Brother International MP-21CDX Users Manual - English

Brother International MP-21CDX Manual

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  • Brother International MP-21CDX | Users Manual - English - Page 1
    Brother Mobile Full Color Inkjet Printer MP-21C/CDX User's Guide Please read this manual thoroughly before using the printer. Keep this manual in a convenient place for quick and easy reference at all times.
  • Brother International MP-21CDX | Users Manual - English - Page 2
    and Parallel Interface Cable if connected (MP-21CDX or PA-21MP user only). Fig. 0-1 Turning the Printer off 3 Pack the printer in the original carton box and tape it securely closed. Fig. 0-2 Remove the Cable ! Caution • Make sure the printer has the ink cartridges fitted when shipping. • DO NOT
  • Brother International MP-21CDX | Users Manual - English - Page 3
    us at: In USA In Canada Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 Brother International Corporation, Ltd. 1, Rue Hôtel De Ville Dollard-des-Ormeaux P.Q. Canada H9B3H6 BBS For downloading drivers from our Bulletin Board Service, call: In USA 1-888-298
  • Brother International MP-21CDX | Users Manual - English - Page 4
    UJ5351001 Printed in Japan
  • Brother International MP-21CDX | Users Manual - English - Page 5
    Mobile Full Color Inkjet Printer MP-21C/CDX USER'S GUIDE (For USA & CANADA Only) For technical and operational assistance, please call: In USA In CANADA 1-877-284-32387746 949-859-9700 Ext. 329 1-800-853-
  • Brother International MP-21CDX | Users Manual - English - Page 6
    of Brother Industries, Ltd. Windows is a trademark of Microsoft Corporation. All other brand and product names mentioned in this User's Guide are registered trademarks of their respective companies. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has
  • Brother International MP-21CDX | Users Manual - English - Page 7
    Safely Warning DO NOT put your hands into the printer while it is printing to avoid causing injury. Fig. 0-1 Inside the Printer Warning Keep the ink cartridges away from children. If ink is swallowed, drink plenty of water. The ink contains no harmful substances, but if you are concerned you should
  • Brother International MP-21CDX | Users Manual - English - Page 8
    AC Adapter if connected (MP-21CDX or optional PA-21MP users only) from the printer. Warning DO NOT put your hands into the printer or move the carriage by hand. The printer may move the carriage by itself and cause injury. Warning DO NOT push the shutters in the ink cartridge slot with your fingers
  • Brother International MP-21CDX | Users Manual - English - Page 9
    The Flat Cable and Ink Tube ! Caution Keep the printer on a flat surface. ! Caution DO NOT move or shake the printer while it is printing. ! Caution Do not disassemble the printer. ! Caution DO NOT remove the Printer Interface Card, PC card cable or AC Adapter if connected (MP-21CDX or optional PA
  • Brother International MP-21CDX | Users Manual - English - Page 10
    , wait until it dries out completely before attempting to print. ! Caution If you drop the printer, check that there are no broken parts. If you find some parts broken, consult your dealer or our authorized service representative.  Note We recommend you select the status monitor ON when you use the
  • Brother International MP-21CDX | Users Manual - English - Page 11
    When you carry the printer, keep the ink cartridges installed.  Note If you take the printer and AC adapter abroad, make sure that the power plug and the voltage requirements of the printer are correctly matched.  Note It is recommended that you carry spare Brother Ink Cartridges when you travel
  • Brother International MP-21CDX | Users Manual - English - Page 12
    Paper in the Auto Cut Sheet Feeder (MP-21CDX or optional SF-21MP users only) 2-9 CHAPTER 3 CONTROL PANEL LED AND BUTTONS LEDs Buttons 3-1 3-1 3-3 CHAPTER 4 MAINTENANCE CLEANING THE PRINT HEAD 4-1 REPLACING THE INK CARTRIDGES 4-2 CLEANING THE PRINTER 4-5 REPACKING THE PRINTER 4-6 viii
  • Brother International MP-21CDX | Users Manual - English - Page 13
    CHAPTER 5 TROUBLE SHOOTING ALARM INDICATIONS AT A GLANCE Operator Calls Service Calls PAPER JAMS How to clear paper jams Q & A Setting Up the Printer Hardware Setting Up the Printer for Windows Paper Handling Printing Print Quality APPENDIX PRINTER SPECIFICATIONS Printing Controller Electrical and
  • Brother International MP-21CDX | Users Manual - English - Page 14
    GUIDE IMPORTANT INFORMATION: REGULATIONS Federal Communications Commission (FCC) Declaration of Conformity (For U.S.A. only) Responsible Party: Brother Brother Mobile Inkjet Printer MP-21C/CDX, Printer Interface Card CI-100 AC Adapter AD-100MP, AD-200MP (for MP21CDX with the instructions, may
  • Brother International MP-21CDX | Users Manual - English - Page 15
    compliant". The cable must not exceed 1.8 metres in length. IMPORTANT - For Your Safety When you use an AC Adapter with this printer, be sure to use only the Brother option part number AD-100MP(100V), or AD-200MP(200V) . Geräuschemission / Acoustic Noise Emission (For Germany Only) Lpa < 70 dB
  • Brother International MP-21CDX | Users Manual - English - Page 16
    USER'S GUIDE IMPORTANT - Wiring Information (For U.K. only) If the power cord supplied with the AC Adapter (for MP-21CDX or option) is not suitable for your electrical outlet, remove the plug from the mains cord and fit an appropriate three pin plug. If the
  • Brother International MP-21CDX | Users Manual - English - Page 17
    REGULATIONS DECLARATION OF CONFORMITY (EUROPE) We, Brother International Europe Ltd., Brother House 1 Tame Street, Guide Bridge, Audenshaw, Manchester M34 5JE, UK. declare that Voltage Directive 73/23/EEC. Issued by: Brother International Europe Ltd. European Technical Services Division xiii
  • Brother International MP-21CDX | Users Manual - English - Page 18
    about setting up your computer for your printer by installing the printer driver. 2. Read the Users Guide to obtain information about the following. CHAPTER 1 - Introduction CHAPTER 2 - Paper Handling CHAPTER 3 - Control Panel CHAPTER 4 - Maintenance CHAPTER 5 - Troubleshooting APPENDIX INDEX 1-1
  • Brother International MP-21CDX | Users Manual - English - Page 19
    -1 AC Adapter -2 Straight Paper Path Slot Paper Feeding Slot Guide Parallel Interface Cable -2 Printer Stand Fig. 1-2 Rear View Ink Cartridges (LC03BC, LC03MY) Fig. 1-3 Inside the Printer 1-(MP-21CDX or optional SF-21MP users only) 2-(MP-21CDX or optional PA-21MP users only) 1-2 Paper Release
  • Brother International MP-21CDX | Users Manual - English - Page 20
    an ink cartridge. When you run out of ink, you have to change only ink cartridges. t Straight Paper Path The printer can print on various types of paper - plain paper, coated paper, glossy paper, transparencies, envelopes and organizers - with fewer paper jams. t Auto Cut Sheet Feeder (MP-21CDX or
  • Brother International MP-21CDX | Users Manual - English - Page 21
    . Use a blind or a heavy curtain to protect the printer from direct sunlight when the printer is unavoidably set up near a window. Do not place the printer near devices that contain magnets or generate magnetic fields. Do not subject the printer to strong physical shocks or vibrations. Do not expose
  • Brother International MP-21CDX | Users Manual - English - Page 22
    PAPER HANDLING PAPER SPECIFICATIONS The output quality of Inkjet printers depends on the paper type being used. Before C5 (*2) Organizer K, L Feeder Capacity (MP-21CDX or SF-21MP users only) 30 sheets of 75 g/m2 20 × × × × Paper Weight Range From Paper Support: From Straight Paper Path: Auto Cut
  • Brother International MP-21CDX | Users Manual - English - Page 23
    USER'S GUIDE  Note To get the best output quality and to avoid any damage, use Brother special coated paper and glossy paper. Quality Coated Paper for 360 dpi Color InkJet printing BP36CL (Letter), BP36CA (A4) High Quality Coated Paper for 720 dpi Color InkJet printing BP72CL (Letter), BP72CA (A4)
  • Brother International MP-21CDX | Users Manual - English - Page 24
    on the settings in your application. The figure below shows the physically printable area and non guaranteed print area of various paper types with this printer. Cut Sheet 3.4mm(0.13"):A4, A5 6.4mm(0.25"):Let, Leg 20mm(0.78") 3.4mm(0.13"):A4, A5 6.4mm(0.25"):Let, Leg User Defined 6.4mm(0.25
  • Brother International MP-21CDX | Users Manual - English - Page 25
    ' tab in the printer driver. About Brother Special Coated Paper We recommend you use Brother special coated paper, depending on the resolution you are using, for you to get the brilliant color output you expect. For Fine quality: Quality Coated Paper for 360 dpi Color InkJet printing NO. BP36CL
  • Brother International MP-21CDX | Users Manual - English - Page 26
    get the best output, as the paper is especially designed to be used for Brother Inkjet printing. For 720 dpi: Color InkJet Glossy Paper NO BPGLL BPGLA (letter) (A4) • DO NOT touch the surface sheet of printed glossy paper. • Printing resolution (Set from the printer driver): Super Fine mode 2-5
  • Brother International MP-21CDX | Users Manual - English - Page 27
    paper and insert it into the Paper Feeding Slot. Be sure to insert the paper to the right hand side of the Paper Feeding Slot Guide looking at the printer from the front. Fig. 2-3 Loading Paper  Note • About 2 seconds after you insert the paper, the
  • Brother International MP-21CDX | Users Manual - English - Page 28
    the paper to the right hand side of the Paper Feeding Slot Guide looking at the printer from the front. Be sure to adjust the paper to the adjust the paper setting in the printer driver. • Load thick paper and envelopes from the straight paper path slot. • When the printer is in Auto-Power off mode
  • Brother International MP-21CDX | Users Manual - English - Page 29
    USER'S GUIDE How to Load Envelopes in the Straight Paper Path Slot 1. Take sure to load them with the short edge downwards with the flap to the left hand side when you view the printer from the front. • When an envelope is curled, straighten it before printing. Fig. 2-6 Straighten the Envelopes •
  • Brother International MP-21CDX | Users Manual - English - Page 30
    MP-21CDX or optional SF-21MP users only) 1. Make sure that the Latches on both sides of the Auto Cut Sheet Feeder are closed. 2. Fit the Auto Cut Sheet Feeder onto the printer position. Fig. 2-9 Fit the Auto Cut Sheet Feeder onto the Printer 3. Tilt the Auto Cut Sheet Feeder fully (1). Press the
  • Brother International MP-21CDX | Users Manual - English - Page 31
    USER'S GUIDE 4. Pull the wire up. Fig. 2-11 Pull the Wire up 5. Fan the stack of paper before the mark. You can load up to approx. 30 sheets of plain paper (75g / m2). 7. Adjust the Paper Guide to the left hand side of the paper and close the Feeder Cover. Fig. 2-12 Loading Paper  Note When you
  • Brother International MP-21CDX | Users Manual - English - Page 32
    it with the new paper, then insert the new paper stack into the Feeder. • Be sure to adjust the paper setting in the printer driver. • Do not tilt the printer forwards. • When you carry the printer, move the printer and Feeder carefully as shown below. Do not hold only the Feeder when carrying the
  • Brother International MP-21CDX | Users Manual - English - Page 33
    the Auto Cut Sheet Feeder from the Printer 1. Open the Feeder Cover and remove the paper. 2. Move the Paper Guide to the left. 3. Fold the both sides inwards into the sheet feeder. Remove the Auto Cut Sheet Feeder from the Printer. Fig. 2-14 Latches 5. Set the Latches on both sides of the Cut Sheet
  • Brother International MP-21CDX | Users Manual - English - Page 34
    This section refers to the following LEDs and buttons on the printer control panel. LEDs Fig. 3-1 Control Panel The (On/Off) LED The (On/Off) LED indicates the current power status of the printer. LED On q Off r Blinking r£q Printer status The printer is turned on and ready to print. The
  • Brother International MP-21CDX | Users Manual - English - Page 35
    USER'S GUIDE Ink LEDs ( (BC) LED and (MY) LED) Each Cartridge LED indicates when the ink is low or empty. LED Blinking r£q On q Printer status The color ink cartridge is running out of ink. You should prepare a new ink cartridge for that color. The color ink cartridge is empty. You should
  • Brother International MP-21CDX | Users Manual - English - Page 36
    Even if you turn the (On/Off) button off, power is not completely shut off. In case of emergencies, you must remove the Printer Interface Card from the computer and remove the AC Adapter from the mains if connected (MP-21CDX or PA-21MP users only) in order to shut off power completely. 3-3
  • Brother International MP-21CDX | Users Manual - English - Page 37
    , you can turn this setting off through the printer driver. This setting will save ink but you will need to clean the print head manually when necessary. To turn the setting to off, select 'Maintenance' from the MP-21C series group in Windows.  Note When you carry out cleaning 3 times within
  • Brother International MP-21CDX | Users Manual - English - Page 38
    USER'S GUIDE REPLACING THE INK CARTRIDGES When the Ink LED(s) ( (BC) LED and/or (MY) LED) blink or come on, replace the indicated color ink cartridge with a new one. We strongly recommend you only use Brother original ink cartridges for the printer as these will provide the best print quality.
  • Brother International MP-21CDX | Users Manual - English - Page 39
    it in until you hear a click as it locks into position. Make sure that the Ink LED(s) ( (BC) LED and/or (MY) LED) turn off. Fig. 4-2 Install a New Ink Cartridge 5. Close the top cover. The printer will automatically start cleaning the print head. Wait until all the LEDs stop blinking. Warning If
  • Brother International MP-21CDX | Users Manual - English - Page 40
    within 2 years of the production date. ! Caution DO NOT remove the Ink Cartridges when the printer is off. If you have replaced ink cartridges while the printer is turned off, reset the ink counter from the maintenance tool in the printer driver. If you do not reset the counter the inside of the
  • Brother International MP-21CDX | Users Manual - English - Page 41
    CHAPTER 4 MAINTENANCE CLEANING THE PRINTER Cleaning the Printer 1. Before cleaning the printer or printer platen, be sure to turn off the printer and remove the PC Card Cable from your computer and remove the AC Adapter (MP-21CDX or PA-21MP users only) if connected and make sure that all the LEDs
  • Brother International MP-21CDX | Users Manual - English - Page 42
    your computer. Remove the PC Card Cable from the printer and Printer Interface Card. Remove the AC Adapter, Parallel Interface Cable and Auto Cut Sheet Feeder if connected.(MP-21CDX, PA-21MP and SF-21MP users only) Fig. 4-5 Remove the Cable 3. Wrap the printer in the plastic bag and place it in the
  • Brother International MP-21CDX | Users Manual - English - Page 43
    4. Place any documents (manual and any documentation describing the reason for returning the printer) in the carton box as shown below. Fig. 4-6 Repacking the printer 5. Close the carton box and tape it securely. ! Caution • Make sure that the printer has the ink cartridges fitted to it when
  • Brother International MP-21CDX | Users Manual - English - Page 44
    a new ink cartridge ready for when Ink Empty is indicated. See the Service Calls section on the next page.  Note If the printer does not operate as you expect it to, it is recommended that you unplug the printer, then plug it in and try printing again. If you still have problems, consult your
  • Brother International MP-21CDX | Users Manual - English - Page 45
    USER'S GUIDE Service Calls If an unrecoverable error occurs, the printer indicates the need for a service call by lighting all the LEDs and then the following combination of lamps alternately: Service Call (On/Off) (Alarm) (BC) (MY) Service 1 r r r q Service 2 r r q r Service 3 r r q q Service
  • Brother International MP-21CDX | Users Manual - English - Page 46
    PAPER JAMS CHAPTER 5 TROUBLESHOOTING How to clear paper jams 1. Open the Top Cover and the Release Lever and close the Top Cover.  Note • When the printer platen gets stained, clean the platen referring to the 'Cleaning the Printer' section in Chapter 4. • Ensure you leave the top cover open when
  • Brother International MP-21CDX | Users Manual - English - Page 47
    Auto Cut Sheet Feeder (MP-21CDX or SF-21MP users only) If a paper jam occurs when you are using the Feeder, try to remove the jammed paper as shown in 'How to clear paper jams' section of this chapter. If you cannot remove it, even after following the instructions, do the following. 1. Open
  • Brother International MP-21CDX | Users Manual - English - Page 48
    the ink cartridge(s). • The Printer Interface Card and the cable is securely connected between the printer and computer or the printer is connected manual. • In Windows, the MP-21C/CDX printer is selected in the printer settings in your application. • The host is configured correctly: check printer
  • Brother International MP-21CDX | Users Manual - English - Page 49
    GUIDE Setting Up the Printer for Windows Question I cannot print from my application software supplied Windows® printer driver is installed correctly and selected in your application software. • If all the LEDs are blinking alternately, the printer is cleaning its print head. Wait until they stop
  • Brother International MP-21CDX | Users Manual - English - Page 50
    5 TROUBLESHOOTING Paper Handling Question The printer does not load paper. How can I load envelopes? What paper can I use? How can I clear paper jams? The printer loads more than one sheet at a time when using the Auto Cut Sheet Feeder (MP-21CDX or optional SF21MP users only). The printer doesn
  • Brother International MP-21CDX | Users Manual - English - Page 51
    . Check the setting of the printer driver. • Check that the ink has not run out. • Make sure that the PC is on. Remove the Printer Interface Card and re-insert it into the PC. • Contact the vendor of the PC you are using and get the latest PC card service software from them. • Restart your computer
  • Brother International MP-21CDX | Users Manual - English - Page 52
    are, replace the ink cartridges. (See "Replacing the ink cartridges" section in Chapter 4). • If the same problem occurs, contact your dealer or our authorized service representative. • Carry out print head cleaning. • Try test printing from the maintenance program in the printer driver. • Check to
  • Brother International MP-21CDX | Users Manual - English - Page 53
    have run out. Check to see if you have run out of certain ink colors. Check if the printer driver settings are correct. Select the correct resolution for the media you are using. • Clean the print head. • Use Brother genuine ink and cartridges. Check to see if there is an obstacle in the paper path
  • Brother International MP-21CDX | Users Manual - English - Page 54
    In CANADA Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92718 Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 BBS For downloading drivers from our Bulletin Board Service, call: In
  • Brother International MP-21CDX | Users Manual - English - Page 55
    (DPI) - Super Fine 360 X 360 dots per inch (DPI) - Normal 180 X 360 dots per inch (DPI) - Draft (with Printer Interface Card) 107 cps at 10 cpi Up to 1.7 PPM in full color (Brother Standard Test Sheet) (with AC Adapter) 180 cps at 10 cpi Up to 2.5(Letter)/2.4(A4) PPM in Blue/Black
  • Brother International MP-21CDX | Users Manual - English - Page 56
    USER'S GUIDE Electrical and Mechanical Power Source Power Save Mode: 0.6 W Stand-by: 1.0 W 4.2 inches ) Weight Approx. 1,000 g. (2.2 lb ) Print Media Paper input Manual loading from the Paper Feeding Slot or Automatic loading from the Optional Feeder • Paper
  • Brother International MP-21CDX | Users Manual - English - Page 57
    APPENDIX Paper Output Ink Service Life of Ink Cartridge 1 sheet, face up It is recommended that printed sheets are taken from the paper output slot immediately after printing. Twin cartridge system: separate from the print head Approx. 250 page / LC03BC at 5% coverage Approx. 150 page / LC03MY at
  • Brother International MP-21CDX | Users Manual - English - Page 58
    Feeding Slot Guide paper guide Paper jam Paper Weight Range printable area 2-1 2-1 5-1 2-6 2-6 2-10 5-1, 5-3 2-1 2-3 -Q- Quality Coated Paper for 360 dpi Color Inkjet printing 2-2, 2-4 -R- Recommended paper 2-2 Release Lever 5-3 replacing the ink cartridges 4-2 Retry 3-3 -S- service call
  • Brother International MP-21CDX | Users Manual - English - Page 59
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Brother Mobile Full Color Inkjet Printer
MP-21C/CDX
User’s Guide
Please read this manual thoroughly before using the printer.
Keep this manual in a convenient place for quick and easy reference at all times.