Brother International MFC-J480DW Brother Meter Read Tool Users Guide
Brother International MFC-J480DW Manual
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- Brother International MFC-J480DW | Brother Meter Read Tool Users Guide - Page 1
User's Guide Brother Meter Read Tool ENG Version 0 - Brother International MFC-J480DW | Brother Meter Read Tool Users Guide - Page 2
in any form or by any means without prior written permission of Brother Industries, Ltd. Trademarks Brother is the trademark of Brother Industries, Ltd. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or - Brother International MFC-J480DW | Brother Meter Read Tool Users Guide - Page 3
Contents 1. Overview 4 Usage Information Collection Methods 4 System Requirements 5 Installing the Brother Meter Read Tool 5 2. Configuration 6 Select the Devices to Monitor 6 Configure 9 Test and Deploy the Meter Read Configuration 10 Export the Settings 10 3. Troubleshooting 12 - Brother International MFC-J480DW | Brother Meter Read Tool Users Guide - Page 4
Information Collection Methods The Brother Meter Read Tool uses the Supports multiple profiles containing customisable information Can be received when the following problems occur: Toner/ink low or needs replacing Consumables warnings and errors (both user-repairable and requiring a service - Brother International MFC-J480DW | Brother Meter Read Tool Users Guide - Page 5
the Brother Meter Read Tool using the MSI installer or the EXE installer. NOTE If using the MSI installer, you must install the required version of Microsoft .NET Framework manually. 1. Double-click the installer file icon, and read and confirm the EULA. 2. Follow the on-screen instructions to - Brother International MFC-J480DW | Brother Meter Read Tool Users Guide - Page 6
Select the network-connected or USB-connected devices you want the Brother Meter Read Tool to monitor. 1. Go to the Devices with a USB cable, and then install the driver. Connect the device to your network (manual driver installation not required). USB-Connected Devices Network-Connected Devices - Brother International MFC-J480DW | Brother Meter Read Tool Users Guide - Page 7
5. Click the device you want to monitor, and then click the On button in the Monitoring Status area. A green tick appears next to the selected device. NOTE You can use the View drop-down list to sort the devices according to their monitoring status. To remove a device from the list, click it and - Brother International MFC-J480DW | Brother Meter Read Tool Users Guide - Page 8
and the recipient's email address. NOTE Make sure you consult the customer to choose a suitable time to submit the device log. We recommend setting the Brother Meter Read Tool to send device log emails when both the device and the computer running the software are on. 3. When finished, select the - Brother International MFC-J480DW | Brother Meter Read Tool Users Guide - Page 9
2.4 Configure the Email Address Settings The Brother Meter Read Tool collects the information directly from network-connected or USB-connected devices and sends it via email. To use this feature, you must - Brother International MFC-J480DW | Brother Meter Read Tool Users Guide - Page 10
Brother Meter Read Tool will send the device log and status information to the receivers you specified. If the test failed Click Open Test Report to see the error log. For more information, see the Troubleshooting tool will send an example low ink/toner notification. 2 To avoid sending many emails - Brother International MFC-J480DW | Brother Meter Read Tool Users Guide - Page 11
3. Troubleshooting If the test was unsuccessful, do the following: Make sure the Brother device is on when the Brother Meter Read Tool is requesting the page count information. If using INI files, make sure the names of INI files are correct and are stored - Brother International MFC-J480DW | Brother Meter Read Tool Users Guide - Page 12
User
’
s Guide
Brother Meter Read Tool
ENG
Version 0