Canon PIXMA MP600 Quick Start Guide - Page 89

Error Message Appears on the Screen, Writing Error/Output Error/Communication Error - drivers for windows 8

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Error Message Appears on the Screen „ Writing Error/Output Error/Communication Error Cause Action The machine is not ready. Confirm that the POWER lamp is lit green. If the POWER lamp is off, turn the machine on. While the POWER lamp is flashing green, the machine is initializing. Wait until the POWER lamp stops flashing and remains lit green. If the ALARM lamp is lit orange, an error may have occurred in the machine. For details on how to resolve the error, see "Error Message Is Displayed on the LCD" on page 68. Paper is not loaded. An out of paper error may have been left unattended for a period of time. Load paper and press the OK button. If paper is loaded, make sure that the paper source (the Auto Sheet Feeder or Cassette) is selected correctly. If the paper source is not selected correctly, press the Paper Feed Switch or use the printer driver to change the paper source. Printer port setting does not match the computer's interface connecting the machine. Check the printer port settings. (1)Click Start > Control Panel > Printers and Other Hardware > Printers and Faxes. In non-XP Windows, click Start > Settings > Printers. (2)Click the Canon MP600 Printer icon. (3)Open the File menu and select Properties. (4)Click the Ports tab to confirm the port settings. Make sure that a port named USBnnn (Canon MP600 Printer) (where n is a number) is selected for Print to the following port(s). In Windows Me or Windows 98, click the Details tab and make sure that MPUSBPRNnn (Canon MP600 Printer) is selected for Print to the following port. If the port setting is not correct, change the port setting according to the interface you are using, or reinstall the MP Drivers. The machine is not connected properly. Make sure that the printer cable is securely plugged in to the machine and the computer. z If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details. z There could also be a problem with the USB cable. Replace the USB cable and try printing again. MP Drivers are not installed properly. The MP Drivers may not be installed properly. Uninstall them following the procedure described in the Printer Driver Guide on-screen manual and reinstall them following the procedure described in the Easy Setup Instructions. Troubleshooting 85

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85
Troubleshooting
Error Message Appears on the Screen
Writing Error/Output Error/Communication Error
Cause
Action
The machine is not ready.
Confirm that the
POWER
lamp is lit green.
If the
POWER
lamp is off, turn the machine on.
While the
POWER
lamp is flashing green, the machine is initializing. Wait until
the
POWER
lamp stops flashing and remains lit green.
If the
ALARM
lamp is lit orange, an error may have occurred in the machine.
For details on how to resolve the error, see “Error Message Is Displayed on the
LCD” on page 68.
Paper is not loaded.
An out of paper error may have been left unattended for a period of time.
Load paper and press the
OK
button.
If paper is loaded, make sure that the paper source (the Auto Sheet Feeder or
Cassette) is selected correctly. If the paper source is not selected correctly,
press the
Paper Feed Switch
or use the printer driver to change the paper
source.
Printer port setting does not match the
computer’s interface connecting the
machine.
Check the printer port settings.
(1)
Click
Start
>
Control Panel
>
Printers and Other Hardware
>
Printers and
Faxes
.
In non-XP Windows, click
Start
>
Settings
>
Printers
.
(2)
Click the
Canon MP600 Printer
icon.
(3)
Open the
File
menu and select
Properties
.
(4)
Click the
Ports
tab to confirm the port settings.
Make sure that a port named
USBnnn (Canon MP600 Printer)
(where n is a
number) is selected for
Print to the following port(s)
.
In Windows Me or Windows 98, click the
Details
tab and make sure that
MPUSBPRNnn (Canon MP600 Printer)
is selected for
Print to the
following port
.
If the port setting is not correct, change the port setting according to the
interface you are using, or reinstall the MP Drivers.
The machine is not connected properly.
Make sure that the printer cable is securely plugged in to the machine and the
computer.
If you are using a relay device such as a USB hub, disconnect it, connect the
machine directly to the computer, and try printing again. If printing starts
normally, there is a problem with the relay device.
Consult the reseller of the relay device for details.
There could also be a problem with the USB cable. Replace the USB cable
and try printing again.
MP Drivers are not installed properly.
The MP Drivers may not be installed properly. Uninstall them following the
procedure described in the
Printer Driver Guide
on-screen manual and reinstall
them following the procedure described in the
Easy Setup Instructions
.