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Brother International IntelliFax-1270 Users Manual - English - Page 85

Document Jam, Machine Error Xx, No Response/busy, Disconnected, Press Stop Key - troubleshoot

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Page 85 highlights

75 M A I N T E N A N C E A N D T R O U B L E S H O O T I N G DISCONNECTED The other party has disconnected during a call or fax. Try calling the other party. DOCUMENT JAM The documents were not inserted or fed properly, or were too long. 1 Open the front cover. 2 Lift the two release levers to release the white roller. 3 Pull the document toward the front of the machine. 4 Lock the levers back in place. 5 Close the cover and press Stop . Front Cover MACHINE ERROR XX and PRESS STOP KEY Contact Brother Customer Service at USA: 1-800-284-4329 (voice) From within Canada: 1-800-853-6660 (voice) From within Montreal: 1-514-685-6464 (voice) NO RESPONSE/BUSY The number you called does not answer or is busy. You may also have reached a number not connected to a fax. Check the number and call again.

Section	Page
Cover	1
User-Friendly Programming	37
Function Mode	37
Alternating Displays	38
Function Selection Table	38
5. Basic Fax Operation	43
Sending Faxes	43
Before you begin:	43
Contrast Setting	44
Manual Transmission	44
Automatic Transmission	45
Manual and Automatic Fax Redial	45
Receiving Faxes	45
Select Answer Mode	45
Easy Receive	46
To select or change your Answer Mode	47
Setting Ring Delay	47
Setting F/T Ring Time	47
Speaker Volume	48
Setting the Handset Volume	48
Ring Volume	49
Smoothing	49
Setting Recording Paper Size	49
Printing a Reduced Incoming Document	50
Recommended Reductions	50
6. Telephone Operation	51
Dialing Options	51
Manual Dialing	51
One Touch Dialing	52
Speed Dialing	52
Hold	52
Pause	52
Tone/Pulse	53
Searching Telephone Index	53
7. Advanced Fax Operation	55
Sending Faxes	55
Quick Scan Fax Transmission	55
Daily Timer	55
Delayed Transmission	56
Interrupting Timer and Poll Waiting	56
Canceling a Delayed Fax	57
Broadcasting	57
Overseas Mode	57
Error Re-Transmission	58
Composing Electronic Cover Page	58
To Create a Custom Comment	58
Always Send Cover Page	59
Temporary Cover Page	59
Printing a Cover Page	60
Call Reservation	60
Print Call Back Message	61
Next-Fax Reservation	61
Multiple Resolution Transmission	62
Receiving Faxes	62
Operation from Extension Telephone	62
For F/T (Fax/Tel) Mode Only	62
Changing Remote Codes	63
To change Remote Codes	63
Printing a Fax in Memory (Only for FAX 1270, MFC 1770 and MFC1780)	63
Distinctive Ring	63
Registering the Distinctive Ring phone number	64
Caller ID	65
Clearing Caller ID Information	66
Polling	66
Setup to Poll Another Fax	66
Setup to Be Polled (Poll Waiting)	67
Delayed Polling	67
Copy Functions	68
Multiple Copies	68
Reducing and Enlarging Copies	68
8. Remote Fax Options	69
Remote Fax Options	69
Setting Fax Storage	69
Paging/Fax Forwarding	70
Programming Paging Number	70
Programming a Fax Forwarding Number	71
Remote Retrieval	71
Changing Remote Retrieval Access Code	71
Using Remote Retrieval Access Code	72
Remote Commands	72
Change Paging/Fax Forwarding Setting	72
Retrieve a Fax	73
Check the Receiving Status	73
Change Answer Mode	73
Exit Remote Operation	73
Retrieving Memory Status List and Fax Messages	73
Changing Fax Forwarding Number	74
9. Printing Reports and Lists	74
Fax Machine Activity	75
To print a report	76
Activity Report Interval	76
Transmission Verification (Xmit) Report	76
10. Important Information	77
Standard Telephone and FCC Notices	77
These notices are in effect on models sold and used in the United States only.	77
International ENERGY STAR® Compliance Statement	78
WARNING	79
Federal Comission Compliance Notice (For USA Only)	79
Industry Canada Compliance Statement (For Canada Only)	79
Important Safety Instructions	80
Compilation and Publication Notice	82
Trademarks	82
11. Maintenance and Troubleshooting	82
Fax-Back System	83
Brother on the World Wide Web	83
Brother Bulletin Board	83
Error Messages	84
If You Are Having Difficulty with Your Fax Machine	87
Printing or Receiving Faxes	87
Condensed Print and Horizontal Streaks; Top and Bottom of Sentences Cut Off	87
Vertical Black Lines When Receiving	88
Phone Line or Connections	88
Fax Machine Does Not Answer When Called	88
No Dial Tone on the Handset	88
Sending Faxes	89
Poor Transmitting Quality	89
Dialing Does Not Work	89
Vertical Black Lines When Sending	89
Handling Incoming Calls	89
Double Ring in FAX/TEL Mode	89
Transferring a Call to the Fax Machine	89
Fax Machine “Hears” Voice as CNG Tone	90
Transmission Verification Report Prints “Result: NG”	90
Custom Features on a Single Line	90
For Customer Service	90
To Order Brother Accessories	90
Index	91
Multi-Function Link® (option) for FAX 1170 and FAX 1270	94
Specifications	95