Canon DR-X10C Reference Guide

Canon DR-X10C - imageFORMULA - Document Scanner Manual

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  • Canon DR-X10C | Reference Guide - Page 1
    Reference Guide Please read this manual before using the scanner. After you finish reading this manual, keep it in a safe place for future reference.
  • Canon DR-X10C | Reference Guide - Page 2
    NOT OPEN THE SEALED DISK PACKAGE AND PROMPTLY RETURN THE CANON SCANNER, THE DISK PACKAGE CONTAINING SCANNER DRIVER SOFTWARE PROGRAMS AND/OR SCANNER UTILITY SOFTWARE PROGRAM PROPRIETARY TO CANON OR ITS LICENSOR (THE "SOFTWARE") AND THE ACCOMPANYING DOCUMENTATION AND OTHER ITEMS TO THE PLACE WHERE YOU
  • Canon DR-X10C | Reference Guide - Page 3
    BY OR ARISING OUT OF THE SOFTWARE, ACCOMPANYING DOCUMENTATION OR THE USE THEREOF. CANON, CANON'S AFFILIATE, THEIR DISTRIBUTOR OR DEALER SHALL HAVE NO is subject to restrictions as set forth in either subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARs
  • Canon DR-X10C | Reference Guide - Page 4
    Document Scanner, Model M11063 This device complies with Part accordance with the instructions, may cause harmful manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon and dissemination of products with functions
  • Canon DR-X10C | Reference Guide - Page 5
    the Document Scanner. DR-X10C: Model M11063 Trademarks • Canon and the Canon logo are registered trademarks of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. • imageFORMULA is a trademark of Canon Electronics Inc. • Microsoft and Windows are
  • Canon DR-X10C | Reference Guide - Page 6
    , and troubleshooting. The Software section describes how to use the ISIS/ TWAIN driver with the scanner, and how to set up job registration tools. CapturePerfect 3.0 Operation Guide (Electronic Manual) This is the operation guide for CapturePerfect 3.0, the Canon document scanner application
  • Canon DR-X10C | Reference Guide - Page 7
    DR-X10C Chapter 2 Basic Operation Describes the basic uses of the DR-X10C Chapter 3 Maintenance Describes routine cleaning and roller replacement Chapter 4 Practical Examples Describes displayed messages and troubleshooting solutions Chapter 5 Appendix Provides a list of specifications and support
  • Canon DR-X10C | Reference Guide - Page 8
    39 Cleaning the Retard Roller 41 2. Replacing the Transport Rollers 44 Roller Replacement Cycle 44 Chapter 4 Practical Examples 1. Messages 46 Status Display 46 Error Messages 47 2. Troubleshooting 49 Trouble Categories 49 Problem and Solution 49 Chapter 5 Appendix 1. Specifications 54
  • Canon DR-X10C | Reference Guide - Page 9
    Chapter 1 Before You Start Using the Scanner 1. Important Safety Instructions 2 Installation Location 2 Power 2 Moving the Scanner 3 Handling 3 Disposal 5 2. Features 6 3. Names and Functions of Parts 10 Front View, Feeder Inlet, and Eject Outlet 10 Rear View 11 Control Panel 11
  • Canon DR-X10C | Reference Guide - Page 10
    Safety Instructions To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below. Installation Location The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the scanner is
  • Canon DR-X10C | Reference Guide - Page 11
    than the power cord provided with this scanner. ■ Never try to take the scanner apart or modify it in any way, as this is dangerous and may lead to a fire or electric shock. ■ Do not use flammable aerosol sprays products near the scanner. ■ When cleaning the scanner, turn the power switch OFF and
  • Canon DR-X10C | Reference Guide - Page 12
    power switch OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative to have the unit serviced. ■ Do not locate the scanner in a humid or dusty location. Doing so may cause a fire or electric shock. ■ Do not place objects
  • Canon DR-X10C | Reference Guide - Page 13
    in personal injury. Be extra careful of 1 neckties and long hair. If anything becomes caught in the scanner, immediately disconnect the power cord to stop the scanner. ■ Be careful when placing paper in the scanner and when removing jammed paper. It is possible to cut your hand on the edge of
  • Canon DR-X10C | Reference Guide - Page 14
    main features of the DR-X10C are described below. Refer to the User Manual for detailed information. Scanner Features ● Fast Document Feeding The scanner can scan up to 100 document sheets per minute of LTR/A4-size paper in black and white, grayscale, and color scanning modes. * Scanning conditions
  • Canon DR-X10C | Reference Guide - Page 15
    The scanner straightens an image when it recognizes from the image that the document page was fed askew. The scanner stops feeding when a double feed is detected by comparing document lengths. * Using the length of the first document page as a reference, the scanner detects a double feed when
  • Canon DR-X10C | Reference Guide - Page 16
    create two images with different scanning conditions from a single scan pass. However, this function is only available when using CapturePerfect 3.0 (supplied with the scanner) or another application program that supports the MultiStream function. Document to be Scanned (150 dpi, Color) (300 dpi
  • Canon DR-X10C | Reference Guide - Page 17
    the optional barcode module. ● Patchcode Support (Option) By installing the optional patchcode decoder, patch code sheets inserted between document pages can be detected for batch separation. affecting images. Blower: Airflow from a fan inside the scanner blows paper particles from the scanning
  • Canon DR-X10C | Reference Guide - Page 18
    of the DR-X10C parts are shown below. Front View, Feeder Inlet, and Eject Outlet a Document Eject Tray Scanned documents are output here. b Document Feed Tray Load documents to be scanned. c Power Switch Turns the scanner ON and OFF. d Control Panel (See p. 11.) e Document Guides Adjust to
  • Canon DR-X10C | Reference Guide - Page 19
    DIP Switch (SCSI ID) Selects the scanner's SCSI ID. d Power Connector user mode and job. d Menu Key Displays the user mode. e Job Key Displays jobs. f Count Only Key Feeds and counts the number of document pages. g Bypass Mode Key Raises the document holder for the non-separating (manual
  • Canon DR-X10C | Reference Guide - Page 20
    12
  • Canon DR-X10C | Reference Guide - Page 21
    the Power Switch 14 2. Documents 15 Acceptable Documents 15 3. Document Feed and Eject Trays 17 Preparing the Document Feed Tray 17 Adjusting the Document Guides 18 Preparing the Document Eject Tray 20 4. Document Feeding Methods 22 Selecting the Document Feeding Method 22 5. Scanning 24
  • Canon DR-X10C | Reference Guide - Page 22
    as well, you can enable the Auto USB Power Off function. You can change the "Auto USB Power Off" setting using the User Mode. For details, refer to the User Manual. Power Switch Turning the computer ON or OFF turns the scanner ON (document feed tray opens) or OFF. 14
  • Canon DR-X10C | Reference Guide - Page 23
    can cause the scanner to jam. • Always make sure that the ink on a document is dry before scanning it. Scanning documents with the ink still wet may soil the rollers or scanning glass, cause lines or smudges to appear on images, or dirty other documents. • Always clean the rollers or scanning glass
  • Canon DR-X10C | Reference Guide - Page 24
    Extremely thin, translucent paper Documents with paper clips or staples • To scan bound multi-page documents such as invoice booklets, place the bound edge against the feeder inlet and scan by manual feeding. • To use the Long Document Mode, feed document pages manually, one after another. 16
  • Canon DR-X10C | Reference Guide - Page 25
    pages to be loaded at once (up to 500, 300, or 100 sheets). The default setting is the lowest position, which accepts up to 500 sheets. For details, refer to the User Manual. Hint When opening the Document Feed Tray by hand, place your fingers in the indents at both sides of the tray, and open
  • Canon DR-X10C | Reference Guide - Page 26
    and sliding the document guides to match the width of your document (b). Adjusting the Document Guides The document guides normally extend at equal distances from the left and right of the center of feeding so that your documents are centered in the feed inlet. However, each document guide has its
  • Canon DR-X10C | Reference Guide - Page 27
    the left feed guide. 5. Slide the left document guide to the left edge of your documents. 2 Basic Operation 3. Lock the left document guide (a) by pulling out the lock lever, then slide the right document guide to the right edge of your documents (b). ■ Resetting the Document Guides To reset
  • Canon DR-X10C | Reference Guide - Page 28
    , to be adjusted to match the length of your documents. ■ Document Guides Slide the document eject guides to match the width of your documents. Hint • The position of the document eject guides can be shifted to the left or right by holding one guide in place while moving the other. • To reset the
  • Canon DR-X10C | Reference Guide - Page 29
    out the tray extension to match the length of your document. ■ Eject Paper Stoppers Raise the appropriate Eject Paper Stopper to stop ejected documents from spilling out of the eject tray. Hint The eject paper stoppers are attached to the document tray extension, so you can adjust their positions by
  • Canon DR-X10C | Reference Guide - Page 30
    be positioned manually for transport by the feed roller, while the pickup roller is disabled. Selecting the Document Feeding Method Continuous Feeding is the default feeding method, but Manual Feeding can be enabled by selecting Manual Feeding as the Feeding Option for the ISIS/TWAIN driver, or by
  • Canon DR-X10C | Reference Guide - Page 31
    • The [Bypass Mode] key is linked to the [Manual Feeding] Feed Option setting of the ISIS/TWAIN driver. • When the [Bypass Mode] key on the control panel is pressed or the [Manual Feeding] Feed Option is selected, the [Bypass Mode] key lights and the Document Feed Tray rises. 2 Bypass Mode Key 23
  • Canon DR-X10C | Reference Guide - Page 32
    , and image data processing settings for each job to be used with the Job Function. Hint The Job Registration Tool is a TWAIN-compliant application that is installed along with the ISIS/TWAIN driver. For details, refer to Chapter 9 "Job Registration Tool Settings" in the User Manual. ■ Executing
  • Canon DR-X10C | Reference Guide - Page 33
    (b). (Network) DR-X10C Scan Batch to Mail Starts your e-mail program and attaches the scanned image to a new e-mail message ba Hint The following two scan jobs are already registered and up to 99 additional jobs can be registered. • Color Document Scan the document using 24-bit color, simplex, at
  • Canon DR-X10C | Reference Guide - Page 34
    3.0]. CapturePerfect 3.0 starts. 2. From the [Scan] menu, select [Select Scanner]. The [Select Scanner] dialog box opens. 3. Select [Canon DR-X10C] and click [Settings]. IMPORTANT If [Canon DR-X10C] is not displayed in the list of scanners, you must re-install the ISIS/TWAIN driver. 26
  • Canon DR-X10C | Reference Guide - Page 35
    on the Properties dialog box, refer to the User Manual. IMPORTANT 8. From the [Scan] menu, select [Scan Batch to File]. 2 If you select [Default] in the ISIS driver properties dialog box, that setting is applied here. 5. Click [OK] to finish scanner selection. 6. From the [Scan] menu, select
  • Canon DR-X10C | Reference Guide - Page 36
    Scanning dialog box. Bypass Mode Key • If a Feed Option other than [Standard Feeding] or [Manual Feeding] is selected, once you have started scanning, each document placed in the Document Feed Tray is scanned, and when no document is loaded, the scanner enters the standby state. 12. When scanning
  • Canon DR-X10C | Reference Guide - Page 37
    , raise the upper unit slightly to remove it. 5. Check to verify the last saved image, and resume scanning. ■ When "Press Start Key" Appears When the Rapid Recovery System is enabled in the ISIS/ TWAIN driver settings, the following message appears on the display panel after you remove the jammed
  • Canon DR-X10C | Reference Guide - Page 38
    to resume scanning. IMPORTANT When a double feed is detected, the following process occurs, and messages appear according to the Rapid Recovery System setting in the ISIS/TWAIN driver. Start Key IMPORTANT • When you press the Start key, the image of the document page that caused the paper jam is
  • Canon DR-X10C | Reference Guide - Page 39
    process. In this case, restart scanning from the 2 document page where the double feed occurred, or from the beginning. When detecting double feeds by document length When detecting double feeds ultrasonically Basic Operation [IGNORE]: Saves the image of the page that was detected as a double
  • Canon DR-X10C | Reference Guide - Page 40
    32
  • Canon DR-X10C | Reference Guide - Page 41
    Maintenance 34 Cleaning the Scanner 34 Cleaning the Glass and Rollers 35 Opening and Closing the Upper Unit 35 Cleaning Rollers with a Cleaning Sheet 36 Cleaning the Glass 37 Cleaning the Platen Rollers 38 Cleaning the Pickup and Feed Rollers 39 Cleaning the Retard Roller 41 2. Replacing
  • Canon DR-X10C | Reference Guide - Page 42
    a cloth dampened with water or mild detergent solution. Wring out the cloth thoroughly, and use a clean dry cloth to wipe the scanner dry. IMPORTANT • To open the imprinter cover, adjust the Document Feed Guides outward and press the tab (indicated by the arrow in the illustration) to unlock the
  • Canon DR-X10C | Reference Guide - Page 43
    and Feed Rollers (See "Cleaning the Pickup and Feed Rollers" on p. 39) • Retard Roller (See "Cleaning the Retard Roller" on p. 41) Rollers other than those described above are cleaned by using the Cleaning Mode of the User Mode, using a cleaning sheet. (See "Cleaning Rollers with a Cleaning Sheet
  • Canon DR-X10C | Reference Guide - Page 44
    using a cleaning sheet. Hint • Each cleaning sheet is used several times to clean one side of the rollers. • Cleaning sheets can be purchased as consumables. For details, contact your local authorized Canon dealer or service representative. Product Name: Cleaning Sheets (package of 30) Product Code
  • Canon DR-X10C | Reference Guide - Page 45
    cleaning sheet to clean the same side of the rollers. 9. Prepare a new cleaning sheet, and clean the other side in the same way. IMPORTANT • When placing the adhesive side down, make sure to support the cleaning sheet while inserting it into the feed inlet so that it does not touch the Document Feed
  • Canon DR-X10C | Reference Guide - Page 46
    the upper and lower sides of the scanning glass to brush away dust as the rollers turn before scanning, and to provide the selected background (white or black) for document images. Clean the platen rollers periodically using the following procedure. Stop Key Each time you press the Stop key, the
  • Canon DR-X10C | Reference Guide - Page 47
    be careful not to bend the sheet over the roller. The location of the sheet for the lower platen roller is in front of the roller. Cleaning the Pickup and Feed Rollers Use the following procedure to remove and reinstall the pickup and feed rollers during cleaning or replacement. CAUTION Do not use
  • Canon DR-X10C | Reference Guide - Page 48
    the feed roller. ■ Reinstalling Pickup and Feed Rollers 1. Set the pickup roller (a) in place and push the mounting lever (b) back to secure it. 5. Remove the feed roller. 2. Align the notches in the shaft of the feed roller with the pins on the shaft in the scanner, and place the feed roller
  • Canon DR-X10C | Reference Guide - Page 49
    Do not use excessive force when removing or reinstalling the retard roller. Doing so could damage the roller, resulting in feed errors. ■ Removing and Cleaning the Retard Roller 1. Carefully raise the upper unit until it stops. 2. Grasp the roller cover with your fingers, and pull it up to remove it
  • Canon DR-X10C | Reference Guide - Page 50
    move it to the left (b) to unlock the roller. ■ Reinstalling the Retard Roller 1. Set the retard roller into place in the scanner. 4. Remove the retard roller. 2. Align the notches in the roller with the shaft pins in the scanner, then slide the roller lock lever in the direction indicated by the
  • Canon DR-X10C | Reference Guide - Page 51
    4. Replace the roller cover. 5. Push the front of the roller cover in until it clicks into place. 6. Carefully lower the upper unit (a). Press down on both sides of the upper unit to ensure that it is securely closed.(b) 3 43 Maintenance
  • Canon DR-X10C | Reference Guide - Page 52
    . ■ Roller Replacement Kit The Roller Replacement Kit consists of replacement pickup, feed, and retard rollers. For details, contact your local authorized Canon dealer or service representative. Product Name: Roller Replacement Kit Product Code: 2418B001 Pickup Roller IMPORTANT • When the roller
  • Canon DR-X10C | Reference Guide - Page 53
    Chapter 4 Practical Examples 1. Messages 46 Status Display 46 Error Messages 47 2. Troubleshooting 49 Trouble Categories 49 Problem and Solution 49
  • Canon DR-X10C | Reference Guide - Page 54
    in Count-Only mode. ■ Insert the Sheet Status: In the Cleaning Mode, waiting for the cleaning sheet to be inserted. ■ Press Start Key Status: Waiting. Load a document and press the Start key. ■ Ready Status: The scanner is ready to use. 46 Status: The scanner is entering the Sleep mode. Press any
  • Canon DR-X10C | Reference Guide - Page 55
    finishes, clean the scanning glass. ■ Call for Service Error Code: Exxx (excluding E021) Problem: Internal scanner error. Solution: Turn the power OFF, and restart the scanner. If this does not solve the problem, make a note of the error code, and contact your Canon service representative. 47
  • Canon DR-X10C | Reference Guide - Page 56
    the eject outlet, return them to the Document Feed Tray, and scan again. (See p. 30.) Error Code: E021 Problem: An error has occurred with the Document Feed Tray. Solution: Turn the power OFF, and restart the scanner. ■ Count Mismatch Error Code: U001 Problem: The specified count has not yet been
  • Canon DR-X10C | Reference Guide - Page 57
    (See p. 50) • Documents Do Not Feed Properly (See p. 51) • Saved Image Files Do Not Open (See p. 51) • Scanning Results Are Not as Expected (See p. 51) It you cannot resolve a problem, contact your local authorized Canon dealer or your service representative. If the scanner's USB connection is not
  • Canon DR-X10C | Reference Guide - Page 58
    and PC correctly connected with the proper cable? ✔ Is the scanner's power switch turned ON? If this does not solve the problem, consider the following possible causes: Cause Solution The ISIS/TWAIN driver and Job Registration Tool are not installed correctly Uninstall and then reinstall the
  • Canon DR-X10C | Reference Guide - Page 59
    not improved after cleaning the rollers, contact your local Canon dealer or service representative to purchase a Roller Replacement Kit, and replace the rollers (pickup, feed and retard rollers). (See "Replacing the Transport Rollers" on p. 44.) Problem Cause Solution The scanned image is too dark
  • Canon DR-X10C | Reference Guide - Page 60
    appear on the image even after you clean the scanning glass and rollers, the scanning glass inside the scanner may be scratched. Contact your local authorized Canon dealer or service representative. Problem Cause Solution The scanned image is abnormal for certain documents. A detection function
  • Canon DR-X10C | Reference Guide - Page 61
    Chapter 5 Appendix 1. Specifications 54 Unit Specifications 54 Consumables 56 External Dimensions 57 2. Index 58
  • Canon DR-X10C | Reference Guide - Page 62
    Manual Document Page Count Up to 500 pages of good quality paper Scanning Sensor Contact image sensor Light Source LED Scanning Sides Simplex/Duplex Scanning Modes Black and White, Error Diffusion, Advanced Text Enhancement, Advanced Text Enhancement II, 256Level Grayscale, and 24-Bit Color
  • Canon DR-X10C | Reference Guide - Page 63
    ) Simplex 46 pages/min. Duplex 46 images/min. 600 dpi (image quality priority) Simplex 32 pages/min. Duplex 18 images/min. Other Double-Feed Detection function, Deskew, Selectable Background, Dust Countermeasures, Auto USB Power Switching, User Mode, Long Document Mode, and Folio Scan
  • Canon DR-X10C | Reference Guide - Page 64
    , problems, such as paper jams and misfeeds, are more likely to occur. If this happens, replace the rollers, regardless of the page count. • For information about the roller replacement kit, contact your local authorized Canon dealer or service representative. Cleaning Sheets (Product Code: 2418B002
  • Canon DR-X10C | Reference Guide - Page 65
    20.79" (528 mm) External Dimensions 22.17" (563 mm) 5 21.10" (536 mm) 33.90" (861 mm) 57 Appendix 14.77" (375 mm) 17.01" (432 mm) 5.51" (140 mm)
  • Canon DR-X10C | Reference Guide - Page 66
    41 rollers 35 scanner 34 Cleaning Cloth 34 Cleaning Mode 36 Cleaning Sheet 36 Control Panel 11 D Disposal 5 Document Eject Tray 20 extension 21 Document Feed Tray 17 extension 18 home position 17 Document Feeding Methods 22 continuous feeding 22 manual feeding 22 Document Guides 18
  • Canon DR-X10C | Reference Guide - Page 67
    INC. 1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS
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Please read this manual before using the scanner.
After you finish reading this manual, keep it in a safe place
for future reference.
Reference Guide