Brother International IntelliFax-1270 Users Manual - English - Page 90

Fax Machine “Hears” Voice as CNG Tone, Transmission Verification Report Prints “Result: NG”

Page 90 highlights

80 CHAPTER ELEVEN See Easy Receive p. 36 Fax Machine "Hears" Voice as CNG Tone If your fax machine is set to Easy Receive ON, and it answers voice calls by trying to receive a fax, try turning Easy Receive to OFF. Transmission Verification Report Prints "Result: NG" There is probably temporary noise or static on the phone line. Try sending the fax again. If the problem continues, call your Telephone Company to check your phone line. Custom Features on a Single Line If you have Call Waiting, Caller ID, Ring Master, Voice Mail, an answering machine, alarm system or any other custom feature on a single phone line with your fax machine, it may create a problem sending or receiving fax data. For Customer Service USA: 1-800-284-4329 (voice) 1-908-575-8790 (fax) From within Canada: 1-800-853-6660 (voice) 1-514-685-4898 (fax) From within Montreal: 1 514-685-6464 (voice) To Order Brother Accessories If you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother. USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) From within Canada: 1-800-668-2768 (voice)

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80
CHAPTER ELEVEN
Fax Machine “Hears” Voice as CNG Tone
If your fax machine is set to Easy Receive ON, and it answers voice calls by
trying to receive a fax, try turning Easy Receive to OFF.
Transmission Verification Report Prints “Result: NG”
There is probably temporary noise or static on the phone line. Try sending
the fax again. If the problem continues, call your Telephone Company to
check your phone line.
Custom Features on a Single Line
If you have Call Waiting, Caller ID, Ring Master, Voice Mail, an answering
machine, alarm system or any other custom feature on a single phone line
with your fax machine, it may create a problem sending or receiving fax
data.
For Customer Service
USA:
1-800-284-4329
(voice)
1-908-575-8790
(fax)
From within Canada:
1-800-853-6660
(voice)
1-514-685-4898
(fax)
From within Montreal:
1 514-685-6464
(voice)
To Order Brother Accessories
If you have a Visa, MasterCard, Discover or American Express credit card, you
can order accessories directly from Brother.
USA:
1-888-879-3232
(voice)
1-800-947-1445
(fax)
From within Canada:
1-800-668-2768
(voice)
See
Easy Receive
p. 36