Canon VB-R12VE Network Camera Operation Guide
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- Canon VB-R12VE | Network Camera Operation Guide - Page 1
Network Camera Operation Guide / / / / / / / / / / / This User Manual should be read before using the network camera. ENGLISH - Canon VB-R12VE | Network Camera Operation Guide - Page 2
Introduction Thank you for purchasing a Canon Network Camera (hereafter referred to as the camera)*. This "Operation Guide" explains the camera settings and operations. Read this guide carefully before using the camera to ensure correct use. Also, be sure to read the files in the LICENSE folder on - Canon VB-R12VE | Network Camera Operation Guide - Page 3
problems with RM-Lite may result in recording failure or destruction or loss of recorded data. Canon Software Type Camera Management Tool Recorded Video Utility Network Video Recording manual are trademarks or registered trademarks of their respective holders. Open Source Software The product (camera - Canon VB-R12VE | Network Camera Operation Guide - Page 4
Software under GPL and LGPL If you would like to obtain the source code under GPL/LGPL, please contact us at [email protected] and provide the following information in English or Japanese: 1. Product name and firmware version. 2. Name of the software module or modules you would - Canon VB-R12VE | Network Camera Operation Guide - Page 5
, settings on the Setting Page, and troubleshooting, etc. Mobile Camera Viewer Operation Guide This explains details on how to use the Mobile Camera Viewer. Appendix - Specifications This lists the camera specifications. Camera Management Tool User Manual This explains details on how to use - Canon VB-R12VE | Network Camera Operation Guide - Page 6
Camera Model VB-R13VE, VB-R13 VB-R12VE VB-R11VE, VB-R11 VB-R10VE VB-M50B VB-H652LVE VB-H651VE, VB-H651V VB-M641VE, VB-M641V VB-M640VE, VB-M640V VB-H761LVE VB-H760VE VB-H751LE VB-M741LE VB-M740E Symbols Indicating Safety Precautions This section explains the symbols used in this guide instructions - Canon VB-R12VE | Network Camera Operation Guide - Page 7
to the user manual to make sure that the camera is compatible with the adapter. • The socket-outlet should be installed near the equipment and should be easily accessible. • Unplug the equipment from the wall outlet before cleaning or maintaining. FDA regulation This Network Camera has not been - Canon VB-R12VE | Network Camera Operation Guide - Page 8
manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. European Union regulatory notices: Network Camera, Model Name: VB-R13VE, VB-R12VE, VB-R11VE, VB-R10VE, VB-H652LVE, VB-H651VE, VB-M641VE, VB-M640VE, VB-H761LVE, VB-H760VE, VB-H751LE, VB - Canon VB-R12VE | Network Camera Operation Guide - Page 9
• Do not damage the connecting cable. This camera should not be used with medical devices or other life-support systems. Depending on the computer and network environment, high-precision video transmission cannot be guaranteed due to video lag or loss. Canon will assume no liability for any accident - Canon VB-R12VE | Network Camera Operation Guide - Page 10
or software. Impact to the image when installed outdoors VB-R13VE/VB-R12VE/VB-R11VE/VB-R10VE/VB-H652LVE/VB-H651VE/VB-M641VE/VB-M640VE/VB-H761LVE/ VB-H760VE/VB-H751LE/VB-M741LE/VB-M740E Caution Visibility of the acquired image from a network camera installed outdoors can be impaired, due to the - Canon VB-R12VE | Network Camera Operation Guide - Page 11
Camera Disposal Dispose of the camera in accordance with local laws and regulations. Be sure to remove the memory card* from the camera before the disposal. * In this guide, "memory card" refers to compatible memory cards that can be used by the cameras. 11 - Canon VB-R12VE | Network Camera Operation Guide - Page 12
Types of User Manuals ...5 How to Use This Operation Guide 5 Symbols Indicating Camera Models 6 Safety Precautions...7 Precautions ...9 Cleaning the Camera ...10 Camera Disposal ...11 Chapter 1 Before Use Functions of the Network Camera 20 Camera Software ...22 Camera Operations and Settings - Canon VB-R12VE | Network Camera Operation Guide - Page 13
network without a DHCP server 41 Chapter 3 Setting the Camera Angle Flow for the Setting of the Camera Angle 44 Step 1 Configuring the Camera Before Setting the Camera Angle 44 Step 2 Setting the Camera Angle and Focus 44 Setting the Camera Angle 45 Camera Recording Videos Manually 78 - Canon VB-R12VE | Network Camera Operation Guide - Page 14
Setting Page...90 Video Output ...93 [Basic] > [Network] Configuring Network Settings 94 LAN ...94 IPv4 ...94 IPv6 ...95 Viewer 105 General ...105 Viewer Settings ...105 [Camera] > [Camera] Setting General Camera Controls 107 Camera Name...107 Camera Control...107 Day/Night (When Auto Is Set - Canon VB-R12VE | Network Camera Operation Guide - Page 15
an Image File/Opening the Image File 125 Capture Settings ...126 [Camera] > [View restriction] Setting View Restriction 127 Configuring View Restrictions 128 [Camera] > [Preset] Registering Presets 131 Registering a Preset...131 [Camera] > [Preset Tour] Setting the Preset Tour Route 135 Screen - Canon VB-R12VE | Network Camera Operation Guide - Page 16
RTP Server ...156 Audio Multicast ...156 RTP Stream 1 to 5 ...157 [Video Record] > [Upload] HTTP and FTP Upload Settings 158 Video Record Setting ...158 General Upload...158 HTTP Upload...159 FTP Upload ...160 [Video Record] > [E-mail Notification] Setting E-mail Notification 162 E-mail - Canon VB-R12VE | Network Camera Operation Guide - Page 17
209 Encrypted Communications 209 [Security] > [802.1X] Network Port Authentication Settings 211 802.1X Authentication ...211 Authentication Method Memory Card Information 219 [Maintenance] > [General] Displaying Camera Device Information and Perform Maintenance 220 Device Information ...220 Tool - Canon VB-R12VE | Network Camera Operation Guide - Page 18
224 View Logs...224 Log Notifications ...224 Chapter 6 Appendix Modifiers ...228 Troubleshooting...230 List of Log Messages 232 Log Messages on the Camera 232 Error Log ...232 Warning log...237 Notification log ...241 List of Viewer Messages 245 Messages Displayed in the Information - Canon VB-R12VE | Network Camera Operation Guide - Page 19
Chapter Before Use This chapter explains the camera functions, software and operating environment. It also describes the flow from preparation and setup through to actual use. - Canon VB-R12VE | Network Camera Operation Guide - Page 20
Network Camera A network camera not only enables you to operate the camera, but also allows you to record and upload the video, and perform monitoring using the various intelligent functions of the camera /microSDXC memory cards supported SD/SDHC/SDXC memory cards supported Maximum number of - Canon VB-R12VE | Network Camera Operation Guide - Page 21
- - - - - - Rotate Video Display - - microSD/microSDHC/microSDXC memory card support - - - - SD/SDHC/SDXC memory card support - - Max. Number of Registered Presets 257 21 * Configuring [Camera Angle] and [Initial Settings] on the Setting Page. 21 - Canon VB-R12VE | Network Camera Operation Guide - Page 22
and other operations, as well as camera maintenance. This guide explains how to use this tool to configure the initial settings for cameras (P. 37). For details on other uses and functions, please refer to "Camera Management Tool User Manual". The Camera Management Tool can be installed from the - Canon VB-R12VE | Network Camera Operation Guide - Page 23
) You can purchase additional software and licenses as necessary. Canon H.264 Additional User License AUL-VB Additional license for viewing H.264 video with multiple computers via the Viewer or Recorded Video Utility. Each camera includes one license. Additional licenses are necessary for multiple - Canon VB-R12VE | Network Camera Operation Guide - Page 24
-64/RM-25/RM-9 This software allows network cameras to be used for multipoint surveillance, and for displaying, recording and playing back videos from the camera. The number of cameras that can be registered with RM-64/RM-25/RM-9 varies: 64, 25, or 9 cameras respectively can be registered. By using - Canon VB-R12VE | Network Camera Operation Guide - Page 25
included software, user manual, operating environment, etc.), please refer to the Canon website. PC support playback of Video (H.264) or audio transmission/reception Note • For details on the operating environment of the Camera Management Tool, please refer to "Camera Management Tool User Manual - Canon VB-R12VE | Network Camera Operation Guide - Page 26
on the iPhone Android 7.0 Android 4.4.2 Android 4.4.2 Android 7.0 Android 6.0.1 *1 Does not support playback of Video (H.264) or audio transmission/reception *2 Setting Page and Camera Viewer is not supported Compatible Web Browser Internet Explorer 11, Microsoft Edge*1 Safari*1 Chrome 54*1 Chrome - Canon VB-R12VE | Network Camera Operation Guide - Page 27
an IP Address from a web browser to access the camera (P. 50) Step 3 Installing the Camera Install the camera to suit the environment it will be used in. "Installation Guide" Step 4 Setting the Camera Angle Use the Setting Page to set the camera angle while checking video on the computer screen - Canon VB-R12VE | Network Camera Operation Guide - Page 28
to how the camera will be used. Settings can also be made using the Camera Management Tool. For details, please refer to "Camera Management Tool User Manual". "Setting Page" (P. 85) Setting Page Troubleshooting Please refer to "Appendix" (P. 227), in case of error messages or problems. 28 - Canon VB-R12VE | Network Camera Operation Guide - Page 29
Chapter Camera Setup To prepare the camera for use, install the necessary software on the computer, and configuring the initial settings for web browser security and the camera. When initial settings are complete, access the camera and check if video can be viewed. - Canon VB-R12VE | Network Camera Operation Guide - Page 30
to install the necessary software. Necessary Software You will need the following software: • Camera Management Tool (P. 37) • Recorded Video Utility • .NET Framework 3.5 SP1/.NET Framework 4.5 (unnecessary if already installed on computer) Note If .NET Framework 3.5 SP1/.NET Framework 4.5 is - Canon VB-R12VE | Network Camera Operation Guide - Page 31
Camera Setup 4 Select the installation method. 2 5 Confirm or select the software that will be installed. If you select [Easy Installation], confirm the software that will be - Canon VB-R12VE | Network Camera Operation Guide - Page 32
6 Read through the user license agreement and click [Yes] if you accept it. Installation starts. 7 Click [Exit] or [Reboot]. The Camera Management Tool icon and Recorded Video Utility icon will be displayed on the desktop. 32 - Canon VB-R12VE | Network Camera Operation Guide - Page 33
and operation may be blocked, depending on the security functions of the operating system and web browser. Change or check security settings beforehand. Camera Setup Checking Firewall Settings To use the software included on the setup CD-ROM on computers where Windows Firewall is enabled, you may - Canon VB-R12VE | Network Camera Operation Guide - Page 34
and intranet sites is set to [High], it is necessary to add the IP address of the camera to the list of trusted sites. Note • Set the camera IP address with the Camera Management Tool (P. 40). 1 Click [Network and Internet] > [Internet Options] in [Control Panel]. 2 Click the [Security] tab. 34 - Canon VB-R12VE | Network Camera Operation Guide - Page 35
's IP address will be added to the [Websites] list. • You can add IP addresses for multiple cameras by using a wildcard (*) when entering the IP address. For example, if you enter "192.160.1.*", all cameras that share the "192.160.1" portion of the address will be added as trusted sites. Sound - Canon VB-R12VE | Network Camera Operation Guide - Page 36
1 Open [Control Panel] and click [Hardware]. 2 Click [Sound]. The [Audio Service Not Running] dialog box is displayed. 3 Click [Yes]. The [Sound] dialog box is displayed. 4 Click the [Playback] tab to confirm that an audio device has - Canon VB-R12VE | Network Camera Operation Guide - Page 37
the administrator account and the network settings using the Camera Management Tool. Camera Setup Note For details on using the Camera Management Tool, please refer to "Camera Management Tool User Manual". Launching the Camera Management Tool Launch the Camera Management Tool that was installed - Canon VB-R12VE | Network Camera Operation Guide - Page 38
. R13 R12 M50 H65x H76x H751 When a dialog indicating that a camera requiring an administrator to be registered has been found, click [OK]. Note If a camera is not detected, even though it is connected to the same network, click again to perform detection. Registering the Administrator Account to - Canon VB-R12VE | Network Camera Operation Guide - Page 39
. [Connection Status] will change to [Connectable] after the camera is rebooted. Changing the Administrator Account Settings Select a camera in the camera list, click [Admin Account] in [Camera settings] > [Basic Camera Settings], and change the administrator name or password. Important To ensure - Canon VB-R12VE | Network Camera Operation Guide - Page 40
Setting up Networks Configure the network settings of the camera. Select the camera in the camera list, click [Network] in [Camera Settings] > [Basic Camera Settings], and configure the settings. The Camera Management Tool also enables you to select multiple cameras from the camera list to configure - Canon VB-R12VE | Network Camera Operation Guide - Page 41
in a web browser, set the computer to an IP address with the same subnet (255.255.255.0). • If multiple cameras with the factory default settings exist on the same network, the cameras cannot be accessed. 1 Launch the web browser. 2 Enter 192.168.100.1, and press the Enter key. The [Default Settings - Canon VB-R12VE | Network Camera Operation Guide - Page 42
3 Enter the administrator name and administrator password, and click [Apply]. After the camera reboots, the Setting Page is displayed and you can configure the settings. 42 - Canon VB-R12VE | Network Camera Operation Guide - Page 43
Chapter Setting the Camera Angle H651 M64x H751 M74x After installing the camera, set the camera angle while checking the video displayed on the Setting Page. - Canon VB-R12VE | Network Camera Operation Guide - Page 44
[Digital Zoom] (P. 107) and [Image Stabilizer] (P. 108) in [Camera] > [Camera] > [Camera Control] on the Setting Page. [Video Flip] (P. 110) in [Camera] > [Camera] > [Installation Conditions] on the Setting Page. Step 2 Setting the Camera Angle and Focus H651 M64x Sets pan, tilt, zoom, rotation and - Canon VB-R12VE | Network Camera Operation Guide - Page 45
. • Multiple computers cannot simultaneously connect to a single camera, using [Camera Angle]. Note [Camera Angle] can be also launched from the Camera Management Tool. For details, please refer to "Camera Management Tool User Manual". Camera Angle Screen Composition (4) (11) (14) (15) Setting - Canon VB-R12VE | Network Camera Operation Guide - Page 46
zoom ratio according to the position on the slider. If you set [Digital Zoom] to [Enable] in [Camera] > [Camera] > [Camera Control] on the Setting Page, the digital zoom area (yellow) is displayed and digital zoom becomes available. The higher the digital zoom ratio, the lower - Canon VB-R12VE | Network Camera Operation Guide - Page 47
angle. In this case, click [Exec] for [Control Assist Correction], and set the camera angle again. Setting the Focus You can automatically or manually focus on the subject, or fix the focus at infinity. When manually operating the focus, you can use the One-shot AF feature to focus on the subject - Canon VB-R12VE | Network Camera Operation Guide - Page 48
Focus] to adjust the focus in the near and far directions. When you click [Exec] in [One-shot AF], the camera will focus once using autofocus and then switch to manual mode. [Fixed at Infinity] You can set the focus so that it is fixed near infinity. Note If you click [Apply - Canon VB-R12VE | Network Camera Operation Guide - Page 49
Chapter Camera Viewer Use the web browser to access the Viewer in the camera to perform camera operations, view live video, and check the status of events. - Canon VB-R12VE | Network Camera Operation Guide - Page 50
, and start the Viewer from the Setting Page. Note For details on settings in the Camera Management Tool, please refer to "Camera Management Tool User Manual". 1 Launch the web browser. 2 Enter the IP address, and press the Enter key. The authentication screen for Setting Page will be displayed - Canon VB-R12VE | Network Camera Operation Guide - Page 51
authentication screen for the Viewer is displayed. 5 Enter the administrator name and administrator password (P. 38), and click [OK]. 4 The Camera Viewer is displayed. Camera Viewer User Authentication When you use the Viewer and the Setting page, an authentication screen is displayed, and you - Canon VB-R12VE | Network Camera Operation Guide - Page 52
content dialog box may be displayed when attempting to access the Setting P5age or the viewer. If this happens, please register the camera IP address as a trusted site (P. 34). Switching to the Administrator or an Authorized User If [Basic] > [Viewer] > [Viewer Settings] > [User Authentication] is - Canon VB-R12VE | Network Camera Operation Guide - Page 53
is displayed. Note In environments without a proxy server, select [Network and Internet] > [Internet Options] > the [Connections] tab > [LAN settings], and clear the [Automatically detect settings] checkbox in [Control Panel]. Camera Viewer Access Restrictions You can set authorized users, which - Canon VB-R12VE | Network Camera Operation Guide - Page 54
Yes Video Distribution View video with the Viewer Yes Yes Audio Distribution Receive audio with the Viewer Yes Yes If an item in [Privileged Camera Control], [Camera Control], or [Video Distribution] is set to [Enable], the items above and to the right of that item are also set to [Enable]. If - Canon VB-R12VE | Network Camera Operation Guide - Page 55
required for operating the Viewer are indicated with the following symbols. No Symbol Administrator Privileges Privileged Camera Control or higher privileges Camera Control or higher privileges Video Distribution or higher privileges Audio Distribution privileges (22) (1) (23) (17) (2) (18 - Canon VB-R12VE | Network Camera Operation Guide - Page 56
(6) [Memory Card Recording] Button Start and stop video recording to a memory card (P. 78). (7) [Obtain/Release Camera Control Privileges] Button Obtain and release the camera control privileges (P. 65). (8) [Snapshot] Button Open the snapshot panel and display a still image of the moment - Canon VB-R12VE | Network Camera Operation Guide - Page 57
Page] The screen switches to the Setting Page (P. 86). (D) [Mobile Camera Viewer] Switches the connection to the Mobile Camera Viewer. For details on Mobile Camera Viewer, please refer to "Mobile Camera Viewer Operation Guide". (18) [Video and Audio] Menu Configures the video display size and - Canon VB-R12VE | Network Camera Operation Guide - Page 58
zoom in and zoom out (P. 69). (N) Zoom Speed R1x M50 H76x Select the operation speed for the zoom button (P. 69). (O) Focus Sets the camera to focus on the subject (P. 70). (P) Exposure Compensation Corrects the exposure according to the brightness of the subject (P. 70). (Q) Clear IR Mode M50 - Canon VB-R12VE | Network Camera Operation Guide - Page 59
the intelligent function and the status of linked events. R13 R11 M50 H65x M641 H761 (S) H751 M741 R13 R11 M50 H65x M641 H761 (T) H751 M741 4 (U) Camera Viewer R1x (V) R13 R11 M50 H65x M641 H761 (W) H751 M741 R13 R11 M50 H65x M641 H761 (X) H751 M741 (S) External Device Output R13 R11 M50 H65x - Canon VB-R12VE | Network Camera Operation Guide - Page 60
of each function, is displayed in the Information Display. Warning and error messages will also be displayed here if there are problems with camera operations or systems. Information Display For details on the information displayed, please refer to "List of Viewer Messages" (P. 245). Important - Canon VB-R12VE | Network Camera Operation Guide - Page 61
dialog box is displayed. Click [Yes] to accept the terms of the license agreement. The decoder is downloaded from the camera, enabling H.264 video reception. The [CANON SOFTWARE LICENSE AGREEMENT] dialog box is not displayed for a guest user. (3) Display Size Setting The sizes that can be configured - Canon VB-R12VE | Network Camera Operation Guide - Page 62
right of the Viewer. Menus When the full screen view is used, the menu panels required for controlling the camera are displayed on the bottom of the screen, as with the Camera Viewer screen. The privileges required for operating the menu panel are indicated with the following symbols. No Symbol - Canon VB-R12VE | Network Camera Operation Guide - Page 63
the video display size and audio transmission/reception of the Viewer. (A) (D) (B) (E) (C) (A) Video Size Sets the reception video size from the camera (P. 61). (B) H.264 Selects whether to enable/disable H.264 video reception (P. 61). (C) Maximum Frame Rate Selects the maximum frame rate for - Canon VB-R12VE | Network Camera Operation Guide - Page 64
(Back Light Compensation) Turns on/off backlight compensation (P. 71). (N) Home Position Move the camera angle to the home position (P. 72). (O) Obtain/Release Camera Control Privileges Obtain and release the camera control privileges (P. 65). (6) Event and Input/Output Menu R13 R11 M50 H65x M641 - Canon VB-R12VE | Network Camera Operation Guide - Page 65
, you must obtain control privileges with the Viewer. If you have not yet obtained camera control privileges, click the [Obtain/Release Camera Control Privileges] button. Camera control privileges not obtained You will obtain control privileges and be able to use the buttons on the Viewer. The - Canon VB-R12VE | Network Camera Operation Guide - Page 66
the Sliders Moving by Clicking on the Video Display Area If you click in the video display area, the camera angle will change to center on the mouse pointer location. If the camera angle does not center on the desired location with a single click, repeat the operation. Note • Click operations are - Canon VB-R12VE | Network Camera Operation Guide - Page 67
and you will be able to use digital zoom. Also, if you set [Camera] > [Camera] > [Camera Control] > [Enhanced Digital Zoom] to [Enable] on the Setting Page (P. 107 on the video display area to zoom in and out, and change the camera angle. Note You cannot use Area Zoom or Drag to Move when using - Canon VB-R12VE | Network Camera Operation Guide - Page 68
to enter (Drag to Move) mode. 2 In the video display area, drag in the direction you would like to change the camera angle. An arrow will be displayed. The camera angle will move in the direction of the arrow. The maximum length of the arrow is half the width and height of - Canon VB-R12VE | Network Camera Operation Guide - Page 69
and stop when you release it. Click the center button to move the camera angle to the midpoint of the pan/tilt range of motion. However, if is set (P. 128) and the midpoint is outside the restrict view area, the camera angle moves to the edge of the restrict view area. (2) Pan/Tilt Speed R1x - Canon VB-R12VE | Network Camera Operation Guide - Page 70
. Adjusting Video Open the [Camera Operation] menu to operate focus, exposure compensation, clear IR mode and day/night function. Focusing Focus on the subject. [Auto] Focusing is performed automatically. [Manual] You can click and hold the (Near) and (Far) buttons to adjust the focus in the - Canon VB-R12VE | Network Camera Operation Guide - Page 71
Important • Day/night can be set by the administrator and authorized users with privileged camera control. • Day/night cannot be set when the clear IR mode is enabled ( [BLC] button if [Exposure] is set to [Manual] on the Setting Page. Note If bright areas are overexposed, use [Smart Shade Control] on - Canon VB-R12VE | Network Camera Operation Guide - Page 72
the preset selection menu and select a preset from the list that is displayed, the camera will be set to the registered setting of the selected preset. Clicking the [Home Position] button will set the camera to the registered setting of the home position. [Home Position] Button Preset Selection Menu - Canon VB-R12VE | Network Camera Operation Guide - Page 73
Part of Video (Viewer PTZ) You can use the Viewer PTZ to magnify part of a video (using digital zoom) without moving the camera. This feature does not use the camera's pan, tilt, or zoom features, making it useful for situations like the use of the intelligent function, where you do not want - Canon VB-R12VE | Network Camera Operation Guide - Page 74
Part of an Image (Digital PTZ) M50 H65x M64x H76x H751 M74x You can use the Digital PTZ panel to crop and display part of a camera image in the image display area. 74 - Canon VB-R12VE | Network Camera Operation Guide - Page 75
Camera Viewer Note If you enable Digital PTZ while receiving H.264 video, the received video is switched to JPEG. Cropping Video With Digital PTZ Panel 1 Click - Canon VB-R12VE | Network Camera Operation Guide - Page 76
moves to the preset position, and the video inside the frame is displayed in the video display area. Note Register presets in advance in [Camera] > [Preset] > [Register Preset] on the Setting Page (P. 131). Exiting Digital PTZ The Digital PTZ exits if you perform one of the following operations - Canon VB-R12VE | Network Camera Operation Guide - Page 77
Camera Viewer Saving Snapshots You can take snapshots while checking the video in the video display area. 1 Click the [Snapshot] button at the moment you want - Canon VB-R12VE | Network Camera Operation Guide - Page 78
record video being displayed in the video display area to a memory card inserted in the camera. Note • You can manually record video if the following conditions have been met. - The memory card inserted in the camera is mounted. - [Operation Settings] is set to [Save Logs and Videos] in [Memory Card - Canon VB-R12VE | Network Camera Operation Guide - Page 79
Camera Viewer Confirming Recorded Video Use the Recorded Video Utility to confirm and play back the video manually recorded to a memory card. For details, please refer to "Recorded Video Utility User Manual". 4 79 - Canon VB-R12VE | Network Camera Operation Guide - Page 80
use a proxy server, select [Use a proxy server for your LAN] in [Network and Internet] > [Internet options] > [Connections] tab > [LAN settings] > [Proxy server] in [Control Panel], then specify the camera IP address in [Advanced] > [Exceptions]. Transmitting Audio You can transmit audio received - Canon VB-R12VE | Network Camera Operation Guide - Page 81
Camera Viewer 4 2 Click the [Audio Transmission] button. Audio transmission starts. The [Audio Transmission] button icon will in [Internet options] > [Connections] tab > [LAN settings] > [Proxy server] in the Internet Explorer, then specify the camera IP address in [Advanced] > [Exceptions]. 81 - Canon VB-R12VE | Network Camera Operation Guide - Page 82
)/inactive (gray) status. Output 1: Output active Output 2: Output inactive Note To operate [External Device Output] output, it is necessary to obtain camera control privileges. Checking the Status of Event Detection (1) R13 R11 M50 H65x M641 H761 H751 M741 (2) (3) R1x (4) R13 R11 M50 H65x M641 - Canon VB-R12VE | Network Camera Operation Guide - Page 83
Scream Detection] set in [Event] > [Audio Detection] (P. 166) on the Setting Page. If detection is triggered, the icon will turn green. Example: Camera Viewer 4 Volume: Volume Detection status ON Scream: Scream Detection status OFF (5) [Linked Events] R13 R11 M50 H65x M641 H761 H751 M741 Displays - Canon VB-R12VE | Network Camera Operation Guide - Page 84
84 - Canon VB-R12VE | Network Camera Operation Guide - Page 85
Page The Setting Page enables you to configure all the settings required for using the camera. Please configure the settings on the Setting page according to how the camera will be used, before you use the camera. The Setting Page also provides menus for when the camera is in operation; for example - Canon VB-R12VE | Network Camera Operation Guide - Page 86
Camera Management Tool in advance to configure the administrator account and network Camera Management Tool (P. 40) to display the Setting Page of the camera. Note You can also access the Setting Page from the Camera Management Tool. For details, please refer to "Camera Management Tool User Manual - Canon VB-R12VE | Network Camera Operation Guide - Page 87
in this state to apply the changed settings. Click [Clear] to revert to the previous settings. Setting Changes Requiring Rebooting Items that require the camera to be rebooted in order to apply the changed settings are indicated with an orange symbol to their right. When any item indicated with an - Canon VB-R12VE | Network Camera Operation Guide - Page 88
Important Do not use the [Back] or [Forward] buttons in the web browser to navigate Setting Pages. The changed settings may revert to the original settings or unwanted setting changes may be applied. Help Click [Help] at the beginning of any setting item to display a detailed explanation of that - Canon VB-R12VE | Network Camera Operation Guide - Page 89
Zoom operations are the same as in the viewer (P. 66). Setting Page (4) Panorama Screen/Full-View Screen Displays the full range of motion of the camera. You can set areas, etc. using mouse operations on the panorama screen for some Setting Pages. R12x M50 If a panorama image is registered in the - Canon VB-R12VE | Network Camera Operation Guide - Page 90
be set in any of the menus and the settings will be reflected in all of the [Video] submenus. Basic • Network (P. 94) Network settings for connecting to the camera. • User Management (P. 98) Use this to change administrator account information, add/ delete authorized users and set privileges for - Canon VB-R12VE | Network Camera Operation Guide - Page 91
R12 R10 M640 H760 M740 • Audio (P. 149) R13 R11 M50 H65x M641 H761 H751 M741 Settings for audio input from the microphone connected to the camera, audio output from the Viewer and playback of a sound clip. Setting Page Server • Server (P. 151) Settings for HTTP server, SNMP server, FTP server - Canon VB-R12VE | Network Camera Operation Guide - Page 92
M50 H65x M641 H761 H751 M741 Detected changes in audio input from the microphone connected to the camera can trigger operations such as video recording or e-mail notification. • Timer (P. 169) The customized by the user. For information on the User Page, contact a Canon Customer Service Center. 92 - Canon VB-R12VE | Network Camera Operation Guide - Page 93
Output H652 When analog video output is enabled for the camera, a message is displayed in the following submenus of RTP Server, Upload, Memory Card, Intelligent Function Video output automatically reboots the camera after 30 minutes have elapsed. After rebooting, video output is disabled and the - Canon VB-R12VE | Network Camera Operation Guide - Page 94
mDNS Important If any network settings are changed, the camera may become inaccessible from camera. [LAN Interface] Select the interface suited to the device for connecting to the camera . Generally use [Auto]. [Maximum Packet Size] Enter the maximum packet size to be transmitted by the camera - Canon VB-R12VE | Network Camera Operation Guide - Page 95
Default Gateway Address] if you set the IPv4 address manually. • If any of the [IPv4 Address], [Subnet Mask] or [IPv4 Default Gateway Address] settings are wrong, the camera may become inaccessible via the network. If this occurs, use the Camera Management Tool to reset the address (P. 40). [IPv4 - Canon VB-R12VE | Network Camera Operation Guide - Page 96
] is specified in [Auto (RA)]. Be sure to set this when connecting the camera to a different subnet from that of the Viewer. [IPv6 Address (Auto)] If Set the DNS server address. The DNS server address can be set manually or automatically assigned by a DHCP/DHCPv6 server. [Name Server Address 1], - Canon VB-R12VE | Network Camera Operation Guide - Page 97
Setting Page mDNS This will configure settings for using multicast DNS. If you use mDNS, the IP address and host name of the camera will be broadcast to other hosts on the network. [Use mDNS] Select this to enable or disable mDNS. 5 97 - Canon VB-R12VE | Network Camera Operation Guide - Page 98
, restore the factory default settings (P. 247). Note, however, that this will reset all camera settings to factory default settings including the administrator account, the network information, date and time. [Administrator Name] Enter the administrator name using alphanumeric characters, hyphens - Canon VB-R12VE | Network Camera Operation Guide - Page 99
Set the privileges for authorized users and guest users. This setting enables you to set access restrictions for the Camera Viewer (P. 53). [Privileged Camera Control], [Camera Control], [Video Distribution] [Audio Distribution] R13 R11 M50 H65x M641 H761 H751 M741 Select the items for granting - Canon VB-R12VE | Network Camera Operation Guide - Page 100
zone and daylight saving time for the camera. [Settings Method] Select the date and time setting method. [Set manually] Set the desired date and time in ], you must change [Network] > [IPv4] > [IPv4 Address Settings Method] to [Auto (DHCP)] (P. 95). [Use DHCPv6] The camera time is synchronized with - Canon VB-R12VE | Network Camera Operation Guide - Page 101
of the computer currently accessing the camera. After clicking [Apply], [Settings Method] will change to [Set manually]. [Time Zone] is not will take time if there is a large difference between the time of the camera and the time of the NTP server. [Time Zone] Select the appropriate time - Canon VB-R12VE | Network Camera Operation Guide - Page 102
if video size, video quality and target bit rate are set higher, as this increases network load and data size per frame. - JPEG: The frame rate may drop - H.264 record JPEG video. All Videos Set the video size sets used by the camera. All options in the [Video] submenu and the size sets that can - Canon VB-R12VE | Network Camera Operation Guide - Page 103
. The video sizes that can be set or selected depend on the [Video Size Set] setting. [Video Quality] Select the video quality transmitted from the camera for each size in a video size set. Greater values have higher quality. [Video Quality: Digital PTZ] M50 H65x M64x H76x H751 M74x Select the video - Canon VB-R12VE | Network Camera Operation Guide - Page 104
All sizes 1280 x 960 1280 x 720 H.264(2) All sizes 1920 x 1080 1280 x 960 1280 x 720 H.264(2) Settings for H.264(2) video transmitted from the camera. The video sizes that can be selected depend on the [Video Size Set] setting. [H.264(2)] Select [Enable] to dual stream H.264 video. [Video Size - Canon VB-R12VE | Network Camera Operation Guide - Page 105
• Viewer Settings 5 Setting Page General [Default Page] Sets the Setting Page or the Viewer as the first page to display when the camera is connected. If users other than the administrator use the Viewer, set [Default Page] to [Display Viewer]. Viewer Settings [User Authentication] Displays - Canon VB-R12VE | Network Camera Operation Guide - Page 106
displayed even when a guest user connects to the viewer (P. 57). If you select [Enable], the [CANON SOFTWARE LICENSE AGREEMENT] dialog box is displayed. Click [Yes] to accept the terms of the license agreement performed, such as environments in which multiple unspecified users access the camera. 106 - Canon VB-R12VE | Network Camera Operation Guide - Page 107
Position Control • External Input Device 1, 2 • External Output Device 1, 2 Setting Page Camera Name Set the camera name. [Camera Name] Enter any camera name. Be sure to enter a name in [Camera Name]. Camera Control Set various controls for easier viewing of video. [Digital Zoom] Select this to - Canon VB-R12VE | Network Camera Operation Guide - Page 108
a wall (even a wall not in the image) is reflecting the infrared lighting. If this occurs, please adjust the camera angle. • When using the infrared lighting, and there is a problem in getting the desired contrast on the object (would like the image brighter or darker), please adjust the Exposure - Canon VB-R12VE | Network Camera Operation Guide - Page 109
angle exceeds 100°, Auto Flip will occur, and the video and coordinates will be flipped. If tracking a subject that passes directly under a ceiling mounted camera (tilt angle 90°), the video will flip as the tilt angle nears 100° without the subject appearing inverted. Day/Night (When Auto Is Set - Canon VB-R12VE | Network Camera Operation Guide - Page 110
each device name in order to identify the corresponding external input device being connected. There are two external input device terminals on the camera. [Device Name] Enter the name of the device connected to the external input device terminal. External Output Device 1, 2 R13 R11 M50 H65x M641 - Canon VB-R12VE | Network Camera Operation Guide - Page 111
Setting Page [Device Name] Enter the name of the device connected to the external output device terminal. 5 111 - Canon VB-R12VE | Network Camera Operation Guide - Page 112
and the settings registered as the initial settings are displayed. The following settings can be configured here. • Camera Position • Camera Settings Camera Position Sets the camera position at camera start up. Important R1x M50 H76x If you change the zoom after configuring the intelligent function - Canon VB-R12VE | Network Camera Operation Guide - Page 113
Viewer (P. 75). Camera Settings Sets the camera settings at camera start up. [Simple Camera Settings] Recommended settings for [Camera Settings] are displayed . [Focus] Selects the focus. [Auto] Automatically adjusts the focus. [Manual] You can click and hold the [Near] and [Far] buttons in - Canon VB-R12VE | Network Camera Operation Guide - Page 114
between [Day Mode] and [Night Mode]. Focus when switching between Day/Night Mode can be set in [Camera] > [Day/Night Mode Focus]. • If you select [Manual] in [Exposure] and set the shutter speed to [1/1 sec], the camera will be out of focus if [Auto] is set. In this case, adjust the focus with - Canon VB-R12VE | Network Camera Operation Guide - Page 115
(P. 120). H65x M64x H751 M74x [One-shot AF] Use when [Focus] is set to [Manual]. When you click [Exec], the camera will focus once using autofocus and then switch to manual. [Adjust Focus] If the [Focus] is set to [Manual], you can click and hold the [Near] and [Far] buttons to adjust the focus - Canon VB-R12VE | Network Camera Operation Guide - Page 116
to the left closes the aperture and darkens the image. Moving the slider to the right opens the aperture and brightens the image. [Gain] If [Manual] is selected for [Exposure], set the sensitivity to affect brightness. Moving the slider to the left darkens the video, and moving it to the right - Canon VB-R12VE | Network Camera Operation Guide - Page 117
Lamp] (approx. 2,700K - 3,200K) Select this when capturing under a halogen lamp or incandescent lamp. [One-shot WB] If you set white balance to [Manual], this will force the white balance to match the light source and lock the setting. Setting Method Example: Illuminate a white subject (white paper - Canon VB-R12VE | Network Camera Operation Guide - Page 118
is obscured by haze, this adjusts contrast in the video to improve subject visibility. [Manual] Set the level of compensation in [Haze Compensation Level]. [Auto] Automatically performs haze compensation set the time to turn on the infrared illumination in [Camera] > [Clear IR Mode] (P. 110). 118 - Canon VB-R12VE | Network Camera Operation Guide - Page 119
be able to use pan, tilt, zoom and manual focus during this period. • If you use infrared lighting. If this occurs, please adjust the camera angle. H652 H761 H751 M741 • If you adjust the angle of the lens (please refer to "Installation Guide"), or configure [Day/Night Mode Switching] using [Timer] - Canon VB-R12VE | Network Camera Operation Guide - Page 120
] with the night mode, the camera may be out of focus due to changes in the light source (when sunlight mixes with infrared lighting, etc.). Note You can set [Day/Night Mode Focus] if the following conditions have been met. - When [Focus] (P. 113) is set to [Manual] - When [Clear IR Mode] (P. 118 - Canon VB-R12VE | Network Camera Operation Guide - Page 121
autofocus and then switch to manual mode. [Adjust Focus] Use when [Move to registered focus position] is selected in [Day/Night Mode Focus Control]. Click [Far] and [Near] to adjust focus. [Day/Night] Set a capture mode suited to the brightness of the camera installation environment. [Auto] The - Canon VB-R12VE | Network Camera Operation Guide - Page 122
[Day Mode] Captures normal color video. [Night Mode] Removes the infrared filter to increase sensitivity. Video turns to monochrome. 122 - Canon VB-R12VE | Network Camera Operation Guide - Page 123
image that captures the entire area that can be captured by the camera. Created panorama images are displayed in the Viewer and part of the mask settings in the panorama image. • If you have changed the camera installation method settings, recapture the panorama image. Creating a Panorama Image - Canon VB-R12VE | Network Camera Operation Guide - Page 124
get the positioning value in the video display area, and specify the panorama creation range. [Upper Limit]/[Lower Limit]/[Left Limit]/[Right Limit] Operate the camera angle to the upper limit, lower limit, left limit, and right limit to set in the video display area. Click [Get value] in each - Canon VB-R12VE | Network Camera Operation Guide - Page 125
[Exec] of [Delete]. The displayed panorama image is cleared. 2 Click [Apply]. The confirmation message is displayed. 3 Click [OK]. The panorama image saved in the camera is deleted. Saving the Panorama Image as an Image File/Opening the Image File The captured panorama image can be saved as an image - Canon VB-R12VE | Network Camera Operation Guide - Page 126
Opening the Image File 1 In [Load from file], click [Exec]. 2 In the displayed dialog box, select the image file to use and click [Open]. The panorama image is displayed. Capture Settings These settings will be applied at the panorama image capture start time and will revert back to their previous - Canon VB-R12VE | Network Camera Operation Guide - Page 127
is not possible. Scope of View Restriction Settings Restrictions set by the view restriction function are applied in the following cases. • When the Camera Viewer is accessed with authorized user or guest user privileges. • When accessed via RM-Lite. • For presets or functions that move to preset - Canon VB-R12VE | Network Camera Operation Guide - Page 128
-view screen to get the positioning value, and specify the restrict view area. [Upper Limit]/[Lower Limit]/[Left Limit]/[Right Limit] R1x M50 Operate the camera angle to the upper limit, lower limit, left limit, and right limit to set in the video display area. Click [Get value] in each position - Canon VB-R12VE | Network Camera Operation Guide - Page 129
preview frame to the outer frame of the panorama area, the view restriction is disabled for each edge (there is no restriction). Note R1x If [Camera] > [Camera Control] > [Auto Flip] (P. 108) is set to [Enable], sides of the pan/tilt preview frame that cannot be configured become gray and cannot be - Canon VB-R12VE | Network Camera Operation Guide - Page 130
. Important R1x M50 The panorama screen may vary from the actual image. After you have configured view restrictions, be sure to use the Camera Viewer to confirm the changes have been reflected correctly. View restrictions are not applied to the video display area of the restrict view setting. Note - Canon VB-R12VE | Network Camera Operation Guide - Page 131
the optical zoom area for the preset tour and intelligent function. R1x M50 H76x • Reconfigure the presets if you change the [Camera] > [Camera] > [Installation Conditions] > [Video Flip] (P. 110) settings on the Setting Page. • Reconfigure the presets if you change [Video] > [All Videos] > [Video - Canon VB-R12VE | Network Camera Operation Guide - Page 132
Panorama Screen Preview Frame H76x Video Display Area Panorama Screen Preview Frame H65x M64x H751 Video Display Area Full-View Screen Preview Frame 2 Click [Camera Settings] to set the items as necessary. Set the items to apply in the preset. For a description of each item, please refer to - Canon VB-R12VE | Network Camera Operation Guide - Page 133
as a preset. [Preset Name] Enter a preset name. Be sure to enter a preset name in [Preset Name]. [Show in Viewers] Select [Enable] to allow the Camera Viewers to use the preset. 4 Click [Register]. Note R1x M50 H76x If the preset position is outside the restrict view area, (a warning icon) is - Canon VB-R12VE | Network Camera Operation Guide - Page 134
Check the detailed information, and click [OK]. 134 - Canon VB-R12VE | Network Camera Operation Guide - Page 135
Setting Page. • Preset tour is not performed when control privileges are obtained by RM-Lite. Screen Composition The screen composition differs according to the camera model, because the number of tour routes that can be registered, number of presets that can be toured with a single route, and tour - Canon VB-R12VE | Network Camera Operation Guide - Page 136
R1x M50 (1) (2) (4) (3) (5) H76x (1) (2) (4) (3) (5) 136 - Canon VB-R12VE | Network Camera Operation Guide - Page 137
R1x M50 (a) (b) (c) H76x (b) (c) (a) Pan/Tilt Preview Frame (Red Frame) R1x M50 Displays the vertical and horizontal range the camera can move. Displayed when the restricted view is set (P. 127). (b) Preview Frame (Blue Frame) Indicates the current trim position in the video display area. (c) Preset - Canon VB-R12VE | Network Camera Operation Guide - Page 138
for the preset tour. If [Viewers Connected] is set for [Conditions to Enable Settings], the preset tour operates when the Viewer is connected to the camera at the tour start time. If [Always] is set for [Conditions to Enable Settings], the preset tour always operates. [Reverse Route] R1x M50 H76x If - Canon VB-R12VE | Network Camera Operation Guide - Page 139
duration. Select the preset to configure in [Edit Tour Route] and set the tour operation. [Speed (PT)] R1x M50 Select the camera pan/tilt speed for moving to the next preset. [Speed (Z)] R1x M50 H76x Select the camera zoom speed for moving to the next preset. [Pause (sec)] Enter the time the - Canon VB-R12VE | Network Camera Operation Guide - Page 140
select a fast speed. 7 Click [Apply]. Click [Apply] after configuring the route. The setting will be saved to the camera. Note Click [Clear] to set the route again. The settings saved in the camera are restored. However, note that presets only added to the [Edit Tour Route] by clicking [Add] are all - Canon VB-R12VE | Network Camera Operation Guide - Page 141
to be lowered. You can specify up to eight areas with different colored frames. Important • If you change the [Video Flip] setting in [Camera] > [Installation Conditions], review the specified area settings. • Reconfigure the specified area if you change the [Video] > [All Videos] > [Video Size Set - Canon VB-R12VE | Network Camera Operation Guide - Page 142
may become hidden. To display the area frame again, either click the [Preview] for the target specified area, or use the slider to move the camera angle to a position in which the entire area frame is displayed. ADSR Set the data size reduction of outside areas set with [Specified Area]. [Enable - Canon VB-R12VE | Network Camera Operation Guide - Page 143
Setting Page [Video and Audio] > [On-screen display] Displaying Date, Time and Text on the Video Displays the date and time, camera name and other text on the Video. The following settings can be configured here. • On-screen display 5 Important The on-screen time display is not - Canon VB-R12VE | Network Camera Operation Guide - Page 144
[Position of text display] Select position for text display on the Video. [Text string display] If [Text display] is set to [Display designated string], enter the text string to be displayed in alphanumeric characters. [Color of text] Select from eight colors for the text color. [Background color] - Canon VB-R12VE | Network Camera Operation Guide - Page 145
Page Important • Privacy masks are applied to all video transmitted from the camera (live video, uploaded video, recorded video and video recorded to a to position and size the privacy mask areas, then save the settings to the camera. 1 Display the area which you want to add as a mask area on - Canon VB-R12VE | Network Camera Operation Guide - Page 146
R1x M50 2 In [Add mask area], click [Add]. The preview frame attached with the area number is displayed on the video display area. The privacy mask area for the corresponding number is also displayed on the privacy mask registration area. Preview Frame Privacy Mask Registration Area Privacy Mask - Canon VB-R12VE | Network Camera Operation Guide - Page 147
Mask area] set to [Disable] (P. 146) have diagonal lines displayed in them. (4) Preview Frame R1x M50 Indicates the current position of the camera displayed in the video display area. Changing Mask Position and Size How to Select a Privacy Mask The following methods are available for selecting the - Canon VB-R12VE | Network Camera Operation Guide - Page 148
by clicking [Apply] are all discarded. 3 Click [Apply]. The changed privacy mask area is saved to the camera. Deleting a Privacy Mask from the Camera Click [Delete] for [Mask area] in the privacy mask that you want to delete, then click [Apply]. The selected privacy mask area is deleted from - Canon VB-R12VE | Network Camera Operation Guide - Page 149
temporarily interrupted, depending on the performance of the computer and the network environment. • The audio may be interrupted if anti-virus software a speaker with an amplifier to connect to the camera (please refer to "Installation Guide"). General Audio Set the audio input/output volume, echo - Canon VB-R12VE | Network Camera Operation Guide - Page 150
the specifications of the microphone. Using the wrong input may damage the camera and/or microphone. Be sure to configure settings correctly. Sound Clip Upload is blank when you click [Apply], the sound clip registered in the camera will be deleted. To delete an uploaded sound clip, click [Delete] - Canon VB-R12VE | Network Camera Operation Guide - Page 151
443] (factory default setting). SNMP Server Configure the necessary settings to use SNMP. Note • The camera information referenced from the SNMP manager is read-only. • Use an SNMP Manager that supports SNMP MIB2 (supporting RFC1213). [Use SNMP v1 and v2c] If you select [Enable], you can use SNMP v1 - Canon VB-R12VE | Network Camera Operation Guide - Page 152
the camera model name will be used. [Installation Location] Enter information regarding the installation location of this camera. Setting ] Set the password of the user to allow FTP connections for. Important • Canon will assume no liability for any accident or damage resulting from use of FTP - Canon VB-R12VE | Network Camera Operation Guide - Page 153
Setting Page WS-Security [Check Time on Authentication] Select whether to check the time information of data transmitted by the client. 5 153 - Canon VB-R12VE | Network Camera Operation Guide - Page 154
can be configured here. • Video Server Video Server [Maximum Number of Clients] Enter the maximum number of clients that can be connected to the camera at the same time. If set to [0], only administrators will be able to connect. Important R13 R11 M50 H65x MH6541 H761 H751 MH7541 When there - Canon VB-R12VE | Network Camera Operation Guide - Page 155
to [Enable], audio data transmission will pause while there is no sound input from the camera. This can reduce the load on the network used. [Audio Reception from Viewer] Select to receive audio from Camera Viewer and RM Viewer. Received audio can be output from a speaker with an amplifier connected - Canon VB-R12VE | Network Camera Operation Guide - Page 156
[Server] > [RTP Server] RTP Settings Set the video and audio transmission using RTP. The following settings can be configured here. • RTP Server • Audio Multicast • RTP Stream 1 to 5 RTP Server Enable RTP, and set the RTSP authentication method and port number. [RTP] Select this to enable or - Canon VB-R12VE | Network Camera Operation Guide - Page 157
RTP over UDP, it may take from a few to tens of seconds until streaming ceases. • Regardless of the [Server] > [Audio Server] > [Audio Transmission from the Camera] setting, RTP streaming audio will be used. R13 R11 M50 H652x M641 H761 H751 M741 Setting Page 5 157 - Canon VB-R12VE | Network Camera Operation Guide - Page 158
HTTP upload does not support SSL/TLS. • If the camera is set to network condition to the server. If this occurs, a message is written to the log (P. 224). • If the destination for HTTP or FTP upload, or e-mail notification is set for a Windows operating system, IPsec communication is not supported - Canon VB-R12VE | Network Camera Operation Guide - Page 159
images, depending on the network camera event. For information about the HTTP upload function and settings, contact your nearest Canon Customer Service Center. [Notification] Select whether Enter the user name and password required for authentication. Digest authentication is not supported. 159 - Canon VB-R12VE | Network Camera Operation Guide - Page 160
server. [Proxy User Name], [Proxy Password] Enter to use a user name and password for the proxy server. Digest authentication is not supported. [Parameter (query string)] Enter the request parameters. Parameters can be specified using the "%" character (P. 228). [HTTP Upload Test] Clicking [Exec - Canon VB-R12VE | Network Camera Operation Guide - Page 161
[User Settings] Video is uploaded according to the file naming method specified in [Subdirectory Name to Create] and [File Name to Create]. [Subdirectory Name to Create], [File Name to Create] If [File Naming] is set to [User Settings], enter the subdirectory name to be created as well as the name - Canon VB-R12VE | Network Camera Operation Guide - Page 162
[Video Record] > [E-mail Notification] Setting E-mail Notification Settings for sending an e-mail notification to a specified recipient when an event is triggered. The following settings can be configured here. • E-mail Notification E-mail Notification Set the mail server to be used for e-mail - Canon VB-R12VE | Network Camera Operation Guide - Page 163
for each of them. Note The output for an external device can be switched between active and inactive with [External Device Output] of the Camera Viewer (P. 82). [Operation Mode] Select whether the output terminals are normally open or closed. If you set [Normally Open], an active event occurs - Canon VB-R12VE | Network Camera Operation Guide - Page 164
can set these if you have selected [Enable] in [External Device Input Event]. Note An icon in the [Event and Input/Output] menu of the Camera Viewer will indicate when there is an external device input event (P. 82). [Operation Mode] Select the circuit condition to suit the signal input from the - Canon VB-R12VE | Network Camera Operation Guide - Page 165
] is set, switches to Night Mode when an active event is triggered, and switches to Day Mode when an inactive event is triggered. Important • When [Camera] > [Initial Settings] > [Day/Night] is set to [Auto] (P. 119), [Day/Night Mode Switching] will not happen when an external device input event is - Canon VB-R12VE | Network Camera Operation Guide - Page 166
Detection] Abnormal Audio Input Triggered Operation Settings R13 R11 M50 H65x M641 H761 H751 M741 Audio input from the microphone connected to the camera, such as loud noises or screams, or when expected audio input ceases, can trigger operations such as video recording or e-mail notification. The - Canon VB-R12VE | Network Camera Operation Guide - Page 167
Notification] will be executed according to their settings during the volume detection event. [Preset] R13 R11 M50 H761 If you specify a preset, the camera angle will automatically move to the preset location when a volume detection event is triggered. It is necessary to set presets beforehand with - Canon VB-R12VE | Network Camera Operation Guide - Page 168
event and moved to a preset position specified in the [Preset] settings, camera control privileges are released, even if the user has obtained those camera control privileges using the Camera Viewer or other camera control applications. [Video Record] Select whether to record video depending on the - Canon VB-R12VE | Network Camera Operation Guide - Page 169
when timer events are triggered. [Start Time Preset] R1x M50 H76x When [24-Hour Continuous Settings] is set to [Disable] and you specify a preset, the camera angle will automatically move to the preset location at the time set in [Start Time]. It is necessary to set presets beforehand with - Canon VB-R12VE | Network Camera Operation Guide - Page 170
Time] and [End Time] of a timer. [Repeat Interval] is not supported. [Day/Night Mode Switching] When [24-Hour Continuous Settings] is set to select a preset with [Start Time Preset], the Day/Night setting in [Camera] > [Preset] > [Camera Settings] > [Day/Night] (P. 131) is given priority. Therefore, - Canon VB-R12VE | Network Camera Operation Guide - Page 171
• Audio Detection R13 R11 M50 H65x M641 H761 H751 M741 Setting Page Moving Object Detection Camera Tampering Detection Audio Detection Camera E-mail Notification Network Camera Viewer RM Viewer Passing Detection Abandoned Object Detection Intrusion Detection Auto Tracking Removed Object - Canon VB-R12VE | Network Camera Operation Guide - Page 172
Video Detection Detects changes to video in a specified area. There are six types of detection to suit your needs. Moving Object Detection Detects moving objects. This function can be used to detect visitors or suspicious individuals. Moving object detection is triggered while moving objects are - Canon VB-R12VE | Network Camera Operation Guide - Page 173
begins when the ratio of change in a video exceeds a specified amount. 5 Setting Page Background Video Generated Video Changes Analysis Camera Tampering Detected Passing Detection Detect when a person or moving object crosses a specified line. This determines that an object is passing - Canon VB-R12VE | Network Camera Operation Guide - Page 174
Video Generated Video Changes Analysis Auto Tracking Audio Detection R13 R11 M50 H65x M641 H761 H751 M741 Detects audio input to the camera. There are two types of detection. These are set with [Event] > [Audio Detection] (P. 166), not with [Intelligent Function]. [Volume Detection]: Detects - Canon VB-R12VE | Network Camera Operation Guide - Page 175
in the scene, objects may not be properly detected/tracked. R13 R12 • Objects with little movement may not be tracked. • Objects directly below the camera may take time to be tracked. • Areas with bright reflections or selected areas that are very bright, can result in an object not probably being - Canon VB-R12VE | Network Camera Operation Guide - Page 176
Important [Video Detection] and [Auto Tracking] are exclusive of each other. Only the selected mode operates, the other is disabled. In addition, if you change to the other operation mode without clicking [Apply], settings changed in the current mode are lost. Be sure to click [Apply] to save the - Canon VB-R12VE | Network Camera Operation Guide - Page 177
area. For details on settings for each type of detection, please refer to "Configuring Detection Criteria ([Detection Conditions] Tab)" (P. 181). 1 Select [Lock camera position] in [Camera Position Settings], then select a preset. R1x M50 H76x For details on how to adjust presets, please refer to - Canon VB-R12VE | Network Camera Operation Guide - Page 178
2 Click [Add] in [Detection Settings]. 3 Select [Detection Settings Number] (1 to 15) and [Detection Type] for the detection setting to be added. Note You can register up to 15 detection settings. 4 Click [OK]. The detection settings added to [Detection Settings] are displayed and [Enable these - Canon VB-R12VE | Network Camera Operation Guide - Page 179
of the specified detection settings in video display area, the [Event] column in [Detection Settings] or the [Event and Input/Output] menu in the Camera Viewer (P. 82). Setting a Non-Detection Area You can set an area where changes are not detected, to prevent mis-detection and non-detection. 179 - Canon VB-R12VE | Network Camera Operation Guide - Page 180
Important • The non-detection area set in the non-detection area settings is reflected in all detection settings. • If the area in the detection settings and the area in the non-detection area settings overlap, the non-detection settings are prioritized. 1 Click [Non-Detection Settings] to display - Canon VB-R12VE | Network Camera Operation Guide - Page 181
register multiple non-detection areas, repeat steps 2 and 3. 5 Click [Apply]. The settings are saved in the camera. Note Click [Clear] to discard the settings and restore the settings saved in the camera. However, note that non-detection areas only added to the non-detection areas by clicking [Add - Canon VB-R12VE | Network Camera Operation Guide - Page 182
)]. (2) [Area Shape] Configure whether the detection area is a rectangle or a free-shape polygon. Note You cannot select [Area Shape] for camera tampering detection. Using [Rectangular] Configure the detection area by moving, resizing or changing the shape of the rectangle that is displayed in the - Canon VB-R12VE | Network Camera Operation Guide - Page 183
Setting Page [Clear Area] The detection area configured with [Polygonal] is deleted. (3) [Display Color] Select the color for detection areas and detection lines. How to Configure Moving Object Detection Set the area you want to detect a moving object in as a detection area. 5 1 Select [ - Canon VB-R12VE | Network Camera Operation Guide - Page 184
Note If an object is placed in or removed from the moving object detection area, "detected" status will be triggered for Moving Object Detection. How to Configure Abandoned Object Detection Set the area you want to detect an abandoned object in as a detection area. 1 Select [Rectangular] or [ - Canon VB-R12VE | Network Camera Operation Guide - Page 185
Profile lines of detected abandoned object How to Configure Removed Object Detection Set an area around the target objects, for Removed Object Detection. The following methods are available for 5 configuring removed object detection. - Setting a broad area for detecting the removal of objects - Canon VB-R12VE | Network Camera Operation Guide - Page 186
4 Configure [Duration (Sec)] for time required for an object to be detected as a removed object. 5 Click [Apply]. Important • A removed object may not be detected in the following cases. - When long and thin objects are removed - When the same object is placed continuously and some of the objects - Canon VB-R12VE | Network Camera Operation Guide - Page 187
as the detection area, indicating that an object has been removed. Profile lines of detected removed object How to Configure Camera Tampering Detection For [Camera Tampering Detection], the entire video display area is the detection area. The area cannot be changed. In [Change Ratio (%)], you - Canon VB-R12VE | Network Camera Operation Guide - Page 188
. If the obscured area in the video exceeds [Change Ratio (%)], profile lines take on the same color as the detection area, indicating that the camera has "detected" tampering. Profile lines of detected tampered object Note Detection will not be possible for three seconds after the change ratio for - Canon VB-R12VE | Network Camera Operation Guide - Page 189
Setting Page Detection line ▼ To configure a polygonal detection line, click the vertices of the line in order. 5 Detection line You can configure a polygonal detection line with a maximum of 32 vertices. ▼ Click any of the set vertices. The detection line is determined. Note • Even after - Canon VB-R12VE | Network Camera Operation Guide - Page 190
Object Size Indicator Note A ratio of up to 30% can be set in [Object Size (%)] for passing detection. Detection Status for Passing Detection All moving objects detected are displayed with white profile lines. When the [Decision Point] of a moving object that meets the [Object Size (%)] setting - Canon VB-R12VE | Network Camera Operation Guide - Page 191
([Event] Tab)" (P. 199). Checking Event Status If the intelligent function (moving object detection, abandoned object detection, removed object detection, camera tampering detection, passing detection, and intrusion detection) detects something, the event icon in that row turns green. The detection - Canon VB-R12VE | Network Camera Operation Guide - Page 192
No.1: Video Detection Status is ON No.2 and 3: Video Detection Status is OFF Displaying Settings for Detection Areas/Detection Lines, Non-Detection Area and Detection Results (Display Options) Configure the detection area/line, non-detection area, and detection results displayed in the video display - Canon VB-R12VE | Network Camera Operation Guide - Page 193
area/line] Delete the detection area/line of the selected detection setting. If the shape of the area is rectangular, or the area is a camera tampering detection area, the area cannot be deleted. [Copy detection condition settings] Copy the detection criteria of the selected detection setting to the - Canon VB-R12VE | Network Camera Operation Guide - Page 194
Function] - Auto Tracking - R1x For Auto Tracking, set the detection area for moving objects while checking the video on the computer screen. The camera is controlled so that the detected moving object appears near the center of the video display area. You can also set which operations (such as - Canon VB-R12VE | Network Camera Operation Guide - Page 195
auto tracking, select [Set the tracking duration] and set the time in [Tracking Duration (Sec)]. When the moving object is detected, the camera automatically tracks it for the specified time. 6 To automatically zoom in on the moving object while tracking, select [Enable auto zoom during tracking - Canon VB-R12VE | Network Camera Operation Guide - Page 196
triggered. Profile Lines of Detected Moving Object Detection Area In "detected" mode, auto tracking starts and a polygon frame appears on the target object. The camera will pan, tilt or zoom during auto tracking so the target object always appears at the center of the screen. When [Enable auto zoom - Canon VB-R12VE | Network Camera Operation Guide - Page 197
subject while video is being displayed on the Setting Page, or while camera control privileges are obtained using the camera viewer, etc. To allow automatic tracking with the camera, you must release the camera control privileges. • While auto tracking, preset tours will not start. • Auto tracking - Canon VB-R12VE | Network Camera Operation Guide - Page 198
video display area. You can select [Enable]/[Disable] for both [Detection Area] and [Detection Results]. [Detection Area] can only be displayed when you have obtained camera control privileges. 198 - Canon VB-R12VE | Network Camera Operation Guide - Page 199
[Event] > [Intelligent Function] - Shared Operations - This explains functions common to both video detection and auto tracking. Configuring Operations for "Detected" ([Event] Tab) Set operations to be performed upon detection of changes in a subject. Video Detection Auto Tracking R1x (1) (2) - Canon VB-R12VE | Network Camera Operation Guide - Page 200
or detection results are not as specified, restart the Intelligent Function. 1 If you have not yet obtained the camera control privileges, click the [Obtain/Release Camera Control Privileges] button and obtain the control privileges. 2 Click [Restart intelligent function]. Important It takes several - Canon VB-R12VE | Network Camera Operation Guide - Page 201
when Switching to Day mode] and [Preset when Switching to Night Mode] will not run. Note • It is necessary to set presets beforehand with [Camera] > [Preset] (P. 131). • You can set the timing for event-triggered Day/Night Mode switching in [Day/Night Mode Switching] in [External Device Input] R13 - Canon VB-R12VE | Network Camera Operation Guide - Page 202
here. • Linked Event 1 to 4 • Event 1, 2 • Operation Note You can check the linked event status on the [Event and Input/Output] menu of the Camera Viewer (P. 83). Linked Event 1 to 4 You can register up to four linked events. You can link the following events: [Volume Detection], [Scream Detection - Canon VB-R12VE | Network Camera Operation Guide - Page 203
Record] and [E-mail Notification] will be executed according to their settings during the linked event. [Preset] R13 R11 M50 H761 If you specify a preset, the camera angle will automatically move to the preset location when a linked event is triggered. It is necessary to set presets beforehand with - Canon VB-R12VE | Network Camera Operation Guide - Page 204
Note [Audio Playback at ON Event] and [Audio Playback at OFF Event] can only be set when [External Device Input] and [Intelligent Function] is selected as [Event Type] in [Event 1] and [Event 2]. [Sound Clip] Select the sound clip when [Audio Playback at ON Event] or [Audio Playback at OFF Event] - Canon VB-R12VE | Network Camera Operation Guide - Page 205
When Events Occur in Order 2-> 1 -> 2 Event 1 Event 2 Consolidated State Both events are ON, but their order of occurrence is incorrect. Therefore, a linked event does not occur here. ON OFF ON OFF ON OFF Event 2 Triggered but Event Gap Setting ([4] sec.) Exceeded Event Gap (4 Sec. in This - Canon VB-R12VE | Network Camera Operation Guide - Page 206
IPv4 host access restrictions. [Default Policy] Select whether to allow or block access from IPv4 addresses that have not been specified in [Network Address / Subnet]. [Network Address / Subnet] Enter IPv4 addresses into the list and select [Yes] or [No] for access for each address. You can specify - Canon VB-R12VE | Network Camera Operation Guide - Page 207
(prefixes) into the list and select [Yes] or [No] for access for each address. You can specify the prefix length to set access restriction by network or host. If set to [No], access to all ports is blocked. 5 Setting Page 207 - Canon VB-R12VE | Network Camera Operation Guide - Page 208
[Security] > [SSL/TLS] Setting HTTP Communication Encryption Certificate creation and management, and encrypted communication settings. The following settings can be configured here. • Certificates • Certificate Management • Encrypted Communications Certificates Create an SSL/TLS certificate. - Canon VB-R12VE | Network Camera Operation Guide - Page 209
Certificate Management Manage the SSL/TLS certificate. [Generate Certificate Signing Request] Click [Exec] to create a server private key and generate a certificate signing request. Once processed, the certificate signing request will be displayed in a separate window. Note Generating a - Canon VB-R12VE | Network Camera Operation Guide - Page 210
the RM. Note • It may take a few minutes to generate an SSL/TLS key. • Depending on the type of the certificate being installed on the camera, a dialog box may be displayed indicating that the web browser has accepted the certificate and a connection can be made. If the dialog box is not - Canon VB-R12VE | Network Camera Operation Guide - Page 211
[Security] > [802.1X] Network Port Authentication Settings Settings for 802.1X authentication and authentication status display, and for certificate management. The following settings can be configured here. • 802.1X - Canon VB-R12VE | Network Camera Operation Guide - Page 212
[Client Private Key Status] If no client private key is installed, [Not Installed] is displayed. If a client private key is installed, [Installed] is displayed. This is displayed only when [Authentication Method] is set to [EAP-TLS]. Certificate Management This is displayed only when [ - Canon VB-R12VE | Network Camera Operation Guide - Page 213
use addresses with [IPv4 Address Settings Method] set to [Manual] in [Basic] > [Network] > [IPv4]. For IPv6 addresses, use addresses set with [IPv6 Address (Manual)] in [Basic] > [Network] > [IPv6]. • If the IPsec setting is changed and the camera may become inaccessible from the active web browser - Canon VB-R12VE | Network Camera Operation Guide - Page 214
Mode] is set to [Tunnel Mode]. [IKE Pre-Shared Key] Enter the pre-shared key for IKE (auto key exchange). Manual [IPsec Set] Select which IPsec sets the camera will use; IPv4, IPv6, or neither. [IPsec Mode] Select the IPsec mode. [Destination IPv4 Address], [Destination IPv6 Address] Enter the - Canon VB-R12VE | Network Camera Operation Guide - Page 215
If the Setting in [IPsec Protocol] Includes "ESP" [SA ESP Encryption Algorithm] Set the ESP encryption algorithm to suit the encryption algorithm supported by the device to connect to. Normally [AES] or [3DES] is recommended. [SA ESP Authentication Algorithm] Set the ESP authentication algorithm to - Canon VB-R12VE | Network Camera Operation Guide - Page 216
[SA AH SPI (outbound)] Enter the SA SPI value for outbound. Set a desired value in the range of 256 to 4294967295. [SA AH Authentication Key (inbound)] Enter the SA authentication key for inbound. If [HMAC_SHA1_96] or [HMAC_MD5_96] was selected in [SA AH Authentication Algorithm], set a 160-bit or - Canon VB-R12VE | Network Camera Operation Guide - Page 217
Please reduce the number of days saved in [Auto Video Delete], or manually delete unneeded files with the Recorded Video Utility, on a regular basis. The Guide". • If you are using the memory card in the camera for the first time, format the memory card after inserting it into the camera - Canon VB-R12VE | Network Camera Operation Guide - Page 218
problems or the memory card becoming inaccessible. You can use the Camera Management Tool (P. 22) to batch mount/unmount memory cards from multiple cameras due to a network error • Video files when HTTP or FTP upload failed • Video files manually recorded by the user from the Camera Viewer • Video - Canon VB-R12VE | Network Camera Operation Guide - Page 219
on the procedure, please refer to "Recorded Video Utility User Manual." [Auto Video Delete] Select to automatically delete video from the also recommended that users not upload or stream video from the camera. When recreating video management information files, the more files you recreate - Canon VB-R12VE | Network Camera Operation Guide - Page 220
System] R13x When Refresh Drive System is executed, the camera pans twice in both directions horizontally, and then returns to the camera angle prior to execution. If you repeatedly perform pan/tilt operations for a long time, video or audio problem linked to pan operations may occur. In this case - Canon VB-R12VE | Network Camera Operation Guide - Page 221
] The initial settings are restored according to the selection in [Network Settings] after rebooting. Note • It is recommended that you back up each current setting before you click [Exec] in [Restore Default Settings]. • The camera can also be restored to factory default settings using the reset - Canon VB-R12VE | Network Camera Operation Guide - Page 222
will be rebooted. Important • Take care when restoring from the backup file of another camera, as problems such as not being able to connect to the camera may occur due to the network address conflicting or the administrator password being overwritten. • When restoring the settings, do not use - Canon VB-R12VE | Network Camera Operation Guide - Page 223
. • Administrator Name • Password • Network Settings • Time Zone • Certificates • Private Key [Update Firmware] Click [Browse], specify a firmware file for update, and click [Exec]. When the confirmation message is displayed, click [OK] to start the firmware update. The camera is rebooted after the - Canon VB-R12VE | Network Camera Operation Guide - Page 224
. [Notification Level] Select the log notification level. For details on levels of log messages, please refer to "Log Messages on the Camera" (P. 232). [Copy E-mail Settings] Copies the e-mail settings used in [Video Record] > [E-mail Notification] (P. 162). However, [Password] is not copied. [Mail - Canon VB-R12VE | Network Camera Operation Guide - Page 225
[User Name], [Password], [POP Server] Enter the user name and password needed for authentication, and the POP server host name or IP address when e-mail authentication is set to [POP before SMTP]. Enter the user name and password needed for authentication when e-mail authentication is set to [SMTP- - Canon VB-R12VE | Network Camera Operation Guide - Page 226
226 - Canon VB-R12VE | Network Camera Operation Guide - Page 227
Chapter Appendix This chapter provides supplementary information on camera functions, and explains the measures to take when trouble occurs or a message is displayed during camera use. It also explains how to reset the camera to the factory default setting state. - Canon VB-R12VE | Network Camera Operation Guide - Page 228
-179.99 - 180.00 H65x M64x H76x H751 M74x 0 0.01 - 300.00 %R Rotation position 0 %V Camera server VB-R13VE / VB-R13 / VB-R12VE / VB-M50B / VB-H652LVE / VB-H651VE / VB-H651V / VB-H761LVE / VB-H760VE / VB-H751LE %y Year of capture time 2001 - 2031 %m Month of capture time 01 - 12 %d Day - Canon VB-R12VE | Network Camera Operation Guide - Page 229
Available Modifiers The modifiers that can be used for each setting item are specified below. [HTTP Upload] (P. 159) [Parameter (query string)] All modifiers can be used. [FTP Upload] (P. 160) [Subdirectory Name to Create] Only the modifiers %y, %m, %d, %w, %H, %h, %n can be used. [File Name to - Canon VB-R12VE | Network Camera Operation Guide - Page 230
log message list. Note For information on troubleshooting for the Camera Management Tool, Recorded Video Utility, and Mobile Camera Viewer, please refer to each individual manual. Problem The camera does not launch. Cannot connect to the camera. The Camera Viewer will not launch. Cannot use some - Canon VB-R12VE | Network Camera Operation Guide - Page 231
]. • When recording-mode stream video that could not be transmitted due to network errors or video for which the HTTP/FTP upload failed is not stored on it to [Save Logs and Videos]. • To manually save recordings to a memory card, obtain camera control privileges. Files cannot be saved. • Windows - Canon VB-R12VE | Network Camera Operation Guide - Page 232
Working error in event service [err] Description %1 cannot work event [%1][%2][%3] (S310) Error number %2 Cause of error %3 Error information Meaning An error occurred while the event service was running. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange - Canon VB-R12VE | Network Camera Operation Guide - Page 233
error occurred in the initialization of the external input/output device service. If the problem persists after rebooting, the camera is faulty. Arrange for servicing. S412 Timer service initialization error [crit] Description %1 %2 Meaning Countermeasure timer initialization error [%1][%2] (S412 - Canon VB-R12VE | Network Camera Operation Guide - Page 234
number Meaning Countermeasure The settings could not be updated. The audio server stops. If the problem persists after rebooting, the camera is faulty. Arrange for servicing. Video error V300 Video input error [err] Description video %1 warning - %2 (V300) %1 Video number %2 Error number - Canon VB-R12VE | Network Camera Operation Guide - Page 235
The video input function was stopped because a video input command could not be processed. If the problem persists after rebooting, the camera is faulty. Arrange for servicing. V402 Video input frozen [crit] Description %1 video %1 stalled (V402) Video number Meaning The video input function - Canon VB-R12VE | Network Camera Operation Guide - Page 236
RECVQ_META SENDQ_MEDIA A communication error occurred between modules. Countermeasure If the problem persists after repeated attempts and rebooting, the camera may be faulty. Arrange for servicing. R302 Parameter acquisition failure [err] Description %1 Meaning cannot get parameter - Canon VB-R12VE | Network Camera Operation Guide - Page 237
error occurred during operation or stopping of PAN/TILT. Check that the camera is not touching the dome, etc. S230 Decrease of fan rotation in fan rotation speed. If this happens frequently, arrange for servicing. S231 Heater unit not operating [warning] Description Meaning Countermeasure A - Canon VB-R12VE | Network Camera Operation Guide - Page 238
time settings used when connecting. 43: Reconnect or restart. 45: Use supported client software. 47: Check user level used when connecting. 49: Check to manual. C211 Camera control command overflow [warning] Description Meaning Countermeasure command queue overflowed (C211) The camera control - Canon VB-R12VE | Network Camera Operation Guide - Page 239
Video warning V200 Video input warning [warning] Description %1 video %1 warning - %2 (V200) Video number %2 Error number Meaning Countermeasure An error that permits recovery of the video input system was detected. Change video size or video quality, or decrease data size for each JPEG - Canon VB-R12VE | Network Camera Operation Guide - Page 240
or missing valid authentication information. 457: Playback time for RTSP is invalid. 501: An invalid RTSP option was used. 503: Failure to offer service, due to insufficient resources. The number of maximum RTP sessions, has passed the limit. Meaning RTSP connection has failed. 240 - Canon VB-R12VE | Network Camera Operation Guide - Page 241
service was shut down. S014 Timer service started [info] Description starting timer (S014) Meaning The timer service was started. S015 Timer service video client, N: Session-less event client %2 Meaning +: Connect, -: Disconnect The camera server client was connected or disconnected. 241 - Canon VB-R12VE | Network Camera Operation Guide - Page 242
starting cameraappl (C002) The camera application started. Video notification V001 Starting and stopping of video server [info] Description %1 %1 video (V001) Starting or stopping Meaning The video server was started/stopped. V020 Starting intelligent service [info] Description starting - Canon VB-R12VE | Network Camera Operation Guide - Page 243
A041 Number of uploads (FTP) [info] Description %1 uploader ftp: normal=%1 test=%2 (A041) Number of normal uploads. %2 Number of test uploads. Meaning Shows the number of uploads executed. A042 Number of uploads (HTTP) [info] Description uploader http: normal=%1 test=%2 (A042) %1 Number - Canon VB-R12VE | Network Camera Operation Guide - Page 244
R005 Starting multicast [info] Description start multicast: profile=%1, num_of_sessions=%2(V=%3, A=%4, M=%5,BC=%6) (R005) %1 Client IP address %2 Profile name of requested MulticastStreaming START %3 Total distribution count of Video stream %4 Total distribution count of Audio stream %5 - Canon VB-R12VE | Network Camera Operation Guide - Page 245
control privileges. The administrator is already connected to the camera. The [Audio Reception] button or [Audio Transmission] button was clicked while the computer audio device was unavailable or disabled. An attempt was made to manually record to a memory card with insufficient capacity. Recording - Canon VB-R12VE | Network Camera Operation Guide - Page 246
Cannot be controlled, because it is set to manual mode. You tried to operate the Back Light Compensation button or exposure compensation when [ Viewer] was set to [Disable]. Your web browser is not supported. You started the Camera Viewer with an unsupported web browser. ActiveX is disabled. ActiveX - Canon VB-R12VE | Network Camera Operation Guide - Page 247
network. In this case, reset the camera. Prepare the camera for being reset in advance. In order to press the reset switch or reboot switch, it may be necessary to remove items such as the dome case or cover. For details, please refer to "Installation Guide" included with the camera. R13 (VB-R13VE - Canon VB-R12VE | Network Camera Operation Guide - Page 248
Switch Reboot Switch LED Reset switch Reset switch Restart Switch VB-H761LVE/VB-H760VE/VB-H751LE LED Reset Switch Restart Switch Reboot Switch R13 (VB-R13) 1 Turn the camera off. The camera does not have a power switch. To turn the camera on or off, connect or disconnect the power cable. 2 Hold - Canon VB-R12VE | Network Camera Operation Guide - Page 249
reset switch. When the LED stops flashing, the reset procedure is complete. LED Reset Switch 6 Appendix R11 (VB-R11) 1 Turn the camera off. The camera does not have a power switch. To turn the camera on or off, connect or disconnect the power cable. 2 Hold down the reset switch and connect the - Canon VB-R12VE | Network Camera Operation Guide - Page 250
H652 1 Incline the installation adjustment switch to the RESET position while pressing the reboot switch with a pointed object. 2 Release the reboot switch after at least three seconds while still inclining the installation adjustment switch. 3 Release the installation adjustment switch when the LED - Canon VB-R12VE | Network Camera Operation Guide - Page 251
Guest User Camera Control Video Distribution and Camera Control Authorized User Audio Distribution Yes R13 R11 M50 H65x M641 H761 H751 M741 Guest User Audio Distribution Yes R13 R11 M50 H65x M641 H761 H751 M741 • Current Date and Time • Settings Settings Method Set manually Set NTP - Canon VB-R12VE | Network Camera Operation Guide - Page 252
2 R13 R11 M50 H65x M641 H761 H751 M741 Device Name (alphanumeric characters) • External Output Device 1 R13 R11 M50 H65x M641 H761 H751 M741 Setting Camera Disable Disable 5 Disable Medium Medium Strong Disable Control by zoom position Enable Standard 20 Specify Time 18:00 06:00 Turn On Disable No - Canon VB-R12VE | Network Camera Operation Guide - Page 253
Day/Night Mode Focus Control Setting Register Register Do Not Register Auto R1x M50 H76x Manual H65x M64x H751 M74x Auto 6 1/30 1/16000 1/1000 11 9 0 Center- Zoom Position H76x H751 Digital PTZ Position H65x M64x H751 M74x Camera Settings Preset Name Show in Viewers • Route List/Route Conditions - Canon VB-R12VE | Network Camera Operation Guide - Page 254
Function Name R13 VB-R13VE/VB-R13 R12 VB-R12VE R11 R10 VB-R11VE//VB-R11 VB-R10VE M50 VB-M50B H652 VB-H652LVE H651 VB-H651VE/VB-H651V M641 M640 VB-M641VE/ VB-M641V/ VB-M640VE/VB-M640V H761 VB-H761LVE H760 VB-H760VE H751 VB-H751LE M741 M740 VB-M741LE/VB-M740E Installation Location - Canon VB-R12VE | Network Camera Operation Guide - Page 255
Control Time (sec.) 20 R13 R11 M50 H65x M641 H761 H751 M741 Audio Server Audio Transmission from the Camera Disable Voice Activity Detection Disable Audio Reception from Viewer Disable • RTP Server RTP Enable RTSP Authentication Method Digest Authentication RTSP Port 554 • Audio - Canon VB-R12VE | Network Camera Operation Guide - Page 256
Item • HTTP Upload Notification URI User Name Proxy Server Proxy Port Proxy User Name Parameter (query string) • FTP Upload Notification FTP Server User Name PASV Mode File Upload Path File Naming Maximum Number of Loops Subdirectory Name to Create File Name to Create File Name to Create • E-mail - Canon VB-R12VE | Network Camera Operation Guide - Page 257
• Operation Mode R1x Mode Video Detection • Display Options Detection Area/Line Non-detection Area Detection Results • Camera Position Settings R1x M50 H76x Lock camera position Auto Tracking R1x • Display Options Detection Area Detection Results Setting Disable Disable Disable Disable 00:00 00 - Canon VB-R12VE | Network Camera Operation Guide - Page 258
Position Settings Specify the initial camera position Cleared • Day/Night Mode Switching Preset when Switching to Day Mode None Preset when Switching to Night None Mode R13 R11 M50 H65x M641 - Canon VB-R12VE | Network Camera Operation Guide - Page 259
Playback at OFF Event Disable Sound Clip Volume 50 • IPv4 Host Access Restrictions Apply Host Access Restrictions Disable Default Policy Authorize Access Network Address / Subnet 01: / 32 Yes 02: / 32 Yes 03: / 32 Yes 04: / 32 Yes Item • IPv6 Host Access Restrictions Apply Host Access - Canon VB-R12VE | Network Camera Operation Guide - Page 260
Item Setting State/Province (ST) Locality (L) Organization (O) Organizational Unit (OU) Common Name (CN) Validity Period Start Date Validity Period End Date • Encrypted Communications HTTPS Connection Policy HTTP • 802.1X Authentication 802.1X Authentication Disable Authentication - Canon VB-R12VE | Network Camera Operation Guide - Page 261
Item Setting • IPsec Set 3 IPsec Set Disable IPsec Mode Tunnel Mode Destination IPv4 Address Destination IPv6 Address Source IPv4 Address Source IPv6 Address IPsec Protocol ESP Security Gateway IPv4 Address Security Gateway IPv6 Address Destination Subnet Mask Length 16 Destination - Canon VB-R12VE | Network Camera Operation Guide - Page 262
frames) Pre-event Buffer (sec) Post-event Buffer (sec) Overwrite videos Auto Video Delete Days Saved Delete Time • Initialization Network Settings • Backup / Restore Save Destination • Update Firmware Restore Default Settings • Log Notifications Use log notifications Notification Level Mail Server - Canon VB-R12VE | Network Camera Operation Guide - Page 263
71 Back Up Settings 222 Basic Camera Settings 40 Bit Rate Control 103 C Camera Angle 43 Camera Control 53, 99 Camera Control Privileges 65 Camera Control Queue Length 154 Camera Control Time 154 Camera Management Tool 22, 37 Camera Name 107 Camera Operation Clear IR Mode 71 Day - Canon VB-R12VE | Network Camera Operation Guide - Page 264
Initial Setting 37, 112 Initialization 220 Input Volume 149 Installation 30 Installation Guide 5 Intelligent Function Auto Tracking 194 Detections Settings 192 Display Options 192 Button 86 LED 110 License 220 Linked Event 83, 202 Lock camera position 177 Log 224 Log Messages 232 264 - Canon VB-R12VE | Network Camera Operation Guide - Page 265
Detection 172, 183 Multicast DNS 97 N Name Server Address 96 Network 94 Network Address / Subnet 206 Night Mode 71, 119, 122 Noise Reduction 145 Privileged Camera Control 53, 99 Pulse 163 R Reboot 220 Reconnect 89 Recorded Video Utility 5, 22, 79 Recording Manually 78 Recording - Canon VB-R12VE | Network Camera Operation Guide - Page 266
Zone 101 Timer 169 Tour Route Settings 138 Tracking Conditions 195 Troubleshooting 230 Trusted Sites 34 U Unmounted 217 Upload 158 Use Infrared 103, 157 Video Size Set 102 View restriction 127 Viewer Camera Viewer 22, 49 Mobile Camera Viewer 5, 22 RM-Lite Viewer 23 Viewer Message 245 - Canon VB-R12VE | Network Camera Operation Guide - Page 267
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This User Manual should be read before using the network camera.
ENGLISH
Network Camera
Operation Guide
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