exit.
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    either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of Selective Service or draft papers ■ Passports ■ United States/Canadian Postage Stamps (canceled or uncanceled) ■ Food Stamps ■ Immigration Papers ■
  • Brother International MFC 3220C | Users Manual - English - Page 131
    hours, such as early morning or late evening. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices
  • Brother International MFC 3220C | Users Manual - English - Page 132
    service. If trouble is experienced with this equipment, for repair or warranty information, please contact Brother Customer Service. (See Brother If you are not able to solve a problem with your machine, call Brother Customer Service. (See Brother numbers on page i.) WARNING For protection against
  • Brother International MFC 3220C | Users Manual - English - Page 133
    Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the products Product Name: FAX-1820C and MFC-3220C comply with Part installed and used in accordance with the instructions, may cause harmful interference to radio
  • Brother International MFC 3220C | Users Manual - English - Page 134
    of the International ENERGY STAR® Program is to promote the development and popularization of energy-efficient office equipment. As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. 11 - 4 IMPORTANT INFORMATION
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    them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from available, call your dealer or local power company. Use only the power cord supplied with this machine. 9 This product is equipped with a 3-wire grounded plug, a plug having a third (grounded
  • Brother International MFC 3220C | Users Manual - English - Page 136
    not place anything in the path of received faxes. 13 Wait until pages have exited the machine before picking them up. 14 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric
  • Brother International MFC 3220C | Users Manual - English - Page 137
    Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © Copyright 2003 Brother Industries, Ltd. All rights reserved. Windows software title is mentioned in this manual has a Software
  • Brother International MFC 3220C | Users Manual - English - Page 138
    . You can correct most problems by yourself. If you need additional help, call the Brother fax back system (USA only). In USA only: 1-800-521-2846 ERROR MESSAGES ERROR MESSAGE CAUSE Check Cartridge An ink cartridge is not properly installed. Check Original Check Paper Size The original was
  • Brother International MFC 3220C | Users Manual - English - Page 139
    The print heads are too cold. Allow the machine to warm up. Machine Error The machine has a mechanical problem. XX Call Brother Customer Service. In USA: 1-800-284-4329 In Canada: 1-877-BROTHER In Montreal: (514) 685-6464 Near Empty One or more of the ink cartridges are running out of ink. If
  • Brother International MFC 3220C | Users Manual - English - Page 140
    ERROR MESSAGES ERROR MESSAGE CAUSE Out of Memory (May occur when the machine is used as a printer) You can't store data in the memory. Paper Jam The paper is jammed in the machine. ACTION (Fax sending or copy operation in process) Press Stop/Exit and wait until the other operations in
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    . Original is jammed inside the back of the control panel. 1 Remove any paper from the ADF that is not jammed. 2 Open the control panel cover. 3 Pull the jammed original out toward the back of the machine. Control Panel Cover 4 Close the control panel cover. TROUBLESHOOTING AND ROUTINE MAINTENANCE
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    jam or paper jam Remove the jammed paper depending on where it is jammed in the machine. Paper is jammed inside the front of the machine. 1 Pull the paper toward you. Paper is jammed in the paper tray 1 Remove any paper from the paper tray that is not jammed. Paper Tray 12 - 5 TROUBLESHOOTING
  • Brother International MFC 3220C | Users Manual - English - Page 143
    2 Pull up the jammed paper to remove it. If it is difficult to pull the jammed paper, try to pull it while holding down the Paper Release Lever. Paper Release Lever Paper is jammed inside the paper tray 1 Pull the paper tray out of the machine. Paper Tray TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 -
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    toward you, and then lift the top cover toward the back. 2 Remove the jammed paper. If the jammed paper is under the Print Head, unplug the machine, and then you can move the Print Head to remove the paper. 3 Close top cover and the control panel cover. 12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE
  • Brother International MFC 3220C | Users Manual - English - Page 145
    the sending machine. Try receiving from another fax machine. If the problem continues, call Brother Customer Service at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or (514) 685-6464 (in Montreal). Received color fax prints only in black and white. Replace the color ink cartridges that are
  • Brother International MFC 3220C | Users Manual - English - Page 146
    clean the print heads five times and the print has not improved, call Brother Customer Service at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or (514) 685-6464 (in Montreal). Scanning Difficulties (MFC-3220C only) TWAIN errors appear while scanning. Make sure the Brother TWAIN driver is
  • Brother International MFC 3220C | Users Manual - English - Page 147
    SUGGESTIONS Software Difficulties (MFC-3220C only) Cannot perform '2 in 1 or 4 in 1' Check that the paper size setting in the application and in the printer printing. driver are the same. Cannot print when using Paint Try setting the Display setting to '256 colors.' Brush. Cannot print when
  • Brother International MFC 3220C | Users Manual - English - Page 148
    Menu/Set. The machine will clean the print head. When cleaning is finished, the machine will go back standby mode automatically. If you clean the print head at least five times and the print has not improved, call Brother your dealer for service. Print Quality Check If the print quality is not
  • Brother International MFC 3220C | Users Manual - English - Page 149
    the colors. Start Cleaning? 1.Yes 2.No 7 After cleaning is finished, press Black Start or Color Start. The machine will start printing the Print Quality Check Sheet again and then return to STEP A. 8 If STEP A is OK, press 1 to proceed to STEP B. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 12
  • Brother International MFC 3220C | Users Manual - English - Page 150
    and 2 (in Print Quality Check) to print another sample Print Quality Check Sheet and then check it. 13 Press Stop/Exit. When an ink head nozzle is clogged the printed sample looks like this. After the ink head nozzle is cleaned, the horizontal lines are gone. 12 - 13 TROUBLESHOOTING AND ROUTINE
  • Brother International MFC 3220C | Users Manual - English - Page 151
    it by printing another Print Quality Check Sheet. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call Brother Customer Service. Caution Do NOT touch the print head. Touching the print heads may cause
  • Brother International MFC 3220C | Users Manual - English - Page 152
    properly, you could void your warranty. Caution Do NOT unplug the machine after a print job until you hear the final click. 1 First, remove all the ink cartridges and attach the white shipping cover. (See Replacing the ink cartridges on page 12-20.) After attaching the white shipping cover, press
  • Brother International MFC 3220C | Users Manual - English - Page 153
    Protective Yellow Bar 6 Remove the paper tray and output paper support, ADF Document Output support and ADF Document support. If your machine is a fax model, remove the handset and handset curled cord. If you are packing the machine for the Brother Exchange Service, keep these items and return only
  • Brother International MFC 3220C | Users Manual - English - Page 154
    not pack the used ink cartridges in the carton. If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your "Exchange" machine. 9 Close the carton. 12 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE
  • Brother International MFC 3220C | Users Manual - English - Page 155
    Routine maintenance Cleaning the scanner Unplug the machine, and then open the control panel cover. Clean the flat white pressure bar and the glass strip below the bar with isopropyl alcohol on a lint-free cloth. White Bar Glass Strip TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 18
  • Brother International MFC 3220C | Users Manual - English - Page 156
    to touch the paper feed star wheels, flat cable and encode film. ■ When you want to clean your machine printer platen, wipe it with a lint free cloth that is dry. Paper Feed Star Wheel Do NOT Touch! Encode Film Do NOT Touch! Flat Cable Do NOT Touch! Clean Here 12 - 19 TROUBLESHOOTING AND ROUTINE
  • Brother International MFC 3220C | Users Manual - English - Page 157
    lift the top cover. 4 Push the appropriate colored ink cartridge covers and remove the used ink cartridge. PUSH PUSH PUSH PUSH Ink Cartridge Covers 5 Open the new ink cartridge bag for the color shown on the LCD, and then take out the ink cartridge. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 20
  • Brother International MFC 3220C | Users Manual - English - Page 158
    tape gently. 7 Each color has its own correct position. Insert each new ink cartridge into the carriage. 8 After installing the ink cartridges, close the top cover and control panel cover. Your machine prepares for a "head cleaning" and goes online. The LCD prompts you to verify that you removed
  • Brother International MFC 3220C | Users Manual - English - Page 159
    Brother Branded Supplies. If the Ink Empty message is on the display after you have installed ink cartridges, check that the ink cartridges are installed properly. If you still cannot solve a problem with your machine, call Brother Customer Service. (See Brother numbers on page i.) TROUBLESHOOTING
  • Brother International MFC 3220C | Users Manual - English - Page 160
    Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission (MFC-3220C only) Sending a fax without picking up the handset of an external phone. Automatic fax transmission (FAX-1820C only) Sending a fax without picking up the handset of the machine or pressing Hook. Automatic Redial
  • Brother International MFC 3220C | Users Manual - English - Page 161
    phone line. The Brother machine uses the new number to simulate a dedicated fax line. Dual Access Your machine can scan outgoing faxes or scheduled jobs into memory at the same time it is sending a fax or receiving or printing an incoming fax. Easy Receive Enables your machine to respond to CNG
  • Brother International MFC 3220C | Users Manual - English - Page 162
    printed Fax Journal Reports. You can print the Fax Journal on demand without interrupting the cycle. LCD (liquid crystal display) The display screen on the machine that shows interactive messages during On-Screen Programming and shows the date and time when the machine is idle. Manual fax (MFC-3220C
  • Brother International MFC 3220C | Users Manual - English - Page 163
    on each key if you press Shift and the One-Touch Key together. Out of Paper Reception Receives faxes into the machine's memory when the machine is out of paper. Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines. Paging Feature enables your
  • Brother International MFC 3220C | Users Manual - English - Page 164
    process of sending an electronic image of a paper original into your computer. Search An electronic faxes over the phone lines from your machine to the receiving fax machine. Transmission Verification Report A listing of each transmission, that shows its date, time and number. User Settings A printed
  • Brother International MFC 3220C | Users Manual - English - Page 165
    : 68°F - 86°F(20°C - 30°C) Humidity: 50% - 70% Paper: 20 lb Letter size 100 Sheets (20 lb) Ink Jet Piezo with 75 × 4 nozzles 16 characters × 1 line 120V AC 50/60Hz (MFC-3220C) Minimum: 4W or less Standby: 9W or less (25°C) Peak: Under 32 watts (FAX-1820C) Minimum: 5W or less Standby: 13W or
  • Brother International MFC 3220C | Users Manual - English - Page 166
    inch 19.7 inch 17.1 inch Weight Noise Temperature Humidity (MFC-3220C) (FAX-1820C) 13.6 inch 14.4 inch 23 inch 8.3 inch MFC-3220C: 14.3 lb FAX-1820C: 15.4 lb Operating: 48 dB A or less Standby: 35 dB A or less Operating: 50°F - 95°F Best Print Quality: 68°F - 91°F Operating: 20 to 80
  • Brother International MFC 3220C | Users Manual - English - Page 167
    to 50 sheets of Letter plain paper (Face up print delivery to the output paper support) For inkjet (coated paper) and transparency, we recommend removing printed pages from the output paper support immediately after they exit the machine to avoid smudging. Legal paper cannot be stacked on the output
  • Brother International MFC 3220C | Users Manual - English - Page 168
    170*2 pages (MFC-3220C) Up to 480*1/400*2 pages (FAX-1820C) Up to 200*1/170*2 pages (MFC-3220C) Up to 480*1/400*2 pages (FAX-1820C) *1 "Pages" refers to the "Brother Standard Chart No. 1" (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject
  • Brother International MFC 3220C | Users Manual - English - Page 169
    Scanner (MFC-3220C only) Color/Monochrome TWAIN Compliant WIA Compliant Resolution Scanning Speed Original Size Scanning Width Gray Scale Color/Monochrome Yes (Windows® 98/98SE/Me/2000 Professional) Mac OS® 8.6-9.2/Mac OS® X 10.2.1 or greater Yes (Windows® XP) Up to 2,400 × 2,400 dpi (interpolated
  • Brother International MFC 3220C | Users Manual - English - Page 170
    you can download the Brother Printer Driver and PC Fax Driver from the Brother Solutions Center. Visit us at: http://solutions.brother.com Printer Driver Resolution Print Speed Printing Width Disk-Based Fonts Windows® 98/98SE/Me/2000 Professional and XP driver supporting Brother Native Compression
  • Brother International MFC 3220C | Users Manual - English - Page 171
    solutions.brother.com/ *1 Application Software is different for Windows® and Macintosh® *2 Scanning is supported in 10.2.1 or greater. *3 Maximum 1200 x 1200 dpi scanning with Windows® XP. (Resolution up to 2400 x 2400 dpi can be selected using the Brother Scanner Utility.) (MFC-3220C) *4 Dedicated
  • Brother International MFC 3220C | Users Manual - English - Page 172
    Consumable items Ink Service Life of Ink Cartridge Black and 3 individual color ink cartridges separate from the print heads. Approximately 500 page/Black cartridge at 5% coverage Approximately 400 page/Color cartridge at 5% coverage with 600 x 150 dpi resolution (Fast). These numbers are based on
  • Brother International MFC 3220C | Users Manual - English - Page 173
    Questions (FAQs i product support i test sheet, sending 1-2 Warranties iii, iv, vi C Caller ID 5-14 print list 5-15 view list 5-14 Canceling Fax Forwarding 8-6 fax jobs in memory ......... 6-11 jobs awaiting redial .........6-12 Paging 8-6 Cleaning print head 12-11 printer platen 12-19
  • Brother International MFC 3220C | Users Manual - English - Page 174
    ring pattern ......... 5-12 turning off 5-13 Document jam 12-4 size and resolution 2-1 Dual Access 6-10 E Easy Receive 5-5 ECM (Error Correction Mode) 1-9 Envelopes 2-4, 2-6 Error messages on LCD .... 12-1 Check Paper 12-1 Comm.Error 12-1 Ink Empty 12-2 Not Registered 6-2 Out of Memory
  • Brother International MFC 3220C | Users Manual - English - Page 175
    keys 3-2 LCD instructions 3-1 Help List 9-4 Hold 7-9 I ink cartridges checking ink volume ..... 12-14 replacing 12-20 Ink Dot Counter 12-20 J Jacks convert to RJ11 jack triplex adapter 1-13 EXT external telephone .......1-10 TAD (answering machine 1-10 Jams original 12-4 paper 12-5 L LCD
  • Brother International MFC 3220C | Users Manual - English - Page 176
    1-13 two-line phone system .... 1-13 Polling 5-9 Power failure 3-1 Print area 2-6 difficulties 12-8 drivers S-6 fax from memory 5-6 improving quality .......... 12-11 jam 12-5 paper jam 12-5 report 9-3 resolution S-6 specifications S-6 Q Quality key (copying) ........ 10-3 R Receive
  • Brother International MFC 3220C | Users Manual - English - Page 177
    Troubleshooting 12-1 checking ink volume ..... 12-14 error messages on LCD 12-1 if you are having difficulty incoming calls 12-9 phone line difficulties .... 12-9 printer difficulties ......... 12-9 printing or receiving faxes 12-8 sending faxes 12-9 original jam 12-4 paper jam 12-5 print
  • Brother International MFC 3220C | Users Manual - English - Page 178
    the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer. Keeping it handy will help you derive the full benefit of your machine's Paging, Fax Forwarding and Remote Retrieval
  • Brother International MFC 3220C | Users Manual - English - Page 179
    Number, press 4. Enter the new fax number where you want your fax messages forwarded followed by . Turn Fax Storage On, press 6. Turn Fax Storage Off, press 7. RETRIEVE A FAX Press 9 6 then to Retrieve all faxes, press 2, then enter the number of remote fax machine followed by . After the beep
  • Brother International MFC 3220C | Users Manual - English - Page 180
    EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface
  • Brother International MFC 3220C | Users Manual - English - Page 181
    Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and CANADA only. We cannot recommend using them overseas because it may violate the Telecommunications Regulations
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USER’S GUIDE
®
MFC-
3220C
FAX
-
1820C