Canon VB-M50 User Manual
Canon VB-M50 Manual
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- Canon VB-M50 | User Manual - Page 1
Network Camera Camera Management Tool User Manual This User Manual should be read before using the network camera. ENGLISH - Canon VB-M50 | User Manual - Page 2
cameras described in this manual may include models not be sold in your country and region. For the latest information on this product (firmware and included software, user manuals, operating environment, etc.), please refer to the Canon website. Precautions for Use (Disclaimer) Network Security - Canon VB-M50 | User Manual - Page 3
settings in the setting page, Troubleshooting, etc. Mobile Camera Viewer Operation Guide This explains details on how to use the Mobile Camera Viewer. Appendix - Specifications This lists the camera specifications. Camera Management Tool User Manual (this manual) This manual explains how to use the - Canon VB-M50 | User Manual - Page 4
to Use This Manual ...3 Chapter 1 Before Using Functions of the Camera Management Tool 8 Flow of Operation...8 Operating Environment 11 System Requirements ...11 Supported Cameras...11 Limitations ...11 Installation...12 Chapter 2 Detecting/Setting Cameras Launching Camera Management Tool 14 - Canon VB-M50 | User Manual - Page 5
Advanced Camera Setting Information 52 Chapter 5 Camera Maintenance Updating the Software 56 Updating the Firmware ...56 Updating the Mobile Camera Viewer Restarting the Camera 64 Restoring the Camera to the Initial Settings 65 Downloading Logs...66 Chapter 6 Troubleshooting Lists of - Canon VB-M50 | User Manual - Page 6
6 - Canon VB-M50 | User Manual - Page 7
Chapter Before Using This chapter provides an overview of the functions and an outline of actual operation of this tool and explains the operating environment, installation procedure, and other things you should know when using this tool. - Canon VB-M50 | User Manual - Page 8
and maintenance of Canon network cameras (hereafter referred to as "cameras"). It allows you to efficiently execute IP address settings and other basic settings required when installing cameras, perform backup and restoration of camera settings after installation, and firmware updates to multiple - Canon VB-M50 | User Manual - Page 9
and save them. The loaded advanced settings can then be saved to a file or to the camera (P. 50). Viewer Launch Viewer from this tool, and operate the camera while viewing its video (P. 34). Tools Configure camera settings that suit various usage scenarios using Admin Tools, such as Privacy Mask and - Canon VB-M50 | User Manual - Page 10
File Use 7 5 3 1 6 4 2 1 2 3 4 The following maintenance procedures can be performed on cameras that are in operation. Maintenance can be performed on multiple cameras at the same time. • Updating the firmware (P. 56) • Backing up the setting values (P. 59) • Restoring backed up setting values - Canon VB-M50 | User Manual - Page 11
Supported Cameras VB-M50B, VB-H651V, VB-R11VE, VB-R11, VB-R10VE, VB-M641VE, VB-M641V, VB-M640VE, VB-M640V, VB-M741LE, VB-M740E, VB-H43, VB-H630VE, VB-H630D, VB-H730F, VB-M42, VB-M620VE, VB-M620D, VB-M720F, VB-S30D, VB-S31D, VB-S800D, VB-S900F, VB-S805D, VB-S905F, VB-H41, VB-H610VE, VB-H610D, VB - Canon VB-M50 | User Manual - Page 12
Installation Install this tool using the setup CD-ROM included with the camera. For details on installation, please refer to the camera's "Operation Guide". The icon of this tool appears on the desktop after installation. 12 - Canon VB-M50 | User Manual - Page 13
Chapter Detecting/Setting Cameras This chapter explains the initial setup of cameras (from detection of the cameras connected to the network, through configuration of the basic settings). It also explains how to access the camera functions after the setup is complete. - Canon VB-M50 | User Manual - Page 14
: Button Function Searches for cameras Update Camera Information Update Firmware Back Up Settings Restore Settings Description Detects cameras and adds them to the camera list. Updates the information of the selected camera. Updates the firmware of the selected camera (P. 56). Backs up the - Canon VB-M50 | User Manual - Page 15
acquires information (P. 63). 2 Basic Camera Settings Makes basic camera settings, such as network, administrator password, date and time, camera name, and video settings (P. 26). Advanced Camera Settings Specify advanced camera settings (P. 50). Camera Detection Notification The button turns - Canon VB-M50 | User Manual - Page 16
as the computer in which this tool is installed, and add them to the camera list. Note Camera detection by this tool is only available for cameras in the same network segment. Cameras connected to different network segments need to be added manually (P. 46). 1 Click on the toolbar, or select - Canon VB-M50 | User Manual - Page 17
not detected, even though it is connected to the same network, click again to perform detection. Adding Already Detected Cameras After executing [Search Cameras], cameras connected to the same network are automatically detected. When a camera is detected, on the toolbar is displayed in green. If - Canon VB-M50 | User Manual - Page 18
A message appears for confirming whether or not to add the detected camera. 2 Click [Yes]. All the cameras that were automatically detected are added to the camera list. If you try to add a new detected camera to the list, making the number of cameras on the list exceed the maximum of 64, an error - Canon VB-M50 | User Manual - Page 19
is displayed under [Connection Status] of the camera list. Detecting/Setting Cameras Connection status Connectable Connectable (error) Not connectable Authentication required Admin Required Description Successfully connected to the network. Connected to the network but an error has occurred. Not - Canon VB-M50 | User Manual - Page 20
with the self-signed certificate. Non-SSL communication SSL communication (no problem with certificate) SSL communication (problem with certificate) Note If this tool is connected to the camera via SSL, the SSL communication is confirmed using the IPv4 address. If a certificate other than IPv4 - Canon VB-M50 | User Manual - Page 21
with [Apply filter]. [Apply filter] applies to all the cameras displayed in the camera list before filtering. Operations in the Camera List Selecting a Camera To select a camera to be set or operated, click a camera displayed in the camera list. The checkbox at the beginning of the line for the - Canon VB-M50 | User Manual - Page 22
the right and left orders of the displayed items. Changing the Items to Display You can select items in the camera list, and change their order. 1 Select [Camera List] > [Display Items Settings]. The [Display Items Settings] dialog box appears. 2 Specify whether to display or hide the items. To - Canon VB-M50 | User Manual - Page 23
you can click [Delete]. A message appears for confirming whether or not to remove the camera. 3 Click [Yes]. The camera is removed from the camera list. Right-Click Operations for the Camera List Right-click the camera list to carry out the following operations in the menu. Note Grayed out items - Canon VB-M50 | User Manual - Page 24
] dialog box is displayed. 2 Enter the authentication information. Note The common authentication information setting is common to [Camera List] > [Search Cameras] > [Camera Common Authentication Information]. If you set one of them, it is reflected to the other. (1) (2) (3) (1) [Add], [Delete - Canon VB-M50 | User Manual - Page 25
SSL communication. If you select [Enable SSL Communications], the self-signed certificate is checked. A message is displayed if you authenticate a camera that has a problem with its self-signed certificate and has not been connected before. (5) Port number input field Specify the HTTP port to be - Canon VB-M50 | User Manual - Page 26
can be configured, including camera network settings (IP address), changing the administrator password, camera name, date and time, and video settings for detected cameras. Because basic settings are common to all models, you can apply the same settings to multiple cameras in a batch. Note • Because - Canon VB-M50 | User Manual - Page 27
(7) (8) Important You may become unable to access a camera if the network settings are incorrect. In this case, restore the camera to the initial settings (including network settings) (P. 65) or refer to "Operation Guide" for the camera to restore the camera to the factory default settings and then - Canon VB-M50 | User Manual - Page 28
. (3) [Subnet Mask] When [IPv4 Address Setting Method] is [Manual], enter the subnet mask value designated for the corresponding network. (4) [IPv4 Default Gateway Address] When [IPv4 Address Setting Method] is [Manual] and the camera will connect to a different subnet than the computer, select the - Canon VB-M50 | User Manual - Page 29
the password after changing it. • If you forget the administrator password, restore the camera to the initial settings (including network settings) (P. 65) or refer to the camera's "Operation Guide" to restore the camera to the factory default settings. Since this causes all the settings to return - Canon VB-M50 | User Manual - Page 30
with the [Setting Method] setting. When [Set manually] is selected Set the desired date and time. Set the time with them. The camera's NTP broadcast mode does not support IPv6. (3) [Auto-Setting of the camera setting page. For details about the setting page, refer to the camera's "Operation Guide". - Canon VB-M50 | User Manual - Page 31
of the NTP server is incorrect, the date and time are not changed. • The NTP server query interval is 300 seconds. If the time of camera and that of NTP server are substantially different, it takes time to complete synchronization. (4) [NTP Server] If you select [Auto-Setting of NTP Server - Canon VB-M50 | User Manual - Page 32
264(2)] Configure on each tab the settings for the H.264(1) and H.264(2) video to be transmitted from the camera to the Viewer. (4) [Video Size] Select the size for video transmitted from the camera. (5) [Bit Rate Control] Set the bit rate for video. When [Use bit rate control] is selected, also set - Canon VB-M50 | User Manual - Page 33
[Setting Page]. Internet Explorer launches and the [Windows Security] dialog box appears. 3 Enter the administrator name and administrator password for the camera and click [OK]. The Setting Page for the camera appears. For Setting Page details, please refer to the camera's "Operation Guide". 33 - Canon VB-M50 | User Manual - Page 34
opening Viewer. 2 Click [Viewer]. Alternatively, you can select [Tools] > [Viewer]. Viewer appears. For details on how to operate the Viewer, please refer to the camera's "Operation Guide". Note It may be necessary to enter the authentication information (user name and password), depending on the - Canon VB-M50 | User Manual - Page 35
the camera to the list of trusted sites (P. 33). Note The tools in the [Tools] menu that are not supported by the selected camera will Camera Angle Setting Tool. 3 Click [Yes]. For details on setting the camera angle, please refer to the camera's "Operation Guide". Note • An old version of Camera - Canon VB-M50 | User Manual - Page 36
Important To ensure security, exit Internet Explorer after completing the settings with Admin Tools. 36 - Canon VB-M50 | User Manual - Page 37
Chapter Camera Specification File Use The information displayed in the camera list of this tool can be saved and edited as a camera specification file. You can load camera specification files when the tool is launched, and use them to manage more than 64 cameras. - Canon VB-M50 | User Manual - Page 38
If you select [Save password.] checkbox, the administrator password specified in the common authentication information is also saved in the camera specification file. 3 Click [Yes] to save the camera specification file. The [Save As] dialog box appears. If you click [No], the tool will be shut down - Canon VB-M50 | User Manual - Page 39
File Use Note If you select the [Save password.] checkbox, the administrator password set in the common authentication information is also saved in the camera specification file. 3 Click [Yes]. The [Save As] dialog box appears. 4 Specify the folder and file name to save under, and Click [Save - Canon VB-M50 | User Manual - Page 40
a camera with the same address exists in the same network. Take care that an IP address is not a duplicate of that of an already set camera. Camera Specification File -dddddddddddd,,"Camera004",1,,,, [dddd::ddd:dddd:dddd:dddd],VB-XXX,1.0.0,333333333333,33:33:33:33:33:33,,80,0,, 4820,,57, - Canon VB-M50 | User Manual - Page 41
) IPv6Address IPv6 address Link local address only (An address that was set manually or set automatically using RA or DHCPv6 is not exported.) Model Model name of the camera FirmVer Firmware version Serial Serial number MACAddress MAC address Described in uppercase. Word Administrator - Canon VB-M50 | User Manual - Page 42
Item IPv4First PortFirst Description Remarks IPv4 address (when adding manually) The IPv4 address specified when adding a camera via [Camera List] > [Add Camera] (P. 46), or adding a camera by loading a camera specification file (P. 48). Camera HTTP/HTTPS port The port number specified when - Canon VB-M50 | User Manual - Page 43
the following conditions, it can be loaded by the [Common Authentication Information Setting] dialog box of this tool. - No cameras are displayed in the camera list before loading. - The [Common Authentication Information Setting] dialog box is at default settings. Automatically Importing When This - Canon VB-M50 | User Manual - Page 44
the list to those described in the camera specification file. If you select this, you cannot add cameras to the camera list by detection, or manually add or delete cameras. If you read a different camera specification file, the current camera list and common authentication information are discarded - Canon VB-M50 | User Manual - Page 45
Chapter Camera Detection/Configuration Techniques This chapter covers the procedure for assigning IP addresses using a camera specification file. It also explains how to load the settings of a camera and then copy them to another camera, or save them to a file and then apply them to multiple cameras - Canon VB-M50 | User Manual - Page 46
cameras from the camera list (P. 23). Detecting a Single Camera Specify an IPv4 address to manually detect a camera connected to a different network segment. 1 Select [Camera List] > [Add Camera]. The [Add Camera displayed if you authenticate a camera that has a problem with its self-signed - Canon VB-M50 | User Manual - Page 47
in the third and the lower lines except the IPv4 address parts. 4 First line Second line Enter the IPv4 address of the cameras to be added to the camera list. Camera Detection/Configuration Techniques Note You can specify SSL and the port number as a set along with the IPv4 address. 3 Save the - Canon VB-M50 | User Manual - Page 48
] (MAC address) is required for the setting file. • If the [DefaultGateway] (default gateway) column is left blank, an empty value is set for the camera. If you do not want to set this value, delete the [DefaultGateway] (default gateway) column. 3 Save the setting file. Save the edited setting file - Canon VB-M50 | User Manual - Page 49
in the setting file edited in the "Creating a Setting File" section above, and apply the values of the setting file to the camera that matched. 1 Select [Camera Settings] > [Set from file], and specify the edited configuration file. Enter the folder in which the setting file is saved and the - Canon VB-M50 | User Manual - Page 50
model and use the same firmware version. Loading Advanced Settings From a Camera and Save to a Camera Advanced settings saved to a camera can be loaded using the following procedures. 1 In the camera list, select the camera to configure advanced settings. [Advanced Camera Settings] can only be - Canon VB-M50 | User Manual - Page 51
click [Save]. The [Save As] dialog box closes and the [Advanced Camera Settings] dialog box is redisplayed. 4 Click [Close] in the [Advanced Camera Settings] dialog box. The [Advanced Camera Settings] dialog box closes. Note Advanced camera settings are saved in XML format. Note that if you change - Canon VB-M50 | User Manual - Page 52
as that which can be set on the [Setting Page] for a camera. All advanced camera settings can be edited in the [Advanced Camera Settings] dialog box. Note • For Setting Item details, please refer to the camera's "Operation Guide". • The setting items of the [Setting Page] that need to be configured - Canon VB-M50 | User Manual - Page 53
setting item cannot be found, the corresponding place in the setting item list opens. (3) [Reboot] If you change an item with an orange symbol, the camera restarts. (4) [Select all], [Clear all] Selects or clears all of the checkboxes in the setting item list at the same time. (5) Setting item list - Canon VB-M50 | User Manual - Page 54
54 - Canon VB-M50 | User Manual - Page 55
Chapter Camera Maintenance This chapter explains how to perform various maintenance work for cameras such as updating the firmware, backing up and restoring the settings, and mounting and unmounting memory cards. - Canon VB-M50 | User Manual - Page 56
the system. Updating the Firmware When updating the firmware, you can specify the firmware file and set to restore the camera settings to the factory default settings. Important • Do not disconnect a network cable or turn off the power of a camera during the firmware update process. Doing so - Canon VB-M50 | User Manual - Page 57
will be erased and restored to the factory default settings after the firmware is updated. • Administrator account • Network settings • Time zone • Certificate • Secret key To keep the current settings of the cameras, select [Do Not Restore] for [Initial Settings]. 6 Click [Start]. Updating of the - Canon VB-M50 | User Manual - Page 58
You can update the Mobile Camera Viewer for the camera selected in the camera list, without updating the firmware of the camera. 1 Select the camera to update the Mobile Camera Viewer in the camera list. 2 Select [Maintenance] > [Software Update] > [Mobile Camera Viewer Update]. The update dialog - Canon VB-M50 | User Manual - Page 59
be used to restore the same settings as when the cameras were backed up or to apply the same settings to other cameras. Important • Do not disconnect a network cable or turn off the power of a camera during the backup process. Doing so may cause a camera to malfunction. • Do not launch this tool on - Canon VB-M50 | User Manual - Page 60
copy the backup file or change the save location in the backup dialog box. • [Encryption Password] can be set when backing up/restoring for some camera models. This is a password to encrypt the backup data itself. The password set here will be required to restore data using the encrypted backup data - Canon VB-M50 | User Manual - Page 61
to the point in time a backup was made, or migrate settings to other cameras. Important • Do not disconnect a network cable or turn off the power of a camera during the restore process. Doing so may cause a camera to malfunction. • Do not launch this tool on multiple computers and then perform - Canon VB-M50 | User Manual - Page 62
] from the [Restore all information.] pull-down list. [Restore all information.] cannot be set for some camera models. Important If you have selected [Restore all information.], IP addresses, network settings, and SSL/IPsec secure communication information will also be restored. This may result in - Canon VB-M50 | User Manual - Page 63
Mounts the memory cards of the selected cameras. [Unmount] Unmounts the memory cards of the selected cameras. Note If you click [Unmount] when recording types ([Recording-Mode Stream], [Upload], [Event], [Timer], [Manual], [ONVIF]) indicates whether or not the regulation number of recordable images - Canon VB-M50 | User Manual - Page 64
Restarting the Camera You can batch restart multiple cameras. 1 In the camera list, select the cameras to restart. 2 Select [Maintenance] > [Restart Camera]. A dialog box appears for confirming whether to restart the selected cameras. 3 Click [Yes]. The cameras restart. Note Even after a camera is - Canon VB-M50 | User Manual - Page 65
disabled because the administrator account is initialized as well. Use this tool to configure the initial settings. Note [Initial Settings (including Network Settings)] cannot be selected for some camera models. A dialog box confirming whether you want to restore the initial settings of the selected - Canon VB-M50 | User Manual - Page 66
selected. log\YYYYMMDDHHMMSS The downloaded file is saved with the following file name. MAC address (XX-XX-XX-XX-XX-XX)_category_serial number.txt Category B:Camera Internal Memory C:Memory Card Note The memory card log is not retrieved if the memory card is unmounted. 66 - Canon VB-M50 | User Manual - Page 67
Chapter Troubleshooting This chapter covers message lists and troubleshooting. - Canon VB-M50 | User Manual - Page 68
version. Check the version of the firmware. The firmware file is not for use with this camera. The model name of the firmware file and the model name of the camera do not match. Check the combination of the camera in the camera list and the target model of the firmware file. If both models do not - Canon VB-M50 | User Manual - Page 69
cable or turn off the camera during installation. • All settings of the cameras for which you ticked "Revert to Initial Settings" will be restored to the factory default settings except the network and date configuration. This message is always displayed when a firmware update is executed. Check - Canon VB-M50 | User Manual - Page 70
specification of IPv4 address. The IPv4 address is already in use or no configurable IPv4 addresses are available. Check the camera list and Set From File. The camera(s) with the following IP address has already been added to the trusted sites. When executing [Maintenance] > [Add to - Canon VB-M50 | User Manual - Page 71
have passed, the restart for the firmware upgrade procedure did not finish. If you cannot access the camera even after the time displayed in the message has passed, check whether the camera is connected to the network properly, and then contact the customer support center. Failed to save the - Canon VB-M50 | User Manual - Page 72
Before contacting the dealer or customer support center, check the following troubleshooting items. If a message is displayed, check the details of the message and corresponding countermeasure in "Lists of Messages" on page 68. Problem Solution Camera Management Tool cannot be launched. • The - Canon VB-M50 | User Manual - Page 73
43 Troubleshooting F Filter 21 I Import a Configuration File 49 Installation 12 IPv4 address 27 Specify Range 28 Specify Wildcard 28 L Launching 14 M Memory Card Operations 63 Messages Error Messages 71 Warning Messages 68 Mount 63 N Network 27 R Restart 64 Restore the Camera to - Canon VB-M50 | User Manual - Page 74
Specify Range 28 Specify Wildcard 28 SSL/Port Number 20 Supported Cameras 11 System Requirements 11 T Toolbar 14 Tools 35 Trusted Site 33 U Unmount 63 Update the Firmware 56 Update the Mobile Camera Viewer 58 Update the Software 56 V Video 32 Viewer 34 74 - Canon VB-M50 | User Manual - Page 75
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This User Manual should be read before using the network camera.
ENGLISH
Network Camera
Camera Management Tool User Manual