Brother International HL-3170CDW Users Manual - English - Page 168
Replace WT Box, Short Paper, Size Error DX, Size Mismatch, Small Paper, Toner Error, Toner Low: X - troubleshooting
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Troubleshooting Error message Cause Action Replace WT Box It is time to replace the waste toner Replace the waste toner box (see Replacing the box. waste toner box on page 133). Short Paper The length of the paper in the tray is Open the back cover (face-up output tray) to let the too short for the machine to deliver it printed page exit onto the face-up output tray. to the Face-down output tray. Remove the printed pages and then press Go. Size Error DX The paper size defined in the printer driver and the control panel menu is not available for automatic 2-sided printing. Press Cancel. Choose a paper size that is supported by 2-sided printing. The paper size for automatic 2-sided printing is Letter, Legal or Folio. The paper in the tray is not the Load the correct size of paper in the tray and set the correct size and is not available for size of paper for the tray (see Paper Tray automatic 2-sided printing. on page 87). 5 The paper size for automatic 2-sided printing is Letter, Legal or Folio. Size Mismatch The paper in the indicated tray is not the correct size. Put the same size paper in the paper tray that is selected in the printer driver, and then press Go, or in the printer driver select the size of paper that you loaded in the indicated paper tray. Small Paper The paper size specified in the printer driver is too small for the machine to deliver it to the Facedown output tray. Open the back cover (face-up output tray) to let the printed paper out on the face-up output tray and then press Go. Toner Error One or more toner cartridges are not installed correctly. Pull out all the drum units. Take out all the toner cartridges, and then put them back into the drum units. Toner Low: X (X shows the toner cartridge or drum unit color that is near the end of its life. BK=Black, C=Cyan, M=Magenta, Y=Yellow.) If the LCD shows Toner Low you can still print; however, the machine is telling you that the toner cartridge is near the end of its life. Order a new toner cartridge now so a replacement toner cartridge will be available when the LCD shows Replace Toner. WT Box End Soon The waste toner box is almost full. Order a new waste toner box before you get a Replace WT Box message. 162