Canon MP960 Quick Start Guide
Canon MP960 - PIXMA Color Inkjet Manual
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- Canon MP960 | Quick Start Guide - Page 1
Photo All-in-One Quick Start Guide - Canon MP960 | Quick Start Guide - Page 2
self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answers to frequently asked questions, product information, and "where to buy" instructions are found here. 2. Email Tech - Canon MP960 | Quick Start Guide - Page 3
Photo All-in-One Quick Start Guide - Canon MP960 | Quick Start Guide - Page 4
, without the prior written consent of Canon U.S.A., Inc. © 2006 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon PIXMA MP960 Photo All-in-One. All statements, technical information and recommendations - Canon MP960 | Quick Start Guide - Page 5
58 Print Head Cleaning 60 Print Head Deep Cleaning 62 Aligning the Print Head 64 Cleaning Your Machine 68 Troubleshooting 71 Error Message Is Displayed on the LCD ......72 LCD Cannot Be Seen At All 74 An Unintended Language Is Displayed on the LCD 75 Cannot Install the MP Drivers 76 - Canon MP960 | Quick Start Guide - Page 6
select a mode and press the Function button (f2/Introduction), the instructions for the selected mode are displayed. You can select the following page 29. Photo index sheet: You can easily print the photos from a memory card using the Photo Index Sheet. See "Printing Using the Photo Index Sheet" - Canon MP960 | Quick Start Guide - Page 7
Cleaning Your Machine" on page 68, or "Changing the Machine Settings" in the User's Guide on-screen manual. You can scan printed photos and then print them. See "Photo Printing from Photo the Function button (f1/Remaining ink vol) on the HOME screen, the remaining ink volume screen is displayed. (B) - Canon MP960 | Quick Start Guide - Page 8
machine, confirm the following. z The Print Head and ink tanks are set into place. If you are using the machine connected to a computer, confirm also the following. z The machine is connected to your computer (or a compatible device). z The MP Drivers are installed. Note If preparatory operations - Canon MP960 | Quick Start Guide - Page 9
machine waits before entering Power save mode. See "Other Settings" in "Changing the Machine Settings" of User's Guide on-screen manual. When you try to copy or scan, the machine will exit from Power save mode. If you . You cannot change the wait time before the LCD goes out. Before Printing 5 - Canon MP960 | Quick Start Guide - Page 10
and 35 mm slides, see "Photo Printing from Photo or Film" on page 37. Max. 8.5 x 11.7 inches / 216 x 297 mm Max. 0.98 inches / 25 mm „ Loading Original Documents Load originals to copy or scan on the Platen Glass. For details on how to load a photo, see "Scanning a Photo" on page 37. For details - Canon MP960 | Quick Start Guide - Page 11
with pressure exceeding 4.4 lb / 2 kg. Doing so may cause the scanner to malfunction or the Platen Glass to break. Note z The machine cannot scan the area within about about 0.04 inches / 1 mm from the left edge of the Platen Glass. z You can also scan in originals that are up to 0.98 inches / - Canon MP960 | Quick Start Guide - Page 12
how to load printing paper in the Auto Sheet Feeder and the Cassette. „ Paper Handling z Recommended Paper and Requirements Media Type Model*1 Paper Support Load Limit Auto Sheet Feeder Cassette Plain Paper Envelopes*2 High Resolution Paper*2 Super White Paper Glossy Photo Paper - 0.52 inches - Canon MP960 | Quick Start Guide - Page 13
Printer Driver Guide on-screen manual. *9 When copying printed photos onto sticker paper, be sure to select Sticker print in Easy photo reprint mode. Refer to "Printing on a Sticker (Sticker Print)" in "Using Other Useful Printing Functions" of the User's Guide on-screen manual. When copying photos - Canon MP960 | Quick Start Guide - Page 14
is too thick (non-Canon genuine paper weighing more than 28 lb / 105 gsm) z Picture postcards z Postcards affixed with photos or stickers z Envelopes with decorated with glitter, etc. z Photo Paper Pro Guidelines z Do not touch the print surface until the ink is dry (approximately 30 minutes). - Canon MP960 | Quick Start Guide - Page 15
that you use Canon genuine media to ensure optimal print quality. z Photo Quality Media z Glossy Photo Paper z Matte Photo Paper z Photo Paper Plus Double Sided z Photo Paper Plus Glossy z Photo Paper Plus Semi-gloss z Photo Paper Pro z Fine Art Paper "Photo RagTM" z Photo Stickers z Media Suited - Canon MP960 | Quick Start Guide - Page 16
Cassette lamp lights up when feeding from the Cassette. Before you print, make sure that the paper source selection matches the paper source source using the printer driver. For details on paper source selection using the printer driver, refer to the Printer Driver Guide on-screen manual. (A) (A) - Canon MP960 | Quick Start Guide - Page 17
of paper to be fed from the Cassette using the printer driver. You can print more efficiently by specifying the type of paper you use printer driver settings, refer to the Printer Driver Guide on-screen manual. (A) (B) (A) Auto Sheet Feeder: Load paper of various types and sizes, including photo - Canon MP960 | Quick Start Guide - Page 18
when either paper source runs out of paper during printing. Note z For details on how to load paper, see "Loading Paper" on page 16. z For details on printer driver settings, refer to the Printer Driver Guide on-screen manual. (A) (B) (A) Auto Sheet Feeder: Load plain paper (B) Cassette: Load plain - Canon MP960 | Quick Start Guide - Page 19
Feed Switch is selected for Paper Source in the printer driver, the printer driver settings takes precedence when printing. For details on paper source selection using the printer driver, refer to the Printer Driver Guide on-screen manual. (A) (B) (C) (A) Auto Sheet Feeder lamp (B) Paper Feed Switch - Canon MP960 | Quick Start Guide - Page 20
Canon provides for use with its various printers, refer to "Printing Media" in the User's Guide on-screen manual. z For detailed instructions on how to load specialty media into the machine, refer to "Printing Media" in the User's Guide on-screen manual. When Printing for supported Canon genuine - Canon MP960 | Quick Start Guide - Page 21
sheets from the package, just before printing. 2 Prepare to load paper. (A) (4) (1) (1) Open the Sheet Feeder Cover and pull out the Paper Support. (2) Open the Paper Output with the printer driver. For details, refer to the Printer Driver Guide on-screen manual. (3) (2) Before Printing 17 - Canon MP960 | Quick Start Guide - Page 22
print side facing UP. (A) (2) Align the paper stack against the Cover Guide (1) on the right side of the Paper Support. Note Make sure that the Cover Guide printer driver. For details on printer driver settings, see "Printing with Windows" on page 27 or "Printing photo paper, such as Photo Paper - Canon MP960 | Quick Start Guide - Page 23
printer driver. For details on printer driver settings, see "Printing with Windows" on page 27 or "Printing with Macintosh" on page 28. z You can also select the paper source with the printer driver. For details, refer to the Printer Driver Guide onscreen manual. (3) (A) (2) (1) Before Printing - Canon MP960 | Quick Start Guide - Page 24
. Env. #10 in the printer driver according to the envelope size you are using. If you do not, the address will be printed in the wrong direction. z Loading Envelopes in the Auto Sheet Feeder 1 Load the envelope against the Cover Guide (the right side of the Paper Support). Load with the front face - Canon MP960 | Quick Start Guide - Page 25
at once. 1 2 *1 Make sure the flaps are folded. 2 Slide the Paper Guides against the side of the envelope. 3 Press the Paper Feed Switch so that the Cassette lamp lights up. 3 *1 *1 Printing orientation 4 In the printer driver, select Envelope in Media Type, and then select DL Env. or Comm - Canon MP960 | Quick Start Guide - Page 26
specified on the Operation Panel when copying, or when printing from a memory card, printed photo or film. „ Setting Items in Each Mode Items intensity screen to automatically match the intensity to the original on the Platen Glass and then print the image. See "Function Buttons" on page 3. The slide - Canon MP960 | Quick Start Guide - Page 27
enable manual intensity settings again and then specify the intensity. See "Function Buttons" on page 3. (3) Select the paper source. Before printing, confirm media type. Glossy Photo Paper, Matte Photo Paper, Photo Plus Glossy, Plain paper, Photo Paper Pro (6) Adjust print quality according to the - Canon MP960 | Quick Start Guide - Page 28
options are not available depending on the country of purchase. (3) Select the media type. Glossy Photo Paper, Matte Photo Paper, Photo Plus Glossy, Plain paper*, Photo Paper Pro (4) Select the print quality. Standard, High(quality-priority) * Can be selected only in Memory card mode. 24 Before - Canon MP960 | Quick Start Guide - Page 29
will be performed even if you select Borderless. (2) Activate/deactivate to print the shooting date on a photo.*1 Print the shooting date on a photo. Date OFF, Date ON (3) Activate/deactivate to print the file no. on a photo.*1 Print the file no. on a photo. File no. OFF, File no. ON Note It is not - Canon MP960 | Quick Start Guide - Page 30
or with a sketch illustration like effect. No effects, Effect: Sepia, Simulate illustration (14) Activate/deactivate Fade restoration*2 Corrects the color when printing photos that have faded or color cast over time. Fade restoration OFF, Fade restoration ON *1 Can be selected only in Memory card - Canon MP960 | Quick Start Guide - Page 31
in Paper Source. Note For details on other printer driver functions, click Help or Instructions to view the online help or the Printer Driver Guide on-screen manual. Instructions is only displayed when the on-screen manuals are installed. 7 Click Print (or OK). Printing from Your Computer 27 - Canon MP960 | Quick Start Guide - Page 32
Print on the application software's File menu. 9 Select Quality & Media in the pop-up menu. 10 Specify the required settings. Make sure that Paper Feed Switch is selected in Paper Source. Note For details on other printer driver functions, click to view the Printer Driver Guide on-screen manual - Canon MP960 | Quick Start Guide - Page 33
and edited according to your needs. You can use the bundled software applications to edit or print the document you have scanned. For detailed operations of the MP Navigator, refer to the Scanning Guide on-screen manual. „ Scanning Using the Operation Panel of the Machine 1 Turn on the machine - Canon MP960 | Quick Start Guide - Page 34
for the Operation Panel" on page 2. 3 Load paper. See "Loading Printing Paper" on page 8. 4 Make sure that the proper paper source is selected button to specify the number of copies. (1) 6 Load the original on the Platen Glass. (2) See "Loading Original Documents" on page 6. 7 Press the - Canon MP960 | Quick Start Guide - Page 35
Using Other Copy Functions Reduced/Enlarged Copy Reduces or enlarges copies. Two-sided copy Copies two original pages onto the sides of a single sheet of paper. Borderless copy Copies color images so that they fill the entire page without borders. 2-on-1 copy Copies two original pages onto a single - Canon MP960 | Quick Start Guide - Page 36
3.3 V card only 1 MB and 2 MB cards are not supported z MEMORY STICK z MEMORY STICK PRO z SD Secure Digital memory card z MultiMediaCard (ver.3.31) Memory cards that can be inserted in the Card Slot using the adapter: xD-Picture Card*1 z MEMORY STICK Duo*2 z MEMORY STICK PRO Duo*2 Mini SD Card - Canon MP960 | Quick Start Guide - Page 37
corner of the Card Slot Cover as illustrated and open it. 3 Insert one and only one memory card into the Card Slot. Card Type z Compact Flash (CF) Insert into the center part of the right Card Slot. Lights up * Be sure to attach the memory card to the special adapter before inserting it into the - Canon MP960 | Quick Start Guide - Page 38
. To change the settings, select the item and press the OK button. 4 Select the photo to print and specify the number of copies for each photo. (1) Use the Easy-Scroll Wheel or the [ or ] button to display a photo to print. (2) Use the + or - button to specify the number of copies. (3) Repeat steps - Canon MP960 | Quick Start Guide - Page 39
of copies of each photo will be printed. (4) (3) Using Other Printing Functions Layout print Prints photos your pasted in the specified layout. Sticker print Prints your favorite photo with a frame on Canon Photo Stickers. DPOF print Prints according to the Digital Print Order Format (DPOF - Canon MP960 | Quick Start Guide - Page 40
Fill in the appropriate circles in the Photo Index Sheet. 9 Load the type of paper you selected in the Photo Index Sheet. See "Loading Printing Paper" on page 8. 10 Select Scan sheet and print, then press the OK button. 11 Place the Photo Index Sheet face-down on the Platen Glass, then press the OK - Canon MP960 | Quick Start Guide - Page 41
slides (one frame per mounted slide) are supported. Various effects can be applied to the images before printing them. Scanning a Photo 1 Turn page 2. 3 Lift the Document Cover and load the photos on the Platen Glass. Place the photos face down on the Platen Glass as follows. 4"x 6" / 101.6 x 152 - Canon MP960 | Quick Start Guide - Page 42
with the tip of the film set under the (2) tabs of the film guide. Position the film in the film guide so that the white line marks of the film guide do not obscure the film frames. (3) Squeeze the film holder inward lightly and close it completely. (3) 38 Photo Printing from Photo or Film - Canon MP960 | Quick Start Guide - Page 43
to 4 of the film guide: Set the Filler Sheet for Platen Glass. (5) Confirm that the front side of the film (the side showing the correct image) faces down. (5) Note Labels attached to areas of the film without images may be interpreted as images and be included in the scan. Photo Printing from Photo - Canon MP960 | Quick Start Guide - Page 44
in positions 1 to 6 of the film guide: Set the Filler Sheet for slides (B) over the blank area (positions 7 to 8) to shield it as illustrated. Load the film guide on the Platen Glass as is, even though the Filler Sheet sticks out of the film guide. 40 Photo Printing from Photo or Film (B) (B) (B) - Canon MP960 | Quick Start Guide - Page 45
left to right. z Mount the slides in the film guide with the upper edge of the photograph towards you to prevent strip *2 35 mm slide Printing Scanned Photographs 1 Prepare for printing. (1) Load paper. See "Loading Printing Paper" on page 8. (2) Scan a photo. See "Scanning a Photo" on page 37 or " - Canon MP960 | Quick Start Guide - Page 46
. The specified number of copies of each photo (3) will be printed. Using Other Useful Printing Functions Sticker print Prints your favorite photo on Canon Photo Stickers to create your own stickers. Print all photos Prints all scanned photos. Using Useful Display Functions Change display The - Canon MP960 | Quick Start Guide - Page 47
the machine. Refer to the Easy Setup Instructions to set up the machine and make it ready for printing. Note The Print Head cannot be aligned using the controls of the PictBridge compliant device. If Print Head alignment is not yet performed and the MP Drivers are not installed in the computer, be - Canon MP960 | Quick Start Guide - Page 48
before connecting it to this machine according to instructions given in the device's instruction manual. (1) Make sure that the PictBridge compliant device is turned off. (2) Connect the PictBridge compliant device to the machine using a USB cable recommended by the manufacturer of the device. The - Canon MP960 | Quick Start Guide - Page 49
instructions given in the instruction manual of your PictBridge compliant device. This section describes the page size, media type, layout, image optimization modes, and date printing to those used in Canon-brand PictBridge compliant settings screen: Photo opt.pro, Vivid photo, Face brightener - Canon MP960 | Quick Start Guide - Page 50
from the Cassette can damage the machine. Load in the Auto Sheet Feeder. *6 You may not be able to purchase some Canon genuine papers depending on your country. *7 When printing on Photo Paper Plus Semi-gloss 8" x 10" / 203.2 x 254.0 mm (SG-201), select 20 x 25 cm/8" x 10" for Paper size and Default - Canon MP960 | Quick Start Guide - Page 51
. Note z Never disconnect the USB cable during printing unless when explicitly allowed to by the PictBridge compliant device. When disconnecting the USB cable between the PictBridge compliant device and machine, follow the instructions given in the device's instruction manual. z You cannot set or - Canon MP960 | Quick Start Guide - Page 52
compliant device. Bordered/Borderless Select bordered or borderless print. Photo opt.pro Activate/deactivate the Photo Optimizer pro function. Automatically optimizes brightness and tone of a photo. Vivid photo Activate/deactivate Vivid photo function. Makes green and blue more lively. Face - Canon MP960 | Quick Start Guide - Page 53
Contrast Adjust contrast. Color hue Adjust color hue. Effects Applies special effects to the photo, such as printing in sepia tones or with a sketch illustration like effect. Printing Photographs Directly from a Compliant Device 49 - Canon MP960 | Quick Start Guide - Page 54
faint or white streaks appear despite sufficient ink levels, see "When Printing Becomes Faint or Colors Are Incorrect" on page 56. „ Getting the Ink Level Information You can confirm the ink level in each ink tank by the ink lamps. Open the Scanning Unit (Printer Cover) of the machine to confirm how - Canon MP960 | Quick Start Guide - Page 55
/Reset button for at least 5 seconds, and then release it. * With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink - Canon MP960 | Quick Start Guide - Page 56
document or when blackand-white printing is specified. Color ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning, which may be necessary to maintain the machine's performance. When an ink tank is out of ink, replace it immediately with a new one. 1 Open the Paper Output Tray - Canon MP960 | Quick Start Guide - Page 57
. Note z Do not remove more than one ink tank at a time. Be sure to replace ink tanks one by one when replacing more than one ink tank. z For details on ink lamp flashing speeds, see "Getting the Ink Level Information" on page 50. *1 Do NOT touch the Print Head Lock Lever; remove only the - Canon MP960 | Quick Start Guide - Page 58
Note z If the error message is still displayed after the Scanning Unit (Printer Cover) is closed, see "Error Message Is Displayed on the LCD" on page 72. z When you start printing after replacing the ink tank, Print Head Cleaning is performed automatically. Do not perform any other operations until - Canon MP960 | Quick Start Guide - Page 59
dry and unusable if it is not used for a long period of time, the print head nozzles become blocked by dried ink. Periodically printing or cleaning the Print Head can prevent this blockage. Note z If the printed area is traced with a highlight pen or paint-stick or stained with water or sweat - Canon MP960 | Quick Start Guide - Page 60
performing Print Head Cleaning twice After cleaning the Print Head, print and examine the nozzle check pattern. Step 3 See "Print Head Deep Cleaning" on page 62. Note If Print Head Deep Cleaning does not resolve the problem, the Print Head may be damaged. Contact your Canon service representative - Canon MP960 | Quick Start Guide - Page 61
nozzle check pattern to determine whether the ink ejects properly from the Print Head. Note Make sure that the Inner Cover the Paper Feed Switch to select the paper source where you have loaded paper. 4 Print the nozzle check pattern. (1) Select Settings on the HOME screen. See "Basic Operation - Canon MP960 | Quick Start Guide - Page 62
Pattern Follow the procedure below to examine the nozzle check pattern, and perform cleaning if necessary. Note If the ink level is low, the nozzle check pattern is not printed correctly. Replace the relevant ink tank. See "Replacing an Ink Tank" on page 50. 1 Check the nozzle check pattern you - Canon MP960 | Quick Start Guide - Page 63
screen. (1) z If Lines Are Missing or White Streaks Are Present (1) Select Also B and press the OK button. The cleaning confirmation screen is displayed. (2) Select Yes and press the OK button to start Print Head Cleaning. See "Print Head Cleaning" on page 60. (1) (2) Routine Maintenance 59 - Canon MP960 | Quick Start Guide - Page 64
streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary. Note - Canon MP960 | Quick Start Guide - Page 65
5 Check the print head condition with the printed nozzle check pattern, and take appropriate action. See "Examining the Nozzle Check Pattern" on page 58. Note If the problem is not resolved after performing steps 4 and 5 twice, try Print Head Deep Cleaning. See "Print Head Deep Cleaning" on page 62. - Canon MP960 | Quick Start Guide - Page 66
not improve by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Print Head Deep Cleaning consumes more ink than standard Print Head Cleaning, so perform this procedure - Canon MP960 | Quick Start Guide - Page 67
. See "Replacing an Ink Tank" on page 50. (2) If the print head nozzles are still not clean, turn off the machine and perform another Print Head Deep Cleaning after 24 hours. (3) If this does not solve the problem, the Print Head may be damaged. Contact your Canon service representative. Routine - Canon MP960 | Quick Start Guide - Page 68
." error message is displayed on the LCD. For details, see "Error Message Is Displayed on the LCD" on page 72. z If results of Automatic Print Head Alignment are not satisfactory, perform Manual Print Head Alignment. For details, see "Manual Print Head Alignment" on page 65. 64 Routine Maintenance - Canon MP960 | Quick Start Guide - Page 69
Alignment If the results of Automatic Print Head Alignment are not satisfactory, follow the procedure below to perform Manual Print Head Alignment. For details on performing Automatic Print Head Alignment, see "Automatic Print Head Alignment" on page 64. 1 Make sure that the machine is turned on - Canon MP960 | Quick Start Guide - Page 70
9 Look at the printout. From the patterns, select the most even, least irregular patterns for each column and input their numbers. Press the OK button. (1) Select a column to input the pattern number. (2) Use the [ or ] button to input the number of the pattern. (3) Repeat the steps (1) and (2) - Canon MP960 | Quick Start Guide - Page 71
13 Look at the printout. From the patterns, select the most even patterns for each column and input their numbers. Press the OK button. In the same way in step 9, input the numbers. Note When you turn off the machine, be sure to press the ON/OFF button on the machine. Otherwise, the settings made - Canon MP960 | Quick Start Guide - Page 72
problems such as a blocked Print Head and poor printing results. Use a soft cloth to avoid scratching the components. z Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean the machine; these can damage the machine's components. „ Cleaning the Platen - Canon MP960 | Quick Start Guide - Page 73
times, contact a Canon service representative. „ Cleaning the Inside of the Machine (Bottom Plate Cleaning) This section describes how to clean the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. Note Make - Canon MP960 | Quick Start Guide - Page 74
the machine. If the ejected paper is smudged, clean the inside of the machine again. If the problem is not resolved after performing cleaning again, the protrusions inside the machine may be stained. Clean them according to instructions. See "Cleaning the Protrusions Inside the Machine" on page 70 - Canon MP960 | Quick Start Guide - Page 75
manuals. z "Error Message Is Displayed on the LCD" on page 72 z "LCD Cannot Be Seen At All" on page 74 z "An Unintended Language Is Displayed on the LCD" on page 75 z "Cannot Install the MP Drivers" on page 76 z "Cannot Connect to Computer Properly" on page 77 z "Printing Speed Is Slow / USB - Canon MP960 | Quick Start Guide - Page 76
, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition. See "Replacing an Ink Tank" on page 50. 72 Troubleshooting - Canon MP960 | Quick Start Guide - Page 77
" Action Follow the directions given in the Easy Setup Instructions to install the Print Head. If the Print Head is already installed, remove the Print Head once and then reinstall it. If the error is not resolved, the Print Head may be damaged. Contact your Canon service representative - Canon MP960 | Quick Start Guide - Page 78
and close the Scanning Unit (Printer Cover). Printing with an ink tank that was once empty may damage the machine. If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the Stop/Reset button for at least 5 seconds - Canon MP960 | Quick Start Guide - Page 79
times, and then press the OK button. (4)Press the { or } button to select the language you want to be displayed, then press the OK button. Troubleshooting 75 - Canon MP960 | Quick Start Guide - Page 80
a Canon service representative. Follow the procedure described in the Easy Setup Instructions for proper installation. If the drivers were not installed correctly, uninstall the MP Drivers, restart your computer, and then reinstall the drivers. Refer to the Printer Driver Guide onscreen manual - Canon MP960 | Quick Start Guide - Page 81
but printing speed may slow down due to communication speed. Check the following to ensure that your system environment supports USB 2.0 Hi-Speed connection. z The USB port on your computer supports USB 2.0 Hi-Speed connection. z The USB cable, and the USB hub if you are using one, support USB - Canon MP960 | Quick Start Guide - Page 82
Start Menu" in "Opening the Printer Properties Dialog Box (Windows)" of the User's Guide on-screen manual. (2)Click Print Area Setup in the Page Setup sheet and select Use reduced printing. „ Colors Are Unclear (1)Open the Print dialog box. Refer to "Opening the Print Dialog Box" in "Opening the - Canon MP960 | Quick Start Guide - Page 83
problem is still not resolved after performing Print Head Deep Cleaning twice The Print Head may be damaged. Contact your Canon service representative. For details on how to print the nozzle check pattern, how to clean the Print Head, and how to perform Print Head Deep Cleaning, see "When Printing - Canon MP960 | Quick Start Guide - Page 84
with reduced quality. Refer to "Printing Media" in the User's Guide on-screen manual. If you did not align the Print Head after installation, straight lines may be printed misaligned. Make sure to align the Print Head after you install it. See "Automatic Print Head Alignment" on page 64 and perform - Canon MP960 | Quick Start Guide - Page 85
(Windows)" in the User's Guide on-screen manual. To open the Canon IJ Printer Utility (Macintosh®), refer to "Opening the Canon IJ Printer Utility (Macintosh)" in the User's Guide on-screen manual. When Prevent paper abrasion is selected, the setting is also applied to direct printing from a digital - Canon MP960 | Quick Start Guide - Page 86
of the paper may become stained with ink. Resize your original document in your application software. For details on recommended printing area, refer to "Printing Area" in the User's Guide on-screen manual. „ Colors Are Uneven or Streaked Cause Action Print quality is not set appropriately. In - Canon MP960 | Quick Start Guide - Page 87
Directly from the Start Menu" in "Opening the Printer Properties Dialog Box (Windows)" of the User's Guide on-screen manual. (2)Click the Maintenance tab and then View Printer Status. (3)Click Display Print Queue. (4)Select Cancel All Documents (Purge Print Documents in Windows Me or Windows 98) on - Canon MP960 | Quick Start Guide - Page 88
necessary. For details on cleaning, see "Cleaning the Paper Feed Rollers (Roller Cleaning)" on page 68. Make printer driver, the printer driver settings takes precedence when printing. For details on paper source selection using the printer driver, refer to the Printer Driver Guide on-screen manual - Canon MP960 | Quick Start Guide - Page 89
using such paper to print documents with photos or graphics, since the printout may curl and cause paper exit jams. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative. Do not - Canon MP960 | Quick Start Guide - Page 90
jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. Remove the paper following the procedure below. (1)Open the Rear Cover. off the machine in step 2, all print jobs in queue are canceled. Reprint if necessary. 86 Troubleshooting - Canon MP960 | Quick Start Guide - Page 91
service representative. Remove the paper following the procedure below. (1)Remove the Cassette. If the paper is loaded in the Auto Sheet Feeder, remove the paper from the Auto Sheet Feeder and close the Paper Support removing the paper, contact your Canon service representative. Troubleshooting 87 - Canon MP960 | Quick Start Guide - Page 92
USB cable and try printing again. MP Drivers are not installed properly. The MP Drivers may not be installed properly. Uninstall them following the procedure described in the Printer Driver Guide on-screen manual and reinstall them following the procedure described in the Easy Setup Instructions - Canon MP960 | Quick Start Guide - Page 93
check box is selected. In Mac OS X v.10.2.8, check that MP960 is displayed in Printer List. (3)If MP960 is not displayed, click Add(+) to add the machine. If you cannot add the machine, follow the procedure described in the Easy Setup Instructions to reinstall the MP Drivers. Troubleshooting 89 - Canon MP960 | Quick Start Guide - Page 94
However, because printing is disabled once the ink absorber becomes completely full and until the ink absorber is replaced, you are recommended to contact a Canon service representative as early as possible. (You will need to replace a particular part of the machine.) „ Error No.: 1851 Is Displayed - Canon MP960 | Quick Start Guide - Page 95
the directions described in the Easy Setup Instructions to install the Print Head. If the Print Head is already installed, remove the Print Head and then reinstall it. If the error is still not resolved, the Print Head may be damaged. Contact your Canon service representative. Troubleshooting 91 - Canon MP960 | Quick Start Guide - Page 96
used during Print Head Cleaning, for example. You can continue printing by selecting Continue*1 on the display on your camera. However, because printing is disabled once the ink absorber becomes completely full and until the ink absorber is replaced, you are recommended to contact a Canon service - Canon MP960 | Quick Start Guide - Page 97
resolve the problem, depending on the film. In this case, scan from the computer. For details, refer to the Scanning Guide onscreen manual. Adjust Film print cutting range and rescan. See "Print Settings" in "Changing the Machine Settings" of the User's Guide onscreen manual. Troubleshooting 93 - Canon MP960 | Quick Start Guide - Page 98
We recommend that you keep your system up to date with Windows Update. To view the on-screen manual, double-click the MP960 On-screen Manual alias on the desktop. Note Users in Asia If you installed the User's Guide from the Manual folder in the Setup CD-ROM, open the folder in which you copied the - Canon MP960 | Quick Start Guide - Page 99
Support and Paper Output Tray retracted) Weight Print Head General Specifications 9600 (horizontal)* x 2400 (vertical) * Ink , Auto intensity (AE copy) Zoom 25% - 400% (1% unit) Scanner driver Maximum scanning size Scanning resolution Gradation (Input/Output) Scan Specifications TWAIN / - Canon MP960 | Quick Start Guide - Page 100
Glossy Photo Paper Card Size) 20 x 25 cm / 8" x 10" (Photo Paper Pro) 10.1 x 18 cm / 4" x 7.1" (Photo Paper Pro)*2 *1 Canon-brand sticker. Printing 300 MHz*3 128 MB Interface Operating System Processor RAM USB 2.0 Hi-Speed Mac OS X v.10.4 USB Mac OS X v.10.2.8 - v.10.3 Intel processor - Canon MP960 | Quick Start Guide - Page 101
USB or USB 2.0 Hi-Speed port and pre-installed Windows XP, 2000, Me, 98, or Mac OS X v.10.2.8 - v.10.4. *3 Including compatible processors. *4 For bundled software installation. *5 ScanSoft OmniPage SE (OCR software) does not support Viewer Note: The on-screen manual may not be displayed properly depending - Canon MP960 | Quick Start Guide - Page 102
that is shared with other equipment (extension lead/cord, 2- or 3-way adapter, etc.). Never use the machine if the power cord is bundled or knotted the machine, immediately unplug the machine at the power supply and call for service. Periodically, unplug the machine and use a dry cloth to wipe off - Canon MP960 | Quick Start Guide - Page 103
the machine. If you accidentally switch the machine on while cleaning it, you could injure yourself or damage the machine. Do not attempt to disassemble or modify the machine. There are no user serviceable parts inside the machine. The machine contains high-voltage components. Never attempt any - Canon MP960 | Quick Start Guide - Page 104
service. Do not transport or store the machine on a slant, vertically or upside-down, as the ink may leak and damage the machine. When loading a thick book on the Platen Glass, do not press hard on the Document Cover. The Platen Glass may break and cause injury. For safety reasons, store Print Heads - Canon MP960 | Quick Start Guide - Page 105
Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive (canceled or uncanceled) z Identifying badges or insignias z Selective service or draft papers z Checks or drafts issued by governmental agencies - Canon MP960 | Quick Start Guide - Page 106
. A dated proof of purchase is required at the time of warranty service. A copy of your dated bill of sale will satisfy this requirement. This warranty does not cover any accessories, or any consumables, such as paper or ink cartridges, as to which there shall be no warranty or replacement. 102 - Canon MP960 | Quick Start Guide - Page 107
the user's manual or other documentation for the Product. (b) Use of parts, media, software or supplies (other than those sold by Canon USA), including nonCanon ink cartridges or refilled ink cartridges, that cause damage to the Product or cause abnormally frequent service calls or service problems - Canon MP960 | Quick Start Guide - Page 108
DATED PROOF OF PURCHASE (BILL OF SALE), and a complete explanation of the problem. DO NOT INCLUDE ANY OTHER ITEMS WITH THE DEFECTIVE PRODUCT IN THE RETURN SHIPPING CARTON, AND BE SURE TO RETAIN YOUR PRINTHEAD AND INK CARTRIDGE(S) AND TANK(S). InstantExchange Service expedites, usually by the second - Canon MP960 | Quick Start Guide - Page 109
Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042 USA ©2006 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may also be a registered trademark in other countries. „ Mercury Legislation LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE - Canon MP960 | Quick Start Guide - Page 110
supported by this machine 32 N NAVI Button 3 Nozzle Check Pattern 106 Index examining 58 printing 57 P PGI-5BK Black 50 Photo Printing from Photo or Film 37 scanning a film 37 scanning a photo 37 select and print 41 Print Head automatic print head alignment 64 cleaning 60 deep cleaning 62 manual - Canon MP960 | Quick Start Guide - Page 111
Index 107 - Canon MP960 | Quick Start Guide - Page 112
108 Index - Canon MP960 | Quick Start Guide - Page 113
Index 109 - Canon MP960 | Quick Start Guide - Page 114
are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed at Cygnus Support, Inc. Cygnus Support, Inc. may not be used to endorse or promote products derived from this - Canon MP960 | Quick Start Guide - Page 115
and order numbers. Description Ink Tanks PGI-5 Black CLI-8 Black CLI-8 Cyan CLI-8 Magenta CLI-8 Yellow CLI-8 Photo Cyan CLI-8 Photo Magenta Canon Specialty Papers Photo Paper Plus Glossy (4" x 6" / 20 sheets) Photo Paper Plus Glossy (4" x 6" / 50 sheets) Photo Paper Plus Glossy (4" x 6" / 120 - Canon MP960 | Quick Start Guide - Page 116
The following ink tanks are compatible with this product. QT5-0670-V03 XXXXXXXX ©CANON INC.2006 PRINTED IN THAILAND
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Photo All-in-One
Quick Start Guide