Brother International MFC-J270w Users Manual - English
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- Brother International MFC-J270w | Users Manual - English - Page 1
BASIC USER'S GUIDE MFC-J270W MFC-J415W Version 0 USA-ENG - Brother International MFC-J270w | Users Manual - English - Page 2
to call Customer Service Please complete the following information for future reference: Model Number: MFC-J270W and MFC-J415W (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your sales - Brother International MFC-J270w | Users Manual - English - Page 3
Machine/Multi-Function Center needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product. http://solutions.brother.com/ Note • You can check here for Brother driver updates. • To keep your machine - Brother International MFC-J270w | Users Manual - English - Page 4
-947-1445 (fax) http://www.brothermall.com/ 1-877-BROTHER http://www.brother.ca/ Description Ink Cartridge Standard Ink Cartridge (blue) Ink Cartridge (red) Ink Cartridge Premium Plus Glossy Photo Paper (Letter size / 20 sheets) (4" 6" size / 20 sheets) Premium - Brother International MFC-J270w | Users Manual - English - Page 5
THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME and Publication Notice Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the - Brother International MFC-J270w | Users Manual - English - Page 6
Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, cordless handset battery, refill ribbons, therma PLUS paper and thermal paper. Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable - Brother International MFC-J270w | Users Manual - English - Page 7
new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems with your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the - Brother International MFC-J270w | Users Manual - English - Page 8
instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using. Printed / In the box Learn the basic Fax, Copy, Scan and PhotoCapture Center® operations and how to replace consumables. See troubleshooting tips. Printed - Brother International MFC-J270w | Users Manual - English - Page 9
User's Guide, Software User's Guide and Network User's Guide 2 Viewing Documentation 2 Accessing Brother Support (Windows 4 Accessing Brother Support (Macintosh 5 Control panel overview 6 LCD screen...8 Basic Operations 8 2 Loading paper 9 Loading paper and other print media 9 Loading - Brother International MFC-J270w | Users Manual - English - Page 10
an external or extension telephone 35 Using external and extension telephones 36 Using a non-Brother cordless external telephone 36 Using remote codes 36 7 Dialing and storing numbers 38 How to dial ...38 Manual dialing 38 Speed Dialing 38 Search ...38 Fax Redial ...39 Storing numbers 39 - Brother International MFC-J270w | Users Manual - English - Page 11
the scan key 50 Scanning using a scanner driver 50 A Routine maintenance 51 Replacing the ink cartridges 51 B Troubleshooting 54 Error and Maintenance messages 54 Error animation 59 Transferring your faxes or Fax Journal report 59 Document jam (MFC-J415W only 60 Printer jam or paper jam - Brother International MFC-J270w | Users Manual - English - Page 12
D Specifications 92 General ...92 Print media...94 Fax ...95 Copy ...96 PhotoCapture Center 97 Scanner ...98 Printer ...99 Interfaces ...100 Computer requirements 101 Consumable items 102 Network ...103 E Index 104 x - Brother International MFC-J270w | Users Manual - English - Page 13
explains the following features and operations. You can view the Advanced User's Guide on the Documentation CD-ROM. 1 General setup Memory storage Volume Settings Automatic Daylight Saving Time Sleep Mode LCD screen Mode Timer 2 Security features TX Lock A Routine maintenance Cleaning and checking - Brother International MFC-J270w | Users Manual - English - Page 14
xii - Brother International MFC-J270w | Users Manual - English - Page 15
1 General information 1 Using the documentation 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation 1 The following symbols and conventions - Brother International MFC-J270w | Users Manual - English - Page 16
the advanced features of the Fax, Copy, PhotoCapture Center®, Printer, Scanner, PC-Fax and Network. When you are ready to learn detailed information about these operations, read the Advanced User's Guide, Software User's Guide and Network User's Guide that are on the Documentation CD-ROM. Viewing - Brother International MFC-J270w | Users Manual - English - Page 17
nj.newsoft.com.tw/download/ brother/PM7installer_BR_multilang.dmg The complete Presto! PageManager User's Guide can be viewed from the Help selection in the Presto! PageManager application. How to find Network setup instructions 1 Your machine can be connected to a wireless network. You can find - Brother International MFC-J270w | Users Manual - English - Page 18
You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Installation CD-ROM. Click Brother Support on the Top Menu. The following screen will appear: To visit our - Brother International MFC-J270w | Users Manual - English - Page 19
all the contacts you will need, such as Web support (Brother Solutions Center), on the Installation CD-ROM. Double-click the Brother Support icon. The following screen will appear: General information 1 To download and install Presto! PageManager, click Presto! PageManager. To register your - Brother International MFC-J270w | Users Manual - English - Page 20
MFC-J270W and MFC will answer, and then press Black Start or Color Start. Also, press this key after picking up the handset of the external telephone during the F/T pseudo/double-ring. 2 Mode keys: FAX Lets you access Fax mode. SCAN Lets you access Scan - Brother International MFC-J270w | Users Manual - English - Page 21
. Also lets you start a scanning operation (in color or black & white depending on the scanning setting in the ControlCenter software). Color Start Lets you start sending faxes or making copies in full color. Also lets you start a scanning operation (in color or black & white, depending on the - Brother International MFC-J270w | Users Manual - English - Page 22
from 2 minutes to 30 seconds. a Press Menu. b Press a or b to choose General Setup. MENU Sel.&Press OK Ink General Setup Fax Press OK. c Press a or b to choose Mode Timer. General Setup Mode Timer Paper Type 2Mins Paper Size Press OK. d Press a or b to choose 30Secs. Mode Timer Off 0Sec - Brother International MFC-J270w | Users Manual - English - Page 23
2 Loading paper 2 Loading paper and other print media 2 a If the paper support flap is open, close it, and then close the paper support. Pull the paper tray completely out of the machine. c With both hands, gently press and slide the paper side guides (1) and then the paper length guide (2) to - Brother International MFC-J270w | Users Manual - English - Page 24
out the front of the paper tray. e Gently put the paper into the paper tray print side down and top edge in first. Check that the paper is flat in the tray. Over filling the paper tray may cause paper jams. 1 d Fan the stack of paper well to avoid paper jams and misfeeds. IMPORTANT Be careful - Brother International MFC-J270w | Users Manual - English - Page 25
paper tray in place, pull out the paper support ( ) until it clicks, and then unfold the paper support flap ( ). 2 1 IMPORTANT DO NOT use the paper support flap for Legal size paper. Loading paper pre-printed on the inside. Glue Double flap Occasionally you may experience paper feed problems - Brother International MFC-J270w | Users Manual - English - Page 26
or postcards to make them as flat as possible. IMPORTANT If envelopes or postcards are "doublefeeding", put one envelope or postcard in the paper tray at a time. b Put envelopes or postcards in the paper tray with the address side down and the leading edge in first as shown in the illustration - Brother International MFC-J270w | Users Manual - English - Page 27
If you have problems printing on envelopes with the flap on the short edge, try the following: 2 a Open the envelope flap. b Put the envelope into the paper tray with the address side down and the flap positioned as shown in the illustration. Removing small printouts from the machine 2 When - Brother International MFC-J270w | Users Manual - English - Page 28
in the shaded areas of cut sheet paper only when the Borderless print feature is available and turned on. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User's Guide.) Cut Sheet Paper Envelopes 3 4 1 34 1 2 2 Cut Sheet Envelopes Top (1) 0.12 in. (3 mm) 0.47 - Brother International MFC-J270w | Users Manual - English - Page 29
, Brother BP61, Other Glossy or Transparency. Press OK. e Press Stop/Exit. Note The machine ejects paper with printed surfaces face up onto the paper tray in front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams. Loading paper - Brother International MFC-J270w | Users Manual - English - Page 30
be sure to choose the proper print media in the "Basic" tab of the printer driver or in the Paper Type setting of the machine's menu. (See Paper Type on page 15.) When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included - Brother International MFC-J270w | Users Manual - English - Page 31
be arranged uniformly when stacked • Paper made with a short grain Paper capacity of the output paper tray cover 2 Up to 50 sheets of Letter, Legal or A4 20 lb (80 g/m2) paper. Transparencies and photo paper must be picked up from the output paper tray cover one page at a time to avoid smudging - Brother International MFC-J270w | Users Manual - English - Page 32
Chapter 2 Choosing the right print media 2 Paper type and size for each operation 2 Paper Type Paper Size Usage Fax Copy Cut .9 355.6 mm) - Yes A5 5.8 8.3 in. (148 210 mm) - Yes Photo Printer Capture Yes Yes Yes Yes - Yes - Yes - Yes - Yes - Yes Yes Yes Yes Yes - - Brother International MFC-J270w | Users Manual - English - Page 33
20 to 25 lb (75 to 95 g/m2) Up to 20 mil (Up to 0.52 mm) 10 Transparencies - - 10 1 Up to 100 sheets of plain paper 20 lb (80 g/m2). 2 BP71 69 lb (260 g/m2) paper is especially designed for Brother inkjet machines. 19 - Brother International MFC-J270w | Users Manual - English - Page 34
Ready. 2 1 IMPORTANT DO NOT leave a thick document on the scanner glass. If you do this, the ADF may jam. Using the scanner glass 3 You can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Document Sizes Supported 3 Length: Width: Weight: Up to 11.7 in. (297 mm - Brother International MFC-J270w | Users Manual - English - Page 35
document face down in the upper left corner of the scanner glass. Scannable area 3 The scannable area depends on the down or press on it. 2 Usage Fax Copy Scan Document Size Letter A4 Top (1) Bottom (2) 0.12 in. (3 mm) 0.12 in. (3 mm) Legal (MFC-J415W only) Letter A4 Letter A4 0.12 in. - Brother International MFC-J270w | Users Manual - English - Page 36
be up to Letter or A4 size. • To send color faxes with multiple pages use the ADF. (MFC-J415W only) • Since you can only scan one page at a time, it is easier to use the ADF if you are sending a multiple page document. (MFC-J415W only) c Set the scanner glass size, fax resolution or contrast if you - Brother International MFC-J270w | Users Manual - English - Page 37
e Press Black Start or Color Start. Faxing from the ADF (MFC-J415W only) The machine starts scanning the document. Faxing from the scanner glass If you press Black Start, the machine starts scanning the first page. Do one of the following: • To send a single page, press 2 to choose No(Send) (or - Brother International MFC-J270w | Users Manual - English - Page 38
the default setting. Off+Image: Prints a report only if your fax is unsuccessful due to a transmission error. A portion of the fax's first page appears on the report. a Press Real Time Transmission in chapter 3 in the Advanced User's Guide.) • If your transmission is successful, "OK" will appear - Brother International MFC-J270w | Users Manual - English - Page 39
each other when receiving incoming calls. (See Voice Mail on page 30 for instructions on setting up your machine using this service.) Will you be using a Telephone Answering Device on the same telephone line as your Brother machine? Your external telephone answering device (TAD) will automatically - Brother International MFC-J270w | Users Manual - English - Page 40
Chapter 5 To set the receive mode follow the instructions below: a Press Menu. b Press a or b to choose Initial Setup. Press OK. c Press a or b to choose Receive Mode. Press OK. d Press a or b to choose Fax Only, Fax/Tel, External TAD or Manual. Press OK. e Press Stop/Exit. The LCD will show the - Brother International MFC-J270w | Users Manual - English - Page 41
in one of page 28.) Manual 5 Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature. To receive a fax in manual mode lift the handset of the external telephone or press Hook. When you hear fax tones (short repeating beeps), press Black Start or Color - Brother International MFC-J270w | Users Manual - English - Page 42
, you can still answer the call on any telephone. (For more information see Using remote codes on page 36.) a Press Menu. b Press a or b to choose Fax. Press OK. c Press a or b to choose Setup Receive. Press OK. d Press a or b to choose F/T Ring Time. Press OK. e Press a or b to choose how long - Brother International MFC-J270w | Users Manual - English - Page 43
Black Start or Color Start, and then press 2 to receive. If you answered at an extension telephone press l 5 1. (See Using external and extension telephones on page a or b to choose Fax. Press OK. c Press a or b to choose Setup Receive. Press OK. d Press a or b to choose Easy Receive. Press OK. - Brother International MFC-J270w | Users Manual - English - Page 44
machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer. Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, answering services, alarm systems or other custom features on one telephone line may create problems with - Brother International MFC-J270w | Users Manual - English - Page 45
machine can work together without any problems. If each one has a separate telephone number, neither will interfere with the other's operations. If you decide to get the Distinctive Ring service from the telephone company, you will need to follow the directions on next page to "register" the new - Brother International MFC-J270w | Users Manual - English - Page 46
patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you. Ring Pattern 1 2 to Manual and you cannot change it to another receive mode while Distinctive Ring is set to On. This ensures the Brother machine will - Brother International MFC-J270w | Users Manual - English - Page 47
in Manual receive mode. You will need to set the Receive Mode again. (See Choose the correct Receive Mode on page 25.) Telephone services and for the fax "handshake". Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the - Brother International MFC-J270w | Users Manual - English - Page 48
Chapter 6 • If You Do Not Subscribe to Distinctive Ring Service: You must plug your TAD into the EXT. jack of your machine. If your TAD is plugged into a wall jack, both TAD. e Set the TAD to answer calls. f Set the Receive Mode to External TAD. (See Choose the correct Receive Mode on page 25.) 34 - Brother International MFC-J270w | Users Manual - English - Page 49
or loud voice. You may try omitting this pause, but if your machine has trouble receiving, then you must re-record the OGM to include it. Multi-line connections (PBX) 6 We suggest you ask the company who installed your PBX to connect your machine. If you have a multi line system we suggest - Brother International MFC-J270w | Users Manual - English - Page 50
See F/T Ring Time (Fax/Tel mode only) on page 28.) Using an external telephone (connected to the call and no one is on the line: 6 You should assume that you're receiving a manual fax. Press l can make the machine receive the fax by pressing Black Start and choosing Receive. Telephone Answer Code 6 - Brother International MFC-J270w | Users Manual - English - Page 51
your own codes. a Press Menu. b Press a or b to choose Fax. Press OK. c Press a or b to choose Setup Receive. Press OK. d Press a or b to choose Remote Codes. Press OK. e Press a or b to choose On (or Codes might not work with some telephone systems. Telephone services and external devices 6 37 - Brother International MFC-J270w | Users Manual - English - Page 52
OK. b Press a or b to choose Search. Press OK. c Do one of the following: Press a or b to choose Alphabetical Order or Numerical Order. Press OK. Press the 2-digit Speed Dial number using the dial pad. (See Storing Speed Dial numbers on page 40.) 38 d Press a or b to choose the number you - Brother International MFC-J270w | Users Manual - English - Page 53
Fax Redial 7 If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Black Start or Color Start to try again. If you want to make a second call to a number you recently dialed, you can press Redial/Pause and choose one of the last 30 numbers from the Outgoing - Brother International MFC-J270w | Users Manual - English - Page 54
keys (for example: (Speed Dial), Search, OK, the 2-digit number, and Black Start or Color Start). a Press (Speed Dial). b Press a or b to choose Set Speed one of the following: Enter the name (up to 16 characters) using the dial pad. Press OK. (To help you enter letters, see Entering Text on page - Brother International MFC-J270w | Users Manual - English - Page 55
Start 01 1 Quality Normal Enlarge/Reduce Paper Type 1 No. of Copies You can MFC-J415W only) on page 20.) Load your document face down on the scanner glass. (See Using the scanner glass on page 20.) c If you want more than one copy, enter the number (up to 99). d Press Black Start or Color - Brother International MFC-J270w | Users Manual - English - Page 56
/Sort (MFC-J415W only) Page Layout Set New Default Factory Reset Note If you want to sort copies, use the ADF. (MFC-J415W only) 42 Paper Options 8 Paper Type 8 If you are copying on special paper, set the machine for the type of paper you are using to get the best print quality. a Press - Brother International MFC-J270w | Users Manual - English - Page 57
How to scan to a memory card on page 47.) If your machine is connected to a computer, you can access a memory card that is inserted in the front of the machine from your computer. (See PhotoCapture Center® for Windows® or Remote Setup & PhotoCapture Center® for Macintosh in the Software User's Guide - Brother International MFC-J270w | Users Manual - English - Page 58
Chapter 9 Getting started 9 Firmly put a memory card into the proper slot. 1 1 Memory card slot Slot Upper slot Lower slot Compatible memory cards Memory Stick™ Memory Stick PRO™ Memory Stick Duo™ Memory Stick PRO Duo™ Memory Stick Micro™ (Adapter required) SD SDHC mini SD (Adapter required) - Brother International MFC-J270w | Users Manual - English - Page 59
PHOTO CAPTURE key lights: PhotoCapture Center®: Printing photos from a memory card PHOTO CAPTURE light is on, the memory card is properly inserted. PHOTO CAPTURE light key is blinking). You will lose your data or damage the card. The machine can only read one memory card at a time. 9 45 - Brother International MFC-J270w | Users Manual - English - Page 60
the photos, do one of the following: Press OK and change the print settings. (See PhotoCapture Center® print settings on page 46.) If you do not want to change any settings, press Color Start to print. PhotoCapture Center® print settings 9 You can change the print settings temporarily for the - Brother International MFC-J270w | Users Manual - English - Page 61
in PDF (*.PDF) or JPEG (*.JPG) file formats. The factory setting is Color 150 dpi and the default file format is PDF. The machine automatically creates file names based on the current date. (For details, see the Quick Setup Guide.) For example, the fifth image scanned on July 1, 2010 would be named - Brother International MFC-J270w | Users Manual - English - Page 62
j. Press Black Start or Color Start to start scanning without changing additional settings. j The file name is set automatically; however, you can enter a name of your choice using the dial pad. Press a or b to choose File Name. Press OK. Enter the new name. (See Entering Text on page 91.) You - Brother International MFC-J270w | Users Manual - English - Page 63
it. To print from a computer, install printer driver. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User's Guide for the details about the print settings.) a Install the Brother printer driver on the Installation CD-ROM. (See the Quick Setup Guide.) b From your - Brother International MFC-J270w | Users Manual - English - Page 64
Network Scanning in the Software User's Guide.) b Load your document. (See How to load documents on page 20.) Use the ADF to scan multiple pages of documents. It feeds each sheet automatically. (MFC-J415W only) Use the scanner glass to scan a page of a book or one sheet at a time. c Do one of - Brother International MFC-J270w | Users Manual - English - Page 65
recommend the use of Genuine Brother Supplies. a Open the ink cartridge cover. If one or more of the ink cartridges have reached the end of their life, the LCD shows B&W Print Only or Cannot Print. b Press the lock release lever as shown to release the cartridge for the color indicated on the LCD - Brother International MFC-J270w | Users Manual - English - Page 66
may ask you to verify that it was a brand new one (for example, Did You Change Black). For each new cartridge you installed, press 1 (Yes) to automatically reset the ink dot counter for that color. If the ink cartridge you installed is not a brand new one, be sure to press 2 (No). • If the LCD shows - Brother International MFC-J270w | Users Manual - English - Page 67
immediately wash it off with soap or detergent. • If you mix the colors by installing an ink cartridge in the wrong position, clean the print head several times after correcting the cartridge installation. • Once you open an ink cartridge, install it in the machine and use it up within six months of - Brother International MFC-J270w | Users Manual - English - Page 68
Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/ Error Message B&W Print Only Replace Ink Cause One or more of the color ink cartridges have reached the end of their life. You can use the machine in black & white mode for approximately four weeks - Brother International MFC-J270w | Users Manual - English - Page 69
is not cleared, call Brother Customer Service. An ink cartridge is not installed properly. Take out the new ink cartridge and reinstall it slowly until it clicks. (See Replacing the ink cartridges on page 51.) Cannot Print Replace Ink One or more of the ink cartridges have reached the end of - Brother International MFC-J270w | Users Manual - English - Page 70
. Action The ink absorber box or flushing box will need to be replaced. Contact Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. (See Brother numbers on page i.) Other reasons for cleaning are: 1 Machine automatically cleans after clearing a printer jam - Brother International MFC-J270w | Users Manual - English - Page 71
and load it again and then press Black Start or Color Start. (See Loading paper and B other print media on page 9.) The paper is jammed in the machine. Remove the jammed paper by following the steps in Printer jam or paper jam on page 61. The Jam Clear Cover is not closed properly. Check - Brother International MFC-J270w | Users Manual - English - Page 72
the machine) and pull out the jammed paper by following the steps in Printer jam or paper jam on page 61. Make sure the paper length guide is set to the correct paper size. DO NOT extend the paper tray when you load A5 or smaller size paper. Open the scanner cover and remove any foreign objects and - Brother International MFC-J270w | Users Manual - English - Page 73
Station ID in the Quick Setup Guide.) a Press Stop/Exit to interrupt the error temporarily. b Press Menu. c Press a or b to choose Service. Press OK. d Press a or b to choose Data Transfer. Press OK. e Press a or b to choose Fax Transfer. Press OK. Troubleshooting f Do one of the following: If - Brother International MFC-J270w | Users Manual - English - Page 74
Document jam (MFC-J415W only) B Documents can jam in the ADF unit if they are not inserted or fed properly, or if they are too long. Follow the steps below to clear a document jam. Document is jammed in the top of the ADF unit B a Take out any paper from the ADF that is not jammed. b Open the ADF - Brother International MFC-J270w | Users Manual - English - Page 75
your faxes or Fax Journal report on page 59.) b Open the Jam Clear Cover (1) at the back of the machine. Pull the jammed paper out of the machine. Troubleshooting c Close the Jam Clear Cover. Make sure the cover is closed properly. d If the paper support flap is open, close it, and then - Brother International MFC-J270w | Users Manual - English - Page 76
scanner cover support down ( ) and close the scanner cover ( ) using both hands. 1 2 3 Move the print head (if necessary) to take out any paper remaining in this area. Make sure that jammed paper is not left in the corners of the machine. Check both ends of the print cartridge. Note If the print - Brother International MFC-J270w | Users Manual - English - Page 77
If the LCD shows Cannot Print and Replace Ink, see Replacing the ink cartridges on page 51. Check that the correct printer driver has been installed and chosen. Make sure that the machine is online. Click Start and then Printers and Faxes. Right-click and choose Brother MFC-XXXXX (where XXXXX is - Brother International MFC-J270w | Users Manual - English - Page 78
Type setting in the printer driver or the Paper Type setting in the machine's menu matches the type of paper you are using. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User's Guide and Paper Type on page 15.) Make sure that your ink cartridges are fresh. The - Brother International MFC-J270w | Users Manual - English - Page 79
™ Ink. Make sure you are using the paper support flap. (See Loading paper and other print media on page 9.) The machine prints dense lines on Check Reverse Order in the Basic tab of the printer driver. the page. The printouts are wrinkled. In the printer driver Advanced tab, click Color Settings - Brother International MFC-J270w | Users Manual - English - Page 80
scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. Received color fax prints only in black & white. Replace the color ink cartridges User's Guide.) Verify setup. (See Choose the correct Receive Mode on page - Brother International MFC-J270w | Users Manual - English - Page 81
Troubleshooting VoIP services, please contact your service provider for connection instructions. Make Brother machine to automatically answer any incoming faxes, you should select the Manual mode. In Manual problems recur after resetting the ring delay, then a person, device, or subscriber service is - Brother International MFC-J270w | Users Manual - English - Page 82
FAX key is illuminated. Ask the other party to check that the receiving machine has paper. Print the Transmission Verification Report and check for an error. (See Reports in chapter 6 in the Advanced User's Guide.) There is probably temporary noise or static on the line. Try sending the fax again - Brother International MFC-J270w | Users Manual - English - Page 83
is illuminated. Poor copy results when using the Try using the scanner glass. (See Using the scanner glass on page 20.) ADF. (MFC-J415W only) B Vertical black lines or streaks appear in copies. (MFC-J415W only) Vertical black lines or streaks on copies are typically caused by dirt or correction - Brother International MFC-J270w | Users Manual - English - Page 84
Scanner Driver. See Scanning a document using the ICA driver (Mac OS X 10.6.x) in the Software User's Guide. Try using the scanner glass. (See Using the scanner glass on page 20.) Try increasing the scanner resolution. (Macintosh users) Make sure you have finished downloading and installing Presto - Brother International MFC-J270w | Users Manual - English - Page 85
update? If not, do the following: 1) Unplug the USB cable. 2) Install the Windows® 2000 update using one of the following methods. Install MFL-Pro Suite from the Installation CD-ROM. (See the Quick Setup Guide.) Download the latest service pack from the Microsoft Web site. 3) Wait about 1 minute - Brother International MFC-J270w | Users Manual - English - Page 86
/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in ControlCenter2. Cannot connect to wireless network. Investigate the problem using WLAN Report. Press Menu key, choose Print Reports and then press OK. Choose WLAN Report. For details, see the Network User's Guide. Reset - Brother International MFC-J270w | Users Manual - English - Page 87
speed to 9,600 bps and turns off ECM except for color fax sending. Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to Basic(for VoIP - Brother International MFC-J270w | Users Manual - English - Page 88
to the settings that were set at the factory. Brother strongly recommends you use this operation when you dispose of the machine. How to reset the machine B a Press Menu. b Press a or b to choose Initial Setup. Press OK. c Press a or b to choose Reset. Press OK. d Press a or b to choose the type - Brother International MFC-J270w | Users Manual - English - Page 89
the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options. C 75 - Brother International MFC-J270w | Users Manual - English - Page 90
Level1 Ink Level2 Test Print Level3 - Cleaning - Ink Volume - Options Print Quality Alignment Black Color All - General Setup Mode Timer - Off 0Sec 30Secs 1Min 2Mins* 5Mins Paper Type - Plain Paper* Inkjet Paper Brother BP71 Brother BP61 Other Glossy Transparency Paper Size - Brother International MFC-J270w | Users Manual - English - Page 91
LCD backlight stays on after the last key press. 30Secs* Sleep Mode - 1Min 2Mins 3Mins You can choose how long the machine must be idle before it goes into sleep mode. 5Mins* 10Mins C 30Mins 60Mins 1 See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. 77 - Brother International MFC-J270w | Users Manual - English - Page 92
- 1 See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. Descriptions Sets the number of rings before the machine answers in Fax Only or Fax/Tel mode. Page faxes. 36 See 1. Initial setup for 24 Transmission Verification Report - Brother International MFC-J270w | Users Manual - English - Page 93
See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. Descriptions Prohibits most functions except receiving faxes. Page See 1. Uses the Telephone company's Distinctive Ring subscriber service to register the ring pattern with the machine. View or print a list of the - Brother International MFC-J270w | Users Manual - English - Page 94
Name WINS Config WINS Server DNS Server APIPA Setup Wizard - Options Auto* Static RARP BOOTP DHCP WPS/AOSS - - See Network User's Guide. The factory settings are shown in Bold with an asterisk manually configure your print server for a wireless network. You can easily configure your wireless - Brother International MFC-J270w | Users Manual - English - Page 95
Status - Signal - SSID - Comm. Mode - MAC Address - - WLAN Enable - On Off* Network Reset - - See Network User's Guide. The factory settings are shown in Bold with an asterisk. Menu and features Descriptions You can easily configure your wireless network settings using WPS with - Brother International MFC-J270w | Users Manual - English - Page 96
Advanced User's Guide. 2 See Quick Setup Guide. The factory settings are shown in Bold with an asterisk. Descriptions Prints these lists each page you fax. Choose the dialing mode. You can shorten the dial tone detect pause. Adjusts the modem speed to help resolve transmission problems. Page 24 - Brother International MFC-J270w | Users Manual - English - Page 97
Guide. 2 See Quick Setup Guide. The factory settings are shown in Bold with an asterisk. Descriptions Resets the print server back to its factory Journal back to the factory default settings. Resets all the machine's settings back to the settings that were set at the factory. Allows you to change - Brother International MFC-J270w | Users Manual - English - Page 98
Set New Default - - - - - On Off* On Off* Letter* A4 - Factory Reset - - - 1 See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. Descriptions Sets the resolution for outgoing faxes. Page See 1. Changes the lightness or darkness of faxes you send. You can dial - Brother International MFC-J270w | Users Manual - English - Page 99
to an editable text file. Scan to Image - - - You can scan a color picture into your graphics application. 1 See Software User's Guide. C 2 See Advanced User's Guide. 3 (Macintosh users) This function is available after you have downloaded and installed Presto! PageManager from http - Brother International MFC-J270w | Users Manual - English - Page 100
- Reduce - (MFC-J270W) Reduce - (MFC-J415W) Fit to Page - Options Fast Normal* Best - 198% 4"x6"iA4 186% 4"x6"iLTR 104% EXEiLTR 97% LTRiA4 93% A4iLTR 85% LTRiEXE 83% 78% 46% LTRi4"x6" 97% LTRiA4 93% A4iLTR 85% LTRiEXE 83% LGLiA4 78% LGLiLTR 46% LTRi4"x6" - Custom(25-400%) - - Paper Type - Brother International MFC-J270w | Users Manual - English - Page 101
) Page Layout - Set New Default - Factory Reset - Light - Stack* Sort - Off(1in1)* 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) Poster(3x3) - - - - 1 See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. You can choose to stack or sort multiple copies - Brother International MFC-J270w | Users Manual - English - Page 102
Index 6 IMGs/Line* Paper Type Plain Paper* 5 IMGs/Line Inkjet Paper Brother BP71 Brother BP61 Other Glossy Paper Size Letter* A4 Print Photos - - See the print settings in the Print All - - following table. Photos 1 See Advanced User's Guide. The factory settings are shown in - Brother International MFC-J270w | Users Manual - English - Page 103
the brightness. Page See 1. Dark Contrast - - Adjusts the contrast. Cropping On* Off - - Borderless On* Off Print Date (Does not appear when DPOF Print is chosen.) Set New Default On Off* - Factory Reset - - - - - - - - - 1 See Advanced User's Guide. The factory settings are - Brother International MFC-J270w | Users Manual - English - Page 104
Dial - Level3 - - Options Alphabetical Order Numerical Order - Setup Groups - - - 1 See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. Descriptions You can search for names you have stored in the Speed Dial memory. Page 38 You can set up Speed Dial numbers - Brother International MFC-J270w | Users Manual - English - Page 105
for 0, # and l do not have printed letters because they are used for special characters. Press the appropriate dial pad key the number of times shown in this reference table to access the character you want. Press Key 2 3 4 5 6 7 8 9 one time A D G J M P T W two times B E H K N Q U X three times - Brother International MFC-J270w | Users Manual - English - Page 106
(48.98 mm) STN Color LCD 1 Power Source Power Consumption 2 AC 100 to 120 V 50/60 Hz Copying Mode: Approx. 19 W 3 Standby Mode: Approx. 4 W Sleep Mode: Approx. 2.5 W Off: Approx. 0.65 W Dimensions (MFC-J415W) 14.8 in. (375 mm) 7.1 in. (180 mm) (MFC-J270W) Weight Noise Temperature Humidity - Brother International MFC-J270w | Users Manual - English - Page 107
in. (297 mm) 1 Measured diagonally. 2 When the machine is connected using USB interface. 3 When using ADF, resolution: standard, draft: ISO/IEC24712 printed pattern. (MFC-J415W) When resolution: standard, draft: ISO/IEC24712 printed pattern. (MFC-J270W) 4 Noise depends on printing conditions. D 93 - Brother International MFC-J270w | Users Manual - English - Page 108
: Approx. 100 sheets of 20 lb (80 g/m2) plain paper Up to 50 sheets of 20 lb (80 g/m2) plain paper (face up print delivery to the output paper tray) 1 1 For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the machine to avoid smudging - Brother International MFC-J270w | Users Manual - English - Page 109
Modem Speed Scanning Width Printing Width Gray Scale Resolution Speed Dial Groups Broadcasting Automatic Redial Memory Transmission Out of Paper Reception ITU-T Group 3 Automatic Fallback 14,400 bps 8.2 in. (208 mm) (Letter) 8.2 in. (208 mm) Levels: 64 (B&W) / 256 (Color) Horizontal 203 - Brother International MFC-J270w | Users Manual - English - Page 110
Copy Color/Black Copy Width Multiple Copies Enlarge/Reduce Resolution D Yes/Yes Max. 8.26 in. (210 mm) Stacks up to 99 pages Sorts up to 99 pages (MFC-J415W only) 25% to 400% (in increments of 1%) (Black) Prints up to 1200 1200 dpi (Color) Prints up to 600 1200 dpi 96 - Brother International MFC-J270w | Users Manual - English - Page 111
Up to 1200 2400 dpi DPOF (ver. 1.0, ver. 1.1), Exif DCF (up to ver. 2.1) Photo Print: JPEG 2 Scan to Media: JPEG, PDF (Color) TIFF, PDF (Black & White) Up to 999 files (The folder inside memory cards is also counted.) File must be stored in the 4th folder level of the memory card. Letter, A4 - Brother International MFC-J270w | Users Manual - English - Page 112
's Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows® XP Professional x64 Edition. 3 Maximum 1200 1200 dpi scanning when using the WIA Driver for Windows® XP, Windows Vista® and Windows® 7 (resolution up to 19200 19200 dpi can be selected by using the Brother scanner - Brother International MFC-J270w | Users Manual - English - Page 113
Printer D Resolution Printing Width Borderless Up to 1200 6000 dpi 8.26 in. [8.5 in. (borderless) 1] 3 Letter, A4, A6, Photo 4" 6", Index Card 5" 8", Photo 2L 5" 7", Postcard 1 3.9" 5.8" 2 1 When the Borderless feature is set to On. 2 See Paper type and size for each operation on page - Brother International MFC-J270w | Users Manual - English - Page 114
-hoc Mode) 1 Your machine has a USB 2.0 Full-Speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third party USB ports are not supported. 100 - Brother International MFC-J270w | Users Manual - English - Page 115
. For the latest driver updates, visit us at 2 For WIA, 1200 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 19200 dpi. (in USA) 3 Third party USB ports are not supported. (in Canada) www.brother.com www.brother.ca 4 PC Fax supports black and white only. All - Brother International MFC-J270w | Users Manual - English - Page 116
box. The first time you install the ink cartridges the machine will use extra ink to fill the ink delivery tubes. This is a one-time process that enables high quality printing. Afterward, replacement ink cartridges will print the specified number of pages. Starter cartridge yield is approx. 65% of - Brother International MFC-J270w | Users Manual - English - Page 117
, see the Network User's Guide. LAN Wireless Network Security Setup Support Utility You can connect your machine to the network for Printing, Scanning, PC Fax Send, and access to photos from PhotoCapture Center® 1. Also included is Brother BRAdmin Light 2 Network Management software. SSID (32 chr - Brother International MFC-J270w | Users Manual - English - Page 118
Remaining 55 Document Jam 55 DR Mode in Use 55 Ink Absorber Full 56 Ink Absorber NearFull 56 Ink Low 57 No Ink Cartridge 57 No Paper Fed 57 Not Registered 38, 57 Out of Memory 58 Paper Jam 58 Unable to Clean 58 Unable to Init 58 Unable to Print 58 Unable to Scan 58 Extension telephone - Brother International MFC-J270w | Users Manual - English - Page 119
replacing 51 Innobella 102 J Jacks E EXT External telephone 35 Jams document 60 paper 61 L LCD (Liquid Crystal Display 7, 75 M Macintosh See Software User's Guide. Maintenance, routine replacing ink cartridges 51 Manual dialing 38 receive 25 Mode, entering Copy 6 Fax 6 Photo - Brother International MFC-J270w | Users Manual - English - Page 120
External TAD 25 Fax Only 25 Fax/Tel 25 Manual 25 Redial/Pause 39 Remote Setup See Software User's Guide. Resolution copy 96 fax 95 print 99 scan 98 Ring Delay, setting 28 RingMaster 31 S Scannable area 21 Scanning See Software User's Guide. Serial Number how to find See inside front - Brother International MFC-J270w | Users Manual - English - Page 121
66 PhotoCapture Center 71 printing 63 printing received faxes 66 receiving faxes 67 scanning 70 software 70 paper jam 61 V Voice Mail 30 W Warranties Notice-Disclaimer iii USA iv Windows® See Software User's Guide. Wireless Network See Quick Setup Guide and Network User's Guide. World Wide - Brother International MFC-J270w | Users Manual - English - Page 122
Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because it may violate the Telecommunications
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BASIC USER’S GUIDE
MFC-J270W
MFC-J415W
Version 0
USA-ENG