Canon VIXIA HF R11 VIXIA HF R10/HF R11/HF R100 Instruction Manual - Page 151

Memory Card and Accessories

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Screen displays turn on and off repeatedly. - The battery pack is exhausted. Replace or charge the battery pack. - Remove the battery pack and reattach it correctly. Abnormal characters appear on the screen and the camcorder does not operate properly. - Disconnect the power source and reconnect it after a short time. If the problem still persists, use the [Reset All] menu option to reset all the camcorder's settings to default values. Video noise appears on screen. - Keep a distance between the camcorder and devices that emit strong electromagnetic fields (plasma TVs, cellular phones, etc.). Horizontal bands appear on the screen. - This is a phenomenon typical of CMOS image sensors when recording under some types of fluorescent, mercury or sodium lamps. This is not a malfunction. To reduce the symptoms, change the [Flicker Reduction] setting. Noise can be heard along with the recorded sound. - When recording sound with an external microphone, the interference caused by wireless communications may be picked up and recorded as noise. We recommend turning off the wireless communication while recording ( 139). Sound is distorted or is recorded at lower levels. - When recording near loud sounds (such as fireworks, shows or concerts), sound may become distorted or it may not be recorded at the actual levels. Activate the microphone attenuator ( 135) or adjust the audio recording level manually ( 68). The picture is displayed correctly but there is no sound from the built-in speaker. - Speaker volume is turned off. Adjust the volume. - If the STV-250N Stereo Video Cable is connected to the camcorder, disconnect it. - The AV OUT/ terminal is set to headphone output. Set [AV/Headphones] to [AV]. Memory Card and Accessories Cannot insert the memory card. - The memory card was not facing the correct direction. Turn the memory card over and insert it. Cannot record on the memory card. - The memory card is full. Delete some recordings ( 53, 90) to free some space or replace the memory card. - Initialize the memory card ( 38) when you use it with the camcorder for the first time. - The LOCK switch on the memory card is set to prevent accidental erasure. Change the position of the LOCK switch. - A compatible memory card must be used to be able to record movies on a memory card ( 35). Additional Information Š 151

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Additional Information
151
Screen di
s
play
s
t
u
rn on and off repeatedly.
-
The battery pack is exhausted. Replace or charge the battery pack.
-
Remove the battery pack and reattach it correctly.
Abnormal character
s
appear on the
s
creen and the camcorder doe
s
not operate properly.
-
Disconnect the power source and reconnect it after a short time. If the problem still persists,
use the
[Reset All] menu option to reset all the camcorder’s settings to default values.
Video noi
s
e appear
s
on
s
creen.
-
Keep a distance between the camcorder and devices that emit strong electromagnetic fields
(plasma TVs, cellular phones, etc.).
Horizontal band
s
appear on the
s
creen.
-
This is a phenomenon typical of
C
MOS image sensors when recording under some types of
fluorescent, mercury or sodium lamps. This is not a malfunction. To reduce the symptoms,
change the
[Flicker Reduction] setting.
Noi
s
e can be heard along with the recorded
s
o
u
nd.
-
When recording sound with an external microphone, the interference caused by wireless
communications may be picked up and recorded as noise. We recommend turning off the
wireless communication while recording (
139).
So
u
nd i
s
di
s
torted or i
s
recorded at lower level
s
.
-
When recording near loud sounds (such as fireworks, shows or concerts), sound may become
distorted or it may not be recorded at the actual levels. Activate the microphone attenuator
(
135) or adjust the audio recording level manually (
68).
The pict
u
re i
s
di
s
played correctly b
u
t there i
s
no
s
o
u
nd from the b
u
ilt-in
s
peaker.
-
Speaker volume is turned off. Adjust the volume.
-
If the STV-250N Stereo Video
C
able is connected to the camcorder, disconnect it.
-
The AV OUT/
terminal is set to headphone output. Set
[AV/Headphones] to [AV].
Memory Card and Accessories
Cannot in
s
ert the memory card.
-
The memory card was not facing the correct direction. Turn the memory card over and insert
it.
Cannot record on the memory card.
-
The memory card is full. Delete some recordings (
53, 90) to free some space or replace
the memory card.
-
Initialize the memory card (
38) when you use it with the camcorder for the first time.
-
The LO
C
K switch on the memory card is set to prevent accidental erasure.
C
hange the posi-
tion of the LO
C
K switch.
-
A compatible memory card must be used to be able to record movies on a memory card
(
35).