Brother International MFC-9320CW Network Users Manual - English - Page 198

General problems

Page 198 highlights

Troubleshooting General problems 14 CD-ROM is inserted, but does not start automatically 14 If your computer does not support Autorun, the menu will not start automatically after inserting the CD-ROM. In this case, execute Start.exe in the root directory of the CD-ROM. How to reset the Brother print server back to the factory default 14 You can reset the print server back to its factory default settings (resetting all information such as the password and IP address information). (See Restoring the network settings to factory default on page 117.) My computer cannot find the machine/print server. I cannot make a necessary connection to the machine/print server. My machine/print server does not appear in the window of Remote Setup, BRAdmin Light or BRAdmin Professional. 14 „ For Windows® The Firewall setting on your computer may be rejecting the necessary network connection to the machine. In this case, you will need to disable the Firewall on your computer and install the drivers again. Windows® XP SP2 or greater users: 14 a Click the Start button, Control Panel, Network and Internet Connections. b Click Windows Firewall. c Click the General tab. Make sure that Off (not recommended) is selected. d Click OK. Note After the Brother software package is installed, enable your Firewall again. 14 187

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Troubleshooting
187
14
General problems
14
CD-ROM is inserted, but does not start automatically
14
If your computer does not support Autorun, the menu will not start automatically after inserting the CD-ROM.
In this case, execute
Start.exe
in the root directory of the CD-ROM.
How to reset the Brother print server back to the factory default
14
You can reset the print server back to its factory default settings (resetting all information such as the
password and IP address information). (See
Restoring the network settings to factory default
on page 117.)
My computer cannot find the machine/print server.
I cannot make a necessary connection to the machine/print server.
My machine/print server does not appear in the window of Remote Setup, BRAdmin Light or
BRAdmin Professional.
14
For Windows
®
The Firewall setting on your computer may be rejecting the necessary network connection to the machine.
In this case, you will need to disable the Firewall on your computer and install the drivers again.
Windows
®
XP SP2 or greater users:
14
a
Click the
Start
button,
Control Panel
,
Network and Internet Connections
.
b
Click
Windows Firewall
.
c
Click the
General
tab. Make sure that
Off (not recommended)
is selected.
d
Click
OK
.
Note
After the Brother software package is installed, enable your Firewall again.