Brother International GT-541 Instruction Manual - English - Page 83

Solving Printer Problems, Connect GT-541 directly to PC - troubleshooting

Page 83 highlights

7. Troubleshooting 7-1. Solving Printer Problems Use the table below to help solve printer problems. Problem Cause Solution Cannot send print data from the You have selected the wrong Confirm the selected printer, and PC. printer. select the correct one. USB cable not connected Disconnect and re-connect the USB 2.0 cable Your PC and OS do not satisfy See "1-3-3. Software the requirements of GT-541. Information" and check your PC properties. Using an USB cable that does Use the USB cable that meets not meet the requirement. the requirement. See "1-3-4. Other requirements". The USB hub is not working Connect GT-541 directly to PC properly. with USB. USB hub is not operationally approved. Noise is disturbing the Disconnect the USB 2.0 cable communication between GT-541 once, and wait for 5 seconds and the PC. and connect it again. If this does not solve the problem, turn off GT-541, wait for 5 seconds and restart. The PC is not working properly. Restart the PC. Try another inlet of USB port. Added USB card in PC and Connect GT-541 with the original GT-541 do not match. USB port in PC Other USB device is connected Remove the other USB device with your PC. and restart your PC, and check if GT-541 works properly. Something is wrong with the Try other or shorter USB 2.0 USB cable. cables. GT-541 73

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7. Troubleshooting
GT-541
73
7-1. Solving Printer Problems
Use the table below to help
solve printer problems.
Problem
Cause
Solution
Cannot send print data from the
PC.
You have selected the wrong
printer.
Confirm the selected printer, and
select the correct one.
USB cable not connected
Disconnect and re-connect the
USB 2.0 cable
Your PC and OS do not satisfy
the requirements of GT-541.
See “1-3-3. Software
Information" and check your PC
properties.
Using an USB cable that does
not meet the requirement.
Use the USB cable that meets
the requirement.
See “1-3-4. Other requirements".
The USB hub is not working
properly.
Connect GT-541 directly to PC
with USB. USB hub is not
operationally approved.
Noise is disturbing the
communication between GT-541
and the PC.
Disconnect the USB 2.0 cable
once, and wait for 5 seconds
and connect it again.
If this does not solve the
problem, turn off GT-541, wait for
5 seconds and restart.
The PC is not working properly.
Restart the PC.
Try another inlet of USB port.
Added USB card in PC and
GT-541 do not match.
Connect GT-541 with the original
USB port in PC
Other USB device is connected
with your PC.
Remove the other USB device
and restart your PC, and check if
GT-541 works properly.
Something is wrong with the
USB cable.
Try other or shorter USB 2.0
cables.