Canon PIXMA MX350 Network Setup Troubleshooting - Page 3

Problems during Network Setup Easy setup Advanced setup The Target Access Point is Not Displayed (Detected) Check Check 1 Make sure that you follow Check 1, 2, 5 and 6 of "Connection Checklist" on page 12, then press the left FUNCTION button (A) on the machine to search for the access point again. Check 2 Turn off the access point, then turn it back on, then press the left FUNCTION button A (A) on the machine to search for the access point again. Check 3 Is SSID broadcast (connection via "ANY" SSID, etc.) disabled or is the stealth mode enabled on the access point? • For details on how to check the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. Enable SSID broadcast (connection via "ANY" SSID, etc.) or disable the stealth mode, then press the left FUNCTION button (A) on the machine to search for the access point again. • For details on how to change the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. To establish a connection without changing the access point settings, refer to "Entering the Access Point's Wireless LAN Settings Directly on the Machine" on page 9. Check 4 Is the MAC address filtering enabled on the access point? • For details on how to check the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. Set the access point to accept the MAC address of the machine. • For details on how to change the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. • To check the MAC address of the machine, press the Setup button, then using the { } [ ] and OK buttons, select Device settings > LAN settings > Confirm LAN settings > WLAN setting list, then check MAC address. Check 5 Is "WPA/WPA2 Enterprise" set as a security protocol (encryption standard) on the access point? "WPA/WPA2 Enterprise" is not supported on the machine. Change the security protocol (encryption standard) for the access point, then configure settings again. • For details on how to change the security protocol (encryption standard) for the access point, refer to the manual supplied with the access point or contact its manufacturer. • For the procedure to configure settings of the machine, refer to "Wireless Setup Using Easy Setup" in the printed manual: Getting Started. Glossary • SSID An identifier to identify the specific access point. • SSID broadcast An access point's periodic transmission of a signal revealing its SSID. • Stealth mode A function to prevent the SSID of the access point from appearing on other wireless devices. • MAC address A unique number assigned to each network device. • MAC address filtering A function to block access from unauthorized wireless devices by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the access point beforehand.