Brother International MFC-J5910DW Network Users Manual - English - Page 79

Troubleshooting I cannot complete the wireless network setup configuration. (continued) Question Is your WLAN access point/router in stealth mode? (not broadcasting the SSID) I have checked and tried all of the above, but still cannot complete the wireless configuration. Is there anything else I can do? Interface wireless wireless Solution  You should type the correct SSID name or Network Key by hand.  Check the SSID name or the Network Key in the instructions supplied with your WLAN access point/router and reconfigure the wireless network setup. (For more information, see Configuring your machine when the SSID is not broadcast uu page 26.) Use the Network Connection Repair Tool. (See (Windows®) Confirming the IP address and the Subnet Mask using the Network Connection Repair Tool. uu page 76.) The Brother machine is not found on the network during the MFL-Pro Suite installation. Question Interface Solution Are you using security software? wired/  Confirm your settings on the installer dialog. wireless  Allow access when the alert message of the security software appears during the MFL-Pro Suite installation.  For more information about security software, see I'm using security 8 software. uu page 78. Is your Brother machine wireless placed too far from the WLAN access point/router? Place your Brother machine within about 3.3 feet (1 meter) from the WLAN access point/router when you configure the wireless network settings. Are there any obstructions (walls or furniture, for example) between your machine and the WLAN access point/router? wireless Move your Brother machine to an obstruction-free area, or closer to the WLAN access point/router. Is there a wireless computer, Bluetooth supported device, microwave oven or digital cordless phone near the Brother machine or the WLAN access point/router? wireless Move all the devices away from Brother machine or WLAN access point/router. 75