Brother International MFC-8810DW Basic User's Guide - English
Brother International MFC-8810DW Manual
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- Brother International MFC-8810DW | Basic User's Guide - English - Page 1
Basic User's Guide MFC-8510DN MFC-8710DW MFC-8910DW Not all models are available in all countries. Version 0 USA/CAN - Brother International MFC-8810DW | Basic User's Guide - English - Page 2
call Customer Service Please complete the following information for future reference: Model Number: MFC-8510DN / MFC-8710DW / MFC-8910DW (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your - Brother International MFC-8810DW | Basic User's Guide - English - Page 3
all your Fax Machine/Multi-Function Center needs. You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product. http://solutions.brother.com/ Note You can check here for Brother driver updates. To keep your machine - Brother International MFC-8810DW | Basic User's Guide - English - Page 4
877-552-6255) 1-800-947-1445 (fax) http://www.brothermall.com/ 1-877-BROTHER http://www.brother.ca/ Description Toner Cartridge Drum Unit Telephone Line Cord Basic User's Guide Quick Setup Guide Paper Tray 2 (MFC-8710DW and MFC-8910DW option) Item TN-720 (Approx. 3,000 pages) 1 2 3 TN-750 - Brother International MFC-8810DW | Basic User's Guide - English - Page 5
THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications - Brother International MFC-8810DW | Basic User's Guide - English - Page 6
Quick Setup Guide Basic User's Guide Advanced User's Guide Software User's Guide Network User's Guide Wi-Fi Direct™ Guide (MFC-8710DW and MFC-8910DW) Google Cloud Print Guide Mobile Print/Scan Guide for Brother iPrint&Scan What's in it? Read this Guide first. Please read the Safety Instructions - Brother International MFC-8810DW | Basic User's Guide - English - Page 7
User's Guide, Software User's Guide and Network User's Guide 2 Viewing Documentation 2 How to access Guides for Advanced Features 4 Accessing Brother Support (Windows 4 Accessing Brother Support (Macintosh 5 Control panel overview 6 Data LED indications 8 2 Loading paper 9 Loading paper - Brother International MFC-8810DW | Basic User's Guide - English - Page 8
35 PC-FAX Receive (For Windows® only 35 PC-FAX Send 36 7 Telephone services and external devices 37 Telephone line services 37 Voice Mail ...37 Distinctive 44 How to dial ...44 Manual dialing 44 One Touch dialing 44 Speed dialing 44 Search ...45 LDAP search (MFC-8910DW 45 Fax redial ...45 - Brother International MFC-8810DW | Basic User's Guide - English - Page 9
ControlCenter4 (Windows 60 Changing the SCAN key settings 63 Before scanning 63 SCAN key settings 63 Scanning using the SCAN key 65 A Routine maintenance 66 Replacing the consumable items 66 Replacing the toner cartridge 68 Cleaning the corona wire 74 Replacing the drum unit 76 vii - Brother International MFC-8810DW | Basic User's Guide - English - Page 10
Menu table ...126 Entering text...170 D Specifications 172 General ...172 Document Size 174 Print media...175 Fax ...176 Copy ...177 Scanner ...178 Printer ...179 Interfaces ...180 Direct Print feature 181 Computer requirements 182 Consumable items 184 Network (LAN 185 E Index 186 viii - Brother International MFC-8810DW | Basic User's Guide - English - Page 11
of Contents (Advanced User's Guide) You can view the Advanced User's Guide on the Installer CD-ROM. The Advanced User's Guide explains the following features and operations. 1 General Setup IMPORTANT NOTE Memory storage Volume settings Automatic Daylight Saving Time Ecology features Quiet mode - Brother International MFC-8810DW | Basic User's Guide - English - Page 12
x - Brother International MFC-8810DW | Basic User's Guide - English - Page 13
touch machine parts that are hot. Fire hazard icons alert you to the possibility of fire. Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features. Bold 1 Bold style identifies keys on the machine's control panel or - Brother International MFC-8810DW | Basic User's Guide - English - Page 14
as how to use the advanced features for Fax, Copy, Printer, Scanner, PC-Fax and Network. When you are ready to learn detailed information about these operations, read the Advanced User's Guide, Software User's Guide and Network User's Guide that are on the Installer CD-ROM. Viewing Documentation - Brother International MFC-8810DW | Basic User's Guide - English - Page 15
.com.tw/download/brother/ PM9SEInstaller_BR_multilang.dmg The complete Presto! PageManager User's Guide can be viewed from the Help selection in the Presto! PageManager application. General information How to find Network setup instructions Your machine can be connected to a wireless or wired - Brother International MFC-8810DW | Basic User's Guide - English - Page 16
How to access Guides for Advanced Features 1 You can view and download these Guides from the Brother Solutions Center at: http://solutions.brother.com/ Click Manuals on your model's page to download the documentation. Wi-Fi Direct™ Guide 1 (MFC-8710DW and MFC-8910DW) This Guide provides details on - Brother International MFC-8810DW | Basic User's Guide - English - Page 17
can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installer CD-ROM. Double-click the Brother Support icon. The following screen will appear: To download and install Presto! PageManager, click Presto! PageManager. To register your machine from - Brother International MFC-8810DW | Basic User's Guide - English - Page 18
programming quick dial numbers or when dialing a number manually. 12 11 10 3 Error LED Blinks in orange when the LCD displays an error or an important status message. 4 Duplex You can choose Duplex to copy or print on both sides of the paper. (MFC-8910DW) Also, this key enables automatic 2-sided - Brother International MFC-8810DW | Basic User's Guide - English - Page 19
to change the volume when in fax or standby mode. a or b Press to scroll through the menus and options. Address Book password. (See Software User's Guide.) When using Secure Function Lock, you can switch restricted users by holding down Shift as you press Secure Print. (See Advanced User's Guide - Brother International MFC-8810DW | Basic User's Guide - English - Page 20
flash depending on the machine's status. LED Green (blinking) Green Machine Status Ready Mode Receiving Data Description The machine is ready to print, in Sleep mode, there is no print data, or the power switch is off. The machine is either receiving data from the computer, processing data in - Brother International MFC-8810DW | Basic User's Guide - English - Page 21
select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons. 1 The optional lower tray is available for MFC-8710DW and MFC-8910DW. Loading paper in the standard paper tray and the optional - Brother International MFC-8810DW | Basic User's Guide - English - Page 22
and make sure: The paper is below the maximum paper mark ( ) (1). Overfilling the paper tray will cause paper jams. The side to be printed on must be face down. The paper guides touch the sides of the paper so it will feed correctly. 1 1 For Legal or Folio size paper, press the release - Brother International MFC-8810DW | Basic User's Guide - English - Page 23
f Lift up the support flap (1) to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine. Loading paper Loading paper in the multi-purpose tray (MP tray) 2 You can load up to 3 envelopes or special print media in the MP tray or - Brother International MFC-8810DW | Basic User's Guide - English - Page 24
out of the machine. 21 c Put paper in the MP tray and make sure: The paper stays under the maximum paper mark (1). The side to be printed on must be face up with the leading edge (top of the paper) in first. The paper guides touch the sides of the paper so it will feed correctly. 1 12 - Brother International MFC-8810DW | Basic User's Guide - English - Page 25
Printing on thick paper, labels and envelopes from the MP tray 2 b Open the MP tray and lower it gently. Before loading, press the corners and sides of the envelopes to make them as flat as possible. 2 a Open the back cover (face-up output tray). c Pull out the MP tray support (1) and unfold - Brother International MFC-8810DW | Basic User's Guide - English - Page 26
to be printed on must be face up. 1 e Send the print data to the machine. Note • Remove each printed envelope immediately to prevent a paper jam. • If your thick paper curls during printing, put only one sheet at a time in the MP tray and open the back cover (face-up output tray) to - Brother International MFC-8810DW | Basic User's Guide - English - Page 27
Script3 emulation, the edges of the paper that cannot be printed on are (3 mm) 0.12 in. (3 mm) (ADF) 0.04 in. (1 mm) (Scanner Glass) 0.12 in. (3 mm) 0.16 in. (4 mm) Copy* Letter *a 0.12 in. (3 mm) 0.16 in. (4 mm) 0.16 in. (4 mm) Scan Letter 0.12 in. (3 mm) 0.12 in. (3 mm) A4 0.12 in. (3 - Brother International MFC-8810DW | Basic User's Guide - English - Page 28
, Thicker, Recycled Paper or Label 2. Press OK. c Press Stop/Exit. 1 Tray#2 appears only if the optional lower tray is installed on the MFC-8710DW or MFC-8910DW. 2 The 13 in.). When you change the size of paper in the tray, you will also need to change the setting for the paper size at the same time - Brother International MFC-8810DW | Basic User's Guide - English - Page 29
paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray. To change the tray setting follow the instructions only if the optional lower tray is installed on the MFC-8710DW or MFC-8910DW. Note • When loading the documents - Brother International MFC-8810DW | Basic User's Guide - English - Page 30
Error and maintenance messages uu page 83.) • If the tray is out of paper and received faxes are in the machine's memory, No Paper will appear on the LCD. Insert paper lower tray is installed on the MFC-8710DW or MFC-8910DW. Tray Use in print mode 2 You can change the default tray the machine will - Brother International MFC-8810DW | Basic User's Guide - English - Page 31
No specific brand recommended Type and size of paper 2 The machine feeds paper from the installed standard paper tray, multi-purpose tray or optional lower tray. The names for the paper trays in the printer driver and this Guide are as follows: 2 Tray and optional unit Standard Paper Tray - Brother International MFC-8810DW | Basic User's Guide - English - Page 32
g/m2) 1 Folio size is 8.5 in. × 13 in. 2 The optional lower tray is available for MFC-8710DW and MFC-8910DW. Recommended paper specifications 2 The following paper specifications are suitable for this machine. Basis weight Thickness Roughness Stiffness Grain direction Volume resistivity Surface - Brother International MFC-8810DW | Basic User's Guide - English - Page 33
is damaged, creased or folded • that exceeds the recommended weight specification in this guide • with tabs and staples • with letterheads using low temperature dyes of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement. 21 - Brother International MFC-8810DW | Basic User's Guide - English - Page 34
paper that weighs more than the paper weight specifications for the machine • with edges that are not straight or consistently square 22 • with windows not be covered under any Brother warranty or service agreement. Occasionally you may experience paper feed problems caused by the thickness, size - Brother International MFC-8810DW | Basic User's Guide - English - Page 35
fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems exceed the paper weight specifications described in this User's Guide. Labels exceeding this specification may not - Brother International MFC-8810DW | Basic User's Guide - English - Page 36
, and scan from the ADF (Automatic Document Feeder) and the scanner glass. Using the automatic document feeder (ADF) 3 The ADF can hold up to 35 pages (for MFC-8510DN) or up to 50 pages (for MFC-8710DW and MFC-8910DW) and feeds each sheet individually. Use standard 20 lb (80 g/m2) paper and always - Brother International MFC-8810DW | Basic User's Guide - English - Page 37
documents, see Using the scanner glass uu page 25. Using the scanner glass 3 You can use the scanner glass to fax, copy or scan pages of a book, one page at a time. Document Sizes Supported 3 Length: Width: Weight: (MFC-8710DW and MFC-8910DW) Up to 14 in. (355.6 mm) (MFC-8510DN) Up to 11.8 in - Brother International MFC-8810DW | Basic User's Guide - English - Page 38
glass. (See Using the scanner glass uu page 25.) Note To send faxes with multiple pages use the ADF. c Do one of the following: If you want to change fax resolution, press b and press d o r c to choose fax resolution. Press OK. To send the document, go to Step d. d (MFC-8910DW) Do one of the - Brother International MFC-8810DW | Basic User's Guide - English - Page 39
starts scanning the document. Faxing from the scanner glass The machine starts scanning the the next page on the scanner glass. Press OK. The machine starts scanning the page. (Repeat this change fax settings. (See Advanced User's Guide: Sending a fax.) Duplex Scan (2-sided fax layout) (For MFC - Brother International MFC-8810DW | Basic User's Guide - English - Page 40
from the scanner glass 4 When faxing A4, Legal or Folio 1 size documents, you will need to set the scan glass size fax. (See Advanced User's Guide: Transmission Verification Report error. Off is the default setting. Off+Image: Prints a report if your fax is unsuccessful due to a transmission error - Brother International MFC-8810DW | Basic User's Guide - English - Page 41
On+Image or Off+Image, the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off. (See Advanced User's Guide: Real Time Transmission.) • If the transmission is successful, OK will appear next to RESULT on the Transmission Verification Report. If the - Brother International MFC-8810DW | Basic User's Guide - English - Page 42
Ring uu page 38 for instructions on setting up your machine using this feature.) Will you be using Voice Mail on the same telephone line as your Brother machine? If you have very few faxes? Choose Manual as your receive mode. You control the telephone line and must answer every call yourself. (See - Brother International MFC-8810DW | Basic User's Guide - English - Page 43
mode follow the instructions below: a Press Menu, 0, 1. 01.Receive Mode a Fax Only Fax/Tel b External TAD Select ab or OK b Press a or b to choose Fax Only, Fax/Tel, External TAD or Manual. Press OK. Note If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to - Brother International MFC-8810DW | Basic User's Guide - English - Page 44
answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before using these modes. (See Ring Delay uu page 33.) Manual 5 Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring Receive feature. To receive a fax in Manual mode lift - Brother International MFC-8810DW | Basic User's Guide - English - Page 45
page 34.) a Make sure you are in FAX mode . b Press Menu, 2, 1, 1. 21.Setup Receive 1.Ring Delay a 03 b 04 Select ab or OK c Press a or b to choose 43.) a Make sure you are in FAX mode . b Press Menu, 2, 1, 2. 21.Setup Receive 2.F/T Ring Time a 20 Secs b 30 Secs Select ab or OK c Press a or - Brother International MFC-8810DW | Basic User's Guide - English - Page 46
line through the handset you are using, just replace the handset. Your machine will do the rest. telephones uu page 42.) Note • If this feature is set to On, but your machine does FAX mode . b Press Menu, 2, 1, 3. 21.Setup Receive 3.Easy Receive a On b Off Select ab or OK c Press a - Brother International MFC-8810DW | Basic User's Guide - English - Page 47
the PC-FAX Receive software running on your PC. From the Windows® Start menu, select All Programs, Brother, MFC-XXXX, PC-Fax Receive program, see uu Software User's Guide: PC-FAX receiving. d Press a or b to choose feature in case there is a power failure before the fax is transferred - Brother International MFC-8810DW | Basic User's Guide - English - Page 48
is not supported in Mac OS. PC-FAX Send 6 The Brother PC-FAX feature lets you use your PC to send a document from an application as a standard fax. You can send a file created in any application on your PC as a PC-FAX. You can even attach a cover page. For details uu Software User's Guide: PC-FAX - Brother International MFC-8810DW | Basic User's Guide - English - Page 49
Brother machine. To avoid conflicts between your Brother machine and your Voice Mail service, do one of the following: Get the Distinctive Ring service from your telephone company. Distinctive Ring is a feature of your Brother Set your Brother machine's Receive Mode to "Manual". Manual Mode requires - Brother International MFC-8810DW | Basic User's Guide - English - Page 50
telephone company for availability and rates. What does Brother's 'Distinctive Ring' do? 7 The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company's Distinctive Ring service. The new telephone number on your line can - Brother International MFC-8810DW | Basic User's Guide - English - Page 51
you have set the Distinctive Ring feature to On, your Distinctive Ring number will receive faxes automatically. The receive mode is automatically set to Manual and you cannot change it to another receive mode while Distinctive Ring is set to On. This ensures the Brother machine will only answer the - Brother International MFC-8810DW | Basic User's Guide - English - Page 52
can turn off Distinctive Ring. The machine will stay in Manual receive mode so you will need to set the Receive longer. We do not recommend using the toll saver feature on your external TAD if it needs more than four you have problems receiving faxes, reduce the ring delay setting on your external TAD - Brother International MFC-8810DW | Basic User's Guide - English - Page 53
suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls. If all incoming calls will be answered by a switchboard operator we recommend that you set the Receive Mode to Manual. We cannot - Brother International MFC-8810DW | Basic User's Guide - English - Page 54
one is on the line: 7 You should assume that you're receiving a manual fax. Press l51 and wait for the chirp or until the LCD shows Receiving, and then hang up. Note You can also use the Easy Receive feature to make your machine automatically take the call. (See Easy Receive uu - Brother International MFC-8810DW | Basic User's Guide - English - Page 55
services and external devices Using a non-Brother cordless external handset 7 If your non-Brother Wait for the chirping sounds then replace the handset. (See Easy changing the three-digit remote codes, for example ### and 999. a Make sure you are in FAX mode . b Press Menu, 2, 1, 4. 21.Setup - Brother International MFC-8810DW | Basic User's Guide - English - Page 56
and storing numbers 8 How to dial 8 You can dial in any of the following ways. Manual dialing 8 Use the dial pad to enter all the digits of the telephone or fax number. Speed dialing 8 Press (Address Book) twice and enter the three digit Speed Dial number. (See Storing Speed Dial numbers uu - Brother International MFC-8810DW | Basic User's Guide - English - Page 57
addresses from your server. (See How to set up LDAP uu Network User's Guide) (The LDAP function is available as a download for MFC-8510DN and MFC-8710DW.) Fax redial 8 If you are sending a fax manually Pause only works if you dialed from the control panel. 8 If you are sending a fax automatically and - Brother International MFC-8810DW | Basic User's Guide - English - Page 58
a quick dial number, the LCD shows the name, if you stored it, or the number. A scan profile can also be stored along with the fax number. If you lose electrical power, the quick dial of the E-Mail options. (The IFAX and E-Mail options are available as a download for MFC-8510DN and MFC-8710DW.) 46 - Brother International MFC-8810DW | Basic User's Guide - English - Page 59
1 Registration Type selection is available for MFC-8910DW. The selection is also available for MFC-8510DN and MFC-8710DW if you download the IFAX and E-mail options from the Brother Solutions Center at: http://solutions.brother.com/. Note • PDF/A is a PDF file format intended for long-term - Brother International MFC-8810DW | Basic User's Guide - English - Page 60
S.Fine or Photo. Press OK. Press OK if you don't want to change the default resolution. For MFC-8910DW (or if you downloaded IFAX and E-mail options): 8 If you installed the IFAX and E-mail options on the MFC-8510DN or MFC-8710DW, use this procedure to store the One Touch Dial numbers. a Press the - Brother International MFC-8810DW | Basic User's Guide - English - Page 61
you chose first will be applied to the broadcast. 8 • You can also store the number or E-mail address by pressing Menu, 2, 3, 1. • For details about the file format uu Software User's Guide: Using the Scan key. f Press a or b to choose the resolution from Std, Fine, S.Fine or Photo. Press OK - Brother International MFC-8810DW | Basic User's Guide - English - Page 62
a few keys ( (Address Book) twice, the three-digit number and Start). The machine can store 300 Speed Dial numbers (001- 300). For MFC-8510DN and MFC-8710DW: 8 You can add the IFAX and E-mail options by downloading them from the Brother Solutions Center at: http://solutions.brother.com/. Then you - Brother International MFC-8810DW | Basic User's Guide - English - Page 63
OK if you don't want to change the default resolution. For MFC-8910DW (or if you downloaded IFAX and E-mail options): 8 If you installed the IFAX and E-mail options on the MFC-8510DN and MFC-8710DW, use this procedure to store the Speed Dial numbers. a Press (Address Book) twice and enter a three - Brother International MFC-8810DW | Basic User's Guide - English - Page 64
broadcast and you have saved a scan profile along with the number or E-mail address, the scan profile of the One Touch, Speed Dial or Group number you chose first will be applied to the broadcast. • For details about the file format uu Software User's Guide: Using the Scan key. • You can also store - Brother International MFC-8810DW | Basic User's Guide - English - Page 65
? appears, press 1 to choose Yes to confirm. Go to step d. 23.Address Book #005:MIKE a 1.Change b 2.Clear Select ab or OK c Edit the number, name and Resolution by the following the instruction in the Note. When you are finished editing, press OK. 8 (For more - Brother International MFC-8810DW | Basic User's Guide - English - Page 66
, and then press OK. (BASIC USER'S GUIDE) For details about changing the following settings, see pages 16 - 17: Paper Type Paper Size Tray Use (Tray Use in COPY mode) (ADVANCED USER'S GUIDE) For details about changing the following settings uu Advanced User's Guide: Copy settings) Enlg/Red - Brother International MFC-8810DW | Basic User's Guide - English - Page 67
digital camera supporting mass storage 10 With the Direct Print feature, you Flash Memory Drive that has the following specifications: USB Class USB Mass Storage Class Transfer of an application, click File, then Print. b Choose Brother MFC-XXXX Printer (1) and check the Print to file box (2). Click - Brother International MFC-8810DW | Basic User's Guide - English - Page 68
camera supporting mass error occurs, the USB memory menu will not appear on the LCD. • When the machine is in the Deep Sleep mode password and press OK. • If your machine has been set to Secure Function Lock On, you may not be able to access Direct Print. (See Advanced User's Guide: Switching Users - Brother International MFC-8810DW | Basic User's Guide - English - Page 69
camera supporting mass Press OK. Direct Print a1./FOLDER1 2.FILE_1.PDF b3.FILE_2.PDF Select ab or OK Note • Your digital change the current default settings, go to step e. Print File Set aPaper Size Media Type bMultiple Page Select ab or OK Note • You can choose the following settings: Paper - Brother International MFC-8810DW | Basic User's Guide - English - Page 70
. Press Menu, 1, 6, 3, and then press a or b to select the tray you want as the new default. (See Tray Use in print mode uu page 18.) • You can change the default settings for Direct Print by using the control panel when the machine is not in the Direct Print mode. Press Menu, 5 to enter the - Brother International MFC-8810DW | Basic User's Guide - English - Page 71
it. To print from a computer, you must install the printer driver. (See Software User's Guide: Printing for Windows® or Printing and Faxing for Macintosh.) a Install the Brother printer driver from the Installer CD-ROM. (See Quick Setup Guide.) b From your application, choose the Print command - Brother International MFC-8810DW | Basic User's Guide - English - Page 72
12 How to scan to a computer 12 Scanning a document as a PDF file using ControlCenter4 (Windows®) 12 (Detailed information uu Software User's Guide: Scanning) Note The screens on your PC may vary depending on your model. ControlCenter4 is a software utility that lets you quickly and easily access - Brother International MFC-8810DW | Basic User's Guide - English - Page 73
configuration. Click Configuration, and then select Button settings, Scan and File. The configuration dialog box appears. You can change the default settings. 1 2 3 4 5 12 1 Confirm PDF (*.pdf) is selected from the File Type pull-down list. 2 You can enter the file name you want to use for the - Brother International MFC-8810DW | Basic User's Guide - English - Page 74
Chapter 12 g Click File. The machine starts the scanning process. The folder where the scanned data is saved will open automatically. 62 - Brother International MFC-8810DW | Basic User's Guide - English - Page 75
IP address. Install the scanner drivers from the Installer CD-ROM. (See Quick Setup Guide.) Configure the machine with a TCP/IP address if network scanning does not work. (See Software User's Guide: Configuring Network Scanning (Windows®).) SCAN key settings 12 You can change your machine's SCAN - Brother International MFC-8810DW | Basic User's Guide - English - Page 76
change the default settings. 1 2 3 4 5 1 You can choose the file type from the pull-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button. 4 You can choose a scanning - Brother International MFC-8810DW | Basic User's Guide - English - Page 77
to PC) • FTP • Web Service 2 (Web Services Scan) 1 Available for MFC-8510DN and MFC-8710DW if you download IFAX and E-mail options. 2 Windows® users only. (Windows Vista® SP2 or later and Windows® 7) See Software User's Guide: Using Web Services for scanning on your network (Windows Vista® SP2 or - Brother International MFC-8810DW | Basic User's Guide - English - Page 78
advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing. Note The drum unit and toner cartridge are two separate parts. Toner cartridge See Replacing the toner - Brother International MFC-8810DW | Basic User's Guide - English - Page 79
messages are displayed on the LCD. LCD messages Replace Toner Replace Parts Drum Consumable item to replace Toner cartridge Drum unit Approximate life 3,000 pages 1 2 5 8,000 pages 1 2 6 30,000 pages 1 3 4 How to replace See page 68. See page 77. Drum Stop 1 Letter or A4 size single-sided - Brother International MFC-8810DW | Basic User's Guide - English - Page 80
Customer Service. • If you print graphics, bold text, charts, Web pages with borders, and other types of printouts that consist of more than simple text, the amount of toner used will increase. • We recommend that you clean the machine when you replace the toner cartridge. (See Advanced User's Guide - Brother International MFC-8810DW | Basic User's Guide - English - Page 81
front cover. Routine maintenance WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. c Take out the drum unit and toner cartridge assembly. A 69 - Brother International MFC-8810DW | Basic User's Guide - English - Page 82
Important • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in - Brother International MFC-8810DW | Basic User's Guide - English - Page 83
NOT touch the shaded parts shown in the illustrations. Note • Be sure to seal up the used toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge. • Go to http://www.brother.com/original/ index.html for instructions on how to - Brother International MFC-8810DW | Basic User's Guide - English - Page 84
unpacked drum unit is put in direct sunlight or room light, the unit may be damaged. • Brother strongly recommends that you DO NOT refill the toner cartridge provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges. Use - Brother International MFC-8810DW | Basic User's Guide - English - Page 85
assembly back into the machine. Note Make sure that you put in the toner cartridge correctly or it may separate from the drum unit. A j Close the front cover of the machine. Note After you replace a toner cartridge, DO NOT turn off the machine's power switch or open the front cover until the - Brother International MFC-8810DW | Basic User's Guide - English - Page 86
button and then open the front cover. WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. c Take out the drum unit and toner cartridge assembly. 74 - Brother International MFC-8810DW | Basic User's Guide - English - Page 87
Important • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes, immediately wipe or - Brother International MFC-8810DW | Basic User's Guide - English - Page 88
the drum unit with a new one. Replace Parts Drum A Replace Parts Drum The drum unit has exceeded its rated life. Please replace the drum unit with a new one. We recommend a genuine Brother drum unit be installed at this time. After replacement, reset the drum counter by following the instructions - Brother International MFC-8810DW | Basic User's Guide - English - Page 89
replace the drum unit, clean the inside of the machine. (See Advanced User's Guide: Cleaning and checking the machine.) • Wait to unpack the new drum unit Take out the drum unit and toner cartridge assembly. WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine - Brother International MFC-8810DW | Basic User's Guide - English - Page 90
Important • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in - Brother International MFC-8810DW | Basic User's Guide - English - Page 91
quality problems, DO NOT touch the shaded parts shown in the illustrations. Note • Be sure to seal up the used drum unit tightly in a suitable bag so that toner powder does not spill out of the drum unit. • Go to http://www.brother.com/original/ index.html for instructions on - Brother International MFC-8810DW | Basic User's Guide - English - Page 92
unit with a new one, you need to reset the drum counter by completing the following steps. Important Do not reset the drum counter when you only replace the toner cartridge. a With the front cover still open, press Clear. Replace Drum? a 1.Yes b 2.No Select ab or OK b To confirm you are installing - Brother International MFC-8810DW | Basic User's Guide - English - Page 93
below first and follow the troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Identifying your problem B First, check the following - Brother International MFC-8810DW | Basic User's Guide - English - Page 94
Scanning problems: Scanning difficulties uu page 111 Software and Network problems: Software difficulties uu page 111 Network difficulties uu page 112 82 - Brother International MFC-8810DW | Basic User's Guide - English - Page 95
with Direct Print. Cartridge Error Put the Toner Cartridge back in. The toner cartridge is not installed correctly. Pull out the drum unit and toner cartridge assembly, take out the toner cartridge, and put it back into the drum unit again. Put the drum unit and toner cartridge assembly back in - Brother International MFC-8810DW | Basic User's Guide - English - Page 96
DIMM meets the required specifications. (See Advanced User's Guide: Memory board.) Re-install the DIMM correctly. Wait a few seconds, and then turn it on again. If this error message appears again, replace the DIMM with a new one. (See Advanced User's Guide: Installing extra memory.) The - Brother International MFC-8810DW | Basic User's Guide - English - Page 97
fuser unit. See Paper is jammed in the duplex tray uu page 102. Jam Inside The paper is jammed inside the See Paper is jammed inside the machine machine. uu page 98. The toner cartridge is placed in Put the toner cartridge into the drum unit, and the machine without the drum then re-install - Brother International MFC-8810DW | Basic User's Guide - English - Page 98
toner cartridge from the drum unit, and re-install the toner cartridge back into the drum unit again. Re-install the drum unit and toner cartridge assembly back in the machine. If the problem continues, replace the toner cartridge. (See Replacing the toner cartridge uu page 68.) The standard paper - Brother International MFC-8810DW | Basic User's Guide - English - Page 99
not Reset the drum unit counter. reset when a new drum was installed. (See Replacing the drum unit uu page 77.) Replace Parts Fuser Unit It is time to replace the fuser unit. Call Brother Customer Service or a Brother Authorized Service Center to replace the fuser unit. To replace Fuser Unit - Brother International MFC-8810DW | Basic User's Guide - English - Page 100
Error Message Replace Parts PF Kit 1 PF Kit 2 PF Kit MP Replace Toner Scan Unable XX Size Error Size Error DX Size mismatch Toner Low Cause Action It is time to replace the paper feeding kit. Call Brother Customer Service or a Brother Authorized Service Center to replace the PF Kit. To replace - Brother International MFC-8810DW | Basic User's Guide - English - Page 101
to the USB direct interface. The machine cannot find paper of the same size in another tray when the paper tray in use has run out of paper during a copy operation. Unplug the device from the USB direct interface. (See the specifications for supported USB Flash memory drives in Printing data from - Brother International MFC-8810DW | Basic User's Guide - English - Page 102
Scan is an error message on the enter fax transfer mode. (See Quick Setup Guide: Set your Station ID.) a Press installed MFL-Pro Suite on your PC, and then turn on PC-Fax Receiving on the PC. (See Software User's Guide: PC-FAX receiving.) From the Windows® Start menu, select All Programs, Brother, MFC - Brother International MFC-8810DW | Basic User's Guide - English - Page 103
B Document is jammed in the top of the ADF unit B a Take out any paper from the ADF that is not jammed. b Open the ADF cover. c Pull the jammed document out to the left. Troubleshooting Document is jammed under the document cover B a Take out any paper from the ADF that is not jammed. b Lift the - Brother International MFC-8810DW | Basic User's Guide - English - Page 104
small documents jammed in the ADF B a Lift the document cover. b Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. Document is jammed at the output tray B a Take out any paper from the ADF that is not jammed. b Pull the jammed document out to the - Brother International MFC-8810DW | Basic User's Guide - English - Page 105
Jam MP Tray, follow these steps: a Remove the paper from the MP tray. b Remove any jammed paper from in and around the MP tray. Troubleshooting d When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides (1) on both sides of the tray. 1 e Press Start - Brother International MFC-8810DW | Basic User's Guide - English - Page 106
downward allows you to remove the paper easier. c Make sure that the paper is below the maximum paper mark ( ) in the paper tray. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots. d Put the - Brother International MFC-8810DW | Basic User's Guide - English - Page 107
fan to cool the extremely hot parts inside the machine. b Press the front cover release button and then open the front cover. Troubleshooting c Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may - Brother International MFC-8810DW | Basic User's Guide - English - Page 108
touch the internal parts of the machine. Important • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your - Brother International MFC-8810DW | Basic User's Guide - English - Page 109
the fuser cover (1). WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. 1 f Using both hands, gently pull the jammed paper out of the fuser unit - Brother International MFC-8810DW | Basic User's Guide - English - Page 110
machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. b Pull the paper tray completely out of the machine. h Close the back cover. i Put the drum unit and toner cartridge assembly back into the machine. j Close the front cover of the machine. 98 - Brother International MFC-8810DW | Basic User's Guide - English - Page 111
c Use both hands to slowly pull out the jammed paper. Troubleshooting e Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out from inside of the machine. - Brother International MFC-8810DW | Basic User's Guide - English - Page 112
, DO NOT touch the electrodes shown in the illustration. Note The drum unit and toner cartridge are two separate parts. Make sure both are installed as an assembly. If the toner cartridge is placed in the machine without the drum unit, the messages Drum Error or Jam Inside may be displayed. 100 - Brother International MFC-8810DW | Basic User's Guide - English - Page 113
lever and take the toner cartridge out of the drum unit. Remove the jammed paper if there is any inside the drum unit. Troubleshooting Note Make sure that you put in the toner cartridge correctly or it may separate from the drum unit. h Put the drum unit and toner cartridge assembly back into the - Brother International MFC-8810DW | Basic User's Guide - English - Page 114
the LCD shows Jam Duplex, follow these steps: a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. b Pull the paper tray completely out of the machine. WARNING HOT SURFACE After you have just used the machine, some internal - Brother International MFC-8810DW | Basic User's Guide - English - Page 115
completely out of the machine. Troubleshooting h Make sure that the jammed paper does not remain under the machine from static electricity. g Pull the jammed paper out of the machine or out of the duplex tray. i Put the duplex tray back into the machine. j Put the paper tray firmly back in the - Brother International MFC-8810DW | Basic User's Guide - English - Page 116
printer driver has been installed and chosen. Check to see if the LCD is showing an error message. See Error and maintenance messages uu page 83. Check that the machine is online: (Windows® 7 and Windows Server® 2008 R2) Click the (Start) button and then Devices and Printers. Right-click Brother MFC - Brother International MFC-8810DW | Basic User's Guide - English - Page 117
sure that you connected the interface cable correctly. See Quick Setup Guide. Check the paper size setting in the printer driver. You need to choose Letter, Legal or Folio paper that is 16 to 28 lb (60 to 105 g/m2). When the machine is in Deep Sleep mode, the machine does not wake up even if you - Brother International MFC-8810DW | Basic User's Guide - English - Page 118
done in the Page Setup or Document Setup menu of your application. (See your application's manual for more information.) Printing Clean the corona wire on the drum unit. See Cleaning the corona wire uu page 74. The sender's scanner may be dirty. Ask the sender to make a copy to see if the problem - Brother International MFC-8810DW | Basic User's Guide - English - Page 119
Troubleshooting Printing received faxes (continued) Difficulties Received faxes appear as split or blank pages. Suggestions Left and right margins are cut off or a single page is printed on two pages. See Paper Size uu page 16. Turn on Auto Reduction. See Advanced User's Guide: Printing a reduced - Brother International MFC-8810DW | Basic User's Guide - English - Page 120
or VoIP services, please contact your service provider for connection instructions. Make Brother machine to automatically answer any incoming faxes, you should select the Manual mode. In Manual receiving problems recur after resetting the ring delay, then a person, device, or subscriber service is - Brother International MFC-8810DW | Basic User's Guide - English - Page 121
that FAX is illuminated. See How to send a fax uu page 26. Print the Transmission Verification Report and check for an error. See Advanced User's Guide: Reports. Contact your administrator to check your Secure Function Lock Settings. Ask the other party to check that the receiving machine has - Brother International MFC-8810DW | Basic User's Guide - English - Page 122
strip. See Advanced User's Guide: Cleaning the scanner. Handling service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error Correction Mode) feature should help overcome this problem - Brother International MFC-8810DW | Basic User's Guide - English - Page 123
using the ICA Scanner Driver See Software User's Guide: Scanning a document using the ICA driver (Mac OS X 10.6.x or greater). Try increasing the scanning resolution. (Macintosh users) Make sure you have downloaded and installed Presto! PageManager from http://nj.newsoft.com.tw/download/brother - Brother International MFC-8810DW | Basic User's Guide - English - Page 124
read FAQs and troubleshooting suggestions at http://solutions.brother.com/. The Brother software cannot be installed. (Windows®) If the Security Software warning appears on the PC screen during the installation, change the Security Software settings to permit the Brother product setup program or - Brother International MFC-8810DW | Basic User's Guide - English - Page 125
For installing BR-Script3 printer driver through the network, visit the Brother Solutions Center at http://solutions.brother.com/. The machine beeps when you try to If FAX is not illuminated, press it to turn on FAX mode. The Setup Receive access the Setup Receive and Setup Send menus. settings - Brother International MFC-8810DW | Basic User's Guide - English - Page 126
to 9600 bps and turns off ECM (error correction mode). Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to Basic(for VoIP). Normal - Brother International MFC-8810DW | Basic User's Guide - English - Page 127
Advanced User's Guide: Toner Save. See Software User's Guide: Printing (for Windows®). See Software User's Guide: Printing and Faxing (for Macintosh). Clean the corona wire of the drum unit. See Cleaning the corona wire uu page 74. B Put in a new toner cartridge. See Replacing the toner - Brother International MFC-8810DW | Basic User's Guide - English - Page 128
the printer driver. See Software User's Guide: Printing (for Windows®). See Software User's Guide: Printing and Faxing (for Macintosh). Put in a new drum unit. See Replacing the drum unit uu page 76. Put in a new toner cartridge. See Replacing the toner cartridge uu page 68. The fuser unit may - Brother International MFC-8810DW | Basic User's Guide - English - Page 129
. Put in a new drum unit. See Replacing the drum unit uu page 76. The fuser unit may be contaminated. Call Brother Customer Service at: In USA: 1-877-BROTHER (1-877-276-8437) In Canada: 1-877-BROTHER Make sure that you use paper that meets our specifications. See Acceptable paper and other print - Brother International MFC-8810DW | Basic User's Guide - English - Page 130
choose the appropriate media type in the printer driver or in the machine's Paper Type menu setting. See Paper Type uu page 16. See Software User's Guide: Printing (for Windows®). See Software User's Guide: Printing and Faxing (for Macintosh). The problem may disappear by itself. Print multiple - Brother International MFC-8810DW | Basic User's Guide - English - Page 131
of paper. If the problem is not solved after printing the blank pages, the drum unit may have foreign material, such as glue from a label, stuck on the drum. Clean the drum unit. See Advanced User's Guide: Cleaning the drum unit. The drum unit may be damaged. Put in a new drum unit. See Replacing - Brother International MFC-8810DW | Basic User's Guide - English - Page 132
toner cartridge may be damaged. Put in a new toner cartridge. See Replacing the toner cartridge uu page 68. The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit uu page 76. The fuser unit may be contaminated. Call Brother Customer Service at: In USA: 1-877-BROTHER - Brother International MFC-8810DW | Basic User's Guide - English - Page 133
) uu page 11. Choose Improve Toner Fixing mode in the printer driver. See Software User's Guide: Printing (for Windows®). B See Software User's Guide: Printing and Faxing (for Macintosh). If this selection does not provide enough improvement, change the printer driver setting in Media Type to - Brother International MFC-8810DW | Basic User's Guide - English - Page 134
print quality Recommendation Choose Reduce Paper Curl mode in the printer driver. See Software User's Guide: Printing (for Windows®). See Software User's Guide: Printing and Faxing (for Macintosh). Open the back cover (face-up output tray) to let the printed paper exit onto the face-up output - Brother International MFC-8810DW | Basic User's Guide - English - Page 135
b Press Stop/Exit. Troubleshooting Reset functions B The following reset functions are available: 1 Network You can reset the internal print server back to its default factory settings such as the password and IP address information. 2 Address & Fax Address & Fax resets the following settings - Brother International MFC-8810DW | Basic User's Guide - English - Page 136
(Canada) Press Menu, 0, 7. 06.Reset 1.Network 2.Address & Fax 3.All Settings Select ab or OK b Press a or b to choose the reset function you want to use. Press OK. c Do one of the following; To reset the settings, press 1 and go to step d. To exit without making changes, press 2 and go to step - Brother International MFC-8810DW | Basic User's Guide - English - Page 137
menu. Press 4 for Printer menu. Press 5 for USB Direct I/F menu. Press 6 for Print Reports menu. Press 7 for Network menu. Press 8 for Machine Info. menu. Press 9 for Service menu. 1 Press 0 for Initial Setup menu. 1 This will appear only when the LCD shows an error message. You can - Brother International MFC-8810DW | Basic User's Guide - English - Page 138
3 1.General Setup 1.Mode Timer - Level 4 - 2.Paper 1.Paper Type 1.MP paper 16 (This menu Plain* in the paper tray. appears if you have installed Thick the optional Thicker lower tray on MFC-8710DW Recycled Paper or MFC-8910DW.) See Advanced User's Guide. See Software User's Guide - Brother International MFC-8810DW | Basic User's Guide - English - Page 139
L A6 B5 B6 Folio 3.Tray#2 (This menu appears if you have installed the optional lower tray on MFC-8710DW or MFC-8910DW.) A4 Letter* Legal Executive A5 B5 B6 See Advanced User's Guide. Folio See Software User's Guide. The factory settings are shown in Bold with an asterisk. Descriptions Sets - Brother International MFC-8810DW | Basic User's Guide - English - Page 140
page yield of the toner cartridge. Range varies depending on models. Conserves power. 03Min* On Off* Decreases printing noise. Tray#1 Only Chooses the tray that 17 will be used for COPY Tray#2 Only mode. MP Only MP>T1>T2* See Advanced User's Guide. See Software User's Guide. T1>T2>MP (Tray - Brother International MFC-8810DW | Basic User's Guide - English - Page 141
features Level 1 Level 2 1.General Setup 6.Tray Use (Continued) (Continued) Level 3 2.Fax Level 4 - 3.Print - 7.LCD Contrast - - 8.Security 1.Function Lock - 2.Setting Lock - See Advanced User's Guide. See Software User's Guide have installed the optional lower tray on MFC-8710DW or MFC- - Brother International MFC-8810DW | Basic User's Guide - English - Page 142
2 Level 3 Level 4 1.General Setup 9.Document Scan 1.Glass ScanSize - (Continued) 2.File Size 1.Color 2.Gray 3.Duplex Scan - (MFC-8910DW) See Advanced User's Guide. See Software User's Guide. Options A4 Letter* Legal/Folio (Legal/Folio is available for MFC-8710DW and MFC-8910DW) Small Medium - Brother International MFC-8810DW | Basic User's Guide - English - Page 143
Menu and features Level 1 2.Fax Level 2 Level 3 Level 4 1.Setup Receive 1.Ring Delay - (In FAX mode only) 2.F/T Ring Time - Options - On Off* Prints received faxes on both sides of the paper. See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. C 131 - Brother International MFC-8810DW | Basic User's Guide - English - Page 144
1.Setup Options Auto* Light Dark Standard* Fine S.Fine Descriptions Changes the lightness or darkness of faxes you send. Page See . Sets the default resolution programmed. 2.Message 8.Overseas Mode - 9.Destination - See Advanced User's Guide. Print Sample - On Off* Display* Hidden Sets up - Brother International MFC-8810DW | Basic User's Guide - English - Page 145
Menu and features Level 1 2.Fax (Continued) Level 2 Level 3 Level 4 3.Address Book 1.One Touch Dial - 2.Speed Dial - 3.Setup Groups - 4. you can turn on the safety feature Backup Print. Sets your own code C for Remote Retrieval. See Advanced User's Guide. The factory settings are shown - Brother International MFC-8810DW | Basic User's Guide - English - Page 146
MFC-8910DW, or if you download LDAP function on MFC-8510DN or MFC-8710DW) 7.Remaining Jobs - - 0.Miscellaneous 1.Compatibility - 2.Distinctive - See Advanced User's Guide VoIP service providers offer fax support using various standards. If you regularly experience fax transmission errors, choose - Brother International MFC-8810DW | Basic User's Guide - English - Page 147
Level 1 3.Copy Menu and features Level 2 1.Quality Level 3 - Options Auto* Text Photo 2.Brightness - Graph -nnnno+ 3.Contrast - -nnnon+ -nnonn+* -nonnn+ -onnnn+ -nnnno+ See Advanced User's Guide. -nnnon+ -nnonn+* -nonnn+ -onnnn+ The factory settings are shown in Bold with an asterisk. - Brother International MFC-8810DW | Basic User's Guide - English - Page 148
5.Reset Printer - See Software User's Guide. 1.Reset 2.Exit Prints a list of the machine's internal fonts. Prints a list of the machine's printer settings paper size error, and will use any compatible paper from the other paper trays. Restores the printer settings to the original factory default - Brother International MFC-8810DW | Basic User's Guide - English - Page 149
Menu and features Level 1 Level 2 Level 3 5.USB Direct I/F 1.Direct Print 1.Paper Size Options A4 Letter* Legal Descriptions Sets the paper size when printing USB Flash memory drive. 5.Collate On* Off See Software User's Guide. Enables or disables 56 the page collation when printing - Brother International MFC-8810DW | Basic User's Guide - English - Page 150
directly from the USB Flash memory drive. 7.PDF Option Document* Sets the PDF option 56 whether to print Document&Markup comments 300 dpi 2.File Name See Software User's Guide. B&W 200 dpi B&W 200x100 dpi - Enter the file name of the scanned data. The factory settings are shown in - Brother International MFC-8810DW | Basic User's Guide - English - Page 151
2.Print Report - 2.Tel Index List 1.Numeric - 2.Alphabetic - 3.Fax Journal - - 4.User Settings - - 5.Network Config - - 6.Drum Dot Print - - 7.WLAN Report - - (MFC-8710DW and MFC-8910DW) See Advanced User's Guide. See Quick Setup Guide. The factory settings are shown in Bold with an - Brother International MFC-8810DW | Basic User's Guide - English - Page 152
. See Network User's Guide. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail Server functions are available as a download. To use these functions, please download the necessary software from our web site, the Brother Solutions Center at http - Brother International MFC-8810DW | Basic User's Guide - English - Page 153
-HD See Network User's Guide. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail Server functions are available as a download. To use these functions, please download the necessary software from our web site, the Brother C Solutions Center at - Brother International MFC-8810DW | Basic User's Guide - English - Page 154
. See Network User's Guide. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail Server functions are available as a download. To use these functions, please download the necessary software from our web site, the Brother Solutions Center at http - Brother International MFC-8810DW | Basic User's Guide - English - Page 155
Menu and features Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions Page 7.Network (MFC-8510DN) (Continued) (5.E-mail/ IFAX) (Continued) 2.Setup Server (Continued) 2.POP3 1.POP3 Server Name (Up to 64 characters) IP Address Enter the POP3 server address. See . [000-255]. [ - Brother International MFC-8810DW | Basic User's Guide - English - Page 156
dpi See Network User's Guide. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail Server functions are available as a download. To use these functions, please download the necessary software from our web site, the Brother Solutions Center at http - Brother International MFC-8810DW | Basic User's Guide - English - Page 157
defaults. See Network User's Guide. The factory settings are shown in Bold with an asterisk. C LDAP, Internet Fax and Scan to E-mail Server functions are available as a download. To use these functions, please download the necessary software from our web site, the Brother Solutions Center - Brother International MFC-8810DW | Basic User's Guide - English - Page 158
IP address when the Boot Method is set to any setting except Static. Enter the IP address Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan - Brother International MFC-8810DW | Basic User's Guide - English - Page 159
the Ethernet link mode. 10B-FD See Network User's Guide. 10B-HD Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail Server functions are available - Brother International MFC-8810DW | Basic User's Guide - English - Page 160
except Static. Enter the IP address. Enter the Subnet mask. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail Server - Brother International MFC-8810DW | Basic User's Guide - English - Page 161
allocates the IP address from the link-local address range. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail - Brother International MFC-8810DW | Basic User's Guide - English - Page 162
see the current wireless network signal strength. 3.SSID - 4.Comm. Mode - See Network User's Guide. None - You can see the current SSID. Ad-hoc Infrastructure You can see the current Communication Mode. Please go to the Brother Solutions Center to download the manual at http://solutions - Brother International MFC-8810DW | Basic User's Guide - English - Page 163
. You can see the current IP Address of your machine. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. C The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail Server functions - Brother International MFC-8810DW | Basic User's Guide - English - Page 164
IP Address [000-255]. [000-255]. [000-255]. [000-255] 2.SMTP Port 25* [00001-65535] Enter the SMTP port number. See Network User's Guide. 3.Auth. for SMTP None* SMTP-AUTH POP bef.SMTP Selects the Security method for E-mail notification. Please go to the Brother Solutions Center to download - Brother International MFC-8810DW | Basic User's Guide - English - Page 165
On Off* Enables or disables APOP. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail Server functions are available as - Brother International MFC-8810DW | Basic User's Guide - English - Page 166
. 3.Relay Report - See Network User's Guide. On Off* Prints the Relay Broadcast Report. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail Server - Brother International MFC-8810DW | Basic User's Guide - English - Page 167
B&W 300 dpi B&W 200 dpi See Network User's Guide. B&W 200x100 dpi Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. LDAP, Internet Fax and Scan to E-mail Server functions are available - Brother International MFC-8810DW | Basic User's Guide - English - Page 168
) prefix/suffix address in the Off* machine and can send a document from a fax server system. 0.Network Reset - - - 1.Reset Restores all 2.Exit network settings to the factory defaults. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http - Brother International MFC-8810DW | Basic User's Guide - English - Page 169
000-255]. [000-255] Specifies the IP address of the primary or secondary WINS server. Secondary [000-255]. [000-255]. C [000-255]. [000-255] See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are - Brother International MFC-8810DW | Basic User's Guide - English - Page 170
the MAC address of the machine. 5.Set to Default - - 1.Reset Restore the wired network setting to 2.Exit factory default. 6.Wired Enable - - On* Off Enable or Disable the Wired LAN manually. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at - Brother International MFC-8810DW | Basic User's Guide - English - Page 171
] Enter the Gateway address. BRWXXXXXXXXXXXX Enter the Node name. (Up to 32 characters) 6.WINS Config - Auto* Static Chooses the WINS configuration mode. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory - Brother International MFC-8810DW | Basic User's Guide - English - Page 172
push method. 4.WPS w/PIN Code - - - You can easily configure your wireless network settings using WPS with a PIN code. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an - Brother International MFC-8810DW | Basic User's Guide - English - Page 173
PIN Code - - 3.Manual - - See Network User's Guide. None - You can see the current SSID. Ad-hoc Infrastructure You can see the current Communication Mode. - Shows the MAC address of the machine. 1.Reset 2.Exit Restore the wireless network settings to factory default. On Off* Enable - Brother International MFC-8810DW | Basic User's Guide - English - Page 174
Wi-Fi Direct™ network signal strength. None When your machine acts as Group Owner, the LCD always shows Strong. On Off* Enable or Disable the Wi-Fi Direct™ connection. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings - Brother International MFC-8810DW | Basic User's Guide - English - Page 175
mail box name. (Up to 60 characters) 4.Mailbox Pwd - Enter the password to login to the POP3 C server. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. 163 - Brother International MFC-8810DW | Basic User's Guide - English - Page 176
for new messages. 2.Poll Frequency - 3.Header - 4.Del Error Mail - 5.Notification - 4.Setup Mail TX 1.Sender Subject - 10* [01-60] Min the Domain name. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory - Brother International MFC-8810DW | Basic User's Guide - English - Page 177
Color 300 dpi the scanned data via FTP. Color 600 dpi Color Auto Gray 100 dpi Gray 200 dpi Gray 300 dpi Gray Auto B&W 300 dpi B&W 200 dpi See Network User's Guide. B&W 200x100 dpi Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory - Brother International MFC-8810DW | Basic User's Guide - English - Page 178
) prefix/suffix address in the Off* machine and can send a document from a fax server system. 0.Network Reset - - - 1.Reset Restores all 2.Exit network settings to the factory defaults. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http - Brother International MFC-8810DW | Basic User's Guide - English - Page 179
No. Level 3 - Options - 2.Page Counter - 3.Parts Life 1.Drum 2.Fuser 3.Laser 4.PF Kit MP 5.PF Kit 1 6.PF Kit 2 Total Fax/List Copy Print - - - - - - See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. Menu and features Descriptions You can check the serial - Brother International MFC-8810DW | Basic User's Guide - English - Page 180
1.Network 1.Reset 2.Exit 2.Address & Fax 1.Reset 2.Exit 3.All Settings 1.Reset 2.Exit See Advanced User's Guide. See Quick Setup Guide. See Network User's Guide. time you dial. See . Restores all network 123 settings to the factory defaults. Restores all stored phone numbers and fax settings. - Brother International MFC-8810DW | Basic User's Guide - English - Page 181
(in USA) English* Español (in Canada) English* See Advanced User's Guide. See Quick Setup Guide. See Network User's Guide. Français The factory settings are shown in Bold with an asterisk. Menu and features Descriptions Allows you to change the LCD language for your country. Page See . C 169 - Brother International MFC-8810DW | Basic User's Guide - English - Page 182
c once between numbers. To enter a space in a name, press c twice between characters. Making corrections If you entered a character incorrectly and want to change it, press d or c to move the cursor to the incorrect character, and then press Clear. Repeating letters To enter a letter on the same - Brother International MFC-8810DW | Basic User's Guide - English - Page 183
Menu and features Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or letter you want. Press OK to choose it. - Brother International MFC-8810DW | Basic User's Guide - English - Page 184
://www.brother.com/ for details. Model Printer Type Print Method Memory Capacity Standard Optional LCD (liquid crystal display) Power Source Power Consumption 1 Peak (Average) Copying Dimensions Copying (Quiet Mode) Ready Sleep (WLAN:On) Deep Sleep MFC-8510DN MFC-8710DW MFC-8910DW - Brother International MFC-8810DW | Basic User's Guide - English - Page 185
Model Dimensions (Continued) Specifications MFC-8510DN MFC-8710DW MFC-8910DW MFC-8510DN D 16.7 in. (423 mm) Weights (with consumables) (MFC-8710DW and MFC-8910DW) Up to 35 pages (MFC-8510DN) For best results we recommend: Temperature: 68°F to 86°F (20 to 30 °C) Humidity: 50% to 70% Paper: - Brother International MFC-8810DW | Basic User's Guide - English - Page 186
Document Size D Model Document Size (Single-sided) Document Size (2-sided (Duplex)) ADF Width ADF Length Scanner Glass Width Scanner Glass Length ADF Width ADF Length MFC-8510DN MFC-8710DW MFC-8910DW 5.8 to 8.5 in. (147.3 to 215.9 mm) 5.8 to 14.0 in. (147.3 to 355.6 mm) Max. 8.5 in. (215.9 - Brother International MFC-8810DW | Basic User's Guide - English - Page 187
Specifications Print media D Model MFC-8510DN MFC-8710DW MFC-8910DW D Paper Input Paper Tray (Standard) Paper Type Paper Size Plain Paper, Thin Paper, Recycled Paper Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive, Legal, Folio Paper Weight 16 to 28 lb (60 to 105 g/m2) - Brother International MFC-8810DW | Basic User's Guide - English - Page 188
Duplex) Print Receiving Automatic 2-sided (Duplex) Sending Scanning Width Printing Width Gray Scale Resolution Horizontal Vertical One Touch Dial Speed Dial Groups Broadcasting Automatic Redial Memory Transmission Out of Paper Reception MFC-8510DN MFC-8710DW ITU-T Super Group 3 MH/MR/MMR - Brother International MFC-8810DW | Basic User's Guide - English - Page 189
Model Copy Width Automatic 2-sided (Duplex) Copy Multiple Copies Reduce/Enlarge Resolution First Copy Out Time 1 1 From Ready mode and standard tray Specifications D MFC-8510DN MFC-8710DW MFC-8910DW D Max. 8.27 in. (210 mm) - Yes (from ADF) Stacks or Sorts up to 99 pages 25% to 400% (in - Brother International MFC-8810DW | Basic User's Guide - English - Page 190
Scanner D Model Color / Mono TWAIN Compliant WIA Compliant ICA Compliant Color Depth Resolution Scanning Width Automatic 2-sided (Duplex) Scanning Gray Scale MFC-8510DN MFC-8710DW MFC-8910DW Yes / Yes Yes (Windows® XP / Windows Vista® / Windows® 7 / Mac OS X 10.5.8, 10.6.x, 10.7.x 1) Yes ( - Brother International MFC-8810DW | Basic User's Guide - English - Page 191
Specifications Printer D Model Automatic 2-sided (Duplex) Print Emulations Resolution Print Speed (Duplex) Print Speed First Print Time 2 MFC-8510DN MFC-8710DW MFC-8910DW D Yes PCL6, BR-Script3 (PostScript® 3™), IBM Proprinter XL, Epson FX-850 1200 dpi × 1200 dpi, HQ1200 (2400 × 600 dpi) - Brother International MFC-8810DW | Basic User's Guide - English - Page 192
Interfaces D Model USB Ethernet 3 Wireless LAN 3 MFC-8510DN MFC-8710DW MFC-8910DW Hi-Speed USB 2.0 1 2 It is recommended you use a 1.1 interface. 2 Third-party USB ports are not supported. 3 For detailed network specifications, see Network (LAN) uu page 185 and uu Network User's Guide. 180 - Brother International MFC-8810DW | Basic User's Guide - English - Page 193
Specifications Direct Print feature D Model Compatibility Interface MFC-8510DN MFC-8710DW MFC-8910DW D PDF version 1.7 1, JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), XPS version 1.0 USB direct interface 1 PDF data including a - Brother International MFC-8810DW | Basic User's Guide - English - Page 194
Speed Minimum Recommended Hard Disk Space RAM RAM to install For For Drivers Applications Supported PC Software Functions Supported PC Interface 2 Windows® Operating System Windows® XP Home 1 4 Windows® XP Professional 1 4 Windows® XP Professional x64 Edition 1 4 Intel® Pentium® II or - Brother International MFC-8810DW | Basic User's Guide - English - Page 195
Speed RAM RAM to install For For PC Software PC Interface 2 D Drivers Applications Functions Windows Intel® Pentium® III 256 MB 512 MB 50 MB N/A Server® or equivalent 2003 (print only via network) Printing 10Base-T/ 100 Base-TX (Ethernet), Wireless 802.11 b/g/n 5 Windows Server® 2003 x64 - Brother International MFC-8810DW | Basic User's Guide - English - Page 196
Consumable items D Model Toner Cartridge Inbox Drum Unit Standard High Yield MFC-8510DN MFC-8710DW MFC-8910DW Approx. 2,000 pages Letter or A4 page 1 Approx. 3,000 pages Letter or A4 page 1 Approx. 3,000 pages Letter or A4 page 1 Approx. 8,000 pages - Brother International MFC-8810DW | Basic User's Guide - English - Page 197
Network Setup Support Utility AOSS™ WPS MFC-8510DN MFC-8710DW MFC-8910DW You can connect your machine to a network for Network Printing, Network Scanning, PC-Fax Send, PC-Fax Receive (Windows® only) and Remote Setup 1. Also included is Brother BRAdmin Light 2 3 Network Management software - Brother International MFC-8810DW | Basic User's Guide - English - Page 198
product support i service centers i warranties iii C Cleaning corona wire 74 Connecting external TAD (answering machine) .......40 external telephone 42 Consumable items 66, 67 Control panel overview 6 ControlCenter2 (for Macintosh) See Software User's Guide. ControlCenter4 (for Windows®) See - Brother International MFC-8810DW | Basic User's Guide - English - Page 199
codes changing 43 reset the machine 124 reset functions 123 serial number 123 status LED 8 Macintosh See Software User's Guide. Maintenance, routine replacing drum unit 76 toner cartridge 68 Manual dialing 44 receive 30, 32 Memory 172 Menu Table 126 Mode, entering copy 54 fax 26 scan - Brother International MFC-8810DW | Basic User's Guide - English - Page 200
48 setting up 48 using 44 search 45 speed dial changing 53 custom scan profile 50 setting up 50 using 44 R Redial/Pause key 45, 48 Remote setup See Software User's Guide. Replacing drum unit 76 toner cartridge 68 Reports Transmission Verification 28 Resolution copy 177 fax (standard - Brother International MFC-8810DW | Basic User's Guide - English - Page 201
170 Toner cartridge replacing 68 Troubleshooting 104 document jam 91, 92 error messages on LCD 83 if you are having difficulty copy quality 111 incoming calls 110 network 112 E paper handling 105 print quality 115 printing 104, 106 receiving faxes 108 scanning 111 sending - Brother International MFC-8810DW | Basic User's Guide - English - Page 202
Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.
Basic User’s Guide
MFC-8510DN
MFC-8710DW
MFC-8910DW
Not all models are available in all countries.
Version 0
USA/CAN