Brother International HL-2270DW Network Users Manual - English - Page 41

Troubleshooting I cannot complete the wireless network setup configuration. (continued) Question Are you using MAC address filtering? Is your WLAN access point/router in stealth mode? (not broadcasting the SSID) I have checked and tried all of the above, but still cannot complete the wireless configuration. Is there anything else I can do? Interface wireless wireless wireless Solution Confirm the MAC address of the Brother machine is allowed in the filter. You can find the MAC Address by printing the Printer Settings Page. (See Printing the Printer Settings Page on page 27 for information on how to print the Printer Settings Page.  You should type the correct SSID name or Network Key by hand.  Check the SSID name or the Network Key in the instructions supplied with your WLAN access point/router and reconfigure the wireless network setup. (For more information, see Configure the wireless settings on page 22.) Use the Network Connection Repair Tool . See The Brother machine cannot print over the network. The Brother machine is not found on the network even after successful installation. on page 37. The Brother machine is not found on the network during the printer driver installation. Question Are you using security software? Interface Solution 8 wired/  Choose to search for Brother machine again on the installer dialog. wireless  Allow access when the alert message of the security software appears during the printer driver installation.  For more information about security software, see I'm using security software. on page 40. Is your Brother machine wireless placed too far from the WLAN access point/router? Place your Brother machine within about 3.3 feet (1 meter) from the WLAN access point/router when you configure the wireless network settings. Are there any obstructions (walls or furniture, for example) between your machine and the WLAN access point/router? wireless Move your Brother machine to an obstruction-free area, or closer to the WLAN access point/router. Is there a wireless computer, Bluetooth supported device, microwave oven or digital cordless phone near the Brother machine or the WLAN access point/router? wireless Move all the devices away from Brother machine or WLAN access point/router. The Brother machine cannot print over the network. The Brother machine is not found on the network even after successful installation. Question Are you using security software? Interface Solution wired/ See I'm using security software. on page 40. wireless 37