Brother International MFC-J265w Basic Users Manual - English
Brother International MFC-J265w Manual
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- Brother International MFC-J265w | Basic Users Manual - English - Page 1
BASIC USER'S GUIDE MFC-J220 MFC-J265W MFC-J410W Version 0 USA-ENG - Brother International MFC-J265w | Basic Users Manual - English - Page 2
MFC-J220, MFC-J265W and MFC-J410W (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service - Brother International MFC-J265w | Basic Users Manual - English - Page 3
Machine/Multi-Function Center needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product. http://solutions.brother.com/ Note • You can check here for Brother driver updates. • To keep your machine - Brother International MFC-J265w | Basic Users Manual - English - Page 4
sheets) Matte Inkjet Paper (Letter size / 25 sheets) Plain Inkjet Paper (Letter size / 100 sheets) Telephone Line Cord Basic User's Guide Item LC61BK (Prints approx. 450 pages) 1 LC61C (Prints approx. 325 pages) 1 LC61M (Prints approx. 325 pages) 1 LC61Y (Prints approx. 325 pages) 1 BP71GLTR BP71GP - Brother International MFC-J265w | Basic Users Manual - English - Page 5
, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this - Brother International MFC-J265w | Basic Users Manual - English - Page 6
Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, cordless handset battery, refill ribbons, therma PLUS paper and thermal paper. Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable - Brother International MFC-J265w | Basic Users Manual - English - Page 7
new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems with your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the - Brother International MFC-J265w | Basic Users Manual - English - Page 8
these instructions for Printing, Scanning, Network Scanning (MFC-J265W and MFC-J410W only), PhotoCapture Center®, PC-Fax Send, and using the Brother ControlCenter utility. PDF file / Documentation CD-ROM This Guide provides more advanced information for configuring the Wireless network connections - Brother International MFC-J265w | Basic Users Manual - English - Page 9
the Advanced User's Guide, Software User's Guide and Network User's Guide 2 Viewing Documentation 2 Accessing Brother Support (Windows 4 Accessing Brother Support (Macintosh 5 Control panel overview 6 LCD screen...8 Basic Operations 8 2 Loading paper 9 Loading paper and other print media - Brother International MFC-J265w | Basic Users Manual - English - Page 10
an external or extension telephone 35 Using external and extension telephones 36 Using a non-Brother cordless external telephone 36 Using remote codes 36 7 Dialing and storing numbers 38 How to dial ...38 Manual dialing 38 Speed Dialing 38 Search ...38 Fax Redial ...39 Storing numbers 39 - Brother International MFC-J265w | Basic Users Manual - English - Page 11
the scan key 50 Scanning using a scanner driver 50 A Routine maintenance 51 Replacing the ink cartridges 51 B Troubleshooting 54 Error and Maintenance messages 54 Error animation 59 Transferring your faxes or Fax Journal report 59 Document jam (MFC-J410W only 60 Printer jam or paper jam - Brother International MFC-J265w | Basic Users Manual - English - Page 12
D Specifications 92 General ...92 Print media...94 Fax ...95 Copy ...96 PhotoCapture Center 97 Scanner ...98 Printer ...99 Interfaces ...100 Computer requirements 101 Consumable items 102 Network (MFC-J265W and MFC-J410W only 103 E Index 104 x - Brother International MFC-J265w | Basic Users Manual - English - Page 13
Additional dialing operations Additional ways to store numbers 6 Printing reports Fax reports Reports 7 Making copies Copy settings 8 PhotoCapture Center®: Printing photos from a memory card PhotoCapture Center® operations Print Images PhotoCapture Center® print settings Scan to a memory card xi - Brother International MFC-J265w | Basic Users Manual - English - Page 14
xii - Brother International MFC-J265w | Basic Users Manual - English - Page 15
1 General information 1 Using the documentation 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation 1 The following symbols and conventions - Brother International MFC-J265w | Basic Users Manual - English - Page 16
the advanced features of the Fax, Copy, PhotoCapture Center®, Printer, Scanner, PC-Fax and Network. When you are ready to learn detailed information about these operations, read the Advanced User's Guide, Software User's Guide and Network User's Guide that are on the Documentation CD-ROM. Viewing - Brother International MFC-J265w | Basic Users Manual - English - Page 17
/download/ brother/PM7installer_BR_multilang.dmg The complete Presto! PageManager User's Guide can be viewed from the Help selection in the Presto! PageManager application. How to find Network setup instructions (MFC-J265W and MFC-J410W only) 1 Your machine can be connected to a wireless network - Brother International MFC-J265w | Basic Users Manual - English - Page 18
Chapter 1 Accessing Brother Support (Windows®) 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Installation CD-ROM. Click Brother Support on the Top Menu. - Brother International MFC-J265w | Basic Users Manual - English - Page 19
CD-ROM. Double-click the Brother Support icon. The following screen will appear: General information 1 To download and install Presto! PageManager, click Presto! PageManager. To register your machine from the Brother Product Register Page (http://www.brother.com/registration/), click On-Line - Brother International MFC-J265w | Basic Users Manual - English - Page 20
overview 1 The MFC-J220, MFC-J265W and MFC-J410W have the same to make sure a fax machine will answer, and then press Black Start or Color Start. Also, press this key after picking keys: FAX Lets you access Fax mode. SCAN Lets you access Scan mode. COPY Lets you access Copy mode. - Brother International MFC-J265w | Basic Users Manual - English - Page 21
color. Also lets you start a scanning operation (in color or black & white, depending on the scanning setting in the ControlCenter software). 5 clean the print head to maintain print quality. To prolong print head life, provide the best ink cartridge economy, and maintain print quality, you - Brother International MFC-J265w | Basic Users Manual - English - Page 22
2 34 1 Wireless Status (MFC-J265W and MFC-J410W only) A four level indicator shows the current wireless signal strength if you are using a wireless connection. 0 Max 2 Current Receive Mode Lets you see the current receive mode. Fax (Fax only) F/T (Fax/Tel) TAD (External TAD) Mnl (Manual - Brother International MFC-J265w | Basic Users Manual - English - Page 23
2 Loading paper 2 Loading paper and other print media 2 a If the paper support flap is open, close it, and then close the paper support. Pull the paper tray completely out of the machine. c With both hands, gently press and slide the paper side guides (1) and then the paper length guide (2) to - Brother International MFC-J265w | Basic Users Manual - English - Page 24
guide release button (1) as you slide out the front of the paper tray. e Gently put the paper into the paper tray print side down and top edge in first. Check that the paper is flat in the tray. Over filling the paper tray may cause paper jams. 1 d Fan the stack of paper well to avoid paper jams - Brother International MFC-J265w | Basic Users Manual - English - Page 25
paper tray in place, pull out the paper support ( ) until it clicks, and then unfold the paper support flap ( ). 2 1 IMPORTANT DO NOT use the paper support flap for Legal size paper. Loading paper pre-printed on the inside. Glue Double flap Occasionally you may experience paper feed problems - Brother International MFC-J265w | Basic Users Manual - English - Page 26
", put one envelope or postcard in the paper tray at a time. b Put envelopes or postcards in the paper tray with the address side down and the leading edge in first as shown in the illustration. With both hands, gently press and slide the paper side guides (1) and paper length guide - Brother International MFC-J265w | Basic Users Manual - English - Page 27
If you have problems printing on envelopes with the flap on the short edge, try the following: 2 a Open the envelope flap. b Put the envelope into the paper tray with the address side down and the flap positioned as shown in the illustration. Removing small printouts from the machine 2 When - Brother International MFC-J265w | Basic Users Manual - English - Page 28
in the shaded areas of cut sheet paper only when the Borderless print feature is available and turned on. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User's Guide.) Cut Sheet Paper Envelopes 3 4 1 34 1 2 2 Cut Sheet Envelopes Top (1) 0.12 in. (3 mm) 0.47 - Brother International MFC-J265w | Basic Users Manual - English - Page 29
. Press OK. e Press Stop/Exit. Note The machine ejects paper with printed surfaces face up onto the paper tray in front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams. Loading paper Paper Size 2 You can use six sizes of - Brother International MFC-J265w | Basic Users Manual - English - Page 30
you print on inkjet paper (coated paper), transparencies and glossy paper, be sure to choose the proper print media in the "Basic" tab of the printer driver or in the Paper Type setting of the machine's menu. (See Paper Type on page 15.) When you print on Brother Photo paper, load one extra sheet - Brother International MFC-J265w | Basic Users Manual - English - Page 31
be arranged uniformly when stacked • Paper made with a short grain Paper capacity of the output paper tray cover 2 Up to 50 sheets of Letter, Legal or A4 20 lb (80 g/m2) paper. Transparencies and photo paper must be picked up from the output paper tray cover one page at a time to avoid smudging - Brother International MFC-J265w | Basic Users Manual - English - Page 32
Chapter 2 Choosing the right print media 2 Paper type and size for each operation 2 Paper Type Paper Size Usage Fax Copy Cut .9 355.6 mm) - Yes A5 5.8 8.3 in. (148 210 mm) - Yes Photo Printer Capture Yes Yes Yes Yes - Yes - Yes - Yes - Yes - Yes Yes Yes Yes Yes - - Brother International MFC-J265w | Basic Users Manual - English - Page 33
to 32 lb (64 to 120 g/m2) 3 to 6 mil (0.08 to 0.15 mm) 100 1 2 Inkjet Paper 17 to 53 lb (64 to 200 g/m2) 3 to 10 mil (0.08 to 0.25 mm) 20 Glossy Paper Up to 58 lb (Up to 220 g/m2) Up to 10 mil (Up to 0.25 mm) 20 2 Cards Photo - Brother International MFC-J265w | Basic Users Manual - English - Page 34
ink or correction fluid are completely dry. a Unfold the ADF Document Output Support Flap (1). b Fan the pages well. c Adjust the paper guides may jam. Using the scanner glass 3 You can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Document Sizes Supported 3 - Brother International MFC-J265w | Basic Users Manual - English - Page 35
or thick document, DO NOT slam the cover down or press on it. 2 Usage Fax Copy Scan Document Size Letter A4 Top (1) Bottom (2) 0.12 in. (3 mm) 0.12 in. (3 mm) Legal (MFC-J410W only) Letter A4 Letter A4 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm - Brother International MFC-J265w | Basic Users Manual - English - Page 36
be up to Letter or A4 size. • To send color faxes with multiple pages use the ADF. (MFC-J410W only) • Since you can only scan one page at a time, it is easier to use the ADF if you are sending a multiple page document. (MFC-J410W only) c Set the scanner glass size, fax resolution or contrast if you - Brother International MFC-J265w | Basic Users Manual - English - Page 37
from the ADF (MFC-J410W only) The machine starts scanning the document. Faxing from the scanner glass If you press Black Start, the machine starts scanning the first page. Do one of the following: • To send a single page, press 2 to choose No(Send) (or press Black Start again). The machine - Brother International MFC-J265w | Basic Users Manual - English - Page 38
the default setting. Off+Image: Prints a report only if your fax is unsuccessful due to a transmission error. A portion of the fax's first page appears on the report. a Press (See Real Time Transmission in chapter 3 in the Advanced User's Guide.) • If your transmission is successful, "OK" will - Brother International MFC-J265w | Basic Users Manual - English - Page 39
each other when receiving incoming calls. (See Voice Mail on page 30 for instructions on setting up your machine using this service.) Will you be using a Telephone Answering Device on the same telephone line as your Brother machine? Your external telephone answering device (TAD) will automatically - Brother International MFC-J265w | Basic Users Manual - English - Page 40
Chapter 5 To set the receive mode follow the instructions below: a Press Menu. b Press a or b to choose Initial Setup. Press OK. c Press a or b to choose Receive Mode. Press OK. d Press a or b to choose Fax Only, Fax/Tel, External TAD or Manual. Press OK. e Press Stop/Exit. The LCD will show the - Brother International MFC-J265w | Basic Users Manual - English - Page 41
them in one of the page 28.) Manual 5 Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature. To receive a fax in manual mode lift the handset of the external telephone or press Hook. When you hear fax tones (short repeating beeps), press Black - Brother International MFC-J265w | Basic Users Manual - English - Page 42
telephones on the same line as the machine, keep the ring delay setting of 4 rings. (See Using external and extension telephones on page 36 and Easy Receive on page 29.) a Press Menu. b Press a or b to choose Fax. Press OK. c Press a or b to choose Setup Receive. Press OK. d Press a or b to choose - Brother International MFC-J265w | Basic Users Manual - English - Page 43
at the machine and answered a call first by lifting a handset, then press Black Start or Color Start, and then press 2 to receive. If you answered at an extension telephone press l 5 1. (See Using external and extension telephones on page 36.) Note • If this feature is set to On, but your machine - Brother International MFC-J265w | Basic Users Manual - English - Page 44
machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer. Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, answering services, alarm systems or other custom features on one telephone line may create problems with - Brother International MFC-J265w | Basic Users Manual - English - Page 45
machine can work together without any problems. If each one has a separate telephone number, neither will interfere with the other's operations. If you decide to get the Distinctive Ring service from the telephone company, you will need to follow the directions on next page to "register" the new - Brother International MFC-J265w | Basic Users Manual - English - Page 46
patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you. Ring Pattern 1 2 to Manual and you cannot change it to another receive mode while Distinctive Ring is set to On. This ensures the Brother machine will - Brother International MFC-J265w | Basic Users Manual - English - Page 47
in Manual receive mode. You will need to set the Receive Mode again. (See Choose the correct Receive Mode on page 25.) Telephone services and for the fax "handshake". Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the - Brother International MFC-J265w | Basic Users Manual - English - Page 48
Chapter 6 • If You Do Not Subscribe to Distinctive Ring Service: You must plug your TAD into the EXT. jack of your machine. If your TAD is plugged into a wall jack, both TAD. e Set the TAD to answer calls. f Set the Receive Mode to External TAD. (See Choose the correct Receive Mode on page 25.) 34 - Brother International MFC-J265w | Basic Users Manual - English - Page 49
The message sets up the ways to handle both manual and automatic fax reception. a Record 5 seconds of try omitting this pause, but if your machine has trouble receiving, then you must re-record the OGM to include who handles your PBX. Telephone services and external devices External and extension - Brother International MFC-J265w | Basic Users Manual - English - Page 50
manual fax. Press l 5 1 and wait for the chirp or until the LCD shows Receiving, and then hang up. Note You can also use the Easy Receive feature to make your machine automatically take the call. (See Easy Receive on page 29.) Using a non-Brother the fax by pressing Black Start and choosing Receive. - Brother International MFC-J265w | Basic Users Manual - English - Page 51
the Fax Receive Code and Telephone Answer Code to another threedigit code (such as # # # and 9 9 9). • Remote Codes might not work with some telephone systems. Telephone services and external devices 6 37 - Brother International MFC-J265w | Basic Users Manual - English - Page 52
OK. b Press a or b to choose Search. Press OK. c Do one of the following: Press a or b to choose Alphabetical Order or Numerical Order. Press OK. Press the 2-digit Speed Dial number using the dial pad. (See Storing Speed Dial numbers on page 40.) 38 d Press a or b to choose the number you - Brother International MFC-J265w | Basic Users Manual - English - Page 53
manually and the line is busy, press Redial/Pause, and then press Black Start or Color Start to try again. If you want to make a second call to a number you recently dialed, you can press Redial/Pause and choose one choose Send a fax. Press OK. d Press Black Start or Color Start. Note In Real Time - Brother International MFC-J265w | Basic Users Manual - English - Page 54
Speed Dial), Search, OK, the 2-digit number, and Black Start or Color Start). a Press (Speed Dial). b 2-digit Speed Dial location you want to change. Press OK. d Do one of the following: Press a or b to choose Change. Press OK ). Press OK. (See Entering Text on page 91.) f If you want to change - Brother International MFC-J265w | Basic Users Manual - English - Page 55
mode. The LCD shows: Press Start 01 1 Quality Normal Enlarge/Reduce Paper Type 1 No. of Copies You can enter the number of copies you want User's Guide.) b Do one of the following to load your document: Place the document face down in the ADF. (See Using the ADF (MFC-J410W only) on page - Brother International MFC-J265w | Basic Users Manual - English - Page 56
about changing the following copy settings, see page 42. Paper Type Paper Size (Advanced User's Guide) For details about changing the following copy settings, see chapter 7: Quality Enlarge/Reduce Density Stack/Sort (MFC-J410W only) Page Layout Set New Default Factory Reset Note - Brother International MFC-J265w | Basic Users Manual - English - Page 57
How to scan to a memory card on page 47.) If your machine is connected to a computer, you can access a memory card that is inserted in the front of the machine from your computer. (See PhotoCapture Center® for Windows® or Remote Setup & PhotoCapture Center® for Macintosh in the Software User's Guide - Brother International MFC-J265w | Basic Users Manual - English - Page 58
Chapter 9 Getting started 9 Firmly put a memory card into the proper slot. 1 1 Memory card slot Slot Upper slot Lower slot Compatible memory cards Memory Stick™ Memory Stick PRO™ Memory Stick Duo™ Memory Stick PRO Duo™ Memory Stick Micro™ (Adapter required) SD SDHC mini SD (Adapter required) - Brother International MFC-J265w | Basic Users Manual - English - Page 59
PHOTO CAPTURE key lights: PhotoCapture Center®: Printing photos from a memory card PHOTO CAPTURE light is on, the memory card is properly inserted. PHOTO CAPTURE light key is blinking). You will lose your data or damage the card. The machine can only read one memory card at a time. 9 45 - Brother International MFC-J265w | Basic Users Manual - English - Page 60
as the new default in chapter 8 in the Advanced User's Guide.) Press Start 001 1 Print Quality Photo Paper Type Paper Size 1 No. of prints (For View Photo(s)) You can see the total number of photos that will be printed. (For Print All Photos, Print Photos) You can see the number of copies of - Brother International MFC-J265w | Basic Users Manual - English - Page 61
Printing photos from a memory card How to scan to a memory card 9 You can scan black & white and color documents into a memory card. Black Guide.) For example, the fifth image scanned one of the following: To change the file type, go to step h. Press Black Start or Color Start to start scanning - Brother International MFC-J265w | Basic Users Manual - English - Page 62
j. Press Black Start or Color Start to start scanning without changing additional settings. j The file name is set automatically; however, you can enter a name of your choice using the dial pad. Press a or b to choose File Name. Press OK. Enter the new name. (See Entering Text on page 91.) You - Brother International MFC-J265w | Basic Users Manual - English - Page 63
receive data from your computer and print it. To print from a computer, install printer driver. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User's Guide for details about the print settings.) a Install the Brother printer driver on the Installation CD-ROM. (See - Brother International MFC-J265w | Basic Users Manual - English - Page 64
Quick Setup Guide and Scanning in the Software User's Guide.) (MFC-J265W and MFC-J410W only) Configure the machine with a TCP/IP address if network scanning does not work. (See Configuring Network Scanning in the Software User's Guide.) b Load your document. (See How to load documents on page 20 - Brother International MFC-J265w | Basic Users Manual - English - Page 65
strongly recommend the use of Genuine Brother Supplies. a Open the ink cartridge cover. If one or more of the ink cartridges have reached the end of their life, the LCD shows B&W Print Only or Cannot Print. b Press the lock release lever as shown to release the cartridge for the color indicated on - Brother International MFC-J265w | Basic Users Manual - English - Page 66
may ask you to verify that it was a brand new one (for example, Did You Change Black). For each new cartridge you installed, press 1 (Yes) to automatically reset the ink dot counter for that color. If the ink cartridge you installed is not a brand new one, be sure to press 2 (No). • If the LCD shows - Brother International MFC-J265w | Basic Users Manual - English - Page 67
it off with soap or detergent. • If you mix the colors by installing an ink cartridge in the wrong position, clean the print head several times after correcting the cartridge installation. • Once you open an ink cartridge, install it in the machine and use it up within six months of installation - Brother International MFC-J265w | Basic Users Manual - English - Page 68
and troubleshooting tips. Visit us at http://solutions.brother.com/ Error Message B&W Print Only Replace Ink Cause One or more of the color ink cartridges have reached the end of their life. You can use the machine in black & white mode for approximately four weeks depending on the number of pages - Brother International MFC-J265w | Basic Users Manual - English - Page 69
is not cleared, call Brother Customer Service. An ink cartridge is not installed properly. Take out the new ink cartridge and reinstall it slowly until it clicks. (See Replacing the ink cartridges on page 51.) Cannot Print Replace Ink One or more of the ink cartridges have reached the end of - Brother International MFC-J265w | Basic Users Manual - English - Page 70
of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which ink absorber box or flushing box will need to be replaced. Contact Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. (See Brother numbers on page - Brother International MFC-J265w | Basic Users Manual - English - Page 71
Error Message Ink low Low Temperature Media Error Media is Full. No Caller ID No File No Ink Cartridge No Paper Fed No Response/Busy Not Registered Cause Action One or more of the ink cartridges are near the end of their life. If a sending machine has a color fax to send, your machine - Brother International MFC-J265w | Basic Users Manual - English - Page 72
Memory Paper Jam Unable to Clean XX Unable to Init. XX Unable to Print XX Unable to Scan XX Wrong Paper Size Cause The machine's memory is full. The memory card you are using does not have enough free space to scan the document. Paper is jammed in the machine. The machine has a mechanical problem - Brother International MFC-J265w | Basic Users Manual - English - Page 73
machine on page 59.) Transferring faxes to another fax machine B If you have not set up your Station ID, you cannot enter fax transfer mode. (See Set your Station ID in the Quick Setup Guide.) a Press Stop/Exit to interrupt the error temporarily. b Press Menu. c Press a or b to choose Service. Press - Brother International MFC-J265w | Basic Users Manual - English - Page 74
the steps below to clear a document jam. Document is jammed in the top of the ADF unit B a Take out any paper from the ADF that is not jammed. b Open the ADF cover. c Pull the jammed document out to the left. Document is jammed inside the ADF unit B a Take out any paper from the ADF that is not - Brother International MFC-J265w | Basic Users Manual - English - Page 75
your faxes or Fax Journal report on page 59.) b Open the Jam Clear Cover (1) at the back of the machine. Pull the jammed paper out of the machine. Troubleshooting c Close the Jam Clear Cover. Make sure the cover is closed properly. d If the paper support flap is open, close it, and then - Brother International MFC-J265w | Basic Users Manual - English - Page 76
cover support down ( ) and close the scanner cover ( ) using both hands. 1 2 3 Move the print head (if necessary) to take out any paper remaining in this area. Make sure that jammed paper is not left in the corners of the machine. Check both ends of the print cartridge. Note If the print head - Brother International MFC-J265w | Basic Users Manual - English - Page 77
If the LCD shows Cannot Print and Replace Ink, see Replacing the ink cartridges on page 51. Check that the correct printer driver has been installed and chosen. Make sure that the machine is online. Click Start and then Printers and Faxes. Right-click and choose Brother MFC-XXXXX (where XXXXX is - Brother International MFC-J265w | Basic Users Manual - English - Page 78
Type setting in the printer driver or the Paper Type setting in the machine's menu matches the type of paper you are using. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User's Guide and Paper Type on page 15.) Make sure that your ink cartridges are fresh. The - Brother International MFC-J265w | Basic Users Manual - English - Page 79
any one time. There is a paper jam. Printed pages are not stacked neatly. Make sure the paper length guide is set to the correct paper size. Do not extend the paper tray when you load A5 or smaller size paper. (See Printer jam or paper jam on page 61.) Make sure you are using the paper support - Brother International MFC-J265w | Basic Users Manual - English - Page 80
scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. Received color fax prints only in black & white. Replace the color ink cartridges that have reached the end of their life, and then ask the other person to - Brother International MFC-J265w | Basic Users Manual - English - Page 81
contact your service provider for connection instructions. Make sure the machine is in the correct Receive Mode. This is determined by the external devices and telephone subscriber services you have on the same line as the Brother machine. (See Choose the correct Receive Mode on page 25.) If - Brother International MFC-J265w | Basic Users Manual - English - Page 82
for people sending manual faxes. For example page 73.) Sending Faxes Difficulty Cannot send a fax. Transmission Verification Report says "RESULT:NG". Sent faxes are blank paper. Print the Transmission Verification Report and check for an error. (See Reports in chapter 6 in the Advanced User's Guide - Brother International MFC-J265w | Basic Users Manual - English - Page 83
MFC-J410W only) Vertical black lines or streaks on copies are typically caused by dirt or correction fluid on the scanner. Clean the glass strip and scanner glass and the white bar and white plastic above them. (See Cleaning the scanner in appendix A in the Advanced User's Guide.) Copies are blank - Brother International MFC-J265w | Basic Users Manual - English - Page 84
, TWAIN and choose the Brother TWAIN driver. Mac OS X 10.6.x users can also scan documents using the ICA Scanner Driver. See Scanning a document using the ICA driver (Mac OS X 10.6.x) in the Software User's Guide. Try using the scanner glass. (See Using the scanner glass on page 20.) Try increasing - Brother International MFC-J265w | Basic Users Manual - English - Page 85
update? If not, do the following: 1) Unplug the USB cable. 2) Install the Windows® 2000 update using one of the following methods. Install MFL-Pro Suite from the Installation CD-ROM. (See the Quick Setup Guide.) Download the latest service pack from the Microsoft Web site. 3) Wait about 1 minute - Brother International MFC-J265w | Basic Users Manual - English - Page 86
6 in the Advanced User's Guide) and check the current Network settings printed in this list. (If you are using a wireless connection or are having Network problems, see the Network User's Guide for more information.) The network scanning feature does not work. (Windows® users) It is necessary to - Brother International MFC-J265w | Basic Users Manual - English - Page 87
Troubleshooting Dial Tone B Setting the dial tone to Detection will shorten the dial detect pause interference is a recurring problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility - Brother International MFC-J265w | Basic Users Manual - English - Page 88
available: 1 Network (MFC-J265W and MFC-J410W only) You can reset the print server back to its default factory settings such as the password and IP address information. 2 Speed Dial&Fax Speed Dial & Fax resets the following settings: Speed Dial (Speed-Dial and Setup Groups) Station ID (Name and - Brother International MFC-J265w | Basic Users Manual - English - Page 89
the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options. C 75 - Brother International MFC-J265w | Basic Users Manual - English - Page 90
Level1 Ink Level2 Test Print Level3 - Cleaning - Ink Volume - Options Print Quality Alignment Black Color All - General Setup Mode Timer - Off 0Sec 30Secs 1Min 2Mins* 5Mins Paper Type - Plain Paper* Inkjet Paper Brother BP71 Brother BP61 Other Glossy Transparency Paper Size - Brother International MFC-J265w | Basic Users Manual - English - Page 91
Daylight - Options Off Low Med* High Off Low* Med High Off Low Med* High On Off* LCD Settings LCD Contrast Menu and features Descriptions Page Adjusts the ring volume. 5Mins* 10Mins C 30Mins 60Mins 1 See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. 77 - Brother International MFC-J265w | Basic Users Manual - English - Page 92
's Guide. The factory settings are shown in Bold with an asterisk. Descriptions Sets the number of rings before the machine answers in Fax Only or Fax/Tel mode. Page 28 Sets the 28 pseudo/double-ring time in Fax/Tel mode. Receives fax messages 29 without pressing Start. Allows you to answer - Brother International MFC-J265w | Basic Users Manual - English - Page 93
Guide. The factory settings are shown in Bold with an asterisk. Descriptions Prohibits most functions except receiving faxes. Page See 1. Uses the Telephone company's Distinctive Ring subscriber service to register the ring pattern with the machine. View or print a list of the last 30 Caller IDs - Brother International MFC-J265w | Basic Users Manual - English - Page 94
Network menu (MFC-J265W and MFC-J410W only) Level1 Network 000.000.000 On* Off - WPS/AOSS - - See Network User's Guide. The factory settings are shown in Bold with an asterisk. manually configure your print server for a wireless network. You can easily configure your wireless network - Brother International MFC-J265w | Basic Users Manual - English - Page 95
- Signal - SSID - Comm. Mode - MAC Address - - WLAN Enable - On Off* Network Reset - - See Network User's Guide. The factory settings are shown in Bold with an asterisk. Menu and features Descriptions You can easily configure your wireless network settings using WPS with a PIN code - Brother International MFC-J265w | Basic Users Manual - English - Page 96
- User Settings - Network Config - (MFC-J265W and MFC-J410W only) WLAN Report - (MFC-J265W and MFC-J410W only) Caller ID hist. - Serial No. - Receive Mode - Date&Time - Options - - Alphabetical Order Numerical Order - - - - - - Fax Only* Fax/Tel External TAD Manual - Station ID - Fax - Brother International MFC-J265w | Basic Users Manual - English - Page 97
) Level2 Reset Level3 Options Network - (MFC-J265W and MFC-J410W only) Speed Dial&Fax - All Settings - Local Language - (USA only) English* Spanish Local Language - (Canada only) English* French 1 See Advanced User's Guide. 2 See Quick Setup Guide. The factory settings are shown - Brother International MFC-J265w | Basic Users Manual - English - Page 98
User's Guide. The factory settings are shown in Bold with an asterisk. Descriptions Sets the resolution for outgoing faxes. Page can choose a number from the Caller ID history and then send a fax to fax message to more than one fax number. You can send a to On. Adjust the scan area of the scanner - Brother International MFC-J265w | Basic Users Manual - English - Page 99
scan a color picture into your graphics application. 1 See Software User's Guide. C 2 See Advanced User's Guide. 3 (Macintosh users) This function is available after you have downloaded and installed Presto! PageManager from http://nj.newsoft.com.tw/download/brother/PM7Installer_BR_multilang - Brother International MFC-J265w | Basic Users Manual - English - Page 100
and MFC-J265W only) Reduce - (MFC-J410W only) Fit to Page - Options Fast Normal* Best - 198% 4"x6"iA4 186% 4"x6"iLTR 104% EXEiLTR 97% LTRiA4 93% A4iLTR 85% LTRiEXE 83% 78% 46% LTRi4"x6" 97% LTRiA4 93% A4iLTR 85% LTRiEXE 83% LGLiA4 78% LGLiLTR 46% LTRi4"x6" - Custom(25-400%) - - Paper Type - Brother International MFC-J265w | Basic Users Manual - English - Page 101
the paper in the tray. Page 42 Adjusts the density of copies. See 1. Stack/Sort - (MFC-J410W only) Page Layout - Set New Default - Factory Reset - Light - Stack* Sort - Off(1in1)* 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) Poster (3x3) - - - - 1 See Advanced User's Guide - Brother International MFC-J265w | Basic Users Manual - English - Page 102
following table. Print Index 6 IMGs/Line* Paper Type Plain Paper* 5 IMGs/Line Inkjet Paper Brother BP71 Brother BP61 Other Glossy Paper Size Letter* A4 Print Photos - - See the print settings in the Print All - - following table. Photos 1 See Advanced User's Guide. The factory - Brother International MFC-J265w | Basic Users Manual - English - Page 103
On Off* - Factory Reset - - - - - - - - - 1 See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. Crops the image around the margin to fit the paper size or print size. Turn this feature off if you want to print whole images or prevent unwanted cropping - Brother International MFC-J265w | Basic Users Manual - English - Page 104
User's Guide. The factory settings are shown in Bold with an asterisk. Descriptions You can search for names you have stored in the Speed Dial memory. Page Level3 - Options - Caller ID hist. Send a fax - - Add to Speed Dial Delete 1 See Advanced User's Guide. The factory settings are shown - Brother International MFC-J265w | Basic Users Manual - English - Page 105
as the Station ID, you may need to enter text into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because or symbol you want. Press l for Press # for Press 0 for (space m English 0 French 0 Spanish 0 91 - Brother International MFC-J265w | Basic Users Manual - English - Page 106
Specifications D General D Printer Type Inkjet Print Method Black: Color: Piezo with MFC-J220 and MFC-J265W) 14.5 in. (368 mm) 5.9 in. (150 mm) 15.4 in. (390 mm) 14.2 in. (360 mm) 17.7 in. (450 mm) Weight Noise Temperature (MFC-J220) 15 lb (6.8 kg) (MFC-J265W) 15.2 lb (6.9 kg) (MFC - Brother International MFC-J265w | Basic Users Manual - English - Page 107
1 Measured diagonally. 2 When the machine is connected using USB interface. 3 When using ADF, resolution: standard, draft: ISO/IEC24712 printed pattern. (MFC-J410W) When resolution: standard, draft: ISO/IEC24712 printed pattern. (MFC-J220 and MFC-J265W) 4 Noise depends on printing conditions. D 93 - Brother International MFC-J265w | Basic Users Manual - English - Page 108
g/m2) plain paper (face up print delivery to the output paper tray) 1 1 For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the machine to avoid smudging. 2 Use only transparencies recommended for inkjet printing. 3 See Paper type and size - Brother International MFC-J265w | Basic Users Manual - English - Page 109
392 line/in. (15.4 line/mm) (Black) 40 stations Up to 6 90 stations 1 time after 5 minutes Up to 170 1 pages Up to 170 1 pages 1 "Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without - Brother International MFC-J265w | Basic Users Manual - English - Page 110
Copy Color/Black Copy Width Multiple Copies Enlarge/Reduce Resolution D Yes/Yes Max. 8.26 in. (210 mm) Stacks up to 99 pages Sorts up to 99 pages (MFC-J410W only) 25% to 400% (in increments of 1%) (Black) Prints up to 1200 1200 dpi (Color) Prints up to 600 1200 dpi 96 - Brother International MFC-J265w | Basic Users Manual - English - Page 111
. 1.0, ver. 1.1), Exif DCF (up to ver. 2.1) Photo Print: JPEG 2 Scan to Media: JPEG, PDF (Color) TIFF, PDF (Black & White) Up to 999 files (The folder inside memory cards are not included. 2 Progressive JPEG format is not supported. 3 See Paper type and size for each operation on page 18. D 97 - Brother International MFC-J265w | Basic Users Manual - English - Page 112
the Mac OS X you are using, visit us at http://solutions.brother.com/ 2 Windows® XP in this User's Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows® XP Professional x64 Edition. 3 Maximum 1200 1200 dpi scanning when using the WIA Driver for Windows® XP, Windows Vista - Brother International MFC-J265w | Basic Users Manual - English - Page 113
1200 6000 dpi 8.26 in. [8.5 in. (borderless) 1] 3 Letter, A4, A6, Photo 4" 6", Index Card 5" 8", Photo 2L 5" 7", Postcard 1 3.9" 5.8" 2 1 When the Borderless feature is set to On. 2 See Paper type and size for each operation on page 18. 3 When printing on letter size - Brother International MFC-J265w | Basic Users Manual - English - Page 114
Interfaces D USB 1 2 Wireless LAN (MFC-J265W and MFC-J410W only) Use a USB 2.0 interface cable that is no longer than 6 feet (2 m). IEEE 802.11b/g (Infrastructure/Ad-hoc Mode) 1 Your machine has a USB 2.0 Full-Speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the - Brother International MFC-J265w | Basic Users Manual - English - Page 115
Windows Server® 2008 R2 (print only via network) Mac OS X 10.4.11, 10.5.x Mac OS X 10.6.x Supported PC Software Functions Printing, PC Fax Send 4, Scanning, Removable Disk 6 Printing Printing, PC Fax Send 4, Scanning, Removable Disk 6 PC Interface USB, Wireless 802.11b/g (MFC-J265W and MFC - Brother International MFC-J265w | Basic Users Manual - English - Page 116
use extra ink to fill the ink delivery tubes. This is a one-time process that enables high quality printing. Afterward, replacement ink cartridges will print the specified number of pages. Starter cartridge yield is approx. 65% of the yield of the LC61 replacement cartridge. LC61BK, - Brother International MFC-J265w | Basic Users Manual - English - Page 117
Specifications Network (MFC-J265W and MFC-J410W only) D Note For details about the full Network specifications, see the Network User's Guide. LAN Wireless Network Security Setup Support Utility You can connect your machine to the network for Printing, Scanning, PC Fax Send, and access to photos - Brother International MFC-J265w | Basic Users Manual - English - Page 118
Remaining 55 Document Jam 55 DR Mode in Use 55 Ink Absorber Full 56 Ink Absorber NearFull 56 Ink Low 57 No Ink Cartridge 57 No Paper Fed 57 Not Registered 38, 57 Out of Memory 58 Paper Jam 58 Unable to Clean 58 Unable to Init 58 Unable to Print 58 Unable to Scan 58 Extension telephone - Brother International MFC-J265w | Basic Users Manual - English - Page 119
Jams document 60 paper 61 L LCD (Liquid Crystal Display 7, 75 M Macintosh See Software User's Guide. Maintenance, routine replacing ink cartridges 51 Manual dialing 38 receive 25 Mode, entering Copy 6 Fax 6 Photo Capture 6 Scan 6 Multi-line connections (PBX 35 N Network Printing - Brother International MFC-J265w | Basic Users Manual - English - Page 120
resolution 99 specifications 99 Printing on small paper 13 See Software User's Guide. Programming your machine 75 Q Quick Dial Group dial changing 40 Search 38 Speed Dial changing 40 setting up 40 using 38 R Receive Mode External TAD 25 Fax Only 25 Fax/Tel 25 Manual 25 Redial/Pause 39 - Brother International MFC-J265w | Basic Users Manual - English - Page 121
66 PhotoCapture Center 71 printing 63 printing received faxes 66 receiving faxes 67 scanning 70 software 70 paper jam 61 V Voice Mail 30 W Warranties Notice-Disclaimer iii USA iv Windows® See Software User's Guide. Wireless Network See Quick Setup Guide and Network User's Guide. World Wide - Brother International MFC-J265w | Basic Users Manual - English - Page 122
Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because it may violate the Telecommunications
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BASIC USER’S GUIDE
MFC-J220
MFC-J265W
MFC-J410W
Version 0
USA-ENG