Canon Canon CX-G2400 2 Inkjet Card Printer CX-G2400 Basic Operation Guide
Canon Canon CX-G2400 2 Inkjet Card Printer Manual
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- Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 1
CX-G2400 COLOR CARD PRINTER #BTJD0QFSBUJPO(VJEF Please read this guide before operating this product. When nished reading, store it in a safe place for future reference. - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 2
About Instruction Manuals Thank you for purchasing the Canon CX-G2400 Color Card Printer. The following manuals come with this product. ⨋⨋ Getting Started Guide • This manual describes the procedures for installing and making preparations for using this product. • Read this manual first. ⨋⨋ Basic - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 3
Instructions.... 3 Names and Functions of Components....10 External View 10 Internal View 11 Transport Unit 12 Operation Panel 13 Turning the Printer On/Off 15 Turning the Printer On 15 Turning the Printer 34 How to Check the Printer Status........35 Troubleshooting 36 Status Lamp Lights up - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 4
not to perform the described operations. Sample Screens The sample CX-2400 printer driver screens displayed in this manual were created with Windows 10. Trademarks • Canon and the Canon logo are registered trademarks of Canon Inc. • Microsoft and Windows are trademarks or registered trademarks of - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 5
Important Notices • Copying this manual or any part of this manual without permission is strictly forbidden. • The specifications for this printer and software provided with the printer are subject to change without personal or household use under limited circumstances. ■■ Product Name CX-G2400 2 - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 6
please read this section ("Important Safety Instructions") thoroughly. Warnings and important matters are described here to ensure safe use of the product. Do not attempt to operate this printer in any way other than those mentioned in the manual. ■■ Installation • Make sure that there is sufficient - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 7
Important Safety Instructions CAUTION • Do not install the printer in the following locations: -- A damp or dusty location -- A • Do not use any power cord and AC adapter other than those supplied with the printer. Do not use the supplied AC adapter for any other product. This could cause a - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 8
Important Safety Instructions outlet that is not shared by other equipment or appliances. • To avoid quickly in an emergency. • Do not use any power outlet other than the one rated for the printer. This printer is designed to be used in the region where you purchased it. Also, make sure that the - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 9
Safety Instructions • Do not insert any metal objects into the printer. Also, do not let a metallic piece (clip, staple, etc.), or water and a flammable solvent (alcohol, benzene, thinner, etc.) into the printer. If it is brought into contact with the electric parts inside the printer, a fire - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 10
Important Safety Instructions • When the feeder lift tray is moving, do not touch it. Also, do not insert your hand or place objects below the tray. Doing so can cause injury or malfunction. IMPORTANT • Do not open the ink tank cover or transport unit lever, turn the printer off, or remove the power - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 11
Safety Instructions ■■ Moving CAUTION • Before moving the printer, turn it off, remove the power plug from the power outlet, and disconnect the interface cable. Otherwise, the power cord and other cables could be damaged, resulting in a fire or electric shock. • Before carrying the printer, detach - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 12
Important Safety Instructions -- The power goes OFF and ON when the power cord is bent walkway. -- The power cord or AC adapter is placed in front of heating appliance. CAUTION • Before cleaning the printer, be sure to turn it off and remove the power plug from the power outlet. Otherwise, a fire or - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 13
statuses are provided on this panel. 2 Stacker Receives printed media output from the printer. 3 Transport Unit (P.12) Pull this unit out when clearing paper jams or adjusting the paper guides. 4 Ink Tank Cover Open this cover when replacing ink tanks. 6 USB Connector Connect a USB cable to this - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 14
.) 12 Power Socket Connect the supplied AC adapter to this socket. IMPORTANT • While the printer is operating, do not open the ink tank cover or the transport unit lever. It could cause a printer failure. Internal View 1 1 Maintenance Cartridge Ink used to clean the printhead is collected in - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 15
3 Transport Belt Transports paper here. Clean the transport area when stained with paper dust and ink. For how to clean, refer to "Cleaning the Printer" (User's Guide). 4 Paper Guide This guide holds the paper down to keep it from floating. Normally, set the lever to the MM position for use. If the - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 16
from the computer is possible (online mode). Blink (green): The printer is processing or operating (printing, cleaning, etc.) Lit (orange): An operator call error has occurred. Blink (orange): A service call error has occurred. Off: Instructions and print data cannot be received from the computer - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 17
stops printing temporarily. Pressing this key again resumes printing. 6 Tray Key Use this key to move the feeder lift tray upward/ downward. NOTE • When the printer is in the sleep mode, the Status lamp, Ink Lamps, and Maintenance Cartridge Lamp will remain off regardless of the statuses of the - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 18
On 1 Press the Power key. The status lamp will blink (green), and then light up. NOTE • About the Sleep Timer This printer is designed to enter the sleep state automatically if a predetermined time elapses without printing. By default, the time is set to 4 minutes. For details of - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 19
printer is operating. Make sure the Status lamp lights up (green) before turning the printer printer is turned off. IMPORTANT • When unplugging the power cord after turning the printer off, make sure the Power lamp is off. • If the printer the printer is not in use for 240 minutes, the printer will - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 20
and availability. 1 Make sure the Power lamp is lit. If the Power lamp is off, press the Power key to turn on the printer. (P.15) 2 Set the paper switch lever. Paper Plastic Card Extra Thick Paper Set the lever to the appropriate position according to the paper to be printed on. Plastic - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 21
Loading Paper 3 Lower the feeder lift tray. 4 If the feeder lift tray is already lowered, proceed to step . 1. Press the Tray key. Wait for the feeder lift tray to stop. CAUTION • Do not touch the feeder lift tray when it is moving. Do not insert your hand or place objects below the tray. Doing - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 22
Loading Paper 4 Remove the paper from its packaging. For business card or card 1. Flip through the four sides of the paper to separate the sheets. As shown in the figure, flip through the four sides (a, b, c, and d) of the - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 23
flip through small numbers of cards at a time. Loading the card after flipping through it prevent multiple cards from being fed at once. IMPORTANT • Depending on the operating environment paper jams or printing surface rubbing may occur. In such a case, adjust the paper guides to the paper width - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 24
Loading Paper 5 Load paper. 21 1. Open the auxiliary tray. If there is paper in the feeder slot, remove it. 2. Loosen the side guide screw. Please note, if the screw its turned too much, it will come off. 3. Load the paper so that the furthest edge touches the back - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 25
Loading Paper 4. Adjust the side guides to the paper edge, and secure them in place with the screw. stack is not exceeding the load limit mark. B Paper length of 91 (3.58 inch) mm or less (business card, etc.): Can be set up to the load limit mark (arrow) (B). Paper length of 157 mm (6.18 inch - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 26
properly. • When changing the paper size, adjust the width of the side guides according to the width of the paper. If they are not set properly, stop. If the power lamp is blinking, press the Power key to turn the printer on. (P.15) CAUTION • Do not touch the feeder tray lift when it is moving - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 27
Loading Paper 7 Check the paper guide positions. 1. Remove the stacker if it is used. 2. Raise the transport unit lever, and pull the transport unit out. 3. Pull out the transport unit with both hands as shown in the figure. 24 - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 28
with ink. If a stain occurs, clean the transport unit, refer to "Cleaning the Printer" (User's Guide). • Normally, there is no need to set the paper guides to positions other than MM. You only need to adjust the paper guides to the paper width when paper jams or printing surface rubbing does not - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 29
careful not to touch the paper guides causing their positions to be changed. CAUTION • When returning the transport unit back inside the printer, be careful not to get fingers caught between the transport unit and the inside of the printer. 6. Push the transport unit lever until it clicks. - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 30
For paper with the length of 91 mm (3.58 inch) or less (business card, etc.), use the stacker with the extension tray at the standing position. the Printer" (User's Guide). • Store the transport unit in the printer. • Install the stacker on a platform such as a table on which the printer is - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 31
Making Prints This section explains how to micro margin printing using Business Card 55.0 x 91.0 mm (2.17 x 3.58 inch) Matte coated document. IMPORTANT • For instructions on how to check the paper size specified in the printer driver, refer to the Instruction Manual that comes with your application - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 32
How to Print NOTE • If the paper size cannot be obtained from the printer driver, follow the procedure below to set the document paper size. In micro margin printing, create the document larger than the actual paper size. Document - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 33
How to Print When the 157.0 mm - 172.0 mm (6.18 inch - 6.77 inch): Set the paper length 1.7 mm (0.07 inch) longer than the actual length. 0.85mm (0.04inch) Transport direction Paper length 157.0mm - 172.0mm (6.18inch - 6.77inch) Document paper length ( = Paper length + 1.7mm (0.07inch) ) 0.85mm - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 34
printer driver setup window. Select [Canon CX-G2400], and then click [Preferences] or [Properties]. 5 Set the paper size and type. 1 2 3 1. Select the paper size. Select [[X]Business Card the printer driver. For the printer driver installation procedure, refer to the "Setup Guide." IMPORTANT - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 35
software. To make print settings which can be commonly used by multiple application software, open the [Devices and Printers] folder. For more details, refer to "Configuring Print Settings" (User's Guide). • If the paper size you want to select is not found in the list, set the Custom Paper - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 36
] The number of the page currently being printed is displayed. [Copies] The progress of printing of each page is displayed. For example, when the printer is set so as to print ten copies of a document consisting of three pages,"0001/0010" to "0010/0010" are displayed sequentially during printing of - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 37
Cancel Printing To cancel printing, click [Cancel Print Job] on the status monitor. How to Print NOTE • Stop Printing Temporarily To stop printing temporarily, press the Pause key on the operation panel. • Besides the status monitor, you can cancel printing from the Print Queue window (a window in - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 38
the status monitor, refer to "List of Error Messages/ Warning Messages" (User's Guide). • By default, the status monitor automatically appears when printing begins. Refer to "Checking the Printer Status" (User's Guide) for information on how to activate the status monitor and update display settings - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 39
Troubleshooting Here are explanations of actions required for dealing with problems that occur while using this printer. If problems persist after trying these procedures, contact your place of purchase. Status Lamp Lights up Orange When an error occurs in the printer that requires attention, the - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 40
Troubleshooting IMPORTANT • For information on the details of the messages displayed on the Status Monitor and how to deal with errors, refer to "List of Error Messages/Warning Messages" (User's Guide). • When error messages are displayed, the printer will automatically go offline. Depending on the - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 41
Troubleshooting Power Does not Turn on Points to Confirm Is the AC adapter to the computer? Is the correct printer selected? Are you printing a large image? Are you printing for long periods of time? Did the test pattern print? Are there problems occurring with the computer? Solution Double- - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 42
Troubleshooting sleep state. Refer to Microsoft Windows product documentation for instructions on adjusting your computer's power settings. (P.28) Reinstall @MDL ("n" represents the last six digits of the printer's Mac address, and MDL is the printer's model name.) If the setting is incorrect, - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 43
Troubleshooting Points to Confirm (When you are connected within a network environment) Are the printer and computer configured on the same network? Solution Make sure that the computer and this printer are installed on the same network according to the following steps: (Confirming the IP address) - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 44
Troubleshooting (When you are connected within a network environment) Is communication with the printer enabled? 2. Right-click the printer icon and select [Printer Properties]. The properties window will cannot be flattened, adjust the paper guides to the paper width, and then print. (P.50) 41 - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 45
Troubleshooting Points to Confirm Are the paper guides set properly? Solution Check that the paper guides are set to the MM position. (P.25) If the paper guides are adjusted to the paper width, check that the guides are set properly. If the paper guides Cleaning the Printer" (User's Guide). Has - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 46
Troubleshooting Condition The printing is blurred. Solution Confirm that the paper set (size, shape, and type) matches the paper (size, shape, and type) configured by the application software or printer Guide). The area around characters or the layer areas appear uneven. Open the printer driver - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 47
Troubleshooting Condition During micro margin printing, the print position and margins the curl. If the paper cannot be flattened, adjust the paper guides to the paper width, and then print. (P.50) Open [Color] sheet of the printer driver, and adjust the settings for image quality and color. Refer - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 48
Troubleshooting Condition The back of the printer gets stained. The margin of the final print is too small or large. Solution Printing on paper that is the wrong size could stain the transport belt, paper guides, or other areas. Confirm that the size of the set paper and the [Paper Size] - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 49
Troubleshooting Paper Is Jammed When a paper jam occurs during printing, the paper. When paper that is not compatible is used, blurring or bleeding may occur and it may adversely affect the printer, causing a malfunction. • If the paper leading edge is folded or the paper is curled, paper jams may - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 50
Troubleshooting 3. Pull out the transport unit with both hands as shown in the figure. CAUTION • When pulling the transport unit out of the printer, hold it firmly with both hands so it does not fall. • Do not put your hands inside the printer. Failures or physical injury could result. Ink adhered - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 51
Troubleshooting 4. Remove the jammed paper from the transport unit Check that the paper is not jammed further in the transport unit. If paper is jammed, remove it. 2 Check the feeder slot. If paper is jammed, remove it. 48 - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 52
or your finger caught in the sensor lever (A). A 3 Set the transport unit in the printer. 1. Slowly insert the transport unit as far as it will go. As you do this, be careful not to touch the paper guides causing their positions to be changed. 2. Push the transport unit lever until it clicks - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 53
Insert the connection part of the stacker straight into the slot of the printer. IMPORTANT • Adjust the paper guides to the paper width Adjust the paper guides to the paper width. However, when the paper guides are adjusted to the paper width, micro margin printing is not possible. A C G MM - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 54
Troubleshooting transport belt, paper guides, or other areas may be stained with ink. If stain occurs, clean the transport unit, refer to "Cleaning the Printer" (User's Guide). -- When you change the size of the set paper, reset the paper guides. If the paper guides are set narrower than the paper - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 55
Specifications ■■ Printer Product name CX-G2400 Printing method Inkjet Print colors Full color Output resolution 1200dpi x 1200dpi Printing speed Business Card/Plastic Card: 50 sheets/min Card (Length 157 mm (6.18 inch) or more): 25 sheets/min Transport speed Auto mode: 160, 120, 80 mm/ - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 56
■■ Paper Paper Paper size Paper thickness Tray capacity Stacking capacity (Stacker used) Dedicated paper (matte coated paper, glossy paper) Dedicated plastic card (for Inkjet) 51.0 mm - 58.0 mm (2.01 inch - 2.28 inch) (W) 81.0 mm - 91.0 mm (3.19 inch - 3.58 inch), 157.0 mm - 172.0 mm (6.18 - Canon Canon CX-G2400 2 Inkjet Card Printer | CX-G2400 Basic Operation Guide - Page 57
CANON U.S.A., INC. One Canon Park, Melville, NY 11747, U.S.A. www.usa.canon.com 4Y8-8145-010 CANON FINETECH NISCA INC. 2017 PRINTED IN JAPAN
Basic Operation
Guide
COLOR CARD PRINTER
CX-G2400
Please read this guide before operating this product.
When finished reading, store it in a safe place for future reference.