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Procedure for Solving the Print Quality Problems

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7. Troubleshooting 7-2-1. Procedure for Solving the Print Quality Problems Follow the procedure (Step 1 to 7) below until the print quality problem is solved. Step 1: Clean the Print Heads by pressing the Head Cleaning Button. Head Cleaning with flushing fresh ink can solve most print quality problems. See "7-2-2. Cleaning the Print Heads / Using the Head Cleaning" and do it a maximum of five times. Check the nozzles by test printing of Nozzle Check Pattern (see "7-2-3. Checking Print Quality with Nozzle Check Pattern "). If the problem is not solved, go on to the next step. It is very important the machine is used in an environment as specified. Use a humidifier to keep the humidity up to 35% to keep print quality. Your printer automatically cleans its Print Heads every 24 prints; however more frequent Print Heads cleaning may need to be done depending on the environment. In this case, change the Auto Head Cleaning frequency (see "7-2-5. Changing the Auto Head Cleaning Setting"). Step 2: Check the Wiper Cleaner, replace it when it is full. The Wiper Cleaner absorbs some waste ink carried by the Wiper Blade. If Wiper Cleaner cannot absorb waste ink any more, the dirty Wiper Blade wipes the Print Head Nozzles and this causes misfiring or damage the Print Head. Please replace the Wiper Cleaner and clean the Wiper Blade and caps when you insert the new Black Ink Cartridge; Check if it is too dirty to wipe off the waste ink. Please use Cap Cleaning Kit. If the black ink is not changed frequently please consider the wiper. How to Check: (1) See "6-1-2. Replacing the Wiper Cleaner" and select "Cap/Wiper Clean" and then turn off your printer. (2) Open the Front Cover. (3) Pull out the Wiper Cleaner Cassette in the left. Do not tilt the Wiper Cleaner Cassette; ink may get on your hands or clothing. GT-541 76

Section	Page
Cover	1
SAFETY INSTRUCTIONS	3
[1] Safety indications and their meanings	3
[2] Notes on safety	3
[3] Warning labels	6
Table of Contents	8
1. Read This First	11
1-1. Precautions	11
1-2. Unpacking Your Printer	13
1-3. Required Condition	14
1-3-1. Environment	14
1-3-2. Electrical Requirements	14
1-3-3. Software Information	14
1-3-4. Other Requirements	15
1-3-5. Consumable Requirements	15
2. Identifying Your Printer’s Parts	16
2-1. Front	16
2-2. Left	17
2-3. Right	17
2-4. Rear	18
2-5. Inside of the Front Cover	19
2-6. Under the Platen	20
2-7. Control Panel	21
2-7-1. Indication Lamps	22
2-7-2. Display	23
3. Getting Started	24
3-1. Placing Your Printer	25
3-2. Turning On/Off Your Printer	26
3-2-1. Turning On Your Printer	26
3-2-2. Turning Off Your Printer	26
3-3. Preparing Your PC	27
3-3-1. PC preparation: For Windows XP / 2000 (32 bit)	27
3-3-2. Connection with USB 2.0 Cable: for Windows XP	28
3-3-3. Connection with USB 2.0 Cable: for Windows 2000	31
3-3-4. Opening the installed manuals	32
3-3-5. Installing Useful Tools	33
3-3-6 Installation of PC for Windows Vista / Windows 7 (32 bit / 64 bit)	33
3-4. Setting Up Your Printer	36
3-4-1. Adjusting the Display Contrast	36
3-4-2. Adjusting the Speaker Volume	36
3-4-3. Language	37
3-4-4. Temperature	37
4. Printing Directly from Applications	38
4-1. Basic Printing Procedure	39
4-2. Setting the Applications’ Print Condition	40
4-2-1. Common Notice for All Applications	40
4-2-2. Settings for CorelDRAW 10/11/12/X3	41
4-2-3. Settings for Adobe Photoshop 6/7/CS/CS2	44
4-2-4. Settings for Adobe Illustrator 10/CS/CS2	47
4-2-5. Settings for Adobe Photoshop Elements	51
4-2-6. Setting Paint Shop Pro Print Condition	52
4-2-7. Printing From Other Applications	52
4-3. Setting the Printer Driver Condition	53
4-3-1. Entering the Job Comment	54
4-3-2. Selecting the Platen Size	54
4-3-3. Setting the Media Color	54
4-3-4. Increasing the Vividness of the Colors	54
4-3-5. Setting Double Printing	54
4-3-6. Selecting the Ink Volume	55
4-3-7. Setting Yellow / Black Printing	56
4-3-8. Printing Color Chart	56
4-4. Uninstalling / Installing the Platen	58
4-4-1. Uninstalling the Platen	58
4-4-2. Installing the Platen	59
4-5. Placing the T-shirt on the Platen	60
4-6. Printing	63
4-6-1. Making One Print	63
4-6-2. Printing More than One Print Using the Same Print Data	64
4-7. Removing the T-shirt From the Platen	64
4-8. Fixing the Ink onto the T-shirt	64
5. Printing ARP Files	65
5-1. Making Print Data in ARP Format	66
5-2. Reading ARP Files Saved in a CompactFlash	68
5-3. Sending ARP Files from GT File Viewer to your Printer	69
6. Maintenance	70
6-1. Replacing Consumables	71
6-1-1. Replacing the Ink Cartridge	71
6-1-2. Replacing the Wiper Cleaner	72
6-1-3. Replacing the Waste Ink Cartridge	77
6-1-4. Replacing the Platen Sheet	79
6-1-5. Required Maintenance for the Long Storage	80
7. Troubleshooting	82
7-1. Solving Printer Problems	83
7-2. Solving Print Quality Problems	85
7-2-1. Procedure for Solving the Print Quality Problems	86
7-2-2. Cleaning the Print Heads	89
7-2-3. Checking Print Quality with Nozzle Check Pattern	90
7-2-4. Changing the Print Direction	91
7-2-5. Changing the Auto Head Cleaning Setting	92
7-2-6. Cleaning the Print Head Nozzles	93
7-2-7. Replacing the Print Head	96
7-2-8. Adjustment after the Print Head has been replaced.	104
7-2-9. Cleaning the Carriage Shafts	105
7-2-10. Replacing the Wiper Blade	106
7-3. Solving Application Problems	112
7-4. Error Messages	114
8. Specifications	124
8-1. Mechanical Specification	124
8-2. Software Specification	124

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7. Troubleshooting

GT-541

7-2-1. Procedure for Solving the Print Quality Problems

Follow the procedure (Step 1 to 7) below until the print quality problem is solved.

Step 1: Clean the Print Heads by pressing the Head Cleaning Button.

Head Cleaning with flushing fresh ink can solve most print quality problems. See “7-2-2. Cleaning the

Print Heads / Using the Head Cleaning” and do it a maximum of five

times. Check the nozzles by test

printing of Nozzle Check Pattern (see "7-2-3. Checking Print Quality with Nozzle Check Pattern "). If the

problem is not solved, go on to the next step.

<Note>

It is very important the machine is used in an environment as specified. Use a humidifier to keep the

humidity up to 35% to keep print quality.

<Note>

Your printer automatically cleans its Print Heads every 24 prints; however more frequent Print Heads

cleaning may need to be done depending on the environment. In this case, change the Auto Head

Cleaning frequency (see “7-2-5. Changing the Auto Head Cleaning Setting”).

Step 2: Check the Wiper Cleaner, replace it when it is full.

The Wiper Cleaner absorbs some waste ink carried by the Wiper Blade. If Wiper Cleaner cannot

absorb waste ink any more, the dirty Wiper Blade wipes the Print Head Nozzles and this causes

misfiring or damage the Print Head. Please replace the Wiper Cleaner and clean the Wiper Blade and

caps when you insert the new Black Ink Cartridge; Check if it is too dirty to wipe off the waste ink. Please

use Cap Cleaning Kit. If the black ink is not changed frequently please consider the wiper.

How to Check:

(1) See “6-1-2. Replacing the Wiper Cleaner” and select “Cap/Wiper Clean” and then turn off your

printer.

(2) Open the Front Cover.

(3)

Pull out the Wiper Cleaner Cassette in the left.

<Note>

Do not tilt the Wiper Cleaner Cassette; ink may get on your hands or clothing.