Brother International HL 5370DW Users Manual - English - Page 126

Error messages in the Status Monitor, Fuser Cover is Open - troubleshooting

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Page 126 highlights

Troubleshooting Error messages in the Status Monitor 7 The Status Monitor will report problems with the printer. Take the necessary action by referring to the following table. If you want to turn the status monitor on, see Status Monitor on page 47 (For Windows® user) or Status Monitor on page 63(For Macintosh users). Error message Action Cartridge Position Error „ Put the drum unit assembly back in. Drum End Soon „ The drum unit is near the end of its life. Buy a new drum unit to replace the current one. See Replacing the drum unit on page 102. Replace Drum „ See Replacing the drum unit on page 102 Duplex Disabled „ Close the back cover of the printer and put the duplex tray back in. Drum Error „ See Cleaning the corona wire on page 113. Front Cover is Open „ Close the front cover of the printer. 7 Fuser Cover is Open „ Close the fuser cover located behind the back cover of the printer. Incorrect paper size for auto DX „ Press Go or Job Cancel. Set the correct paper that you want to use, or load the same size paper that you selected in the current driver setting. The paper size you can use for automatic duplex printing is A4, Letter, Legal or Folio. Jam MP Tray Jam Tray 1 „ Clear the jammed paper from the indicated area. See Paper jams and how to clear them on page 120. Jam Tray 2 Jam Tray 3 Jam Inside Jam Rear Jam Duplex Memory Full „ Press Go to print the remaining data in the printer memory. Cancel the print job if you want to delete the remaining data in the printer memory. See Control panel buttons on page 84. „ Reduce the complexity of your document or cut the print resolution. No Toner „ Add more memory. See Installing extra memory on page 91. „ Open the front cover, then install the toner cartridge. 116

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Troubleshooting
116
7
Error messages in the Status Monitor
7
The Status Monitor will report problems with the printer. Take the necessary action by referring to the
following table.
If you want to turn the status monitor on, see
Status Monitor
on page 47 (For Windows
®
user) or
Status
Monitor
on page 63(For Macintosh users).
Error message
Action
Cartridge Position
Error
±
Put the drum unit assembly back in.
Drum End Soon
±
The drum unit is near the end of its life. Buy a new drum unit to replace the current one.
See
Replacing the drum unit
on page 102.
Replace Drum
±
See
Replacing the drum unit
on page 102
Duplex Disabled
±
Close the back cover of the printer and put the duplex tray back in.
Drum Error
±
See
Cleaning the corona wire
on page 113.
Front Cover is Open
±
Close the front cover of the printer.
Fuser Cover is Open
±
Close the fuser cover located behind the back cover of the printer.
Incorrect paper size
for auto DX
±
Press
Go
or
Job Cancel
. Set the correct paper that you want to use, or load the same
size paper that you selected in the current driver setting. The paper size you can use for
automatic duplex printing is A4, Letter, Legal or Folio.
Jam MP Tray
Jam Tray 1
Jam Tray 2
Jam Tray 3
Jam Inside
Jam Rear
Jam Duplex
±
Clear the jammed paper from the indicated area. See
Paper jams and how to clear them
on page 120.
Memory Full
±
Press
Go
to print the remaining data in the printer memory. Cancel the print job if you
want to delete the remaining data in the printer memory. See
Control panel buttons
on
page 84.
±
Reduce the complexity of your document or cut the print resolution.
±
Add more memory. See
Installing extra memory
on page 91.
No Toner
±
Open the front cover, then install the toner cartridge.