Brother International MFC-8710DW Basic User's Guide - English
Brother International MFC-8710DW Manual
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- Brother International MFC-8710DW | Basic User's Guide - English - Page 1
Basic User's Guide MFC-8510DN MFC-8710DW MFC-8910DW Not all models are available in all countries. Version 0 USA/CAN - Brother International MFC-8710DW | Basic User's Guide - English - Page 2
Service Please complete the following information for future reference: Model Number: MFC-8510DN / MFC-8710DW / MFC-8910DW (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your sales - Brother International MFC-8710DW | Basic User's Guide - English - Page 3
one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product. http://solutions.brother.com/ Note You can check here for Brother driver updates - Brother International MFC-8710DW | Basic User's Guide - English - Page 4
In USA: In Canada: 1-877-552-MALL (1-877-552-6255) 1-800-947-1445 (fax) http://www.brothermall.com/ 1-877-BROTHER http://www.brother.ca/ Description Toner Cartridge Drum Unit Telephone Line Cord Basic User's Guide Quick Setup Guide Paper Tray 2 (MFC-8710DW and MFC-8910DW option) Item TN - Brother International MFC-8710DW | Basic User's Guide - English - Page 5
, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not - Brother International MFC-8710DW | Basic User's Guide - English - Page 6
. See troubleshooting tips. Learn more advanced operations: Fax, Copy, security features, printing reports and performing routine maintenance. Follow these instructions for Printing, Scanning, Network Scanning, Remote Setup, PC-Fax, and using the Brother ControlCenter utility. This Guide provides - Brother International MFC-8710DW | Basic User's Guide - English - Page 7
Guide, Software User's Guide and Network User's Guide 2 Viewing Documentation 2 How to access Guides for Advanced Features 4 Accessing Brother Support (Windows 4 Accessing Brother Support (Macintosh 5 Control panel overview 6 Data LED indications 8 2 Loading paper 9 Loading paper and print - Brother International MFC-8710DW | Basic User's Guide - English - Page 8
dial ...44 Manual dialing 44 One Touch dialing 44 Speed dialing 44 Search ...45 LDAP search (MFC-8910DW 45 Fax redial ...45 Storing numbers 46 One Touch and Speed Dial Storage Options 47 Storing a pause 48 Storing One Touch Dial numbers 48 Storing Speed Dial numbers 50 Changing or Deleting - Brother International MFC-8710DW | Basic User's Guide - English - Page 9
a PDF file using ControlCenter4 (Windows 60 Changing the SCAN key settings 63 Before scanning 63 SCAN key settings 63 Scanning using the SCAN key 65 A Routine maintenance 66 Replacing the consumable items 66 Replacing the toner cartridge 68 Cleaning the corona wire 74 Replacing the drum - Brother International MFC-8710DW | Basic User's Guide - English - Page 10
the menu mode 125 Menu table ...126 Entering text...170 D Specifications 172 General ...172 Document Size 174 Print media...175 Fax ...176 Copy ...177 Scanner ...178 Printer ...179 Interfaces ...180 Direct Print feature 181 Computer requirements 182 Consumable items 184 Network (LAN 185 - Brother International MFC-8710DW | Basic User's Guide - English - Page 11
Polling overview 6 Printing reports Fax reports Reports 7 Making copies Copy settings Duplex (2-sided) copying A Routine maintenance Cleaning and checking the machine Replacing periodic maintenance parts Packing and shipping the machine B Options Options Optional paper tray (LT-5400) Memory - Brother International MFC-8710DW | Basic User's Guide - English - Page 12
x - Brother International MFC-8710DW | Basic User's Guide - English - Page 13
buying a Brother icons warn you not to touch machine parts that are hot. Fire hazard icons alert works with other features. Bold 1 Bold style identifies keys on the machine's control instructions marked on the product. Note Most of the illustrations in this User's Guide show the MFC-8910DW. 1 - Brother International MFC-8710DW | Basic User's Guide - English - Page 14
to use the advanced features for Fax, Copy, Printer, Scanner, PC-Fax and Network. When you are ready to learn detailed information about these operations, read the Advanced User's Guide, Software User's Guide and Network User's Guide that are on the Installer CD-ROM. Viewing Documentation 1 Viewing - Brother International MFC-8710DW | Basic User's Guide - English - Page 15
from http://nj.newsoft.com.tw/download/brother/ PM9SEInstaller_BR_multilang.dmg The complete Presto! PageManager User's Guide can be viewed from the Help selection in the Presto! PageManager application. General information How to find Network setup instructions Your machine can be connected to - Brother International MFC-8710DW | Basic User's Guide - English - Page 16
Center at: http://solutions.brother.com/ Click Manuals on your model's page to download the documentation. Wi-Fi Direct™ Guide 1 (MFC-8710DW and MFC-8910DW) This Guide provides details on how to configure and use your Brother machine for wireless printing directly from a mobile device supporting - Brother International MFC-8710DW | Basic User's Guide - English - Page 17
can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installer CD-ROM. Double-click the Brother Support icon. The following screen will appear: To download and install Presto! PageManager, click Presto! PageManager. To register your machine from - Brother International MFC-8710DW | Basic User's Guide - English - Page 18
manually. 12 11 10 3 Error LED Blinks in orange when the LCD displays an error or an important status message. 4 Duplex You can choose Duplex to copy or print on both sides of the paper. (MFC-8910DW) Also, this key enables automatic 2-sided (Duplex) fax sending when the machine is in FAX mode - Brother International MFC-8710DW | Basic User's Guide - English - Page 19
the machine in FAX mode. SCAN Puts the machine in SCAN mode. COPY Puts the machine in COPY mode. 11 Data LED The LED will flash depending on the machine status. 12 Secure Print You can print data saved in the memory when you enter your four-digit password. (See Software User's Guide.) When using - Brother International MFC-8710DW | Basic User's Guide - English - Page 20
emitting diode) will flash depending on the machine's status. LED Green (blinking) Green Machine Status Ready Mode Receiving Data Description The machine is ready to print, in Sleep mode, there is no print data, or the power switch is off. The machine is either receiving data from the computer - Brother International MFC-8710DW | Basic User's Guide - English - Page 21
selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons. 1 The optional lower tray is available for MFC-8710DW and MFC-8910DW. Loading paper in the - Brother International MFC-8710DW | Basic User's Guide - English - Page 22
Chapter 2 Note d Put paper in the tray and make sure: The paper is below the maximum paper mark ( ) (1). Overfilling the paper tray will cause paper jams. The side to be printed on must be face down. The paper guides touch the sides of the paper so it will feed correctly. 1 1 For - Brother International MFC-8710DW | Basic User's Guide - English - Page 23
f Lift up the support flap (1) to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine. Loading paper Loading paper in the multi-purpose tray (MP tray) 2 You can load up to 3 envelopes or special print media in the MP tray or up to 50 - Brother International MFC-8710DW | Basic User's Guide - English - Page 24
comes out of the machine. 21 c Put paper in the MP tray and make sure: The paper stays under the maximum paper mark (1). The side to be printed on must be face up with the leading edge (top of the paper) in first. The paper guides touch the sides of the paper so it will feed correctly. 1 12 - Brother International MFC-8710DW | Basic User's Guide - English - Page 25
Loading paper Printing on thick paper, labels and envelopes from the MP tray 2 b Open the MP tray and lower it gently. Before loading, press the corners and sides of the envelopes to make them as flat as possible. 2 a Open the back cover (face-up output tray). c Pull out the MP tray support (1) - Brother International MFC-8710DW | Basic User's Guide - English - Page 26
be face up. 1 e Send the print data to the machine. Note • Remove each printed envelope immediately to prevent a paper jam. • If your thick paper curls during printing, put only one sheet at a time in the MP tray and open the back cover (face-up output tray) to let the printed pages exit to the face - Brother International MFC-8710DW | Basic User's Guide - English - Page 27
paper that cannot be printed on are 2 0.16 in. (4.2 mm). 1 Usage Document Size Top (1) Bottom (3) Left (2) Right (4) Fax 0.16 in. (4 mm) Scan Letter 0.12 in. (3 mm) 0.12 in. (3 mm) A4 0.12 in. (3 mm) 0.12 in. (3 mm) Legal 0.12 in. (3 mm) 0.12 in. (3 mm) Print Letter 0.16 in. (4.2 - Brother International MFC-8710DW | Basic User's Guide - English - Page 28
or Label 2. Press OK. c Press Stop/Exit. 1 Tray#2 appears only if the optional lower tray is installed on the MFC-8710DW or MFC-8910DW. 2 The Label type option appears only if you chose the MP tray in step a. Paper Size 2 Note You can use four sizes of paper for printing faxes: Letter, A4, Legal or - Brother International MFC-8710DW | Basic User's Guide - English - Page 29
OK. c Press Stop/Exit. 1 Tray#2 Only and T2 appear only if the optional lower tray is installed on the MFC-8710DW or MFC-8910DW. Note • When loading the documents in the ADF and MP>T1>T2 or T1>T2>MP is selected, the machine looks for the tray with the most suitable paper and pulls paper from that - Brother International MFC-8710DW | Basic User's Guide - English - Page 30
Press a or b to choose Tray#1 Only, Tray#2 Only 1, MP Only, MP>T1>T2 1 or T1>T2 1>MP. Press OK. c Press Stop/Exit. 1 Tray#2 Only and T2 appear only if the optional lower tray is installed on the MFC-8710DW or MFC-8910DW. Tray Use in print mode 2 You can change the default tray the machine will use - Brother International MFC-8710DW | Basic User's Guide - English - Page 31
Labels Avery laser labels white #5160 Envelopes No specific brand recommended Type and size of paper 2 The machine feeds paper from the installed standard paper tray, multi-purpose tray or optional lower tray. The names for the paper trays in the printer driver and this Guide are as - Brother International MFC-8710DW | Basic User's Guide - English - Page 32
20 lb (80 g/m2) 1 Folio size is 8.5 in. × 13 in. 2 The optional lower tray is available for MFC-8710DW and MFC-8910DW. Recommended paper specifications 2 The following paper specifications are suitable for this machine. Basis weight Thickness Roughness Stiffness Grain direction Volume resistivity - Brother International MFC-8710DW | Basic User's Guide - English - Page 33
damaged, creased or folded • that exceeds the recommended weight specification in this guide • with tabs and staples • with letterheads using low printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service - Brother International MFC-8710DW | Basic User's Guide - English - Page 34
designed for laser printers will be suitable for your machine. However, some envelopes may have feed and printquality problems because of damage may not be covered under any Brother warranty or service agreement. Occasionally you may experience paper feed problems caused by the thickness, size and - Brother International MFC-8710DW | Basic User's Guide - English - Page 35
fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems paper weight specifications described in this User's Guide. Labels exceeding this specification may not feed or print - Brother International MFC-8710DW | Basic User's Guide - English - Page 36
ADF can hold up to 35 pages (for MFC-8510DN) or up to 50 pages (for MFC-8710DW and MFC-8910DW) and feeds each sheet individually. Use standard 20 lb (80 g/m2) paper and always fan the pages before putting them in the ADF. Document Sizes Supported 3 Length: Width: Weight: 5.8 to 14 in. (147.3 to - Brother International MFC-8710DW | Basic User's Guide - English - Page 37
d Adjust the paper guides (1) to fit the width of your document. 1 Loading You can use the scanner glass to fax, copy or scan pages of a book, one page at a time. Document Sizes Supported 3 Length: Width: Weight: (MFC-8710DW and MFC-8910DW) Up to 14 in. (355.6 mm) (MFC-8510DN) Up to 11.8 in. ( - Brother International MFC-8710DW | Basic User's Guide - English - Page 38
glass uu page 25.) Note To send faxes with multiple pages use the ADF. c Do one of the following: If you want to change fax resolution, press b and press d o r c to choose fax resolution. Press OK. To send the document, go to Step d. d (MFC-8910DW) Do one of the options below: If you want - Brother International MFC-8710DW | Basic User's Guide - English - Page 39
Stop/Exit. Sending a fax Fax settings 4 You can change fax settings. (See Advanced User's Guide: Sending a fax.) Duplex Scan (2-sided fax layout) (For MFC-8910DW) Contrast Fax Resolution Broadcast Real Time TX 4 Overseas Mode Delayed Fax Batch TX Coverpage (Setup - Brother International MFC-8710DW | Basic User's Guide - English - Page 40
sure you are in FAX mode . b Press Menu, 1, 9, 1. 19.Document Scan 1.Glass ScanSize a A4 b Letter Select ab or OK c Press a or b to choose A4 or Legal/Folio 1. Press OK. d Press Stop/Exit. 1 The Legal/Folio option is available for MFC-8710DW and MFC-8910DW. Canceling a fax in process 4 Press - Brother International MFC-8710DW | Basic User's Guide - English - Page 41
Off+Image, the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off. (See Advanced User's Guide: Real Time Transmission.) • If the transmission is successful, OK will appear next to RESULT on the Transmission Verification Report. If the transmission - Brother International MFC-8710DW | Basic User's Guide - English - Page 42
same line. Choose Fax/Tel as your receive mode. (See Fax/Tel uu page 32.) Important Note: You can not receive voice messages on either Voice Mail or an answering machine if you choose Fax/Tel mode. Do you expect to receive very few faxes? Choose Manual as your receive mode. You control the telephone - Brother International MFC-8710DW | Basic User's Guide - English - Page 43
Receiving a fax To set the receive mode follow the instructions below: a Press Menu, 0, 1. 01.Receive Mode a Fax Only Fax/Tel b External TAD Select ab or OK b Press a or b to choose Fax Only, Fax/Tel, External TAD or Manual. Press OK. Note If you cannot change the Receive Mode, make sure the - Brother International MFC-8710DW | Basic User's Guide - English - Page 44
to change the Ring Delay before using these modes. (See Ring Delay uu page 33.) Fax Only 5 Fax Only mode will automatically answer every call as a fax. Fax/Tel 5 Fax/Tel mode helps you automatically manage incoming calls, by recognizing whether they are fax or voice calls and handling them in one of - Brother International MFC-8710DW | Basic User's Guide - English - Page 45
Stop/Exit. Note If you choose 00, the machine will answer immediately and the line will not ring at all. Receiving a fax F/T Ring Time (Fax/Tel mode Remote Codes uu page 43.) a Make sure you are in FAX mode . b Press Menu, 2, 1, 2. 21.Setup Receive 2.F/T Ring Time a 20 Secs b 30 Secs Select ab - Brother International MFC-8710DW | Basic User's Guide - English - Page 46
send faxes from a computer on the same telephone line and the machine intercepts them, set Easy Receive to Off. a Make sure you are in FAX mode . b Press Menu, 2, 1, 3. 21.Setup Receive 3.Easy Receive a On b Off Select ab or OK c Press a or b to choose On (or Off). Press OK. d Press Stop/Exit - Brother International MFC-8710DW | Basic User's Guide - English - Page 47
transfers your faxes to your PC automatically. For PC-Fax Receive to work you must have the PC-FAX Receive software running on your PC. From the Windows® Start menu, select All Programs, Brother, MFC-XXXX, PC-Fax Receiving, and select Receive. (XXXX is your model name.) If you choose Backup Print On - Brother International MFC-8710DW | Basic User's Guide - English - Page 48
Chapter 6 Note • Before you can set up PC-Fax Receive you must install the MFL-Pro Suite software on your PC. Make sure your PC is connected and turned on. (See Software User's Guide: PC-FAX receiving.) • If your machine has an error and is unable to print faxes from memory, you can use this setting - Brother International MFC-8710DW | Basic User's Guide - English - Page 49
for receiving voice calls, and the second number rings with a different ring pattern and is used for receiving faxes. (See Distinctive Ring uu page 38.) OR Set your Brother machine's Receive Mode to "Manual". Manual Mode requires that you answer every incoming call if you want to be able to receive - Brother International MFC-8710DW | Basic User's Guide - English - Page 50
your line, so both Voice Mail and the machine can work together without any problems. If each one has a separate telephone number, neither will interfere with the other's operations. If you decide to get the Distinctive Ring service from the telephone company, you will need to follow the directions - Brother International MFC-8710DW | Basic User's Guide - English - Page 51
feature to On, your Distinctive Ring number will receive faxes automatically. The receive mode is automatically set to Manual and you cannot change it to another receive mode while Distinctive Ring is set to On. This ensures the Brother machine will only answer the Distinctive Ring number and not - Brother International MFC-8710DW | Basic User's Guide - English - Page 52
Off. Press OK. c Press Stop/Exit. Note If you do not want to receive faxes on your Distinctive Ring number, you can turn off Distinctive Ring. The machine will stay in Manual receive mode so you will need to set the Receive Mode again. (See Choose the correct Receive Mode uu page 30.) Connecting an - Brother International MFC-8710DW | Basic User's Guide - English - Page 53
by a switchboard operator we recommend that you set the Receive Mode to Manual. We cannot guarantee that your machine will operate correctly under all circumstances when connected to a PBX. Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX - Brother International MFC-8710DW | Basic User's Guide - English - Page 54
Telephone Answer Code #51. (See F/T Ring Time (Fax/Tel mode only) uu page 33.) Using an external telephone (Connected to the EXT. jack of Hook. If you answer a call and no one is on the line: 7 You should assume that you're receiving a manual fax. Press l51 and wait for the chirp or until - Brother International MFC-8710DW | Basic User's Guide - English - Page 55
Answer Code is #51. If you are always disconnected when accessing your External TAD, try changing the three-digit remote codes, for example ### and 999. a Make sure you are in FAX mode . b Press Menu, 2, 1, 4. 21.Setup Receive 4.Remote Codes a On b Off Select ab or OK c Press a or b to choose On - Brother International MFC-8710DW | Basic User's Guide - English - Page 56
the following ways. Manual dialing 8 Use the dial pad to enter all the digits of the telephone or fax number. Speed dialing 8 Press (Address Book) twice and enter the three digit Speed Dial number. (See Storing Speed Dial numbers uu page 50.) One Touch dialing 8 Press the One Touch key that stores - Brother International MFC-8710DW | Basic User's Guide - English - Page 57
numbers and E-mail addresses from your server. (See How to set up LDAP uu Network User's Guide) (The LDAP function is available as a download for MFC-8510DN and MFC-8710DW.) Fax redial 8 If you are sending a fax manually and the line is busy, press Hook and then Redial/Pause, wait for the other - Brother International MFC-8710DW | Basic User's Guide - English - Page 58
and Groups for Broadcasting faxes. You can also specify the default resolution for each One Touch and Speed Dial number. When you dial a quick dial number, the LCD shows the name, if you stored it, or the number. A scan profile can also be stored along with the fax number. If you lose electrical - Brother International MFC-8710DW | Basic User's Guide - English - Page 59
1 Registration Type selection is available for MFC-8910DW. The selection is also available for MFC-8510DN and MFC-8710DW if you download the IFAX and E-mail options from the Brother Solutions Center at: http://solutions.brother.com/. Note • PDF/A is a PDF file format intended for long-term - Brother International MFC-8710DW | Basic User's Guide - English - Page 60
with the number, do one of the following: To store the fax resolution, press a or b to choose Std, Fine, S.Fine or Photo. Press OK. Press OK if you don't want to change the default resolution. For MFC-8910DW (or if you downloaded IFAX and E-mail options): 8 If you installed the IFAX and E-mail - Brother International MFC-8710DW | Basic User's Guide - English - Page 61
one of the following: If you want to save a fax/scan resolution along with the number, go to the appropriate step as shown in the following table. If you do not want to change the default resolution, press OK. Dialing and storing numbers Option selected in step b Fax/Tel IFAX Email Color PDF - Brother International MFC-8710DW | Basic User's Guide - English - Page 62
300 Speed Dial numbers (001- 300). For MFC-8510DN and MFC-8710DW: 8 You can add the IFAX and E-mail options by downloading them from the Brother Solutions Center at: http://solutions.brother.com/. Then you can store IFAX and E-mail options on your machine by following the steps for MFC-8910DW. See - Brother International MFC-8710DW | Basic User's Guide - English - Page 63
with the number, do one of the following: To store the fax resolution, press a or b to choose Std, Fine, S.Fine or Photo. Press OK. Press OK if you don't want to change the default resolution. For MFC-8910DW (or if you downloaded IFAX and E-mail options): 8 If you installed the IFAX and E-mail - Brother International MFC-8710DW | Basic User's Guide - English - Page 64
Email Color PDF Email Color JPG Email Color XPS Email Gray PDF Email Gray JPG Email Gray XPS Email B&W PDF Email B&W TIFF Go to step f g h i j Note • When you do a broadcast and you have saved a scan profile along with the number or E-mail address, the scan profile of the One Touch, Speed Dial - Brother International MFC-8710DW | Basic User's Guide - English - Page 65
the number, name and Resolution by the following the instruction in the Note. When you are finished editing, press OK. 8 (For more details, see Storing One Touch Dial numbers uu page 48, steps b - d.) Edit the Registration Type - Brother International MFC-8710DW | Basic User's Guide - English - Page 66
pad to enter the number of copies you want. Note The default setting is FAX mode. You can change the amount of time that the machine stays in COPY mode after the last copy operation. (See Advanced User's Guide: Mode Timer.) b Do one of the following to load your document: Place the document face - Brother International MFC-8710DW | Basic User's Guide - English - Page 67
PictBridge mode to mass storage mode. Creating a PRN file for direct printing 10 Note The screens in this section may vary depending on your application and operating system. a From the menu bar of an application, click File, then Print. b Choose Brother MFC-XXXX Printer (1) and check the Print to - Brother International MFC-8710DW | Basic User's Guide - English - Page 68
. • If an error occurs, the USB memory menu will not appear on the LCD. • When the machine is in the Deep Sleep mode, the LCD does not show any information even if you connect a USB Flash memory drive or digital camera to the USB direct interface. Press Stop/Exit on the control panel to wake - Brother International MFC-8710DW | Basic User's Guide - English - Page 69
do not need to change the current default settings, go to step e. Print File Set aPaper Size Media Type bMultiple Page Select ab or OK Note • You can choose the following settings: Paper Size Media Type Multiple Page Orientation Duplex Collate Tray Use Print Quality PDF Option • Depending on the - Brother International MFC-8710DW | Basic User's Guide - English - Page 70
, 1, 6, 3, and then press a or b to select the tray you want as the new default. (See Tray Use in print mode uu page 18.) • You can change the default settings for Direct Print by using the control panel when the machine is not in the Direct Print mode. Press Menu, 5 to enter the USB Direct I/F menu - Brother International MFC-8710DW | Basic User's Guide - English - Page 71
from your computer and print it. To print from a computer, you must install the printer driver. (See Software User's Guide: Printing for Windows® or Printing and Faxing for Macintosh.) a Install the Brother printer driver from the Installer CD-ROM. (See Quick Setup Guide.) b From your application - Brother International MFC-8710DW | Basic User's Guide - English - Page 72
uu Software User's Guide: Scanning) Note The screens on your PC may vary depending on your model. ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often. Using ControlCenter4 eliminates the need to manually launch specific applications - Brother International MFC-8710DW | Basic User's Guide - English - Page 73
configuration. Click Configuration, and then select Button settings, Scan and File. The configuration dialog box appears. You can change the default settings. 1 2 3 4 5 12 1 Confirm PDF (*.pdf) is selected from the File Type pull-down list. 2 You can enter the file name you want to use for the - Brother International MFC-8710DW | Basic User's Guide - English - Page 74
Chapter 12 g Click File. The machine starts the scanning process. The folder where the scanned data is saved will open automatically. 62 - Brother International MFC-8710DW | Basic User's Guide - English - Page 75
. Install the scanner drivers from the Installer CD-ROM. (See Quick Setup Guide.) Configure the machine with a TCP/IP address if network scanning does not work. (See Software User's Guide: Configuring Network Scanning (Windows®).) SCAN key settings 12 You can change your machine's SCAN key - Brother International MFC-8710DW | Basic User's Guide - English - Page 76
change the default settings. 1 2 3 4 5 1 You can choose the file type from the pull-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button. 4 You can choose a scanning - Brother International MFC-8710DW | Basic User's Guide - English - Page 77
to PC) • File (Scan to PC) • FTP • Web Service 2 (Web Services Scan) 1 Available for MFC-8510DN and MFC-8710DW if you download IFAX and E-mail options. 2 Windows® users only. (Windows Vista® SP2 or later and Windows® 7) See Software User's Guide: Using Web Services for scanning on your network - Brother International MFC-8710DW | Basic User's Guide - English - Page 78
mode. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing. Note The drum unit and toner cartridge are two separate parts. Toner - Brother International MFC-8710DW | Basic User's Guide - English - Page 79
with ISO/IEC 19752. 3 1 page per job. 4 Drum life is approximate and may vary by type of use. 5 Standard toner cartridge 6 High yield toner cartridge Order No. TN-720 5 TN-750 6 DR-720 Note • Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable - Brother International MFC-8710DW | Basic User's Guide - English - Page 80
Replace Toner message. Replace Toner A When the following message appears on the LCD, you need to replace the toner cartridge: Replace Toner Open the... The machine will stop printing until you replace the toner cartridge. A new genuine Brother toner cartridge will reset the Replace Toner mode. 68 - Brother International MFC-8710DW | Basic User's Guide - English - Page 81
front cover. Routine maintenance WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. c Take out the drum unit and toner cartridge assembly. A 69 - Brother International MFC-8710DW | Basic User's Guide - English - Page 82
drum unit and toner cartridge assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner See Product Safety Guide: To use the product safely.) d Push down the green lock lever and take the toner cartridge out of the drum unit. 70 - Brother International MFC-8710DW | Basic User's Guide - English - Page 83
. • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. Note • Be sure to seal up the used toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge. • Go to http://www.brother.com/original - Brother International MFC-8710DW | Basic User's Guide - English - Page 84
use of third party toner and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. In addition, use of third party toner and/or cartridges may trigger incorrect status messages, cause the printer to stop prematurely or otherwise - Brother International MFC-8710DW | Basic User's Guide - English - Page 85
to the home position (a) (1). If you do not, printed pages may have a vertical stripe. i Put the drum unit and toner cartridge assembly back into the machine. Note Make sure that you put in the toner cartridge correctly or it may separate from the drum unit. A j Close the front cover of the machine - Brother International MFC-8710DW | Basic User's Guide - English - Page 86
button and then open the front cover. WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. c Take out the drum unit and toner cartridge assembly. 74 - Brother International MFC-8710DW | Basic User's Guide - English - Page 87
drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • Handle the drum unit and toner cartridge assembly carefully. If toner not, printed pages may have a vertical stripe. e Put the drum unit and toner cartridge assembly back into - Brother International MFC-8710DW | Basic User's Guide - English - Page 88
by following the instructions included with the new drum unit. (See Resetting the drum counter uu page 80.) Drum Stop A Drum Stop Replace the... We cannot guarantee the print quality. Please replace the drum unit with a new one. We recommend a genuine Brother drum unit be installed at this time - Brother International MFC-8710DW | Basic User's Guide - English - Page 89
the front cover release button and then open the front cover. Routine maintenance c Take out the drum unit and toner cartridge assembly. WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you - Brother International MFC-8710DW | Basic User's Guide - English - Page 90
drum unit and toner cartridge assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner See Product Safety Guide: To use the product safely.) d Push down the green lock lever and take the toner cartridge out of the drum unit. 78 - Brother International MFC-8710DW | Basic User's Guide - English - Page 91
print quality problems, DO NOT touch the shaded parts shown in the illustrations. Note • Be sure to seal up the used drum unit tightly in a suitable bag so that toner powder does not spill out of the drum unit. • Go to http://www.brother.com/original/ index.html for instructions - Brother International MFC-8710DW | Basic User's Guide - English - Page 92
a new one, you need to reset the drum counter by completing the following steps. Important Do not reset the drum counter when you only replace the toner cartridge. a With the front cover still open, press Clear. Replace Drum? a 1.Yes b 2.No Select ab or OK b To confirm you are installing a new drum - Brother International MFC-8710DW | Basic User's Guide - English - Page 93
below first and follow the troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Identifying your problem B First, check the following - Brother International MFC-8710DW | Basic User's Guide - English - Page 94
Scanning problems: Scanning difficulties uu page 111 Software and Network problems: Software difficulties uu page 111 Network difficulties uu page 112 82 - Brother International MFC-8710DW | Basic User's Guide - English - Page 95
the data is processing. Press Stop/Exit. Reinsert the device and try to print with Direct Print. Cartridge Error Put the Toner Cartridge back in. The toner cartridge is not installed correctly. Pull out the drum unit and toner cartridge assembly, take out the toner cartridge, and put it back - Brother International MFC-8710DW | Basic User's Guide - English - Page 96
with a new one. (See Advanced User's Guide: Installing extra memory.) The other person or other person's fax machine stopped the call. Try to send or receive again. The document was not inserted or fed correctly, or the document scanned from the ADF was too long. See Document is jammed in the - Brother International MFC-8710DW | Basic User's Guide - English - Page 97
fuser unit. See Paper is jammed in the duplex tray uu page 102. Jam Inside The paper is jammed inside the See Paper is jammed inside the machine machine. uu page 98. The toner cartridge is placed in Put the toner cartridge into the drum unit, and the machine without the drum then re-install - Brother International MFC-8710DW | Basic User's Guide - English - Page 98
cartridge from the drum unit, and re-install the toner cartridge back into the drum unit again. Re-install the drum unit and toner cartridge assembly back in the machine. If the problem continues, replace the toner cartridge. (See Replacing the toner cartridge uu page 68.) The standard paper tray - Brother International MFC-8710DW | Basic User's Guide - English - Page 99
page 77.) The drum unit counter was not Reset the drum unit counter. reset when a new drum was installed. (See Replacing the drum unit uu page 77.) Replace Parts Fuser Unit It is time to replace the fuser unit. Call Brother Customer Service or a Brother Authorized Service Center to replace the - Brother International MFC-8710DW | Basic User's Guide - English - Page 100
90.) If the problem continues, call Brother Customer Service. Document is too long for duplex scanning. Press Stop/Exit. Use the suitable size of paper for duplex scanning. (See Print media uu page 175.) The paper size defined in the printer driver is not usable for the tray you use. Choose - Brother International MFC-8710DW | Basic User's Guide - English - Page 101
interface. The machine cannot find paper of the same size in another tray when the paper tray in use has run out of paper during a copy operation. Unplug the device from the USB direct interface. (See the specifications for supported USB Flash memory drives in Printing data from a USB Flash memory - Brother International MFC-8710DW | Basic User's Guide - English - Page 102
from your machine's memory to your PC. a Make sure that you have installed MFL-Pro Suite on your PC, and then turn on PC-Fax Receiving on the PC. (See Software User's Guide: PC-FAX receiving.) From the Windows® Start menu, select All Programs, Brother, MFC-XXXX, PC-Fax Receiving, and select Receive - Brother International MFC-8710DW | Basic User's Guide - English - Page 103
the top of the ADF unit B a Take out any paper from the ADF that is not jammed. b Open the ADF cover. c Pull the jammed document out to the left. Troubleshooting Document is jammed under the document cover B a Take out any paper from the ADF that is not jammed. b Lift the document cover. c Pull the - Brother International MFC-8710DW | Basic User's Guide - English - Page 104
of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. Document is jammed at the output tray B a Take out any paper from the ADF that is not jammed. b Pull the jammed document out to the right. c Close the document cover. d Press Stop/Exit. c Press Stop/Exit. 92 - Brother International MFC-8710DW | Basic User's Guide - English - Page 105
the paper from the MP tray. b Remove any jammed paper from in and around the MP tray. Troubleshooting d When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides (1) on both sides of the tray. 1 e Press Start to resume printing. c Fan the paper stack - Brother International MFC-8710DW | Basic User's Guide - English - Page 106
pull out the jammed paper. For Jam Tray 2: Note Pulling the jammed paper downward allows you to remove the paper easier. c Make sure that the paper is below the maximum paper mark ( ) in the paper tray. While pressing the green paper-guide release lever, slide the paper guides to fit the - Brother International MFC-8710DW | Basic User's Guide - English - Page 107
fan to cool the extremely hot parts inside the machine. b Press the front cover release button and then open the front cover. Troubleshooting c Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may - Brother International MFC-8710DW | Basic User's Guide - English - Page 108
touch the internal parts of the machine. Important • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your - Brother International MFC-8710DW | Basic User's Guide - English - Page 109
the fuser cover (1). WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. 1 f Using both hands, gently pull the jammed paper out of the fuser unit - Brother International MFC-8710DW | Basic User's Guide - English - Page 110
the LCD shows Jam Inside, follow these steps: a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. b Pull the paper tray completely out of the machine. h Close the back cover. i Put the drum unit and toner cartridge assembly back into - Brother International MFC-8710DW | Basic User's Guide - English - Page 111
c Use both hands to slowly pull out the jammed paper. Troubleshooting e Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out from inside of the machine. - Brother International MFC-8710DW | Basic User's Guide - English - Page 112
, DO NOT touch the electrodes shown in the illustration. Note The drum unit and toner cartridge are two separate parts. Make sure both are installed as an assembly. If the toner cartridge is placed in the machine without the drum unit, the messages Drum Error or Jam Inside may be displayed. 100 - Brother International MFC-8710DW | Basic User's Guide - English - Page 113
lever and take the toner cartridge out of the drum unit. Remove the jammed paper if there is any inside the drum unit. Troubleshooting Note Make sure that you put in the toner cartridge correctly or it may separate from the drum unit. h Put the drum unit and toner cartridge assembly back into the - Brother International MFC-8710DW | Basic User's Guide - English - Page 114
Paper is jammed in the duplex tray B If the LCD shows Jam Duplex, follow these steps: a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. b Pull the paper tray completely out of the machine. WARNING HOT SURFACE After you have just - Brother International MFC-8710DW | Basic User's Guide - English - Page 115
out of the machine. Troubleshooting h Make sure that the jammed paper does not remain under the machine from static electricity. g Pull the jammed paper out of the machine or out of the duplex tray. i Put the duplex tray back into the machine. j Put the paper tray firmly back in the machine - Brother International MFC-8710DW | Basic User's Guide - English - Page 116
) Click the Start button and choose Printers and Faxes. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is unchecked. Contact your administrator to check your Secure Function Lock settings. Press Stop/Exit. The machine will cancel the print job and clear it from the memory - Brother International MFC-8710DW | Basic User's Guide - English - Page 117
®). See Software User's Guide: Printing and Faxing (for Macintosh). See Improving the print quality uu page 115. Paper handling difficulties Difficulties Suggestions The machine does not feed paper. If the LCD shows the Paper Jam message and you still have a problem, see Error and maintenance - Brother International MFC-8710DW | Basic User's Guide - English - Page 118
in the Page Setup or Document Setup menu of your application. (See your application's manual for more information.) Printing received faxes Difficulties Condensed print Horizontal streaks Top and bottom sentences are cut off Missing lines Vertical black lines when receiving Suggestions - Brother International MFC-8710DW | Basic User's Guide - English - Page 119
the LINE jack of the machine. (Canada only) Change Tone/Pulse setting. See Quick Setup Guide. Send a manual fax by pressing Hook and dialing the number. Wait to hear fax receiving tones before pressing Start. If there is no dial tone, connect a known working telephone and telephone line cord to the - Brother International MFC-8710DW | Basic User's Guide - English - Page 120
the Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a pseudo/double-ring to alert you to answer voice calls. If you do not want your Brother machine to automatically answer any incoming faxes, you should select the Manual mode. In Manual mode, you - Brother International MFC-8710DW | Basic User's Guide - English - Page 121
illuminated. See How to send a fax uu page 26. Print the Transmission Verification Report and check for an error. See Advanced User's Guide: Reports. Contact your administrator to check your Secure Function Lock Settings. Ask the other party to check that the receiving machine has paper. 109 - Brother International MFC-8710DW | Basic User's Guide - English - Page 122
its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to - Brother International MFC-8710DW | Basic User's Guide - English - Page 123
using the ICA Scanner Driver See Software User's Guide: Scanning a document using the ICA driver (Mac OS X 10.6.x or greater). Try increasing the scanning resolution. (Macintosh users) Make sure you have downloaded and installed Presto! PageManager from http://nj.newsoft.com.tw/download/brother - Brother International MFC-8710DW | Basic User's Guide - English - Page 124
read FAQs and troubleshooting suggestions at http://solutions.brother.com/. The Brother software cannot be installed. (Windows®) If the Security Software warning appears on the PC screen during the installation, change the Security Software settings to permit the Brother product setup program or - Brother International MFC-8710DW | Basic User's Guide - English - Page 125
can print the EPS data at the machine through a network. For installing BR-Script3 printer driver through the network, visit the Brother Solutions Center at http://solutions.brother.com/. The machine beeps when you try to If FAX is not illuminated, press it to turn on FAX mode. The Setup Receive - Brother International MFC-8710DW | Basic User's Guide - English - Page 126
) reduces the modem speed to 9600 bps and turns off ECM (error correction mode). Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to - Brother International MFC-8710DW | Basic User's Guide - English - Page 127
machine's menu settings or Toner Save Mode in the Printer Properties of the driver. See Advanced User's Guide: Toner Save. See Software User's Guide: Printing (for Windows®). See Software User's Guide: Printing and Faxing (for Macintosh). Clean the corona wire of the drum unit. See Cleaning - Brother International MFC-8710DW | Basic User's Guide - English - Page 128
mode in the printer driver. See Software User's Guide: Printing (for Windows®). See Software User's Guide: Printing and Faxing (for Macintosh). Put in a new drum unit. See Replacing the drum unit uu page 76. Put in a new toner cartridge. See Replacing the toner cartridge uu page 68. The fuser - Brother International MFC-8710DW | Basic User's Guide - English - Page 129
The fuser unit may be contaminated. Call Brother Customer Service at: In USA: 1-877-BROTHER (1-877-276-8437) In Canada: 1-877-BROTHER Make sure that you use paper that meets our specifications. See Acceptable paper and other print media uu page 19. Choose Thick Paper mode in the printer driver - Brother International MFC-8710DW | Basic User's Guide - English - Page 130
media type in the printer driver or in the machine's Paper Type menu setting. See Paper Type uu page 16. See Software User's Guide: Printing (for Windows®). See Software User's Guide: Printing and Faxing (for Macintosh). The problem may disappear by itself. Print multiple blank pages to - Brother International MFC-8710DW | Basic User's Guide - English - Page 131
abcde 01234 Black toner marks across the page If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface. Clean the drum unit. See Advanced User's Guide: Cleaning the drum unit. Make sure that you use paper that meets our specifications. See - Brother International MFC-8710DW | Basic User's Guide - English - Page 132
fuser unit may be contaminated. Call Brother Customer Service at: In USA: 1-877-BROTHER (1-877-276-8437) In Canada: 1-877-BROTHER Make sure that foreign material such as a torn piece of paper, sticky notes or dust is not inside the machine and around the drum unit and toner cartridge. The toner - Brother International MFC-8710DW | Basic User's Guide - English - Page 133
-purpose tray (MP tray) uu page 11. Choose Improve Toner Fixing mode in the printer driver. See Software User's Guide: Printing (for Windows®). B See Software User's Guide: Printing and Faxing (for Macintosh). If this selection does not provide enough improvement, change the printer driver - Brother International MFC-8710DW | Basic User's Guide - English - Page 134
Examples of poor print quality Recommendation Choose Reduce Paper Curl mode in the printer driver. See Software User's Guide: Printing (for Windows®). See Software User's Guide: Printing and Faxing (for Macintosh). Open the back cover (face-up output tray) to let the printed paper exit onto the - Brother International MFC-8710DW | Basic User's Guide - English - Page 135
available: 1 Network You can reset the internal print server back to its default factory settings such as the password and IP address information. 2 Address & Fax Address & Fax resets the following settings: Address Book (One Touch Dial / Speed Dial / Setup Groups) Programmed fax jobs in - Brother International MFC-8710DW | Basic User's Guide - English - Page 136
Menu, 0, 6. (Canada) Press Menu, 0, 7. 06.Reset 1.Network 2.Address & Fax 3.All Settings Select ab or OK b Press a or b to choose the reset function you want to use. Press OK. c Do one of the following; To reset the settings, press 1 and go to step d. To exit without making changes, press 2 and - Brother International MFC-8710DW | Basic User's Guide - English - Page 137
menu. Press 4 for Printer menu. Press 5 for USB Direct I/F menu. Press 6 for Print Reports menu. Press 7 for Network menu. Press 8 for Machine Info. menu. Press 9 for Service menu. 1 Press 0 for Initial Setup menu. 1 This will appear only when the LCD shows an error message. You can - Brother International MFC-8710DW | Basic User's Guide - English - Page 138
in the paper tray. Thick Thicker Recycled Paper 3.Tray#2 Thin Sets the type of paper 16 (This menu Plain* in the paper tray. appears if you have installed Thick the optional Thicker lower tray on MFC-8710DW Recycled Paper or MFC-8910DW.) See Advanced User's Guide. See Software User - Brother International MFC-8710DW | Basic User's Guide - English - Page 139
you have installed the optional lower tray on MFC-8710DW or MFC-8910DW.) A4 Letter* Legal Executive A5 B5 B6 See Advanced User's Guide. Folio See Software User's Guide. The factory settings are shown in Bold with an asterisk. Descriptions Sets the size of the paper in the paper tray. Page 16 - Brother International MFC-8710DW | Basic User's Guide - English - Page 140
Decreases printing noise. Tray#1 Only Chooses the tray that 17 will be used for COPY Tray#2 Only mode. MP Only MP>T1>T2* See Advanced User's Guide. See Software User's Guide. T1>T2>MP (Tray#2 and T2 appear if you have installed the optional lower tray on MFC-8710DW or MFC-8910DW.) The factory - Brother International MFC-8710DW | Basic User's Guide - English - Page 141
Software User's Guide. Options Tray#1 Only Tray#2 Only MP Only Descriptions Chooses the tray that will be used for FAX mode. Page 18 MP>T1>T2 T1>T2>MP* (Tray#2 and T2 appear if you have installed the optional lower tray on MFC-8710DW or MFC-8910DW.) Tray#1 Only Chooses the tray that 18 Tray - Brother International MFC-8710DW | Basic User's Guide - English - Page 142
3 Level 4 1.General Setup 9.Document Scan 1.Glass ScanSize - (Continued) 2.File Size 1.Color 2.Gray 3.Duplex Scan - (MFC-8910DW) See Advanced User's Guide. See Software User's Guide. Options A4 Letter* Legal/Folio (Legal/Folio is available for MFC-8710DW and MFC-8910DW) Small Medium* Large - Brother International MFC-8710DW | Basic User's Guide - English - Page 143
RX - - Sets up your machine to poll another fax machine. 8.Fax Rx Stamp - On Off* Prints the received time and date on the top of the received faxes. 9.Duplex - On Off* Prints received faxes on both sides of the paper. See Advanced User's Guide. The factory settings are shown in Bold with - Brother International MFC-8710DW | Basic User's Guide - English - Page 144
2.Setup Send 1.Contrast (In FAX mode only) Level 4 - 2.Fax Resolution - 3.Delayed Fax - 4.Batch TX - 5.Real Time TX - 6.Polled TX - 7.Coverpage 1.Setup Options Auto* Light Dark Standard* Fine S.Fine Descriptions Changes the lightness or darkness of faxes you send. Page See . Sets the default - Brother International MFC-8710DW | Basic User's Guide - English - Page 145
from your machine), or to send faxes to your PC. (Backup Print) 2.Remote Access - ---l If you choose Fax Forward or PC-Fax Receive, you can turn on the safety feature Backup Print. Sets your own code C for Remote Retrieval. See Advanced User's Guide. The factory settings are shown in - Brother International MFC-8710DW | Basic User's Guide - English - Page 146
Fax Opt 3.Print Fax - (Continued) 6.Dial Restrict. 1.Dial Pad - 2.One Touch Dial - 3.Speed Dial - 4.LDAP Server - (MFC-8910DW, or if you download LDAP function on MFC-8510DN or MFC-8710DW) 7.Remaining Jobs - - 0.Miscellaneous 1.Compatibility - 2.Distinctive - See Advanced User's Guide - Brother International MFC-8710DW | Basic User's Guide - English - Page 147
Level 2 1.Quality Level 3 - Options Auto* Text Photo 2.Brightness - Graph -nnnno+ 3.Contrast - -nnnon+ -nnonn+* -nonnn+ -onnnn+ -nnnno+ See Advanced User's Guide. -nnnon+ -nnonn+* -nonnn+ -onnnn+ The factory settings are shown in Bold with an asterisk. Descriptions You can choose the - Brother International MFC-8710DW | Basic User's Guide - English - Page 148
choose long edge or short edge duplex printing. If this setting is enabled the machine will automatically clear a paper size error, and will use any compatible paper from the other paper trays. Restores the printer settings to the original factory default settings. The factory settings are shown in - Brother International MFC-8710DW | Basic User's Guide - English - Page 149
USB Direct I/F 1.Direct Print 1.Paper Size Options A4 Letter* Legal Descriptions Sets the paper size when printing directly from the USB printing directly from the USB Flash memory drive. 5.Collate On* Off See Software User's Guide. Enables or disables 56 the page collation when printing - Brother International MFC-8710DW | Basic User's Guide - English - Page 150
USB Flash memory drive. Color 600 dpi Color Auto Gray 100 dpi Gray 200 dpi Gray 300 dpi Gray Auto B&W 300 dpi 2.File Name See Software User's Guide. B&W 200 dpi B&W 200x100 dpi - Enter the file name of the scanned data. The factory settings are shown in Bold with an asterisk. 138 - Brother International MFC-8710DW | Basic User's Guide - English - Page 151
-8910DW) See Advanced User's Guide. See Quick Setup Guide. The factory settings are shown in Bold with an asterisk. Descriptions You can view the Transmission Verification Report for your last 200 outgoing faxes and print the last report. Lists names and numbers stored in the One Touch and Speed - Brother International MFC-8710DW | Basic User's Guide - English - Page 152
mode. See Network User's Guide. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail Server functions are available as a download. To use these functions, please download the necessary software from our web site, the Brother Solutions Center - Brother International MFC-8710DW | Basic User's Guide - English - Page 153
-HD See Network User's Guide. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail Server functions are available as a download. To use these functions, please download the necessary software from our web site, the Brother C Solutions Center at - Brother International MFC-8710DW | Basic User's Guide - English - Page 154
. See Network User's Guide. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail Server functions are available as a download. To use these functions, please download the necessary software from our web site, the Brother Solutions Center at http - Brother International MFC-8710DW | Basic User's Guide - English - Page 155
printed. See Network User's Guide. The factory settings are shown in Bold with an asterisk. C LDAP, Internet Fax and Scan to E-mail Server functions are available as a download. To use these functions, please download the necessary software from our web site, the Brother Solutions Center - Brother International MFC-8710DW | Basic User's Guide - English - Page 156
dpi See Network User's Guide. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail Server functions are available as a download. To use these functions, please download the necessary software from our web site, the Brother Solutions Center at http - Brother International MFC-8710DW | Basic User's Guide - English - Page 157
defaults. See Network User's Guide. The factory settings are shown in Bold with an asterisk. C LDAP, Internet Fax and Scan to E-mail Server functions are available as a download. To use these functions, please download the necessary software from our web site, the Brother Solutions Center - Brother International MFC-8710DW | Basic User's Guide - English - Page 158
Auto* Static Chooses the WINS configuration mode. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail Server functions are - Brother International MFC-8710DW | Basic User's Guide - English - Page 159
. Chooses the Ethernet link mode. 10B-FD See Network User's Guide. 10B-HD Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail Server functions - Brother International MFC-8710DW | Basic User's Guide - English - Page 160
the IP address. Enter the Subnet mask. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail Server functions are available as - Brother International MFC-8710DW | Basic User's Guide - English - Page 161
) Auto* Static Chooses the WINS configuration mode. Primary [000-255]. [000-255]. Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan - Brother International MFC-8710DW | Basic User's Guide - English - Page 162
the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail Server functions are available as a download. To use these functions, please download the necessary software from - Brother International MFC-8710DW | Basic User's Guide - English - Page 163
current IP Address of your machine. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. C The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail Server functions are available as - Brother International MFC-8710DW | Basic User's Guide - English - Page 164
the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail Server functions are available as a download. To use these functions, please download the necessary software - Brother International MFC-8710DW | Basic User's Guide - English - Page 165
Network (MFC-8710DW) (Continued) Level 2 (4.E-mail/ IFAX) (Continued) Level 3 2.Setup Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan - Brother International MFC-8710DW | Basic User's Guide - English - Page 166
. 3.Relay Report - See Network User's Guide. On Off* Prints the Relay Broadcast Report. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail Server - Brother International MFC-8710DW | Basic User's Guide - English - Page 167
B&W 300 dpi B&W 200 dpi See Network User's Guide. B&W 200x100 dpi Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail Server functions are available - Brother International MFC-8710DW | Basic User's Guide - English - Page 168
Restores all 2.Exit network settings to the factory defaults. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail Server - Brother International MFC-8710DW | Basic User's Guide - English - Page 169
WINS configuration mode. Primary [000-255]. [000-255]. [000-255]. [000-255] Specifies the IP address of the primary or secondary WINS server. Secondary [000-255]. [000-255]. C [000-255]. [000-255] See Network User's Guide. Please go to the Brother Solutions Center to download the manual at - Brother International MFC-8710DW | Basic User's Guide - English - Page 170
Set to Default - - 1.Reset Restore the wired network setting to 2.Exit factory default. 6.Wired Enable - - On* Off Enable or Disable the Wired LAN manually. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The - Brother International MFC-8710DW | Basic User's Guide - English - Page 171
the Node name. (Up to 32 characters) 6.WINS Config - Auto* Static Chooses the WINS configuration mode. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. C 159 - Brother International MFC-8710DW | Basic User's Guide - English - Page 172
configure your wireless network settings using the one-button push method. 4.WPS w/PIN Code - - - You can easily configure your wireless network settings using WPS with a PIN code. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions - Brother International MFC-8710DW | Basic User's Guide - English - Page 173
the one- button push method. - You can easily configure your Wi-Fi Direct™ network settings using WPS with a PIN code. - You can manually configure your C Wi-Fi Direct™ network settings. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com - Brother International MFC-8710DW | Basic User's Guide - English - Page 174
Wi-Fi Direct™ network signal strength. None When your machine acts as Group Owner, the LCD always shows Strong. On Off* Enable or Disable the Wi-Fi Direct™ connection. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings - Brother International MFC-8710DW | Basic User's Guide - English - Page 175
Level 2 Level 3 Level 4 7.Network 4.E-mail/IFAX 1.Mail Address - (MFC-8910DW) (Continued) 2.Setup Server 1.SMTP Level 5 - Options password to login to the POP3 C server. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother - Brother International MFC-8710DW | Basic User's Guide - English - Page 176
documents. Sends notification messages. Relays a document to another fax machine. 2.Relay Domain - - Registers the Domain name. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold - Brother International MFC-8710DW | Basic User's Guide - English - Page 177
Color 300 dpi the scanned data via FTP. Color 600 dpi Color Auto Gray 100 dpi Gray 200 dpi Gray 300 dpi Gray Auto B&W 300 dpi B&W 200 dpi See Network User's Guide. B&W 200x100 dpi Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory - Brother International MFC-8710DW | Basic User's Guide - English - Page 178
can send a document from a fax server system. 0.Network Reset - - - 1.Reset Restores all 2.Exit network settings to the factory defaults. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings - Brother International MFC-8710DW | Basic User's Guide - English - Page 179
number of your machine. You can check the number of total pages the machine has printed during its life. Page 123 See . You can check the percentage of a machine part's life that remains available. (PF Kit 2 appears only if you installed the optional paper tray on MFC-8710DW or MFC-8910DW.) C 167 - Brother International MFC-8710DW | Basic User's Guide - English - Page 180
Reset 2.Exit See Advanced User's Guide. See Quick Setup Guide. See Network User's Guide. The factory settings are shown in Bold with an asterisk. Descriptions Chooses the receive mode that best suits your needs. Page 30 Puts the date and time on the LCD and in headings of faxes you send. Changes - Brother International MFC-8710DW | Basic User's Guide - English - Page 181
Options (in USA) English* Español (in Canada) English* See Advanced User's Guide. See Quick Setup Guide. See Network User's Guide. Français The factory settings are shown in Bold with an asterisk. Menu and features Descriptions Allows you to change the LCD language for your country. Page See - Brother International MFC-8710DW | Basic User's Guide - English - Page 182
6 S 8 Z five times A D G J M 7 T 9 Inserting spaces To enter a space in a fax number, press c once between numbers. To enter a space in a name, press c twice between characters. Making corrections If you entered a character incorrectly and want to change it, press d or c to move the cursor to the - Brother International MFC-8710DW | Basic User's Guide - English - Page 183
Menu and features Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or letter you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection. Press l for Press # for Press 0 for (space l + , - . - Brother International MFC-8710DW | Basic User's Guide - English - Page 184
.brother.com/ for details. Model Printer Type Print Method Memory Capacity Standard Optional LCD (liquid crystal display) Power Source Power Consumption 1 Peak (Average) Copying Dimensions Copying (Quiet Mode) Ready Sleep (WLAN:On) Deep Sleep MFC-8510DN MFC-8710DW MFC-8910DW Laser - Brother International MFC-8710DW | Basic User's Guide - English - Page 185
(Continued) Specifications MFC-8510DN MFC-8710DW MFC-8910DW MFC-8510DN D 16.7 in. (423 mm) Weights (with consumables) 15.9 in. (405 mm) 34.8 lb (15.8 kg) 35.9 lb (16.3 kg) 16.3 in. (415 mm) 36.8 lb (16.7 kg) Noise Level Sound Pressure Printing Ready Printing (Quiet Mode) LPAm = 59 - Brother International MFC-8710DW | Basic User's Guide - English - Page 186
Document Size (Single-sided) Document Size (2-sided (Duplex)) ADF Width ADF Length Scanner Glass Width Scanner Glass Length ADF Width ADF Length MFC-8510DN MFC-8710DW MFC-8910DW 5.8 to 8.5 in. (147.3 to 215.9 mm) 5.8 to 14.0 in. (147.3 to 355.6 mm) Max. 8.5 in. (215.9 mm) Max. 11.8 in. (300 - Brother International MFC-8710DW | Basic User's Guide - English - Page 187
Specifications Print media D Model MFC-8510DN MFC-8710DW MFC-8910DW D Paper Input Paper Tray (Standard) Paper Type Paper Size Plain Paper, Thin Paper, Recycled Paper Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive, Legal, Folio Paper Weight 16 to 28 lb (60 to 105 g/m2) - Brother International MFC-8710DW | Basic User's Guide - English - Page 188
Fax D Model Compatibility Coding System Modem Speed 2-sided (Duplex) Print Receiving Automatic 2-sided (Duplex) Sending Scanning Width Printing Width Gray Scale Resolution Horizontal Vertical One Touch Dial Speed Dial Groups Broadcasting Automatic Redial Memory Transmission Out of Paper - Brother International MFC-8710DW | Basic User's Guide - English - Page 189
Copy Model Copy Width Automatic 2-sided (Duplex) Copy Multiple Copies Reduce/Enlarge Resolution First Copy Out Time 1 1 From Ready mode and standard tray Specifications D MFC-8510DN MFC-8710DW MFC-8910DW D Max. 8.27 in. (210 mm) - Yes (from ADF) Stacks or Sorts up to 99 pages 25% to 400% ( - Brother International MFC-8710DW | Basic User's Guide - English - Page 190
Compliant Color Depth Resolution Scanning Width Automatic 2-sided (Duplex) Scanning Gray Scale MFC-8510DN MFC-8710DW MFC-8910DW Yes / Yes driver updates for the version of Mac OS X you are using, visit us at http://solutions.brother.com/. 2 Maximum 1200 × 1200 dpi scanning with the WIA driver - Brother International MFC-8710DW | Basic User's Guide - English - Page 191
Specifications Printer D Model Automatic 2-sided (Duplex) Print Emulations Resolution Print Speed (Duplex) Print Speed First Print Time 2 MFC-8510DN MFC-8710DW MFC-8910DW °C) / 115 V 1 The print speed may vary depending on the type of document you print. 2 From Ready mode and standard tray 179 - Brother International MFC-8710DW | Basic User's Guide - English - Page 192
IEEE 802.11b (Ad-hoc mode) 1 Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third-party USB ports are not supported. 3 For detailed network specifications, see Network (LAN) uu page 185 and uu Network User's Guide. 180 - Brother International MFC-8710DW | Basic User's Guide - English - Page 193
Specifications Direct Print feature D Model Compatibility Interface MFC-8510DN MFC-8710DW MFC-8910DW D PDF version 1.7 1, JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), XPS version 1.0 USB direct interface 1 PDF data including a - Brother International MFC-8710DW | Basic User's Guide - English - Page 194
System Requirements and Supported PC Software Functions Computer Platform & Operating System Version Processor Minimum Speed Minimum Recommended Hard Disk Space RAM RAM to install For For Drivers Applications Supported PC Software Functions Supported PC Interface 2 Windows® Operating - Brother International MFC-8710DW | Basic User's Guide - English - Page 195
ports are not supported. 3 PC-Fax supports black and white only. 4 Nuance™ PaperPort™ 12SE supports Microsoft® SP3 or higher for Windows® XP and SP2 or higher for Windows Vista® and Windows® 7. 5 For MFC-8710DW and MFC-8910DW For the latest driver updates, visit http://solutions.brother.com/. All - Brother International MFC-8710DW | Basic User's Guide - English - Page 196
Consumable items D Model Toner Cartridge Inbox Drum Unit Standard High Yield MFC-8510DN MFC-8710DW MFC-8910DW Approx. 2,000 pages Letter or A4 page 1 Approx. 3,000 pages Letter or A4 page 1 Approx. 3,000 pages Letter or A4 page 1 Approx. 8,000 pages Letter - Brother International MFC-8710DW | Basic User's Guide - English - Page 197
Network Setup Support Utility AOSS™ WPS MFC-8510DN MFC-8710DW MFC-8910DW You can connect your machine to a network for Network Printing, Network Scanning, PC-Fax Send, PC-Fax Receive (Windows® only) and Remote Setup 1. Also included is Brother BRAdmin Light 2 3 Network Management software - Brother International MFC-8710DW | Basic User's Guide - English - Page 198
®) See Software User's Guide. Copy keys 7 Cordless telephone (non-Brother 43 Custom Ringing 37 D Data Ident-A-Call 37 Dialing a pause 48 automatic fax redial 45 manual 44 one touch 44 speed dial 44 using the Search key 45 Dimensions 172 Direct print 55 Direct key 56 specification 181 - Brother International MFC-8710DW | Basic User's Guide - English - Page 199
drum unit 76 toner cartridge 68 Manual dialing 44 receive 30, 32 Memory 172 Menu Table 126 Mode, entering copy 54 fax 26 scan 7 Multi-line connections (PBX 41 N Network faxing See Software User's Guide. printing See Network User's Guide. scanning See Software User's Guide. Network - Brother International MFC-8710DW | Basic User's Guide - English - Page 200
dial changing 53 custom scan profile 50 setting up 50 using 44 R Redial/Pause key 45, 48 Remote setup See Software User's Guide. Replacing drum unit 76 toner cartridge 68 Reports Transmission Verification 28 Resolution copy 177 fax (standard, fine, superfine, photo 176 print 179 scan 178 - Brother International MFC-8710DW | Basic User's Guide - English - Page 201
Toner cartridge replacing 68 Troubleshooting 104 document jam 91, 92 error messages on LCD 83 if you are having difficulty copy quality 111 incoming calls 110 network 112 E paper handling 105 print quality 115 printing 104, 106 receiving faxes 108 scanning 111 sending faxes - Brother International MFC-8710DW | Basic User's Guide - English - Page 202
Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased
Basic User’s Guide
MFC-8510DN
MFC-8710DW
MFC-8910DW
Not all models are available in all countries.
Version 0
USA/CAN