Canon VIXIA HF R32 VIXIA HF R30 / HF R32 / HF R300 Instruction Manual - Page 187

Trouble? Troubleshooting If you have a problem with your camcorder, refer to this section. Sometimes what you think is a malfunction of the camcorder may have the simplest of solutions - please read the "CHECK THIS FIRST" box before going on to the more detailed problems and solutions. Consult your dealer or a Canon Service Center if the problem persists. CHECK THIS FIRST Power supply • Is the battery charged? Is the compact power adapter correctly con- nected to the camcorder? (A 20) Recording • Did you turn the camcorder on and correctly set it to a recording mode? (A 44, 89) If you are recording on a memory card, is one correctly inserted into the camcoder? (A 39) Playback • Did you turn the camcorder on and correctly set it to playback mode? (A 53, 118) If you are playing back recordings from a memory card, is one correctly inserted into the camcorder? (A 39) Does it contain any recordings? Other • Does the camcorder make a rattling sound? The internal lens fixture can move when the camcorder is turned off or in a playback mode. This is not a malfunction. Power source The camcorder will not turn on or it turns off by itself. - The battery pack is exhausted. Replace or charge the battery pack. - Remove the battery pack and reattach it correctly. The camcorder turns off without the battery warning indicator appearing on the screen. - The battery charge has become low or the battery pack is exhausted. Replace or charge the battery pack. Cannot charge the battery pack. - Make sure the camcorder is off so charging can start. - The temperature of the battery pack is outside its operating range (approximately 0 - 40 °C (32 - 104 °F)). Remove the battery pack, warm it or let it cool down, as necessary, and try charging it again. Additional Information Š 187