Brother International LS-2125i Users Manual - English - Page 52

APPENDIX TROUBLESHOOTING If the machine stops operating correctly, check the following possible problems before requesting service. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at [http://solutions.brother.com]. If the problem persists, contact your dealer or the nearest authorized service center. Symptom The sewing machine does not work. The needle breaks. The upper thread breaks. Possible cause How to put it right The machine is not plugged in. Plug the machine in. The main power switch is turned off. Turn on the main power switch. The bobbin winder shaft is pushed to Move the bobbin winder shaft to the the right. left. You have not used the foot controller properly. Use the foot controller properly. You have not inserted the needle properly. Insert the needle properly. The needle clamp screw is loose. Use the screwdriver to firmly tighten the screw. The needle is bent or blunt. Replace the needle. You have not used the right combi- Choose a thread and needle that are nation of fabric, thread and needle. appropriate for the type of fabric. The presser foot you are using is not Attach the presser foot that is correct appropriate for the type of stitch that for the type of stitch that you want to you want to sew. sew. The upper thread tension is too tight. Loosen the upper thread tension. You are pulling the fabric too much. Lightly guide the fabric. The area around the hole in the needle plate is scratched. Replace the needle plate. Contact your retailer or the nearest authorized service center. The area around the hole in the presser foot is scratched. Replace the presser foot. Contact your retailer or the nearest authorized service center. The bobbin case is scratched. Replace the bobbin case. Contact your retailer or the nearest authorized service center. You have not used a bobbin that has been designed for this machine. Incorrect bobbins will not work properly. Only use a bobbin that has been designed for this machine. You have not threaded the upper thread properly. (for example, you have not fitted the spool properly, or the thread has come out of the guide above the needle.) Correct the upper threading. There are knots or tangles in the thread. Remove any knots or tangles. The needle is not appropriate for the Choose a needle that is appropriate thread you are using. for the type of stitch. The upper thread tension is too tight. Loosen the upper thread tension. The thread is tangled, for example, in the shuttle race. Remove the tangle thread. If the thread is tangled in the shuttle race, clean the shuttle race. Reference page 10 page 10 page 13 page 11 page 20 page 21 page 20 page 19 page 35, 36, 38, 40, 41 page 28 - - - - page 12 page 16 - page 19 page 28 page 46 50