Canon Color imageCLASS MF8170c imageCLASS MF8170c Basic Guide
Canon Color imageCLASS MF8170c Manual
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Canon Color imageCLASS MF8170c manual content summary:
- Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 1
Color imageCLASS MF8170c Basic Guide - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 2
and Instructions • Printing and Scanning Instructions • Troubleshooting • Remote User Interface Instructions Facsimile Guide Software Guide CD-ROM Remote UI Guide CD-ROM • Network Connectivity and Setup Instructions Network Guide CD-ROM Model Name • H12297 (Color imageCLASS MF8170c) • The - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 3
Scanning Chapter 7 System Monitor Chapter 8 Maintenance Chapter 9 Troubleshooting Chapter 10 Machine Settings Chapter 11 Appendix Includes the specifications of this machine and the index. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 4
Support 1-1 Main Components of the Machine 1-2 Operation Panel 1-4 Standby Display 1-5 Energy Saver Mode 1-6 Setting the Energy Saver Mode Manually 1-6 Restoring from the Energy Saver Mode Manually 1-7 Chapter 2 Paper Handling Print Media Requirements 2-1 Storing Paper 2-1 Storing Color - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 5
Paper Output Area 2-22 Face Down Paper Output Area 2-23 Face Up Paper Output Area 2-24 Chapter 3 Document Handling Document Requirements 3-1 Problem Documents 3-2 Scanned Area of a Document 3-2 Setting Up Documents 3-3 Placing a Document on the Platen Glass 3-3 Loading Documents in the ADF - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 6
13 Storing Toner Cartridges 8-14 Recycling Used Cartridges 8-15 The Clean Earth Campaign 8-16 THE Canon CARTRIDGE RECYCLING PROGRAM 8-16 U.S.A. PROGRAM 8-17 Packaging 8-17 Shipping 8-19 CANADA PROGRAM-CANADA PROGRAMME 8-20 Replacing the Drum Cartridge 8-22 Replacing the Drum Cartridge 8-22 - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 7
Troubleshooting Clearing Jams 9-1 Paper Jam Inside the Machine 9-2 Paper Jam Behind the Machine 9-9 Paper Jam in the Drum Cartridge 9-18 Removing Jammed Paper from the ADF 9-20 LCD Messages 9-22 Paper Feeding Problems 9-26 Copying Problems 9-29 Print Quality Problems 9-30 Printing Problems - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 8
Preface Thank you for purchasing Canon Color imageCLASS MF8170c. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 9
Messages Displayed in the LCD The following are a few examples of how messages in the LCD are expressed in this manual. The messages are indicated within angle brackets. • If is displayed, the machine cannot scan the documents. • appears in the LCD. ix - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 10
Color imageCLASS MF8170c in accordance with the instructions, may cause harmful the user is encouraged to try to correct the interference by one or more manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 11
confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. Do not remove protective housings or external covers, except as directed by this manual. CDRH Regulations The Center for Devices and Radiological Health - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 12
printers, facsimiles, and copiers. The standards and logos are uniform among participating nations. Trademarks Canon, the Canon logo, and imageCLASS are trademarks of Canon permission of Canon Inc. Disclaimers The information in this manual is subject to change without notice. Canon INC. MAKES - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 13
of these documents is set forth below. This list is intended to be a guide only. If you are uncertain about the legality of using your product to scan, (canceled or uncanceled) • Identifying Badges or Insignias • Selective Service or Draft Papers • Checks or Drafts Issued by Governmental Agencies - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 14
user or other persons or destruction of property, always pay attention to these instructions. Also, since it may result in unexpected accidents or injuries, do not perform any operation unless otherwise specified in the manual , contact Canon Authorized Service Facilities or the Canon Customer Care - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 15
, do not use extension cords. Using an extension cord may result in a fire or electrical shock. If an extension cord must be used, however, use one rated for voltages of 120 V AC and over, untie the cord binding, and insert the power plug completely into the extension cord outlet to ensure - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 16
the instructions in the guides included with your machine. Adjust only those controls that are covered by the instructions in the guides since the power cord from the power outlet. Then, contact Canon Authorized Service Facilities or the Canon Customer Care Center. Continued use of the machine in - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 17
the power cord from the power outlet. Then, contact Canon Authorized Service Facilities or the Canon Customer Care Center. CAUTION • Do not place heavy objects the laser beam cannot escape from the machine during any phase of user operation. Read the following remarks and instructions for safety - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 18
into open flames, as this may cause the toner remaining inside the cartridge to ignite, resulting in burns or a fire. CAUTION • Never attempt to service this machine yourself, except as explained in this manual. There are no user serviceable parts inside the machine. Adjust only those controls - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 19
inside the cartridges from scattering, and dispose of them in a location away from open flames. CAUTION Keep toner and other consumables out of the reach of small children. If these items are ingested, consult a physician immediately. Other Warnings WARNING For cardiac pacemaker users: This product - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 20
xx - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 21
to provide trouble-free operation. If you encounter a problem with the machine's operation, try to solve it by using the information in Chapter 9, "Troubleshooting." If you cannot solve the problem or if you think your machine needs servicing, contact Canon Authorized Service Facilities or - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 22
. c Document feeder tray Place documents. d Document guides Adjust to the width of document. e Scanning platform Lift it to access inside the machine. f Output tray Outputs printouts. g Cartridge cover Open it when you install drum and toner cartridges, or remove jammed paper. h Front cover Open - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 23
Introduction a b 1 c a Platen glass cover Open it when you place documents on the platen glass for copying or scanning. b Platen glass Place documents. Rear View a c Multi-purpose tray Holds the paper supply. d b LINE EXT. c ef a USB port Connect the USB (Universal Serial Bus) cable. b Power - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 24
Selcet Menu Status Monitor B&W Start Set Color Start Stop/Reset ABC DEF 123 GHI Alarm indicator Flashes red when the machine has a problem such as a paper jam. (The error message Energy Saver key Sets or cancels the energy saver mode manually. The key lights green when the energy saver mode - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 25
■ Fax Mode Date & time Receive mode Image quality Canon Color imageCLASS MF8170c has various fax features such as Error Correction Mode (ECM and broadcasting, etc. For more details about Fax functions, see the Facsimile Guide. NOTE When the machine is plugged in, the LCD displays - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 26
- When receiving faxes - When you pick up the handset of the telephone connected to the machine - When receiving a call Setting the Energy Saver Mode Manually 1 Press [Energy Saver]. The LCD is turned off and the Energy Saver key lights up. NOTE Right after the machine is restored from the energy - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 27
Restoring from the Energy Saver Mode Manually 1 Press [Energy Saver]. The Energy Saver key goes off and the machine enters the standby mode. NOTE 1 The machine can be restored from the energy - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 28
1 Introduction 1-8 Energy Saver Mode - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 29
paper. • If the paper storage room and work area differ significantly in temperature or humidity, keep the paper in the work area for at least one day prior to printing so that it can adapt to the new environment. When paper is moved to a location that differs significantly in temperature or - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 30
that is no longer required. • Confirm that the color prints are completely dry before placing one over another. Prints may stick if they are placed together half-dried. Paper Handling • Store color prints on a flat surface to avoid creasing or curling. Toner may peel off when they are folded or - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 31
the recommended area for optimum print quality and the entire area where the machine can technically 2 print from your computer. Printing area (light shade): Canon recommends that you print within this area. ■ Paper MAX. 13/64" (5 mm) MAX. 13/64" (5 mm) MAX. 13/64" (5 mm) Feeding direction - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 32
Loading Paper This section describes how to load paper in the cassette and the multi-purpose tray. CAUTION 2 When loading paper, take care not to cut your hands on the edges of the paper. Paper Handling NOTE The cassette holds up to approximately 250 sheets of 17 lb (64 g/m2) paper. Loading - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 33
the lock is released and may result in personal injuries. Lock release lever Lock release lever 3 Hold the lock release lever of the rear paper guide and slide the guide to the mark indicating the subject paper size. The paper size indicated on the paper - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 34
using B5 size paper (182 mm x 257 mm). "B5-ISO" and "8.5" x 13"" are not used. 4 Adjust both sides of the paper guide to the mark of the desired paper size. When adjusting the paper guides, hold both guides at one time. 2 Set this part to the position of paper size. IMPORTANT Align the paper - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 35
your hands with the edges of the paper. IMPORTANT • Make sure that the paper guide is adjusted to fit the paper size. If it does not fit correctly, it that the paper stack does not exceed the paper limit mark on the paper guide, as it may result in misfeeds. • Double-feeding may occur frequently if - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 36
the front of the cassette. ABC 2 Paper feed direction 6 Press down the paper stack so that it is loaded under the hook on the paper guides. Confirm that there is sufficient space between the hook and paper stack. Take out some paper when there is no space. Hook Hook 2-8 Loading Paper - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 37
Paper Handling 7 Set the paper cassette into the machine. Push the paper cassette into the machine firmly until the front side of the cassette is flush with the front surface of the machine. 2 ● Amount of Paper Remaining in the Cassette The paper cassette has a display indicating the amount of - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 38
the multi-purpose tray using the following procedure. 1 Open the multi-purpose tray. Hold the grip at the center of the front surface of the printer. 2 2 Pull out the auxiliary tray. IMPORTANT Be sure to pull out the auxiliary tray when loading paper in the multi-purpose tray. 2-10 Loading Paper - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 39
Paper Handling 3 Open the extension tray when loading long-size paper such as A4. 2 Closing the Multi-Purpose Tray Close the multi-purpose tray using the following procedure. Keep the multi-purpose tray closed when it is not used. 1 Remove any loaded paper, close the extension tray, and then put - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 40
"Opening the Multi-Purpose Tray," on p. 2-10. 2 2 Spread the paper guides a little wider than the actual paper width. 3 Gently load the stack of paper Be sure that the paper stack is loaded under the paper limit guides. Paper limit guide CAUTION When loading paper, be careful not to cut your hands - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 41
Paper Handling • Confirm that there is sufficient space between the paper limit guides and the paper stack. Take out some paper when there is no space. • Load the paper stack straight. • If the rear edge of the paper - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 42
that they fit to both sides of the paper stack. 2 IMPORTANT • Be sure to align the paper guides with the width of the paper. If the guides are too loose or too tight, it may result in misfeeds or paper jams. • Do not touch the paper in the multi-purpose tray or - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 43
tray and pull out the auxiliary tray. For opening the multi-purpose tray, see "Opening the Multi-Purpose Tray," on p. 2-10. 2 Spread the paper guides a little wider than the actual envelope width. 2 3 Place the stack of envelopes on a flat surface, flatten them to release any remaining air, and be - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 44
flap side come the leftward. Be sure to insert the envelopes completely. Be sure that the stack of envelopes is loaded under the paper limit guides. Paper limit guide 2-16 Loading Paper - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 45
the edges of the envelopes. IMPORTANT • Up to 10 sheets of envelopes can be loaded. • Confirm that there is sufficient space between the paper limit guides and the envelope stack. Take out some envelopes when there is no space. • The back side (with adhesive surface) of an envelope cannot be - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 46
Paper Handling IMPORTANT • Be sure to align the paper guides with the width of the envelopes. If the guides are too loose or too tight, it may result in misfeeds or paper jams. 2 • Do not touch the envelopes in the multi-purpose tray or - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 47
Paper Handling Specifying the Paper Size and Type (Common for Cassette and Multi-Purpose Tray) Specifying the Paper Size At the factory, the paper size has already been set to . Each time you change the paper size you load in the cassette or the multi-purpose tray, it is necessary to 2 - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 48
Specifying the Paper Type is selected as the default paper type. When using paper other than plain paper, you can specify the paper type according to the following. Specifying the paper type can prevent poor copy quality, or the printout not being printed correctly. 2 1 Press [Menu]. - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 49
Orientation of the Document and the Paper Loading When you load or place a document in the ADF or on the platen glass, the orientation of the document and the orientation of the paper in the cassette or in the multi-purpose tray are as shown below. ADF Document Platen glass Document 2 Paper - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 50
Selecting the Paper Output Area Face down paper output delivers paper with the printed side down on the output tray. Face up paper output delivers paper with the printed side up from the output area. Select the area depending on your purpose by opening or closing the face up 2 cover. Open the - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 51
Paper Handling Paper Type Transparencies Envelopes Paper Output Area face up face down face up face down The Number of Output Sheets 1 sheet 10 sheets 1 sheet 10 sheets Face Down Paper Output Area The paper is delivered with the printed side down on the output tray. 2 Paper is stacked in - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 52
which tend to curl, because the paper is delivered straight through out of the machine. Open the face up cover. • Remove the delivered paper one by one. 2 IMPORTANT • Do not pull the paper forcibly. • This machine has no face up output tray. Remove the delivered paper with your hand. • Do not - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 53
of paper (e.g., tracing paper*1, transparencies*1, etc.) Book ADF Plain paper (multiple page documents of the same size, thickness, and weight or one page documents) Size (W x L) Max. 8 1/2" x 11 3/4" (216 mm x 297 mm) Max. 8 1/2" x 14" (216 mm x 356 mm) (LGL) Min. 5 13/16" x 4 1/8" (148 mm - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 54
NOTE When making copies of a small size document, the copy speed may be slightly slower than usual. Problem Documents • Make sure any glue, ink, or correction fluid on the document is completely dry before placing it on the platen glass or loading it - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 55
Document Handling Setting Up Documents For scanning, place your documents on the platen glass or load them in the ADF. Where you set up your documents depends on the size and type of documents you want to scan. (See "Document Requirements," on p. 3-1.) Placing a Document on the Platen Glass 1 - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 56
Document Handling The illustration below shows how to place an LTR-size document on the platen glass. 3 3 Gently lower the platen glass cover. The document is now ready for scanning. Loading Documents in the ADF 1 Fan the edges that will feed into the machine first, then tap the edges of multiple - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 57
2 Adjust the document guides to the width of the document. 3 Load the documents face up in the ADF. 3 Document Handling NOTE • For multiple page documents, the pages are fed one by one from the top of the stack (from the first page). • Wait until all pages of your document have been scanned - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 58
The Paper Path of the ADF Scanning unit 1 2 3 The machine scans documents from the first page. 3 NOTE • When documents are loaded in the ADF, the scanning unit moves to the position shown above and remains there. • When documents are not loaded in the ADF, the scanning unit moves to scan it. - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 59
from your computer using the printer driver included in the CD-ROM. Before Printing Before printing, software must be installed in your computer. • If not, please see the Set-Up Instructions for Networking and Printing or Chapter 1, "Installation," in the Software Guide. Check if the machine is - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 60
2 Click the corresponding printer driver icon. 3 From the [File] menu, click [Set as Default Printer] (Windows 98/ Me: [Set as Default]). 4 Printing from Your Computer 4-2 Before Printing - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 61
using, select the printer to be used in the [General] tab sheet in the [Print] dialog box, then specify the print settings in the corresponding tab sheet (only for Windows 2000). 6 Specify the required settings ➞ click [OK]. For details on the color printing, see the Software Guide. 7 Click [Print - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 62
] (Windows 98/Me/2000: [Printers]) folder. ● On Windows XP/Server 2003: ❑ Click [start] on the Windows task bar ➞ select [Printers and Faxes]. ● On Windows 98/Me/2000: ❑ Click [Start] on the Windows task bar ➞ select [Settings] ➞ [Printers]. 4 2 Double-click the corresponding printer driver icon - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 63
More Information For detailed information on all printing features, see Chapter 2, "Printing," in the Software Guide. 4 Printing from Your Computer More Information 4-5 - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 64
4 Printing from Your Computer 4-6 More Information - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 65
types of documents you can copy, their requirements, and details on setting up documents, see Chapter 3, "Document Handling." IMPORTANT For better scanning quality for color documents, we recommend that you place documents on the platen glass. If you use the ADF, the scanned image might not be clear - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 66
type should be selected in the Menu. (See "Specifying the Paper Type," on p. 2-20.) • If you intend to make a copy and print with a thermal transfer printer using the same sheet of paper, make the copy first. Failure to do so may make copies dirty or cause a paper jam. 5 • When copying onto - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 67
5 Press [B&W Start] or [Color Start]. NOTE • To cancel copying, press [Stop/Reset] ➞ follow the instructions in the LCD. You can also cancel copying using [Status Monitor]. (See "Confirming and Deleting a Copy Job," on p. 7-3.) • When you cancel copying while scanning a document - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 68
Setting Enlarging/Reducing You can enlarge or reduce the copy size using preset copy ratios or using custom copy ratios. Enlarging/Reducing Using Preset Copy Ratios 1 Press [Enlarge/Reduce]. 2 Press [((-)] or [)(+)] to select the copy ratio ➞ press [Set]. 5 You can select from the following: - - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 69
Enlarging/Reducing Using Custom Copy Ratios 1 Press [Enlarge/Reduce] twice. 2 Use the numeric buttons to enter the copy ratio ➞ press [Set]. ZOOM 50-200% - 80% 01 + ➞ 80% LTR TEXT/PHOTO • You can enter the copy ratio from 50% to 200%, selectable in 1% increments. • Even after entering the - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 70
mode when or is set. Adjusting the Exposure (Density) You can adjust the copy exposure automatically or manually according to how light or dark your document is. Adjusting Automatically 1 Press [Exposure] twice to select the auto mode ➞ press [Set]. EXPOSURE AUTO EXPOSURE - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 71
1 Press [Exposure] to select the manual mode. 2 Press [((-)] or [)(+)] to adjust the copy exposure ➞ press [Set]. For a lighter the Color Balance You can make fine adjustments to the color by varying the relative strength and density of yellow, magenta, cyan, and black for color copying. Toner - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 72
Adjusting the Saturation You can adjust saturation to the appropriate level best suited for a document. Three modes are available for adjusting the saturation level. 1 Press [Menu]. 2 Press [((-)] or [)(+)] to select ➞ press [Set]. 3 Press [((-)] or [)(+)] to select ➞ - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 73
You can remove the background color of a document using . 1 Press [Menu]. 2 Press [((-)] or [)(+)] to select ➞ press [Set]. 3 Press [((-)] or [)(+)] to select ➞ press [Set]. 4 Press [((-)] or [)(+)] - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 74
Special Features The machine has the following SPECIAL COPY features. These features allow you to sort copies in page order and create special copies easily. - Collate Copy Sorts copies in page order. - Reserve Copy Reserves the next job while the machine is printing out. Collate Copy The collate - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 75
4 TEXT/PHOTO You can set up to 99 copies. 4 Press [B&W Start] or [Color Start]. The machine begins scanning from the first page of the document. After scanning, the You can set up to 99 copies. 4 Press [B&W Start] or [Color Start]. The machine begins scanning. 5 Place the next page of the document - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 76
Copying 6 Press [B&W Start] or [Color Start]. Repeat step 5 and 6 to scan all documents. 7 Press [Set]. The machine begins printing out. NOTE When scanning multiple page documents, may appear - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 77
Copying • Press [Enlarge/Reduce] to select the copy ratio. (See "Setting Enlarging/Reducing," on p. 5-4.) 5 Press [B&W Start] or [Color Start]. The machine begins scanning. NOTE • After printing of the current copy job is complete, the next copy job begins. • If the memory becomes full - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 78
Copying 5 5-14 Special Features - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 79
to your computer," in the Set-Up Instructions for Networking and Printing or Chapter 1, "Installation," in the Software Guide. Check if the scanner driver is installed on your computer by following this procedure. 1 Open the [Scanners and Cameras] folder (Windows 98/Me/2000: the [Scanners and - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 80
two methods of scanning documents to your computer: • Using a TWAIN- or WIA- (Windows XP) compliant Windows application • Using [SCAN] on the operation panel of the machine IMPORTANT For better scanning quality for color documents, we recommend that you place documents on the platen glass. If you - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 81
More Information For detailed information on all scanning features, see Chapter 3, "Scanning," in the Software Guide. 6 Scanning More Information 6-3 - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 82
6 Scanning 6-4 More Information - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 83
System Monitor 7 CHAPTER This chapter explains how to check the status of the jobs stored in the machine, and to confirm or delete them as needed. Checking the Status of the Jobs Stored in the Machine Use the [Status Monitor] to confirm or delete copy, fax, print and report jobs stored in the - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 84
press [Set]. NOTE • If there is no job, is displayed. • If there is only one fax job, go to step 4. • The transaction number and in the LCD mean the following: - - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 85
Monitor]. 2 Press [((-)] or [)(+)] to select ➞ press [Set]. NOTE • If there is no job, is displayed. • If there is only one copy job, go to step 4. 3 Press [((-)] or [)(+)] to confirm the job number, and the quantity of copies. 4 If you want to delete the copy job - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 86
]. 2 Press [((-)] or [)(+)] to select ➞ press [Set]. NOTE • If there is no job, is displayed. • If there is only one print job, go to step 4. 3 Press [((-)] or [)(+)] to confirm the file name. 4 If you want to delete the print job, press [Set]. 5 If you decide - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 87
Press [((-)] or [)(+)] to select ➞ press [Set]. NOTE • If there is no job, is displayed. • If there is only one report job, go to step 4. 3 Press [((-)] or [)(+)] to confirm the report. 4 If you want to delete the report job, press [Set]. 5 If you decide to - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 88
7 System Monitor 7-6 Checking the Status of the Jobs Stored in the Machine - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 89
Maintenance 8 CHAPTER This chapter explains how to clean the machine, replace the toner cartridge, and repack and transport the machine. Periodic Cleaning Your machine requires little periodic maintenance. This section describes the necessary cleaning procedures for your machine. CAUTION • - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 90
to wipe the read area clean. Take particular care to clean at the locations where the black lines are appearing on copies. If you have trouble getting the glass clean, wipe with a cloth moistened with water 8 or a mild neutral detergent, and then wipe the glass dry with another cloth. Paste, ink - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 91
IMPORTANT • Paste, ink, correction fluid, and other foreign matter can soil the platen glass when you send a document through the ADF while the paste, ink, or correction fluid on the document is still wet. This is what causes black lines on copies. Whenever you load a document in the ADF, always - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 92
or [)(+)] to select ➞ press [Set]. 9 Press [((-)] or [)(+)] to select ➞ press [Set]. The paper will go into the printer slowly to start cleaning the fusing roller. NOTE It takes approximately 3 minutes to clean the roller.The cleaning process cannot be canceled - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 93
handling the cartridge, see the precautions in "Storing Toner Cartridges," on p. 8-14. Replacing the Toner Cartridges 8 When and then appears in the LCD, replace the toner cartridge of the indicated color with a new toner cartridge. * Indicates either - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 94
> ➞ press [Set]. 4 Press [((-)] or [)(+)] to select the cartridge to be replaced ➞ press [Set]. You can select from the following: - BLACK - CYAN - MAGENTA - YELLOW - ALL COLORS 5 Lift the scanning platform and open the cartridge cover when the sound of machine operation stops. 8 Maintenance - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 95
, close the cover, then open it again when the sound of machine stops. Repeat this process until the cartridge you want to replace is in the correct position. 7 Remove the toner cartridge from the machine. Hold the grip on the toner cartridge and lift it straight up. 8 Maintenance Replacing the - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 96
of the label on the toner cartridge holder, then take out a toner cartridge of the same color from the protective bag. Open the protective bag with scissors, so as not to damage the cartridge. IMPORTANT • Keep the protective bag in which the cartridge came in. It may be required when taking out - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 97
result in a deterioration of the print quality. Be sure to carry out this procedure properly. • Be sure to shake the toner cartridge gently. Toner may spill if the cartridge is handled without caution. 10 Remove the protective cover. Hold the protective cover and remove it as shown in the figure - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 98
from removed. It may be required when taking out the toner cartridge for machine maintenance. 11 Place the toner cartridge on a flat surface, then pull out the sealing tape (Approx. 45 cm in length) while supporting the toner cartridge. Hold the tab on the sealing tape and pull it out straight - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 99
is severed, it may become difficult to pull it out completely. • Pull out the sealing tape completely from the toner cartridge. If the sealing tape remains in the toner cartridge, it may result in a deterioration in print quality. • Dispose of the sealing tape according to local regulations. 12 Hold - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 100
Maintenance When the toner cartridge is installed properly, the label on the cartridge and on the toner cartridge holder will be aligned as shown in the figure. 13 Close the cartridge cover and lower the scanning platform. 8 The toner cartridge holder will rotate automatically. 8-12 Replacing the - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 101
, wash it off immediately with cold water. Do not use warm water as this may set the toner permanently, and you may not be able to remove the toner stains. IMPORTANT • If a toner cartridge is removed from the machine during maintenance, attach the protective cover immediately and place it in the - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 102
hours in the warm room so that it can adapt to the ambient temperature. • Be sure to use a new toner cartridge within the expiration date indicated on the package. • Using a genuine Canon toner cartridge is recommended. Storing Toner Cartridges Be careful of the following points for storing new - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 103
water drops is called condensation. Condensation will adversely affect the quality of the toner cartridge. Recycling Used Cartridges Canon has instituted a worldwide recycling program for cartridges called "The Clean Earth Campaign." This program preserves precious natural resources by utilizing - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 104
Becoming a part of this worthwhile program is easy. When your cartridge is of no further use, simply follow the instructions detailed for U.S. or Canadian residents. We appreciate your support of The Canon Cartridge Recycling Program. 8 Working together we can make a significant contribution to - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 105
Volume Box Return We encourage you to use this option as a more efficient way to ship cartridges. • Place as many cartridges as possible into one box. 8 Carefully seal the box with tape; or • Call 1-800-OK-Canon to receive your free eight cartridge collection box. Maintenance Replacing the - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 106
the above limits, please call 1-800-OK-Canon for special shipping information. Maintenance Please Note: Do not send defective cartridges for replacement. 8 Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as provided in the warranty. 8-18 - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 107
Canon set up alternative mail service with the U.S. Postal Service. Please call 1-800-OK-Canon to receive U.S. Postal Service merchandise returning label. ■ Option A: UPS Pick-up • Give the shipment to your UPS driver your used cartridge(s) will be forwarded to the Canon Cartridge Collection Center - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 108
boxes. • Place your eight individually packaged boxes of empty cartridges into the Canon collection box. Seal the box. • Apply the Canon Canada Inc./Canada Post label provided in this brochure. Canon's labels are specially marked so that Canon pays the postage. • Deliver to any local Canada Post - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 109
Working to preserve endangered species is a long-standing Canon interest. To this end, for every cartridge collected, Canon Canada donates $1, shared equally between World Wildlife Fund Canada and the Nature Conservancy of Canada. This donation is utilized in Canada. • For further information about - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 110
drum cartridges. Replacing the Drum Cartridge Drum cartridges are consumable products. Replace the drum cartridge with a new one when or appears in the LCD. WARNING Do not burn or throw used drum cartridges into open flames, as this may cause the toner - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 111
1 Lift the scanning platform and open the cartridge cover. 2 Remove the drum cartridge from the machine. Pull up the green handle on the drum cartridge in the direction of the arrow a, and lift the cartridge straight up b. a 8 b Maintenance Replacing the Drum Cartridge 8-23 - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 112
a soft, dry cloth and wipe off chipped paper and toner that are attached on the transparent sheet located at the front unnecessary parts in the machine when cleaning. Maintenance 8 4 Take the drum cartridge out of the protective bag. Open the protective bag with scissors, so as not to damage the - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 113
that are not described for this procedure such as the sensors. It may result in damage to the machine. Drum protective shutter Sensors • Do not expose the drum cartridge to direct sunlight or strong light. 5 Remove the packing materials (7 pieces). Remove the packing materials a and b by hooking - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 114
grips and pulling them in the direction of the arrows. 6 5 8 Hold the packing material g and remove it as shown in the figure. 7 8-26 Replacing the Drum Cartridge - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 115
memory or bring it near magnetic waves. It may result in damage to the machine. Drum cartridge memory Imaging transfer belt • After removing the packing materials, install the drum cartridge in the machine as soon as possible. • Dispose of the packing materials according to local regulations - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 116
in the machine. Position the triangular mark on the drum cartridge with the triangular mark on the machine and install the drum cartridge a. 1 Maintenance Lock the drum cartridge by pushing it down toward you b. 8 b IMPORTANT Lock the drum cartridge securely so that it may be in the state shown - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 117
of the following points when removing or installing the cartridge. WARNING Do not burn or throw used drum cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire. 8 CAUTION If toner gets onto your hands or clothing, wash it - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 118
belt. The image quality may deteriorate. Do not apply shock to the drum cartridge memory or bring it near magnetic waves. It may result in damage to the machine. Drum cartridge memory 8 Imaging transfer belt • When handling a drum cartridge, hold it properly as shown in the figure. Do not set it - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 119
indicated on the package. • Using a genuine Canon drum cartridge is recommended. Storing a Drum Cartridge Be careful of the following points for storing new cartridges or those that were removed for maintenance. IMPORTANT • Do not remove a new drum cartridge from the protective bag until it is - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 120
it came in when you purchased it. 8 5 Close the cartridge cover. 6 The machine will rotate to the next cartridge position. Repeat steps 3 to 5 until all the toner cartridges are removed. 7 Open the cartridge cover again. 8 Remove the drum cartridge and store it as described on page 9-4. 9 Close the - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 121
Carrying the Machine by the Sides Detach the document feeder tray. Grip the handles on both sides of the machine and lift it carefully, as shown in the illustration above. CAUTION When carrying the machine, be sure to hold it in the designated places as shown in the illustration. Dropping the - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 122
Maintenance 8 8-34 Repacking and Transporting Your Machine - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 123
you cannot solve the problem by yourself. Clearing Jams This section describes how to remove jammed paper. When print media jams inside the machine, the LCD displays and repeatedly. CAUTION There are some areas inside the machine and cartridge which are subject - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 124
Paper Jam Inside the Machine If the message and appear in the LCD, remove the paper in the following procedure. 1 If paper is jammed in the output tray, remove the jammed paper. Troubleshooting 2 If paper is jammed in the multi-purpose tray, remove the jammed - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 125
3 Pull out the paper cassette. 4 Remove the jammed paper. IMPORTANT If the jammed paper cannot be removed easily, proceed to the next step. Do not try to remove it forcefully. 5 Insert the cassette in the machine. 9 Troubleshooting Clearing Jams 9-3 - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 126
6 Lift the scanning platform and open the cartridge cover. 7 Remove the drum cartridge from the machine. Pull up the green handle on the drum cartridge in the direction of the arrow a, and lift the cartridge straight up b. a 9 b Troubleshooting 9-4 Clearing Jams - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 127
paper out forcefully but refer to "Paper Jam in the Drum Cartridge," on p. 9-18. Troubleshooting IMPORTANT • Print quality may deteriorate if you touch or damage the drum that is set inside. Be careful not to touch the drum or open the drum's protective shutter. Be careful not to hold or touch the - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 128
the drum cartridge memory or bring it near magnetic waves. It may result in damage to the machine. Drum cartridge memory Imaging transfer belt 8 Place the drum cartridge in the protective bag. 9 Press the green lock release lever a and remove the jammed paper b. 9 b 1 Troubleshooting 9-6 Clearing - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 129
out of the protective bag. Troubleshooting 11 Hold the drum cartridge with both hands and install it in the machine. Position the triangular mark on the drum cartridge with the triangular mark on the machine and install the drum cartridge a. 1 9 Lock the drum cartridge by pushing it down toward - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 130
IMPORTANT Lock the drum cartridge securely so that it may be in the state shown in the figure. Troubleshooting 12 Close the cartridge cover and lower the scanning platform. 9 If the message is still displayed after closing the cartridge cover, pieces of torn paper may still be remaining inside. Re - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 131
the fuser unit and its surroundings, as doing so may result in burns or electrical shock. 1 Open the face up cover. 9 2 Remove the jammed paper. Troubleshooting Clearing Jams 9-9 - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 132
Troubleshooting 3 Lift the scanning platform and open the cartridge cover. 4 Remove the drum cartridge from the machine. Pull the green handle on the drum cartridge in the direction of the arrow a, and lift the cartridge straight up b. a 9 b 9-10 Clearing Jams - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 133
paper out forcefully but refer to "Paper Jam in the Drum Cartridge," on p. 9-18. Troubleshooting IMPORTANT • Print quality may deteriorate if you touch or damage the drum that is set inside. Be careful not to touch the drum or open the drum's protective shutter. Be careful not to hold or touch the - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 134
Troubleshooting • Do not hold or touch the imaging transfer belt. The image quality may deteriorate. Do not apply shock to the drum cartridge memory or bring it near magnetic waves. It may result in damage to the machine. Drum cartridge memory Imaging transfer belt 5 Place the drum cartridge in the - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 135
Troubleshooting 7 Take the drum cartridge out of the protective bag. 8 Hold the drum cartridge with both hands and install it in the machine. Position the triangular mark on the drum cartridge with the triangular mark on the machine and install the drum cartridge a. 1 9 Lock the drum cartridge by - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 136
Troubleshooting IMPORTANT Lock the drum cartridge securely so that it may be in the state shown in the figure. 9 Close the cartridge cover and lower the scanning platform. 9 If the message is still displayed after closing the cartridge cover and lowering the scanning platform, proceed to the - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 137
Troubleshooting 10 If the paper jam message is still displayed, unplug the power cord from the wall outlet. CAUTION The fuser unit and the surrounding area - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 138
back of the machine in the direction of the arrow and release the lock. 13 Hold the grip on the fuser unit and remove it. Troubleshooting 9 CAUTION The fuser unit weighs approximately 3.3 lb (1.5 kg), and it is heavier on the back side. Be sure to hold the grip securely when carrying - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 139
Troubleshooting 14 Remove the jammed paper. IMPORTANT If the paper completely winds around the fusing roller and is impossible to be removed, contact your Canon dealer. 15 Hold the grip on the fuser unit and install it securely. 9 16 Lock the fuser unit by turning the two lock release levers - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 140
Troubleshooting 17 Connect the power cord and all interface cables. 18 Plug remove all pieces of the jammed paper from inside the machine. Paper Jam in the Drum Cartridge When the paper is jammed in the drum cartridge as shown in the figure, remove the jammed paper using the following procedure. 1 - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 141
Troubleshooting 2 Lift the cover a and remove the jammed paper b. 1 2 IMPORTANT Do not touch the imaging transfer belt. The image quality may deteriorate. Imaging transfer belt 3 Return - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 142
Troubleshooting Removing Jammed Paper from the ADF When the document jams in the ADF, and gently remove the jammed paper from the ADF. 2 Widen the document guides until they stop, and remove the paper so as not to be caught by the guides. Open the ADF and gently remove the jammed paper from the ADF. - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 143
Troubleshooting 3 Open the ADF and gently remove the jammed paper from the document output tray. NOTE After removing jammed paper, even edges of the document before loading it in the ADF again. 9 Clearing Jams 9-21 - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 144
is connected. Troubleshooting CHECK* CARTRIDGE Cause Remedy A problem has occurred with a toner cartridge. Reset the machine by opening the cartridge cover and then closing it. If the message persists, unplug the machine from the power supply and contact Canon Authorized Service Facilities or - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 145
Troubleshooting CHECK PRINTER Cause 1 Remedy Cause 2 Remedy A problem has occurred in the machine. Reset the machine by opening the cartridge cover and then closing it. If the message persists, unplug the machine from the power supply and contact Canon Authorized Service Facilities or the Canon - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 146
to be replaced soon. Prepare a new toner cartridge to be replaced. * Indicates either "C", "M", "Y", or "K". PREPARE NEW DRUM Cause The drum cartridge need to be replaced soon. Remedy Prepare a new drum cartridge to be replaced. Troubleshooting PRINTER DATA ERROR Cause Remedy When you canceled - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 147
problem, unplug the machine and contact your local authorized Canon dealer or the Canon help line. ** xxx stands for a number. SYSTEM ERROR E078 Cause The drum cartridge is not installed correctly. Remedy Install the drum cartridge higher part to the wall outlet. Troubleshooting LCD Messages 9-25 - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 148
Problems make sure the cassette is not tilted or inserted at an angle. Troubleshooting Paper feeds skewed. (Printing is skewed.) Q Is paper loaded correctly cassette or multi-purpose tray is loaded properly, and that the paper guides are adjusted correctly. (See "Loading Paper," on p. 2-4.) A - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 149
is loaded properly, and that the paper guides are adjusted correctly. (See "Loading Canon. Paper feeds curled. Q Is the proper paper loaded? A Check if the proper paper is loaded in the cassette or multi-purpose tray. (See Chapter 2, "Paper Handling.") Troubleshooting Paper Feeding Problems - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 150
. This keeps the sheets of paper from sticking together. Q Is the output tray free of obstructions? Troubleshooting A Do not place the delivered paper back on the output tray. (See "Face Down Paper Output Loading Envelopes in the Multi-Purpose Tray," on p. 2-14.) 9-28 Paper Feeding Problems - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 151
Copying Problems The machine will not make a copy. Q Is the cartridge installed correctly? A Make sure the cartridge is installed correctly. (See the Set-Up Instructions for the Machine.) Q Is the sealing tape removed from the cartridge? A Remove the sealing tape from the cartridge. (See - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 152
using is supported by the specifications of the machine. (See "Print Media Requirements," on p. 2-1.) Q Are the cartridges installed correctly? A Make sure the cartridges are is installed correctly. (See the Set-Up Instructions for the Machine.) Q Is any toner left in a cartridge? A See - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 153
"Specifying the Paper Size," on p. 2-19.) Images in which two or more colors are overlaid come out faint. Q Is proper paper being used? A Replace the paper to a type that can be used with this machine. (See "Print Media Requirements," on p. 2-1.) Troubleshooting Print Quality Problems 9-31 - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 154
[Quality] sheet. Troubleshooting Colored text appears to be blurred. Q Is a bold font being used for the colored text? 9 A Specify [Matching Method] in the printer driver to [Perceptual [Photographic]]. Specify [Matching Method] in the [Matching] sheet by checking [Manual Color Settings] in - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 155
[Manual Color Settings] in the [Quality] sheet and clicking [Color Settings]. A Adjust [Gamma] in the printer driver. Specify [Gamma] in the [Matching] sheet by checking [Manual Color Settings] in the [Quality] sheet and clicking [Color Settings]. 9 Troubleshooting Print Quality Problems - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 156
in again. If the problem is fixed, the Alarm indicator will turn off, and the LCD will return to the standby mode. If the Alarm indicator remains flash, unplug the machine, and contact Canon Authorized Service Facilities or the Canon Customer Care Center. Troubleshooting Printout does not match - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 157
Scanning Problems The machine will not scan a document. Q Did you connect the power cord to the machine just now? A Wait for placed on the platen glass correctly? A Place the document approximately 1/8" (3 mm) from the edge of the platen 9 glass. Troubleshooting Scanning Problems 9-35 - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 158
Problems Set-Up Instructions for the Machine.) Nothing appears in the LCD. Q Is the power cord plugged in securely? Troubleshooting A Check that LCD remains blank, unplug the machine, and contact Canon Authorized Service Facilities or the Canon Customer Care Center. Q Does the Energy Saver - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 159
Service Facilities or the Canon Customer Care Center, make sure you have the following information: • Product name Canon Color imageCLASS MF8170c • Serial number The serial number is on the label located at the back of the machine. 9 • Software version number • Place of purchase • Nature of problem - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 160
Troubleshooting 9 9-38 If You Cannot Solve the Problem - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 161
Machine Settings 10 CHAPTER This chapter explains how to adjust machine settings. The list of all the settings is also provided for your reference. Accessing the Machine Settings 1 Press [Menu]. 2 Press [((-)] or[)(+)] to select the menu you want to change ➞ press [Set]. You have now accessed the - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 162
Machine Settings Menu Descriptions PAPER SETTINGS Name 1. PAPER SETTINGS 1. CASSETTE 1. PAPER SIZE 2. PAPER TYPE 2. MP TRAY 1. PAPER SIZE 2. PAPER TYPE 10 COMMON SETTINGS Name 1. DEFAULT SETTINGS COPY SCAN FAX 2. VOLUME CONTROL 1. KEYPAD VOLUME 10-2 Menu Descriptions Descriptions Sets the paper - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 163
OFF ON 7. CALLING VOLUME 8. LINE MONITOR VOL. 3. B & W TONER SAVER OFF Descriptions Adjusts the alarm volume. 0 to 3 (1) Sets the volume. 0 to 3 (1) Sets the toner saver mode for B&W printing. Not available for color printing. The toner saver mode is turned off. Menu Descriptions - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 164
toner saver mode is turned on. 4. DISPLAY LANGUAGE Shows the language displayed in the LCD. ENGLISH, FRENCH, SPANISH, PORTUGUESE 5. SPECIAL PRT. MODE provides the settings that avoid or correct problems 3 When an image of high color density is printed, sometimes the image - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 165
SETTINGS 5> when using thin paper. It may cause a problem such as winding around the fuser unit. Before selecting heavy paper. Some pages may look patchy due to toner failing to fuse to the paper. Before selecting < colors especially red, blue, and green that are made by 10 more than two colors - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 166
the PRIORITY LEVEL. STANDARD, PHOTO PRIORITY, TEXT PRIORITY Character mode Photo mode Sets how the exposure is adjusted. Adjusts the exposure manually. The exposure can be adjusted in 9 increments. (center) The exposure is adjusted automatically. Selects the copy ratio. Selects the copy ratio - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 167
BALANCE 8. SHARPNESS 9. SATURATION 10. REMOVE BACKGROUND PRINTER SETTINGS Name 1. ERROR TIME OUT ON OFF Descriptions Specify the toner density for the following each color when using color mode. 1. BLACK 2. CYAN 3. MAGENTA 4. YELLOW 1 to 7 (5) The sharpness setting of an image can be adjusted. When - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 168
TIMER SETTINGS Name 1. DATE/TIME SETTING 2. DATE SETUP 3. AUTO CLEAR ON OFF 4. ENERGY SAVER ON Machine Settings OFF 5. DAYLGHT SAV TIME ON 1. START DATE/TIME 2. END DATE/TIME 10 OFF Descriptions Sets the - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 169
GRAD ADJUST 3. ROLLER CLEANING 1. STARTS CLEANING 2. CLEAN PAPER PRINT Descriptions Selects the toner cartridge to be removed. Selects the color to be removed. 1. BLACK 2. CYAN 3. MAGENTA 4. YELLOW 5. ALL COLORS Sets automatic gradation adjustment. Cleans the fusing roller. Starts cleaning of the - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 170
Machine Settings 10 10-10 Menu Descriptions - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 171
Documents Acceptable Copy Stock Copy Sizes Non-image Area Personal Desktop Stationary Organic Photosensitive Conductor Indirect Electrostatic Transfer System Toner Projection System Canon's RAPID Fusing System™ Approx. 600 dpi x 600 dpi 256 Up to LTR size Sheets, books, and three-dimensional - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 172
Manual Exposure Control, Cassette Feeding (except just after being restored from energy saver mode) B & W: 16 cpm Color 462 mm) Approx. 79.5 lb (36 kg)(excluding cartridge) Appendix Features are subject to change without notice due to and transparencies recommended by Canon. Some types of paper - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 173
, 10-6 B B&W Start key, 1-4 B&W TONER SAVER setting, 10-3 C CALLING VOLUME settings, 10-3 Cartridge recycling, 8-15 replacing, 8-5 Cartridge cover, 1-2 Cassette, 1-2 CHANGE CARTRIDGE settings, 10-9 CHECK PAPER SIZE message, 9-23 CHECK PRINTER COVER message, 9-23 CHECK PRINTER message, 9-23 Cleaning - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 174
3-4 platen glass, 3-3 Drum Cartridge Precautions for Handling the Drum Cartridge, 8-29 Replacement, 8-22 Storing a Drum Cartridge, 8-31 E Energy Front cover, 1-2 G General problems, 9-36 I Image Quality adjusting, 5-6 key, 1-4 In Use/Memory indicator, 1-4 INSTALL CARTRIDGE message, 9-23 J Jammed - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 175
paper, 2-2 cassette, 1-2 feeding problems, 9-26 jam, 2-2, 9-20 loading, 2-4 orientation, 2-21 output area, 2-22 printing area, 2-3 requirements, 2-1 Storing Color Print Paper, 2-2 Storing Paper, 2-1 type, 2-20, 2-22 Paper Jams Behind the Machine, 9-9 In the Drum Cartridge, 9-18 Inside the Machine - Canon Color imageCLASS MF8170c | imageCLASS MF8170c Basic Guide - Page 176
area, 3-2 Scanning areas, 3-2 beforehand, 6-1 documents, 6-2 problems, 9-35 Scanning platform, 1-2 Set key, 1-4 Setting Enlargement/ Toner Cartridge Precautions for Handling Toner Cartridges, 8-13 Storing Toner Cartridges, 8-14 Transporting, 8-32 Tray multi-purpose, 1-3 output, 1-2 Troubleshooting
Color
imageCLASS
MF8170c
Basic Guide