Canon RP10 for CR-120/150 User Guide
Canon RP10 for CR-120/150 Manual
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- Canon RP10 for CR-120/150 | User Guide - Page 1
RP10 User Manual Please read this manual before operating this printer. - Canon RP10 for CR-120/150 | User Guide - Page 2
and used in accordance with the instructions, may cause harmful interference to or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you scheme or your household waste disposal service. For more information regarding return and - Canon RP10 for CR-120/150 | User Guide - Page 3
Für EMVG Dieses Produkt ist zum Gebrauch im Wohnbereich, Geschäfts-und Gewerbebereich sowie in Kleinbetrieben vorgesehen. Model Names The following name may be provided for the safety regulations in each sales region of the Thermal Receipt Printer. RP10: Model 6830010 Reproduction Warning This - Canon RP10 for CR-120/150 | User Guide - Page 4
receipt printer that supports high speed printing troubleshooting, etc. User Manual is included as a PDF file on the CD-ROM*. You need Acrobat Reader to view the manual Manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions - Canon RP10 for CR-120/150 | User Guide - Page 5
for the RP10 4 Symbols Used in This Manual 4 Important Safety Instructions 6 Handling 6 Installation Location 7 Power Supply 8 Moving of Time 27 Troubleshooting 28 When the Printer is Not Recognized 28 Feeding Trouble 28 Printing Trouble 28 Software Installation Trouble 29 Uninstalling - Canon RP10 for CR-120/150 | User Guide - Page 6
Important Safety Instructions Handling WARNING ■ Never install and operate the printer near flammable cord from the power outlet. Contact your local authorized Canon dealer or service representative to have the printer serviced. ■ Note that when using the printer in an environment where temperature - Canon RP10 for CR-120/150 | User Guide - Page 7
Installation Location For operation, maintenance, and ventilation, make sure that there is enough space around the printer, as shown in the illustration below. 100 mm (3.9") 100 mm (3.9") 100 mm (3.9") When installing the Check Reader CR-150/CR-120 on top of the printer, make sure that the paper - Canon RP10 for CR-120/150 | User Guide - Page 8
the current requirements of the printer. • If you are unsure of anything relating to the power supply, contact your local authorized Canon dealer or service representative for further information. • Never place an object on top of the power cord or step on the power cord. • Never bundle the power - Canon RP10 for CR-120/150 | User Guide - Page 9
everything shown below. Check every item you have removed from the box. If any items are missing, contact your local authorized dealer. Setup Guide Power Cord*1 RP10 Warranty Card*2 USB Cable Disc*3 *1 The power cord varies, according to the country of purchase. *2 For the United States and - Canon RP10 for CR-120/150 | User Guide - Page 10
Part Names Front View Thermal Head This applies prints paper. Paper Sensor This sensor detects the status of paper. Platen Roller To feed paper. Warning Label This shows warning when using printer. Paper Output Section Status LED Displays status of the printer. Paper Cover Cover Open Lever To - Canon RP10 for CR-120/150 | User Guide - Page 11
Exterior Dimensions Units: millimeters (units in parenthesis are inches) 370 mm (14.6") (with the Paper Cover open) Status LED The Status LED on the front of the printer shows the status of the printer. The colors and patterns of the light indicate the following. Ready state: Lit green No paper: - Canon RP10 for CR-120/150 | User Guide - Page 12
Preparing the Printer Loading the Paper Cautions Regarding Paper • Use roll paper having a φ15 inner diameter or greater (with no core) and a φ83 outer diameter or smaller. • Depending on the usage environment or paper conditions, even when using recommended paper, sticking (a phenomenon where paper - Canon RP10 for CR-120/150 | User Guide - Page 13
Loading Paper A Connect the supplied power cord and press the Power Button to turn ON the power. C Load paper in the right direction in the printer. NOTE When you turn ON the power, the Status LED is lit green. B Push the Cover Open Lever down to open the Paper Cover. IMPORTANT Be careful not to - Canon RP10 for CR-120/150 | User Guide - Page 14
. Installing the Software RP10 Configuration is the software necessary to use the RP10, and is available on the Canon website. For the latest software support information, go to the Products page on the Canon website. The software includes the following drivers, and you can specify one to use. (See - Canon RP10 for CR-120/150 | User Guide - Page 15
the following screen appears, keep the screen opened, then connect and turn ON the RP10 as described in the following sections. D Follow the on screen instructions to complete installation. 15 - Canon RP10 for CR-120/150 | User Guide - Page 16
Connecting the Printer to a Computer USB Connections Connect the printer and the computer with the USB cable provided or a Hi-Speed USB 2.0 cable. Type A Plug Type B Plug Connecting to a Wired LAN (CR-150N/ CR-120N only) Connecting the CR-150N/CR-120N to the printer makes it possible for - Canon RP10 for CR-120/150 | User Guide - Page 17
or is lit red even when the paper is properly loaded, there is a problem with the printer. Turn OFF the power, and contact your local authorized Canon dealer or service representative to have the printer serviced. WARNING If you hear strange sounds, detect smoke or abnormal heat, sense a vibration - Canon RP10 for CR-120/150 | User Guide - Page 18
NOTE Turning OFF the Power Press and hold the Power Button to turn off the power. Setting RP10 Configuration To use the printer, you must specify the COM port, driver, and paper that you want to use with RP10 Configuration. A Immediately after the software installation, RP10 Configuration starts - Canon RP10 for CR-120/150 | User Guide - Page 19
to Log On as the Administrator. • The procedure in Windows 8.1/10 is different from the ones described in this manual. Refer to the Windows 8.1/10 "Help and Support Center" to select [Run]. 2) Click [CANON RP10], and [RP10 Configuration]. RP10 Configuration starts. B Under [Select connection method - Canon RP10 for CR-120/150 | User Guide - Page 20
Printer Driver Settings You can configure the print settings using the printer driver. A Click the [Run Utility] button on the RP10 Configuration dialog box. (See step [3] in "Setting RP10 Configuration" on p. 18.) The Canon RP10 Utility dialog box appears. [Layout] tab Specify the page orientation - Canon RP10 for CR-120/150 | User Guide - Page 21
[Extended Settings1] tab Specify the print settings and whether to detect the marks on the printed page. [Mark Detection settings] [Mark Detection] Specify how to detect the mark when using paper with a mark. When you select [Each page], mark detection is performed for each page, and then paper is - Canon RP10 for CR-120/150 | User Guide - Page 22
[End of page] Specify the paper feed volume at the end of a print page in the range of 0 to 255. Unit: dot per line (1 mm = 8 dots per line) [End of document] Specify the paper feed volume at the end of a document in the range of 0 to 255. Unit: dot per line (1 mm = 8 dots per line) [Paper Cut - Canon RP10 for CR-120/150 | User Guide - Page 23
Cautions When Printing • Do not touch or pull paper during printing. Printing may not be performed properly, or paper jams may occur inside the printer. • Do not cover the paper output section during printing. Doing so may result in paper jams. • Do not apply external impact during printing. Doing - Canon RP10 for CR-120/150 | User Guide - Page 24
Maintenance This chapter describes to clean and maintain the printer. Daily Cleaning To ensure high-quality printing, regularly clean your RP10 as described below. About Cleaning Frequency It is recommended that you clean the printer at regular intervals However, if paper chips, foreign substances, - Canon RP10 for CR-120/150 | User Guide - Page 25
Thermal Head When using the printer with paper chips, foreign substances, or hand fats adhering to the thermal printhead, the function of the thermal printhead or Platen Roller may be deteriorated. If they adhere to the thermal printhead, follow the steps below to clean it. CAUTION Do not touch the - Canon RP10 for CR-120/150 | User Guide - Page 26
that the printer is functioning properly. Platen Roller If foreign substances such as paper chips adhere to the Platen Roller, paper feed or print quality problems may occur. If they adhere to the Platen Roller, follow the steps below to clean it. IMPORTANT • Do not wipe off the yellow grease - Canon RP10 for CR-120/150 | User Guide - Page 27
outside of the paper output section, and close the Paper Cover. D Turn ON the printer. If the Status LED is lit red, there may be a problem with the cutter. E Press the Paper Cutter Button to cut off the creased portion. Removing Paper Jammed in the Auto Cutter Section A Push the Cover - Canon RP10 for CR-120/150 | User Guide - Page 28
Troubleshooting the printer to the computer. (See p. 14) If the problem persist, check if the printer driver is already installed. Once any compatible with the printer. Remove the USB hub to use the printer. Feeding Trouble Cause Remedy Paper is not fed. A paper jam occurs. - Check that paper - Canon RP10 for CR-120/150 | User Guide - Page 29
. 5. If [Startup type] is set to [Manual] in the [Print Spooler Properties] screen, set it to [Automatic] and then click the [Start] button under [Service status] to change the status to "Started". Damper spring Software Installation Trouble Cause Remedy The "Invalid Argument" message appeared - Canon RP10 for CR-120/150 | User Guide - Page 30
Uninstalling the Software After the RP10 software is installed using the installer, two different programs are installed on your system. • RP10 driver • CEI USBCOM driver If the RP10 driver or CEI USBCOM driver is not operating normally, follow the procedure below to uninstall them. To uninstall - Canon RP10 for CR-120/150 | User Guide - Page 31
Appendix About Preprinted Paper When preprinting paper with the mark for position detection or a logo, note the following precautions. About Mark For Position Detection Print the mark for position detection on the heat-sensitive side of paper, as shown in the illustration below. The mark size - Canon RP10 for CR-120/150 | User Guide - Page 32
Others • When using a UV lamp frequently, take extra care about paper shrinking due to heat (in the feeding/sub-feeding (paper width) directions), or about color fogging. • The paper surface is slippery. Apply slightly stronger drive roller pressing force. • If you want a higher PCS value for the - Canon RP10 for CR-120/150 | User Guide - Page 33
Specifications Printer Specifications Print Method Thermal Line-dot Printing Printing Direction Unidirectional with friction feed Dot Density 8 dot/mm Paper Feeding Pitch 0.125 mm Cutter Method Full cut / Partial cut Max Print Width About 72 mm Print Speed Up to 150 mm/sec. Interface - Canon RP10 for CR-120/150 | User Guide - Page 34
Safety-related markings on the machine Marquages de sécurité sur la machine Marcature di sicurezza sulla macchina Sicherheitshinweise auf der Maschine Marcas de la máquina relacionadas con la seguridad Veiligheidsmarkeringen op de machine Makine üzerindeki güvenlik i㶆aretleri [English] [Français] [ - Canon RP10 for CR-120/150 | User Guide - Page 35
[English] [Français] [Italiano] [Deutsch] [Español] [Nederlands] [Türkçe] Switch (Push-On/Push-Off) Commutateur (Appuyer pour mettre en marche/Appuyer pour arrêter) Interruttore a pulsante bistabile (On/Off) Schalter (Ein- und Ausschalten durch Drücken) Interruptor (pulsado para encendido/apagado) - Canon RP10 for CR-120/150 | User Guide - Page 36
[English] [Français] [Italiano] [Deutsch] [Español] [Nederlands] [Türkçe] DC symbol Indicates direct current Symbole CC Indique qu'il s'agit de courant continu Simbolo corrente continua (C.C.) Indica la corrente continua Gleichstrom-Symbol Kennzeichnet Gleichstrom Símbolo CC Indica - Canon RP10 for CR-120/150 | User Guide - Page 37
CANON ELECTRONICS INC. 3-5-10 SHIBAKOEN, MINATO-KU, TOKYO 105-0011, JAPAN CANON U.S.A. INC. ONE CANON PARK, MELVILLE, NY 11747, U.S.A. CANON CANADA INC. 8000 MISSISSAUGA ROAD, BRAMPTON, ONTARIO L6Y 5Z7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59, 1185 XB AMSTELVEEN, THE NETHERLANDS CANON AUSTRALIA
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Please read this manual before operating this printer.
User Manual
RP10