Brother International MFC-9970CDW Network Users Manual - English
Brother International MFC-9970CDW Manual
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Brother International MFC-9970CDW manual content summary:
- Brother International MFC-9970CDW | Network Users Manual - English - Page 1
. To download the latest manual, please visit the Brother Solutions Center at (http://solutions.brother.com/). You can also download the latest drivers and utilities for your machine, read FAQs and troubleshooting tips or learn about special printing solutions from the Brother Solutions Center - Brother International MFC-9970CDW | Network Users Manual - English - Page 2
We use the following icons throughout this User's Guide: IMPORTANT Note IMPORTANT indicates a potentially hazardous situation 7. Please go to the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model page to download the other manuals. Not all models are - Brother International MFC-9970CDW | Network Users Manual - English - Page 3
(Windows®)...7 3 Configuring your machine for a wireless network (For MFC-9560CDW) 8 Overview...8 Step by step chart for wireless network 17 Configuring your machine for an enterprise wireless network 20 Using the Brother installer application on the CD-ROM to configure your machine for a - Brother International MFC-9970CDW | Network Users Manual - English - Page 4
only 34 MAC Address ...35 Set to Default (For MFC-9560CDW 35 Wired Enable (For MFC-9560CDW 35 WLAN Enable (For MFC-9560CDW 35 How to set a new default for Scan to FTP 35 How to set a new default for Scan to Network 35 Reset the network settings to the factory default 36 Printing the Network - Brother International MFC-9970CDW | Network Users Manual - English - Page 5
61 Secure Management using Web Based Management (web browser 61 Printing documents securely using SSL/TLS 63 Sending or Receiving an E- a CA certificate ...79 8 Troubleshooting 80 Overview...80 Identifying your problem ...80 A Appendix A 87 Supported protocols and security features 87 - Brother International MFC-9970CDW | Network Users Manual - English - Page 6
are supported by each operating system. Note Although the Brother machine can be used in both a wired and wireless network, only one connection method can be used at a time. Operating Systems Printing Scanning See Software User's Guide. PC Fax Send 1 See Software User's Guide. PC Fax Receive - Brother International MFC-9970CDW | Network Users Manual - English - Page 7
user's guide for Internet fax on the web site listed above. Security 1 Your Brother machine employs some of the latest network security and encryption protocols available. (See Security features on page 60.) Fax to Server (MFC-9460CDN, MFC-9465CDN and MFC-9560CDW: available as a download) 1 Fax to - Brother International MFC-9970CDW | Network Users Manual - English - Page 8
Brother network connected devices. It also can search for Brother CD-ROM drive. The opening screen will appear automatically. If instructions. Macintosh The BRAdmin Light software will be installed automatically when you install the printer driver. If you have already installed the printer driver - Brother International MFC-9970CDW | Network Users Manual - English - Page 9
BRAdmin Professional 3 2 utility that is available as a download from http://solutions.brother.com/. This utility is only available for Windows® users. network. ("xxxxxxxxxxxx" is your machine's MAC Address / Ethernet Address.) • The default password for Brother print servers is "access". a Start - Brother International MFC-9970CDW | Network Users Manual - English - Page 10
2 Note • If the print server is set to its factory default settings (if you do not use a DHCP/BOOTP/RARP server), the device will appear as Unconfigured in the BRAdmin Light utility screen. • You can find the Node Name and MAC Address (Ethernet Address) by printing the Network Configuration List - Brother International MFC-9970CDW | Network Users Manual - English - Page 11
disable them. Once you are sure that you can print, configure the software settings following the instructions. • Node name: The Node name for each Brother device on the network appears in BRAdmin Professional 3. The default Node name is "BRNxxxxxxxxxxxx" for a wired network or "BRWxxxxxxxxxxxx - Brother International MFC-9970CDW | Network Users Manual - English - Page 12
download the software, visit us at http://solutions.brother.com/. 1 Internet Information Server 4.0 or Internet Information Services check items such as page counts, toner and drum status and the firmware version. In addition to reporting to Brother network management applications this utility can - Brother International MFC-9970CDW | Network Users Manual - English - Page 13
are printing large files, such as multi-page documents with mixed text and large graphics, you may want to consider choosing wired Ethernet for a faster data transfer, or USB for the fastest throughput speed. • Although the Brother machine can be used in both a wired and wireless network, only one - Brother International MFC-9970CDW | Network Users Manual - English - Page 14
MFC- 1 from the control panel Using the Brother installer application Using the PIN Method of Guide See the Quick Setup Guide See page 26 See page 24 Installing drivers and software (See the Quick Setup Guide) 1 Supporting IEEE 802.1x Wireless configuration and installing the printer driver - Brother International MFC-9970CDW | Network Users Manual - English - Page 15
for a wireless network (For MFC-9560CDW) For Ad-hoc mode Brother installer application c Configure your machine for a wireless network. See page 16. See page 16 See page 26 Installing drivers and software (See the Quick Setup Guide) Wireless configuration and installing the printer driver - Brother International MFC-9970CDW | Network Users Manual - English - Page 16
/router. Each wireless client communicates directly with each other. When the Brother wireless machine (your machine) is part of this network, it receives all print jobs directly from the computer sending the print data. 1 2 1 Wireless network machine (your machine) 2 Wireless capable computer Note - Brother International MFC-9970CDW | Network Users Manual - English - Page 17
MFC-9560CDW) Confirm your wireless network setup method 3 There are four methods to configure your wireless network machine. Use WPS/AOSS™ from the control panel menu (recommended), Setup Wizard from the control panel, the Brother WLAN access point/router (A) supports either Wi-Fi Protected Setup - Brother International MFC-9970CDW | Network Users Manual - English - Page 18
(For MFC-9560CDW) Configuration using the Brother installer application on the CD-ROM to configure your machine for a wireless network 3 You can also use the Brother installer application on the CD-ROM we have provided with the machine. You will be guided by the on-screen instructions until you - Brother International MFC-9970CDW | Network Users Manual - English - Page 19
Configuring your machine for a wireless network (For MFC-9560CDW) Configuration temporarily using a USB or network cable 3 You can temporarily use a USB cable or network cable when you configure your Brother machine in this method. You can remotely configure the machine from a computer that is - Brother International MFC-9970CDW | Network Users Manual - English - Page 20
Configuring your machine for a wireless network (For MFC-9560CDW) Configuration using the PIN Method of Wi-Fi Protected Setup to configure your machine for a wireless network (Infrastructure mode only) 3 If your WLAN access point/router (A) supports Wi-Fi Protected Setup, you can also configure - Brother International MFC-9970CDW | Network Users Manual - English - Page 21
(PBC 1) or AOSS™, you can configure the machine easily without knowing your wireless network settings. Your Brother machine has the WPS/AOSS™ menu on the control panel. See the Quick Setup Guide for more information. 1 Push Button Configuration Using the Setup Wizard from the control panel 3 You can - Brother International MFC-9970CDW | Network Users Manual - English - Page 22
for a wireless network (For MFC-9560CDW) Configuring your machine when Authentication method Open system Shared key WPA/WPA2-PSK Open system Encryption mode NONE WEP WEP AES TKIP 1 NONE WEP Network key - - 1 TKIP is supported for WPA Brother machine supports the use of the first WEP key only. 17 - Brother International MFC-9970CDW | Network Users Manual - English - Page 23
machine for a wireless network (For MFC-9560CDW) b Press Menu. c instructed. Press OK. Do one of the following: If you chose Ad-hoc, go to step k. If you chose Infrastructure, go to step j. j Choose the Authentication method using a or b, and press OK. Do one of the following: If you chose Open - Brother International MFC-9970CDW | Network Users Manual - English - Page 24
report. If the connection failed, check the error code on the printed report and refer to Troubleshooting in the Quick Setup Guide. (Windows®) You have completed the wireless network setup. If you would like to continue installing drivers and software necessary for operating your device, please - Brother International MFC-9970CDW | Network Users Manual - English - Page 25
Configuring your machine for a wireless network (For MFC-9560CDW) Configuring your machine for an enterprise wireless network 3 a Before configuring your machine we recommend you AES TKIP AES TKIP AES TKIP AES TKIP User ID Encryption mode AES User ID Brother Password - - 3 Password 12345678 20 - Brother International MFC-9970CDW | Network Users Manual - English - Page 26
MFC-9560CDW) Note • If you configure your machine using EAP-TLS Authentication, you must install the Client Certificate before you start configuration. If you have installed more than one machine finds more than one network use a or the SSID, you will have to manually add the SSID name. Go to step - Brother International MFC-9970CDW | Network Users Manual - English - Page 27
for a wireless network (For MFC-9560CDW) k Choose the Authentication method using a or b, and press OK. Do one of the following: If you chose method No Verification, CA or CA + Server ID using a or b, and press OK. Do one of the following: If you chose CA + Server ID, go to step p. For other - Brother International MFC-9970CDW | Network Users Manual - English - Page 28
report. If the connection failed, check the error code on the printed report and refer to Troubleshooting in the Quick Setup Guide. (Windows®) You have completed the wireless network setup. If you would like to continue installing drivers and software necessary for operating your device, please - Brother International MFC-9970CDW | Network Users Manual - English - Page 29
your WLAN access point/router. • If you use Windows® 7 as a Registrar, you can install the printer driver after the wireless configuration by following the on-screen instructions. If you want to install the full driver and software package, follow the steps in Quick Setup Guide for installation. 24 - Brother International MFC-9970CDW | Network Users Manual - English - Page 30
report. If the connection failed, check the error code on the printed report and refer to Troubleshooting in the Quick Setup Guide. (Windows®) You have completed the wireless network setup. If you would like to continue installing drivers and software necessary for operating your device, please - Brother International MFC-9970CDW | Network Users Manual - English - Page 31
4 • You can also setup your Brother machine using WPS or AOSS™ from the control panel which we recommend. You can find instructions in the supplied Quick Setup Guide. • If you have previously configured the wireless settings of the machine, you must reset the network LAN settings before you can - Brother International MFC-9970CDW | Network Users Manual - English - Page 32
configuration using the Brother installer application (For MFC-9560CDW) For an enterprise wireless network configuration 4 If you are configuring your machine for an IEEE 802.1x supported wireless network, record your Authentication method, Encryption method, User ID and Password. Network name - Brother International MFC-9970CDW | Network Users Manual - English - Page 33
Brother installer application (For MFC-9560CDW) Note • If you configure your machine using EAP-TLS Authentication, you must install the Client Certificate before you start configuration. If you have installed more than one . 4 (Windows®) 4 1 The opening screen will appear automatically. If the - Brother International MFC-9970CDW | Network Users Manual - English - Page 34
Brother installer application (For MFC-9560CDW) (Macintosh) 4 1 Double-click the MFL-Pro Suite icon on your desktop. 2 Double-click the Utilities icon. 3 Double-click the Wireless Device Setup Wizard. c Choose Yes, my Access Point supports through the control panel manually Using Ad-hoc - Brother International MFC-9970CDW | Network Users Manual - English - Page 35
using the Brother installer application (For MFC-9560CDW) ( . 5 You can see the SSID of the wireless printer in the list. Choose SETUP and click Connect. 4 wireless network is connected successfully. d Follow the screen instructions to configure the wireless settings. You have completed the - Brother International MFC-9970CDW | Network Users Manual - English - Page 36
Guide.) Press Menu, then press a or b to choose Network. Proceed to the menu selection you wish to configure. (For additional information on the menu, see Function table and default manually assigned. Once entered the IP address is locked to the assigned address. Note If you do not want your print - Brother International MFC-9970CDW | Network Users Manual - English - Page 37
BOOTP protocols. The default IP address of your for the network the unit will be connected on. Brother recommends the name "BRNxxxxxxxxxxxx" for a wired network or "BRWxxxxxxxxxxxx" for a wireless network. ("xxxxxxxxxxxx" is your machine's MAC WINS (Windows® Internet Name Service) server. If set to - Brother International MFC-9970CDW | Network Users Manual - English - Page 38
to register its name with the Windows® Internet Name Service. If you have a primary WINS server, but IP address does not change, when the print server cannot obtain an IP address through the default setting for IPv6 is Off. For more information on the IPv6 protocol, visit http://solutions.brother. - Brother International MFC-9970CDW | Network Users Manual - English - Page 39
able to communicate with your print server. Status (For DCP-9055CDN, MFC-9460CDN and MFC-9465CDN)/Wired Status (For MFC-9560CDW) 5 This field Guide or Using the Setup Wizard from the control panel on page 16.) WPS or AOSS™ (wireless network only) 5 If your WLAN access point/router supports - Brother International MFC-9970CDW | Network Users Manual - English - Page 40
. You can check your machine's MAC address from the control panel. 5 Set to Default (For MFC-9560CDW) 5 The Set to Default allows you to reset each wired or wireless settings to the factory default. If you want to reset both wired and wireless settings, see Reset the network settings to the - Brother International MFC-9970CDW | Network Users Manual - English - Page 41
the factory default 5 You can reset the print server back to its default factory settings (resetting all information such as the password and IP address information). Note • This function resets all wired and wireless network settings to the factory default. • You can also reset the print server - Brother International MFC-9970CDW | Network Users Manual - English - Page 42
connection failed, check the error code on the printed report and refer to Troubleshooting in the Quick Setup Guide. a Press Menu. b Press a or b to choose Print Reports. Press OK. c Press a or b to choose WLAN Report. Press OK. d (For US) Press Black Start or Color Start. 5 (For UK) Press - Brother International MFC-9970CDW | Network Users Manual - English - Page 43
Control panel setup Function table and default factory settings 5 DCP-9055CDN, MFC-9460CDN and MFC-9465CDN 5 The factory settings are shown in Bold with an asterisk. Main menu 4.Network (DCP-9055CDN) 7.Network (MFC-9460CDN and MFC-9465CDN) Submenu 1.TCP/IP Menu selections 1.Boot Method Options - Brother International MFC-9970CDW | Network Users Manual - English - Page 44
-9055CDN) 7.Network (MFC-9460CDN and MFC-9465CDN) (continued) 1.TCP/IP (continued) 2.Ethernet 0.IPv6 - 3.Status - On Off* Auto* 100B-FD 100B-HD 10B-FD 10B-HD Active 100B-FD Active 100B-HD 5 Active 10B-FD Active 10B-HD 4.MAC Address - 5.Scan To FTP - Inactive - Color 100 dpi* Color 200 dpi - Brother International MFC-9970CDW | Network Users Manual - English - Page 45
Main menu 4.Network (DCP-9055CDN) Submenu Menu selections 6.ScanTo Network - Options Color 100 dpi* Color 200 dpi (If you choose Color option) PDF* 7.Network (MFC-9460CDN and MFC-9465CDN) (continued) Color 300 dpi PDF/A Color 600 dpi Secure PDF Gray 100 dpi SiPDF Gray 200 dpi JPEG - Brother International MFC-9970CDW | Network Users Manual - English - Page 46
Control panel setup MFC-9560CDW 5 Main menu 7.Network Submenu Menu selections Options 1.Wired LAN 1.TCP/IP 1.Boot Method Auto* Static RARP BOOTP DHCP (If you choose Auto, RARP, BOOTP - Brother International MFC-9970CDW | Network Users Manual - English - Page 47
100B-HD 10B-FD 3.Wired Status - 10B-HD Active 100B-FD Active 100B-HD Active 10B-FD Active 10B-HD 5 Inactive 4.MAC Address - 5.Set to Default - Wired OFF - 1.Reset 6.Wired Enable - 2.Exit On* 2.WLAN 1.TCP/IP Off 1.Boot Method Auto* Static RARP BOOTP DHCP (If you choose Auto, RARP - Brother International MFC-9970CDW | Network Users Manual - English - Page 48
Status 1.Status Active(11b) Active(11g) Wired LAN Active WLAN OFF AOSS Active Connection Fail 2.Signal Strong Medium Weak 3.SSID None - 4.Comm. Mode Ad-hoc 6.MAC Address - Infrastructure - 43 - Brother International MFC-9970CDW | Network Users Manual - English - Page 49
Network (continued) Submenu 2.WLAN (continued) Menu selections 7.Set to Default - 8.WLAN Enable - Options 1.Reset 2.Exit 1.On 3.Scan To FTP - 2.Off Color 100 dpi* (If you choose Color option) Color 200 dpi PDF* Color 300 dpi PDF/A Color 600 dpi Secure PDF Gray 100 dpi SiPDF 5 Gray 200 dpi - Brother International MFC-9970CDW | Network Users Manual - English - Page 50
Color 300 dpi PDF/A Color 600 dpi Secure PDF Gray 100 dpi SiPDF Gray 200 dpi JPEG Gray 300 dpi XPS B&W 200 dpi (If you choose Gray option) B&W 200x100 dpi PDF* 5 PDF/A Secure PDF SiPDF JPEG XPS (If you choose B&W option) PDF* PDF/A Secure PDF SiPDF TIFF 0.Network Reset - 1.Reset - Brother International MFC-9970CDW | Network Users Manual - English - Page 51
configuration items, such as General Setup, Address Book settings and Remote Fax Change network settings such as TCP/IP information Configure Secure Function Lock 2.0 Configure Store Print Log to Network Configure Scan to FTP Configure Scan to Network 6 Software version information - Brother International MFC-9970CDW | Network Users Manual - English - Page 52
Fax Settings, Copy Settings, Printer Settings and USB Direct I/F. The default user name for User is "user" (case sensitive) and the default password is "access". Administrators are able to access all settings. The login name for the Administrator is "admin" (case sensitive) and the default password - Brother International MFC-9970CDW | Network Users Manual - English - Page 53
Brother machine. Secure Function Lock allows you to configure passwords Print 1 USB Direct Print 2 Copy Color Print 6 Page Limit Fax TX 2 Fax RX 2 Scan Page Counter 1 If you register the PC user login names, you can restrict PC print without the user entering a password - Brother International MFC-9970CDW | Network Users Manual - English - Page 54
e If you want to restrict the PC printing by PC user login name, click PC Print Restriction by Login Name and configure the settings. (See Restricting PC print by PC user login name on page 50 control panel the user will get an error message on their computer when they attempt to pull scan. 6 49 - Brother International MFC-9970CDW | Network Users Manual - English - Page 55
the printer driver, see the Software User's Guide. • The Secure Function Lock feature does not support the BR-Script driver for printing. Setting up public mode 6 You can set up the public mode to restrict what functions are available for public users. Public users do not need to enter a password - Brother International MFC-9970CDW | Network Users Manual - English - Page 56
Web Based Management Synchronize with SNTP server 6 SNTP is the protocol used to synchronize the time used by the machine for Authentication with the SNTP time server (this time is not the time displayed on the LCD of the machine). You can synchronize the time used by the machine on a regular - Brother International MFC-9970CDW | Network Users Manual - English - Page 57
Web Based Management Synchronizing Interval Enter the interval of hours which you want to synchronize to the server (1 to 168 hours). Note • You must configure Date&Time to synchronize the time used by the machine with the SNTP time server. Click Configure Date&Time and then configure Date&Time on - Brother International MFC-9970CDW | Network Users Manual - English - Page 58
Network feature allows you to save the print log file from your Brother machine to a network server using CIFS 1. You can record the ID, type of print job, job name, user name, date, time, the number of printed pages and color pages 2 for every print job. 1 CIFS is the Common Internet File System - Brother International MFC-9970CDW | Network Users Manual - English - Page 59
a single sign-on. 2 NTLMv2 is the default authentication method used by Windows to log into input the username in one of the following styles: user@domain or domain\user. Password Enter the password for the authentication up Error Messages on page 56. e Click Submit to apply your settings. 54 - Brother International MFC-9970CDW | Network Users Manual - English - Page 60
Log & Print in the Error Detection Setting of Store Print Log to Network. Cancel Print If you choose Cancel Print, the print jobs are canceled when the print log cannot be stored to the server. Note Even if you choose Cancel Print, your machine will print a received fax. Ignore Log & Print If - Brother International MFC-9970CDW | Network Users Manual - English - Page 61
6 • Username 1 and Password in Authentication Setting is correct. 1 If the username is part of a domain, please input the username in one of the following styles: you choose the Cancel Print option in Web Based Management the Log Access Error message will remain on the LCD for about 60 seconds. - Brother International MFC-9970CDW | Network Users Manual - English - Page 62
copy, Fax RX and USB Direct Print (if available) functions will be recorded in the Store Print Log to Network report. Example of the print Log See Network Scanning in the Software User's Guide for more details on Scan to FTP. a Click Administrator Settings on the MFC-XXXX (or DCP-XXXX) web page, and - Brother International MFC-9970CDW | Network Users Manual - English - Page 63
Address (FTP server address) Username Password Store Directory File Name Quality File Type File Size Passive Mode 6 Port Number You can set Passive Mode to Off or On depending on your FTP server and network firewall configuration. By default this setting is On, you can - Brother International MFC-9970CDW | Network Users Manual - English - Page 64
in the Software User's Guide for more details on Scan to Network. Note Scan to Network supports Kerberos Authentication and NTLMv2 Use PIN for authentication PIN Code Auth. Method Username Password Kerberos Server Address Note Scan to Network is available when Network server profiles - Brother International MFC-9970CDW | Network Users Manual - English - Page 65
to your network and the data that travels over it. Your Brother machine employs some of the latest network security and encryption protocols BRAdmin Professional 3 (Windows®) on page 68.) Printing documents securely using SSL/TLS (See Printing documents securely using SSL/TLS on page 63.) 7 - Brother International MFC-9970CDW | Network Users Manual - English - Page 66
69.) For example: https://192.168.1.2/ (if the Common Name is the printer's IP address) c You can now access the machine using HTTPS. We recommend Configuration. e Enter a user name and a password. The default User Name is "admin" and the default Password is "access". f Click OK. g Click Configure - Brother International MFC-9970CDW | Network Users Manual - English - Page 67
server securely, use this mode. Note When you use the SNMPv3 read-write access mode, please note the following. • You can manage the print server by using BRAdmin Professional 3, Web BRAdmin or Web Based Management only. • We recommend secure SSL communication (HTTPS) be used. • Except for BRAdmin - Brother International MFC-9970CDW | Network Users Manual - English - Page 68
2c of the SNMP protocol. Note When you use the SNMPv3 read-write access and v1/v2c read-only access mode, some Brother applications (e.g. BRAdmin Light) that access to the print server do not work properly since they authorize the read-only access of version 1 and version 2c. If you want to - Brother International MFC-9970CDW | Network Users Manual - English - Page 69
's IP address/" into your browser (where "printer's IP address" is the printer's IP address). For example: http://192.168.1.2/ c Click Network Configuration. d Enter a user name and a password. The default User Name is "admin" and the default Password is "access". 7 e Click OK. f Click - Brother International MFC-9970CDW | Network Users Manual - English - Page 70
your ISP (Internet Service Provider) implements the "Outbound Port 25 Blocking (OP25B)" service. By changing E-mail securely using SSL/TLS 7 This machine supports SSL/TLS methods to send or receive an E- If you want to change the port number manually, enter the port number after you choose SMTP - Brother International MFC-9970CDW | Network Users Manual - English - Page 71
Service Provider instructions Brother installer application (For MFC -9560CDW) on page 26.) BRAdmin Professional 3 Note • If you configure your machine using EAP-TLS Authentication, you must install the Client Certificate before you start configuration. If you have installed more than one - Brother International MFC-9970CDW | Network Users Manual - English - Page 72
on the Status Monitor screen. For more information, see the Software User's Guide. c Click Network Configuration. d Enter a user name and a password. The default User Name is "admin" and the default password is 7 "access". e Click OK. f (Wired) Click Configure Wired802.1x. (Wireless) Click - Brother International MFC-9970CDW | Network Users Manual - English - Page 73
1x supported network. After a few minutes, print the Network Configuration List to check the Status. (See Printing the are available as a download from http://solutions.brother.com/. If you use an older version of BRAdmin 1 to manage your Brother machines the user authentication - Brother International MFC-9970CDW | Network Users Manual - English - Page 74
device security 7 Your Brother machine supports the use of multiple security default factory settings, the certificate and the private key that are installed will be deleted. If you want to keep the same certificate and the private key after resetting the print server, export them before resetting - Brother International MFC-9970CDW | Network Users Manual - English - Page 75
's IP address/" into your browser (where "printer's IP address" is the printer's IP address). For example: http://192.168.1.2/ c Click Network Configuration. d Enter a user name and a password. The default User Name is "admin" and the default Password is "access". e Click OK. 7 f Click - Brother International MFC-9970CDW | Network Users Manual - English - Page 76
Install the certificate issued by CA to your Brother machine using Web Based Management. (See SSL/TLS communication. The node name is displayed by default. • A warning will pop-up if you use certificate is created and saved in your machine's memory successfully. To use SSL/TLS communication, the - Brother International MFC-9970CDW | Network Users Manual - English - Page 77
Security features For Windows Vista®, Windows® 7 and Windows Server® 2008 users that have administrator rights 7 a Click the button and All Programs. b Right-click Internet Explorer, and then click Run as administrator. 7 Note If the User Account Control screen appears, (Windows Vista®) Click - Brother International MFC-9970CDW | Network Users Manual - English - Page 78
your machine (where "printer's IP address" is the printer's IP address or the node name that you assigned for the certificate). Then, click Continue to this website (not recommended).. 7 d Click Certificate Error, and then click View certificates. For the rest of the instructions, follow the steps - Brother International MFC-9970CDW | Network Users Manual - English - Page 79
Security features For Windows® 2000/XP and Windows Server® 2003 users 7 a Start your web browser. b Type "https://printer's IP address/" into your browser to access your machine (where "printer's IP address" is the IP address or the node name that you assigned for the certificate). c When the - Brother International MFC-9970CDW | Network Users Manual - English - Page 80
Security features f Choose Place all certificates in the following store and then, click Browse.... g Choose Trusted Root Certification Authorities and then click OK. 7 h Click Next. i Click Finish. 75 - Brother International MFC-9970CDW | Network Users Manual - English - Page 81
64 bytes. Enter an identifier such as an IP address, node name or domain name to use when accessing this printer through SSL/TLS communication. The node name is displayed by default. The Common Name is required. • A warning will pop-up if you enter a different name in the URL than the Common - Brother International MFC-9970CDW | Network Users Manual - English - Page 82
for your model at http://solutions.brother.com/. How to install the steps below to install it into the print server. Note Only a certificate issued created and saved in your machine memory successfully. To use SSL/TLS want to import. c Enter the password if the file is encrypted, and then - Brother International MFC-9970CDW | Network Users Manual - English - Page 83
password if you want to encrypt the file. Note If a blank password is used, the output is not encrypted. c Enter the password Web Based Management on page 70. The Brother machine allows you to store up to four SMTP/POP3. We recommend you store one certificate less and keep the last free to deal with - Brother International MFC-9970CDW | Network Users Manual - English - Page 84
Security features Import and export a CA certificate You can store a CA certificate on the machine by importing and exporting. How to import a CA certificate a Click Configure CA Certificate on the Configure Certificate page. b Click Import CA Certificate. Click Submit. How to export a CA - Brother International MFC-9970CDW | Network Users Manual - English - Page 85
has been removed from the machine. The toner cartridges and drum unit are installed properly. The front and back covers are fully closed. Paper is inserted properly in the paper tray. (For wired networks) A network cable is securely connected to the Brother machine and the router or hub. 8 8 Go - Brother International MFC-9970CDW | Network Users Manual - English - Page 86
MAC address wireless filtering? Confirm the MAC address of the Brother machine is allowed in the filter. You can find the MAC address from Brother machine's control panel. (See Function table and default Repair Tool. See Brother machine cannot print or scan over the network. Brother machine is not - Brother International MFC-9970CDW | Network Users Manual - English - Page 87
Troubleshooting Brother machine is not found on the network during the MFL-Pro Suite installation. (continued) Question Is there a wireless computer, Bluetooth supported device, microwave oven or digital cordless phone near the Brother machine or the WLAN access point/router? Interface Solution - Brother International MFC-9970CDW | Network Users Manual - English - Page 88
Troubleshooting Brother machine cannot print or scan over the network. Brother machine is not found on the network even after the successful installation. (continued) Question Is your Brother machine assigned with an available IP address? (continued) Interface Solution wired/ wireless 1 ( - Brother International MFC-9970CDW | Network Users Manual - English - Page 89
for confirm the state of the wireless connection. (For how to print, see Printing the WLAN report (For MFC-9560CDW) on page 37.) If there is an error code on the printed WLAN report, see Troubleshooting in the Quick Setup Guide. See Brother machine is not found on the network during the MFL-Pro - Brother International MFC-9970CDW | Network Users Manual - English - Page 90
Is the Brother machine connecting to the wireless network? wireless Print the WLAN report for confirm the state of the wireless connection. (For how to print, see Printing the WLAN report (For MFC-9560CDW) on page 37. If there is an error code on the printed WLAN report see Troubleshooting in the - Brother International MFC-9970CDW | Network Users Manual - English - Page 91
Troubleshooting I want to check my network devices are working properly. (continued) Question I have checked and tried all of the above, however, I'm still having problems. Is there anything else I can do? Interface wired/ wireless Solution See the instructions supplied with your WLAN access - Brother International MFC-9970CDW | Network Users Manual - English - Page 92
A Appendix A A Supported protocols and security features A Interface Network (common , TFTP client and server, SMTP Client, SNMPv1/v2c/v3, ICMPv6, LLTD responder, Web Services (Print), CIFS Client, SNTP Client Wired Wireless 1 APOP, POP before SMTP, SMTP-AUTH, SSL AOSS Logo 1 For MFC-9560CDW 87 - Brother International MFC-9970CDW | Network Users Manual - English - Page 93
69 Control Panel 3 D DNS server 33 Driver Deployment Wizard 1 E Ethernet 34 F Factory default 36 G Gateway 32 H HTTPS 61 Hyper Text Transfer Protocol 6 I IEEE 802.1x 16, 26, 27 Infrastructure mode 9, 11 IP address 32 IPPS 63 IPv6 33 M MAC Address 4, 5, 6, 32, 35, 36 N Network - Brother International MFC-9970CDW | Network Users Manual - English - Page 94
Index W Web BRAdmin 1, 7 Web browser (HTTP 6 Web Based Management (web browser) ......... 1, 6, 61 Wi-Fi Protected Setup 12, 13, 16, 24, 34 WINS Config 32 WINS Server 32 Wireless network 8 WLAN report 37, 84, 85 B 89
NETWORK
USER’S GUIDE
Multi-Protocol On-board Ethernet Multi-function Print Server and
Wireless Ethernet Multi-function Print Server
This Network User's Guide provides useful information of wired
and wireless network settings and security settings using your
Brother machine. You can also find supported protocol
information and detailed troubleshooting tips.
To find basic information about network and advanced network
features of your Brother machine, see the
Network Glossary
.
To download the latest manual, please visit the Brother Solutions
Center at (http://solutions.brother.com/)
. You can also download
the latest drivers and utilities for your machine, read FAQs and
troubleshooting tips or learn about special printing solutions from
the Brother Solutions Center.
Version 0
ENG