Brother International MFC 9420CN Users Manual - English

Brother International MFC 9420CN - Color Laser - All-in-One Manual

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  • Brother International MFC 9420CN | Users Manual - English - Page 1
    USER'S GUIDE MFC-9420CN Version D
  • Brother International MFC 9420CN | Users Manual - English - Page 2
    If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-9420CN Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the inside of the front cover. Retain this User's Guide with your sales receipt as a permanent
  • Brother International MFC 9420CN | Users Manual - English - Page 3
    Function Center needs. You can download the latest software, documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product. http://solutions.brother.com Note You can check here for Brother driver updates. For Customer Service In USA: In Canada
  • Brother International MFC 9420CN | Users Manual - English - Page 4
    Toner Cartridge OPC Belt Waste Toner Pack Fusing Unit Telephone Line Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power Telephone Line Surges and Voltage Spikes (2 outlets) Power Protector for A/C Power Telephone Line Surges and Voltage Spikes (8 outlets) Lower Tray Unit User's Guide
  • Brother International MFC 9420CN | Users Manual - English - Page 5
    THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the
  • Brother International MFC 9420CN | Users Manual - English - Page 6
    and Accessory Items. Consumable and Accessory Items include but are not limited to Toner Cartridges, OPC Belt Assembly, Fuser Unit and Transfer Belt Assembly. • Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free
  • Brother International MFC 9420CN | Users Manual - English - Page 7
    Brother® Color Laser One-Year On-Site Limited Warranty (USA only) What Brother will do: If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center
  • Brother International MFC 9420CN | Users Manual - English - Page 8
    the end user/purchaser to a "Brother" Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt. For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and
  • Brother International MFC 9420CN | Users Manual - English - Page 9
    Guide Sending Faxes Automatic Transmission 1 If it is not illuminated in blue, press (Fax). 2 Load your document. 3 Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad. 4 Press Black Start or Color name up to 15 characters (or leave it blank). Press Menu/Set. 6 Press Stop/Exit.
  • Brother International MFC 9420CN | Users Manual - English - Page 10
    Start. ▲ ▲ Making copies Single copy 1 Press blue. (Copy) to illuminate it in 2 Load your document. 3 Press Black Start or Color Start. Sorting copies using the ADF 1 Press blue. (Copy) to illuminate it in 2 Load your document. 3 Use the dial pad to enter the number of
  • Brother International MFC 9420CN | Users Manual - English - Page 11
    this Guide 1-1 Finding information 1-1 Symbols used in this Guide 1-1 How to access the complete User's Guide 1-2 the ADF (automatic document feeder 2-10 Using the scanner glass 2-11 3 Setup Date and Time ...3-1 Automatic Ecology features 3-7 Toner Save ...3-7 Sleep Time ...3-8 Mode Timer...3-8
  • Brother International MFC 9420CN | Users Manual - English - Page 12
    features Setting Lock ...4-1 Setting up the password 4-1 Changing the Setting Lock password 4-2 Turning Setting Lock on 4-2 Turning scanner glass 5-1 Color fax transmission 5-2 Canceling a fax in progress 5-2 Dual Access (Black & White only 5-2 Sending a fax manually 5-3 Manual transmission
  • Brother International MFC 9420CN | Users Manual - English - Page 13
    Print Density 6-6 Operation from extension telephones 6-6 Using a cordless external handset 6-6 For Fax/Tel mode only 6-7 7 Dialing and phone options How to dial...7-1 Manual credit card numbers 7-6 Tone or Pulse 7-6 Phone line services 7-6 Distinctive Ring 7-6 Caller ID...7-8 8 Remote Fax
  • Brother International MFC 9420CN | Users Manual - English - Page 14
    10 Printing reports and Color 11-7 Out of Memory message 11-9 Legal limitations 11-9 Section IV - Software and Network Features Section V - Appendixes A Important information Standard telephone and FCC Notices These notices are in effect on models sold and used in the United
  • Brother International MFC 9420CN | Users Manual - English - Page 15
    the machine C-21 Cleaning the scanner glass C-22 Cleaning to prevent paper jams C-22 Cleaning the laser glass C-24 Replacing the consumable items C-26 Toner cartridges C-28 Waste toner pack C-31 OPC belt cartridge C-33 Fusing unit C-35 Replacing the transfer belt cleaner C-37 Replacing the
  • Brother International MFC 9420CN | Users Manual - English - Page 16
    Lower tray unit (LT-27CL D-1 SO-DIMM (Memory D-3 Installing additional memory D-4 E Specifications Product description E-1 General ...E-1 Print media...E-2 Fax...E-3 Copier ...E-4 Scanner ...E-5 Printer ...E-6 Interfaces ...E-6 Computer requirements E-7 Consumable items E-8 Replacement Parts
  • Brother International MFC 9420CN | Users Manual - English - Page 17
    Section I 1. General Information 2. Loading paper and documents 3. Setup 4. Security features General SECTION I GENERAL
  • Brother International MFC 9420CN | Users Manual - English - Page 18
    by checking the Index at the back of this Guide. Symbols used in this Guide Throughout this Guide you will see special symbols alerting you to important electrical shock. Hot Surface icons warn you not to touch machine parts that are hot. Cautions specify procedures you must follow or avoid
  • Brother International MFC 9420CN | Users Manual - English - Page 19
    Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the complete User's Guide located in the 'Documentation' section of the CD-ROM. To view Documentation (For Windows®) From the Start menu, select Brother, MFL Pro Suite MFC-9420CN from
  • Brother International MFC 9420CN | Users Manual - English - Page 20
    you want to read. • Quick Setup Guide: Setup and Software Installation Instructions • User's Guide (3 manuals): User's Guide for stand-alone operations, Software User's Guide and Network User's Guide General Information How to find Scanning instructions There are several ways you can scan
  • Brother International MFC 9420CN | Users Manual - English - Page 21
    Chapter 1 Control panel overview 03/01 15:25 Fax Sleep 1 One-Touch Keys These 8 keys give you instant access to 16 previously stored numbers. 2 Shift To access One-Touch numbers 9 to 16, hold down Shift as you press the One-Touch key. 3 Copy keys (Temporary settings): Enlarge/Reduce Lets you
  • Brother International MFC 9420CN | Users Manual - English - Page 22
    in full color. 8 Stop/Exit Stops an operation or exits from the menu. 9 Secure Print Lets you print secured print data saved in the machine's memory if you enter the four-digit password. (For details about using this feature, for Windows® see Chapter 1 in the Software User's Guide on the CD-ROM, and
  • Brother International MFC 9420CN | Users Manual - English - Page 23
    people with Voice Mail choose an alternative service, which is called "Distinctive Ring", and they are very satisfied with it. (See Distinctive Ring on page 7-6.) Another way to avoid possible problems is to replace Voice Mail with an answering machine. Your Brother machine is designed to work with
  • Brother International MFC 9420CN | Users Manual - English - Page 24
    fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You'll hear them after you dial and press Black Start or Color Start and they will continue for about 60 seconds after dialing. During that time, the sending machine must begin the "handshake" or connection with the
  • Brother International MFC 9420CN | Users Manual - English - Page 25
    suitable. ■ Use neutral paper. Do not use acidic or alkaline paper. ■ Print quality will vary depending on the paper being used. CAUTION Do not load envelopes, trays in the machine driver and this Guide are as follows: Tray and optional unit Standard paper tray Optional lower tray Name Tray 1 Tray 2 2
  • Brother International MFC 9420CN | Users Manual - English - Page 26
    Loading paper and documents Paper capacity of the paper trays Standard Paper Tray (Tray 1) Optional lower tray (Tray 2) Paper size A4, Letter, Legal, B5 (JIS/ISO), Executive, A5, COM10, DL, A4, Letter, B5 (JIS/ISO), Executive 2 4.1 x 8.3 in. to 8.5 x 11.7 in. (104.8 x 210 mm to 215.9 x 297
  • Brother International MFC 9420CN | Users Manual - English - Page 27
    print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Some important guidelines when selecting paper are: ■ Supplier should be informed that the paper or envelopes will be used in a color laser machine. ■ Preprinted paper must use inks
  • Brother International MFC 9420CN | Users Manual - English - Page 28
    , some envelopes will have feed and print-quality problems because of the way they have been laser machine. Envelopes can only be fed from Tray#1. Note Brother printing, you must choose the same paper size from your software application as the paper in the tray. ■ We recommend that you do not print
  • Brother International MFC 9420CN | Users Manual - English - Page 29
    ■ that are embossed (have raised writing on them) ■ that were previously printed by a laser machine ■ that are pre-printed on the inside ■ that cannot be arranged neatly when stacked ■ that are . This damage is not covered under any Brother warranty or service agreement. Figure 2 Figure 3 2 - 5
  • Brother International MFC 9420CN | Users Manual - English - Page 30
    is more stable at the high temperatures in the fusing unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the OPC belt or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Labels should
  • Brother International MFC 9420CN | Users Manual - English - Page 31
    Chapter 2 Printable area The edges of the paper that cannot be printed on are shown below. Portrait 1 2 4 3 For all available paper sizes 1 0.17 in. (4.2 mm) 2 0.17 in. (4.2 mm) 3 0.17 in. (4.2 mm) 4 0.17 in. (4.2 mm) Landscape 1 2 4 3 For all
  • Brother International MFC 9420CN | Users Manual - English - Page 32
    . (See Paper Size on page 3-9.) ■ If your application software supports paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons. ■ Before
  • Brother International MFC 9420CN | Users Manual - English - Page 33
    paper you are using. Release the snap lock. Squeeze and slide the left hand side paper guide to the paper size you are using, and release it. 5 Put the paper in the tray with the recommended print side face up. PAPER LABEL TRANSPARENCY ENVELOPE CARDSTOCK ABC 4 Fan the stack of paper well
  • Brother International MFC 9420CN | Users Manual - English - Page 34
    Printing on envelopes Adjust the paper length and width guides to fit the envelopes that are going to be used. You can load envelopes into the standard paper tray only. Loading documents You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner ink
  • Brother International MFC 9420CN | Users Manual - English - Page 35
    first in the ADF until you feel them touch the feed roller. 2 Adjust the paper guides to fit the width of your documents. 3 Unfold the ADF document output support flap. Using the scanner glass You can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Documents
  • Brother International MFC 9420CN | Users Manual - English - Page 36
    use it will display the date and time. If you set up the Station ID the date and time displayed by your machine will be printed on every fax you send. If there is a power failure, you may have to reset the date and time. No other settings will be affected
  • Brother International MFC 9420CN | Users Manual - English - Page 37
    Chapter 3 Station ID You should store your name or company name and fax number so they print on all fax pages you send. 1 Press Menu/Set, 0, 3. Initial Setup 3.Station ID 2 Enter your fax number (up to 20 digits). Press Menu/Set. 3 Enter
  • Brother International MFC 9420CN | Users Manual - English - Page 38
    . Press Menu/Set. 3 Press Stop/Exit. Phone line settings Tone and Pulse dialing mode Your machine comes set for Tone dialing service. If you have Pulse dialing service (rotary), you need to change the dialing mode. 1 Press Menu/Set, 0, 4. Initial Setup 4.Tone/Pulse 2 Press ▲ or ▼ to select Pulse (or
  • Brother International MFC 9420CN | Users Manual - English - Page 39
    Chapter 3 Converting telephone wall outlets There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump
  • Brother International MFC 9420CN | Users Manual - English - Page 40
    the machine to work with a PBX 1 It is not guaranteed that the unit will operate properly under all circumstances with a PBX. Any cases of difficulty should operator, it is recommended that the Receive Mode be set to Manual. All incoming calls should initially be regarded as telephone calls.
  • Brother International MFC 9420CN | Users Manual - English - Page 41
    for the fax "handshake". Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the If You Subscribe to your Telephone Company's Distinctive Ring Service: You may connect an external TAD to a separate wall jack only if
  • Brother International MFC 9420CN | Users Manual - English - Page 42
    this message. You can conserve toner using this feature. When you set Toner Save to On, print appears lighter. The default setting is Off. 3 Code for people sending manual faxes. For example: "After the beep, leave a message or send a fax by pressing 51 and Start." Ecology 1.Toner Save 2 Press ▲
  • Brother International MFC 9420CN | Users Manual - English - Page 43
    Sleep on the LCD. If you try to print or copy in sleep mode, there will be a short delay while the fuser warms up to its working temperature. 1 Press ■ If you want to turn off sleep mode, press Start (either Black or Color) and Options simultaneously in Step 2. ■ If the machine is in Sleep Mode
  • Brother International MFC 9420CN | Users Manual - English - Page 44
    Menu/Set. 3 Press Stop/Exit. Note The machine ejects paper with printed surfaces face down onto the output paper tray in the front of the will need to change the Small Paper setting at the same time so your machine can print a reduced copy on the page. 1 Press Menu/Set, 1, 3. General Setup 3.
  • Brother International MFC 9420CN | Users Manual - English - Page 45
    volume changes with each key press. The new setting will stay until you change it again. Beeper Volume You can change the beeper volume. The default setting is Med. When the beeper is on, the machine will beep when you press a key, make a mistake, or after you have sent or received
  • Brother International MFC 9420CN | Users Manual - English - Page 46
    not need to set it, again. ■ If you forget the Setting Lock password, please call Brother Customer Service. (See Brother numbers on page i.) 4 1 Press Menu/Set, 1, 8, 2. Security 2.Setting Lock 2 Enter a four-digit number for the password. Press Menu/Set. The LCD shows Verify: 3 Re-enter the
  • Brother International MFC 9420CN | Users Manual - English - Page 47
    Lock on 1 Press Menu/Set, 1, 8, 2. Security 2.Setting Lock 2 Press ▲ or ▼ to select On. Press Menu/Set. 3 Enter the registered four-digit password. Press Menu/Set. 4 Press Stop/Exit. Turning Setting Lock off 1 Press Menu/Set, 1, 8, 2. Security 2.Setting Lock 2 Enter the registered four-digit
  • Brother International MFC 9420CN | Users Manual - English - Page 48
    ■ Printing received faxes ■ Sending faxes ■ Copying ■ PC printing ■ Scanning ■ PC Fax Receive Note ■ To print the password, please call Brother Customer Service. (See Brother numbers on page i.) 1 Press Menu/Set, 1, 8, 1. 4 Security 1.Mem Security 2 Enter a four-digit number for the password
  • Brother International MFC 9420CN | Users Manual - English - Page 49
    Memory Security on 1 Press Menu/Set, 1, 8, 1. Security 1.Mem Security 2 Press ▲ or ▼ to select Set Security. Press Menu/Set. 3 Enter the registered four-digit password. Press Menu/Set. The machine goes offline and the LCD shows Secure Mode. Note If there is a power failure the data will stay in
  • Brother International MFC 9420CN | Users Manual - English - Page 50
    Section II Fax & Telephone 5. Sending a fax 6. Receiving a fax 7. Dialing and phone options 8. Remote Fax Options (Black & White only) 9. Printing reports 10. Polling SECTION II FAX & TELEPHONE
  • Brother International MFC 9420CN | Users Manual - English - Page 51
    blue. If it is not, press (Fax) to enter Fax mode. The default setting is Fax mode. Sending a fax from the ADF This is the easiest way press (Fax). 2 Place the first page on the scanner glass. 3 Dial the fax number. Press Black Start or Color Start. ■ If you press Black Start, the machine starts
  • Brother International MFC 9420CN | Users Manual - English - Page 52
    be sent in real time. ■ You cannot send multiple pages for color faxes. Color fax transmission Your machine can send a color fax to machines that support this feature. However, color faxes cannot be stored in the memory. When you send a color fax, the machine will send it in real time (even if Real
  • Brother International MFC 9420CN | Users Manual - English - Page 53
    Chapter 5 Sending a fax manually Manual transmission Manual transmission lets you hear the dialing, ringing in blue, press (Fax). 3 Load your document. Press Black Start or Color Start. 4 If you load the document on the scanner glass, press 1 to send the fax. 5 Replace the external phone's handset
  • Brother International MFC 9420CN | Users Manual - English - Page 54
    include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialed numbers in the same broadcast. Press Menu/Set between each of for Broadcasting on page 7-5.) After the broadcast is finished, a Broadcast Report will be printed to let you know the results. 1 If it is not illuminated in blue,
  • Brother International MFC 9420CN | Users Manual - English - Page 55
    fax only). In Fax mode , press Resolution and ▲ or ▼ to select the setting you want, and then press Menu/Set. -OR- You can change the default setting. 1 If it is not illuminated in blue, press (Fax). 2 Press Menu/Set, 2, 2, 2. Setup Send 2.Fax Resolution 5 - 5
  • Brother International MFC 9420CN | Users Manual - English - Page 56
    resolution settings for black & white faxes and two for color. Black & White Standard Fine S.Fine Photo Suitable for most typed documents. Good for small print and transmits a little slower than Standard resolution. Good for small print or artwork and transmits slower than Fine resolution. Use
  • Brother International MFC 9420CN | Users Manual - English - Page 57
    (or Next Fax:Off). Press Menu/Set. Note ■ In Real Time Transmission, the automatic redial feature does not work when using the scanner glass. ■ If you are sending a color Fax, the machine will send it in real time (even if Real Time TX is set to Off). Overseas Mode If you are
  • Brother International MFC 9420CN | Users Manual - English - Page 58
    for 7:45 PM.) Press Menu/Set. Note The number of pages you can scan into the memory depends on the amount of data that is printed on each page and the amount of data already stored in the memory. Delayed Batch Transmission (Black & White only) Before sending the delayed faxes, your
  • Brother International MFC 9420CN | Users Manual - English - Page 59
    -Dial memory. If you are dialing manually, the name is not shown on own comments on page 5-10.) 5.(User Defined) 6.(User Defined) Most of the Setup Send settings default settings so they will be available while faxing. Note You can send the cover page only for a black & white fax. If you press Color
  • Brother International MFC 9420CN | Users Manual - English - Page 60
    your machine will ask you to enter the number of pages you are sending so it can be printed on the Cover Page. 1 If it is not illuminated in blue, press (Fax). 2 , press 02 for 2 pages or enter 00 to leave the number of pages blank. If you make a mistake, press to back up and re-enter the number
  • Brother International MFC 9420CN | Users Manual - English - Page 61
    can write on, you can print the sample page and attach it to your fax. 1 If it is not illuminated in blue, press (Fax). 2 Press Menu/Set, 2, 2, 7. Setup Send 7.Coverpg Setup 3 Press ▲ or ▼ to select Print Sample. Press Menu/Set. 4 Press Black Start or Color Start. Your machine prints a copy of your
  • Brother International MFC 9420CN | Users Manual - English - Page 62
    EXT jack of your machine. The External TAD setting works only with an external answering machine. Ring Delay does not work in this setting. Manual (manual receive) (with an external or extension telephone only) You control the phone line and must answer every call yourself unless you are using the
  • Brother International MFC 9420CN | Users Manual - English - Page 63
    Receive Mode 2 Press ▲ or ▼ to select Fax Only, Fax/Tel, External TAD or Manual. Press Menu/Set. 3 Press Stop/Exit. Current Receive Mode 12/10 11:53 Fax as the machine or subscribe to the telephone company's Distinctive Ring service, keep the Ring Delay setting of 4. (See Operation from extension
  • Brother International MFC 9420CN | Users Manual - English - Page 64
    ring for the set time. Tray Use for Fax mode If your machine does not have the optional tray #2, this setting is not available. The default setting of Auto allows your machine to choose the paper from the optional Tray #2 if Tray #1 is out of paper or if incoming faxes will
  • Brother International MFC 9420CN | Users Manual - English - Page 65
    that are split onto two pages. However, if the document is too long the machine may still print on two pages. ■ If left and right margins are cut off, turn on this setting. tones (beeps), press Black Start or Color Start. 3 Press 2 to receive the fax. 4 Replace the external phone's handset. 6 - 4
  • Brother International MFC 9420CN | Users Manual - English - Page 66
    Receive When you use this feature you do not have to press Black Start or Color Start or the Fax Receive Code 51 when you answer a fax call. Selecting On the handset of an external or extension phone, and then press Black Start or Color Start on the machine. -OR- by pressing 51 if you are not at
  • Brother International MFC 9420CN | Users Manual - English - Page 67
    3. Remote Fax Opt 3.Print Fax 2 Press Black Start or Color Start. Setting the Print Density You can adjust print density, making your printed pages darker or lighter. 1 one is on the line, you should assume that you're receiving a manual fax. ■ Press 51 and wait for the chirp or until the machine's
  • Brother International MFC 9420CN | Users Manual - English - Page 68
    For Fax/Tel mode only When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo or double-ringing) to alert you to pick up a voice call. Lift the external telephone's handset, and then press Hook to answer. Using the remote codes If you hear the fax machine double-ringing when you
  • Brother International MFC 9420CN | Users Manual - English - Page 69
    7 Dialing and phone options How to dial You can dial in any of the following ways. Manual dialing Press all of the digits of the fax number. Speed-Dialing Press Search/Speed Dial, #, and then the three-digit Speed-Dial number. (See
  • Brother International MFC 9420CN | Users Manual - English - Page 70
    Redial If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Black Start or Color Start to try again. If you Real Time TX the automatic redial feature does not work when using the scanner glass. 7 To search alphabetically* or * To search alphabetically, you can
  • Brother International MFC 9420CN | Users Manual - English - Page 71
    Chapter 7 Storing numbers You can set up your machine to do following types of easy dialing: One-Touch, Speed-Dial and Groups for Broadcasting faxes. When you dial a quick-dial number, the LCD shows the number and the name, if you stored it. Note If you lose electrical power, the quick-dial numbers
  • Brother International MFC 9420CN | Users Manual - English - Page 72
    numbers, so that when you dial you will only have to press a few keys (Search/Speed Dial, #, the three-digit number, and Black Start or Color Start). The machine can store 200 Speed-Dial numbers. 1 Press Menu/Set, 2, 3, 2. Set Quick-Dial 2.Speed-Dial 2 Use the dial pad to enter a three-digit
  • Brother International MFC 9420CN | Users Manual - English - Page 73
    the chart on page B-15 to enter a name for the Group. Press Menu/Set. (For example, type NEW CLIENTS). 7 Press Stop/Exit. Note You can print a list of all One-Touch and Speed-Dial numbers. Group numbers will be marked in the GROUP column. (See
  • Brother International MFC 9420CN | Users Manual - English - Page 74
    Black Start or Color Start, you will dial '555-7000'. To temporarily change a number, you can substitute part of the number with manual dialing using dialing service, but need to send Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service,
  • Brother International MFC 9420CN | Users Manual - English - Page 75
    problems. If each one has a separate phone number, neither will interfere with the other's operations. If you decide to get the Distinctive Ring service patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you.
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    3 Press Stop/Exit. Note If you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the Receive Mode again. (See To select or print a list of Caller ID information received by your machine. (See Printing Caller ID List on page 7-9.) Caller ID service
  • Brother International MFC 9420CN | Users Manual - English - Page 77
    first call is erased. You can scroll through Caller ID information to review those calls made to your machine. 1 Press Menu/Set, 2, Print Report. Press Menu/Set. If no ID is stored, the beeper will sound and No Caller ID will appear on the display. 3 Press Black Start or Color Start. 4 After printing
  • Brother International MFC 9420CN | Users Manual - English - Page 78
    Press Menu/Set. Note ■ If you select Backup Print:On, the machine will also print the fax at your machine so you will have a copy. This is a safety feature in case there is a power failure before the fax is forwarded or a problem at the receiving machine. The machine can store faxes up to
  • Brother International MFC 9420CN | Users Manual - English - Page 79
    number or PIN remotely. ■ If you have set Paging, a backup copy of the received fax will automatically be printed at the machine. ■ If Paging is turned on your machine can not receive a color fax unless the sending machine converts it to black & white. Fax Storage If you select Fax Storage, your
  • Brother International MFC 9420CN | Users Manual - English - Page 80
    software running on your PC. (For details, see PC-FAX receiving in the Software User's Guide on the CD-ROM.) If you select Backup Print:On the machine will also print Backup Print:On, the machine will print the the machine cannot print the faxes in PC Fax Receive is not supported in the Mac® OS
  • Brother International MFC 9420CN | Users Manual - English - Page 81
    ■ If you press 1, faxes in the memory will be erased or printed before the setting changes. If a backup copy has already been printed it will not be printed again. ■ If you press 2, faxes in the memory will not be erased or printed and the setting will be unchanged. If received faxes are left in
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    remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- ). 1 Press Menu/Set, 2, 5, 2. Remote Fax when you've finished. 6 Hang up. Note If your machine is set to Manual mode and you want to use the remote retrieval features, you can access your
  • Brother International MFC 9420CN | Users Manual - English - Page 83
    Chapter 8 Remote commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by ), the system will give two short beeps and you must enter a remote command. Remote commands Operation
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    up after you hear your machine beep. Your machine will call the other fax machine, which will then print your fax messages. Changing the Fax Forwarding number You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone. 1 Dial your fax
  • Brother International MFC 9420CN | Users Manual - English - Page 85
    Verification and Fax Journal) can be printed automatically and manually. Transmission Verification Report You can use the or 7 days). If you set the interval to Off, you can print the report by following the steps on Additional reports. The default setting is Every 50 Faxes. 1 Press Menu/Set, 2, 4,
  • Brother International MFC 9420CN | Users Manual - English - Page 86
    Journal Lists information about the last incoming and outgoing faxes. (TX means Transmit.) (RX means Receive.) 5.User Settings Lists your settings. 6.Network Config Lists your Network settings. How to print a report 1 Press Menu/Set, 5. 2 Press ▲ or ▼ to select the report you want. Press Menu/Set
  • Brother International MFC 9420CN | Users Manual - English - Page 87
    you are polling. 4 Press Black Start or Color Start. The LCD shows Dialing. 10 - 1 Sequential Polling Your machine can ask for faxes from several fax units in a single operation (Sequential Polling Receive). Afterwards, a Sequential Polling Report will be printed. 1 If it is not illuminated in blue
  • Brother International MFC 9420CN | Users Manual - English - Page 88
    Polled Transmit Polled Transmit is when you set up your machine to wait with a document so another fax machine can call and retrieve it. Setup for Polled Transmit (Black & White only) 1 If it is not illuminated in blue, press (Fax). 2 Load your document. 3 Press Menu/Set, 2, 2, 6. Setup Send 6.
  • Brother International MFC 9420CN | Users Manual - English - Page 89
    Section III 11. Making copies Copy SECTION III COPY
  • Brother International MFC 9420CN | Users Manual - English - Page 90
    machine stays in Copy mode. (See Mode Timer on page 3-8.) The LCD shows the default copy setting Stack Copies:01 100 Auto Stack/Sort No. of Copies Copy Ratio Quality See Loading documents on page 2-10.) 3 Press Black Start or Color Start. 11 Note To stop copying, press Stop/Exit. 11 - 1
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    Color Start. ■ If both trays are using paper that is the same size, Auto will allow your machine to take paper from Tray #2 if Tray #1 is out of paper. To change the default setting follow the instructions . Note 1 Copies will automatically be printed from Tray#2 only if the Paper in Tray#1 was the same
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    5 Press ▲ or ▼ to select the copy quality you want (Auto, Text or Photo). Press Menu/Set. 6 Press Black Start or Color Start. To change the default setting follow the instructions below: 1 Press Menu/Set, 3, 1. Copy 1.Quality 2 Press ▲ or ▼ to select Auto, Text or Photo. Press Menu/Set. 3 Press Stop
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    an enlargement or reduction ratio from 25% to 400%. Press Menu/Set. (For example, press 5 3 to enter 53%.) 5 Press Black Start or Color Start. -OR- Press the Options key for more settings. Note ■ Page Layout Options 2 in 1 (P), 2 in 1 (L), 4 in 1 (P), 4 in 1 (L) or Poster(3 x 3) are not available
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    or Off(1 in 1). Press Menu/Set. 6 Press Black Start or Color Start to scan the document. If you are making a poster or placed the document in the ADF, the machine scans the document and starts printing. If you are using the scanner glass: 7 After the machine scans the page, the LCD shows: Next
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    document face up in the direction shown below. 2 in 1 (P) 2 in 1 (L) Poster(3 x 3) You can make a poster size copy of a photograph. 4 in 1 (P) 4 in 1 (L) When using the scanner glass, place document face down in the direction shown below. 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) 11 - 6
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    Press ▲ to make a lighter copy. -OR- Press ▼ to make a darker copy. Press Menu/Set. 6 Press Black Start or Color Start. To change the default setting follow the instructions below: 11 1 Press Menu/Set, 3, 2. Copy 2.Brightness 2 Press ▲ to make a lighter copy. -OR- Press ▼ to make a darker copy
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    ▲ to increase the contrast. -OR- Press ▼ to decrease the contrast. Press Menu/Set. 6 Press Black Start or Color Start. To change the default setting follow the instructions below: 1 Press Menu/Set, 3, 3. Copy 3.Contrast 2 Press ▲ to increase the contrast. -OR- Press ▼ to decrease the contrast
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    print incoming faxes in the memory to restore the memory to 100%. Legal limitations Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide Selective Service or draft papers ■ Passports ■ United States
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    5 in the Software User's Guide on the CD-ROM.) (For Macintosh®, see Chapter 11 in the Software User's Guide on the CD-ROM.) ■ Brother PC-FAX software (For Windows®, see Chapter 6 in the Software User's Guide on the CD-ROM.) (For Macintosh®, see Chapter 7 in the Software User's Guide on the CD-ROM
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    Section V Appendixes A. Important information B. Menu and Features C. Troubleshooting and routine maintenance D. Optional accessories E. Specifications F. Glossary SECTION V APPENDIXES
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    trouble is experienced with this equipment, for repair or warranty information, please contact Brother Customer Service. (See Brother numbers on page i.) If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem
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    service lines provided by the telephone company or connected to party lines. ■ Brother Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the products Product Name: MFC-9420CN comply with Part instructions the user is
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    . LAN connection Laser safety This equipment is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. CAUTION Do not connect this
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    laser products marketed in the United States. MANUFACTURED: Brother manual may result in hazardous invisible radiation exposure. Internal laser radiation Max. Radiation Power 5 mW Wave Length 780 - 800 nm Laser Class Class 3B Important safety instructions 1 Read all of these instructions unable
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    servicing to Brother Authorized Service Personnel under the following conditions: • When the power cord is damaged or frayed. • If liquid has been spilled into the product. • If the product has been exposed to rain or water. • If the product does not operate normally when the operating instructions
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    same circuit as large appliances or other equipment that might disrupt the power supply. ■ Avoid interference sources, such as speakers or the base units of cordless phones. ■ Do not put objects on top of the machine. The following figure details the recommended area around the machine for proper
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    safely Please keep these instructions for later reference and an electrical shock. The fusing unit becomes extremely hot during operation. Wait until it has cooled down sufficiently before replacing consumable items. The fusing unit is marked with a caution label. Please do not
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    dealer or Brother Customer Service. ■ Do not put consumable items such as the toner cartridges and the waste toner pack into a fire. Some consumable items can be flammable under certain conditions. ■ Do not look directly at the laser beam light. It might cause damage to your eyesight. Do not remove
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    surge protection device on the AC power line and on the telephone line, or unplug the cords during a lightning storm. WARNING IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to
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    Corporation. Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs. All other brand and product names mentioned in this User's Guide, the Software User's Guide, and the Network User's Guide are registered trademarks of
  • Brother International MFC 9420CN | Users Manual - English - Page 111
    easy to use with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections -by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu
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    Menu keys Access the menu Go to the next menu level Accept an option Scroll through the current menu level Go back to the previous menu level or forward to the next menu level Exit the menu .... Menu and Features You can access the menu mode by pressing Menu/Set. When you enter the menu, the LCD
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    Chapter B Menu Table Select & Set Select & Set to accept to exit Main Menu 1. General Setup Submenu 1. Mode Timer 2. Paper Type 3. Small Paper 4. Volume Menu Selections Options Descriptions Page - 5 Mins Sets the time to return to 3-8 2 Mins Fax mode. 1 Min 30 Secs 0 Sec Off 1.
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    On Off Changes for Daylight 3-1 Savings Time automatically. Increases the page yield 3-7 of the toner cartridge. 2. Sleep Time (0-99) 30 Min Conserves power. 3-8 7. LCD - Contrast Adjust the contrast of the 3-3 LCD. 8. Security 1. Mem Security Prohibits most operations 4-3 except
  • Brother International MFC 9420CN | Users Manual - English - Page 115
    Codes On( 51, #51) Off 5. Auto Reduction 6. Print Density 7. Polling RX On Off - 1. Contrast Auto Light fax messages 6-5 without pressing Black Start or Color Start. You can answer all calls at 6-5 Standard Fine S.Fine Photo - Sets the default resolution 5-5 for outgoing faxes. Sets the
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    machine. 7. Coverpg Setup Off On Next Fax:On Next Fax:Off Print Sample Automatically sends a Cover Page you have programmed. 5-10 8. Coverpage numbers, so you can dial by pressing one key (and Black Start or Color Start.). 2. Speed-Dial - 3. Setup - Groups Stores Speed-Dial 7-4 numbers,
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    Chapter B Select & Set Select & Set to accept to exit Main Menu 2. Fax (Continued) Submenu 4. Report Setting 5. Remote Fax Opt (Backup print for Fax Forward/PC Fax Receive) 6. Remaining Jobs Menu Selections Options Descriptions Page 1. Transmission On On+Image Off Off+Image Initial setup
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    Basic Adjusts the Equalization C-20 for transmission problems. 2. Distinctive Off Set (On) Uses the Telephone 7-8 Company's Distinctive Ring subscriber service to register the ring pattern with the machine. 3. Caller ID Display# Print Report View or print a list of the 7-8 last 30 Caller
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    Prints a list of the machine's print settings. Prints a test page. Returns the print settings to the original factory default settings. Adjusts the color density or returns the color calibration to the factory setting. You can print these lists and reports. Page See Software User's Guide on the CD
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    -255]. [000-255]. [000-255]. [000-255] You can choose the BOOT method that best suits your needs. Enter the IP address. See Network User's Guide on the CD-ROM 3. Subnet Mask [000-255]. [000-255]. [000-255]. [000-255] Enter the Subnet mask. 4. Gateway [000-255]. [000-255]. [000-255]. [000-255
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    server address. See Network User's Guide on the CD-ROM 3. POP3 Server [000-255]. [000-255]. [000-255]. [000-255] Enter the POP3 server address. 4. Mailbox Name (Up to 20 characters) Enter the mail box name. 5. Mailbox Pwd Password: ****** Enter the password printed.
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    mail document is larger than 1 MB. The document will not be sent. See Network User's Guide on the CD-ROM Sends notification messages. Relays a document to another fax machine. Registers the Domain name. Prints the Relay Broadcast Report. Selects Ethernet link mode. Sets the time zone for your
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    Print machine has printed List/Fax during its life. 1. OPC Belt Life OPC Belt Life You can check the Remaining:XXX% percentage of unused 2. Fuser Life (remaining) life for these Fuser Life parts language for your Setup country. Guide Note The factory settings are shown in Bold. B - 13
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    temporarily for the next copy. After you choose each setting by pressing Menu/Set, the LCD shows Set temporarily. Press Black Start or Color Start when you have finished choosing settings. Press Menu Selections Options Page select select Quality Auto 11-3 Text Photo Stack/Sort Stack 11
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    Station ID, you may need to type text into the machine. Most number keys have three or four letters printed above the keys. The keys for 0, # and do not have printed letters because they are used for special characters. By pressing the appropriate number key repeatedly, you can access the character
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    most problems by yourself. If you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Calibrate Calibration Failed Toner is getting low. Check that the toner cartridges are
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    the waste toner pack. (See Replacing the waste toner pack on page C-32.) No Fusing Unit The fusing unit was not detected. Please install one. (See Fusing unit on page C-35.) No OPC Belt The OPC belt cartridge is not installed. Install the OPC belt cartridge. (See Replacing the OPC belt cartridge
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    Call Brother Customer Service to replace the 120K kit. Replace Fuser It is time to replace the fusing unit. Replace the fusing unit. (See Replacing the fusing unit on page C-35.) Replace OPC Belt It is time to replace the OPC belt cartridge. Replace the OPC belt cartridge. (See Replace OPC belt
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    Chapter C ERROR MESSAGES ERROR MESSAGE CAUSE Unable to Init. The machine has a mechanical (Initialize) problem. Unable to Print Unable to Scan Waste Toner Full The waste toner pack is full. ACTION Turn off the machine's power switch and then turn it on again. If the error message continues
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    Troubleshooting to which the faxes will be forwarded. 2 Press Black Start or Color Start. Transferring faxes to your PC You can transfer the faxes from PC. (For details about PC Fax Receive, see Brother PC-FAX software in the Software User's Guide on the CD-ROM.) 3 Make sure you have set PC Fax
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    Chapter C Document jams If the document is jammed, follow the steps below. Document is jammed in the top of the ADF unit 1 Take out any paper from the ADF that is not jammed. 2 Open the ADF cover. 3 Pull the jammed document out to the left. Document is
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    . C B A1 A2 Troubleshooting and routine maintenance WARNING The fusing unit and the parts around it are hot! Check where the jam is and follow the instructions on the next few pages to remove the you have followed the instructions, the machine will resume printing automatically. After a paper
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    of the jammed paper. It might stain your hands or clothes. ■ Remove the jammed paper carefully to prevent spreading toner. ■ Take care not to stain your hands and clothes. Wash toner stains immediately with cold water. ■ Never touch the transfer roller. ■ If the paper in the paper tray is creased
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    operation. Remove the paper carefully. 1 Open the back cover. Troubleshooting and routine maintenance 3 If the paper is caught in the registration 4 If the paper is caught in the fusing roller, release the fusing unit pressure release levers on both sides. 2 If the paper jammed while exiting the
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    the back cover and there is a paper jam where the paper comes out, follow the steps below: 1 Open the back cover and release the fusing unit pressure release levers. 3 Reset the fusing unit pressure release levers. 4 Close the back cover. C - 10
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    the fax again. If the received faxes are divided and printed on two pages or if you get an extra blank page, turn on the Auto Reduction menu setting. (See Printing a reduced incoming fax (Auto Reduction) on page 6-4.) Replace the color toner cartridges that are empty or nearly empty, and then ask
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    page 8-4), print fax messages in memory (see Printing a fax problem, your scanner is dirty. (See Cleaning the scanner problem sending or receiving faxes. For Example: Your Brother machine handles the Caller ID subscriber service. However, if you subscribe to Call Waiting or some other custom service
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    the OPC belt cartridge are installed properly. (See Replacing a toner cartridge on page C-29 and Replacing the OPC belt cartridge (OP-4CL) on page C-33.) -OR- • The interface cable is securely connected between the machine and computer. (See the Quick Setup Guide). -OR- • The correct printer driver
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    the paper size setting in the application and in the printer driver are the printing. same. Machine does not print from Adobe Illustrator Try to reduce the print resolution. (See Advanced tab in the Software User's Guide on the CD-ROM.) -OR- Add more memory. See Installing additional memory on
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    settings. (See Toner Save on page 3-7.) Set Toner Save mode to off in the Advanced tab in the printer driver. (See Advanced tab in the Software User's Guide on the CD-ROM.) Network Difficulties I cannot print over the Network See Printing Problems in the Network User's Guide on the CD-ROM -OR
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    the back cover is closed properly. ■ Shake the toner cartridges gently. ■ Clean the laser glass. (See Cleaning the laser glass on page C-24.) ■ Turn off Toner Save. (See Toner Save on page 3-7.) White streaks or bands down the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz
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    , the transfer roller guide and the exit roller. (See Cleaning to prevent paper jams on page C-22.) ■ If the problem continues, identify the color and replace that toner cartridge. (See Replacing a toner cartridge on page C-29.) White spots or hollow print ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789
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    ■ Identify the color causing the problem and replace that toner cartridge. (See Replacing a toner cartridge on page C-29.) ■ Replace the OPC belt cartridge. (See Replacing the OPC belt cartridge (OP-4CL) on page C-33.) The color of your printouts is not what you expected All one color Shade on the
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    lever of the fusing unit is set properly. ■ Replace the fusing unit. (See Replacing the fusing unit on page C-35.) C Poor fixing when printed on thick paper Set the machine to thick paper mode through the control panel or the printer driver. (See the Software User's Guide on the CD-ROM.) C - 19
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    . Unless interference is a recurring problem on your phone line, you may parts of the machine every 20,000 printed pages or every 12 months: ■ Paper guides of the paper tray ■ Registration roller ■ Paper pick-up roller ■ Transfer roller unit ■ Transfer roller guide ■ Exit roller ■ Laser unit ■ Laser
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    Cleaning the outside of the machine Troubleshooting and routine maintenance 2 Wipe the outside of the machine with a soft cloth to remove dust. CAUTION ■ Use neutral detergents. Cleaning with volatile liquids such as
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    the shaded areas shown below. Scanner glass In the ADF unit, clean the white plastic bar and the scanner glass strip under it with isopropyl alcohol on a lint-free cloth. White Plastic Bar Glass Strip ■ Be careful not to inhale the toner. CAUTION ■ When you clean parts inside the machine, use
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    the AC power outlet. Open the back cover of the machine. Troubleshooting and routine maintenance WARNING ■ Be careful you do not break the roller and paper pick-up roller. This could damage them and cause poor print quality. 2 Clean the registration roller and the paper pick-up roller with
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    the laser glass 1 Turn off the machine's power switch. Unplug the telephone line cord first, and then unplug the power cord from the AC power outlet. 2 Open the scanner unit. 4 To release the lock, push the green belt cartridge lock levers that are on both sides inwards. 5 Remove the OPC belt
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    Close the laser glass cover. C Put all the toner cartridges and the OPC belt cartridge back in the machine. Do C not try to push or lock the new toner cartridge in. It must rest loosely in the guide rails. D Close the front cover and the inside cover, and then close the scanner unit. E Plug
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    on the LCD. The machine will stop printing when the following maintenance messages appear on the LCD. LCD messages Toner Empty X Waste Toner Full Consumable item to replace Toner cartridge X = C, M, Y, K C = Cyan, M = Magenta, Y = Yellow, K = Black Waste toner pack Approximate life1 10,000 pages
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    LCD. LCD messages Near Waste Toner Consumable part to replace Waste toner pack Approximate life1 12,000 Images How to replace See C-31. Order No. WT-4CL OPC belt cartridge 60,000 images See C-33. Replace OPC Belt (Continuously printed) OP-4CL Replace Fuser Fusing unit 60,000 pages2 See
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    waste. If you have questions, call your local waste disposal parts may be reduced. ■ The projected life for each of the items listed is based on an average of 5% coverage of the printable area using any color toner cartridge. Frequency of replacement will vary depending on the complexity of printed
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    use of Genuine Brother Supplies. ■ Printing with a third-party toner or third-party toner cartridges may reduce not only the print quality but also the quality and life of the machine itself. It may also cause serious damage to the performance and life of a OPC belt cartridge. Warranty coverage does
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    it in the machine. If toner cartridges are left unpacked for a long time, the toner life will be shortened. ■ Put the toner cartridge into the machine immediately after you have removed the protective cover. To prevent degradation to the print quality, do not touch the shaded parts shown. C - 30
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    improper installation. Match each cartridge color label to the same color label on the machine. Troubleshooting and routine maintenance Waste toner pack After you have printed approximately 12,000 images at 5% coverage, you must change the waste toner pack. When the waste toner pack is nearly full
  • Brother International MFC 9420CN | Users Manual - English - Page 157
    not to spill the toner. 3 Take the cap off the new waste toner pack, and put the cap on the used waste toner pack. Note ■ When you discard the used waste toner pack, place it in the plastic bag included with the replacement waste toner pack. ■ Discard the used waste toner pack according to local
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    replace the OPC belt cartridge: Replace OPC Belt Troubleshooting and routine maintenance 4 To release the lock, push the green belt cartridge lock levers on both sides inwards. WARNING ■ Do not touch the green film of the OPC belt cartridge. If you touch it, it could degrade print quality. ■ Do
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    the protective sheet from the new OPC belt cartridge. Do not touch the green part of the OPC belt cartridge. 8 Put the new OPC belt cartridge into the machine guides with the flat side facing you. 0 Close the inside cover, and then close the scanner unit. A Turn the machine's power switch back
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    Troubleshooting and routine maintenance Fusing unit Replace fusing unit message When the following message appears on the LCD, you must replace the fusing unit. Replace Fuser WARNING The fusing unit and the parts around it are hot! Be sure to wait until the fusing unit has cooled down sufficiently
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    that are on both sides of the fusing unit. 5 Put the new fusing unit into the machine. Be sure to insert the fusing unit completely into the machine. 7 Move the fusing unit pressure release levers to the Set position. C - 36 8 Close the scanner unit and the back cover. 9 Turn the machine's power
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    is free to move. Do not apply force! It could damage both the fusing unit and the machine. Troubleshooting and routine maintenance Replacing the transfer belt cleaner CAUTION Both ends of the transfer belt cleaner roller consist of metal bearings that connect the bias element to the power supply
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    guides, and then pushing the handle down until the bearings click into place. Make sure the transfer belt belt cleaner is to be installed with a dry cotton cloth. 8 Put the transfer belt cleaner cover back in, and then close the top cover. 9 Close the inside cover, and then close the scanner unit
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    power switch. 2 Open the back cover of the machine. Troubleshooting and routine maintenance 5 Put in the new transfer roller by the angle of the transfer roller lever shafts (both sides) to match the transfer unit grooves. Put the transfer roller onto the shafts and place the roller onto the
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    Page Counter Copy :XXXXXX Page Counter Print :XXXXXX Page Counter List/Fax :XXXXXX 3 Press Stop/Exit. Checking remaining life of parts You can view the remaining life of these parts on the LCD. 1 Press Menu/Set, 7, 3. 2 Press ▲ or ▼ to select 1.OPC Belt Life, 2.Fuser Life, 3.120K Kit Life or
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    power cord from the AC power outlet. Troubleshooting and routine maintenance 3 Open the scanner unit and the inside cover of the machine so that it latches under the scanner unit. 4 Push both green OPC belt cartridge lock levers inwards. 5 Remove the OPC belt cartridge from the machine, place it in
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    and secure it with tape. Put each toner cartridge in a separate plastic bag. 8 Remove the tape from the supplied protective sponge and cover the opening of the waste toner pack as shown in the illustration. B Put the toner cartridges and the OPC belt cartridge into the accessory box, and then
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    C Two people should put the machine into the plastic bag, and then put the machine into the original carton. Troubleshooting and routine maintenance F Lift the carton with two people and put it into the outer carton. Put a cushion in each of the four corners. LOCK G
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    unit is attached. CAUTION When moving or lifting this machine, keep the machine flat. To avoid spills, you must first remove the toner cartridges and waste toner pack the lower tray unit on a flat table, and then remove the protective parts. 4 Remove the paper tray from the lower tray unit. D - 1
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    parts and then put the paper tray back in the lower tray unit. 6 Check the two alignment pins on the lower tray unit. Use two people to lift the machine and place it on top of the lower tray unit the right and left hand sides of the lower tray unit. Optional accessories 8 Cover the gap on the right
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    in the paper tray of the optional lower tray unit. This might cause paper jams. SO-DIMM , it increases the performance for both copy and print operations. The machine has 64 MB of standard Brother Customer Service. ■ For the latest information, visit the Brother Solutions Center at http://solutions
  • Brother International MFC 9420CN | Users Manual - English - Page 172
    Installing additional memory 1 Turn off the machine's power switch. 2 Unplug first the telephone line cord from the telephone wall jack, and then unplug the power cord from the AC power outlet. WARNING Make sure you turn the machine OFF and unplug the machine before you install or remove the SO-DIMM
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    slot are open or facing outwards.) 9 Put the side cover back on by sliding it into the guide rails, and then secure it with the screw. 7 Press the SO-DIMM straight into the slot you have installed the SO-DIMM properly, you can print the User Settings listing that shows the current memory size. To
  • Brother International MFC 9420CN | Users Manual - English - Page 174
    E Specifications Product description General Memory Capacity ADF (automatic document feeder) Paper Tray Printer Type Print Method LCD (Liquid Crystal Display) Power Source Power Consumption Dimensions 64 MB (expandable to 576 MB) Up to 35 pages Temperature: 68°F - 86°F (20°C - 30°C)
  • Brother International MFC 9420CN | Users Manual - English - Page 175
    Without OPC belt/Toner cartridges: 76.7 lb (34.8 kg) Operating: LWAd = 6.7 bels or less Standby: LWAd = 5.4 bels or less Operating: 50°F - 90.5°F (10 - 32.5°C) Storage: 32°F - 104°F (0 - 40°C) Operating: 20 to 80% (without condensation) Storage: 10 to 90% (without condensation) Print media
  • Brother International MFC 9420CN | Users Manual - English - Page 176
    ) Scanner Glass Height: Max. 11.7 in. (297 mm) Max. 8.2 in. (208 mm) Max. 8.2 in. (208 mm) 256 levels Standard, Sequential Automatic/Light/Dark (manual setting) • Horizontal 203 dot/inch (8 dot/mm) • Vertical Standard - 98 line/inch (3.85 line/mm) (Black) 196 line/inch (7.7 line/mm) (Color
  • Brother International MFC 9420CN | Users Manual - English - Page 177
    Scanner Glass Width: Max. 8.5 in. (215.9 mm) Scanner Glass Height: Max. 11.7 in. (297 mm) Color Color) Stacks or Sorts up to 99 pages 25% to 400% (in increments of 1%) Scan: Up to 600 x 300 dpi Print: Up to 600 x 600 dpi 1 Does not include the warm up time for the 1st printed page. Based on Brother
  • Brother International MFC 9420CN | Users Manual - English - Page 178
    (Windows® XP)1 48 bit color processing (Input) 24 bit color processing (Output) Up to 9600 x 9600 dpi (interpolated) Scanner glass: Up to 1200 x .9 mm) ADF Height: 5.8 to 14 in. (147.3 to 356 mm) Scanner Glass Width: Max. 8.5 in. (215.9 mm) Scanner Glass Height: Max. 11.7 in. (297 mm) Max. 8.5 in.
  • Brother International MFC 9420CN | Users Manual - English - Page 179
    /XP/Windows NT® Workstation Version 4.0 driver supporting Brother Native Compression mode and bi-directional capability Brother Color Driver for Mac OS® 9.1 - 9.2/Mac OS® X 10.2.4 or greater 600 x 600 dpi (Max. 2400 dpi class) Normal printing mode Economy printing mode (Toner Save mode) Up to 31
  • Brother International MFC 9420CN | Users Manual - English - Page 180
    2 PC Fax send only for network users. 3 Dedicated Scan to key not available for Mac OS® 9.1 - 9.2. 4 PC Fax supports black & white faxing only. For the latest driver updates, access the Brother Solutions Center at http://solutions.brother.com All registered trademarks referenced herein are the
  • Brother International MFC 9420CN | Users Manual - English - Page 181
    E Consumable items Toner Cartridge Life Waste Toner Pack Life Expectancy (WT-4CL) OPC Belt Life Expectancy (OP-4CL) Fusing Unit Life Expectancy (FP-4CL) Starter Toner Cartridges Black: Approx. 5,000 pages1 Yellow, Cyan and Magenta: Approx. 3,000 pages1,2 Replacement Toner Cartridges (TN-04BK
  • Brother International MFC 9420CN | Users Manual - English - Page 182
    Support for Protocols You can connect your machine to a network for the Internet FAX, Network Printing, Network Scanning and PC Fax Send. Also included is the Brother BRAdmin Professional Network Management software Services are required for Internet Fax. ■ BRAdmin Professional is not supported
  • Brother International MFC 9420CN | Users Manual - English - Page 183
    service purchased from the telephone company that lets you see the number (or name) of the party calling you. Cancel Job Cancels print of one fax unit to communicate with another service purchased from the telephone company that gives you another phone number on an existing phone line. The Brother
  • Brother International MFC 9420CN | Users Manual - English - Page 184
    User's Guide with you. Journal Period The pre-programmed time period between automatically printed Fax Journal Reports. You can print Manual fax When you lift the handset of your external telephone or press Hook so you can hear the receiving fax machine answer before you press Black Start or Color
  • Brother International MFC 9420CN | Users Manual - English - Page 185
    recognition) The bundled ScanSoft® OmniPage® (for Windows®) and Presto!® PageManager® (for Macintosh®) software applications convert an image of text to text that you can edit. One-Touch Keys Dial key, #, and the three-digit code, and Black Start or Color Start to start the dialing process. F - 3
  • Brother International MFC 9420CN | Users Manual - English - Page 186
    You can select certain options for each fax transmission and copy without changing the default settings. Tone A form of dialing on the telephone line used for Touch Tone shows its date, time and number. User Settings A printed report that shows the current settings of the machine. Glossary F F - 4
  • Brother International MFC 9420CN | Users Manual - English - Page 187
    ® See Software User's Guide on the CD-ROM. Automatic fax receive 6-1 Easy Receive 6-5 fax redial 7-2 B Broadcasting 5-4 setting up Groups for 7-5 Brother accessories and supplies ii Brother numbers i Customer Service i FAQs (frequently asked questions i fax back system ii product support
  • Brother International MFC 9420CN | Users Manual - English - Page 188
    color fax 5-2 compatibility C-20 contrast 5-5 delayed 5-8 Easy Receive 6-5 enter Fax mode 5-1 from ADF 5-1 from memory (Dual Access) .......5-2, 7-2 from PC See Software User's Guide on the CD-ROM. from scanner glass 5-1 Out of Memory 5-3 overseas 5-7 Polled Transmit 10-2 printing unit
  • Brother International MFC 9420CN | Users Manual - English - Page 189
    Macintosh® See Software User's Guide on the CD-ROM. Maintenance, routine C-20 replacing fusing unit C-35 OPC belt cartridge C-33 toner cartridges C-28, C-29 transfer belt cleaner C-37 transfer roller C-39 waste toner pack C-31 Manual dialing 7-1 receive 6-1 Manual transmission 5-3 Memory
  • Brother International MFC 9420CN | Users Manual - English - Page 190
    Index Print difficulties C-11 drivers E-6 fax from memory 6-6 from PC See Software User's Guide on the CD-ROM. paper jams C-7 quality 2-1, 3-9, C-16 report 9-2 resolution E-6 specifications E-6 Programming your machine B-1, B-2 Q Quick-Dial Access codes and credit card numbers setting up
  • Brother International MFC 9420CN | Users Manual - English - Page 191
    line C-20 printing C-11 printing difficulties C-13 paper jam C-7 Two-line phone system 3-3 V Volume, setting 3-10 beeper 3-10 ring 3-10 speaker 3-10 W Warranties iii Canada vi Notice-Disclaimer iii USA iv Waste toner pack C-31 Windows® See Software User's Guide on the CD-ROM. World
  • Brother International MFC 9420CN | Users Manual - English - Page 192
    up. 4 1 H Remote Retrieval Access Card If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer
  • Brother International MFC 9420CN | Users Manual - English - Page 193
    Fold Changing Remote Access Code 1 Press Menu/Set, 2, 5, 2. Program Fax Forwarding Number, press 4. Enter the new fax number where you want your fax messages forwarded followed by . Select Fax Storage, press 6. 2 Enter a three-digit code using numbers 0-9, or . The cannot be changed. 3 Press
  • Brother International MFC 9420CN | Users Manual - English - Page 194
    EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface
  • Brother International MFC 9420CN | Users Manual - English - Page 195
    International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com This machine is made for use in the USA and Canada only. We cannot recommend using them overseas because it may violate the Telecommunications
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USER’S GUIDE
MFC-9420CN
Version D