Brother International MFC-9560CDW Advanced Users Manual - English
Brother International MFC-9560CDW Manual
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- Brother International MFC-9560CDW | Advanced Users Manual - English - Page 1
ADVANCED USER'S GUIDE MFC-9460CDN MFC-9560CDW Not all models are available in all countries. MFC-9560CDW (in USA): Please go to the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model page to download the other manuals. Version 0 USA/CAN - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 2
Setup Guide Read this Guide first. Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using. Basic User's Guide Learn the basic Fax, Copy, Scan and Direct Print operations and how to replace consumables - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 3
3 Ecology features...3 Toner Save ...3 Sleep password 12 Changing your Setting Lock password 12 Turning Setting Lock on/off 13 Restricting dialing 13 Dial pad restriction 13 One manually 17 Sending a fax at the end of a conversation 18 Dual access (black & white only 18 Broadcasting (black - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 4
29 Remote retrieval 30 Remote fax commands 33 Additional receiving operations 34 Printing a reduced incoming fax 34 Duplex (2-sided) printing for Fax mode 34 Setting the Fax Receive Stamp (black & white only 35 Receiving a fax at the end of a conversation 35 Setting the Print Density 35 - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 5
outside of the machine 55 Cleaning the scanner 56 Cleaning the laser scanner windows 57 Cleaning the corona wires 61 Cleaning the drum unit 65 Cleaning the paper pick-up rollers 71 Calibration ...72 Auto Registration 73 Manual Registration 73 Frequency (Color Correction 74 Checking the Page - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 6
v - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 7
1 General Setup 1 Memory storage 1 Your menu settings are stored permanently, and in the event of a power failure will not be lost. Temporary settings (for example, Contrast, Overseas Mode) will be lost. Also, during a power failure the machine will retain the date and time and programed fax timer - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 8
Chapter 1 Beeper volume 1 When the beeper is on, the machine will beep when you press a key, make a mistake, or after you send or receive a fax. You can choose a range of volume levels, from High to Off. a Press Menu, 1, 3, 2. 13.Volume 2.Beeper a Med b High Select ab or OK b Press a or b to choose - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 9
Daylight Savings Time. It will set itself forward one hour in the Spring, and back one hour in the Fall. a Press Menu, Toner Save 1 1 You can save toner using this feature. When you set Toner Save to On, print appears lighter. The default setting is Off. a Press Menu, 1, 4, 1. 14.Ecology 1.Toner - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 10
data or makes a copy, the timer will be reset. The default setting is 3 minutes. While the machine is press a key on the control panel. (For MFC-9560CDW only) If a wireless network is enabled, wireless network, see chapter 5 in the Network User's Guide. LCD Contrast 1 You can change the contrast to - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 11
# and l are not available to use. c Press Stop/Exit. General Setup Changing the prefix number 1 a (USA) Press Menu, 0, 5. (Canada) Press Menu, 0, 6. 1 b Do one of the following: To change the prefix number, press 1. To delete the prefix number, press 1, and then press Clear to delete the - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 12
Chapter 1 Mode Timer 1 The machine has three mode keys on the control panel: FAX, SCAN, and COPY. You can set how much time the machine takes after the last Copy or Scan operation to return to Fax mode. If you choose Off, the machine will stay in the mode you used last. This - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 13
how to reset the password call Brother Customer Service. Note • Secure Function Lock can be set manually at the control panel or by using Web 2 Based Management. We recommend using Web Based Management to configure this feature. For more information, see the Network User's Guide. • Only - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 14
Press Menu, 1, 7, 1. 17.Security 1.Function Lock a Lock OffiOn b Set Password Select ab or OK b Press a or b to choose Set Password. Press OK. c Enter the registered four-digit password. Press OK. d Enter a four-digit number for the new password. Press OK. e If the LCD shows Verify: re-enter the new - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 15
Scan, USB Direct, PC Print and Color Print. When the LCD shows Exit, press OK. f Press Stop/Exit. Setting up restricted users 2 You can set up users with restrictions and a password in Appendix C of the Basic User's Guide.) Press OK. f Enter a four-digit password for the user. Press OK. g Press - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 16
to the restricted user Mode a Hold down Shift as you press Secure. Function Lock Change ID a BROTHER b ABC Select ab or OK b Press a or b to choose ID. Press OK. c Enter your four-digit password. Press OK. Changing to the Public Mode After a restricted user has finished using the machine, it - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 17
or Brother Customer Service. While Setting Lock is On, you cannot change the following settings without a password: Mode Timer Paper Volume Ecology Tray Use LCD Contrast Security Document Scan Address Book Dial Restrict Printer (Emulation, Duplex, Output Color, Reset Printer - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 18
Menu, 1, 7, 2. 17.Security 2.Setting Lock a On b Set Password Select ab or OK b Press a or b to choose Set Password. Press OK. c Enter your four-digit password. Press OK. d Enter a four-digit number for the new password. Press OK. e Re-enter your new password when the LCD shows Verify:. Press OK - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 19
password when following the instructions below, the LCD will show Wrong Password. Re-enter the correct password. Turning Setting Lock on a Press Menu, 1, 7, 2. 17.Security 2.Setting Lock a On b Set Password the wrong number, the LCD will show an error message. If you choose On, the machine will - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 20
restriction 2 a Press Menu, 2, 6, 2. 26.Dial Restrict. 2.One Touch Dial a Off b Enter # twice Select ab or OK b Press a or b to choose Off, Enter # twice or On. Press OK. c Press Stop/Exit. Speed Dial - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 21
2-sided fax. The format you choose will depend on the layout of your 2-sided document. a Press Menu, 1, 8, 3. 18.Document Scan 3.Duplex Scan a Long edge b Short edge Select ab or OK b Do one of the following: If your document is flipped on the Long edge, press a or b to choose Long edge. Press OK - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 22
3 For most documents the default setting of Auto will give the best results. It automatically chooses the your document. c Press Resolution, then a or b to choose the resolution. Press OK. To change the default Fax Resolution setting 3 a Make sure you are in Fax mode . b Press Menu, 2, 2, 2. - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 23
Sending a fax Additional sending operations 3 Sending a fax manually 3 Manual transmission Manual transmission lets you hear the 3 3 dialing, ringing and press Black Start or Color Start. If you are using the scanner glass, press 1 to send a fax. f Replace the handset of an external telephone - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 24
are in Fax mode . c Load your document. d Press Black Start or Color Start. If you are using the scanner glass, press 1 to send a fax. e Replace the handset of an external telephone. Dual access (black & white only) 3 You can dial a number, and start scanning the fax into memory-even when the - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 25
7 of the Basic User's Guide.) d Repeat step c until you have entered all the fax numbers you want to broadcast to. e Press Black Start. After the broadcast is finished the machine will print a broadcast report to let you know the results. Note The scan profile of the One Touch, Speed Dial or - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 26
#001 Select ab or OK b Press a or b to choose one of the following: Choose the fax number being dialed, and will scan the documents into the memory before sending it. Then, as soon as the telephone line is free, the memory is full and you are sending a black and white fax from the ADF, the machine - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 27
On b Off Select ab or OK d Press a or b to choose On or Off. Press OK. Delayed Fax (black & white only) 3 You can store up to 50 faxes in the memory to be sent within a twenty four hour Note The number of pages you can scan into the memory depends on the amount of data printed on each page. 21 - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 28
black & white only) 3 Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one b Do one of the - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 29
page (black & white only) 3 This feature will not work unless you have already programmed your Station ID. (See the Quick Setup Guide.) You can automatically send a cover page with every fax. Your cover page includes your Station ID, a comment, and the name (or number) stored in the One Touch or - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 30
Menu, 2, 2, 7. 22.Setup Send 7.Coverpg Setup a Next Fax:On b Next Fax:Off Select ab or OK c Press a or b to choose Print Sample. Press OK. d Press Black Start or Color Start. e After the machine prints a copy of your cover page, press Stop/Exit. 24 - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 31
machines for this to work. Not all fax machines support polling. Polled transmit (black & white only) 3 Polled transmit lets you set up Select ab or OK f Press Black Start. Sending a fax g If you are using the scanner glass, the LCD will prompt you to choose one of the options below: Flatbed Fax - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 32
black & white only) 4 Remote Fax Options ARE NOT available for color fax. Remote Fax Options let you receive faxes while you are away from the machine. You can use only one media in Chapter 2 of the Basic User's Guide) The machine will carry on receiving the fax, problem at the receiving machine. 26 - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 33
as that of your machine. For example, press 1 8 0 0 5 5 5 1 2 3 4 # #. d Do one of the following: If you pager needs a PIN, enter the PIN, press #, press Redial/Pause, enter your fax turned on your machine cannot receive a color fax unless the sending machine converts it to black & white. 27 - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 34
program, press OK. If you have not started the PC-FAX Receive program, see PC-FAX receiving in the Software User's Guide. d Press a or b to choose or your computer name if the machine is connected to a is a power failure before the fax is forwarded or a problem at the receiving machine. 28 - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 35
in the Software User's Guide.) • If your machine has a problem and is unable to print faxes in memory, you can use this setting to transfer your faxes to a PC. (For details, see Error and maintenance messages in Appendix B of the Basic User's Guide.) • PC-Fax Receive is not supported in Mac OS. (See - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 36
is a power failure before the fax is forwarded or a problem at the receiving machine. Turning off Remote Fax Options 4 a features, you have to set up your own code. The default code is an inactive code: - - -l. a Press Menu in Chapter 6 of the Basic User's Guide.) You can change your code at any - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 37
. e Press 9 0 to reset the machine when you have finished. f Hang up. Note If your machine is set to Manual mode, you can still access answers, immediately enter your Remote Access Code (3 digits followed by l). If you hear one long beep, you have messages. c When you hear two short beeps, use the - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 38
can change the default setting of your answers, enter your Remote Access Code (3 digits followed by l). If you hear one long beep, you have messages. c When you hear two short beeps, followed by ## (up to 20 digits). e Press 9 0 to reset the machine when you have finished. f Hang up after you hear - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 39
after you have retrieved or erased all your messages. 4 One long beep means the change is accepted. If you hear 31.) 3 Erase faxes from the memory If you hear one long beep, fax messages have been erased from the memory. If yes, you will hear one long beep. If no, you will hear three short beeps. - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 40
Additional receiving operations 4 Printing a reduced incoming fax 4 If you choose On, the machine automatically reduces each page of an incoming fax to fit on one page of A4, Letter, Legal or Folio size paper. The machine calculates the reduction ratio by using the page size of the fax and your - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 41
have set the current date and time in the machine. (See the Quick Setup Guide.) Receiving a fax at the end of a conversation 4 At the end of CNG tones (slowly repeating beeps), press Black Start or Color Start. c Press 2 to receive a fax. d Replace the external handset. Setting the Print Density - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 42
machines for this to work. Not all fax machines support polling. Polling receive 4 Polling receive lets you call another b Press Menu, 2, 1, 7. d Press Black Start or Color Start. The machine polls each number or Group want to poll by using One Touch, Speed Dial, Search, a Group or the dial - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 43
instructions below. If you have Touch Tone service . Your machine will work best on a dedicated line. contain four wires (black, red, green, the Basic User's Guide.) Converting telephone wall outlets one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 44
Chapter 5 The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an two-line telephone 5 When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 45
Speed Dial, 003. Press a Speed Dial, 002 and Black Start or Color Start. Numbers can be added manually by entering them on the dial pad: Press a Speed Dial, up a group. Groups are stored on a One Touch key or a Speed Dial number. Each group uses up a One Touch key or a Speed Dial location. You - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 46
one of the following: Enter the name using the dial pad (up to 15 characters). Use the chart on Entering text in Appendix C of the Basic User's Guide want to change the default resolution. h Do one of the following: One Touch or Speed Dial numbers by following the instructions below: To add One - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 47
To delete One Touch or Speed Dial numbers, press d or c to position the cursor under the number you want to delete, and then press Clear. Press OK. e Edit the name by the following instruction. When you edit the existing name, press d or c to position the cursor under the character you want to - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 48
can be printed automatically and manually. Transmission verification report 6 You see Transmission Verification Report in Chapter 4 of the Basic User's Guide.) Fax Journal 6 You can set the machine to print 12 or 24 hours, 2 or 7 days). The default setting is Every 50 Faxes, this means that your - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 49
Print a list of your current settings. 6 Network Config Lists your network settings. 7 Drum Dot Print Prints the drum dot check sheet for troubleshooting of the dotted prints problem. 8 WLAN Report (MFC-9560CDW) Prints the result of wireless LAN connectivity diagnosis. Printing reports How to - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 50
to its default settings one minute Black Start or Color 70% A4iA5 50% Custom(25-400%) 200% 141% A5iA4 104% EXEiLTR * The factory setting is shown in Bold with an asterisk. Custom(25-400%) allows you to enter a ratio from 25% to 400%. To enlarge or reduce the next copy follow the instructions - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 51
the number of copies (up to 99). d Press Quality. e Press d or c to choose Auto, Text, Photo or Graph. Press OK. f Press Black Start or Color Start. To change the default setting, follow the steps below: a Press Menu, 3, 1. 31.Quality a Auto Text b Photo Select ab or OK b Press a or b to choose - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 52
>T2>M 1 #1(XXX) 2 #2(XXX) 1 2 MP(XXX) 2 The factory settings are shown in Bold with an asterisk. 1 T2 and #2 appear only if the optional lower tray is installed. 2 XXX is the paper size you set in Menu, 1, 2, 2. 46 - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 53
the contrast. Press OK. Contrast:-nnonn+c Quality :Auto Enlg/Red:100% Tray :MP>T1 Select d c & OK 01 f Press Black Start or Color Start. To change the default setting follow the steps below: a Press Menu, 3, 3. 33.Contrast -nnonn+ Select d c & OK b Press d or c to increase or decrease - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 54
make a darker copy. Press OK. Quality :Auto Enlg/Red:100% Tray :MP>T1 01 Bright :-nnonn+c Select d c & OK f Press Black Start or Color Start. To change the default setting follow the steps below: a Press Menu, 3, 2. 32.Brightness -nnonn+ Select d c & OK b Press c to make a lighter copy or press - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 55
you to copy two or four pages onto one page. If you want to copy both sides of an ID card onto one page, see 2 in 1 ID Copy 1 ID Copy on page 50. f Press Black Start or Color Start to scan the page. If you placed the document in the ADF, the machine scans the pages and starts printing. If you are - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 56
1 ID Copy 7 You can copy both sides of your identification card onto one page, keeping the original card size. Note You can copy an identification card e Press Black Start or Color Start. After the machine scans the first side of the card, the LCD will display the following instruction. Turn over - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 57
the optional lower tray is installed. 2 XXX is the paper size you set in Menu, 1, 2, 2. f Press Black Start or Color Start. Note To change the default setting for Tray Select, see Tray Use in copy mode in Chapter 2 of the Basic User's Guide. Making copies Duplex (2-sided) copying 7 If you want - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 58
MFC-9560CDW 1 sided i 2 sided Portrait 1 2 Landscape 1 2 2 sided i 2 sided Portrait 1 1 2 11 1 d Press Duplex and a or b to select 1sided i 2sided, 2sided i 2sided or 2sided i 1sided. Duplex 1sided i 2sided 2sided i 2sided 2sided i 1sided Select ab or OK Press OK. e Press Black Start or Color - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 59
(up to 99) using the dial pad. d Press Duplex and a or b to select 1sidedi2sided S. Duplex a1sidedi2sided L 1sidedi2sided S bOff Select ab or OK Press OK. e Press Black Start or Color Start to copy the document. 2 2 2 MFC-9560CDW Advanced 2 sided i 1 sided Portrait 1 Landscape 1 2 11 - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 60
Chapter 7 e Press a or b to select 2sided i 1sided or 1sided i 2sided. Press OK. Duplex Advanced a2sided i 1sided b1sided i 2sided Select ab or OK f Press Black Start or Color Start to copy the document. 54 - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 61
Routine maintenance A Cleaning and checking the machine A Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 62
and then unplug the power cord from the AC power outlet. b (MFC-9560CDW) Unfold the ADF document support (1) and then open the ADF cover (2). Clean the white bar (3) and the scanner glass strip (4) underneath it with a soft lint-free cloth moistened with water. Close the ADF cover (2) and fold the - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 63
d In the ADF unit, clean the white bar (1) and the glass strip (2) underneath it with a soft lint-free cloth moistened with water. 1 2 Routine maintenance Cleaning the laser scanner windows A a Turn off the machine's power switch. Unplug the telephone line cord first, disconnect all cables, and - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 64
c Hold the green handle of the drum unit. Pull the drum unit out until it stops. d Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine. 1 58 - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 65
IMPORTANT • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 66
g Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever. i Push the drum unit in until it stops. 1 2 h Turn the green lock lever (1) clockwise to the lock position. 1 j - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 67
Cleaning the corona wires A If you have print quality problems, clean the four corona wires as follows: a Press the front cover release button and then open the front cover. Routine maintenance b Hold the green handle of the drum unit. Pull the drum unit out until it stops. A 61 - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 68
c Hold the handle of the toner cartridge and slightly push it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. d Push to release the latches of the corona wire cover (1), and then open the cover. 1 62 - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 69
e Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. Routine maintenance f Close the corona wire cover. 1 A Note Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 70
you until you hear it click into place. Make sure that you match the toner cartridge color to the same color label on the drum unit. Repeat this for all the toner cartridges. i Push the drum unit in until it stops. C M Y j Close the front cover of the machine. K C - Cyan Y - Yellow M - Magenta - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 71
surface. Follow the steps below to solve the problem. a Make sure that the machine is in the Ready mode. Press Menu, 6, 7, then press Black Start or Color Start to print the drum dot check sheet. 67.Drum Dot Print Routine maintenance c Press the front cover release button and then open the front - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 72
d Hold the green handle of the drum unit. Pull the drum unit out until it stops. e Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine. 1 66 - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 73
the electrodes shown in the illustration. Routine maintenance f Hold the handle of the toner cartridge and slightly push it to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 74
which relate to the numbers of column. 1 h Read following information from the drum dot check sheet. Color in problem: The color of printed dots is the color of the drum you should clean. Dot location: The sheet has eight numbered columns. The number of the column with the printed dots in it - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 75
area. Routine maintenance m Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit, then slightly pull it toward you until you hear it click into place. Make sure that you match the toner cartridge color to the same color label on the drum unit. Repeat this - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 76
the green lock lever (1) clockwise to the lock position. 1 1 q Push the drum unit in until it stops. o Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever. 1 2 r Close - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 77
, connect all cables, and then plug in the telephone line cord. Turn on the machine's power switch. Routine maintenance Cleaning the paper pick-up rollers A If you have paper feed problems, clean the pick-up rollers as follows: a Turn off the machine's power switch. Unplug the power cord from the - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 78
machine is in such as temperature and humidity. Calibration helps you to improve the color density. a Press Menu, 4, 6. b Press a or b to select Calibrate. c Press OK. d Press 1 to select Yes. e Press Stop/Exit. You can reset the calibration parameters back to those set at the factory. a Press Menu - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 79
Note • If an error message is displayed, press Black Start or Color Start and try again. (For more information, see Error and maintenance messages in Appendix B of the Basic User's Guide.) • If you print using the Windows® printer driver, the driver will get the calibration data automatically if - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 80
83.Parts Life 1.Drum 2.Belt Unit 3.Fuser Select ab or OK b Press a or b to choose 1.Drum, 2.Belt Unit, 3.Fuser, 4.Laser, 5.PF Kit MP, 6.PF Kit 1 or 7.PF Kit 2. Press OK. c Press Stop/Exit. Note The life check will be accurate only if you have reset the part counter when you installed a new part. It - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 81
Brother Customer Service when the following messages appear on the LCD. 1 Letter or A4 size single-sided pages. LCD message Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Parts PF Kit MP Description Replace the fuser unit. Replace the laser - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 82
to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts, including the drum unit, the toner cartridges, and the waste toner box 2 Orange packing materials for locking the internal parts (4 pieces) 3 A piece of paper (Letter or A4) to protect the belt unit (supplied - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 83
cables, and then unplug the power cord from the AC power outlet. b Press the front cover release button and then open the front cover. Routine maintenance c Hold the green handle of the drum unit. Pull the drum unit out until it stops. A 77 - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 84
NOT hold the sides of the drum unit. • We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. • Handle the toner cartridge and the waste toner box carefully. If toner scatters on your hands or - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 85
of the belt unit with both hands and lift the belt unit up, then pull it out. Routine maintenance Note This step is only necessary when you are replacing the waste toner box for the first time, and is not required for the replacement waste toner box. The orange packing pieces are installed at the - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 86
the belt unit is level and fits firmly into place. Slide the small orange packing material (3) onto the metal shaft on the right side of the drum unit, as shown in the illustration. 2 1 L 1 R i Install orange packing materials to the drum unit as follows: To secure the toner cartridges - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 87
j Put a piece of paper (Letter or A4) on the belt unit to prevent damage to the belt unit. Routine maintenance l Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever. 1 2 - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 88
n Push the drum unit in until it stops. p Put the Styrofoam piece (1) into the carton. Then put the waste toner box in the Styrofoam piece. 1 FRONT q Wrap the machine with a plastic bag. Put the machine on the Styrofoam piece (1). o Close the front cover of the machine. FRONT 1 82 - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 89
the right of the machine to the "RIGHT" mark on one of the styrofoam pieces, and the left of the machine to maintenance A Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts, including the drum unit, toner cartridges - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 90
B Options B Options B This machine has the following optional accessories. You can increase the capabilities of the machine with these items. Lower tray unit LT-300CL SO-DIMM memory 84 - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 91
installed, the machine can hold up to 800 sheets of plain paper. For setup, see the Instructions that we have supplied with the lower tray unit. Options Memory board B MFC-9560CDW has 256 MB of standard memory and MFC-9460CDN has 128 MB. Both models have one from or Brother Customer Service. 85 - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 92
the machine, and then unplug the power cord from the AC power outlet. Note Be sure to turn off the machine's power switch before you install or remove the SO-DIMM. c Remove the plastic (1) and then metal (2) SO-DIMM covers. 2 1 e Hold the SO-DIMM by the edges and align the notches - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 93
h Plug in the telephone line cord. Turn on the machine's power switch. Note To make sure that you have installed the SO-DIMM properly, you can print the user settings page that shows the current memory size. (See How to print a report on page 43.) Options B 87 - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 94
is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 95
fax machine answer before you press Black Start or Color Start to begin transmission. Menu mode Programming mode for changing your machine's settings. OCR (optical character recognition) ScanSoft™ PaperPort™ 12SE with OCR or Presto! PageManager software application converts an image of text - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 96
Volume setting for the machine's ring. Scanning The process of sending an electronic image of a paper One Touch, Speed Dial and Group numbers. Speed Dial A pre-programmed number for easy dialing. Press a Speed Dial, then enter the three-digit Speed Dial location and press Black Start or Color - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 97
Temporary settings You can choose certain options for each fax transmission and copy without changing the default settings. Tone A form of dialing on the telephone line used for Touch Tone telephones. Transmission The process of sending faxes over the telephone lines from - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 98
22 remote fax options 30 Cleaning corona wires 61 drum unit 65 laser scanner windows 57 scanner 56 Connecting two-line external TAD or telephone .......38 ControlCenter2 (for Macintosh) See Software User's Guide. ControlCenter4 (for Windows®) See Software User's Guide. Copy 2 in 1 ID Copy 50 - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 99
Guide. Maintenance, routine 55 checking the remaining life of parts ......74 Manual transmission 17 Memory adding DIMM (option 85 installing 86 storage 1 N N in 1 (page layout 49 Network faxing See Software User's Guide. printing See Network User's Guide. scanning See Software User's Guide - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 100
16 Restricted users 9 S Scanning See Software User's Guide. Security restricting dialing 13 Secure function lock administrator password 8 Public user mode 9 44 Toner Save 3 Two-line telephone system 37 V Volume, setting beeper 2 ring 1 speaker 2 W Windows® See Software User's Guide. - Brother International MFC-9560CDW | Advanced Users Manual - English - Page 101
(Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ The machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries.
ADVANCED
USER’S GUIDE
MFC-9460CDN
MFC-9560CDW
Not all models are available in all countries.
MFC-9560CDW (in USA):
Please go to the Brother Solutions Center at
and click Manuals on
your model page to download the other manuals.
Version 0
USA/CAN