Brother International QL-580N Network Users Manual - English
Brother International QL-580N - B/W Direct Thermal Printer Manual
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- Brother International QL-580N | Network Users Manual - English - Page 1
Ethernet Print Server NETWORK USER'S GUIDE QL-580N / 1060N Read this guide thoroughly before using the machine. Keep the CD-ROM in a convenient place so you can use it quickly if you need to. Visit us at http://solutions.brother.com where you can get product support, the latest driver updates and - Brother International QL-580N | Network Users Manual - English - Page 2
other terms, brand and product names mentioned in this User's Guide are registered trademarks or trademarks of their respective companies. Compilation and and other errors relating to the publication. The screen images in this guide can be differed depending on your OS or printer. ©2008 Brother - Brother International QL-580N | Network Users Manual - English - Page 3
-des-Ormeaux, PQ, Canada H9B 3H6 European Product & Service Support 1 Tame Street, Audenshaw, Manchester M34 5JE, UK „ Service center locator (USA) For the location of a Brother authorized service center, call 1-877-BROTHER. „ Service center locations (Canada) For the location of a Brother - Brother International QL-580N | Network Users Manual - English - Page 4
Simple Network Configuration capabilities 19 How to choose the printer driver...19 Other sources of information ...21 5 Driver Deployment Wizard (Windows® only) 22 Overview...22 6 Troubleshooting 23 Overview...23 General problems ...24 iii - Brother International QL-580N | Network Users Manual - English - Page 5
Network print software installation problems 25 Printing problems...26 Protocol-specific troubleshooting...27 Web Based Management (web browser) troubleshooting (TCP/IP 27 A Appendix A 28 Using services ...28 Other ways to set the IP address (for advanced users and administrators 28 Using DHCP - Brother International QL-580N | Network Users Manual - English - Page 6
network using the internal network print server. The print server provides printing services for Windows® 2000/XP, Windows Vista®, Windows Server® 2003 supporting the TCP/IP protocols and Mac OS® X 10.3.9 or greater supporting TCP/IP. The following chart shows which network features and connections - Brother International QL-580N | Network Users Manual - English - Page 7
printing services for Windows® 2000/XP, Windows Vista® and Windows Server® 2003 supporting the TCP/IP protocols and Macintosh supporting TCP/ greater computers. For installing BRAdmin Light, see the Setup & Operation Guide we provided with the machine. For details on BRAdmin Light, visit us - Brother International QL-580N | Network Users Manual - English - Page 8
Introduction Types of network connection 1 1 Network connection example 1 Generally there are two types of network connections: Peer-to-Peer and Network Shared environment. Peer-to-Peer printing using TCP/IP 1 In a Peer-to-Peer environment, each computer directly sends and receives data to each - Brother International QL-580N | Network Users Manual - English - Page 9
Introduction Network Shared printing 1 In a Network Shared environment, each computer sends data via a centrally controlled computer. This type 1 of computer is often called a "Server" or a "Print Server". Its job is to control the printing of all print jobs. Windows R Windows R TCP/IP - Brother International QL-580N | Network Users Manual - English - Page 10
administrator. APIPA 1 If you do not assign an IP address manually (using the BRAdmin software) or automatically (using a DHCP/BOOTP/ 169.254.254.255. DNS client 1 The Brother print server supports the Domain Name Service (DNS) client function. This function allows the print server to - Brother International QL-580N | Network Users Manual - English - Page 11
Introduction Telnet The Brother print server supports Telnet server for command line configuration. 1 1 SNMP 1 The Simple Network Management Protocol (SNMP) is used to manage network devices including computers, printers and terminals in a - Brother International QL-580N | Network Users Manual - English - Page 12
driver which you need to complete the network configuration. You will be guided by the on-screen instructions until you are able to use your Brother network printer. Follow the instructions in the supplied Setup & Operation Guide. If you want to configure your machine without using the automatic - Brother International QL-580N | Network Users Manual - English - Page 13
) the print server will automatically obtain its IP address from the server and register its name with any RFC 1001 and 1002-compliant dynamic name services. Note On smaller networks, the DHCP server may be the router. For details on DHCP, BOOTP and RARP, see Using DHCP to configure the IP - Brother International QL-580N | Network Users Manual - English - Page 14
Configuring your network printer Subnet mask Subnet masks restrict network communication. „ Example: Computer 1 can talk to Computer 2 • Computer 1 IP Address:192.168.1.2 Subnet Mask:255.255.255.0 • Computer 2 IP Address:192.168.1.3 Subnet Mask:255.255.255.0 Note 0 denotes that there is no limit to - Brother International QL-580N | Network Users Manual - English - Page 15
Configuring your network printer Setting the IP address and subnet mask 2 Using the BRAdmin Light utility to configure your network printer 2 2 BRAdmin Light 2 The BRAdmin Light utility is designed for initial setup of Brother network connected devices. It can also search for Brother products - Brother International QL-580N | Network Users Manual - English - Page 16
c Double-click the unconfigured device. Windows® Macintosh® Configuring your network printer 2 Note • If the print server is set to its factory default settings without using a DHCP/BOOTP/RARP server, the device will appear as Unconfigured in the BRAdmin Light utility screen. • If the device - Brother International QL-580N | Network Users Manual - English - Page 17
Configuring your network printer Using other methods to configure your machine for a network You can configure your network printer using other methods. See Other ways to set the IP address (for advanced users and administrators) on page 28. 2 2 12 - Brother International QL-580N | Network Users Manual - English - Page 18
Configuring your network printer Changing the print server settings 2 Using the BRAdmin Light utility to change the print server settings a Start the BRAdmin Light utility. „ For Windows® 2000/XP, Windows Vista® and Windows Server® 2003 users Click Start / All Programs 1 / Brother / BRAdmin Light - Brother International QL-580N | Network Users Manual - English - Page 19
file on your computer or are using a Domain Name System, you can also enter the DNS name of the print server. As the print server supports TCP/IP and NetBIOS, you can also enter the NetBIOS name of the print server. The NetBIOS name can be seen on the printer settings - Brother International QL-580N | Network Users Manual - English - Page 20
-to-Peer printing 3 Overview 3 If you are a Windows® user and want to print using the TCP/IP protocol in a Peer-to-Peer environment, follow the instructions in this chapter. This chapter explains how to install the network software and the printer driver which you will need in order to use your - Brother International QL-580N | Network Users Manual - English - Page 21
. g Now that you have configured the port, you must specify which printer driver you wish to use. Choose the appropriate driver from the list of supported printers. If you are using a driver supplied with the printer on CD-ROM then choose the Have Disk option to browse to the CD-ROM - Brother International QL-580N | Network Users Manual - English - Page 22
. j Now that you have configured the port, you must specify which printer driver you wish to use. Choose the appropriate driver from the list of supported printers. If you are using a driver supplied with the printer on CD-ROM then choose the Have Disk option to browse to the CD-ROM - Brother International QL-580N | Network Users Manual - English - Page 23
name of your network printer. Click Next. g Click Finish. h Close Printer Ports and Properties dialog box. Other sources of information 3 See Chapter 2 of this User's Guide to learn how to configure the IP address of the printer. For more information, visit us at http://solutions.brother.com 18 - Brother International QL-580N | Network Users Manual - English - Page 24
capabilities, you must install the printer driver. For installing the printer driver, see the Setup & Operation Guide we provided with the printer. You do not need to manually configure any IP address or network strings within the printer as the printer will automatically configure itself. How - Brother International QL-580N | Network Users Manual - English - Page 25
f Make the following selection. Network printing from Macintosh® 4 g Choose your printer and then click Add. The printer is now ready to print. (Mac OS® X 10.3.9) (Mac OS® X 10.4.x) For Mac OS® X 10.5 a Press the ON/OFF button to turn the machine on. b From the Apple menu, choose System - Brother International QL-580N | Network Users Manual - English - Page 26
now ready. Other sources of information 4 How to configure the IP address of the printer, see Configuring your network printer on page 7. For information about manual configuration, refer to the Setup & Operation Guide. 21 - Brother International QL-580N | Network Users Manual - English - Page 27
5 Driver Deployment Wizard (Windows® only) 5 Overview 5 The Driver Deployment Wizard software can be used to ease the installation or even automate the installation of a locally connected or network connected printers. The Driver Deployment Wizard can also be used to create self running executable - Brother International QL-580N | Network Users Manual - English - Page 28
to resolve your problem, please visit the Brother Solutions Center at: http://solutions.brother.com This chapter is divided into the following sections: „ General problems „ Network print software installation problems „ Printing problems „ Protocol-specific troubleshooting 6 „ Others 23 - Brother International QL-580N | Network Users Manual - English - Page 29
Troubleshooting General problems 6 CD-ROM is inserted, but does not start automatically 6 If your computer does not support Autorun, reinstalling the Brother software package. For instructions on how to install from the CD-ROM, use the Setup & Operation Guide we have provided with the printer. - Brother International QL-580N | Network Users Manual - English - Page 30
Troubleshooting Network print software installation problems 6 The Brother print server is not found during the setup of the network print software or from the installation of the Brother printer driver. 6 Make - Brother International QL-580N | Network Users Manual - English - Page 31
Troubleshooting Printing problems 6 Print job is not printed 6 Make sure the status and the printer and check if the settings such as IP address settings are correct for your network. The problem may be the result of a mismatched or duplicate IP address. Verify that the IP address is correctly - Brother International QL-580N | Network Users Manual - English - Page 32
6 Web Based Management (web browser) troubleshooting (TCP/IP) 6 a If you can not connect to the print server using your web browser it may be worth checking the Proxy Settings of your - Brother International QL-580N | Network Users Manual - English - Page 33
command in the Brother print server remote console to see a list of available services): Enter HELP at the command prompt for a list of supported commands. Service (Example) BINARY_P1 Definition TCP/IP binary Other ways to set the IP address (for advanced users and administrators) For details - Brother International QL-580N | Network Users Manual - English - Page 34
Appendix A Note In order to enable BOOTP, simply use an editor to delete the"#" (if there is no "#", then BOOTP is already enabled). Then edit the BOOTP configuration file (usually /etc/bootptab) and enter the name, network type (1 for Ethernet), Ethernet address and the IP address, subnet mask and - Brother International QL-580N | Network Users Manual - English - Page 35
Appendix A Using APIPA to configure the IP address A The Brother print server supports the Automatic Private IP Addressing (APIPA) protocol. With APIPA, clients automatically configure an IP address and subnet mask when a DHCP server is not available. The - Brother International QL-580N | Network Users Manual - English - Page 36
Appendix A (web browser), Telnet (using the SET IP ADDRESS command) or factory reset the print server (which will then allow you to use the ARP command again). Using the Telnet console to configure the IP address A You can also use the Telnet command to change the IP address. Telnet is an - Brother International QL-580N | Network Users Manual - English - Page 37
utility - which is designed for Windows® systems only - the Web BRAdmin server software can be accessed from any client computer with a web browser that supports Java. Note this software is not included on the CD-ROM that was supplied with your Brother product. Visit http://solutions.brother.com for - Brother International QL-580N | Network Users Manual - English - Page 38
XP Home Edition XP Professional Windows Vista® Windows Server® 2003 OS® X 10.3.9 or greater Intel® Pentium® or equivalent Intel® Pentium® 4 or equivalent 64bit supported CPU Intel® Pentium® III or equivalent PowerPC G4/G5, Intel® Core™ Solo/Duo, PowerPC G3 350MHz 1 Third party USB ports are not - Brother International QL-580N | Network Users Manual - English - Page 39
Appendix B Management utilities B BRAdmin Light BRAdmin Professional 1 Web BRAdmin 1 Windows® 2000/XP, Windows Vista®, Windows Server® 2003 Mac OS® X 10.3.9 or greater Windows® 2000/XP, Windows Vista®, Windows Server® 2003 Windows® 2000 Professional, Windows® XP Professional, Windows Vista®, - Brother International QL-580N | Network Users Manual - English - Page 40
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Brother International QL-580N | Network Users Manual - English - Page 41
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Brother International QL-580N | Network Users Manual - English - Page 42
5 Print Server Setting 13, 14 Protocol 5 R RARP 5, 29 RFC 1001 8, 28 Router 9 S Service 28 SNMP 6 Specifications 33 Subnet Mask 9 D T TCP/IP 5 TCP/IP Printing 15 Telnet 6, 31 Trademarks i Troubleshooting 23 W Web Based Management (web browser 13, 14 Web BRAdmin 2, 32, 34 Web Server
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NETWORK
USER’S GUIDE
Multi-Protocol On-board Ethernet Print Server
QL-580N / 1060N
Read this guide thoroughly before using the machine. Keep the
CD-ROM in a convenient place so you can use it quickly if you
need to.
Visit us at http://solutions.brother.com
where you can get product
support, the latest driver updates and utilities, and answers to
frequently asked questions (FAQs) and technical questions.
Version 0
EN