Brother International MFC-J4710DW Users Manual Basic - English
Brother International MFC-J4710DW Manual
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- Brother International MFC-J4710DW | Users Manual Basic - English - Page 1
Basic User's Guide MFC-J4510DW MFC-J4710DW Version 0 USA/CAN - Brother International MFC-J4710DW | Users Manual Basic - English - Page 2
to call Customer Service Please complete the following information for future reference: Model Number: MFC-J4510DW and MFC-J4710DW (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your sales - Brother International MFC-J4710DW | Users Manual Basic - English - Page 3
your Fax Machine/Multi-Function Center needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product. http://solutions.brother.com/ NOTE • You can check here for Brother driver updates. • To keep your - Brother International MFC-J4710DW | Users Manual Basic - English - Page 4
) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit us at http://www.brother-usa.com/service/. Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER. Ordering accessories and supplies For - Brother International MFC-J4710DW | Users Manual Basic - English - Page 5
LEK969001 (English for USA and Canada) LEK969002 (French for Canada) LED935001 (MFC-J4510DW) LED937001 (MFC-J4710DW) 1 For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/. 2 In MFC-J4510DW Ledger paper can only be used in the Manual Feed Slot. iii - Brother International MFC-J4710DW | Users Manual Basic - English - Page 6
(USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER - Brother International MFC-J4710DW | Users Manual Basic - English - Page 7
, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not - Brother International MFC-J4710DW | Users Manual Basic - English - Page 8
services. PDF file / Brother Solutions Center 1 AirPrint Guide This Guide provides information for using AirPrint to print from Mac OS X v10.7.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver. PDF file / Brother Solutions Center - Brother International MFC-J4710DW | Users Manual Basic - English - Page 9
used in the documentation 1 Accessing the Advanced User's Guide, Software User's Guide and Network User's Guide 2 Viewing User's Guides 2 Accessing Brother Support (Windows 4 Accessing Brother Support (Macintosh 5 Control panel overview 6 3.7" Touchscreen LCD 8 Setting the Ready screen - Brother International MFC-J4710DW | Users Manual Basic - English - Page 10
glass size for faxing 50 Color fax transmission 50 Canceling a 55 Fax Only ...55 Fax/Tel...55 Manual ...55 External TAD 55 Receive Mode Turning off Fax Preview 60 6 Telephone services and external devices 61 Telephone services Brother cordless external telephone 68 Using remote codes 68 viii - Brother International MFC-J4710DW | Users Manual Basic - English - Page 11
71 Changing Address Book names or numbers 72 8 Making copies 73 How to copy ...73 Stop copying 73 Copy preset settings 74 Copy options...75 Paper Type ...75 Paper Size ...76 Tray Select (MFC-J4710DW 76 9 PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive - Brother International MFC-J4710DW | Users Manual Basic - English - Page 12
B Troubleshooting 101 Identifying your problem 101 Error and maintenance messages 103 Error animation 112 Transferring your faxes or Fax Journal report 112 Document jam 113 Printer jam or paper jam 115 If you are having difficulty with your machine 122 Dial Tone ...135 Telephone line - Brother International MFC-J4710DW | Users Manual Basic - English - Page 13
view the Advanced User's Guide on the CD-ROM. 1 General setup Memory Storage Volume Settings Automatic Center™: Printing photos from a memory card or USB Flash memory drive PhotoCapture Center™ operations Print Images PhotoCapture Center™ print settings Scan to a memory card or USB Flash memory - Brother International MFC-J4710DW | Users Manual Basic - English - Page 14
xii - Brother International MFC-J4710DW | Users Manual Basic - English - Page 15
1 General information 1 Using the documentation 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation 1 The following symbols and conventions - Brother International MFC-J4710DW | Users Manual Basic - English - Page 16
documentation, from , All Programs, select Brother, MFC-XXXX (where XXXX is your model name) from the programs group, and then choose User's Guides. If you have not installed the software, you can find the documentation on the CD-ROM by following the instructions below: a Turn on your PC. Insert the - Brother International MFC-J4710DW | Users Manual Basic - English - Page 17
. How to find Network setup instructions 1 Your machine can be connected to a wireless 1 or wired network. Basic setup instructions (See Quick Setup Guide.) The wireless access point or router supports Wi-Fi Protected Setup™ or AOSS™ (See Quick Setup Guide.) More information about network - Brother International MFC-J4710DW | Users Manual Basic - English - Page 18
Chapter 1 Accessing Brother Support (Windows®) 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the CD-ROM. Click Brother Support on the Top Menu. The following - Brother International MFC-J4710DW | Users Manual Basic - English - Page 19
) 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the CD-ROM. Double-click the Brother Support icon. The following screen will appear: General information 1 To download and install Presto! PageManager, click Presto! PageManager. To access the - Brother International MFC-J4710DW | Users Manual Basic - English - Page 20
Chapter 1 Control panel overview 1 The MFC-J4510DW and MFC-J4710DW have the same 3.7" Touchscreen LCD and Touchpanel 1. 1 This is a Touchscreen LCD with an electrostatic Touchpanel that only shows the LEDs that can be used. 1 NOTE Most of the illustrations in this User's Guide show the MFC-J4510DW. - Brother International MFC-J4710DW | Users Manual Basic - English - Page 21
Home screen. The default shows the date and time, but you can change the default setting. Cancel Press to cancel an operation when illuminated in turn the machine off using , it will still periodically clean the print head to maintain print quality. To prolong print head life, provide better ink - Brother International MFC-J4710DW | Users Manual Basic - English - Page 22
as provide access to Fax, Copy and Scan, WiFi setup, Ink levels and Setup screen. When the Home screen is displayed the machine is in Ready mode. If Secure Function Lock 1 has been turned on an icon is prominently displayed. 1 See Advanced User's Guide: Secure Function Lock 2.0. 5 More screen - Brother International MFC-J4710DW | Users Manual Basic - English - Page 23
you see at the top on the screen, you can easily configure the wireless settings by pressing it. For more information, see Quick Setup Guide. 3 Lets you see the available ink volume. 1 Also, lets you access the Ink menu. 4 Lets you access the main settings. For details, see Settings screen on - Brother International MFC-J4710DW | Users Manual Basic - English - Page 24
in Japan. When Fax Preview is set to On, you can see how many new faxes you have received and stored in the memory. NOTE (MFC-J4710DW) If you receive a fax containing multiple paper sizes (for example, a Letter size page and a Ledger size page), the machine may create and store a file for each - Brother International MFC-J4710DW | Users Manual Basic - English - Page 25
Lets you check the current paper type. Also, lets you access the Paper Type setting. 9 Tray #1 (MFC-J4710DW) Lets you check the current paper size of Tray #1. Also, lets you access the Tray #1 setting. You can change the paper size and paper type. 10 Tray #2 (MFC-J4710DW) Lets you check the current - Brother International MFC-J4710DW | Users Manual Basic - English - Page 26
a setting in the machine. In this example, the Receive Mode setting is changed from Fax Only to Fax/Tel. a Press . b Press All Settings. c Swipe up or down, or press a or b to display Initial Setup. d Press Initial Setup. e Swipe up or down, or press a or b to display Receive Mode. f Press Receive - Brother International MFC-J4710DW | Users Manual Basic - English - Page 27
1 You can add the fax, copy, scan and Web 1 Connect settings you use most frequently by quickly and easily. You can add 18 Shortcuts. Adding Copy Shortcuts 1 The following settings can be included in a copy Shortcut: Quality Paper Type Paper Size Tray Select (MFC-J4710DW change. 13 - Brother International MFC-J4710DW | Users Manual Basic - English - Page 28
MFC-J4710DW) Contrast Broadcasting Preview Color Setting Real Time TX Overseas Mode Glass Scan Book or entered manually. (See Advanced User's Guide: Broadcasting (Black available settings, and then press the setting you want to change. h Press the new option you want to set. Repeat - Brother International MFC-J4710DW | Users Manual Basic - English - Page 29
Page (MFC-J4710DW) Remove Background Color to E-mail Server (Available after IFAX has been downloaded) Address 2-sided Scan (MFC-J4710DW) Scan Type . c Press Scan. d Swipe up or down, or press a or b to display the type of scan you want to do, and then press it. e Do one of the following - Brother International MFC-J4710DW | Users Manual Basic - English - Page 30
you have entered. g Do one of the following: When changing settings, press OK. k Review the settings you have chosen: If you need to make more changes, return to step h. If you are satisfied with your changes, press Save as Shortcut. l Review for the following services can be included in - Brother International MFC-J4710DW | Users Manual Basic - English - Page 31
service names may have been changed by the provider since this document was published. • To add a Web Connect Shortcut, you need to have an account with the desired service. (For details, see Web Connect Guide you are finished changing the settings. d Press OK to confirm. e Do one of the following: - Brother International MFC-J4710DW | Users Manual Basic - English - Page 32
Chapter 1 Editing Shortcut Names 1 You can edit a Shortcut name. a Press and hold the Shortcut until the dialog box appears. NOTE You can also press , All Settings and Shortcut Settings. b Press Edit Shortcut Name. c To edit the name, hold down to delete the current name, and then enter a new name - Brother International MFC-J4710DW | Users Manual Basic - English - Page 33
, the manual feed slot cover, or the control panel. Doing this may cause the machine to slip out of your hands. Carry the machine by sliding your hands into the handhold indentations located on each side of the machine. For detailed information, see Product Safety Guide. NOTE (For MFC-J4710DW) For - Brother International MFC-J4710DW | Users Manual Basic - English - Page 34
Landscape orientation 2 d Fan the stack of paper well to avoid paper jams and misfeeds. NOTE Always make sure that the paper is not curled or wrinkled. IMPORTANT Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. NOTE • If you are using - Brother International MFC-J4710DW | Users Manual Basic - English - Page 35
the paper guides (1) to fit the paper. Make sure the paper guides touch the sides of the paper. h Close the output paper tray cover. 1 2 g Check that the paper is flat in the tray and below the maximum paper mark (1). Overfilling the paper tray may cause paper jams. i Slowly push the paper tray - Brother International MFC-J4710DW | Users Manual Basic - English - Page 36
That are of a baggy construction. • That have windows. • That are embossed (have raised writing on them). • That have clasps or staples. • That are pre-printed on the inside. Glue Double flaps Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the - Brother International MFC-J4710DW | Users Manual Basic - English - Page 37
corners and sides of the envelopes to make them as flat as possible. IMPORTANT If envelopes are "double-feeding," put one envelope in the paper tray at a time. Loading paper b Put envelopes in the paper tray with the address side down. If the envelope flaps are on the long edge, load the envelopes - Brother International MFC-J4710DW | Users Manual Basic - English - Page 38
, close the paper support flap. c Select Reverse Print (Windows®) or Reverse page orientation (Macintosh) in the printer driver's dialog box, and then adjust the size and margin in your application. (See Software User's Guide: Printing (Windows®).) (See Software User's Guide: Printing and Faxing - Brother International MFC-J4710DW | Users Manual Basic - English - Page 39
as possible. IMPORTANT If Photo (4 6 in.) or Photo L (3.5 5 in.) paper is "double-feeding," put one sheet of Photo or Photo L paper in the paper tray at a time. b Do one of the following: If you put Photo L (3.5 5 in.) in the paper tray, lift up the Photo L stopper (1). If you put Photo - Brother International MFC-J4710DW | Users Manual Basic - English - Page 40
2 Loading paper in paper tray #2 (MFC-J4710DW) 2 NOTE • You can use only Ledger, Letter, Legal, A3 or A4 size plain paper in Tray #2. • For details of the paper orientation, see Paper orientation and capacity of the paper trays on page 43. When using Letter or A4 size paper 2 a Pull the paper tray - Brother International MFC-J4710DW | Users Manual Basic - English - Page 41
tray. Landscape orientation 2 Loading paper f Gently adjust the paper guides (1) to fit the paper. Make sure the paper guides touch the sides of the paper. 1 2 IMPORTANT Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. NOTE • If you - Brother International MFC-J4710DW | Users Manual Basic - English - Page 42
the paper tray cover. When using Ledger, A3 or Legal size paper 2 a Pull the paper tray completely out of the machine. i Slowly push the paper tray completely into the machine. b Lift up the paper tray cover (1). 1 j Pull out the paper support (1) until it clicks and unfold the paper support flap - Brother International MFC-J4710DW | Users Manual Basic - English - Page 43
the slider to the right to unlock the paper tray. Loading paper e Move the slider to the left to lock the paper tray. 2 d Extend the paper tray. Make sure that the triangular mark (1) lines up with the mark (2) for the paper size. 2 1 NOTE If you use Legal size paper, lift up the stopper. 29 - Brother International MFC-J4710DW | Users Manual Basic - English - Page 44
. Portrait orientation 2 g Fan the stack of paper well to avoid paper jams and misfeeds. NOTE Always make sure that the paper is not curled or wrinkled. IMPORTANT Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. NOTE If you want to add - Brother International MFC-J4710DW | Users Manual Basic - English - Page 45
the paper guides touch the sides of the paper. k Lower the paper tray cover. 1 2 l Slowly push the paper tray completely into the machine. j Check that the paper is flat in the tray and below the maximum paper mark (1). Overfilling the paper tray may cause paper jams. 1 m Lift up the paper tray - Brother International MFC-J4710DW | Users Manual Basic - English - Page 46
Chapter 2 n Unfold the paper support flap of tray #2. CAUTION Position the machine so that the tray will hits the tray, the machine could fall and cause injury. o Pull out the paper support of tray #1. CAUTION When you carry the machine, remove the lower tray if it has been expanded to hold - Brother International MFC-J4710DW | Users Manual Basic - English - Page 47
8 in.). NOTE • The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot. • If you are using paper that is longer than Letter size or envelopes with the flap on the short edge, close the paper support flap. CAUTION When changing the tray size from Ledger, A3 or - Brother International MFC-J4710DW | Users Manual Basic - English - Page 48
Chapter 2 a Open the manual feed slot cover. b Slide the manual feed slot paper guides to match the width of the paper you are going to use. 1 2 NOTE The paper mark (1) in portrait orientation is on the right side of the manual feed slot, and the mark (2) in landscape orientation is on the left - Brother International MFC-J4710DW | Users Manual Basic - English - Page 49
• DO NOT put more than one sheet of paper in the manual feed slot at any one time. Doing this may cause a paper jam. Even if you are printing multiple pages, do not feed the next sheet of paper until the 2 Touchscreen shows a message instructing you to feed the next sheet. Using Letter - Brother International MFC-J4710DW | Users Manual Basic - English - Page 50
fold. • Place the paper in the center of the manual feed slot between the paper guides. If the paper is not centered, pull it out and insert it again at the center position. e Using both hands, put one sheet of paper in the manual feed slot until the front edge touches the paper feed roller. Let go - Brother International MFC-J4710DW | Users Manual Basic - English - Page 51
only when the Borderless print feature is available and turned on. (See Software User's Guide: Printing (Windows®).) 2 (See Software User's Guide: Printing and Faxing (Macintosh).) Cut-Sheet Paper Envelopes 1 1 2 4 2 4 3 3 Cut-Sheet Envelopes Top (1) 0.12 in. (3 mm) 0.87 in. (22 mm - Brother International MFC-J4710DW | Users Manual Basic - English - Page 52
Chapter 2 Paper settings 2 Paper Size and Type (MFC-J4510DW) 2 Paper Type 2 To get the best print quality, set the machine for the type of paper you are using. a Press . b Press (shows type of paper). c Swipe up or down, or press a or b to display Plain Paper, Inkjet Paper, Brother BP71, Other - Brother International MFC-J4710DW | Users Manual Basic - English - Page 53
in Copy mode (MFC-J4710DW) 2 You can change the default tray the machine will use for copies. Auto Tray Select will allow your machine to feed paper from either Tray #1 or Tray #2, using the paper type and size settings from the Copy menu. To change the default setting follow the instructions below - Brother International MFC-J4710DW | Users Manual Basic - English - Page 54
Brother paper. When you print on inkjet paper (coated paper), transparencies and glossy paper, be sure to choose the proper print media in the Basic tab of the printer driver or in the Paper Type setting of the machine's menu. (MFC-J4510DW: See Paper Type on page 38.) (MFC-J4710DW: See Paper Size - Brother International MFC-J4710DW | Users Manual Basic - English - Page 55
on transparencies. Brother paper Paper Type Premium Plus Glossy Photo Ledger Letter 4" 6" Plain Inkjet Ledger Item jams to occur. • Extremely shiny or highly textured • Paper that cannot be arranged uniformly when stacked • Paper made with a short grain Paper capacity of the output paper - Brother International MFC-J4710DW | Users Manual Basic - English - Page 56
the right print media 2 Paper type and size for each operation 2 Paper Type Paper Size Usage Fax Copy Cut-Sheet mm) - Yes 1 Manual Feed Slot only (MFC-J4510DW) Manual Feed Slot or Tray #2 (MFC-J4710DW) 2 Tray #2 only (MFC-J4710DW) 3 Manual Feed Slot only Photo Printer Capture Yes 3 Yes 1 - Brother International MFC-J4710DW | Users Manual Basic - English - Page 57
paper Paper orientation and capacity of the paper trays 2 Paper Tray #1 Paper Tray #2 (MFC-J4710DW) Manual Feed Slot Paper size Paper types No. of sheets Letter, Executive, A4 Plain Paper Inkjet Paper 150 1 2 20 A5, A6, Photo, Photo L, Photo 2L, Glossy Paper - Brother International MFC-J4710DW | Users Manual Basic - English - Page 58
using User Defined as the Paper Size in the printer driver 2 User Defined Size When both of the following conditions are satisfied: Width: 5 in. - 8.5 in. (127.0 mm - 215.9 mm) ) Up to 20 mil (Up to 0.52 mm) - 1 BP71 69 lb (260 g/m2) paper is especially designed for Brother inkjet machines. 44 - Brother International MFC-J4710DW | Users Manual Basic - English - Page 59
automatic document feeder) and from the scanner glass. NOTE (MFC-J4710DW) 2-sided documents can be faxed, copied, or scanned up to Legal size using the ADF. Using the ADF 3 The ADF can hold up to 20 pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the - Brother International MFC-J4710DW | Users Manual Basic - English - Page 60
3 c Adjust the paper guides (1) to fit the width feed rollers. IMPORTANT DO NOT leave a thick document on the scanner glass. If you do this, the ADF may jam. Using the scanner glass 3 You can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Document Sizes Supported - Brother International MFC-J4710DW | Users Manual Basic - English - Page 61
settings in the application you are using. The figures below show the unscannable areas. 1 2 4 3 Usage Fax Copy Scan Document Size Letter Legal A4 Top (1) Bottom (3) 0.12 in. (3 mm) All paper sizes 0.04 in. (1 mm) Left (2) Right (4) 0.16 in. (4 mm) 0.12 in. 1 (3 mm) 0.12 in. (3 mm) 0.04 in - Brother International MFC-J4710DW | Users Manual Basic - English - Page 62
a black & white fax from the ADF while the memory is full, it will be sent in real time. • You can use the scanner glass to fax pages of a book one at a time. The document can be up to Letter or A4 size. • Since you can only scan one page at a time, it is easier to - Brother International MFC-J4710DW | Users Manual Basic - English - Page 63
Color Fax Transmission Preview Outgoing Fax Transmission Verification Report (Setup) (Advanced User's Guide) For more advanced fax-sending operations and settings (See Advanced User's Guide: Sending a fax.) Contrast Fax Resolution Set New Defaults Factory Reset 2-sided Fax (MFC-J4710DW - Brother International MFC-J4710DW | Users Manual Basic - English - Page 64
Advanced User's Guide: Setting your changes as the new default.) • This setting is only available for sending documents from the scanner glass. Color fax transmission 4 Your machine can send a color fax to machines that support this feature. Color faxes cannot be stored in the machine's memory. When - Brother International MFC-J4710DW | Users Manual Basic - English - Page 65
you use this feature. a Load your document. b Do one of the following: When Fax Preview is set to off Book. i Press Fax Start. The machine starts scanning the document and the outgoing fax appears on the send a color fax, do not use Fax Preview. • The fax message in the memory will be sent and then erased - Brother International MFC-J4710DW | Users Manual Basic - English - Page 66
Verification Report if Real Time Transmission is set to Off. The image will not appear on the report when you send a color fax. (See Advanced User's Guide: Real Time Transmission.) • If your transmission is successful, "OK" will appear next to "RESULT" on the Transmission Verification Report. If the - Brother International MFC-J4710DW | Users Manual Basic - English - Page 67
61 for instructions on setting up your machine using this service.) Will you be using a Telephone Answering Device on the same telephone line as your Brother machine? receive very few faxes? Choose Manual as your Receive Mode. You control the telephone line and must answer every call yourself. (See - Brother International MFC-J4710DW | Users Manual Basic - English - Page 68
d Press Initial Setup. e Swipe up or down, or press a or b to display Receive Mode. f Press Receive Mode. NOTE If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to Off. (See Turning off Distinctive Ring on page 64.) g Press Fax Only, Fax/Tel, External TAD or Manual - Brother International MFC-J4710DW | Users Manual Basic - English - Page 69
Fax/Tel). You may want to change the Ring Delay before using these whether they are fax or voice calls and handling them in one of the following ways: Faxes will be automatically received. .) Receiving a fax Manual 5 Manual mode turns off all automatic answering functions unless you are using the - Brother International MFC-J4710DW | Users Manual Basic - English - Page 70
. b Press All Settings. c Swipe up or down, or press a or b to display Fax. d Press Fax. e Swipe up or down, or press a or b to display Setup Receive. f Press Setup Receive. g Swipe up or down, or press a or b to display Ring Delay. h Press Ring Delay. i Swipe up or down, or press a or b to display - Brother International MFC-J4710DW | Users Manual Basic - English - Page 71
to display Fax. d Press Fax. If Easy Receive is On: 5 The machine can receive a fax automatically, e Swipe up or down, or press a or b to display Setup Receive. even if you answer the call. When you see Receiving on the Touchscreen or hear a click on the phone line through the handset f Press - Brother International MFC-J4710DW | Users Manual Basic - English - Page 72
. e The Touchscreen will tell you that any future faxes will not be printed as you receive them. Press Yes. f Press . NOTE When Fax Preview is turned on, a backup copy of received faxes will not be printed for Fax Forwarding and PC-Fax Receiving operations, even if you have set Backup Print - Brother International MFC-J4710DW | Users Manual Basic - English - Page 73
Go back to the fax list. Print the fax. Do one of the following: Press Print All Pages to print the is a single page, it will start printing. Go to step f. e Do one of the following: 5 Press Print All Pages to print all pages of the Do one of the following: To delete the fax, press Yes. - Brother International MFC-J4710DW | Users Manual Basic - English - Page 74
Press . d Press Yes to confirm. e If there are faxes stored in the memory, do one of the following: If you do not want to print the stored faxes, press faxes, press Print All Faxes Before Delete. If you do not wish to turn off Fax Preview, press Cancel. Press . To delete all new faxes, press - Brother International MFC-J4710DW | Users Manual Basic - English - Page 75
voice calls through two different phone numbers on that one line. Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, RingMaster, Ident-A-Ring, Ident-A-Call, Data 6 Ident-A-Call - Brother International MFC-J4710DW | Users Manual Basic - English - Page 76
one line. Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Smart Ring, Ring Master or Ident-a-Ring. This service You can change or cancel the Distinctive Ring pattern at any time. You can switch it off temporarily, and turn it back - Brother International MFC-J4710DW | Users Manual Basic - English - Page 77
call your telephone company and ask for one that is shown. The machine will Manual and you cannot change it to another Receive Mode while Distinctive Ring is set to On. This ensures the Brother or b to display Fax. d Press Fax. Telephone services and external devices e Swipe up or down, or press - Brother International MFC-J4710DW | Users Manual Basic - English - Page 78
. NOTE If you turn off Distinctive Ring, the machine will stay in Manual mode. You will together with Internet and cable services. Your machine may not VoIP system, make sure that one end of your telephone cord having problems sending or receiving faxes over a VoIP system, we recommend changing the - Brother International MFC-J4710DW | Users Manual Basic - English - Page 79
the fax "handshake." Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend Service: You must plug your TAD into the EXT. jack of your machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control - Brother International MFC-J4710DW | Users Manual Basic - English - Page 80
not its handset jack.) 1 d Carefully guide the telephone line cord into the cable lock. Gently push the scanner cover support down and close the scanner cover record this message will affect both manual and automatic fax reception. a trouble receiving, then you must re-record the OGM to include it. 66 - Brother International MFC-J4710DW | Users Manual Basic - English - Page 81
switchboard operator, we recommend that you set the Receive Mode to Manual. We cannot guarantee that your machine will operate properly under all be reported first to the company who handles your PBX. Telephone services and external devices External and extension telephones 6 Connecting an external - Brother International MFC-J4710DW | Users Manual Basic - English - Page 82
a call and no one is on the line: 6 You should assume that you're receiving a manual fax. Press l 5 Using a non-Brother cordless external telephone 6 If your non-Brother cordless telephone is you pick up the call on an extension telephone, you can turn the F/T Ring off by pressing # 5 1 (make - Brother International MFC-J4710DW | Users Manual Basic - English - Page 83
services and external devices Changing Setup Receive. f Press Setup Receive. g Swipe up or down, or press a or b to display Remote Codes. h Press Remote Codes. i Do one of the following: If you want to change do not want to change the Codes, go to step j. If you want to turn the Remote Codes Off - Brother International MFC-J4710DW | Users Manual Basic - English - Page 84
name has two numbers, go to step e. If the name has one number, go to step f. NOTE If the LDAP search is available, the result will be shown on the Touchscreen with . (For details, see Network User's Guide: LDAP operation using the control panel.) e Press the number you want to dial. f To send - Brother International MFC-J4710DW | Users Manual Basic - English - Page 85
If you are sending a fax manually and the line is busy, press Hook before performing step c above. • Redial will change to Pause when you enter a fax that are in the memory will not be lost. Storing a pause 7 When you are storing Address Book numbers, you can insert one or more 3.5-second pauses - Brother International MFC-J4710DW | Users Manual Basic - English - Page 86
7 NOTE If you downloaded Internet Fax: If you want to store an E-mail address to use with Internet Fax or Scan to E-mail server b to display the number you want to change. f Press the number you want to change. g Do one of the following: If you want to change the name, press Name. Enter the new - Brother International MFC-J4710DW | Users Manual Basic - English - Page 87
How to copy 8 The following steps show the basic copy operation. a Do one of the following to load your document: Place the document face down in the You can enter the number of copies by using the dial pad. c If you want more than one copy, enter the number (up to 99). d Press Black Start or - Brother International MFC-J4710DW | Users Manual Basic - English - Page 88
MFC-J4710DW) Letter i Ledger 2in1(ID) 2in1 Poster Ink Save Book NOTE If you change Ink Save or Book, and then press the option you want. 1 (For MFC-J4710DW) d Enter the number of copies you want. e Do one of the following: If you want to change change. If you are finished changing the - Brother International MFC-J4710DW | Users Manual Basic - English - Page 89
MFC-J4710DW) (Advanced User's Guide) For details about changing the following copy settings, see Advanced User's Guide: Copy options. Quality Enlarge/Reduce Page Layout 2in1(ID) Stack/Sort Density 2-sided Copy Ink Save Mode Thin Paper Copy Watermark Copy Remove Background Color - Brother International MFC-J4710DW | Users Manual Basic - English - Page 90
If you are using the manual feed slot insert only one sheet of paper at a time. (See Loading paper in the manual feed slot on page 33.) h If you do not want to change more settings, press OK. i Press Black Start or Color Start. Tray Select (MFC-J4710DW) 8 You can change the tray temporarily for the - Brother International MFC-J4710DW | Users Manual Basic - English - Page 91
is inserted in the front of the machine. (See Software User's Guide: PhotoCapture 9 Center™ (Windows®).) (See Software User's Guide: Remote Setup & PhotoCapture Center™ (Macintosh).) Using a memory card or USB Flash memory drive 9 Your Brother machine has media drives (slots) for use with the - Brother International MFC-J4710DW | Users Manual Basic - English - Page 92
mass storage standard. Any other USB devices are not supported. Slot Upper slot Lower slot Compatible memory cards Memory Stick Duo™ Memory Stick PRO Duo™ Memory Stick Micro™ (Adapter required) SD Memory Card SDHC Memory Card SDXC Memory Card MultiMedia Card MultiMedia Card plus miniSD (Adapter - Brother International MFC-J4710DW | Users Manual Basic - English - Page 93
PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive IMPORTANT • DO NOT insert a Memory Stick Duo™ into the lower SD slot. Doing this may cause damage to the machine. • DO NOT insert more than one media card in the machine at the same time. Doing this may cause damage - Brother International MFC-J4710DW | Users Manual Basic - English - Page 94
. a Open the media slot cover. b Put the memory card or USB Flash memory drive in the correct slot. c Press Photo. d one of the following: If you want to change the print settings, press Print Settings. (See Advanced User's Guide: PhotoCapture Center™ print settings.) If you do not want to change - Brother International MFC-J4710DW | Users Manual Basic - English - Page 95
current date. (See Quick Setup Guide.) For example, the fifth image scanned on July 1, 2012 would be named 07011205.PDF. You can change the color and resolution. For MFC-J4510DW a Load your document. b Open the media slot cover. c Put the memory card or USB Flash 9 memory drive in the correct - Brother International MFC-J4710DW | Users Manual Basic - English - Page 96
color in the scan type setting, you cannot choose TIFF. • If you chose black & white in the scan type setting, you cannot choose JPEG. f When you are finished changing settings, press OK. NOTE If you want to save the settings as a Shortcut, press Save as Shortcut. g Press Start. For MFC-J4710DW - Brother International MFC-J4710DW | Users Manual Basic - English - Page 97
PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive f Do one of the following: If you loaded your document in the ADF to scan a 2-sided document, swipe up or down, or press a or b to display 2-sided Scan. Press 2-sided Scan. Go to step g. If you want to scan a - Brother International MFC-J4710DW | Users Manual Basic - English - Page 98
choose Low, Medium, High or Off. NOTE Remove Background Color removes the base color of documents to make the scanned data more recognizable. To start scanning without changing additional settings, go to step i. NOTE • If you chose color in the scan type setting, you cannot choose TIFF. • If you - Brother International MFC-J4710DW | Users Manual Basic - English - Page 99
from a computer, you must install the printer driver. (See Software User's Guide: Printing (Windows®).) (See Software User's Guide: Printing and Faxing (Macintosh).) a Install the Brother printer driver from the CD-ROM. (See Quick Setup Guide.) b From your application, choose the Print command - Brother International MFC-J4710DW | Users Manual Basic - English - Page 100
the CD-ROM. (See Quick Setup Guide: Install MFL-Pro Suite.) Configure the machine with a TCP/IP address if network scanning does not work. (See Software User's Guide: Configuring Network Scanning for Windows®.) NOTE You can download the scanner driver without the Brother ControlCenter from the - Brother International MFC-J4710DW | Users Manual Basic - English - Page 101
How to scan to a computer Scanning a document as a PDF file using ControlCenter4 (Windows®) 11 (For detailed information, see Software User's Guide: Scanning.) NOTE The screens on your PC may vary depending on your model. ControlCenter4 is a software utility that lets you quickly and easily access - Brother International MFC-J4710DW | Users Manual Basic - English - Page 102
configuration. Click Configuration, and then select Button settings, Scan and File. The configuration dialog box appears. You can change the default settings. 1 2 3 4 5 1 Choose PDF (*.pdf) from the File Type pull-down list. 2 You can enter the file name you want to use for the document. 3 You - Brother International MFC-J4710DW | Users Manual Basic - English - Page 103
g Click File. How to scan to a computer h Press Scan. The machine starts the scanning process. The folder where the scanned data is saved will open automatically. 11 89 - Brother International MFC-J4710DW | Users Manual Basic - English - Page 104
Chapter 11 How to change the machine's SCAN mode settings for PDF scanning 11 You can change your machine's Scan mode settings using ControlCenter4. (Windows®) a Open ControlCenter4 by clicking /All Programs/Brother/MFC-XXXX (where XXXX is your model name)/ControlCenter4. The ControlCenter4 - Brother International MFC-J4710DW | Users Manual Basic - English - Page 105
How to scan to a computer e Choose the File tab. You can change the default settings. 1 2 3 4 5 1 Choose PDF (*.pdf) from the File Type pull-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file - Brother International MFC-J4710DW | Users Manual Basic - English - Page 106
and Remove Background Color as needed. 1 (For MFC-J4710DW) i Press OK. j Press Start. The machine starts the scanning process. NOTE The following scan modes are available. • to OCR • to File • to Image • to Media • to E-mail • to E-mail Server • to FTP • to Network • WS Scan 1 1 Windows® users only - Brother International MFC-J4710DW | Users Manual Basic - English - Page 107
not apply to any problem that is caused by the use of unauthorized third-party ink and/or cartridges. To protect your investment and obtain premium performance from the Brother machine, we strongly recommend the use of Genuine Brother Supplies. a Open the ink cartridge cover. If one or more of the - Brother International MFC-J4710DW | Users Manual Basic - English - Page 108
. Remove the cartridge from the machine. d Turn the green release lever on the orange protective packing (1) counterclockwise until it clicks to release the vacuum seal. Then remove the orange protective packing as shown. 2 1 2 1 c Open the new ink cartridge bag for the color indicated on the - Brother International MFC-J4710DW | Users Manual Basic - English - Page 109
may ask you to verify that it was a brand new one (for example, Did you change Black). For each new cartridge you installed, press Yes to reset the ink dot counter for that color. If the ink cartridge you installed is not a brand new one, be sure to press No. • If the Touchscreen shows No - Brother International MFC-J4710DW | Users Manual Basic - English - Page 110
-flammable glass cleaner. 1 3 2 c In the ADF unit, clean the white bar (1) and the glass strip (2) with a lint-free cloth moistened with a non-flammable glass cleaner. (MFC-J4510DW) 1 2 (MFC-J4710DW) 2 1 96 - Brother International MFC-J4710DW | Users Manual Basic - English - Page 111
is a print quality problem. Clean the print head if you get a horizontal line in the text or graphics, or blank text on your printed pages. You can clean Black only, three colors at a time (Yellow/Cyan/Magenta), or all four colors at once. Cleaning the print head consumes ink. Cleaning too often - Brother International MFC-J4710DW | Users Manual Basic - English - Page 112
ink cartridge for each problem color. Try cleaning the print head again up to five more times. If the print has not improved, call Brother Customer Service. (See Brother numbers on page i.) • You can also clean the print head from your PC. (See Software User's Guide: Maintenance tab (Windows - Brother International MFC-J4710DW | Users Manual Basic - English - Page 113
alignment after transporting the machine if your printed text becomes blurred or images become faded. a Press . NOTE You can also press and Ink. b Press Test Print. c Press Alignment. d Press OK. The machine starts printing the Alignment Check Sheet. Ledger, A3, Legal, A5, A6, envelopes, Photo - Brother International MFC-J4710DW | Users Manual Basic - English - Page 114
h For the "D" pattern, swipe up or down, or press a or b to display the number of the test print that has the least visible vertical stripes (1-9), and then press it. Press OK. i Press . 100 - Brother International MFC-J4710DW | Users Manual Basic - English - Page 115
latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Identifying your problem B First, check the following. The machine's power cord is connected properly and the machine's power switch is turned on. All of the protective parts have been removed. Paper is inserted - Brother International MFC-J4710DW | Users Manual Basic - English - Page 116
Scanning problems: Scanning Difficulties on page 132 PhotoCapture Center™ Difficulties on page 132 Software and Network problems: Software Difficulties on page 133 Network Difficulties on page 133 Data Entry Difficulties on page 134 102 - Brother International MFC-J4710DW | Users Manual Basic - English - Page 117
until you change to a new ink cartridge in the following cases: • If you unplug the machine or take out the ink cartridge. • If the paper type is set to anything except Plain Paper or Inkjet Paper. • (Windows®) If you check Slow Drying Paper in the Basic tab of the printer driver. (Macintosh) If - Brother International MFC-J4710DW | Users Manual Basic - English - Page 118
Genuine Brother Innobella™ ink, the machine may not detect the ink volume. One or more of the ink cartridges have reached the end of their life. The machine will stop all print operations. While memory is available, black & white faxes will be stored in the memory. If a sending machine has a color - Brother International MFC-J4710DW | Users Manual Basic - English - Page 119
open while (MFC-J4710DW) scanning a 2-sided document using the ADF. Document Jam/too Long The document was not inserted or fed properly, or the document scanned from the ADF was too long. DR Mode in Use The machine is in Distinctive Ring mode. You cannot change the Receive Mode from Manual to - Brother International MFC-J4710DW | Users Manual Basic - English - Page 120
fill up. Action The ink absorber box or flushing box will need to be replaced. Contact Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. (See Brother numbers on page i.) Other reasons for cleaning are: 1 After a paper jam has been cleared, the machine - Brother International MFC-J4710DW | Users Manual Basic - English - Page 121
Troubleshooting Error Message Ink Low Low Temperature Media Error Media is Full. No Caller ID No File No Ink Cartridge Cause Action One or more of the ink cartridges are near the end of their life. If one of the color ink cartridges is near the end of its life and someone is sending you a color - Brother International MFC-J4710DW | Users Manual Basic - English - Page 122
paper in the manual feed slot on page 33.) The number you dialed does not answer or is busy. Verify the number and try again. The fax memory is full. Do one of the following: Clear the data in the memory. To gain extra memory, you can turn off Memory Receive. (See Advanced User's Guide - Brother International MFC-J4710DW | Users Manual Basic - English - Page 123
machine on page 117. Make sure the paper guides are set to the correct paper size. Paper Jam [Rear] More than one sheet of paper was Do not put more than one sheet of placed in the manual feed slot. paper in the manual feed slot at any -OR- one time. Wait until the Touchscreen shows Another - Brother International MFC-J4710DW | Users Manual Basic - English - Page 124
device. Wrong Ink Color A broken device has been connected to the USB direct interface. A USB device or USB Flash memory drive that is not supported has been connected to the USB direct interface. For more information, visit us at http://solutions.brother.com/. An ink cartridge has been installed - Brother International MFC-J4710DW | Users Manual Basic - English - Page 125
Troubleshooting Error Message (MFC-J4510DW) Wrong Paper (MFC-J4710DW) Wrong Paper Wrong Paper #1 Wrong Paper #2 Wrong Tray Setting (MFC-J4710DW) Cause The paper size setting does not match the size of paper in the tray. The paper orientation is not proper for the paper size. You did not set the - Brother International MFC-J4710DW | Users Manual Basic - English - Page 126
fax transfer mode. (See Quick Setup Guide: Set your Station ID.) a Press to interrupt the error temporarily. b Press . c Press All Settings. d Swipe up or down, or press a or b to display Service. e Press Service. f Press Data Transfer. 112 g Press Fax Transfer. h Do one of the following: If - Brother International MFC-J4710DW | Users Manual Basic - English - Page 127
Troubleshooting Transferring the Fax Journal report to another fax machine B If you have not set up your Station ID, you cannot enter fax transfer mode. (See Quick Setup Guide: Set your Station ID.) a Press to interrupt the error temporarily. b Press . c Press All Settings. d Swipe up or down, or - Brother International MFC-J4710DW | Users Manual Basic - English - Page 128
inside the ADF unit B a Take any paper that is not jammed out of the ADF. b Lift the document cover. c Pull the jammed document out to the left. 1 Removing small documents jammed in the ADF B a Lift the document cover. b Insert a piece of stiff paper, such as cardstock, into the ADF to push any - Brother International MFC-J4710DW | Users Manual Basic - English - Page 129
of the machine B If the Touchscreen shows Paper Jam [Front], follow these steps: a Unplug the machine from the AC power outlet. b Pull the paper tray (1) completely out of the machine. Troubleshooting d Lift the Jam Clear Flap, and remove the jammed paper. 1 e Make sure you look carefully inside - Brother International MFC-J4710DW | Users Manual Basic - English - Page 130
NOTE Make sure you pull out the paper support until it clicks. g Re-connect the power cord. NOTE If there is a repeat paper jam, a small piece of paper may be stuck in the machine. (See Additional paper jam clear operations on page 120.) Paper is jammed in the back of the machine B If the - Brother International MFC-J4710DW | Users Manual Basic - English - Page 131
these steps: a Unplug the machine from the AC power outlet. b (MFC-J4510DW) Pull the paper tray (1) completely out of the machine. 1 Troubleshooting c (MFC-J4510DW) Pull out the jammed paper (1). 1 (MFC-J4710DW) (MFC-J4710DW) Pull the paper tray #1 and then tray #2 completely out of the machine - Brother International MFC-J4710DW | Users Manual Basic - English - Page 132
and remove the jammed paper. f Open the Jam Clear Cover (1) at the back of the machine. 1 g Open the inside cover (1). e Make sure you look carefully inside the machine above and below the Jam Clear Flap for any pieces of paper. (With tray removed, go to step f.) 1 h Pull the jammed paper out of - Brother International MFC-J4710DW | Users Manual Basic - English - Page 133
paper remaining in this area. Make sure that jammed paper is not left in the corners of the machine (2) and (3). j (MFC-J4510DW) Put the paper tray firmly back in the machine. (MFC-J4710DW) Put the paper center. Then unplug the machine from the power source and take out the paper. B • If ink gets - Brother International MFC-J4710DW | Users Manual Basic - English - Page 134
head moves to the middle. NOTE Make sure you pull out the paper support until it clicks. m Re-connect the power cord. NOTE If there is a repeat paper jam, a small piece of paper may be stuck in the machine. (See Additional paper jam clear operations on page 120.) b Unplug the machine from the AC - Brother International MFC-J4710DW | Users Manual Basic - English - Page 135
not still jammed inside the machine. Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover using both hands. e Put only one sheet of Letter or A4 size thick paper such as glossy paper in a Landscape position in the manual feed slot. Push - Brother International MFC-J4710DW | Users Manual Basic - English - Page 136
the following chart and follow the troubleshooting tips. You can correct most problems by yourself. • If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Using non-Brother supplies may affect the print - Brother International MFC-J4710DW | Users Manual Basic - English - Page 137
the printer. (Windows® XP) Click Start/Control Panel/Printers and Other Hardware/Printers and Faxes. Right-click Brother MFC-XXXXX (where XXXXX is your model name). If the printer is offline, it will show Use Printer Online. Select this option to enable the printer. One or more ink cartridges have - Brother International MFC-J4710DW | Users Manual Basic - English - Page 138
in the printer driver or the Paper Type setting in the machine's menu matches the type of paper you are using. (See Paper Type on page 38.) (See Software User's Guide: Printing (Windows®).) (See Software User's Guide: Printing and Faxing (Macintosh).) Make sure that your ink cartridges are fresh - Brother International MFC-J4710DW | Users Manual Basic - English - Page 139
40.) Don't handle the paper until the ink is dry. Make sure you are using Genuine Brother Innobella™ Ink. If you are using photo paper, make sure that you have set the correct paper type. If you are printing a photo from your PC, set the Media Type in the printer driver. Ink is smudged or running - Brother International MFC-J4710DW | Users Manual Basic - English - Page 140
page 19.) Make sure the paper feed rollers are not dirty with ink. (See Advanced User's Guide: Cleaning the paper feed rollers.) (Windows® only) Check Reverse Order in the Basic tab of the printer driver. (Windows®) In the printer driver Advanced tab, click Color Settings, and uncheck Bi-Directional - Brother International MFC-J4710DW | Users Manual Basic - English - Page 141
paper you are using. (MFC-J4510DW: See Paper Size on page 38.) (MFC-J4710DW: See Paper Size and Type (MFC-J4710DW) on page 39.) Turn on Auto Reduction. (See Advanced User's Guide: Printing a reduced incoming fax.) Received color fax prints only in black & white. Replace the color ink cartridges - Brother International MFC-J4710DW | Users Manual Basic - English - Page 142
the telephone line cord is plugged into the telephone wall jack and the LINE jack inside the machine. (Canada only) Change the Tone/Pulse setting. (See Quick Setup Guide.) Send a manual fax by pressing Hook and dialing the number. Wait to hear fax receiving tones before pressing Fax Start. If there - Brother International MFC-J4710DW | Users Manual Basic - English - Page 143
services, please contact your service provider for connection instructions. To lower the modem speed and turn Brother machine to automatically answer any incoming faxes, you should select Manual mode. In Manual problems recur after resetting the Ring Delay, then a person, device, or subscriber service - Brother International MFC-J4710DW | Users Manual Basic - English - Page 144
Fax Receive Code for people sending manual faxes. For example: "After the your Brother machine's Easy Receive feature is turned On. Guide: Reports.) Contact your administrator to check your Secure Function Lock Settings. Ask the other party to check that the receiving machine has paper. Try changing - Brother International MFC-J4710DW | Users Manual Basic - English - Page 145
your machine may be out of memory. To gain extra memory, you can turn off Memory Receive (See Advanced User's Guide: Turning off Memory Receive operations.), print fax messages from the machine's memory (See Advanced User's Guide: Printing a fax from the memory.), or cancel a Delayed Fax or Polling - Brother International MFC-J4710DW | Users Manual Basic - English - Page 146
Brother TWAIN driver. Mac OS X v10.6.x and 10.7.x users can also scan documents using the ICA Scanner Driver. (See Software User's Guide: Scanning a document using the ICA driver (Mac OS X v10.6.x, 10.7.x).) Try increasing the scanner resolution. (Macintosh) Make sure you have finished downloading - Brother International MFC-J4710DW | Users Manual Basic - English - Page 147
must install the FaceFilter Studio application from the CD-ROM supplied with your machine. (See Quick Setup Guide.) Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned on and connected to your computer. This will allow you to access all the - Brother International MFC-J4710DW | Users Manual Basic - English - Page 148
(continued) Difficulty The Brother software cannot be installed. Cannot connect to wireless network. Suggestions (Windows®) If the Security Software warning appears on the PC screen during the installation, change the Security Software settings to permit the Brother product setup program or other - Brother International MFC-J4710DW | Users Manual Basic - English - Page 149
9,600 bps and turns off color fax receiving and ECM, except for color fax-sending. Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting - Brother International MFC-J4710DW | Users Manual Basic - English - Page 150
following settings: Address Book (Address Book and Setup Groups) Programmed fax jobs in the memory (Polled Transmit, Delayed Fax and Delayed Batch Transmission) Call) Faxes in memory 3 All Settings You can restore all settings to the factory setting. Brother strongly recommends performing this - Brother International MFC-J4710DW | Users Manual Basic - English - Page 151
you can see at-a-glance all the available choices for each setting and feature. You can use these tables to quickly set up your preferred settings in the machine. Memory Storage C Even if there is a power failure, you will not lose your menu settings because they are stored permanently. Temporary - Brother International MFC-J4710DW | Users Manual Basic - English - Page 152
Fax Preview Time Zone - Move to Ink screen. (See (Ink) on page 177.) Move to Wi-Fi Setup screen. (See (Wi-Fi Setup) on page 177.) - - - - (Paper Type) (MFC-J4510DW) - - (Paper Size) (MFC-J4510DW) See Quick Setup Guide. See Advanced User's Guide. The factory settings are shown in Bold - Brother International MFC-J4710DW | Users Manual Basic - English - Page 153
Level1 Level2 Paper Type (Tray #1) (MFC-J4710DW) Level3 - Paper Size - Paper Size - (Tray #2) (MFC-J4710DW) All Settings - - See Quick Setup Guide. See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. Options Plain Paper* Inkjet Paper Brother BP71 Other - Brother International MFC-J4710DW | Users Manual Basic - English - Page 154
Lets you check the print Alignment quality or alignment. Black Color Lets you clean the print head. All - Lets you check the available ink volume. Plain Paper* Inkjet Paper Sets the type of paper in the paper tray. Brother BP71 Other Glossy Transparency Letter* A4 Sets the size of - Brother International MFC-J4710DW | Users Manual Basic - English - Page 155
tables Level1 Level2 Level3 Options General Setup Tray Setting Tray #1 (Continued) (MFC-J4710DW) Paper Type (Options) Plain Paper* Inkjet Paper Brother BP71 Other Glossy Transparency Paper Size (Options) Letter* A4 A5 EXE 4"x6" Tray #2 Paper Size (Options) Letter* Legal Ledger - Brother International MFC-J4710DW | Users Manual Basic - English - Page 156
General Setup Volume Shortcut Name Edit Shortcut - Name Delete - See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. can choose how long See . the machine must be idle before it goes into Sleep mode. You can restrict selected machine operation for up to 10 - Brother International MFC-J4710DW | Users Manual Basic - English - Page 157
Options Descriptions Page Fax Setup Receive Ring Delay 0 to turn the machine on or Off off. You can personalize these codes. Fax Receive Code (l51) Auto Reduction Memory Receive messages, call your pager, store incoming faxes in the memory (so you can retrieve them while you are away - Brother International MFC-J4710DW | Users Manual Basic - English - Page 158
(USA only) See Advanced User's Guide. The factory settings are shown in (Options) 1*/2/3/4 000 Descriptions Choose the initial setup for the Transmission Verification Report. Sets the interval the memory and cancel chosen jobs. Uses the telephone company's Distinctive Ring subscriber service to - Brother International MFC-J4710DW | Users Manual Basic - English - Page 159
-local address range. See Network User's Guide. Please go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in - Brother International MFC-J4710DW | Users Manual Basic - English - Page 160
WINS configuration mode. See Network User's Guide. Please go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/. The factory settings are shown - Brother International MFC-J4710DW | Users Manual Basic - English - Page 161
configure your wireless network settings using the one-button push method. WPS w/ PIN - - You can easily Code configure your wireless network settings using WPS with a PIN code. See Network User's Guide. Please go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at http - Brother International MFC-J4710DW | Users Manual Basic - English - Page 162
manually configure your Wi-Fi Direct™ network settings. Group Owner - On Off* Sets your machine as the Group Owner. See Network User's Guide. Please go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center - Brother International MFC-J4710DW | Users Manual Basic - English - Page 163
Fi Direct™ connection. See Network User's Guide. Please go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at http://solutions.brother.com/. C Please go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/. The factory settings are shown - Brother International MFC-J4710DW | Users Manual Basic - English - Page 164
after IFAX is downloaded) Level3 Level4 Mail Address - Setup Server SMTP Server Guide. Please go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother - Brother International MFC-J4710DW | Users Manual Basic - English - Page 165
. Deletes error mails automatically. Setup Mail TX Notification On MDN Off Guide. Please go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at http://solutions.brother.com/. C Please go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother - Brother International MFC-J4710DW | Users Manual Basic - English - Page 166
You can change the Web connection settings. See . You can choose the network connection type. See . Network Reset - - Yes Restore all No network settings back to the factory settings. See Network User's Guide. Please go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at - Brother International MFC-J4710DW | Users Manual Basic - English - Page 167
53 Mode that best suits your needs. Date & Time Manual Date - Time - Clock Type 12h Clock* (USA the faxes you send. Change this setting to On See . if you want the machine to change automatically for Daylight Saving Guide. See Quick Setup Guide. The factory settings are shown in Bold with - Brother International MFC-J4710DW | Users Manual Basic - English - Page 168
. See Quick Setup Guide. The factory settings are shown in Bold with an asterisk. Options High* Normal Basic(for VoIP) Yes No Yes No Yes No Backup (Options) On Off* Reprint Delete English* Spanish English* French Descriptions Adjusts the modem speed to help resolve transmission problems. Resets - Brother International MFC-J4710DW | Users Manual Basic - English - Page 169
. See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. Settings and features tables C C Descriptions Redials the last number called. When you are entering a fax or telephone number on the Touchpanel, Redial changes to Pause on the Touchscreen. Press Pause when you - Brother International MFC-J4710DW | Users Manual Basic - English - Page 170
Resolution - 2-sided Fax - (MFC-J4710DW) See Network User's Guide. See Advanced User's Guide. The factory settings are shown then Fax Start). Setup Groups You can set up Group numbers for Broadcasting. See . Change You can change Address 72 Book Scan: Long Edge You can choose the 2-sided fax - Brother International MFC-J4710DW | Users Manual Basic - English - Page 171
Continued) Auto* Light Dark Changes the lightness or darkness of time of day into one transmission. Real Time TX - On Off* You can send a fax without using the memory. Polled TX - overseas, set this to On. Glass Scan Size - Letter* A4 Adjust the scan area of 50 the scanner glass to the - Brother International MFC-J4710DW | Users Manual Basic - English - Page 172
60 60 Copy Level1 Black Start Level2 - Level3 - Options - Color Start - - - Best Quality - - - Normal* 2-sided(1i2) 2-sided(2i2) (MFC-J4710DW) Letter i Ledger 2in1(ID) 2in1 Poster Ink Save Book See Advanced User's Guide. The factory settings are shown in Bold with an asterisk - Brother International MFC-J4710DW | Users Manual Basic - English - Page 173
Settings and features tables Level1 Options Level2 Quality Level3 - Paper Type - Options Normal* Best Plain Paper* Inkjet Paper Brother BP71 Other Glossy Transparency (For MFC-J4710DW, when Tray #2 is selected in Tray Select.) Descriptions Choose the Copy resolution for the next copy. Choose - Brother International MFC-J4710DW | Users Manual Basic - English - Page 174
46% Letter i 4"x6" - Your machine will adjust the size automatically to the paper size you set. Custom(25-400%) - You can enter an enlargement or reduction copies. -2 -1 0 +1 +2 Stack/Sort - See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. Stack* Sort - Brother International MFC-J4710DW | Users Manual Basic - English - Page 175
Landscape Short Edge Flip Advanced - - Normal* 2-sided 1 2-sided Copy (MFC-J4710DW) Off* 2-sidedi2-sided 1-sidedi2-sided Long Edge Flip 2-sidedi1-sided Long Edge Flip Advanced Normal* 2-sided 1 See Advanced User's Guide. 2-sided 2 C The factory settings are shown in Bold with an asterisk. - Brother International MFC-J4710DW | Users Manual Basic - English - Page 176
See Accessing Brother Support (Macintosh) on page 5.) to File* Level2 PC Select PC Select Level3 Options Save as Shortcut Start Options to Image PC Select Save as Shortcut Start Options to Media - (when a memory card or USB Flash memory drive is inserted) See Software User's Guide. Save as - Brother International MFC-J4710DW | Users Manual Basic - English - Page 177
- Start scanning. WS Scan - Scan PC Select You can scan data by (Appears when you install a Web Scan for E-mail using the Web Services protocol. Services Scanner, which is displayed in your Scan for Fax Scan for Print computer's Network Explorer.) C See Software User's Guide. See - Brother International MFC-J4710DW | Users Manual Basic - English - Page 178
* You can choose the scan resolution for your document. 300 dpi File Type 600 dpi Text* HTML You can choose the file format for your document. Skip Blank Page (MFC-J4710DW) RTF On Off* When On is selected, blank pages are skipped. See Software User's Guide. The factory settings are shown - Brother International MFC-J4710DW | Users Manual Basic - English - Page 179
B&W option in the Scan Type setting) PDF* TIFF Skip Blank Page (MFC-J4710DW) On Off* When On is selected, blank pages are skipped. Remove Off* Change the amount of Background Color Low background color that is removed. Medium C High See Software User's Guide. The factory settings are - Brother International MFC-J4710DW | Users Manual Basic - English - Page 180
(If you choose the B&W option in the Scan Type setting) PDF* TIFF - On Off* Skip Blank Page On (MFC-J4710DW) Off* Remove Off* Background Color Low Medium High Set New Default Yes No Factory Reset Yes No See Advanced User's Guide. The factory settings are shown in Bold with an asterisk - Brother International MFC-J4710DW | Users Manual Basic - English - Page 181
mail Server) NOTE It is available after IFAX is downloaded. Level1 Level2 Options1 Descriptions Page Options 2-sided Scan (MFC-J4710DW) Off* 2-sided Scan: Long Edge You can choose the 2-sided scan mode. See . Scan Type 2-sided Scan: Short Edge Color* Black and White You can choose the - Brother International MFC-J4710DW | Users Manual Basic - English - Page 182
Auto (If you choose the Color option in the Scan Type setting) PDF* JPEG (If you choose the B&W option in the Scan Type setting) PDF* TIFF Skip Blank Page On (MFC-J4710DW) Remove Background Color Off* Off* Low Medium User Name High - See Software User's Guide. The factory settings are - Brother International MFC-J4710DW | Users Manual Basic - English - Page 183
on page 170. Print All - - You can print all photos in your memory card or USB Flash memory drive. Enhance Photos Enhance Auto Correct Enhance Skin Enhance Scenery Print Settings (For & Remove Red-Eye See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. 169 - Brother International MFC-J4710DW | Users Manual Basic - English - Page 184
Show of your photos. You can choose a photo during the Slide Show and change the print settings. (For details, see the Print Settings on page 170.) Paper Type Plain Paper - Inkjet Paper Brother BP71 Paper Size Other Glossy* 4"x6"* - 5"x7" Letter Ledger A4 A3 See Advanced User's Guide - Brother International MFC-J4710DW | Users Manual Basic - English - Page 185
-2 or -1 Enhance and Crop is chosen.) 0 +1 +2 See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. Option4 - - - Choose the print size if you are using Letter or A4 size paper. Page See . The machine decides the appropriate effect for your photo. - Brother International MFC-J4710DW | Users Manual Basic - English - Page 186
User's Guide. The factory settings are shown in Bold with an asterisk. Descriptions Adjusts the hue of the white areas. Page See . Enhances the detail of the image. Adjusts the total amount of color in the image. Crops the image around the margin to fit the paper size or print size. Turn this - Brother International MFC-J4710DW | Users Manual Basic - English - Page 187
® - - been added and/or service names may have been Facebook™ - - changed by the provider EVERNOTE® - - since this document was published. Dropbox - - Please go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/. The factory settings are - Brother International MFC-J4710DW | Users Manual Basic - English - Page 188
Note(L) Letter + Note(P) Letter + Grid Letter + Blank Letter Center Option1 Quality Paper Type Option2 Normal* Best Plain Paper Paper Size Tray Select (MFC-J4710DW) Ledger* A3 Auto Tray Select Density -2 -1 0 +1 +2 See Advanced User's Guide. The factory settings are shown in Bold with an - Brother International MFC-J4710DW | Users Manual Basic - English - Page 189
2-sided fax scan mode. Changes the lightness or darkness of faxes you send. You can send the same fax message to more than one fax number. You can preview a fax message before you send it. Sets whether faxes are sent in black & white or color. You can send a fax without using the memory. If you - Brother International MFC-J4710DW | Users Manual Basic - English - Page 190
You can scan a color picture into your graphics application. You can scan documents into a memory card or USB Flash memory drive. Resolution File Type File Name Auto Crop Skip Blank Page (MFC-J4710DW) Remove Background Color PC Select 2-sided Scan (MFC-J4710DW) Scan Type You can scan a black - Brother International MFC-J4710DW | Users Manual Basic - English - Page 191
PC - WPS/AOSS - Options - - - WPS w/ PIN Code - - See Quick Setup Guide. See Network User's Guide. The factory settings are shown in Bold with an asterisk. Descriptions Page You can manually See . configure your print server for a wireless network. You can configure the Wi-Fi settings - Brother International MFC-J4710DW | Users Manual Basic - English - Page 192
When you have put the memory card or USB Flash memory drive in the proper slot C Level1 Photo Scan to Media Web DPOF Level2 Level3 Options Move to Photo screen. (See Photo (More screen) on page 169.) Move to to Media screen. (See to - Brother International MFC-J4710DW | Users Manual Basic - English - Page 193
to enter text into the machine the keyboard will appear on the Touchscreen. Press to cycle between letters, numbers and special characters. NOTE To change between lowercase or uppercase, press . Inserting spaces C To enter a space, press Space. Or, you can press c to move the cursor. NOTE The - Brother International MFC-J4710DW | Users Manual Basic - English - Page 194
://www.brother.com/ for details. Printer Type Print Head Memory Capacity LCD (Liquid Crystal Display) Power Source Power Consumption 2 Inkjet Black: Piezo with 420 nozzles 1 Color: Piezo with 420 nozzles 3 128 MB (MFC-J4510DW) 256 MB (MFC-J4710DW) 3.7 in. (93.4 mm) TFT Color Touchscreen - Brother International MFC-J4710DW | Users Manual Basic - English - Page 195
lb (9.3 kg) (MFC-J4710DW) 25.4 lb (11.5 kg) Operating: 50 dB(A) (Average) 1 Operating: 50 to 95 F (10 to 35 C) Best Print Quality: 68 to 91 F (20 to 33 C) Operating: 20 to 80% (without condensation) Best Print Quality: 20 to 80% (without condensation) Up to 20 pages Paper: 20 lb (80 - Brother International MFC-J4710DW | Users Manual Basic - English - Page 196
in. - 11.7 in. (127 mm - 297 mm) For more details, see Paper weight and thickness on page 44. Maximum paper tray capacity: Up to 150 sheets of 20 lb (80 g/m2) plain paper Paper Tray #2 (MFC-J4710DW) D Paper Type: Plain Paper Paper Size: (Landscape) Letter, A4 (Portrait) Ledger, A3, Legal Width - Brother International MFC-J4710DW | Users Manual Basic - English - Page 197
Specifications Paper Input (Continued) Paper Output Manual Feed Slot D Paper Type: Plain Paper, Inkjet Paper (coated paper), Glossy Paper 1 and Transparency 1 2 Paper Size 3: (Landscape) Letter, Executive, A4 (Portrait) Ledger, A3, Legal, A5, A6, Envelopes (Com-10, DL, Monarch, C5), Photo (4" - Brother International MFC-J4710DW | Users Manual Basic - English - Page 198
Fax D Compatibility Modem Speed Scanning Width (Single-sided document) Scanning Width and Length (MFC-J4710DW) (2-sided document) Printing Width Gray Scale Resolution Address Book Groups Broadcasting Automatic Redial Memory Transmission Out of Paper Reception ITU-T Super Group 3 Automatic Fallback - Brother International MFC-J4710DW | Users Manual Basic - English - Page 199
Specifications Copy D Color/Black Copy Width Multiple Copies Enlarge/Reduce Resolution 2-sided 1 When copying on Letter size paper. Yes/Yes 8.26 in. (210 mm) 1 Stacks/Sorts up to 99 pages 25% to 400% (in increments of 1%) Prints up to 1200 1200 dpi Yes Paper Type: Plain paper Paper Size: - Brother International MFC-J4710DW | Users Manual Basic - English - Page 200
) microSDHC with Adapter (4 GB - 32 GB) SDXC Memory Card (48 GB - 128 GB) USB Flash memory drive 2 Up to 1200 4800 dpi DPOF (ver. 1.0, ver. 1.1), Exif DCF (up to ver. 2.1) Photo Print: JPEG 3, AVI 4, MOV 4 Scan to Media: JPEG, PDF (Color) TIFF, PDF (Black & White) True2Life™ Auto Correct, Enhance - Brother International MFC-J4710DW | Users Manual Basic - English - Page 201
PictBridge Compatibility Interface Specifications D Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge/ for more information. USB direct interface D 187 - Brother International MFC-J4710DW | Users Manual Basic - English - Page 202
in. (213.9 mm) (ADF) (MFC-J4710DW) (2-sided document) Length: 13.92 in. (353.6 mm) (ADF) 1 Windows® XP in this User's Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows® XP Professional x64 Edition. 2 For the latest driver updates for the Mac OS X you are using, visit - Brother International MFC-J4710DW | Users Manual Basic - English - Page 203
Specifications Printer D Resolution Printing Width 3 Borderless 2 2-sided Print Speed 4 Up to 1200 6000 dpi 10.76 in. [11 in. (borderless) 1] Letter, A4, Ledger, A3, A6, Photo 4" 6", Photo L 3.5" 5", Photo 2L 5" 7" Paper Type: Plain paper Paper Size: Letter, A4, A5, Executive 1 When - Brother International MFC-J4710DW | Users Manual Basic - English - Page 204
for Network Printing, Network Scanning, PC Fax Send, PC Fax Receive (Windows® only), Remote Setup, and access photos from PhotoCapture Center™ 1. Also included is Brother BRAdmin Light 2 Network Management software. Wireless Network Security Wireless Setup Support Utility SSID (32 characters - Brother International MFC-J4710DW | Users Manual Basic - English - Page 205
D SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS Computer Platform & Operating System Version USB 2 PC Interface 10/100 Base-TX (Ethernet) Wireless 802.11b/g/n Processor Hard Disk Space to install For For Drivers Applications Windows® Operating System Windows® XP Home 1 4 Windows - Brother International MFC-J4710DW | Users Manual Basic - English - Page 206
Consumable items D Ink Service Life of Ink Cartridge Replacement Consumables The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Starter ink cartridges are in the box. The first time you install the ink cartridges the machine - Brother International MFC-J4710DW | Users Manual Basic - English - Page 207
iv product support i service centers ii Solutions Center i C Cleaning print head 97 scanner 96 Connecting external TAD (answering machine 65, 66 external telephone 67 Consumable items 192 Control panel overview 6 ControlCenter See Software User's Guide. Copy E paper size 76 paper type - Brother International MFC-J4710DW | Users Manual Basic - English - Page 208
sending 48 change scanner glass size 50 color fax 50 Ink cartridges ink dot counter 93 replacing 93 Innobella 192 J Jams document 113 paper 115 M Macintosh See Software User's Guide. Maintenance, routine replacing ink cartridges 93 Manual dialing 70 receive 53 Manual feed slot 33 Memory - Brother International MFC-J4710DW | Users Manual Basic - English - Page 209
and Photo L paper ......22, 25, 42, 43 PhotoCapture Center™ from PC See Software User's Guide. MultiMedia Card 77 Preview photos 80 Print settings Quality 81 Printing all photos 80 Scan to Media change file name 81 SD Memory Card 77 SDHC Memory Card 77 SDXC Memory Card 77 specifications - Brother International MFC-J4710DW | Users Manual Basic - English - Page 210
Troubleshooting document jam scanning 132 software 133 maintenance messages on Touchscreen 103 paper jam 115 U Unscannable area 47 V Voice Mail 61 W Warranties are in the box Notice-Disclaimer iv Web Shortcuts 13, 16 Windows® See Software User's Guide. Wireless Network See Quick Setup Guide - Brother International MFC-J4710DW | Users Manual Basic - English - Page 211
tel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. www.brotherearth.com
Basic User’s Guide
MFC-J4510DW
MFC-J4710DW
Version 0
USA/CAN