Brother International MFC-9460CDN Advanced Users Manual - English
Brother International MFC-9460CDN Manual
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- Brother International MFC-9460CDN | Advanced Users Manual - English - Page 1
ADVANCED USER'S GUIDE MFC-9460CDN MFC-9560CDW Not all models are available in all countries. MFC-9560CDW (in USA): Please go to the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model page to download the other manuals. Version 0 USA/CAN - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 2
can also find supported protocol information for your machine and the detailed troubleshooting tips. Where is it? Printed / In the Box Printed / In the Box Printed / In the Box For USA: (MFC-9460CDN) PDF file / Documentation CD-ROM / In the Box (MFC-9560CDW) PDF file / Brother Solutions Center at - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 3
daylight savings time 3 Ecology features...3 Toner Save ...3 Sleep Mode ...4 Deep Sleep password 12 Changing your Setting Lock password 12 Turning Setting Lock on/off 13 Restricting dialing 13 Dial pad restriction 13 One Touch restriction 14 Speed Dial restriction 14 3 Sending a fax - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 4
Checking and canceling waiting jobs 22 Electronic cover page (black & white only 23 Polling overview 25 Polled transmit (black & white only 25 4 Receiving a fax 26 Remote Fax Options (black & white only 26 Receiving faxes line services 37 Tone or Pulse (Canada only 37 For Fax/Tel mode - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 5
56 Cleaning the laser scanner windows 57 Cleaning the corona wires 61 Cleaning the drum unit 65 Cleaning the paper pick-up rollers 71 Calibration ...72 Auto Registration 73 Manual Registration 73 Frequency (Color Correction 74 Checking the Page Counters 74 Checking the remaining life - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 6
v - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 7
memory will not be lost. Volume settings 1 1 Ring volume 1 You can choose a ring volume level from a range of settings, from High to Off. While in Fax mode press or to adjust the volume level. The LCD will show the current setting, and each key press will change the volume to the - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 8
Chapter 1 Beeper volume 1 When the beeper is on, the machine will beep when you press a key, make a mistake, or after you send or receive a fax. You can choose a range of volume levels, from High to Off. a Press Menu, 1, 3, 2. 13.Volume 2.Beeper a Med b High Select ab or OK b Press a or b to - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 9
Daylight Savings Time. It will set itself forward one hour in the Spring, and back one hour in the Fall. a Press Menu, Toner Save 1 1 You can save toner using this feature. When you set Toner Save to On, print appears lighter. The default setting is Off. a Press Menu, 1, 4, 1. 14.Ecology 1.Toner - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 10
into sleep mode. When the machine receives a fax, computer data or makes a copy, the timer will be reset. The default setting is 3 minutes. While the machine is the machine receives a fax, computer data or makes a copy or when you press a key on the control panel. (For MFC-9560CDW only) If a - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 11
a 9 to dial an outside number use this setting to automatically dial 9 for every fax you send. Setting up the prefix number 1 a (USA) Press Menu, 0, 5. a (USA) Press Menu, 0, 5. (Canada) Press Menu, 0, 6. 1 b Do one of the following: To change the prefix number, press 1. To delete the prefix - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 12
, and COPY. You can set how much time the machine takes after the last Copy or Scan operation to return to Fax mode. If you choose Off, the machine will stay in the mode you used last. This setting also sets the time the machine will change - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 13
how to reset the password call Brother Customer Service. Note • Secure Function Lock can be set manually at the control panel or by using Web 2 Based Management. We recommend using Web Based Management to configure this feature. For more information, see the Network User's Guide. • Only - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 14
Press Menu, 1, 7, 1. 17.Security 1.Function Lock a Lock OffiOn b Set Password Select ab or OK b Press a or b to choose Set Password. Press OK. c Enter the registered four-digit password. Press OK. d Enter a four-digit number for the new password. Press OK. e If the LCD shows Verify: re-enter the new - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 15
Appendix C of the Basic User's Guide.) Press OK. f Enter a four-digit password for the user. Press OK. g Press a or b to choose Enable or Disable for Fax Tx. Press OK. After you have set Fax Tx, repeat this step for Fax Rx, Copy, Scan, USB Direct, PC Print and Color Print. When the LCD shows Exit - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 16
to the restricted user Mode a Hold down Shift as you press Secure. Function Lock Change ID a BROTHER b ABC Select ab or OK b Press a or b to choose ID. Press OK. c Enter your four-digit password. Press OK. Changing to the Public Mode After a restricted user has finished using the machine, it - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 17
check Brother Customer Service. While Setting Lock is On, you cannot change the following settings without a password: Mode Timer Paper Volume Ecology Tray Use LCD Contrast Security Document Scan Address Book Dial Restrict Printer (Emulation, Duplex, Output Color, Reset Printer - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 18
Menu, 1, 7, 2. 17.Security 2.Setting Lock a On b Set Password Select ab or OK b Press a or b to choose Set Password. Press OK. c Enter your four-digit password. Press OK. d Enter a four-digit number for the new password. Press OK. e Re-enter your new password when the LCD shows Verify:. Press OK - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 19
Key b Enter your four-digit password. Press OK twice. c Press Stop/Exit. Security features Restricting dialing 2 This feature is to prevent users from sending a fax or call to a wrong number by mistake. You can set the machine to restrict dialing by using the dial pad, One Touch and Speed Dial - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 20
restriction 2 a Press Menu, 2, 6, 2. 26.Dial Restrict. 2.One Touch Dial a Off b Enter # twice Select ab or OK b Press a or b to choose Off, Enter # twice or On. Press OK. c Press Stop/Exit. Speed Dial - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 21
to choose the duplex scanning format before you send a 2-sided fax. The format you choose will depend on the layout of your 2-sided document. a Press Menu, 1, 8, 3. 18.Document Scan 3.Duplex Scan a Long edge b Short edge Select ab or OK b Do one of the following: If your document is flipped on the - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 22
document. c Press Resolution, then a or b to choose the resolution. Press OK. To change the default Fax Resolution setting 3 a Make sure you are in Fax mode . b Press Menu, 2, 2, 2. 22.Setup Send 2.Fax Resolution a Standard b Fine Select ab or OK c Press a or b to choose the resolution you - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 23
. If you choose S.Fine or Photo and then use the Color Start key to send a fax, the machine will send the fax using the Fine setting. Sending a fax Additional sending operations 3 Sending a fax manually 3 Manual transmission Manual transmission lets you hear the 3 3 dialing, ringing and - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 24
to press the Start or Send key before hanging up. b Make sure you are in Fax mode . c Load your document. d Press Black Start or Color Start. If you are using the scanner glass, press 1 to send a fax. e Replace the handset of an external telephone. Dual access (black & white only) 3 You can - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 25
Enter a number. Press OK. You can use either a One Touch, Speed Dial, a Group number, or a number manually entered using the dial pad. (See How to dial in Chapter 7 of the Basic User's Guide.) d Repeat step c until you have entered all the fax numbers you want to broadcast to. e Press Black Start - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 26
) and the broadcast job number (for example, Broadcast#001). 27.Remaining Jobs a #001 0123456789 b Broadcast#001 Select ab or OK b Press a or b to choose one of the following: Choose the fax number being dialed, and press OK. Choose the broadcast job number, and press OK. c Press 1 to cancel the - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 27
22.Setup Send 5.Real Time TX a On b Off Select ab or OK c Press a or b to choose Next Fax:On. Press OK. Overseas Mode 3 If you are having difficulty sending a fax overseas due to a bad connection, then turning on Overseas Mode may help. This is a temporary setting, and will only be active for your - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 28
same time to the same fax number will be sent as one fax to save transmission time. a Make sure you are in Fax mode . b Press Menu, 2, 2, 4. 22.Setup Send 4.Batch TX a On b Off Select ab or OK c Press a or b to choose On or Off. Press OK. d Press Stop/Exit. Checking and canceling waiting jobs - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 29
programmed your Station ID. (See the Quick Setup Guide.) You can automatically send a cover page with every fax. Your cover page includes your Station ID, a the One Touch or Speed Dial memory. By choosing Next Fax:On you can also display the number of pages on the cover page. You can choose one of - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 30
. a Make sure you are in Fax mode . b Press Menu, 2, 2, 7. 22.Setup Send 7.Coverpg Setup a Next Fax:On b Next Fax:Off Select ab or OK c Press a or b to choose Print Sample. Press OK. d Press Black Start or Color Start. e After the machine prints a copy of your cover page, press Stop/Exit. 24 - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 31
fax machines support polling. Polled transmit (black & white only) 3 Polled transmit lets you set up your machine to wait with a document so another fax Start. Sending a fax g If you are using the scanner glass, the LCD will prompt you to choose one of the options below: Flatbed Fax: Next Page? a - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 32
4 Receiving a fax 4 Remote Fax Options (black & white only) 4 Remote Fax Options ARE NOT available for color fax. Remote Fax Options let you receive faxes while you are away from the machine. You can use only one Remote Fax Option at a time. Receiving faxes into memory when the paper tray is empty - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 33
a copy of the stored fax. a Press Menu, 2, 5, 1. 25.Remote Fax Opt 4 1.Fwd/Page/Store a Off b Fax Forward Select ab or OK b Press a or b to choose Fax Storage. Press OK. c Press Stop/Exit. Note If Fax Storage is turned on your machine cannot receive a color fax unless the sending machine - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 34
program, press OK. If you have not started the PC-FAX Receive program, see PC-FAX receiving in the Software User's Guide. d Press a or b to choose or your computer name if the machine is connected to a network. 25.Remote Fax Opt 1.Fwd/Page/Store a b PCNAME01 Select ab or OK Press - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 35
to a PC. (For details, see Error and maintenance messages in Appendix B of the Basic User's Guide.) • PC-Fax Receive is not supported in Mac OS. (See PC-FAX receiving in the Software User's Guide.) • Even if you have turned on the PC-Fax Receive feature, color faxes will not be transferred to your - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 36
fax is forwarded or a problem at the receiving machine. Turning off Remote Fax Options 4 a Press Menu, 2, 5, 1. 25.Remote Fax Opt 1.Fwd/Page/Store a Off b Fax set up your own code. The default code is an inactive code: - - -l. a Press Menu, 2, 5, 2. 25.Remote Fax Opt 2.Remote Access Access Code:---* - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 37
an invalid command the machine will beep three times. e Press 9 0 to reset the machine when you have finished. f Hang up. Note If your machine is set to Manual mode, you can still access the remote retrieval features. Dial the fax number as normal and let the machine ring. After 100 seconds you will - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 38
one long beep, you have messages. c When you hear two short beeps, use the dial pad to press 9 5 4. d Wait for a long beep, and then use the dial pad to enter the new number of the remote fax machine where you want your fax messages forwarded followed by ## (up to 20 digits). e Press 9 0 to reset - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 39
fax 2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax messages. (See Retrieving fax messages on page 31.) 3 Erase faxes from the memory If you hear one long beep, fax messages have been erased from the memory. 97 Check the receiving status 1 Fax You can check - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 40
reduces each page of an incoming fax to fit on one page of A4, Letter, Legal or Folio size paper. The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting (Menu, 1, 2, 2). a Make sure you are in Fax mode . b Press Menu, 2, 1, 5. 21.Setup Receive - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 41
when using Internet Fax. • Make sure you have set the current date and time in the machine. (See the Quick Setup Guide.) Receiving a fax at the end of tones (slowly repeating beeps), press Black Start or Color Start. c Press 2 to receive a fax. d Replace the external handset. Setting the Print - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 42
both machines for this to work. Not all fax machines support polling. Polling receive 4 Polling receive lets you call another fax machine to receive a fax. a Make sure you are in Fax mode . b Press Menu, 2, 1, 7. d Press Black Start or Color Start. The machine polls each number or Group number - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 43
return to the Pulse dialing service. For Fax/Tel mode only 5 When the machine is in Fax/Tel mode, it will rings. If no one is on the line, or if someone wants to send you a fax, send the call Receive in Chapter 5 of the Basic User's Guide.) Converting telephone wall outlets 5 There are three ways - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 44
an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the machine on Line 2, which is explained in the following steps. The back of the two - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 45
Dial, 003. Press a Speed Dial, 002 and Black Start or Color Start. Numbers can be added manually by entering them on the dial pad: Press a Speed Dial, fax message to many fax numbers you can set up a group. Groups are stored on a One Touch key or a Speed Dial number. Each group uses up a One - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 46
. g If you want to save a fax resolution along with the number, choose one of the options below: To store the fax resolution, press a or b to select Std, Fine, S.Fine or Photo. Press OK. Press OK if you do not want to change the default resolution. h Do one of the following: To store another - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 47
To delete One Touch or Speed Dial numbers, press d or c to position the cursor under the number you want to delete, and then press Clear. Press OK. e Edit the name by the following instruction. When you edit the existing name, press d or c to position the cursor under the character you want to - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 48
Verification Report in Chapter 4 of the Basic User's Guide.) Fax Journal 6 You can set the machine to print a fax journal (activity report) at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). The default setting is Every 50 Faxes, this means that your machine will print the - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 49
current settings. 6 Network Config Lists your network settings. 7 Drum Dot Print Prints the drum dot check sheet for troubleshooting of the dotted prints problem. 8 WLAN Report (MFC-9560CDW) Prints the result of wireless LAN connectivity diagnosis. Printing reports How to print a report 6 a Press - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 50
different combinations. The machine returns to its default settings one minute after copying, unless you have choosing settings, press Black Start or Color Start. Stop copying 7 To stop to 400%. To enlarge or reduce the next copy follow the instructions below: a Make sure you are in Copy mode . - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 51
e Do one of the following: Press a or b to choose the enlargement or e Press d or c to choose Auto, Text, Photo or Graph. Press OK. f Press Black Start or Color Start. To change the default setting, follow the steps below: a Press Menu, 3, 1. 31.Quality a Auto Text b Photo Select ab or - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 52
Chapter 7 Using the Options key 7 Use the Options key to quickly set the following copy settings temporarily for the next copy. Press Menu selections Press a or b, then press OK Options Page Press a, b, d or c, then press OK Stack/Sort Stack* 47 (Appears when the document is Sort in the - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 53
the contrast. Press OK. Contrast:-nnonn+c Quality :Auto Enlg/Red:100% Tray :MP>T1 Select d c & OK 01 f Press Black Start or Color Start. To change the default setting follow the steps below: a Press Menu, 3, 3. 33.Contrast -nnonn+ Select d c & OK b Press d or c to increase or decrease the - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 54
a darker copy. Press OK. Quality :Auto Enlg/Red:100% Tray :MP>T1 01 Bright :-nnonn+c Select d c & OK f Press Black Start or Color Start. To change the default setting follow the steps below: a Press Menu, 3, 2. 32.Brightness -nnonn+ Select d c & OK b Press c to make a lighter copy or press d to - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 55
copy two or four pages onto one page. If you want to copy both sides of an ID card onto one page, see 2 in 1 ID details about 2 in 1 (ID), see 2 in 1 ID Copy on page 50. f Press Black Start or Color Start to scan the page. If you placed the document in the ADF, the machine scans the pages and starts - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 56
ID Copy 7 You can copy both sides of your identification card onto one page, keeping the original card size. Note You can copy an identification Press Black Start or Color Start. After the machine scans the first side of the card, the LCD will display the following instruction. Turn over the ID - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 57
Start or Color Start. Note To change the default setting for Tray Select, see Tray Use in copy mode in Chapter 2 of the Basic User's Guide. Making . (See Installing extra memory on page 86.) Duplex Copy (long edge flip) 7 MFC-9460CDN 1 sided i 2 sided L Portrait 1 7 1 2 2 Landscape 11 - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 58
MFC-9560CDW 1 sided i 2 sided Portrait 1 2 Landscape 1 2 2 sided i 2 sided Portrait 1 1 2 11 1 d Press Duplex and a or b to select 1sided i 2sided, 2sided i 2sided or 2sided i 1sided. Duplex 1sided i 2sided 2sided i 2sided 2sided i 1sided Select ab or OK Press OK. e Press Black Start or Color - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 59
S. Duplex a1sidedi2sided L 1sidedi2sided S bOff Select ab or OK Press OK. e Press Black Start or Color Start to copy the document. 2 2 2 MFC-9560CDW Advanced 2 sided i 1 sided Portrait 1 Landscape 1 2 11 2 1 2 Advanced 1 sided i 2 sided Portrait 1 7 1 2 Landscape 1 2 11 2 a Make - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 60
Chapter 7 e Press a or b to select 2sided i 1sided or 1sided i 2sided. Press OK. Duplex Advanced a2sided i 1sided b1sided i 2sided Select ab or OK f Press Black Start or Color Start to copy the document. 54 - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 61
maintenance A Cleaning and checking the machine A Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the inside - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 62
switch. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet. b (MFC-9560CDW) Unfold the ADF document support (1) and then open the ADF cover (2). Clean the white bar (3) and the scanner glass strip (4) underneath it with a soft lint - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 63
unit, clean the white bar (1) and the glass strip (2) underneath it with a soft lint-free cloth moistened with water. 1 2 Routine maintenance Cleaning the laser scanner windows back into the AC power outlet first, connect all cables, and then plug in the telephone line cord. Turn on the machine's power - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 64
c Hold the green handle of the drum unit. Pull the drum unit out until it stops. d Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine. 1 58 - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 65
IMPORTANT • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 66
at the green lock lever. i Push the drum unit in until it stops. 1 2 h Turn the green lock lever (1) clockwise to the lock position. 1 j Close the front cover of the machine. k Plug the machine's power cord back into the AC power outlet first, connect all cables, and then plug in the telephone - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 67
Cleaning the corona wires A If you have print quality problems, clean the four corona wires as follows: a Press the front cover release button and then open the front cover. Routine maintenance b Hold the green handle of the drum unit. Pull the drum unit out until it stops. A 61 - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 68
c Hold the handle of the toner cartridge and slightly push it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. d Push to release the latches of the corona wire cover (1), and then open the cover. 1 62 - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 69
e Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. Routine maintenance f Close the corona wire cover. 1 A Note Be - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 70
you until you hear it click into place. Make sure that you match the toner cartridge color to the same color label on the drum unit. Repeat this for all the toner cartridges. i Push the drum unit in until it stops. C M Y j Close the front cover of the machine. K C - Cyan Y - Yellow M - Magenta - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 71
as glue from a label stuck on the drum surface. Follow the steps below to solve the problem. a Make sure that the machine is in the Ready mode. Press Menu, 6, 7, then press Black Start or Color Start to print the drum dot check sheet. 67.Drum Dot Print Routine maintenance c Press the front cover - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 72
d Hold the green handle of the drum unit. Pull the drum unit out until it stops. e Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine. 1 66 - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 73
push it to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. A • Hold the green handles of the drum unit when you carry it. DO NOT hold the side of the - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 74
sure that the drum unit gears (1) are on the left hand side. i Confirm suspected area of the appropriate color drum by using the numbers beside the drum which relate to the numbers of column. 1 h Read following information from the drum dot check sheet. Color in problem: The color of printed - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 75
. Make sure that you match the toner cartridge color to the same color label on the drum unit. Repeat this for all the toner cartridges. C A k When you have found the mark on the drum that matches the drum dot check M sheet, wipe the surface of the drum gently with a cotton swab until the - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 76
the green lock lever (1) clockwise to the lock position. 1 1 q Push the drum unit in until it stops. o Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever. 1 2 r Close - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 77
machine's power cord back into the AC power outlet first, connect all cables, and then plug in the telephone line cord. Turn on the machine's power switch. Routine maintenance Cleaning the paper pick-up rollers A If you have paper feed problems, clean the pick-up rollers as follows: a Turn off the - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 78
machine is in such as temperature and humidity. Calibration helps you to improve the color density. a Press Menu, 4, 6. b Press a or b to select Calibrate. c Press OK. d Press 1 to select Yes. e Press Stop/Exit. You can reset the calibration parameters back to those set at the factory. a Press Menu - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 79
Color Start and try again. (For more information, see Error and maintenance messages in Appendix B of the Basic User's Guide.) • If you print using the Windows® printer driver, the driver to correct the color manually. d Starting at 1 (1 Magenta Left) on the chart, check which colored bar has the - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 80
83.Parts Life 1.Drum 2.Belt Unit 3.Fuser Select ab or OK b Press a or b to choose 1.Drum, 2.Belt Unit, 3.Fuser, 4.Laser, 5.PF Kit MP, 6.PF Kit 1 or 7.PF Kit 2. Press OK. c Press Stop/Exit. Note The life check will be accurate only if you have reset the part counter when you installed a new part. It - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 81
1 for PF Kit 1, PF Kit 2, Fuser and Laser. Please call Brother Customer Service when the following messages appear on the LCD. 1 Letter or A4 size single-sided pages. LCD message Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Parts PF Kit MP - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 82
to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts, including the drum unit, the toner cartridges, and the waste toner box 2 Orange packing materials for locking the internal parts (4 pieces) 3 A piece of paper (Letter or A4) to protect the belt unit (supplied - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 83
from the AC power outlet. b Press the front cover release button and then open the front cover. Routine maintenance c Hold the green handle of the drum unit. Pull the drum unit out until it stops. A 77 - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 84
NOT hold the sides of the drum unit. • We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. • Handle the toner cartridge and the waste toner box carefully. If toner scatters on your hands or - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 85
Hold the green handle of the belt unit with both hands and lift the belt unit up, then pull it out. Routine maintenance Note This step is only necessary when you are replacing the waste toner box for the first time, and is not required for the replacement waste toner box. The orange packing pieces - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 86
the belt unit is level and fits firmly into place. Slide the small orange packing material (3) onto the metal shaft on the right side of the drum unit, as shown in the illustration. 2 1 L 1 R i Install orange packing materials to the drum unit as follows: To secure the toner cartridges - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 87
j Put a piece of paper (Letter or A4) on the belt unit to prevent damage to the belt unit. Routine maintenance l Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever. 1 2 - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 88
n Push the drum unit in until it stops. p Put the Styrofoam piece (1) into the carton. Then put the waste toner box in the Styrofoam piece. 1 FRONT q Wrap the machine with a plastic bag. Put the machine on the Styrofoam piece (1). o Close the front cover of the machine. FRONT 1 82 - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 89
matching the right of the machine to the "RIGHT" mark on one of the styrofoam pieces, and the left of the machine to the returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts, including the drum unit, toner cartridges, and printed materials - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 90
B Options B Options B This machine has the following optional accessories. You can increase the capabilities of the machine with these items. Lower tray unit LT-300CL SO-DIMM memory 84 - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 91
setup, see the Instructions that we have supplied with the lower tray unit. Options Memory board B MFC-9560CDW has 256 MB of standard memory and MFC-9460CDN has 128 MB. Both models have one slot for optional information, call the dealer you bought the machine from or Brother Customer Service. 85 - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 92
electricity, DO NOT touch the memory chips or the board surface. g Plug the machine's power cord back into the AC power outlet first, and then connect the interface cable. 86 - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 93
h Plug in the telephone line cord. Turn on the machine's power switch. Note To make sure that you have installed the SO-DIMM properly, you can print the user settings page that shows the current memory size. (See How to print a report on page 43.) Options B 87 - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 94
JBIG, if the receiving machine has the same capability. Communication error (or Comm. Error) An error during fax sending or receiving, usually caused by line noise or static. Compatibility group The ability of one fax unit to communicate with another. Compatibility is assured between ITU-T Groups - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 95
and shows the C date and time when the machine is idle. Manual fax When you lift the handset of your external telephone or press Hook so you can hear the receiving fax machine answer before you press Black Start or Color Start to begin transmission. Menu mode Programming mode for changing your - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 96
can send faxes in real time. Remaining Jobs You can check which programmed fax jobs are Color Start to begin the dialing process. Station ID The stored information that appears on the top of faxed pages. It includes the sender's name and fax number. TAD (telephone answering device) You can connect - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 97
Temporary settings You can choose certain options for each fax transmission and copy without changing the default settings. Tone A form of dialing on the telephone line used for Touch Tone telephones. Transmission The process of sending faxes over the telephone lines from your machine to the - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 98
up groups for 39 C Canceling broadcast in process 20 fax jobs in memory 22 fax storage 27 jobs awaiting redial 22 remote fax options 30 Cleaning corona wires 61 drum unit 65 laser scanner windows 57 scanner 56 Connecting two-line external TAD or telephone .......38 ControlCenter2 (for - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 99
Guide. Maintenance, routine 55 checking the remaining life of parts ......74 Manual transmission 17 Memory adding DIMM (option 85 installing 86 storage 1 N N in 1 (page layout 49 Network faxing See Software User's Guide. printing See Network User's Guide. scanning See Software User's Guide - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 100
fax 16 Resolution key 16 Restricted users 9 S Scanning See Software User's Guide. Security restricting dialing 13 Secure function lock administrator password 44 Toner Save 3 Two-line telephone system 37 V Volume, setting beeper 2 ring 1 speaker 2 W Windows® See Software User's Guide. - Brother International MFC-9460CDN | Advanced Users Manual - English - Page 101
(Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ The machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries.
ADVANCED
USER’S GUIDE
MFC-9460CDN
MFC-9560CDW
Not all models are available in all countries.
MFC-9560CDW (in USA):
Please go to the Brother Solutions Center at
and click Manuals on
your model page to download the other manuals.
Version 0
USA/CAN