Canon MF5750 imageCLASS MF5700 Series Basic Guide

Canon MF5750 - ImageCLASS B/W Laser Manual

Canon MF5750 manual content summary:

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    Basic Guide Series
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    imageCLASS MF5700 Series Basic Guide
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    Connectivity and Setup Instructions Network Guide CD-ROM Only for the MF5770 model. Model Name • F146500 (imageCLASS MF5730) • F146502 (imageCLASS MF5750) • F146502 (imageCLASS MF5770) • The machine illustration on the cover may differ slightly from your machine. • To view the manual in PDF
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    Scanning Chapter 7 Status Monitor Chapter 8 Maintenance Chapter 9 Troubleshooting Chapter 10 Machine Settings Chapter 11 Appendix Includes the specifications of this machine and the index. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as
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    Containing Mercury (Applicable Only to the USA xiii Important Safety Instructions xiv Installation xiv Power Supply xv Support 1-1 For Canadian Users 1-2 Main Components of the Machine 1-3 Operation Panel 1-6 Standby Display 1-8 Energy Saver Mode 1-9 Setting the Energy Saver Mode Manually
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    Paper Output Area 2-13 Face Down Paper Output Area 2-14 Face Up Paper Output Area 2-15 Chapter 3 Document Handling Document Requirements 3-1 Problem Documents 3-2 Scanned Area of a Document 3-2 Setting Up Documents 3-3 Placing a Document on the Platen Glass 3-3 Loading Documents in the ADF
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    (Resolution 5-6 Adjusting the Exposure (Density 5-6 Adjusting Automatically 5-6 Adjusting Manually 5-7 Special Features 5-8 Collate Copy 5-8 When Loading Documents in the Cartridges 8-7 Recycling Used Cartridges 8-7 The Clean Earth Campaign 8-8 THE Canon CARTRIDGE RECYCLING PROGRAM 8-8 vi
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    Troubleshooting Problems 9-16 Printing Problems 9-18 Scanning Problems 9-19 General Problems 9-20 If You Cannot Solve the Problem 9-21 Chapter 10 Machine Settings Accessing the Machine Settings 10-1 Menu Descriptions 10-2 PAPER SETTINGS 10-2 COMMON SETTINGS 10-3 COPY SETTINGS 10-5 PRINTER
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    Preface Thank you for purchasing Canon imageCLASS MF5700 Series. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future
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    the LCD. Illustrations Used in This Manual Unless otherwise mentioned, illustrations used in this manual are those taken when no optional equipment is attached to the imageCLASS MF5770. The model imageCLASS MF5770 is used for illustration purposes in this manual. When there is any difference between
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    imageCLASS MF5730: Model F146500 imageCLASS MF5750: Model F146502 imageCLASS MF5770: used in accordance with the instructions, may cause harmful interference manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon
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    Class I laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health protective housings or external covers, except as directed by this manual. CDRH Regulations The Center for Devices and Radiological Health (
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    Canon, the Canon logo, and imageCLASS are trademarks of Canon Inc. Other product and company names herein may be the trademarks of their respective owners. Copyright Copyright 2005 by Canon of Canon Inc. Disclaimers The information in this manual is subject to change without notice. CANON INC.
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    set forth below. This list is intended to be a guide only. If you are uncertain about the legality of using • Identifying Badges or Insignias • Selective Service or Draft Papers • Checks or Drafts Part Containing Mercury (Applicable Only to the USA) Hg LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY
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    instructions. Also, since it may result in unexpected accidents or injuries, do not perform any operation unless otherwise specified in the manual power cord from the power outlet. Then, contact Canon Authorized Service Facilities or the Canon Customer Care Center. - Necklaces and other metal
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    • Do not install the machine in the following locations: - A damp or dusty location - A location near water faucets or water - A location exposed to direct sunlight - A location subject to high temperatures - A location near open flames - A location near devices that contain magnets or generate
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    the instructions in the guides included with your machine. Adjust only those controls that are covered by the instructions in the guides since the power cord from the power outlet. Then, contact Canon Authorized Service Facilities or the Canon Customer Care Center. Continued use of the machine in
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    the power cord from the power outlet. Then, contact Canon Authorized Service Facilities or the Canon Customer Care Center. CAUTION • Do not place heavy during any phase of user operation. Read the following remarks and instructions for safety. • Close the platen glass cover gently to avoid catching
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    • There are some areas inside the machine which are subject to high-voltages. When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock. • Do
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    level magnetic field. If you use a cardiac pacemaker and feel abnormalities, please move away from the product and consult a physician. CAUTION Follow all warnings and instructions marked on the machine. xix
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    xx
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    to provide trouble-free operation. If you encounter a problem with the machine's operation, try to solve it by using the information in Chapter 9, "Troubleshooting," If you cannot solve the problem or if you think your machine needs servicing, contact Canon Authorized Service Facilities or
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    Inc., offers a full range of customer technical support* options: • For interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canon.ca) 1 • Automated interactive telephone support on most current products 24 hours, 7 days
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    documents. c Document output tray Documents come out here. d Document guides Adjust to the width of documents. e Operation panel Controls the machine one by one manually. i Cassette Holds the paper supply. j Telephone line jack Connect the telephone cable. (Only for the MF5750/MF5770 models.) k
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    a 1 b Introduction a Platen glass cover Open it when you place documents on the platen glass for copying or scanning. b Platen glass Place documents. 1-4 Main Components of the Machine
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    Introduction Rear View a b 1 c a USB port Connect the USB (Universal Serial Bus) cable. b Ethernet port Connect the network cable. (Only for the MF5770 model.) c Face up cover Open it when you output paper face up, or remove jammed paper. d e d Power socket Connect the power cord. e External
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    Chapter 1, "Introduction," in the Facsimile Guide. Introduction ■ MF5770 a bc d e fgh i j b Alarm indicator Flashes red when the machine has a problem such as a paper jam. (The error message is key Sets or cancels the energy saver mode manually. The key lights green when the energy saver
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    Introduction n Start key Starts copying. o Stop/Reset key Cancels copying and other operations, and returns to the standby display. p Set key Determines the contents you set or register. q Collate / 2on1 key Sorts copies in order of pages or reduces two documents to fit on a single sheet. r
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    plugged in, the LCD displays for a while, then the standby display appears. • The standby display in the Fax mode appears only with the MF5750/MF5770 models. (See Chapter 1, "Introduction," in the Facsimile Guide.) 1-8 Standby Display
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    faxes* - When you pick up the handset of the telephone connected to the machine* - When receiving a call* * Only for the MF5750/MF5770 models. Setting the Energy Saver Mode Manually l 1 Press [Energy Saver]. The LCD is turned off and the Energy Saver key lights up. NOTE Right after the machine is
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    Restoring from the Energy Saver Mode Manually 1 Press [Energy Saver]. The Energy Saver key goes off and the machine enters the standby mode. 1 NOTE The machine can be restored from the energy
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    -quality copies, we recommend using paper and transparencies recommended by Canon. Some types of paper available at office supply stores may curled or wrinkled paper • Transparencies designed for full-color copiers or printers • Paper which has already been copied using a digital full-color copier
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    recommended area for optimum print quality and the entire area where the machine can technically print from your computer. Printing area (light shade): Canon recommends that you print within this area. ■ Paper MAX. 13/64" (5 mm) MAX. 13/64" (5 mm) MAX. 13/64" (5 mm) Feeding direction ■ Envelope
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    Paper Handling Loading Paper This section describes how to load paper in the cassette and the multi-purpose feeder. CAUTION 2 When loading paper, take care not to cut your hands on the edges of the paper. IMPORTANT Do not load paper from the back of the machine with the cassette in place.
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    the desired paper size. 2 ● When Loading Legal Size Paper: ❑ Pull the blue tab (A) and extend the cassette (B). Set the paper guide to LTR (C). B C A IMPORTANT If the paper guide is not adjusted correctly for the size of the paper, the quality of your printouts may be adversely affected. 3 Fan the
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    of the paper feeds first in the cassette. 2 5 While holding the lock release lever on the paper guide on left side of the cassette, slide the paper guide to the mark indicating the desired paper size. The paper guides on the sides of the cassette move together. Paper Handling Loading Paper 2-5
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    Make sure the paper stack does not exceed the load limit mark (A) and it is loaded under the hooks (B) on the paper guides. B A B 2 B Paper Handling IMPORTANT • Do not load different size and type of paper at the same time. • Do not load extra paper when there is still
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    the mark of the desired paper size. 2 IMPORTANT If the paper guides are not adjusted correctly for the size of the paper, the quality of your printouts may be adversely affected. 2 Insert the paper square into the
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    in the multi-purpose feeder is fed prior to the paper in the cassette. 1 Slide the paper guides to fit the size of the envelope you want to load. IMPORTANT If the paper guides are not adjusted correctly for the size of the envelope, the quality of your printouts may be adversely
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    2 Insert the envelope square into the multi-purpose feeder with the print side up and the right edge (i.e., closer to the stamp) first. 2 3 Specify the size and the type of the paper you load. For details on how to specify the paper size and type, see "Specifying the Paper Size and Type (Common for
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    Specifying the Paper Size and Type (Common for Cassette and Multi-Purpose Feeder) Specifying the Paper Size 2 At the factory, the paper size has already been set to . Each time you change the paper size you load in the cassette or the multi-purpose feeder, it is necessary to specify the
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    Paper Handling Specifying the Paper Type is selected as the default paper type. When using paper other than plain paper, you can specify the paper type according to the following. Specifying the paper type can prevent poor copy quality, or the printout not being printed correctly. 1
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    Orientation of the Document and the Paper Loading When you load or place a document in the ADF or on the platen glass, the orientation of the document and the orientation of the paper in the cassette or in the multi-purpose feeder are as shown below. ADF Document 2 Platen glass Document Paper
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    Selecting the Paper Output Area Open the face up cover located on back side of the unit for face up paper output, or close the face up cover and pull out the output tray located on the front of the unit for face down paper output. 2 Paper Handling IMPORTANT Do not open or close the face up cover
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    Paper Type Paper Output Area The Number of Output Sheets Heavy Paper face up face down 1 sheet approx. 30 sheets (25 lb to 34 lb (91 g/m2 to 128 g/m2)) Transparencies face up face down 1 sheet 10 sheets face up Envelopes 2 face down 1 sheet 10 sheets Paper Handling Face Down Paper
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    Paper Handling Face Up Paper Output Area The paper is delivered with the printed side up from the face up paper output at the rear of the machine. This way is convenient for printing on transparencies, or envelopes which tend to curl, because the paper is delivered straight through out of the
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    Paper Handling 2 2-16 Selecting the Paper Output Area
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    Document Handling 3 CHAPTER This chapter describes the types of documents you can scan or copy with this machine and how to set them on the platen glass. Document Requirements The documents you place on the platen glass or loaded in the ADF for copying, scanning, or sending must meet these
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    NOTE When making copies of a small size document, the copy speed may be slightly slower than usual. Problem Documents • Make sure any glue, ink, or correction fluid on the document is completely dry before placing it on the platen glass or loading it
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    Document Handling Setting Up Documents For scanning, place your documents on the platen glass or load them in the ADF. Where you set up your documents depends on the size and type of documents you want to scan. (See "Document Requirements," on p. 3-1.) Placing a Document on the Platen Glass 1
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    Document Handling The illustration below shows how to place a LTR-size document on the platen glass. 3 3 Gently lower the platen glass cover. The document is now ready for scanning. Loading Documents in the ADF 1 Fan the edges that will feed into the machine first, then tap the edges of multiple
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    2 Adjust the document guides to the width of the document. 3 Load the documents face up in the ADF. 3 Document Handling NOTE • For multiple page documents, the pages are fed
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    The Paper Path of the ADF 1 2 The machine scans documents 3 from the first page. Scanning unit 3 NOTE • When documents are loaded in the ADF, the scanning unit moves to the position shown above and remains there. • When documents are not loaded in the ADF, the scanning unit moves to scan it.
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    from your computer using the printer driver included in the CD-ROM. Before Printing Before printing, software must be installed in your computer. • If not, please see the Set-Up Instructions (for MF5730/MF5750 users), Set-Up Instructions for Networking and Printing (for MF5770 users) or Chapter
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    2 Click the corresponding printer driver icon. 3 From the [File] menu, click [Set as Default Printer] (Windows 98/ Me: [Set as Default]). 4 Printing from Your Computer 4-2 Before Printing
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    In most cases, click [Print] in the [File] menu. The [Print] dialog box appears. 4 From the [Select Printer] list box or the [Name] pull-down list in the [Print] dialog box, select the printer to be used. 5 Click [Preference] or [Properties]. NOTE Depending on the application you are using, select
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    and Faxes]. ● On Windows 98/Me/2000: ❑ Click [Start] on the Windows task bar ➞ select [Settings] ➞ [Printers]. 4 2 Double-click the corresponding printer driver icon. 3 Right click on the print job ➞ click [Cancel]. NOTE You can also cancel a print job using [Status Monitor] on the operation
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    More Information For detailed information on all printing features, see Chapter 2, "Printing," in the Software Guide. 4 Printing from Your Computer More Information 4-5
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    4 Printing from Your Computer 4-6 More Information
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    Copying 5 CHAPTER This chapter explains how to make copies, adjust scan settings to improve the image quality, and enlarge or reduce the copy sizes. It also describes the special copy features. Documents You Can Copy For information on the types of documents you can copy, their requirements, and
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    type should be selected in the Menu. (See "Specifying the Paper Type," on p. 2-11.) • If you intend to make a copy and print with a thermal transfer printer using the same sheet of paper, make the copy first. Failure to do so may make copies dirty or cause a paper jam. 5 • When copying onto
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    5 Press [Start]. NOTE • To cancel copying, press [Stop/Reset] ➞ follow the instructions in the LCD. You can also cancel copying using [Status Monitor]. (See "Confirming and Deleting a Copy Job," on p. 7-3.) • When you cancel copying while scanning a document
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    Setting Enlarging/Reducing You can enlarge or reduce the copy size using preset copy ratios or using custom copy ratios. Enlarging/Reducing Using Preset Copy Ratios 1 Press [Enlarge / Reduce]. 2 Press [((-)] or [)(+)] to select the copy ratio ➞ press [Set]. 5 You can select from the following:
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    Enlarging/Reducing Using Custom Copy Ratios 1 Press [Enlarge / Reduce] twice. 2 Use the numeric keys to enter the copy ratio ➞ press [Set]. ZOOM 50-200% - 80% 01 + ➞ 80% LTR TEXT/PHOTO • You can enter the copy ratio from 50% to 200%, selectable in 1% increments. • Even after entering the
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    mode when or is set. Adjusting the Exposure (Density) You can adjust the copy exposure automatically or manually according to how light or dark your document is. Adjusting Automatically 1 Press [Exposure] twice to select the auto mode ➞ press [Set]. EXPOSURE AUTO EXPOSURE
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    1 Press [Exposure] to select the manual mode. 2 Press [((-)] or [)(+)] to adjust the copy exposure ➞ press [Set]. For a lighter copy exposure, press [((-)]. For a darker copy exposure, press [)(+)]. EXPOSURE -LT 01 1 0 0 % LTR DK+ ➞
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    Special Features The machine has the following SPECIAL COPY features. These features allow you to sort copies in page order and create special copies easily. - Collate Copy Sorts copies in page order. - 2 on 1 Reduces two documents to fit on a single paper. - Reserve Copy Reserves the next job
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    Copying 3 Use the numeric keys to enter the number of copies you want. 03 1 0 0 % C O L . L T R TEXT/PHOTO You can set up to 99 copies. 4 Press [Start]. The machine begins scanning from the first page of the document. After scanning, the scanned documents will come out in order. NOTE When
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    6 Press [Start]. The machine begins scanning the next page and prints only 1 copy. Repeat step 5 and 6 to scan all documents, and prints only 1 copy of each document. 7 Press [Set]. The machine begins printing rest of copies. NOTE When scanning multiple page documents, may appear in
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    Copying 3 Use the numeric keys to enter the number of copies you want. 03 2 O N 1 LTR TEXT/PHOTO You can set up to 99 copies. 4 Press [Start]. NOTE If appears in the LCD while scanning, the document being scanned stops in the ADF. Press [Set] to make the document come out
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    Copying 6 Press [Start]. Repeat steps 5 and 6 to scan all documents. After scanning every two sheets, the quantity of copies of the document specified in step 3 will be printed out. 7 Press [Set]. NOTE If the image quality mode is set to other than when making a 2 on 1 copy of a document
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    4 Adjust any necessary settings for your document. • Press [Image Quality] to select the scanning resolution. (See "Adjusting the Image Quality (Resolution)," on p. 5-6.) • Press [Exposure] to select the scanning exposure. (See "Adjusting the Exposure (Density)," on p. 5-6.) • Press [Enlarge /
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    Copying 5 5-14 Special Features
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    (for MF5730/MF5750 users), Set-Up Instructions for Networking and Printing (for MF5770 users) or Chapter 1, "Introduction" in the Software Guide. Check if the scanner driver is installed on your computer by following this procedure. 1 Open the [Scanners and Cameras] folder (Windows 98/Me/2000: the
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    Scanning Methods There are two methods of scanning documents to your computer: • Using a TWAIN- or WIA- (Windows XP) compliant Windows application • Using [SCAN] on the operation panel of the machine IMPORTANT For better scanning quality we recommend that you place documents on the platen glass. If
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    More Information For detailed information on all scanning features, see Chapter 3, "Scanning," in the Software Guide. 6 Scanning More Information 6-3
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    6 Scanning 6-4 More Information
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    /TX STATUS - RX/TX STATUS* - TX/RX LOG - TX/RX LOG* - PRINT STATUS - PRINT STATUS - REPORT STATUS - REPORT STATUS - COPY STATUS * Only for the MF5750/MF5770 models. NOTE [Status Monitor] is disabled in the Scan mode. Checking the Status of the Jobs Stored in the Machine 7-1
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    , the job cannot be restored. 6 Press [Stop/Reset] to return to the standby display. NOTE For detailed information on all fax features, see the Facsimile Guide. 7-2 Checking the Status of the Jobs Stored in the Machine
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    Confirming Transmission Results Follow the procedure below to confirm the sending or receiving results. Status Monitor 1 Press [Status Monitor]. 2 Press [((-)] or [)(+)] to select ➞ press [Set]. NOTE If there is no job, is displayed. 3 Press [((-)] or [)(+)] to confirm the
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    5 If you decide to delete the job, press [((-)] for . NOTE To cancel deleting the job, press [)(+)] for . Once the job is deleted, the job cannot be restored. 6 Press [Stop/Reset] to return to the standby display. Confirming and Deleting a Print Job 1 Press [Status Monitor]. 2 Press [((-)]
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    Confirming and Deleting a Report Job 1 Press [Status Monitor]. 2 Press [((-)] or [)(+)] to select ➞ press [Set]. NOTE • If there is no job, is displayed. • If there is only one report job, go to step 4. 3 Press [((-)] or [)(+)] to confirm the report. 4 If you
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    7 Status Monitor 7-6 Checking the Status of the Jobs Stored in the Machine
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    • When cleaning the machine's exterior or the platen glass, be sure to disconnect the power cord before cleaning the machine. • For the MF5750/MF5770 models, print any received faxes stored in the memory before disconnecting the power cord, since the documents in memory are backed up only for about
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    to wipe the read area clean. Take particular care to clean at the locations where the black lines are appearing on copies. If you have trouble getting the glass clean, wipe with a cloth moistened with water or a mild neutral detergent, and then wipe the glass dry with another cloth. 8 Paste, ink
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    IMPORTANT • Paste, ink, correction fluid, and other foreign matter can soil the platen glass when you send a document through the ADF while the paste, ink, or correction fluid on the document is still wet. This is what causes black lines on copies. Whenever you load a document in the ADF, always
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    When to Replace the Cartridge The cartridge is a consumable item and should be replaced when the toner runs out. If white streaks or light bands appear on the printouts, the toner is running low. - Paper feeding direction - NOTE Before handling the cartridge, see the precautions in "Handling and
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    Cartridge," on p. 8-14. Print Yield This section describes the approximate number of printouts that can be made per cartridge. Approximate Print Yield Canon genuine Cartridge X25: Approx. 2,500 printouts (A4 at 5% dot coverage*). * The term "A4 at 5% dot coverage" denotes a document on which the
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    set the toner, and make it impossible to remove the toner stains. • Always hold the cartridge as shown so that the side with the instructions (A) faces up. Do not forcefully move or push the drum protective shutter (B) in any way. A B Storage Precautions WARNING Do not store cartridges or copy
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    Place the cartridge in its protective bag so that the side with the written instructions faces up. Then, place the cartridge into its shipping box. Be sure to store the cartridge in a dark location. Recycling Used Cartridges Canon has instituted a worldwide recycling program for cartridges called "
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    program is easy. When your cartridge is of no further use, simply follow the instructions detailed for U.S. or Canadian residents. We appreciate your support of The Canon Cartridge Recycling Program. 8 Working together we can make a significant contribution to a cleaner planet. • Cartridges
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    a more efficient way to ship cartridges. • Place as many cartridges as possible into one box. 8 Carefully seal the box with tape; or • Call 1-800-OK-Canon to receive your free eight cartridge collection box. Maintenance When to Replace the Cartridge 8-9
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    ) Maximum girth (length + 2 × width + 2 × height) = 130" (3,302 mm) If your shipment exceeds the above limits, please call 1-800-OK-Canon for special shipping information. Maintenance Please Note: Do not send defective cartridges for replacement. 8 Defective cartridges under warranty should be
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    returning label. For Alaska and Hawaii Canon set up alternative mail service with the U.S. Postal Service. Please call 1-800-OK-Canon to receive U.S. Postal Service merchandise returning label. ■ Option A: UPS Pick-up • Give the shipment to your UPS driver when you receive your next regular
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    8 We encourage you to use this option as a more efficient way to ship cartridges. • Call 1-800-667-2666 to receive your free Canon collection box kit. The collection box can accommodate eight individual cartridge boxes. • Place your eight individually packaged boxes of empty cartridges into the
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    Conservancy of Canada. This donation is utilized in Canada. For further information about The Clean Earth Campaign in Canada, please call or write to Canon. 1-800-667-2666 Canon Canada Inc. Corporate Customer Relations 6390 Dixie Road Mississauga, ON L5T 1P7 8 When to Replace the Cartridge 8-13
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    Maintenance Replacing the Cartridge This section describes how to remove the used cartridge and replace it with a new one. Before replacing the cartridge, be sure to read the section "When to Replace the Cartridge," on p. 8-4. NOTE Before handling the cartridge, see the precautions in "Handling and
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    . 5 Place the cartridge on a flat and stable surface. Fold the tab (A) on the sealing tape (B) as shown below, and pull it out straight while supporting the cartridge. Make sure that the tab itself is detached from the cartridge. B 8 A IMPORTANT To avoid breaking the tape, do not pull out the
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    6 Hold the cartridge and align the projections (A) on both sides of the cartridge to the guides (B) in the machine, then gently slide the cartridge into the machine as far as it will go. Be sure to position the arrow mark (C) on
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 100
    may be adversely affected. 1 Unplug the power cord. 2 If the machine is connected to a telephone or your computer, remove the telephone line or printer cable. 3 Open the front cover. 4 Grip the end of the cartridge, and remove it from the machine. In order to avoid direct sunlight, place
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 101
    Maintenance Carrying the Machine by the Sides Pull out the cassette completely, and remove the extension cover. Push in the output tray, and close the document feeder tray. Grip the handles on both sides of the machine and lift it carefully, as shown in the illustration above. CAUTION When carrying
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 102
    Troubleshooting 9 CHAPTER This chapter describes the problems you might encounter when using the machine and their remedies. It also explains what to do if you cannot solve the problem by yourself. Clearing Jams This section describes how to remove jammed paper. Removing Jammed Paper from Inside
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 103
    1 Open the front cover. 2 Remove the cartridge. Troubleshooting IMPORTANT • Remove watches and any bracelets or rings when touching the inside of the machine. 9 These items might be damaged if they come into contact
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    paper outwards so that the printed surface is on the inside of the roll, then gently pull the rolled up paper out of the machine. Troubleshooting Clearing Jams 9-3
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 105
    a machine malfunction. • Do not pull the jammed paper upward; the toner on the paper will stain the machine and cause a permanent reduction in print quality. 9 Troubleshooting 9-4 Clearing Jams
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 106
    7 Gently pull the jammed paper between the output rollers until the leading edge emerges from the machine. Troubleshooting 8 Carefully pull the jammed paper straight out through the rollers. If the jammed paper is badly folded, similar to the folds of an accordion, ease
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 107
    and slowly pull it out in the direction of the arrow. ● When Feeding Paper from the Cassette: ● When Feeding Paper from the Multi-Purpose Feeder: Troubleshooting 12 Push the paper release levers back to their original position and 9 close the face up cover. IMPORTANT • Be sure to push the paper
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 108
    the document and the paper. 1 Open the ADF and gently remove the jammed paper from the ADF. 9 2 Widen the document guides until they stop, and remove the paper so as not to be caught by the guides. Open the ADF and gently remove the jammed paper from the ADF. Troubleshooting Clearing Jams 9-7
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 109
    3 Open the ADF and gently remove the jammed paper from the document output tray. NOTE After removing jammed paper, even edges of the document before loading it in the ADF again. 9 Troubleshooting 9-8 Clearing Jams
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 110
    describes the general messages and those related to copy and print functions. For the messages related to fax functions, see Chapter 7, "Troubleshooting," in the Facsimile Guide. ADJUSTING WAITING TO SCAN Cause The machine is not ready for copying because you have just connected the power cord to
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 111
    CHECK PRINTER Cause A problem has occurred in the machine. Remedy Reset the machine by opening the front cover and then closing it. If the message persists, unplug the machine from the power supply and contact Canon Authorized Service Facilities or the Canon Customer Care Center. CHECK PRINTER
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 112
    Troubleshooting PRINTER DATA ERROR Cause When you canceled a job being processed, the minutes, then plug it in again. If this does not solve the problem, unplug the machine and contact Canon Authorized Service Facilities or the Canon Customer Care Center. * xxx stands for a number. TONER SUPPLY
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 113
    Problems sure the cassette is not tilted or inserted at an angle. Troubleshooting Paper feeds skewed. (Printing is skewed.) Q Is paper loaded correctly cassette or multi-purpose feeder is loaded properly, and that the paper guides are adjusted correctly. (See "Loading Paper," on p. 2-3.) A
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 114
    properly, and that the paper guides are adjusted correctly. (See "Loading Canon. Paper feeds curled. 9 Q Is the proper paper loaded? A Check if the proper paper is loaded in the cassette or multi-purpose feeder. (See Chapter 2, "Paper Handling.") Troubleshooting Paper Feeding Problems
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 115
    This keeps the sheets of paper from sticking together. Q Is the output tray free of obstructions? Troubleshooting A Do not place the delivered paper back on the output tray. (See "Face Down Paper Output an Envelope in the Multi-Purpose Feeder," on p. 2-8.) 9-14 Paper Feeding Problems
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 116
    Troubleshooting Copying Problems The machine will not make a copy. Q Is the cartridge installed correctly? A Make sure the cartridge is installed correctly. (See the Set-Up Instructions (for MF5730/MF5750 users) or Set-Up Instructions for the Machine (for MF5770 users).) Q Is the sealing
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 117
    A Make sure the cartridge is installed correctly. (See the Set-Up Instructions (for MF5730/MF5750 users) or Set-Up Instructions for the Machine (for MF5770 users).) Q Is any toner left in a cartridge? Troubleshooting A See "When to Replace the Cartridge," on p. 8-4, and replace the cartridge
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 118
    paper size set correctly? A Specify the appropriate paper size in in of the Menu. (See "Specifying the Paper Size," on p. 2-10.) Troubleshooting Print Quality Problems 9-17
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 119
    in again. If the problem is fixed, the Alarm indicator will turn off, and the LCD will return to the standby mode. If the Alarm indicator remains flash, unplug the machine, and contact Canon Authorized Service Facilities or the Canon Customer Care Center. Troubleshooting Printout does not match
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 120
    Scanning Problems The machine will not scan a document. Q Did you connect the power cord to the machine just now? A Wait for placed on the platen glass correctly? A Place the document approximately 1/8" (3 mm) from the edge of the platen glass. Troubleshooting Scanning Problems 9-19
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 121
    Problems Instructions (for MF5730/MF5750 users) or Set-Up Instructions for the Machine (for MF5770 users).) Nothing appears in the LCD. Q Is the power cord plugged in securely? Troubleshooting the machine, and contact Canon Authorized Service Facilities or the Canon Customer Care Center. Q
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 122
    , contact Canon Authorized Service Facilities or the Canon Customer Care Center at 1-800-828-4040 between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday and 10:00 A.M. to 8:00 P.M. on Saturday. For interactive troubleshooting, e-mail technical support, the latest driver downloads and
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 123
    Troubleshooting 9 9-22 If You Cannot Solve the Problem
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 124
    . Change to the previous settings again if necessary. To specify or register the settings of the fax function, see Chapter 8, "Machine Settings," in the Facsimile Guide. (Only for the MF5750/MF5770 models.) Accessing the Machine Settings 10-1
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 125
    NOTE For details on , , and , see Chapter 8, "Machine Settings," in the Facsimile Guide. (Only for the MF5750/ MF5770 models.) PAPER SETTINGS Name 1. CASSETTE 1. PAPER SIZE 2. PAPER TYPE Machine Settings 2. MP TRAY 1. PAPER SIZE 10 2. PAPER TYPE
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 126
    COMMON SETTINGS Name 1. DEFAULT SETTINGS COPY FAX* SCAN 2. VOLUME CONTROL 1. KEYPAD VOLUME 2. ALARM VOLUME 3. TX DONE TONE ERROR ONLY OFF ON 4. RX DONE TONE ERROR ONLY OFF ON 5. PRINT DONE TONE ERROR ONLY OFF ON 6. SCAN DONE TONE Descriptions Selects the Copy, FAX*, or Scan mode for the machine's
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 127
    Name ERROR ONLY OFF ON 7. CALLING VOLUME 8. LINE MONITOR VOL. 3. TONER SAVER MODE OFF ON 4. DISPLAY LANGUAGE * Only for the MF5750/MF5770 models. Descriptions A scanning end tone sounds only when any error occurs while scanning. 1 to 3 (1) The scanning end tone does not sound. A scanning end tone
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 128
    Descriptions Selects the document type. Text/photo mode Character mode Photo mode Sets how the exposure is adjusted. Adjusts the exposure manually. The exposure can be adjusted in 9 increments. 5 (center) The exposure is adjusted automatically. Selects the copy ratio. Selects the copy ratio
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 129
    PRINTER SETTINGS Name 1. ERROR TIME OUT ON OFF Descriptions Sets the length of time before the machine returns an error when no data is received from
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 130
    * 2. DATE SETUP* 3. AUTO CLEAR ON OFF 4. ENERGY SAVER ON OFF 5. DAYLGHT SAV TIME ON 1. START DATE/TIME 2. END DATE/TIME OFF * Only for the MF5750/MF5770 models. Descriptions Sets the current date and time. year, month, day, hour, minute Selects the format of the date displayed in the LCD. MM/DD
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 131
    Machine Settings 10 10-8 Menu Descriptions
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 132
    59 °F to 81 °F (15°C to 27 °C), humidity: 20 % to 80 %) (reference) Organic Photosensitive Conductor Indirect Electrostatic Transfer System Toner Projection System Canon's RAPID Fusing System™ Approx. 600 dpi x 600 dpi 256 Platen glass: Up to LTR size Sheets, books, and three-dimensional objects (up
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 133
    . ADF: Approx. 17 sec. A4 or LTR size, direct, Manual Exposure Control, Cassette Feeding (except just after being restored from energy .) Power Consumption MF5730: Approx. 0.65 kw (max.) MF5750: Approx. 0.65 kw (max.) MF5770: Approx. 0.65 kw (max.) Appendix Dimensions (W × D × H)191/8" × 185/64"
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 134
    Features are subject to change without notice due to product improvements. For high-quality copies, we recommended using paper and transparencies recommended by Canon. Some types of paper available at office supply stores may not be suitable for this machine. If you have any questions about paper
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 135
    Cassette, 1-3 11 CHECK PAPER SIZE message, 9-9 CHECK PRINTER COVER message, 9-10 CHECK PRINTER message, 9-10 Cleaning ADF Area, 8-2 machine's exterior , 2-1 problems, 9-15 setting enlarging/reducing, 5-4 specifying the paper size, 2-10 specifying the paper type, 2-11 Customer support, 1-1
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 136
    Document feeder tray, 1-3 Document guides, 1-3 Document output tray, 1-3 E Energy Saver key, 1-6 restoring, 1-10 ENERGY SAVER device jack, 1-3 F Face up cover, 1-5 FAX key, 1-6 Front cover, 1-3 G General Problems, 9-20 I Image Quality adjusting, 5-6 key, 1-7 In Use / Memory indicator, 1-6 INSTALL
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 137
    media requirements, 2-1 size, 2-2 type, 2-2 weight, 2-2 Print quality problems, 9-16 Print yield, 8-5 PRINTER DATA ERROR message, 9-11 11-6 Index Printing areas, 2-2 beforehand, 4-1 canceling, 4-4 documents, 4-3 problems, 9-18 Problems cannot solve, 9-21 copying, 9-15 document, 3-2 general
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 138
    , 2-2 Z Zoom, 5-5 ZOOM RATIO setting, 10-5 T Telephone line jack, 1-3 TONER SAVER setting, 10-4 Transporting, 8-17 Tray document feeder, 1-3 document output, 1-3 output, 1-3 Troubleshooting, 9-1 TX DONE TONE setting, 10-3 Appendix U 11 USB port, 1-5 V VOLUME CONTROL settings, 10-3 Index 11-7
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 139
    3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands CANON FRANCE S.A.S. 17, quai du Président Paul
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Basic Guide
Series