Canon PIXMA MP450 MP450 User's Guide - Page 136

InstantExchange Service, Canon U.S.A., Inc., One Canon Plaza, Lake Success, NY 11042

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InstantExchange Service ** Under Canon USA's InstantExchange Service you may exchange an eligible defective Product during the limited warranty period for a new or refurbished Product, at Canon USA's option. This Service is available in the continental Unites States, Alaska and Hawaii and is utilized by calling Canon USA's Customer Care Center at 1-800-828-4040 8 a.m. to midnight Monday through Friday and 10 a.m. to 8 p.m. Saturday (except holidays). The foregoing times are subject to change in Canon USA's sole discretion. If your call is completed by 3pm Eastern Time, Canon USA's repair facility will, at its expense, ship out the replacement product the same day, via overnight courier, for delivery the following business day (second business day in Alaska and Hawaii). A further explanation of the service/support options is available at the time of your call to the live technical support number(s) above or via the website at www.canontechsupport.com. Please note that under the InstantExchange program, a replacement product will be provided to you prior to your return of the defective product. Since the defective product becomes the property of Canon USA at the time of the exchange, the defective product must be returned in the shipping materials provided. If the defective product is not returned, as directed, you will be responsible for the value of the replacement product, for which Canon USA may invoice you. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. * Support program specifics are subject to change without notice. ** InstantExchange warranty service is subject to the availability of refurbished or new replacement units. Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042 USA Canon is a registered trademark of Canon Inc. in the United States and may also be a registered trademark or trademarks in other countries. 134 Appendix Chapter 12

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134
Chapter 12
Appendix
InstantExchange Service **
Under Canon USA’s InstantExchange Service you may exchange an eligible defective Product
during the limited warranty period for a new or refurbished Product, at Canon USA’s option. This
Service is available in the continental Unites States, Alaska and Hawaii and is utilized by calling
Canon USA’s Customer Care Center at 1-800-828-4040 8 a.m. to midnight Monday through Friday
and 10 a.m. to 8 p.m. Saturday (except holidays). The foregoing times are subject to change in
Canon USA’s sole discretion. If your call is completed by 3pm Eastern Time, Canon USA’s repair
facility will, at its expense, ship out the replacement product the same day, via overnight courier, for
delivery the following business day (second business day in Alaska and Hawaii).
A further explanation of the service/support options is available at the time of your call to the live
technical support number(s) above or via the website at www.canontechsupport.com. Please note
that under the InstantExchange program, a replacement product will be provided to you prior to your
return of the defective product. Since the defective product becomes the property of Canon USA at
the time of the exchange, the defective product must be returned in the shipping materials provided.
If the defective product is not returned, as directed, you will be responsible for the value of the
replacement product, for which Canon USA may invoice you.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary
from state to state.
* Support program specifics are subject to change without notice.
** InstantExchange warranty service is subject to the availability of refurbished or new replacement
units.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
USA
Canon is a registered trademark of Canon Inc. in the United States and may also be a registered
trademark or trademarks in other countries.